HP PHOTOSMART WIRELESS B109 manual

HP Pho to sm ar t W ir ele ss B10 9 s e r i e s W indo w s Help[...]

HP Photosmart Wireless B109 series[...]

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Contents 1 HP Photosm art Wireless B10 9 series He lp ............................................................................3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network...................................................................................... ...5 Set up a USB connection...............................[...]

14 Technical information Notice....... ............. ............ ............ ............... ............. ............. ............. ........... ............ ..... ........101 Cartridge chip information.................................................................. ....................................101 Specif ications......................[...]

1 HP Photosmart Wireless B109 series Help For information a bout the HP Phot osmart, see: •“ Finish sett ing up the HP Phot osmart” on page 5 •“ Get to know the H P Photosmart” on page 11 •“ How do I?” on page 13 •“ Print” on page 21 •“ Scan” on page 33 •“ Copy” on p age 37 •“ Reprint photos” on page 41 •[...]

Chapter 1 4 HP Photosmart Wireless B109 series Help HP Photosmart Wireless B109 series Help[...]

2 Finish setting up the HP Photosmart • Add the H P Photosma rt to a ne twork • Set up a USB connect ion Add the HP Photosma rt to a network •“ WiFi Protected Setup (WPS)” on p age 5 •“ Wireless with a router (infrastruct ure network)” on page 6 •“ Wireless witho ut a router (a d hoc connec tion)” on page 7 WiFi Protected Setu[...]

 Press button next to WPS .  Press button next to PIN . The devic e displ ays a PIN.  Enter the PI N on WPS-enabled router or ot her netw orking device. P r e s s OK . b . Instal l software. NOTE: The product begins a t imer for approximatel y two minutes in whi ch the PIN needs to b e entered on the ne tworking device. 2. View the anim[...]

To connect th e product 1. Insert the produ ct Software CD i n the comp uter CD-ROM drive . 2. Follow the in structions on t he screen. When you are prompte d, connect the product to the computer u sing the USB se tup cable included in th e box. The product will attemp t to connect to t he network. If the connection fail s, follow the prompts to co[...]

To connect the HP Ph otosmart to a Windows computer w ith an ad hoc connect ion, the computer must h ave a wireless network adapte r and an ad hoc profile. Create a n etwork profile for a Win dows Vista or Windows XP com puter using the d irections below . NOTE: If you have an operating system other than Windows Vista or Windows XP, HP recommend s [...]

h . Select the che ck box for This is a co mputer-to-com puter (ad hoc) network; wireless a ccess points ar e not used . i . Click OK to close the Wireless netw ork properties windo w, and then click OK again. j . Click OK agai n to close t he Wireless Networ k Properties Connectio n window. To connect th e product 1. Insert the produ ct Software C[...]

4. On the Connection Type screen, select an app ropriate optio n, and then cli ck Next . The Searching scre en appears as the Setup p rogram searches for the product on the netw ork. 5. On the Printer Found screen, verify t hat the pri nter d escription is correct. If more than o ne printer is foun d on the netwo rk, the Prin ters Found screen appe[...]

3 Get to know the HP Photosmart • Printer parts • Control pane l features Printer parts • Front and top vie ws of the HP Ph otosmart 1 Color graphics display (also referr ed to as the display) 2 Control panel 3 Photo li ght 4 Memory card slot for Memory Stick cards 5 Memory card slot for Secure Digital ca rds 6 On button 7 Paper tray 8 Paper [...]

16 Rear door 17 Rear USB port 18 Power connection (Use only with t he power adapter supplied by H P.) Control panel features Figure 3-1 Cont rol pane l featur es 2. 7 1 Back : Returns to the previous screen. 2 Cancel : Stops the current opera tion, restores default settings, and clears the curre nt photo selection. 3 OK : Selects a menu setting, va[...]

4 How do I? This section cont ains links to commonly pe rformed tasks, such as printing ph otos, scanning, an d making copies. • “ Print photos from a memory card ” on page 24 • “ Print on specialty media” on page 28 • “ Scan to a computer” on page 33 • “ Scan to a memory card” on pa ge 34 • “ Save photos” on page 43 ?[...]

Chapter 4 14 How do I? How do I?[...]

5 Paper basics You can load many dif ferent types and si zes of paper in the HP Photosmart, including letter or A4 paper, phot o paper, transpa rencies, and e nvelopes. This section co ntains the follo wing topics: •“ Recommended papers for phot o printing” on pa ge 15 •“ Recommended papers for pr inting” on page 16 •“ Load medi a?[...]

Recommended papers for printing If you want t he best print quali ty, HP recommends u sing HP papers that are specifically designed for t he type of pro ject you are pri nting. Depending on your country/regi on, some of th ese papers mig ht not be av ailable. HP Advanced Photo Paper This thick photo pa per features an instant-dry f inish for easy h[...]

HP Iron-On T ransfers HP Iron-on Transfers (for color fabrics or for ligh t or white fabrics ) are the idea l solution for creating custo m T-shirts from your di gital photos. HP Premiu m Inkjet Tran sparency Film HP Premium In kjet Transparency Film makes your color presen tations vivid and even more impressive. This film is easy to use and handle[...]

b . Load paper.  Insert stack of ph oto paper into pap er tray with short edge forward and print side down.  Slide stack of pa per forward until i t stops. NOTE: If the photo pa per you are using has perforat ed tabs, load p hoto paper so that tabs ar e closes t to you.  Slide paper-w idth guide inw ard until it stops at ed ge of paper. Lo[...]

b . Load pap er.  Insert stack of paper into paper tray w ith short edge forw ard and print si de down.  Slide stack of pap er forward until it st ops.  Slide paper-wid th guide inward until it stops at edg e of paper. 2. View the animation for this to pic. Related topics “ Informat ion on pape r” on page 19 Information on paper The HP[...]

to purchase. HP papers are desig ned for the best quality results. In addition , follow these tips: • Do not use paper that is too th in, that has a slick text ure, or that stretch es easily. It can feed incorrect ly through the paper path, causing pape r jams. • Store photo me dia in its origi nal packaging i nside a rese alable plas tic bag o[...]

6P r i n t “ Print documents” on page 21 “ Print photos” on page 22 “ Print envelopes” on page 28 “ Print on specialty media” on page 28 “ Print a Web pag e” on page 29 Related topics •“ Load medi a” on page 17 •“ Recommended papers for phot o printing” on pa ge 15 •“ Recommended papers for pr inting” on page 1[...]

5. Select th e approp riate optio ns for your pri nt job by u sing the fe atures avai lable in the Advanced , Printing Shortcuts , Features , and Co lor tabs. TIP: You can easi ly select the ap propriate op tions for your print job by choosing one of the pred efined print task s on the Printing Shortcuts tab. Click a type of print task in the Print[...]

6. Click the button t hat opens t he Properties dial og box. Depending on your software applicat ion, this butto n might be cal led Properti es , Options , Printer Setup , Printer , or Pref erences . 7. Click the Features tab. 8. In the Basic Optio ns area, from t he Paper Ty pe dro p-down lis t, select More . Then, select the approp riate photo pa[...]

Print photos from a memory card 1. Do one of t he follow ing: Print photo on small -size pap er a . Load paper.  Load up to 10 x 15 cm (4 x 6 inch) pho to paper in paper tray. b . Select pr oject type .  Press button next to Photo on Home screen.  Press button next to Memory Card Print . c . Insert memory device. 1 Memory Stick, Memory Sti[...]

d . Select photo.  Press button next to Select .  Press OK .  Press button next to Prints to increase number o f copies. e . Print photo.  Press OK . Print photo on full-size p aper a . Load paper.  Load full-size ph oto paper in pa per tray. b . Select pro ject type.  Press button next to Photo on Home screen.  Press button ne[...]

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro D uo (adapter optional), Memory Stick Pro-H G Duo (adapter optional), or Memory Stick Micro (adapter required ) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter required), Secure Digital (SD), Secure Digital M[...]

b . Select pro ject type.  Press button next to Photo on Home screen.  Press button next to Passport Photo Pri nt . c . Insert memory device. 1 Memory Stick, Memory Stick P ro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro D uo (adapter option al), Memory Stick Pro-HG Du o (adapter optional), or Memory Stick Micro (ada[...]

Related topics •“ Recommended p apers for photo printing” on page 15 •“ Stop the current job” on page 99 Print envelopes With the HP Phot osmart, you can print on a single envelope , a group of en velopes, or label sheets d esigned for inkjet printers. To prin t a gr oup of addre sses o n labe ls or e nvelo pes 1. Print a test page on p[...]

8. In the Features area, select the Mirror Image check box. 9. Click OK , and then click Print or OK in the Print dialo g box. NOTE: To prevent jams, m anually feed the ir on -on transfer shee ts into the paper tray one sheet at a ti me. To print on tra nsparencies 1. Load the transpare ncy into the paper tra y. 2. On the F ile menu in your softw a[...]

To print a We b page 1. Make sure you ha ve paper loa ded in the pa per tray. 2. On the File menu in your Web browser, cli ck Print . The Print dial og box appears. 3. Make sure the product i s the selected printer. 4. If your Web browser support s it, select t he items on the W eb page that you want to include in t he printout. For example, in Int[...]

Related topics “ View the p rint resolu tion” on page 31 View the print resolution The printer softw are displays the print resoluti on in dots per inch (dpi). The dpi varies according to the pap er type and print qua lity that you select in th e printer so ftware. To view th e print resolution 1. On the F ile menu in your softw are application[...]

To create a printi ng shortcut 1. On the File menu in your software ap plication, click Print . 2. Make sure the product i s the selected printer. 3. Click the butt on that open s the Propertie s dialog box. Depending on your software application, th is button mig ht be calle d Properties , Options , Printer Setup , Printer , or Prefer ences . 4. C[...]

7 Scan •“ Scan to a computer” on p age 33 •“ Scan to a memory card” on page 34 •“ Scan and reprin t photos” on page 41 Scan to a computer To scan to a comp uter 1. Load or iginal. a . Lift lid on product. b . Load orig inal print side down on right front corner o f glass. Scan 33 Scan[...]

c .C l o s e l i d . 2. Start scan. a . Press button next to Scan on Home screen. b . Press button ne xt to Scan t o PC . If product is ne twork-connected, a l ist of availabl e computers appea rs. Select computer to which you want to transfer to start the scan. 3. View the anima tion for this topic. Related topics “ Stop the current job” on pa[...]

c .C l o s e l i d . 2. Select Scan . a . Press button next to Scan on Home screen. b . Press button ne xt to Scan to Memo ry Card . 3. Insert memory device. 1 Memory Stick, Memory Stick P ro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter opt ional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Mi[...]

Chapter 7 36 Scan Scan[...]

8C o p y •“ Copy text or mi xed docume nts” on pag e 37 •“ Copy photos (re print)” on page 41 Copy text or mixed documents Copy text or mi xed documen ts 1. Do one of th e following: Make a b lack an d whit e copy a . Load paper.  Load full-size p aper in paper tra y. b . Load o riginal.  Lift lid on product. TIP: To make copies o[...]

C l o s e l i d . c .S e l e c t Copy .  Press button next to Copy .  Press button next to Black Copy .  Press button next to Actual Size .  Press button next to Copies to increase number of co pies. d . Start cop y. P r e s s OK . Make a col or copy a . Load paper.  Load full-s ize paper in paper tray. b . Load origin al.  [...]

TIP: To make copies of th ick originals, such as books, you can remove the lid.  Load origin al print side do wn on right f ront corner o f glass. C l o s e l i d . c . Select Copy .  Press button next to Copy .  Press button next to Color Copy .  Press button next to Actual Size .  Press button next to Copies to increase numbe r [...]

To set the number of copies fro m the control panel 1. Press the button next to Copy . 2. Select the copy type . 3. Press the button next to Copies to increase the number of copies. Chapter 8 40 Copy Copy[...]

9 Reprint photos To reprint an origin al photo 1. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) phot o paper in paper tray. 2. Select project type. a . Press button next to Photo on Home screen. b . Press button ne xt to Photo Origi nal Reprint . 3. Load or iginal. a . Lift lid on product. b . Load orig inal print side down on right front corn[...]

c .C l o s e l i d . d .P r e s s OK . 4. Reprint ph oto. a .P r e s s OK . b . Press button ne xt to Print s to increase num ber of copies. c .P r e s s OK . 5. View the anima tion for this topic. Related topics “ Stop the current job” on page 99 Chapter 9 42 Reprint photos Reprint p hotos[...]

10 Save photos You can use the HP Photo smart Software in stalled on your com puter to transfer photos from a memory card to your comp uter’s hard drive fo r advanced photo edit ing, sharing photos onlin e, and printing from your comp uter. Before transferring photo s to your computer, yo u need to remove the memory card from your digi tal camera[...]

Chapter 10 44 Save photos Save photos[...]

11 Maintain the HP Photosmart • Check the e stimated ink leve ls • Replace the cartridges • Order ink supplies • Cartridge warranty information • Print and evaluate a print qual ity report Check the estimated ink levels You can easily check the in k supply level to det ermine how soon you might need to replace a cartridg e. The ink supply[...]

Replace the cartridges To replac e the car tridges 1. Check that power i s on. 2. Remove cartridge. a . Open cartridge access door. Wait for print carriage to move to center of produ ct. b . Press tab on cartridge, then remove it from slot. 3. Insert new cartridge. a . Remove cartridge f rom packaging. Chapter 11 46 Maintain the HP Photosmart Maint[...]

b . Twist orange cap to snap it off. A forceful t wist may be required t o remove cap. c . Match colo r icons, then slide cartri dge into slot until it clic ks into place . d . Close cartridge do or. Replace the cartridges 47 Maintain the HP Photosmart[...]

4. Align cartridges. a . When prompted, press OK to print cartridge ali gnment page. b . Load page p rint side down on right front corn er of glass, and then press OK to scan page. c . Remove alignm ent page and recycl e or discard it . 5. View the anima tion for this topic. Related topics “ Order ink suppli es” on page 48 Order ink supplies To[...]

For a copy of the HP Limi ted Warranty Statemen t, see the printed d ocumentation tha t came with the pro duct. Print and evaluate a print quality report Print quality is sues can occu r for a variety o f reasons. You mi ght be u sing the wrong software setting s or printing a poor qua lity source file, or th ere might be a proble m with the printi[...]

NOTE: Ink level warnings and indi cators provide estimate s for planning purposes only. When you receive a low-ink warning me ssage, consider having a replacement cartridge available to avoid possible printin g delays. You do not ne ed to replace the ink cartridges until pri nt qualit y becomes unacceptable. 2. Look at the color bars in the midd le[...]

◦ Clean the prin thead, and t hen print t his diagnost ic page again. ◦ If cleaning the printhead doe s not solve thi s print quali ty issue, repl ace the cartridge corre spondin g to the streake d bar. NOTE: If replacing the cartridge do es not solve this print quality i ssue, contact HP support for service. • If any of the color bars sho w [...]

If the line s are jagged, al ign the printer, an d then print th is diagnostic page again. Figure 11-9 Alignment pattern - jagged lines NOTE: If aligning the printer does not solve t his print quality i ssue, contact HP support for service. If you do not see any de fects on the print quality report, th en the printing system is working correctly. T[...]

12 Solve a problem This section co ntains the follo wing topics: • HP support • Setup troublesho oting • Print trouble shooting • Print quality troubl eshooting • Memory card troubleshoo ting • Scan troubleshoot ing • Copy tr oubleshoo ting • Errors HP support • HP support b y phone • Additional warranty options HP support b y p[...]

[[[[[ • Serial num ber (located on the ba ck or bottom of the product) • Messages that ap pear when the situation occurs • Answers to these qu estions: ◦ Has this si tuation happe ned before? ◦ Can you re-creat e it? ◦ Did you add any new hardw are or software to your co mputer at about th e time that t his situat ion began? ◦ Did any[...]

product to your computer be fore the softwa re installation screen prompted you to do so , you must follow these step s: Troublesho oting commo n setup iss ues 1. Disconnec t the USB cabl e from the comput er. 2. Uninstall the so ftware (if you have already in stalled i t). For more information, see “ Uninstall and reinstall the software” on p [...]

   1 Power connection 2 Power cord and adapter 3 Power outlet • If you are using a power strip , make sure the power strip i s turned on. Or, try plugging the product directly int o a power outlet . • Test the power out let to make su re it is working. Pl ug in an applian ce that you know works, and see i f the applianc e has power. If[...]

CAUTION: If the product still do es not turn on, it might have a mechanical f ailure. Unplug the product from the power o utlet. Contact HP su pport for service. Go to: www. hp.com/support . If prompted , choose your coun try/region, and t hen click Contact HP fo r information on calli ng for technical support. Cause: You pressed the On button too [...]

Cause: The product might not have bee n turned on. If this did no t solve the i ssue, try the ne xt solution . Solution 2: Set your p roduc t as the defa ult printer Solution: Check your com puter document ation to change your pr oduct to be the default printer. Cause: You sent the print job to the defa ult printer, but t his product was not the de[...]

The wrong meas urements are sh owing in men us on the displa y Solution: Change the la nguage settin g. To set your lan guage and country /region 1. Press the button next to Copy on the Home scr een. The Co py Menu appears. 2. Press the top-right , middle-left, a nd bottom-left buttons in sequence. The Basi c Setting s menu appears. 3. Press the bu[...]

4. Select HP Photosma rt All-in-O ne Drive r Software , an d then click Change/ Remove . Follow t he onscree n instructions. 5. Restart your computer. NOTE: It is important that you disconnec t the prod uct befor e restartin g your computer. Do not connect the prod uct to your computer unti l after you have reinstalled t he software . 6. Insert the[...]

Check cartridg es Follow the se step s. • Step 1: Make sure you are u sing genu ine HP ink ca rtridges • Step 2: Check the ink levels Step 1: Make sure you are u sing genuine HP ink cartridg es Solution: Check to see if your ink cartridge s are genuine HP ink cartridges. HP recommends t hat you use genu ine HP ink cartri dges. Genuine HP ink ca[...]

Step 2: Load the stack of p aper correctly Solution: Remove the stack of paper from the paper tray, reload the paper, and then slide t he paper-widt h guide inward un til it stops at t he edge of th e paper. NOTE: Do not leav e unused photo paper in t he paper t ray. The pa per might start to curl, whic h could re duce the quality o f your printout[...]

Step 2: Clean the p rinthead Solution: If the prev ious step did not resolve the issu e, try cleaning the printhe ad. To clean the printhead from the HP Photo smart Software 1. Load lette r, A4, or legal unused plain whi te paper into th e paper tray. 2. In the HP Solutio n Center, click Settings . 3. In the Print Settings area, click Printer Toolb[...]

To select a print spee d or quality 1. Make sure you have pape r loaded in the paper tray. 2. On the File menu in yo ur software app lication, cli ck Print . 3. Make sure the product i s the selected prin ter. 4. Click the butto n that opens the Properties dialog bo x. Depending o n your software ap plication, this button might be calle d Propertie[...]

Print quality troubleshooting Use this section to solve these print quality proble ms: • Photo printo uts are hazy, blu rry, or have inaccura te color Photo printou ts are hazy, blu rry, or have i naccurate color Solution: For best photo color qu ality, do not allow printout s to stack on to p of photos in the paper tray. Cause: When p rintouts a[...]

If this did no t solve the i ssue, try the ne xt solution . Step 3: Reformat the memo ry card in your dig ital camera Solution: Check th e computer screen for an error message telling you th at the images on the mem ory card are corrupted. If the file system on the card is corr upt, reformat the memory card in your digital camera. For m ore informa[...]

For more informati on on setting up th e product and connecting i t to your comput er, see the setup instructions th at ca me with the p roduct. Cause: The pro duct was not properly co nnected to th e computer. Scan troubleshooting Use this section to solve these scan p roblems: • Scanned imag e is incorre ctly croppe d • Scanned image show s d[...]

as multiple columns from a new sletter, by putting the t ext in different fram es (boxes) in the destinat ion applicat ion. In the sof tware, select the co rrect format so th at the scanned text layout and formatting are retained. Cause: The scan document sett in gs were incorrect. Text is inco rrect or missing Try the followi ng solutions to resol[...]

• Resize to Fit is not working as expected Resize to Fit is no t working as e xpected Try the foll owing solu tions. • Solution 1: Scan, e nlarge, and th en print a cop y • Solution 2: Wipe the glass and the ba ck of the docume nt lid Solution 1: Scan, enlarge, a nd then print a co py Solution: Resize to Fit can only enlarge t he original up [...]

• Scanner failure • Improper shutd own • Missing HP Photosmart Softwa re Firmware re vision mismatch Solution: Conta ct HP support f or service. Go to: www.hp.com/support . If prompted, choose your country/regi on, and then clic k Contact HP for information on callin g for te chnical support. Cause: The revision n umber of the product firmwar[...]

Solution 1: In stall the HP Ph otosmart Software Solution: Install the product so ftware that came w ith the product. I f it is installe d, restart your comput er. To install the p roduct softwa re 1. Insert the product C D-ROM into yo ur computer’s CD -ROM drive and t hen start the Setup pro gram. 2. When prompted, click Instal l More Softwar e [...]

• Unreadable fi les. NN files could n ot be read • Photos not found • File n ot found • Invalid f ile name • Supported file t ypes for the product • File corrupted Error re ading or wr iting the file Solution: Check t o see if you have the right folder and f ile name. Cause: The product software co uld not open or save the file. Unreada[...]

Cause: There was not enoug h available mem ory on your computer to create a print preview f ile. Invalid fil e name Solution: Make sure that you are no t using any invalid symbols in the file name. Cause: The fi le name you entered was invalid. Supported file ty pes for the produc t The product so ftware only recogni zes JPG and TIF im ages. File c[...]

• Out of disk space • Card access error • Use only one card at a time • Card is inserted incorrectly • Card is damag ed • Card is not fully in serted Memory card error Try the followi ng solutions to resolve t he issue. Solut ions are listed in order, with the most likely solution f irst. If the first solution d oes not solve the probl [...]

Solution 1: Cl ose some app lications or r estart your compu ter Solution: Close all unnecessary ap plications. This include s applicat ions that run in the background, such as screensavers and viru s checkers. (If you tu rn off your virus checker, re member t o turn it ba ck on afte r you finish.) Try rest arti ng your comp uter to clear the memor[...]

Cause: You had inserted the memory card b ackwards or upside dow n. Card is damaged Solution: Reformat your memory card in your camera or format your memory card in a computer by select ing the FAT format. For more informat ion, see the documentat ion that cam e with your digi tal camera. CAUTION: Reformatting the memory card will dele te any photo[...]

Ink is drying Solution: Leave the shee t in the paper tra y until the messag e disappears. If it i s necessary to remove th e printed shee t before the messa ge disappears, carefully hold the printed sheet on the un derside or the edges, an d place it on a flat surf ace to dry. Cause: Transpa rencies and some other medi a require a dryi ng time tha[...]

Printing cannot occur without on e of each ty pe of ink cartridge inserted int o the correct slot. For more information, see: “ Replace t he cartrid ges” on page 46 Cause: The indicated ink cartridg es were inserted in to the wrong sl ots. General p rinter error Try the followi ng solutions. • Solution 1: Re set the product • Solution 2: Co[...]

If it appears that you are using the correct ink cartridges, proce ed to the next solut ion. For more information, see: •“ Order ink suppl ies” on p age 48 •“ Replace the cartridges” on page 46 Cause: The in dicated ink cartri dges were not intende d for use in this pr oduct as it was currently configured. If this di d not s olve the is[...]

Cause: The indicated ink cartridg es did not have en ough ink to prin t properly. Ink car tridge pr oblem Try the followi ng solutions to resolve t he issue. Solut ions are listed in order, with the most likely solution f irst. If the first solution d oes not solve the probl em, continue t rying the remaining solu tions until the issue is resolved.[...]

4. Run your finger al ong the top of the ink cartridges t o locate any cartridge s that are not snapp ed completel y down. 5. Press down on any cartridges th at are sticking up. They sh ould sna p down in to place. 6. If an ink cartridge was sti cking up and you were able t o snap it back dow n into place, close the in k cartridge access door and c[...]

CAUTION: Be careful not to bend th e tab out more th an about 1.27 cm (0.5 inches). 11. Reinstall t he ink cartridg e. It should n ow snap do wn into pl ace. 12. Close the ink cart ridge access door, and check if the error messag e has gone away. 13. If you still re ceive the error messa ge, turn the pro duct off, and t hen on again. Cause: The ind[...]

Cause: The pri nt carriage latch was n ot closed properly. If this di d not s olve the issue, try the n ext solution. Solution 3: Clean th e electrical contacts Solution: Clean the cartridge elect rical contacts. To clean the electric al contac ts 1. Make sure th e produ ct is tu rned on. 2. Open the ca rtridge access door by lift ing the blue a cc[...]

4. Hold the ink cart ridge by its sides with th e bottom pointin g up and locate the electrical contact s on the ink cartridge. The electrical cont acts are four small rectangle s of copper or gold-col ored metal on the bottom of the ink cartridge. 1 Ink window 2 Electrical contacts 5. Wipe the conta cts with a d ry swab or lint-free cloth. 6. On t[...]

9. Close the in k cartridge door, and che ck if the er ror message has gone away. 10. If you stil l receive the erro r message, turn the prod uct off, and th en on again. If you still receive this me ssage af ter cleaning the cartridge conta cts, you mig ht have a damaged cartrid ge. Check to see if your cartri dge is still under warranty a nd the [...]

Solution 5: Contact HP supp ort Solution: Conta ct HP support f or service. Go to: www.hp.com/support . If prompted, choose your country/regi on, and then clic k Contact HP for information on callin g for te chnical support. Cause: The product had a prob lem. Ink servic e capacity w arning Solution: If you are going to move or transport the product[...]

If this di d not s olve the issue, try the n ext solution. Solution 2: Make s ure the ink cartrid ges are instal led correctl y Solution: Make sure all of the ink cartridg es are properly installed. Refer to the following ste ps to resolve this e rror. To make sur e the ink cartrid ges are properly installed 1. Make sure th e produ ct is tu rned on[...]

4. Run your finger a long the top of the ink cartridge s to locate any cartridg es that are not sn apped com pletely down. 5. Press down on any cart ridges that are sticking up. They should sna p down into place. 6. If an ink cartri dge was sticking up and you were able to snap it back down int o place, close the i nk cartridge access door and chec[...]

11. Reinstall the ink cartridge. It should now snap down into place. 12. Close the in k cartridge access door, and check if t he error message has gone away. 13. If you stil l receive the erro r message, turn the prod uct off, and th en on again. Cause: The in k cartridges were n ot installed p roperly. If this di d not s olve the issue, try the n [...]

HP recommends that you use genuine HP ink cart ridges. Genuine HP ink cartridges are design ed and test ed with HP prin ters to help you easily pr oduce great re sults, time after time. NOTE: HP cannot gu arantee the q uality or rel iability of non-HP sup plies. Print er service or repairs require d as a result of using a n on-HP supply will not be[...]

Previously u sed genuine H P cartridge Solution: Check the print quali ty of the current pri nt job. If it i s not satisfact ory, try cleaning the prin thead to see if that improves the qualit y. To clean the printhead from the HP Photo smart Software 1. Load lette r, A4, or legal unused plain whi te paper into th e paper tray. 2. In the HP Solutio[...]

3. Remove all of th e ink cartridges and place them on a piece of p aper with the ink opening p ointing u p. 4. Lift the latch handle on the print ca rriage un til it stops. 5. Remove the printhea d by lifting it straight up. Chapter 12 92 Solve a problem Solve a problem[...]

6. Clean the printh ead. There are thre e areas of the print head that ne ed to be cleaned : the plastic ra mps on both sides of the in k nozzles, the edge between the nozzles and the electrical contacts, and the el ectrical co ntacts. 1 Plastic ramps on the sides of the nozzles 2 Edge between nozzles and contacts 3 Electrical contacts CAUTION: Tou[...]

b . Use a fresh, light ly dampened, lint-f ree cloth to wipe a ny accumulated ink a nd debris from the edge between t he nozzles and the co ntacts. c . Use a fresh, ligh tly dampe ned, lint-free cloth to wipe the p lastic ramps on both sides of th e nozzles. Wipe awa y from the no zzles. d . Wipe the previ ously cleaned areas dry wit h a dry lint-f[...]

c . Wipe the area dry with a dry lint-free cloth b efore proceeding to the next step . 8. Make sure the lat ch handle is raised , and then re insert the p rinthead. 9. Carefully lower t he latch handle. NOTE: Make sure you lower the latch ha ndle before reinserting the ink cartridges. Leavi ng the latch handl e raised can result in incorrectly seat[...]

11. Close the ink ca rtridge door. Cause: There was a problem wit h the printhe ad. If this did no t solve the i ssue, try the ne xt solution . Solution 2: Contact HP supp ort Solution: Conta ct HP support f or service. Go to: www.hp.com/support . If prompted, choose your country/regi on, and then clic k Contact HP for information on callin g for t[...]

5. Click Clean the p rinthead . 6. Follow the pro mpts until you a re satisfie d with th e quality of t he output, and then click Done . There are two stages of clea ning. Each stage lasts a bout two minute s, uses one sheet of paper, an d uses an increasing amount of ink. After each stage, review the quality of th e printed page. You shou ld only [...]

Chapter 12 98 Solve a problem Solve a problem[...]

13 Stop the current job To stop a c urrent job from the p roduct ▲ Press Cancel on the control panel. If th e current job does not stop, press Cancel again. It can take a few moments fo r the current job to be cancel led. Stop the current job 99 Stop the current job[...]

Chapter 13 100 Stop the current job Stop the current job[...]

14 Technical information The technical specifications and international regu la tory information for the HP Photosmart are provided in this section. For additional specifications, see the printed documentation that came with the HP Photosmart. This section contains the following topics: • Notice • Cartridge chip information • Specifications ?[...]

To disable the usage information function 1. Press the button next to Copy on the Home scr een. The Copy Menu appears. 2. Press the top-right, middle-left, and bottom- left buttons in sequence. 3. Press the button next to Acumen Opt-Out . 4. Press OK . NOTE: To re-enable the usage information func tion, r estore the factory defaults. NOTE: You can [...]

NOTE: For a complete list of supported media sizes, see the printer driver . Print specifications • Print speeds vary according to the co mplexity of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Scan specifications • Image editor included • Twain-compliant software interface • Reso[...]

• Battery disposal in the Netherlands • Battery disposal in Taiwan • Attention Cali fornia users • EU battery directive Eco-Tips HP is committed to helping customers reduce t heir environmental footprint. HP has provid ed the Eco-Tips below to help you focu s on ways to assess and reduce the impa ct of your printing choices. In addition to [...]

Disposal of waste equipmen t by users in private h ouseholds in the Eur opean Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its pack aging indicates that this pr oduct must not be dispos ed of with y our other household wa ste. Instead , it is your r esponsibility to dispose[...]

Battery dispos al in the Netherlands Dit HP Pr oduct be vat een lithium-mangane se -dio x ide batterij. Dez e bev indt zic h op de hoofdpr intplaat . W anneer dez e batterij leeg is , moet dez e volgens de geldende r egels wo rden afge v oer d. Battery di sposal in Taiw an Attention Califo rnia users The battery supplied with this pr oduct may cont[...]

EU battery directiv e European Union Bat tery Directive This pr oduct contains a battery that is used to maintain data in tegrity of r eal time clock or pr oduct settings and is desi gned to last the life of the product . An y attempt to servi ce or replace this battery should be performed b y a qualifi ed service tec hnic ian. Directive sur les ba[...]

Regulato ry notices The HP Photosmart meets product requirements fr om r egulatory agencies in your cou ntry/region. This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Notice to users[...]

VCCI (Class B) com pliance statement for users in Japan Notice to users i n Japan about the p ower cord Notice to use rs in Korea Regulatory notices 109 Technical information[...]

HP Photosmart W ireless B109 seri es declaratio n of conform ity Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to u sers in Br azil • Notice to users in Canad a Chapter 14 110 Technical information Technical informatio[...]

• European Union regu latory notice • Notice to users in Taiwan Exposure to rad io frequency ra diation Exposure to radio frequency radia tion Cau tion The r adiated output po w er of this de v ice is f ar belo w the FCC r adio fr equenc y expo sur e limits. Ne v ertheless , the dev ice shall be used in suc h a manner that the potenti al for h [...]

Europea n Union r egulato ry notice European Union Regula tory N otice Pr oducts bear ing the CE marking compl y w ith the f ollo w ing E U Dir ecti v es: • Lo w V oltage Dir ecti v e 2006/9 5/EC • EMC Direc ti ve 200 4/1 08/E C CE compliance o f this pr oduct is v alid onl y if po we red w ith the corr ect CE -mark ed AC adapter pr o v ided b [...]

Notice to us ers in Taiwan Regulatory wireless statements 113 Technical information[...]

Chapter 14 114 Technical information Technical information[...]

Index Symbols/Numerics 10 x 15 cm photo paper specifications 102 A after the support period 54 B buttons, control panel 12 C connection problems HP All- in-One will not turn on 55 connection types supported printer sharing 10 control panel butt ons 12 features 12 copy fit to page fails 69 specifications 103 troubleshooting 68 crop fails 74 customer[...]

R recycle ink cartridges 104 regulatory notices regulatory model identification number 108 wireless statements 110 reinstall software 59 reports diagnostic 49 print quality 49 S scan crop incorrect 67 fails 70 scan specifications 103 text appears as dotted lines 67 text format incorrect 67 text incorrect 68 troubleshooting 67 security network, WEP [...]