Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0
- nombre de fabricante y año de fabricación del dispositivo Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0
- condiciones de uso, configuración y mantenimiento del dispositivo Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Elo TouchSystems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Elo TouchSystems MonitorMouse FOR WINDOWS NT Version 2.0. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    ® MonitorMouse FOR WINDOWS NT Version 2.0 Manual Version 2.0[...]

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    MonitorMouse ® for W indows NT Version 2.0 User’s Guide Manual Version 2.0 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com A Raychem Company P/N 008013-A DOC # SW000081[...]

  • Página 3

    ii Trademark Acknowledgements IntelliTouch, AccuTouch, and MonitorMouse are registered trademarks, and ELODEV is a trademark of Elo TouchSystems, Inc. All other trademarks are the property of their respective holders. Copyright Copyright © 1997 by Elo TouchSystems, Inc. All rights reserved. Reproduction, adaptation, or translation without prior wr[...]

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    iii CONTENTS Chapter 1 - Introduction ............................................................................. 1 About this Manual .................................................................................................. 1 About MonitorMouse for Windows NT ................................................................... 2 Touchscre[...]

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    iv Appendix B - Programming Options ....................................................... 27 Z-Axis Capabilities ............................................................................................... 27 Launching the Touchscreen Control Panel .......................................................... 29 Calibrating from Within Your Progr[...]

  • Página 6

    1  Introduction • About this Manual 1 • About MonitorMouse for Windows NT 2 • Product Registration 3 • Contacting Elo 3 A BOUT THIS M ANUAL This manual provides all of the information you need to install and use MonitorMouse  for Windows NT, Elo TouchSystems’ touchscreen driver designed for Windows NT. This manual is organized as fo[...]

  • Página 7

    2 Chapter 1 - Introduction See the README.TXT file on the accompanying disk. It contains any additions or changes made after this manual was printed. For details on available product configurations, touchscreen theory of operation, and general troubleshooting, see the IntelliTouch Ultra Product Manual or the AccuTouch Product Manual as appropriate.[...]

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    Product Registration 3 MonitorMouse for Windows NT also works with most DOS applications run in a window on the Windows NT desktop. Video Compatibility The video function of the display and the Elo touchscreen installed on the display are entirely separate systems. Therefore, the touchscreen is compatible with all video cards and modes. Problems wi[...]

  • Página 9

    4 Chapter 1 - Introduction Product announcements, press releases, application notes, software drivers and utilities are available on the web site, CompuServe and the Elo BBS. Your comments and suggestions are welcome. Web: www.elotouch.com BBS: (423) 482-9840 (Downloads only, up to 14.4K baud, multiple protocols) CompuServe: GO ELOTOUCH Select Elo [...]

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    5  Installing MonitorMouse for Windows NT • Before You Begin 5 • Configuring the Controller 6 • Installing the Software 6 • MonitorMouse for Windows NT Files 9 • Modifications to Windows NT Configuration 11 B EFORE Y OU B EGIN First, be sure Windows NT is installed and operating properly with your mouse. You should make a backup copy o[...]

  • Página 11

    6 Chapter 2 - Installing MonitorMouse for Windows NT C ONFIGURING THE C ONTROLLER Elo typically ships touchscreen controllers preconfigured for use with Elo software, including MonitorMouse for Windows NT. Install the Elo touchscreen hardware as described in the AccuTouch Product Manual or IntelliTouch Ultra Product Manual . I NST ALLING THE S OFTW[...]

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    Installing the Software 7 5. Follow the directions on the screen. 6. MonitorMouse for Windows NT provides two Installation options. Most users should select Typical (the default) and click Next to continue. Custom allows you to install the sample touchscreen programming files. 7. The Touchscreen Setup dialog box will appear. Specify the type of tou[...]

  • Página 13

    8 Chapter 2 - Installing MonitorMouse for Windows NT 10. Click the Start button, then click Settings, then click Control Panel. 11. Double-click Elo Touchscreen to run the Touchscreen Control Panel.[...]

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    MonitorMouse for Windows NT Files 9 12. Click the Calibrate button and touch each of the three targets as they appear on the screen. Touch Yes when the cursor lines up correctly with your finger. Touch OK to close the Touchscreen Control Panel. M ONIT OR M OUSE FOR W INDOWS NT F ILES The following files are on the MonitorMouse for Windows NT disk: [...]

  • Página 15

    10 Chapter 2 - Installing MonitorMouse for Windows NT The following files are installed by the MonitorMouse for Windows NT Setup program when using the Typical installation option: README.TXT Copied to ELO directory. MONMOUSE.SYS Touchscreen driver designed for Windows NT. Copied to WINNTSYSTEM32DRIVERS directory. MONMOUSE.CPL Touchscreen Contr[...]

  • Página 16

    Modifications to Windows NT Configuration 11 M ODIFICA TIONS T O W INDOWS NT C ONFIGURA TION The MonitorMouse for Windows NT Setup program makes the following modifications to Windows NT: 1. Copies driver files to your hard disk and updates previous installations of Elo driver software. 2. Adds the following Registry keys. The default values of the[...]

  • Página 17

    12 Chapter 2 - Installing MonitorMouse for Windows NT[...]

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    13  Using MonitorMouse for Windows NT • Touchscreen Control Panel 13 • Tips on Using the Touchscreen in Windows NT 17 • Running DOS Programs from NT 19 • Tips on Using the Touchscreen in Windows NT 19 T OUCHSCREEN C ONTROL P ANEL The MonitorMouse for Windows NT Touchscreen Control Panel allows you to customize the way the touchscreen wor[...]

  • Página 19

    14 Chapter 3 - Using MonitorMouse for Windows NT Running the Touchscreen Control Panel 1. Touch the Start button, then touch Settings, then touch Control Panel. 2. Double-touch Elo Touchscreen to run the Touchscreen Control Panel. Calibration Select Calibrate to initiate the calibration sequence. Follow the on-screen instructions. You will be given[...]

  • Página 20

    Touchscreen Control Panel 15 Once calibrated, MonitorMouse for Windows NT will be ready to run automatically each time the system is restarted. Recalibration should only be necessary after moving or resizing the video image, or after changing either the touchscreen, controller, or monitor. Mouse Button Emulation Mode Four mouse button emulation mod[...]

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    16 Chapter 3 - Using MonitorMouse for Windows NT application that does not use double-clicking, you may use one of the other modes. The double-click speed for the mouse and touchscreen can be adjusted with the mouse Control Panel. It may be helpful to adjust this threshold toward the slower end of the scale. The mouse parameters DoubleClickHeight a[...]

  • Página 22

    Tips on Using the Touchscreen in Windows NT 17 T IPS ON U SING THE T OUCHSCREEN IN W INDOWS NT The following are suggestions for using the touchscreen with Windows NT. The Drag, double-click mouse button emulation mode is assumed. Removing the Mouse Pointer A mouse pointer is not required in most touchscreen applications and may actually be a distr[...]

  • Página 23

    18 Chapter 3 - Using MonitorMouse for Windows NT Scrolling Scrolling lists can be performed by touching the scroll bars, as you would with the mouse. Some lists can be scrolled more easily by touching the data area, sliding your finger to an edge, then continuing to slide outside the area. This technique works in drop-down lists, for example. In fa[...]

  • Página 24

    Running DOS Programs from NT 19 R UNNING DOS P ROGRAMS FROM NT DOS mouse-driven programs run from Windows NT may also use the touchscreen when run in a window. Limited support for Full-screen DOS mode is provided. The video mode in Windows NT and the video mode in the DOS application must be the same in order for the cursor to correctly track your [...]

  • Página 25

    20 Chapter 3 - Using MonitorMouse for Windows NT 7. The application must be intuitive. Guide the user. Limit choices. Test the application on focus groups. If anyone pauses for even a moment, think how to improve the application so it is totally obvious. 8. Consider using a sound card with digitized speech to prompt the user through the application[...]

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    21 $SSHQGL[$ Troubleshooting • General Information 21 • Diagnostic Utilities 23 G ENERAL I NFORMA TION Should you experience operational difficulties with the touchscreen system either during or after installation, this appendix should help you determine the source of the problem. The first step in troubleshooting a touchscreen system is to [...]

  • Página 27

    22 Appendix A - Troubleshooting Display Problems If you are experiencing a display problem (such as no video, horizontal and vertical synchronization, raster non-linearities, etc.), realize that the video function of the display and the Elo touchscreen installed on the display are entirely separate systems. Therefore, problems with the display shou[...]

  • Página 28

    Diagnostic Utilities 23 directory by the Setup program. See COMDUMP and BUSSTAT later in this appendix. The cursor moves but does not line up with my finger. You need to run the calibration routine in the Control Panel. • Open the Elo Touchscreen Control Panel and select the Calibrate button. Errors appear in the Event Log but the touchscreen sti[...]

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    24 Appendix A - Troubleshooting It is possible that non-linearity or other problems may exist even if data is being reported to the computer. From the coordinate display, you can determine which corner is the origin and watch both X and Y increase steadily as you slide your finger to the diagonally opposite corner. Check the other two corners to ma[...]

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    Diagnostic Utilities 25 For instructions on how to format the command line and display the version number of COMDUMP, just type: COMDUMP [Enter] Once in COMDUMP, the raw (untranslated) data received from the controller is displayed. Normally, data is displayed at a constant rate only when the touchscreen is touched. The baud rate can be changed by [...]

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    26 Appendix A - Troubleshooting[...]

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    27 $SSHQGL[% Programming Options • Z-Axis Capabilities 27 • Launching the Touchscreen Control Panel 29 • Calibrating from Within Your Program 29 Z-A XIS C AP ABILITIES Windows NT programmers can take advantage of IntelliTouch Z-axis capabilities. For a demo of Z-Axis run ZAXIS.EXE from the ELO directory. This program is installed by using[...]

  • Página 33

    28 Appendix B - Programming Options The following example code demonstrates how to obtain Z data. For a complete example, see the included source code for ZAXIS.EXE. #include "mmioctl.h" HANDLE hndFile; // Win32 handle of "MMDev" device LONG IoctlCode; // Function to perform ULONG DataLength; // Output buffer data length DWORD R[...]

  • Página 34

    Launching the Touchscreen Control Panel 29 IoctlResult = DeviceIoControl( hndFile, // Handle to device IoctlCode, // IO Control code NULL, // We don't need input data 0, // No input buffer required, 0 bytes &IOBuffer, // Buffer from driver. // This buffer will contain Z data DataLength, // Length of buffer in bytes. &ReturnedLength, //[...]

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    30 Appendix B - Programming Options[...]