HP CQ58-241SO manual

Compaq Presario CQ58 Maintenance and Service Guide[...]

© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow log o, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporati[...]

Safety warning notice WARNING! To reduce the possibilit y of heat-rela ted in juries or of overheating the device, do not place the device directly on your lap or obstruct t he device air vents. Use the device only on a hard, flat surface. Do not allow anot her hard surface, such as an adjoining optional printer, or a soft surface, such as pillows [...]

iv Safety warning notice[...]

Table of contents 1 Product description ............. ............... .............. ............. ............. ................ .............. ...... ... 1 2 External component identification .......... ............ ............. ............ ............ ............ ............. . 5 Finding your har dware and s oftware informa tion ........ ..[...]

Packaging a nd transpo rting guidel ines ........................................ 30 Component re placemen t procedur es ........................................................ ................................ 32 Service tag ........ ....... .......... ........ ........... ........ .......... ........ ......... .......... ........ ........ .... 32[...]

Changing the computer bo ot order ... ............ ............ ......... ............ ............ .......... ...... 86 Backing up an d recove ring your info rmation ................. ........................................... ................. 87 Using Windo ws Backup and Res tore ........... .................... ........................ .......[...]

viii[...]

1 Product description Category Descrip tion Produc t Name Compaq Presario CQ58 Proces sors ● AMD® E2-1800 processor (1.70-GH z, 1333-MHz, 18 W, dual core; not supported on computer models equippe d with Windows® 7 Starter 32-bit operating systems) ● AMD E1-1200 processor (1.40-GHz, 1066-MHz, 18 W, dual core; not supported on computer models e[...]

Category Descrip tion Memory Two customer-accessible/upgradable memory module slots DDR3-1333-MHz single channel support (D DR3-1600 downgrade to DDR3-1333) on computer models equipped with an AMD E2-1800 processor DDR3-1066-MHz single channel support (D DR3-1600 downgrade to DDR3-1066) on computer models equipped with an AMD E1-1200 or E-300 proce[...]

Category Descrip tion One or two WLAN antennas built into display assembly, varying by computer model Support for the following WLAN formats: ● Atheros AR9565 802.11b/g/n 1×1 WiFi + BT4.0 Com bo Adapter ● Atheros HB125 802.11b/g/n 1×1 WLAN module ● Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter ● Broadcom 4313GN[...]

Category Descrip tion Security Supports security cable lock Operating system Preinstalled: ● Windows® 7 Home Basic 64-bit ● Windows 7 Home Premium 64-bit ● Windows 7 Starter 32-bit (not supported on computer models equipped with a 750-, 640-, or 5 00-GB hard drive) ● FreeDOS Serviceability End user replaceable parts: ● AC adapter ● Bat[...]

2 External component identification Finding your hardware an d software information ▲ Select Start > Computer . A list displays all the devices installed i n your comp uter, including hard drive , optical drives, soli d-state drives (SSD), or a secondary hard drive. To find out what software is in cluded on yo ur computer, select Start > Al[...]

Item Component Description (3) Webcam Records video, captures still photographs, and allows video conferences and on line chat by means of streaming video. To use the webcam, select Start > All Progr ams > Communication and Chat > CyberLink YouCam . (4) Webcam light On: The webcam is in use. *The antennas are not visible from the ou tside [...]

Button Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibe[...]

Keys Item Component Description (1) esc key Displays system informati o n when pressed in combination with the fn key. (2) fn key Used in conjunct ion with hotkeys. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system func tions. (5) Windows applications key Displays a shortc ut menu for items beneath[...]

Lights Item Component Description (1) Caps lock light On: Caps lock is on, which switches th e keys to all capital letters. (2) Power ligh t ● White: The computer is on. ● Blinking white: The com puter is in the Sleep state, which is an energy-sav ing mode. The c omputer shuts off power to the display and other unneeded components. ● Off: The[...]

TouchPad Item Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activat es items on the screen. (4) Left TouchPad button Functions like th e left button on an external mouse. (5) Righ[...]

Left side Item Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The c omputer fan starts up automatically to cool internal components and pr event overheating. It is normal for the internal fan to cycle on and off during routine operation. [...]

Item Component Description (8) Digital Media slot Supports the following digital card formats: ● Secure Digital (SD) Memo ry Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capac ity (SDHC) Memory Card ● MultiMediaCard (MMC) (9) Hard drive light Blinking white: The hard drive is being accessed. (10) Power li[...]

Right side Item Component Description (1) Optical drive Reads and writes (selec t models only) to an optical disk. (2) Optical drive light ● Green: The optical drive is being accessed. ● Off: The optical drive is idle. (3) Optical drive eject button Releases the disc tray. (4) USB port Connects an optional USB device. CAUTION: While there are m[...]

Bottom Item Component Description (1) Battery bay Holds the battery. (2) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan s tarts up automatically to cool internal components and pr event overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) Battery release latch Releases th e b[...]

3 Illustrated parts catalog 15[...]

Service tag When ordering pa rts or reques ti ng information, p rovide the computer serial number and model description provided on the service tag. Item Description Function (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphan umeric identifier that is unique to each product. (3)[...]

Computer major components Item Component Spare part number (1) Display a ssembly : The display assembly is spared at the subc omponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 20 . Computer major components 17[...]

Item Component Spare part number (2) Keyboar d (includes keyboard cable): For use in Belgium 646125-A41 For use in Bulgaria 646125-261 For use in the Czech Republic 646125-221 For use in Denmark, Finland, and Norway 646125-DH1 For use in France 646125-051 For use in Germany 646125-041 For use in Greece 646125-DJ1 For use in Hungary 646125-211 For u[...]

Item Component Spare part number For use on computer models equipped with an AMD E-300 processor (1.30-GHz, 1066-MHz, 18 W, dual core, UM A graphics subsystem memory) 688305-001 (10) Fan/ heat s ink a ssem bly (includes replacement thermal material) 688306-001 (11) Po wer connector cable (includes bracket) 686258-001 (12) Base enclosure (includes b[...]

Display assembly subcomponents Item Component Spare part number (1) Display bezel 686255-001 (2) Webcam/microphone module (includes double-sided adhesive) 686285-001 (3) 15.6-in, LED, SVA, HD, BrightVie w display panel 686273-001 Display Hinge Kit , includes: 686262-001 (4) Left and right display hinge covers (5) Left and right display hinges and v[...]

Item Component Spare part number (6) Display panel cable (includes webcam/microph one module cable) 686256-001 (7) Antenna K it (includes wireless antenna left an d right (main and auxiliary) cables and transceivers) 686249-001 (8) Display en closure 6862 51-001 Rubber Kit (not illustrated, includes fro nt and rear rubber feet, display bezel rubber[...]

Mass storage devices Item Component Spare part number (1) Hard drive (does no t include hard drive bracket, hard drive connector c able, or screws ): 640-GB, 5400-rpm, 9.5-m m 669300-001 500-GB, 5400-rpm, 9.5-m m 669299-001 320-GB, 5400-rpm, 9.5-m m 622643-001 Hard Drive Hardware Kit , includes: 686261-001 (2a) Hard drive bracket (2b) Hard drive co[...]

Miscellaneous parts Component Spare part number 65-W HP Smart AC adapter (RC, V, 3-wire) 609939-001 Power cor d (3-pin, black, 1.83-m): For use in Denmark 490371-081 For use in Europe 490371-021 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in North America 490371-001 For use in South Africa 490371-AR1 For use in Switzerland 4903[...]

Sequential part number listing Spare part number D escription 490371-001 Power cord for use in N orth America (3-pin, black, 1.83-m) 490371-021 Power cord for use in Europe (3-pin, black, 1.83-m ) 490371-031 Power cord for use in the United King dom and Singapore (3-pin, black, 1.83 -m) 490371-061 Power cord for use in Italy (3-pin, black, 1.83-m) [...]

Spare part number D escription 646125-BA1 Keyboard for use in Slov enia (includes keyboard cable) 646125-BB1 Keyboard for use in Is rael (includes keyboard cable) 646125-BG1 Keyboard for use in Swit zerland (includes keyboard cable) 646125-DH1 Keyboard for use in Denmark, Finl and, and Norway (inc ludes keyboard cable) 646125-DJ1 Keyboard for use i[...]

Spare part number D escription 686273-001 15.6-in, LED, SVA, HD, BrightView displ ay panel 686274-001 RTC battery 686276-001 Rubber Kit (includes front and rear rubber feet, display bezel rubber bum pers, and display bezel rubber screw covers) 686278-001 Screw Kit 686279-001 Speakers (include speaker cables 686283-001 Top cover (includes the TouchP[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the fo llowing tools to comple te the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include so me of the considerations th[...]

Drive handling CAUTION: Drives are fragile compo nents that must be handled with car e. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down th e computer. If you are unsure whether the computer is off o r in Hibernation, turn th e computer on, [...]

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these prec autions: Keep components in their electr ostatic-safe containe rs until you are ready to install them. Before touching an elec tronic component, dis charge stat ic electricity by using the guid elines describ ed in this section. Av[...]

Packaging and transporting guidelines Follow these grounding guidelin es when packaging and transporting equipment: ● To avoid hand contact, transport produc ts in static-safe tubes, bags, or box es. ● Protect ESD-sensitive parts and as se mblies with conductive or ap proved containers or packaging. ● Keep ESD-sensitive parts in their contain[...]

Equipment guidelines Grounding equipment must include eith er a wrist st rap or a foot strap at a grou nded workstation. ● When seated, wear a wrist strap co nnected to a gr ounded system. Wrist straps ar e flexible straps with a minimum of one megohm ±1 0% resistance in the ground co rds. To provide proper g round, wear a strap snugly against t[...]

Component replacement procedures This chapter provides removal and repla cement procedures. There are as many as 72 screws that must be re moved, replaced, and/or loosened when servicing the computer. Make spec ial note of each screw si ze and location during removal and replacement. Service tag When ordering pa rts or reques ting information, prov[...]

Item Component Description (4) Warranty period This number des cribes the duration of the warranty period for the computer. (5) Model description This is the alphan umeric identifier used to locate documents, drivers, and support for t he computer. Computer feet The computer feet are adhesive-backed rubber pad s. There are 4 rubber feet that attach[...]

Battery Description Spare part number 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001 6-cell, 47-Wh, 2.20-Ah, Li-ion battery 593553-001 IMPORTANT: The customer should not attempt to replace the computer battery, which is inst alled and sealed at the factory. A b roken battery seal voids the computer and battery warranties. The computer has an int[...]

Memory module Description Spare part number 4-GB memory module (PC3, 12800, 160 0-MHz) 652972-001 2-GB memory module (PC3, 12800, 160 0-MHz) 641369-001 Before removing the memory module, follow these s teps: 1. Turn off the computer. If yo u are unsure whether the comp uter is off or in Hibernation, tu rn the computer on, and then shut it down thro[...]

5. Remove the memory module (2) by pulling it away from t he slot at an angle. Reverse this procedure to install a memory module. WLAN module Description Spare part number Atheros AR9565 802.11b/g/n 1×1 WiFi + BT4.0 Combo Adapter 690019-001 Atheros HB125 802.11b/g/n 1×1 W LAN module 675794-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetoo[...]

4. Remove the battery (see Battery on page 34 ). 5. Remove the memory module/wirele ss module compartment cover (see Memory module on page 35 ). Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The #1 WLAN antenna cable is connected to t he WLAN module #1 terminal. The #2 WLAN antenna ca[...]

Reverse this procedure to install the WLAN module. Keyboard NOTE: The keyboa rd spare part kit i ncludes the keyb oard cable. For use in country/region Spare part number For use in country/region Spare part number For use in Belgium 646125-A41 For use in the Netherlands 646125-B31 For use in Bulgaria 646125-261 For use in Portugal 646125-131 For us[...]

Remove the keyboard: 1. Remove the Phillips PM2.5×4.0 s crew that secure s the keyboard to the computer. 2. Rest and secure the computer on its left side. 3. Partially open the computer. Component replacement proced ures 39[...]

4. Insert a screw driver o r similar thin tool into th e keyboard release hole, and the n press on the back of the keyboard until the keyboard disengages from the computer. 5. Turn the compu ter right-side up with the front toward you. 6. Lift the rear edge of the keyboard (1) , and then swing the k eyboard up and forward (2) until it rests upside [...]

7. Release the zero in sertion force (ZIF) connector (1) to which the keyboa rd cable is attac hed, and then disconnect the keybo ard cable (2) from the system board. 8. Remove the keyboard (3) . Reverse this procedure to install the keyboard. Component replacement proced ures 41[...]

Optical drive Description Spare part number DVD±RW Double-Layer with SuperMulti Dr ive (includes optical drive bezel and optical drive bracket) 686268-001 Before removing the optical drive, follo w these steps: 1. Turn off the computer. If yo u are unsure whether the comp uter is off or in Hibernation, tu rn the computer on, and then shut it down [...]

4. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) to release the optical drive tray. 5. Use a flat-blade sc rew driver or similar tool to pr ess on the optical drive bezel ta b (2) to release the optical drive bezel. 6. Release the left side of the o ptical drive bezel (3) . 7. Remove the optical [...]

Hard drive NOTE: The hard drive spare pa rt kit does not include the hard dr ive bracket, hard dr ive connector cable, or screws. Description Spare part number 640-GB, 5400-rpm, 9.5-mm 669300-001 500-GB, 5400-rpm, 9.5-mm 669299-001 320-GB, 5400-rpm, 9.5-mm 622643-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, [...]

3. Remove the hard drive compartment cover (3) by sliding it away from the computer at an angle. The hard drive compartment c over is av ailable in the Co ver Kit, spare part number 68627 2-001. 4. Disconnect the hard drive connect or cable (1) from the system board, and then release the cable from the clip (2) built into the base enclosure. 5. Rem[...]

7. If it is necessary to disassemble the hard driv e, perform the followin g steps: a. Remove the fo ur Phillip s PM3.0×3. 0 screws (1) that secure the hard drive bracket to the hard drive. b. Remove the hard drive bracket (2) from the hard drive. c. Disconnect the hard drive connector cable (3) from the hard drive. The hard drive bracket, hard dr[...]

RTC battery Description Spare part number RTC battery 686274-001 Before removing the RTC battery, follow these step s: 1. Turn off the computer. If yo u are unsure whether the comp uter is off or in Hibernation, tu rn the computer on, and then shut it down through the operating system. 2. Disconnect the power from t he computer by un plugging the p[...]

Reverse this procedure to install the RTC battery. When inst alling the RTC battery, make sure the “+” sign faces up. Top cover Description Spare part number Top cover (includes the TouchPad board) 686283-001 Before removing the top cover, follow these s teps: 1. Turn off the computer. If yo u are unsure whether the comp uter is off or in Hiber[...]

2. Remove the four Phillips PM 2.0× 2.5 screws on the rear edge of the battery bay and in the hard drive bay that secure the top cover to the computer. 3. Remove the four Phillips PM2.5×4. 0 screws on the front edge of the battery bay and near the hard drive connector t hat secure the top cover to the computer. 4. Turn the computer ri ght side up[...]

7. Release the ZIF connecto r to which the Touc hP ad butto n board ca ble is connecte d, and then disconnect the Tou chPad button bo ard cable (2) fr om the system bo ard. 8. Remove the Phillips PM2.0×2.5 scr ew (1) and the three Phillips PM2.5×6.5 screws (2) that secure the top cov er to the computer. 9. Lift the rear edge of the top cover (1) [...]

10. Remove the top cover (2) . Reverse this procedure to install the top cover. Power button board Description Spare part number Power button board (includes cable) 686270-001 Before removing the powe r button board, follow these s teps: 1. Turn off the computer. If yo u are unsure whether the comp uter is off or in Hibernation, tu rn the computer [...]

3. Remove the power button board (2) . Reverse this procedure to install the power button board. TouchPad button board Description Spare part number TouchPad button board (includes bracket, TouchPad button board cable, and TouchPad cabl e) 686271-001 Before removing the TouchPad butto n board, follow these steps: 1. Turn off the computer. If yo u a[...]

Remove the T ouchPad butto n board: 1. Turn the to p cover ups ide down , with the front toward you. 2. Detach the TouchPad button board cable (1 ) from the TouchPad. (The TouchPad button board cable is at tached to the Touc hPad with double-sided tape). 3. Release the ZIF connecto r to which the Touc hPad board cable is connected, and then disconn[...]

6. Remove the TouchPa d button bo ard (3) by sliding it away from the top cover at an angle. Reverse this procedure to install the TouchPad b utton board. 54 Chapter 4 Removal and replacement p rocedures[...]

Optical drive connector cable Description Spare part number Optical drive connector cable 686257-001 Before removing the optical drive co nnector cable, follow these s teps: 1. Turn off the computer. If yo u are unsure whether the comp uter is off or in Hibernation, tu rn the computer on, and then shut it down through the operating system. 2. Disco[...]

4. Remove the optical dr ive conn ector cable (4) . Reverse this procedure to install the optic al drive connector cable. 56 Chapter 4 Removal and replacement p rocedures[...]

Speakers Description Spare part number Speakers (include speaker cables) 686279-001 Before removing the speakers , follow these steps: 1. Turn off the computer. If yo u are unsure whether the comp uter is off or in Hibernation, tu rn the computer on, and then shut it down through the operating system. 2. Disconnect the power from t he computer by u[...]

4. Remove the speakers (4) . Reverse this proced ure to install t he speakers. 58 Chapter 4 Removal and replacement p rocedures[...]

USB board Description Spare part number USB board (includes cable) 686269-001 Before removing the USB board, follow the se steps: 1. Turn off the computer. If yo u are unsure whether the comp uter is off or in Hibernation, tu rn the computer on, and then shut it down through the operating system. 2. Disconnect the power from t he computer by un plu[...]

3. Remove the USB board (3) . Reverse this procedure to install the USB board. 60 Chapter 4 Removal and replacement p rocedures[...]

System board NOTE: The system board spare part kit include s th e processor and replacement thermal material. Description Spare part number For use on computer models equipped with an AMD E2-1800 processor (1 .70-GHz, 1333-MHz, 18 W, dual core, UMA gr aphics subsystem memory ) 688304-001 For use on computer models equipped with an AMD E1-1200 proce[...]

Remove the system board: 1. Disconnect the following c ables from the system b oard. (1) Speaker cable (2) Optical drive connector cable (3) Display panel cable (4) USB board cable (5) Power co nnector cable 2. Remove the three Phillips PM2.5×6.0 screws (1) that secu re the system board to the base enclosur e. 3. Lift the right side of the syste m[...]

4. Remove the system board (3) by sliding it up and to t he right at an angle. Reverse this procedure to install the sy stem board. Fan/heat sink assembly Description Spare part number Fan/heat assembly (incl udes replacement thermal material) 688306-001 Before removing the fan/heat sink assembly, f ollow these steps: 1. Turn off the computer. If y[...]

d. Top cover (see Top cover on page 48 ) e. System board (see System bo ard on page 61 ) Remove the fan/heat sink assembly: 1. Turn the system board up side down, with the front toward you. 2. Disconnect the fan cable (1) from the system board. 3. Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four captive Phill lips screw[...]

Reverse this procedure to install the fan/heat sink as sembly. Component replacement proced ures 65[...]

Display assembly NOTE: The displa y assembly is spared a t the subcomponent level only. For more disp lay assembly spare part information, see t he individual remov al subsections. Before removing the display asse mbly, follow these steps: 1. Turn off the computer. If yo u are unsure whether the comp uter is off or in Hibernation, tu rn the compute[...]

2. Release the wirel ess antenna cables (2) from the clips and routing ch annel built into the base enclosure. CAUTION: Support the display assembly when remo ving the following sc rews. Failure to support the display assembly can result in d amage to the display assembly and other computer components. 3. Remove the five Philli ps PM2.5×6.5 screws[...]

4. Remove the disp lay assembly (2) . 5. If it is necessary to replace the display be zel or any of the display assembly subcomponents: a. Remove the two display bezel screw covers (1) and th e two Phill ips PM2. 5×5.5 sc rews (2) that secure the display bezel to the display assembly. The display bezel screw covers are available in t he Rubber Kit[...]

c. Remove the display bezel (6) . The display bezel is available using spare p art number 686255-001. 6. If it is necessary to replace the di splay hinge covers: a. Remove the two Phillips PM2.5×4.0 screws (1) that secure the display hinge covers to the display enclosure. b. Remove the display hinge covers (2) . The display hinge covers are availa[...]

7. If it is necessary to re place the di splay panel: a. Release the display panel cabl e (1) from the clips built into the bottom edge of the display enclosure. b. Remove the fo ur Phillip s PM2.5×4. 0 screws (2) that secure the display panel to the display enclosure. c. Lift the top edge of the display panel (3) , and then swing it u p and forwa[...]

f. Disconnect the display panel cable (3) from the display panel. g. Remove the display panel. The display pa nel is available usi ng spare part number 686273-001. 8. If it is necessary to re place the displa y hinges: a. Remove the six Phillips PM2.0×3.5 screws (1) that secure the display hinges to the display panel. Component replacement proced [...]

b. Remove the display hinges (2) . The display hinges are available u sing spare part number 686262-001. 9. If it is necessary to replace the di splay panel cab le: a. Detach the display pa nel cable (1) from the display enclosure. (The display panel cable is attached to the display encl osure with doub le-sided tape in multiple locations.) b. Disc[...]

c. Remove the display panel cable (3) . The display panel cable is available using sp are part number 686256-001 an d includes the webcam/microphone cable. Component replacement proced ures 73[...]

10. If it is necessary to repl ace the webcam /microphone m odule, gently de tach the webcam / microphone module from the disp lay enclosure. (The web cam/microphone module is atta ched to the display en closure with double-sid ed tape.) The webcam/mi crophone m odule is av ailable u sing spare part number 686285-001. CAUTION: Due to the thin profi[...]

c. Remove the wireless a ntenna cables and transc eivers (3) . The wireless antenna cables and transceivers are available using spare part number 686249 -001. Reverse this procedure to install the display assembly. Power connector cable Description Spare part number Power connector cable (includes bracket) 686258-001 Before removing the power conne[...]

3. Remove the power connector bracket (3) . 4. Remove the power connector cable (4) . Reverse this procedure to install the power connector ca ble. 76 Chapter 4 Removal and replacement p rocedures[...]

5 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input /Output System (BIOS) , controls communication between all the input and output device s on the system (such a s disk drives , display, keyboard, mouse, and printer). Setup Utility (BIOS) includes s ettings for the type s of device s inst alled, the startup sequence o[...]

Determining the BIOS version To determine whether available BIOS updates contain later BIOS versio ns than those currentl y installed on the computer, you need to know the vers ion of the system BIOS currently installed. BIOS version information (also kno wn as ROM date and System BIOS ) can be displayed by pressing fn + esc (if you are already in [...]

3. Using the hard drive path you reco rded earlier, open the f older on your hard drive tha t contains the updat e. 4. Double-click the file tha t has an .exe exte nsion (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by foll owing the on-screen in structions. NOTE: After a message on the screen repo rts a su[...]

6 Specifications Computer specifications Metric U.S. Dimensions Width 37.60 cm 14.80 in Depth 24.70 cm 9.72 in Height (front to rear) 3.05 to 3.58 cm 1.20 to 1.41 in Weight 2.45 kg 5.39 lb Input power Operating voltage and current 18.5V/ 3.5A or 19.5V/ 3.33A – 65W 19V/ 4.74A or 19.5V/ 4.62A – 90W Temperature Operating 5°C to 35°C 41°F to 95?[...]

15.6-in, SVA, display panel display specifications Metric U.S. Dimensions Height 19.6 cm 7.72 in Width 34.7 cm 13.66 in Diagonal 39.8 cm 15.67 in Number of colo rs Up to 16.8 million Contrast ra tio 200:1 (typical) Bright ness 250 nits (typical) Pixel resolution Pitch 0.197 × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight [...]

Hard drive specifications 640-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Length 100.4 mm 100.4 mm 100 .4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security ATA security Seek times (typical read[...]

7 Backup and recovery Your computer inclu des tools provided by the op erating system and HP to help you safeguard you r information an d restore it if n ecessary. This chapter provides i nformat ion about the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Re covery Manager software feature) ● Performing a sy[...]

Creating recovering media HP recommends that you create ei ther a set of recove ry discs or a rec overy fl ash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any re ason you cannot restore using the recovery partition tools. Create thes e discs or the flash drive after setti ng u[...]

Performing a system restore HP Recovery Manager software allows you to repair or restore the comp uter to its original factory stat e. HP Recovery Manager works from recovery discs or a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive. NOTE: A system restore must be performed i f the comput er hard[...]

Restoring using th e recovery media 1. If possible, back up all personal files. 2. Insert the fir st recovery disc in to the opti cal driv e on your compu ter or an op tional ex ternal optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. 3. Press f9[...]

Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are ab le to recover your system depends on how recent your backup is. NOTE: A recovery from you r most rece nt ba [...]

Using Windows Back up and Restore Guideline s ● Connect the computer to AC power be fore you start th e backup process. ● Allow enough time to complete the back up process. Dep ending on file sizes, it may take over an hour. To create a backup: 1. Select Start > Control Panel > System an d Security > Backup and Re store . 2. Follow the[...]

Restore to a previous date and time To revert to a restore point (creat ed at a previous date and time), when the computer was fu nctioning optimally, follow these steps: 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Click System Restor[...]

8 Power cord set requirements The wide-range input fe ature of the computer permit s it to operat e from any line volt age from 100 t o 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set in cluded with the computer meets the requ irements for use in the country or region where the equipment is purchased. Power cord sets for u[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Swede[...]

9 Recycling When a non-rechargeable or rech argeable battery ha s reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal . HP encourages cus tomers to recycle used electron ic hardware, HP original print cartridges, and rechargeable batter[...]

Index A AC adapter light 13 AC adapter, sp are part number 23, 24 Action keys 8 antenna locations 5 removal 74 spare part number 21, 25, 75 Antenna Kit, spare pa rt number 21, 25, 75 audio, product desc ription 2 audio-in jack 11 audio-out jack 11 B base enclosure, spare part number 19, 25 battery removal 34 spare part numbers 19, 24, 34 battery ba[...]

grounding 28 packagin g 30 transpo rting 30 workstation 30 H hard drive precautio ns 28 product desc ription 2 removal 44 spare part numbers 19, 22, 24, 25, 44 specifications 82 hard drive brac ket illustrated 22 removal 46 hard drive compartment cover location 14 removal 45 spare part number 25, 45 hard drive connector cable illustrated 22 removal[...]

processors 1 product name 1 security 4 serviceability 4 video 2 wireless 2 product name 1, 32 product number 32 R removal/replacement preliminaries 27 procedures 32 right-side components 13 RJ-45 jack 11 RTC battery removal 47 spare part number 19, 26, 47 Rubber Kit, spare part number 19, 21, 26 S Screw Kit, spare part number 23, 26 security cable [...]