HP (Hewlett-Packard) E4S20UA#ABA manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP (Hewlett-Packard) E4S20UA#ABA. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP (Hewlett-Packard) E4S20UA#ABA o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP (Hewlett-Packard) E4S20UA#ABA se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP (Hewlett-Packard) E4S20UA#ABA, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones HP (Hewlett-Packard) E4S20UA#ABA debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP (Hewlett-Packard) E4S20UA#ABA
- nombre de fabricante y año de fabricación del dispositivo HP (Hewlett-Packard) E4S20UA#ABA
- condiciones de uso, configuración y mantenimiento del dispositivo HP (Hewlett-Packard) E4S20UA#ABA
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP (Hewlett-Packard) E4S20UA#ABA no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP (Hewlett-Packard) E4S20UA#ABA y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP (Hewlett-Packard) en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP (Hewlett-Packard) E4S20UA#ABA, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP (Hewlett-Packard) E4S20UA#ABA, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP (Hewlett-Packard) E4S20UA#ABA. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    User Guide[...]

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    © Copyright 2013 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademar k of its prop[...]

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    Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

  • Página 4

    iv Safety warning no tice[...]

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    Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... ............. ........... .......... ............ .......... .......... ............. ....... ...........[...]

  • Página 6

    Using Bluet ooth wire less device s (select models only) ..................................................... 20 Connect ing to a wired n etwor k ..... ......... ......... .......... ....... ........... ........ ......... ......... .......... ....... ... .. ........ 21 Conne cting to a local a rea netw ork (L AN) ...... ............. .............[...]

  • Página 7

    Left-edge swipe ...... ........ ........... ........ ......... ........... ........ ........ ........... ........ ......... 38 Top-edge swipe a nd botto m-edge s wipe ............... ........................................... 38 Setting touch screen preferences (s elec t models only) ........ ............ ........... ............... ............ .[...]

  • Página 8

    Using o ptical drives ...... ............ ........ ........... ........... .......... ........... ......... ........... ......... ........ ........ .......... 54 Inser ting an op tical d isc .... ............ ............. ............. .......... .............. ........... .............. ......... . 55 Tray-load ............... ............. .....[...]

  • Página 9

    10 Using Setup Utility (BIOS) and System Diagnostic s ............. ............... ............................... .............. ...... 77 Starting Setup Utility (BIOS) .......... ........... ........... ......... .......... ............ .......... ............ ......... ... ............ .. 77 Updat ing the B IOS ... .......... ............. ....[...]

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    x[...]

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    1 Starting right This computer is a powerful tool de signed to enhance your work and entertainment. Read this chapter to learn abou t best practices after setup, fun things to do with your computer, and where to get more HP resources. Best practices To get the most out of your smart inve stment, after you set up a nd register the computer, we recom[...]

  • Página 12

    Fun things to do ● You know that you can watch a YouTube video on the compute r. But did you know that you can also connect your compu ter to a TV or gaming conso le? For more in formation, see Connecti ng an HDMI device on page 27 . ● You know you can listen to music on the computer. But did you know that you can also stream live radio to the [...]

  • Página 13

    More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate product details , how-to informat ion, and more, use th is table. Resource Contents Setup Instructions ● Overview of computer setup and features. Windows 8 Basics guide ● Overview of using and nav igating with Windows® 8. Help [...]

  • Página 14

    2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, select Device Manager . A list reveals all the device s installed i[...]

  • Página 15

    Right side Component Description (1) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speake rs, headphones, earbuds, a headset, or a tele vision audio cable. Also connects an optional headset micro phone. This jack do es not support optional microphone-only de vices. WARNIN G! To reduce the risk of personal in[...]

  • Página 16

    Left side Component Description (1) Security cable slot Attaches an option al security cable to the compute r. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to co[...]

  • Página 17

    Component Description (7) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D Dr iveGuard, see Using HP 3D DriveGuard (select models only) on page 64 . (8) Power light ● White: The computer is on. ● Blinking white: The compute[...]

  • Página 18

    Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) HP TrueVision HD Webcam Recor[...]

  • Página 19

    Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 33 . (2) Left TouchPad button Functions like the left button on an e xternal mouse. (3) Right TouchPad button Functions li[...]

  • Página 20

    Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amoun[...]

  • Página 21

    Component Description (4) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (5) Fingerprint reader light ● White: The fingerprint authentication was successful. ● Amber: The fingerprint authentication failed. Buttons and speakers Top 11[...]

  • Página 22

    Component Description (1) Power button ● When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. CAUTION: Pressing and hold ing down the power b utton will result in the loss of un[...]

  • Página 23

    Keys Component Description (1) esc key Reveals system information when pr essed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key, the spacebar , or the esc key. (3) Windows key Returns you to the Start screen from an open a pp or the Windows desktop. NOTE: Pressing the W[...]

  • Página 24

    Bottom Component Description (1) HP Triple Bass Reflex Subwoofer Provides superior bass sound. (2) Vents (4) Enable airflow to cool internal components. NOTE: The com puter f an star ts up aut omati cally to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and o ff during routine operation. (3) Battery[...]

  • Página 25

    Component Description (5) Speakers (2) Produce sound. (6) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a w ireless module authorized for use in the computer by the governmental agency that regula[...]

  • Página 26

    Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the comput er. The labels are in e asily accessible locations. ● Service label—Provides important information, including the following : NOTE: Your label may look slightly diffe rent from the illus[...]

  • Página 27

    3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology [...]

  • Página 28

    Because the wireless devi ces are enabled at the fact ory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Using operating system contro ls The Network and Sha ring Center al lows you to set up a connection or netwo rk, connect to a network, manage wireless ne tworks, and diagnose and repair network pro b[...]

  • Página 29

    Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following eq uipment: ● A broadband modem (either DSL or cable) (1) and high-spee d Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless rout[...]

  • Página 30

    Wireless encryption uses security settings to en crypt and decrypt data that is transmitted over the network. For more info rmation, from the Start screen, type h , and then select Help and Support . Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is o n, the wireless light is wh[...]

  • Página 31

    Connecting to a wired network There are 2 kinds of wired conn ections: local area network (LAN) and mo dem connection. A LAN connection use s a network cable and is much faster than a modem connectio n, which uses a telephone cable. Bot h cables are sold sepa rately. WARNING! To reduce the risk of el ectric shock, fire , or damag e to the equi pmen[...]

  • Página 32

    4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and mana ge your music, and download and watch movies. Or, to make your comput er an even more powerfu l entertainment center, connect externa l devices like a monitor, projec tor, or TV, or spea kers and headphones. Multimedia Featu[...]

  • Página 33

    Component Description (3) HP TrueVision HD Webcam Records video and takes still photogr aphs. Swipe from the right edge of the TouchPad or touch screen (select mo dels only) to display the charms, tap Search , and then tap the search b ox. Type c , and then select CyberLink YouCam from the list of applications. – or – From the Start screen, typ[...]

  • Página 34

    Component Description (8) USB 3.0 charging port Connects an optional USB device. The USB 3.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE: A USB charging port (also referred to as a USB powered port) allows you to charg e connected USB devices. Standard USB ports will not charge all[...]

  • Página 35

    Connecting headphones You can connect wired he adphones to the hea dphone jack on your co mputer. To connect wireless headpho nes to your computer, follow the device manufactur er's instructions. WARNING! To reduce the risk of personal inju ry, lower the volume setting before puttin g on headphones, earbuds, or a headset. For additional safe t[...]

  • Página 36

    Checking the sound To check the audio functions on your computer, follow these ste ps: Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box. 2. Type c , tap Control Panel, tap Hardw are and Sound , and then tap Sound . 3. When the Sound window op[...]

  • Página 37

    Using video Your HP computer is a po werful video de vice th at en ables you to watch streaming video from you r favorite websites and download video and movies to watch o n your computer without needing to connect to a ne twork. To enhance your vie wing enjoyment, use one of th e video po rts on the computer to co nnect an external moni tor, proje[...]

  • Página 38

    NOTE: Adjust the screen resolu tion of the externa l device, especial ly if you choose the “Extend” option. From the Start screen, type c , and then select Control Panel from the li st of applications. Select Appea rance and Personalization . Unde r Display , select Adjust screen resolution for best results. Configuring HDMI audio settings HDMI[...]

  • Página 39

    5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a to uch screen (select models only). NOTE: An external USB mo use (purchased se parately) can be conn e[...]

  • Página 40

    To turn a gest ure off or on: 1. From the Synaptics ClickPad screen, select or clear the check bo x next to the gest ure that you want to turn on or off. 2. Select Apply , and then select OK . Tapping To make an on-scre en selection, us e the tap fun ction on the T ouchPad. ● Point to an item on the screen , and then tap one fin ger on the TouchP[...]

  • Página 41

    Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc hPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers tog ether on th e T ouchPad zone and then [...]

  • Página 42

    Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using yo ur right hand, slide yo ur forefinger in a sw eeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefing er from 3 o’clock to 12 o ’[...]

  • Página 43

    Flicking (select models only) Flicking allows you to navigate th rough scr eens or q uickly scroll through d ocuments. ● Place three fingers o n the TouchPad zo ne and f lick you r fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform ta sks such as changing settin gs and finding o r using apps. Ri[...]

  • Página 44

    Top-edge swipe The top-edge swipe allows you to access All apps available on the Sta rt screen. IMPORTANT: Wh en an app is active , the top-edg e gesture varies depe nding on th e app. ● Swipe your finger gently from the top edg e to reveal availab le apps. Left-edge swipe The left-edge swipe accesses yo ur recently opened a pps so that you can s[...]

  • Página 45

    Using touch screen gestures (select models only) A touch screen computer allows you to control item s on the screen directly with your fingers. TIP: On touch scr een computers, you can perform th e gestures on the screen or on the TouchPad. You can also perfor m on-screen actions with the keyboard and mouse. One-finger slide The one-finge r slide i[...]

  • Página 46

    Scrolling Scrolling is useful fo r moving the pointer u p, down, left, or right on a page or image. ● Place two fingers on the screen and th en drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stre tching allows you to zoom out or in on images or text. ● Zoom in by placing two fing ers together on th e display a[...]

  • Página 47

    Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Anchor the forefinger of yo ur left hand on the object you want to rotate. Using you r right hand, slide your forefinge r around in a swe eping motion from 1 2 o’clock to 3 o’clock. To reverse the rotation, move your forefing er from 3 o’clock to 12 o ’cloc[...]

  • Página 48

    Left-edge swipe The left-edge swipe reveals your ope n apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left ed ge of the display bezel to switch between apps. Without lifting your finger, swipe ba ck toward the left edge to reveal a ll open apps. Top-edge swipe and bottom-edge swipe The top-edge swipe or bo[...]

  • Página 49

    2. Tap All apps to view available apps. Setting touch screen preferences (select models only) Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box. 2. Type c , tap Control Panel, tap Hardw are and Sound , tap Pen and Touc h , and then follow the [...]

  • Página 50

    TIP: The Windows key on the keyboa rd allows you to quickly return to the Start screen from an open app or th e Windows de sktop. Pressing th e Windows key again will return you to the previous screen. NOTE: Depending on the country o r region, your ke yboard may have di fferent keys and keyboard functions than those di scussed in this section. Usi[...]

  • Página 51

    Icon Key D escription f7 Decreases speaker volume incrementally as long as you hold down the key. f8 Increases speaker volume incrementally as lon g as you hold down the key. f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f10 Begins, pauses, or resumes playback of an audio CD , a DVD, or a BD. f11 Plays the nex[...]

  • Página 52

    Using the hot keys (select models only) A hot key is a combination of the fn key and the esc key, the b key, or the spacebar . To use a hot key: ▲ Briefly press the fn key, and then briefly press th e second key of the combination. Function Hot key Description Reveals sy stem information. fn + esc Reveals information about system hardwar e compon[...]

  • Página 53

    6 Managing power Your computer can operate on either battery power or external power. Wh en the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge . Your computer supports power pl ans to manage how your computer uses and con serves p[...]

  • Página 54

    NOTE: Rapid Start Techno logy can be disabl ed in Setup Utilit y (BIOS). If you want to be ab le to initiate the Hibern ation state, you must enable us er-initiated Hibernatio n using Power Options. Se e Enabling and exitin g user-initiated hiberna tion on page 44 . Initiating and e xiting Sleep With the computer on, yo u can initiate Sleep in the [...]

  • Página 55

    NOTE: If you have set a password to be required on wakeup, you mus t enter your Win dows password before your wo rk will return to the scree n. Setting password protection on wakeup To set the computer to prompt for a p assword when the comp uter exits Sleep or Hibernation , follow these steps: 1. From the Start screen, type power , se lect Setting[...]

  • Página 56

    CAUTION: Removing a u ser-replaceab le battery that is the sole power so urce for the computer can cause loss of information. To prevent loss of inform ation, save your work or shut down the computer through Windows before removing the battery. 1. Turn the computer upsid e down on a flat surface . 2. Slide the battery release latch (1) to rel ease [...]

  • Página 57

    Identifying low battery levels When a batter y that is the sole power sou rce for the compu ter reaches a low or cr itical battery le vel, the following behavior occurs: ● The battery light (sel ect models only) indicates a lo w or critical batte ry level. – or – ● The power meter ico n on the Windows desktop shows a low or critical battery[...]

  • Página 58

    Disposing of a user-r eplaceable battery WARNING! To reduce the risk of fire or bu rns, do not disassemble, crush, or puncture; do n ot short external co ntacts; do not disp ose of in fire or w ater. See the Regulatory, Safety a nd Environmental No tices for p roper battery disposal. To access this guide, from the Star t screen, type support , sele[...]

  • Página 59

    Troubleshooting power problems Test the AC adapter if the com put er e xhibits any of th e following symptoms when i t is connected to AC power: ● The computer does not turn on. ● The display does n ot turn on. ● The power lights are off. To test th e AC adapter: 1. Shut down the computer. 2. Remove the batt ery from the comput er. 3. Connect[...]

  • Página 60

    Shutting down (turning off) the computer CAUTION: Unsaved inf ormation is lost wh en the comput er shuts down. Be sure to save your work before shutting down the comput er. The Shut down command closes all open programs , including the operatin g system, and then turns off the display an d computer. Shut down the co mputer under any o f the followi[...]

  • Página 61

    7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides storage for all of your personal files. Some computers have a built-in op[...]

  • Página 62

    Connecting a USB device CAUTION: To reduce the risk of damage to a USB conn ector, use minimal force to connect the device. ▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your compu ter may look slig htly different from the illustration in this section. A sound indicates that th e device has been detected. NOTE: T[...]

  • Página 63

    To disconnect an unpo wered external device, stop the device, and then discon nect it from the computer. To disc onnect a powere d external device , turn off the device , disconnect it from the computer, and then unplug the AC power cord . Inserting and removing a digital storage card To insert a digita l storage card: CAUTION: To reduce the risk o[...]

  • Página 64

    NOTE: If the card is not ejected, pu ll the card out of the slot. Using optical drives An optical disc drive uses laser light to read or sto re large amounts of information. Some drives can only read information, but others can also write (burn) information onto a blank disc. Use these tips for best p erformance of your op tical drive: ● When the[...]

  • Página 65

    such a BD movie release is inse rted in the drive. Follow the on-screen inst ructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interf erence from the wireless network. To resolve the issue, close an y open applications a nd turn off your wireless feature. Inserting an optical disc Tray-load [...]

  • Página 66

    When the dis c tray opens normally 1. Press the rel ease button (1) on the d rive bezel to rele ase the disc tray, a nd then gently pu ll out the tray (2) un til it stops . 2. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc. Hold the disc by the edg es and avoid touching the flat[...]

  • Página 67

    3. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc. Hold the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tra y is not fu lly accessi ble, tilt the disc carefully as you r emove it. 4. Close the disc tray and pla ce the disc in a protective case. Sharing [...]

  • Página 68

    To share drives on the same network: 1. From the Windows desktop, ri ght-click the Wirele ss icon in the notification area, at the far right of the ta skbar. 2. Select Open N etwork and Sh aring Cente r . 3. Under View your active netw orks , select an active network. 4. Select Change advanced sharing settings to set sharing options fo r privacy, n[...]

  • Página 69

    8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running too ls such as Disk Defragmenter and Disk Clea nup. It also p rovides informati on about updati ng your programs and drive rs, instr[...]

  • Página 70

    ● Do not type on the keyboa rd or move the comput er while an optical drive is writing to a disc. The write process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep an d allow the screen to clea r, or proper ly disconnect the e xternal hard dr ive. Replacing the primary hard dri[...]

  • Página 71

    2. Open the hard drive connec tor (1) , and then disconnect the h ard drive cable (2) from the computer. 3. Lift the hard drive (3) , and then slide it out of the hard drive bay. NOTE: After removing the hard drive from the compu ter, you must remove the h ard drive bracket to access the hard drive itself. Improving performance 61[...]

  • Página 72

    4. Remove the ha rd drive br acket (1) , and then remove the connector (2) from the hard driv e. To install a ha rd drive, reverse this procedure. Replacing the secondary hard drive (select models only) CAUTION: Drives are fragile computer comp onents that must be handle d with care. Do not drop a drive, place item s on it, or expose it to liqui ds[...]

  • Página 73

    Remove the hard drive: 1. Loosen the service door screw (1) , lift the servi ce door (2) , an d then remove it (3) . 2. Open the hard drive connec tor (1) , and then disconnect the h ard drive cable (2) from the computer. Improving performance 63[...]

  • Página 74

    3. Lift the hard drive (3) , and then slide it out of the hard drive bay. NOTE: After removing the hard drive from the compu ter, you must remove the hard drive bracket to access the hard drive itse lf. 4. Remove the ha rd drive br acket (1) , and then remove the connector (2) from the hard driv e. To install a ha rd drive, reverse this procedure. [...]

  • Página 75

    works harder to locate files, th us slowing do wn the computer. D isk Defragment er consolidates (or physically reorganizes) the fragme nted files and fo lder s on the hard drive so tha t the system can run more efficiently. NOTE: It is not necessary to run Disk Defragmente r on solid-state drives. After you start Disk Defrag menter, it works witho[...]

  • Página 76

    NOTE: To use a dual-channel con figuration with a second memory module, be sure that both memory modules are identical. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the compu ter before a dding or repl acing memory modules. Do not remove a memory module while the compu ter is on, in th[...]

  • Página 77

    b. Grasp th e edge of th e memory module (2) , an d then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. NOTE: To protect a memory mod ule after removal, place i t in an electrosta tic-safe containe r.[...]

  • Página 78

    9. Replace the service d oor. 10. Replace the battery. 11. Turn the computer ri ght-side up, and then re connect external power and extern al devices. 12. Turn on the computer. 68 Chapter 8 Maintain ing your computer[...]

  • Página 79

    Updating programs and drivers HP recommends that you up date your prog rams and drivers on a regular basis to the latest versions. Updates can resolve issues an d bring new features an d options to your compu ter. Technology i s always chan ging, and upd ating programs and d r ivers allows yo ur computer to run the la test technology available . Fo[...]

  • Página 80

    Traveling with or shipping your computer If you have to trave l with or ship your com puter, he re are some tips to keep in mind to keep your equipment safe . ● Prepare the comput er for traveling or shipping: ◦ Back up your informa tion to an external d rive. ◦ Remove all discs and all external media cards, such as digital storage cards, fro[...]

  • Página 81

    9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information. Standard se curity solutions provided by the Windows operating syste m, HP applications, the non-Windows Setup Utility (BIOS), and other third- party software can help protect your computer [...]

  • Página 82

    ● Change your passwords at least every three months. ● An ideal password is lon g and has letters, punctu ation, symbols, and numbers. ● Before you send your computer for se rvice, back up your files, delete c onfidential files, and then remove all passwor d settings. For additional informa tion about Windows passwor ds, such as screen-sav er[...]

  • Página 83

    To set, change, or delete an admini strator or power-on pass word in Setup Utility (BIOS): 1. To start Setup Utility (BIO S), turn on or restart the computer, quickly press esc , and then press f10 . 2. Use the arrow keys to select Security , and then fo llow the on-screen instru ctions. Your changes take effe ct when the computer restarts. Using t[...]

  • Página 84

    Using your registered finger print to log on to Windows To log on to Wi ndows using your fingerp rint: 1. After you register your fingerprin ts, restart Windows. 2. Swipe any of you r registered fing erprints to log on to Windows. Using Internet security software When you use your computer to access email, a ne twork, or the Internet, you potential[...]

  • Página 85

    Installing software updates HP, Microsoft Windows, an d third-party software in stalled on your compute r should be regularly updated to correct security prob lems and improve softwa re performance. For mo re information, see Updating progra ms and drivers. Installing critical security updates CAUTION: Microsoft® sends out alerts regarding critic [...]

  • Página 86

    3. Insert the security cable lock into the security cable slot on the compute r (3) , and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. 76 Chapter 9 Securin g your computer and information[...]

  • Página 87

    10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtup sequence of t[...]

  • Página 88

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on batte ry power, docked in an optional[...]

  • Página 89

    Using System Diagnostics System Diag nostics a llows you to run dia gnostic te sts to de termine if the compu ter hardwa re is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: [...]

  • Página 90

    11 Backing up, restoring, and recovering Your computer includes t ools provided by HP and the operating system to help you safeguard your information and re trieve it if you ever need to . These tools wi ll help you return your computer to a proper working state or even back to the original factory state , all with simple steps. This chapter provid[...]

  • Página 91

    See Creating HP Recovery media on pag e 81 . 2. As you add hardware and software programs, cr eate system restore points. A system restore point is a snapshot of certain hard drive contents saved b y Windows System Resto re at a specific time. A system re store point contains information that Windows uses, such as registry settings. Windows cre ate[...]

  • Página 92

    ● The creation process can take u p to an hour or more. Do not interrup t the creation process. ● If necessary, you can exit the progra m before yo u have finished creating all o f the recovery DVDs. HP Reco very Manag er will finis h burnin g the current DVD. The next time you start HP Recovery Manager, you will be prompted to c ontinue, and t[...]

  • Página 93

    ● If you want to recover the computer's o riginal factory p artitioning and content, yo u can choose the System Recovery optio n from the HP Recovery media. For mo re information, see Recovering using HP Recovery Ma nager on pa ge 84 . ● If you have re placed the hard dr ive, you can use th e Factory Reset option of HP Recovery media to re[...]

  • Página 94

    To use the f11 key: 1. Press f11 while the compute r boots. – or – Press and hold f1 1 as you press the po wer button. 2. Select Troubleshoot from the bo ot options menu. 3. Select Reset your PC , and then follow the on-screen instruction s. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-r ight corner of th[...]

  • Página 95

    IMPORTANT: HP Recovery Manager does not au tomatically provide b ackups of your perso nal data. Before beg inning recovery , back up any pers onal data you wis h to retain. Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select model s only) a llows you to perform a minim ized image recov[...]

  • Página 96

    Removing the HP R ecovery partition HP Recovery Manager software a llows you to remove the HP Recov ery partit ion to free up ha rd drive space. IMPORTANT: Remo ving the HP Recovery partition means you can no longer use Win dows Refresh, the Windows Remove e verything and reinstall Windows option, or the HP Recovery Manager option for minimized ima[...]

  • Página 97

    12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standalone [...]

  • Página 98

    Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum alti tude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -5[...]

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    13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob. A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p [...]

  • Página 100

    Index A AC adapter 5 testing 49 action keys decrease screen brightness 40 Help and Suppo rt 4 0 identifying 13 increase screen brightness 40 next track or section 41 play, pause, resume 41 previous track or section 41 radiance backlight keyboard 40 switch screen image 40 volume down 41 volume mute 40 volume up 41 wireless 41 airport security device[...]

  • Página 101

    H hard drive HP 3D DriveGuard 64 identifying 15 light 7 HDMI configuring audio 28 HDMI port connecting 27 identifying 24 HDMI port, identifying 6 headphones, co nnecting 25 Hibernation exiting 44 initiated during cr itical battery level 47 initiating 44 high-definition devi ces, connecting 27, 28 hot keys bass settings 42 description 42 reveal syst[...]

  • Página 102

    R recovery 82, 83 discs 81, 85 HP Recovery Manage r 84 media 85 starting 85 supported discs 81 system 84 USB flash drive 85 using HP Recovery media 82 recovery media creating 81 creating using HP Recovery Manager 82 recovery partition 85 removing 86 recycle computer 82, 83 refresh 83 computer 82 regulatory information regulatory label 16 wireless c[...]

  • Página 103

    wireless network, securing 75 WLAN antennas, identifying 8 WLAN device 16, 18 WLAN label 16 Z zooming touch screen gesture 36 zooming TouchPad ge sture 31 Index 93[...]