Godex EZPi-1300 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Godex EZPi-1300. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Godex EZPi-1300 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Godex EZPi-1300 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Godex EZPi-1300, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Godex EZPi-1300 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Godex EZPi-1300
- nombre de fabricante y año de fabricación del dispositivo Godex EZPi-1300
- condiciones de uso, configuración y mantenimiento del dispositivo Godex EZPi-1300
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Godex EZPi-1300 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Godex EZPi-1300 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Godex en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Godex EZPi-1300, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Godex EZPi-1300, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Godex EZPi-1300. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    User’s Manual EZPi-1000 Series P/N. 920-013011-01 Rev. A, 08.2009[...]

  • Página 2

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comp ly with the limits for a CLASS A digital devic e, pursuant to Part 15 of the FCC Rules. Th ese limits are designed to provide rea sonable protection against harmful interference when the equipm ent is operated in a commercial environment. This equip ment ge[...]

  • Página 3

    Safety Instructions Bitte die Sicherheitshinweise sorgfältig lese n und für später aufheben. 1. Die Geräte nicht der Feuch tigkeit aussetzen. 2. Bevor Sie die Geräte ans Stromnet z ansc hließen, verge wissern Sie Sich, dass die Spannung des Geräts mit der Netzspan nung übereinstimmt. 3. Nehmen Sie das Gerät bei Übersp annungen (Gewitter) [...]

  • Página 4

    Safety Instructions Please read the following instruction s seriously. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Disconnect the equipment from the volta ge of the power source to p revent possible transient over voltage damage. 4. Don’t pour [...]

  • Página 5

    1. BARCODE PRINTER ................................................................... 5 1-1. Printer Accessories ......................................................................................................... 5 1-2. General Specifications ....................................................................................................[...]

  • Página 6

    1. Barcode Printer 1-1. Printer Accessories After unpacking, please check the acce ssorie s that come with the packag e, and store appropriately.  Barcode printer  Power cord  Switching Power  USB Cable  Label  Ribbon  Empty Ribbon Roll  Label Roll Core  Label Stop Plate  Quick Start Guide  CD (includes label editin[...]

  • Página 7

    Code Pages CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737 WINDOWS 1250, 1251, 1252, 1253, 125 4, 1255 Unicode (UTF8, UTF16) Graphics Resident graphic file types are BM P and PCX, other graphi c formats are downloadable from the software Interfaces Serial port: RS-232 (DB-9) USB port (default on) Parallel port: Centron[...]

  • Página 8

    1-3. Communication Interface Parallel Interface Handshake : DSTB conne cts to the printer, BUSY conne cts to the host Interface cable : Parallel cable compatible to IBM PC Pin out : See below PIN NO. FUNCTION TRANSMITTER 1 2-9 10 11 12 13 14 15 16 17 18 19-30 31 32 33 34-35 36 /Strobe Data 0-7 /Acknowledge Busy /Paper empty /Select /Auto-Linefeed N[...]

  • Página 9

    Internal Interface UART1 wafer Ethernet module N.C 1 1 N.C TXD 2 2 RXD RXD 3 3 TXD CTS 4 4 RTS GND 5 5 GND RTS 6 6 CTS E_MD 7 7 E_MD RTS 8 8 CTS E_RST 9 9 E_RST +5V 10 1 0 +5V GND 11 1 1 GND +5V 12 1 2 +5V UART2 wafer Expansion module +5V 1 1 +5V CTS 2 2 RTS TXD 3 3 RXD RTS 4 4 CTS RXD 5 5 TXD GND 6 6 GND EZPi-1000 User’s Manual 8[...]

  • Página 10

    1-4. Printer Parts 1. Cover Open Button 2. Top Cover 3. Label Roll Core 4. Ribbon Rewind Wh eel 5. LCD Module Case 6. Printing Mechanism 7. Front Cover Piece 1. Ribbon Rewind Shaft + Empty Ribbon Roll 2. Locking Tenon (left/right) 3. CF Card Slot Cover 4. Print Head Pressure Adjustment Screw (left/right) EZPi-1000 User’s Manual 9[...]

  • Página 11

    1. Ribbon Supply Shaft 2. Label Guide 3. Platen Roller 4. Print Line Adjustment Gear 5. Label Sensor 1. LCD Control Panel 2. Fan-Fold Label Insert 3. Connection Port for PS2 / Wireless LAN Antenna (O ptional) 4. Power Switch 5. Ethernet Port 6. USB Port 7. Parallel Port 8. Serial Port (RS-232) 9. Power Socket * The communication ports may vary depe[...]

  • Página 12

    2. Printer Installation This printer model has the following pri nt modes: Thermal Transfer (TT) When printing, ribbon must be installed to transfer the print co ntents onto the media. Direct Thermal (DT) When printing, no ribbon is necessary; it only requires direct therm al media. Please check which print mode you will use an d then go into the S[...]

  • Página 13

    4. Feed the ribbon from the Ribbon Supply Shaft under the Print Head. 5. Wrap the ribbon around the Ribbon Shaft and stick the ribbon onto the Empty Ribbon Roll Core. 6. Firmly close the upper print mechanism. EZPi-1000 User’s Manual 12[...]

  • Página 14

    2-2. Label Installation 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2. Insert the Label Roll Core into the label roll. 3. Assemble the Label Stop Plates on both sides of label roll. 4. Place the label roll into the printer. 5. Loosen and lift the upper print mechani sm by pressing the locking tenons. 6. Feed the label th[...]

  • Página 15

    2-3. Label Roll Core Installation Instruction (A) 1” roll core installation (B) 1.5” roll core installation (C) 3” roll core installation EZPi-1000 User’s Manual 14[...]

  • Página 16

    2-4. Card / Hang tags Installation When installing cord tags, the tag hole must align with the sensor arrow (as indicated in figure ), then use the Label Guide to secure the tags. Sensor Detection Position Sensor 2-5. PC Connection 1. Please make sure the printer is powered off. 2. Take the power cable, plug the cable sw itch to the po wer socket, [...]

  • Página 17

    2-6. Driver Installation 1. Insert product CD to your computer’s CD Drive and find the "Windows Drives" folder. 2. Select the icon of driver file and click it to start the installation. 3. Follow the instruction on screen to keep the installation going. Then the Driver Wizard utility should run automatically. 4. Select "Install pri[...]

  • Página 18

    6. Select connection port. 7. Enter the printer name and set printer sharing option. 8. A description page of printer settings will be displayed after all settings are completed. 9. Check if all printer settings are correct and then press Finish to start copying driver files. 10. Wait for file copying finished and complete the installation. 11. Aft[...]

  • Página 19

    3. Control Panel 3-1. Control Panel Introduction Control keys FEED PAUSE CANCEL LED indicators Power (Ready) The Power (Ready) light is to indicate the power on status and the printer is ready to print. Ribbon Ribbon status indication Media Media status indication 3-2. Control Keys Introduction FEED Key After pressing the FEED key, printer will s e[...]

  • Página 20

    With different combinations of FEED PAUSE and CANCEL keys, the printer ca n perform various functions as follows: Item Key Beep LCD Message Description Self test + Power on 3 beeps Self test Press and hold key and turn on the printer until the buzzer beeps 3 times. Dump mode + Power on 3 beeps Æ 1 beep Now in Dump Mode After entering Self test Mod[...]

  • Página 21

    3-3. Setting mode In the Setting Mode, changes can be made acco rdin g to requirement on the printing mode, options, media type, and parallel interface (printer ca n only go into setting when connected to PC by parallel cable, USB cable, or serial ca ble). 1. Power on the printer and make sure it is on “Ready to print” status. 2. Press and hold[...]

  • Página 22

    Below are general descriptions of setting items. Darkness Default: 15 Set the darkness of printing result. The setting value is from 0 to 19 and the default value is 15. Speed Set the speed of printing. Adjust Stop Position Default: 0 Set the stop position of printing. The setting value is from 0 to 10. Printhead Position Default: 0 Set the positio[...]

  • Página 23

    Code Page Default: Code Page 850 Code Pag e850 Code Pag e852 Code Pag e437 Code Pag e860 Code Pag e863 Code Pag e865 Code Pag e857 Code Pag e861 Code Pag e862 Code Pag e855 Code Pag e866 Code Pag e737 Code Pag e851 Code Pag e869 Windows 1252 Windows 1250 Windows 1251 Windows 1253 Windows 1254 Windows 1255 Keyboard Setup Default: US US UK French Ger[...]

  • Página 24

    The diagram of Setting Mode  To enter the Setting mode, please press and hol d the Pause key about 3 to 4 seconds until the buzzer beeps 3 times and LCD sho ws "Setting mode".  Item with the ” * " sign is default setting. EZPi-1000 User’s Manual 23[...]

  • Página 25

    3-4. Self-Test The Self-Test function will help user to check whether the printer i s operating normally. The printer will go back to standby mode after prin ting a Self-Te st page. Below are the Self-Test procedures: 1. Power off the printer, press and hold the FEED key. 2. Power on the printer while still holding the F EED key until the printer b[...]

  • Página 26

    3-5. Dump Mode When the print result doesn’t match the label setting, it’s re commended to go into the Dump Mode to check whether there is a mistake in dat a tran smission between the printer and the P C. For example, when printer receives 8 command s, yet without processing these commands, only printed out the contents of the commands, this wi[...]

  • Página 27

    3-7. Keyboard Mode EZPi-1000 series printer can sup port keyboard with PS2 interface. To connect the PS2 keyboard, please do as follows: 1. Please be sure the printer power is on and is showing no error message. 2. Power off the printer and then plug the PS2 ke yboard con nector into the socket in the back of printer. 3. Power on the printer, the m[...]

  • Página 28

    6. LCD will show the Serial Number Prompt. 7. Key in the start value. (Example:00001) 8. LCD will show the first Variable Prompt. 9. Key in the variable data. (Example: Apple) 10. LCD will show t he second Variable Prompt. 11. Key in the variable data. (Example: 199) 12. LCD shows the Print quantity. 13. Key in the print quantity. (Example: 3) EZPi[...]

  • Página 29

    14. The printer will print out 3 labels that include user-defined variables a nd serial number. EZPi-1000 User’s Manual 28[...]

  • Página 30

    3-8. Error Messages If problems occur that prevent the printer printing normally, the printer will beep as warning, and error messages will be displayed. Quickly blinking Slowly blinking Light is on LED Message Light LCD Message Display Ribbon Media Beep Description Solution Print Head is opened both lights are on 4 beeps twice Thermal Print Head i[...]

  • Página 31

    Memory Full 2 beeps twice Memory is full Delete unnecessary data in the memory or use CF Card. Filename can not be found 2 beeps twice Can’t find the file Use “~X4” command to print out all the files, then check whether the file exist and the names are correct. Filename repeated 2 beeps twice File name is repeated Change the file name and dow[...]

  • Página 32

    4. Accessory 4-1. Stripper Installation 1 Stripper Module 2 Screw (TAP 3*8) x 2pcs 【 Note1 】 Please power off the printer before installing the stripper module. 【 Note2 】 Label liner thickness is recommended to be 0.0 6mm ± 10% with basic weight 65g/ ㎡ ± 6%. 【 Note3 】 The max width for stripper is 110mm 2 1 1. Open the top cover by [...]

  • Página 33

    5. Plug in the stripper connector onto the switchboard socket. (refer to right figure) 【 Note 】 There are 2 sockets on the converting boards (one is f or stripper installation, and another one is for cutter), before plug the connector i nto socket, please check the pin first. 6. Place the left side of the stripper first, and then fit the right [...]

  • Página 34

    10. Follow the direction as shown in figure to feed the liner across the stripper. 11. Close the upper print mechanism and the stripper. 12. Press the FEED key to adjust the position of label and complete the installation. EZPi-1000 User’s Manual 33[...]

  • Página 35

    4-2. Cutter Installation 1 Cutter Modul e 2 Screw (TAP 3*8) x 2pcs 2 1 【 Note1 】 Please power off the printer before installing the cutter module. 【 Note2 】 Do not cut self-adhesive labels! The traces of adhesive will pollute the rotary knife and impair safe operation! The service life of the cutter is 500,000 cuts with 160g/ ㎡ paper weig[...]

  • Página 36

    6. Place the left side of the stripper first, and then fit the right side. 7. Flip the cutter module downward to open the cutter. 8. Hold the cutter module and lock it with screws 9. After the screws are locked, flip to close the cutter module. 10. Feed the label through the Label Guides. 11. Close the mechanism to complete the cutter module instal[...]

  • Página 37

    4-3. WLAN Module Installation 1 Ethernet Cable 1.8M 2 Secure Screw*1 3 Bracket Screw*2 4 Module Bracket 5 WLAN m odule 6 Module Connection Wire 7 WLAN Antenna 8 Nut (for Antenna) 9 Washer (for Antenna) 10 Fixture Plate 11 Antenna Bracket 1. Make sure the power is off and the power cable is unplugged. Place the printer onto a smooth surface and flip[...]

  • Página 38

    6. Unscrew the Ethernet Module Secure Screw. 7. Remove the Ethernet Module and its connection wire. 8. Unscrew the screw of PS2 Port with long-nose pliers 9. Unscrew the Ground Wire Screw and unplug the connection wire of PS2 Port to remove the PS2 Port. 10. Tighten the Ground Wire Screw. 11. Secure the WLAN module onto the bracket. 12. Cut the cab[...]

  • Página 39

    13. Align the WLAN module to the Ethernet port and plug into it. 14. Secure the module onto the back plate. 15. Thread the Module Connection Wire through the other con nection wires on the mainboard as the direction showed in figure. Then arrange the Antenna Connection Wire as the arrow sho wed. 【 Note 】 Please organize all cables and wires wel[...]

  • Página 40

    17. Put the Fixture Plate first then the Washer and tighten the Nut to mount Antenna Connection Wire o n the printer. 【 Note 】 It is suggested to tighten the Nut with long-nose pliers when m ounting the Antenna Connection Wire. 18. Turn the Antenna according to the direction as arrow sho wed to mount it on the Antenna Connection Wire. The angle[...]

  • Página 41

    4-4. CF Card Adapter Installation 1 CF Card Adapter (Front) 2 CF Card Adapter (Back) 【 Note 】 Please power off the printer before installing the CF Card Adapter. 2 1 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2. Take off the label roll core. 3. Open and remove the plastic cover from the inner base. 4. Check the corr[...]

  • Página 42

    4-5. CF Card Instruction EZPi-1000 series printers can read the CF Card after installed the CF Card Adapter. If the built-in memory is insufficient for storing label format s, graphics or fonts, users can us e CF Card as external memory to provide more memory space. When using the CF card, please follow t he instruction as below: 1. Please power of[...]

  • Página 43

    5. Maintenance and Adjustment 5-1. Thermal Print Head Cleaning Unclear printouts may be cau sed by dusty print head, ribbon stain or label liner glue. Therefore when printing, it’s necessary to keep the top cover closed. Also, check and prevent paper/lab el from being stained or dusty to ensure print quality and to prolong the print head life. Pr[...]

  • Página 44

    5-3. Print Line Adjustment To get better printing balance and quality, use print head adjusting gear to adjust the contacting surface between print head and label. 1. When turning print head adjusting gear counter-cl ockwise (as arrow 1 shows), print head would move in the direction where arrow A shows. 2. When turning print head adjusting gear clo[...]

  • Página 45

    5-5. Troubleshooting Problem Recommended Solution Power on the printer, but the LED does not light up ♦ Check the power con nector is plugged correctly LED light turns red (power/status) after printing stops ♦ Check for software setting or program command errors ♦ Replace with suitable label or ribbon ♦ Check if label or ribbon is a ll out [...]