Draytek VigorIPPBX 2820 manual

[...]

[...]

Vigor IPPBX 2820 Series User’s Guide Version: 2.6 Based on Firmware Version: V3.5.5 Date: 21/03/2011[...]

VigorIPPBX 2820 Series User’s Guide ii Copyright Information Copyright Declarations Copyright 2011 All rights reserved. This pub lication contains information that is protected by copyright. No part may be reproduced, transmitted, transcribed, stor ed in a retrieval system, or translated into any language withou t written permission from the copy[...]

VigorIPPBX 2820 Series User’s Guide iii European Community Declarations Manufacturer: DrayTek Corp. Address: No. 26, Fu Shing Road, HuKou Townsh ip, HsinChu Industrial Park, Hsin-Chu County, Taiwan 303 Product: Vigor IPPBX 2820 DrayTek Corp. declares that VigorI PPBX 2820 of routers are in compliance with the following essential requirements and [...]

VigorIPPBX 2820 Series User’s Guide iv T T a a b b l l e e o o f f C C o o n n t t e e n n t t s s Chapter 1: Pref ace ............................................................................................................. 1 1.1 Web Conf iguration Bu ttons Explanation .........................................................................[...]

VigorIPPBX 2820 Series User’s Guide v 4.1 Create a LAN-to-LAN Connection Betw een Remote Office and Headquarter ..................... 49 4.2 Create a Remote Dial-in User Connecti on Between the T elework er and Headquarter ........ 57 4.3 QoS Setti ng Exam ple .......................................................................................[...]

VigorIPPBX 2820 Series User’s Guide vi 5.4 Fire wall ................................................................................................................... ............. 185 5.4.1 Basics for Fire wall...................................................................................................... ... 185 5.4.2 Genera l Setup ...[...]

VigorIPPBX 2820 Series User’s Guide vii 5.12.5 PBX Status .............................................................................................................. ... 317 5.13 Wirele ss LAN .............................................................................................................. ...... 318 5.13.1 Basic Concepts ........[...]

[...]

VigorIPPBX 2820 Series User’s Guide 1 C C h h a a p p t t e e r r 1 1 : : P P r r e e f f a a c c e e VigorIPPBX 2820, an ADSL router with IPPBX feature, provides policy-based load-balance, fail-over and BOD (Bandwidth on Demand), also it integrates IP layer QoS, NAT session/bandwidth management to help users control works well with large bandwid[...]

VigorIPPBX 2820 Series User’s Guide 2 1 1 . . 2 2 L L E E D D I I n n d d i i c c a a t t o o r r s s a a n n d d C C o o n n n n e e c c t t o o r r s s Before you use the Vigor router, please ge t acquainted with the LED indicators and connectors first. The displays of LED indicators and connectors for the routers are different slightly. The fo[...]

VigorIPPBX 2820 Series User’s Guide 3 1 1 . . 2 2 . . 1 1 F F o o r r V V i i g g o o r r I I P P P P B B X X 2 2 8 8 2 2 0 0 LED Status Explanation Blinking The router is powere d on and running no rmally. ACT (Activity) Off The router is powe red off. On A USB device is connected and active. USB Blinking The data is transmitting. CSM On The pro[...]

VigorIPPBX 2820 Series User’s Guide 4 On The port is connected. Off The port is disconnected. Left LED (Green) Blinking The data is transmitting. On The port is connected with 100Mbps. LAN 2/3/4 Right LED (Green) Off The po rt is connected with 10Mbps. On The port is connected. Off The port is disconnected. Left LED (Green) Blinking The data is t[...]

VigorIPPBX 2820 Series User’s Guide 5 1 1 . . 2 2 . . 2 2 F F o o r r V V i i g g o o r r I I P P P P B B X X 2 2 8 8 2 2 0 0 n n LED Status Explanation Blinking The router is powere d on and running no rmally. ACT (Activity) Off The router is powe red off. On A USB device is connected and active. USB Blinking The data is transmitting. CSM On The[...]

VigorIPPBX 2820 Series User’s Guide 6 Off It will be off if there is nothing connected. On The port is connected. Off The port is disconnected. Left LED (Green) Blinking The data is transmitting. On The port is conn ected with 1000Mbps. LAN 1(Giga) Right LED (Green) Off The po rt is connected with 10/100Mbps. On The port is connected. Off The por[...]

VigorIPPBX 2820 Series User’s Guide 7 1 1 . . 3 3 H H a a r r d d w w a a r r e e I I n n s s t t a a l l l l a a t t i i o o n n Before starting to configure the router, you have to connect your devices correctly. 1. Connect the ADSL interface to the external ADSL splitter with an ADSL line cable. Also, connect Line interface to an external ADSL[...]

VigorIPPBX 2820 Series User’s Guide 8 Caution : Each of the Phone ports can be connected to an analog phone onl y. Do not connect the phone ports to the telephone wall jack. Such connection might damage your router. 1 1 . . 4 4 I I S S D D N N P P h h o o n n e e A A d d a a p p t t e e r r I I n n s s t t a a l l l l a a t t i i o o n n ISDN1/2 [...]

VigorIPPBX 2820 Series User’s Guide 9 Note : ISDN Phone MUST be connected to ISDN port via an ISDN Phone Adapter. Do not connect the ISDN phone(s) to the ISDN port of the router directly for it cannot be used normally. 1 1 . . 5 5 P P r r i i n n t t e e r r I I n n s s t t a a l l l l a a t t i i o o n n You can install a printer onto the router[...]

VigorIPPBX 2820 Series User’s Guide 10 3. Open File>>Add a New Computer . A welcome dialog will appear. Please click Next . 4. Click Local printer attached to this computer and click Next. 5. In this dialog, choose Create a new port Type of port and use the drop down list to select Standard TCP/IP Port . Click Next .[...]

VigorIPPBX 2820 Series User’s Guide 11 6. In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field of Printer Name or IP Address and type IP_192.168.1.1 as the port nam e. Then, click Next . 7. Click Standard and choose Generic Network Card . 8. Then, in the following dialog, click Finish .[...]

VigorIPPBX 2820 Series User’s Guide 12 9. Now, your system will ask you to choose right name of the printer that you installed onto the router. Such step can make correct driver loaded onto your PC. When you finish the selection, click Next . 10. For the final stage, you need to go back to Control Panel >> Printers and edit the property of [...]

VigorIPPBX 2820 Series User’s Guide 13 Note 1: Some printers with the fax/scanning or other additional fu nctions are not supported. If you do not know whether your printer is supported or not, please visit www.draytek.com to find out the printer list. Open Support >>FAQ ; find out the link of Printer Server and click it; then click the Wha[...]

VigorIPPBX 2820 Series User’s Guide 14 This page is left blank.[...]

VigorIPPBX 2820 Series User’s Guide 15 C C h h a a p p t t e e r r 2 2 : : C C o o n n f f i i g g u u r r i i n n g g B B a a s s i i c c S S e e t t t t i i n n g g s s For use the router properly, it is necessary for you to change the password of web configuration for security and adjust primary basic settings. This chapter explains how to set[...]

VigorIPPBX 2820 Series User’s Guide 16 3. Now, the Main Screen will pop up. Note: The home page will change slightly in accordance with the router you have. 4. Go to System Maintenance page and choose Administrator Password . 5. Enter the login password (the defa ult is blank) on the field of Old Password . Type New Password . Then click OK to co[...]

VigorIPPBX 2820 Series User’s Guide 17 2 2 . . 2 2 Q Q u u i i c c k k S S t t a a r r t t W W i i z z a a r r d d If your router can be under an environment with high speed NAT, the configuration provide here can help you to deploy and use the router quickl y. The first screen of Quick Start Wizard is entering login password. After ty ping the p[...]

VigorIPPBX 2820 Series User’s Guide 18 On the next page as shown below, please select the appropriate Internet access type according to the information from your ISP. Fo r example, you should select PPPoE mode if the ISP provides you PPPoE interface. Then click Next for next step. In the Quick Start Wizard , you can configure the router to access[...]

VigorIPPBX 2820 Series User’s Guide 19 If your ISP provides you the PPPoE connection, please select PPPoE for this router. The following page will be shown: User Name Assign a specific valid user name provided by the ISP. Password Assign a valid password provided by the ISP. Confirm Password Retype the password. Click Next for viewing summary of [...]

VigorIPPBX 2820 Series User’s Guide 20 2 2 . . 2 2 . . 2 2 1 1 4 4 8 8 3 3 B B r r i i d d g g e e d d I I P P Click 1483 Bridged IP as the protocol. Type in all the information that your ISP provides for this protocol. Click Next for viewing summary of such connection. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, the[...]

VigorIPPBX 2820 Series User’s Guide 21 2 2 . . 2 2 . . 3 3 1 1 4 4 8 8 3 3 R R o o u u t t e e d d I I P P Click 1483 Routed IP as the protocol. Type in all the information that your ISP provides for this protocol. After finishing the settings in this page, click Next to see the following page. Click Finish. A page of Quick Start Wizard Setup OK![...]

VigorIPPBX 2820 Series User’s Guide 22 2 2 . . 3 3 I I P P P P B B X X W W i i z z a a r r d d IPPBX Wizard can guide the user to configure th e required settings for this router within several steps. All the settings, also, can be configured by using IP PBX menu. However, the wizard is the most convenient and easy method for users. 2 2 . . 3 3 .[...]

VigorIPPBX 2820 Series User’s Guide 23 Extension Group Number Type the number of extension for such group. Start Number of the extension Group Type the start extension number for such group. Number of extension in this group Type the total number of the extension for such group. Extension Password in this group Type the password for this extensio[...]

VigorIPPBX 2820 Series User’s Guide 24 2 2 . . 3 3 . . 2 2 S S I I P P T T r r u u n n k k S S e e t t u u p p This page allows you to set profiles for six SIP outside lines at one time. Profile Name Type a name for this profile for identifying. Domain/Realm Set the domain name or IP address of the SIP Registrar server. Proxy Set domain name or I[...]

VigorIPPBX 2820 Series User’s Guide 25 You can set 6 profiles for using in different conditions. Then click Next to access into next web page. 2 2 . . 3 3 . . 3 3 O O f f f f i i c c e e H H o o u u r r s s S S e e t t u u p p This page allows you to set office hours including starting point, ending point on duty day(s). When do you start working[...]

VigorIPPBX 2820 Series User’s Guide 26 When you finish the settings, click Finish to save the settings and exit the wizard.[...]

VigorIPPBX 2820 Series User’s Guide 27 2 2 . . 4 4 S S e e r r v v i i c c e e A A c c t t i i v v a a t t i i o o n n W W i i z z a a r r d d Service Activation Wizard can guide you to set WCF (Web Content Feature) feature with a quick way. Note: There are three ways to activate WCF on vigor router, using Service Activation Wizard , by means of [...]

VigorIPPBX 2820 Series User’s Guide 28 3. In the following page, please check the box of “I have read and accept the above Agreement” and click Next . 4. Setting confirmation page will be displayed as follows, please click Next . 5. Wait for a moment till the following page appears. When such page appears, you can enable or disable these serv[...]

VigorIPPBX 2820 Series User’s Guide 29 6. Now, the web page will display the service th at you have activated according to your selection(s). The valid time for the free trial of these services is one month. Later, if you need to extend the licen se valid time, you can also use the Service Activation Wizard again to reach your goal by clicking th[...]

VigorIPPBX 2820 Series User’s Guide 30 2 2 . . 5 5 O O n n l l i i n n e e S S t t a a t t u u s s The online status shows the system status, W AN status, ADSL Information and other status related to this router within one page. If you select PPPoE/PPPoA as the protocol, you will find out a link of Dial PPPoE or Drop PPPoE in the Online Status we[...]

VigorIPPBX 2820 Series User’s Guide 31 Online status for Static IP (for WAN1) Online status for DHCP (WAN1)[...]

VigorIPPBX 2820 Series User’s Guide 32 Online status for ISDN enabled Detailed explanation is shown below: Primary DNS Displays the IP address of the primary DNS. Secondary DNS Displays the IP address of the secondary DNS. LAN Status IP Address Displays the IP address of the LAN interface. TX Packets Displays the total transmitted packets at the [...]

VigorIPPBX 2820 Series User’s Guide 33 RX Pkts Displays the total number of received packets at the ISDN interface. RX Rate Displays the speed of received octets at the ISDN interface. Up Time Displays the total uptime of the interface. AOC Displays the charge information of the interface. Note: The words in green mean that the WAN connection of [...]

VigorIPPBX 2820 Series User’s Guide 34 This page is left blank.[...]

VigorIPPBX 2820 Series User’s Guide 35 C C h h a a p p t t e e r r 3 3 : : A A p p p p l l i i c c a a t t i i o o n n s s This chapter shows several scenarios for your reference to configure IP PBX for different purposes. 3 3 . . 1 1 T T h h e e R R e e g g i i s s t t r r a a t t i i o o n n o o f f 5 5 0 0 I I P P - - b b a a s s e e d d T T e[...]

VigorIPPBX 2820 Series User’s Guide 36 3 3 . . 2 2 T T h h e e I I P P R R e e g g i i s s t t r r a a t t i i o o n n f f r r o o m m R R e e m m o o t t e e S S i i t t e e ( ( t t h h r r o o u u g g h h W W A A N N C C o o n n n n e e c c t t i i o o n n ) ) z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-bas[...]

VigorIPPBX 2820 Series User’s Guide 37 3 3 . . 3 3 T T h h e e I I n n t t e e g g r r a a t t i i o o n n I I P P R R e e g g i i s s t t r r a a t t i i o o n n w w i i t t h h S S I I P P S S e e r r v v e e r r z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN ports and set[...]

VigorIPPBX 2820 Series User’s Guide 38 3 3 . . 4 4 T T h h e e I I n n t t e e g g r r a a t t i i o o n n V V o o I I P P C C o o m m m m u u n n i i c c a a t t i i o o n n s s v v i i a a S S I I P P S S e e r r v v e e r r z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN p[...]

VigorIPPBX 2820 Series User’s Guide 39 3 3 . . 5 5 T T h h e e I I n n t t e e g g r r a a t t i i o o n n w w i i t t h h P P S S T T N N t t e e l l e e p p h h o o n n y y z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103. z The[...]

VigorIPPBX 2820 Series User’s Guide 40 3 3 . . 6 6 T T h h e e A A d d d d e e d d I I S S D D N N T T e e l l e e p p h h o o n n y y z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103. z The IP-based telephones (101, 102, and 103)[...]

VigorIPPBX 2820 Series User’s Guide 41 3 3 . . 7 7 T T h h e e I I n n t t e e g g r r a a t t e e d d I I S S D D N N l l i i n n e e z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103. z The IP-based telephones (101, 102, and 103)[...]

VigorIPPBX 2820 Series User’s Guide 42 3 3 . . 8 8 T T h h e e 4 4 B B C C h h a a n n n n e e l l s s o o f f T T w w o o I I S S D D N N L L i i n n e e s s z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103. z The IP-based teleph[...]

VigorIPPBX 2820 Series User’s Guide 43 3 3 . . 9 9 T T h h e e I I n n t t e e g g r r a a t t i i o o n n o o f f I I S S D D N N P P B B X X w w i i t t h h O O n n e e I I S S D D N N L L i i n n e e z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN ports and set with ext. n[...]

VigorIPPBX 2820 Series User’s Guide 44 3 3 . . 1 1 0 0 T T h h e e I I n n t t e e g g r r a a t t i i o o n n o o f f I I S S D D N N P P B B X X w w i i t t h h O O n n e e I I S S D D N N L L i i n n e e - - 2 2 z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN ports and set[...]

VigorIPPBX 2820 Series User’s Guide 45 3 3 . . 1 1 1 1 T T h h e e D D e e p p l l o o y y m m e e n n t t o o f f I I S S D D N N P P B B X X a a n n d d P P S S T T N N N N e e t t w w o o r r k k z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN ports and set with ext. no. 1[...]

VigorIPPBX 2820 Series User’s Guide 46 3 3 . . 1 1 2 2 T T h h e e I I n n t t e e g g r r a a t t i i o o n n o o f f I I S S D D N N T T e e l l e e p p h h o o n n y y a a n n d d P P S S T T N N N N e e t t w w o o r r k k z The establishment through DSL Internet. z Flexible second WAN for back-up. z IP-based telephones are connected to LAN p[...]

VigorIPPBX 2820 Series User’s Guide 47 3 3 . . 1 1 3 3 T T h h e e I I n n t t e e g g r r a a t t i i o o n n o o f f I I S S D D N N T T e e l l e e p p h h o o n n y y , , P P S S T T N N N N e e t t w w o o r r k k a a n n d d V V o o I I P P C C o o n n n n e e c c t t i i o o n n z The establishment through DSL Internet. z Flexible second W[...]

VigorIPPBX 2820 Series User’s Guide 48 This page is left blank.[...]

VigorIPPBX 2820 Series User’s Guide 49 C C h h a a p p t t e e r r 4 4 : : T T u u t t o o r r i i a a l l 4 4 . . 1 1 C C r r e e a a t t e e a a L L A A N N - - t t o o - - L L A A N N C C o o n n n n e e c c t t i i o o n n B B e e t t w w e e e e n n R R e e m m o o t t e e O O f f f f i i c c e e a a n n d d H H e e a a d d q q u u a a r r t[...]

VigorIPPBX 2820 Series User’s Guide 50 For using IPSec -based service, such as IPSec or L2 TP with IPSec Policy, you have to set general settings in IPSec General Setup , such as the pre-shared key that both parties have known. 3. Go to LAN-to-LAN . Click on one index number to edit a profile. 4. Set Common Settings as shown below. You should ena[...]

VigorIPPBX 2820 Series User’s Guide 51 5. Set Dial-Out Settings as shown below to dial to connect to Router B aggressively with the selected Dial-Out method. If an IPSec-based service is selected, y ou should further specify the remote peer IP Address, IKE Authentication Method and IPSec Security Method for this Dial-Out connection. If a PPP-base[...]

VigorIPPBX 2820 Series User’s Guide 52 6. Set Dial-In settings to as shown below to allow Router B dial-in to build VPN connection. If an IPSec-based service i s selected, you may further specify the remote peer IP Address, IKE Authentication Method and I PSec Security Method for this Dial-In connection. Otherwise, it will apply the settings defi[...]

VigorIPPBX 2820 Series User’s Guide 53 7. At last, set the remote network IP/subnet in TCP/IP Network Settings so that Router A can direct the packets destined to the remote network to Router B via the VPN connection. Settings in Router B in the remote office: 1. Go to VPN and Remote Access and select Remote Access Cont rol to enable the necessar[...]

VigorIPPBX 2820 Series User’s Guide 54 4. Set Common Settings as shown below. You should enable both of VPN connections because any one of the parties may start the VPN connection. 5. Set Dial-Out Settings as shown below to dial to connect to Router B aggressively with the selected Dial-Out method. If an IPSec-based service is selected, y ou shou[...]

VigorIPPBX 2820 Series User’s Guide 55 If a PPP-based service is selected, you should further specify the remote peer IP Address, Username, Password, PPP Authen tication and VJ Compression for this Dial-Out connection. 6. Set Dial-In settings to as shown below to allow Router A dial-in to build VPN connection. If an IPSec-based service is selecte[...]

VigorIPPBX 2820 Series User’s Guide 56 If a PPP-based service is selected, you should further specify the remote peer IP Address, Username, Password, and VJ Co m pression for this Dial-In connection. 7. At last, set the remote network IP/subnet in TCP/IP Network Settings so that Router B can direct the packets des tined to the remote network to R[...]

VigorIPPBX 2820 Series User’s Guide 57 4 4 . . 2 2 C C r r e e a a t t e e a a R R e e m m o o t t e e D D i i a a l l - - i i n n U U s s e e r r C C o o n n n n e e c c t t i i o o n n B B e e t t w w e e e e n n t t h h e e T T e e l l e e w w o o r r k k e e r r a a n n d d H H e e a a d d q q u u a a r r t t e e r r The other common case is [...]

VigorIPPBX 2820 Series User’s Guide 58 3. Go to Remote Dial-In User . Click on one index number to edit a profile. 4. Set Dial-In settings to as shown below to allow the remote user dial-in to build VPN connection. If an IPSec-based service is sele cted, you may further specify the remote peer IP Address, IKE Authentication Method and I PSec Secu[...]

VigorIPPBX 2820 Series User’s Guide 59 If a PPP-based service is selected, you should further specify the remote peer IP Address, Username, Password, and VJ Co m pression for this Dial-In connection. Settings in the remote host: 1. For Win98/ME, you may use "Dial-up Networking" to create the PPTP tunnel to Vigor router. For Win2000/XP, [...]

VigorIPPBX 2820 Series User’s Guide 60 3. In Step 2. Connect to VPN Server , click Insert button to add a new entry. If an IPSec-based service is selected as shown below, You may further specify the method you use to get IP, the security method, and authentication method. If the Pre-Shared Key is selected, it should be consistent with the one set[...]

VigorIPPBX 2820 Series User’s Guide 61 4. Click Connect button to build connection. When the connection is successful, you will find a green light on the right down corner. 4 4 . . 3 3 Q Q o o S S S S e e t t t t i i n n g g E E x x a a m m p p l l e e Assume a teleworker someti mes works at hom e and takes care of children. When working time, he[...]

VigorIPPBX 2820 Series User’s Guide 62 3. Return to previous page. Enter th e Name of Index Class 1 by clicking Edit link. T ype the name E-mail for Class 1. 4. For this index, the user will set reserved bandwidth (e.g., 25%) for E-mail using protocol POP3 and SMTP .[...]

VigorIPPBX 2820 Series User’s Guide 63 5. Return to previous page. Enter th e Name of Index Class 2 by clicking Edit link. In this index, the user will set reserved bandwidth for HTTPS . And click OK . 6. Click Setup link for W AN1. 7. Check Enable UDP Bandwidth Control on the bottom to prevent enorm ous UDP traffic of V oIP influent othe r appli[...]

VigorIPPBX 2820 Series User’s Guide 64 8. If the worker has connected to the headquarter using host to host VPN tunnel, he may set up an index for it. Enter the Class Name of Index 3. In this index, he will set reserved bandwidth for 1 VPN tunnel. 9. Click Edit to open the following window . Check the ACT box, first.[...]

VigorIPPBX 2820 Series User’s Guide 65 10. Then click Edit of Local Address to set a worker ’ s subnet address. Click Edit of Remote Address to set headquarter ’ s IP address. Leave other fields and click OK . 4 4 . . 4 4 L L A A N N – – C C r r e e a a t t e e d d b b y y U U s s i i n n g g N N A A T T An example of default setting and [...]

VigorIPPBX 2820 Series User’s Guide 66 T o use another DHCP server in the network rather than the built-in one of V igor Router , you have to change the settings as show below . Y ou can just set the settings wrapped inside the red rectangles to fit the request of NA T usage.[...]

VigorIPPBX 2820 Series User’s Guide 67 4 4 . . 5 5 U U p p g g r r a a d d e e F F i i r r m m w w a a r r e e f f o o r r Y Y o o u u r r R R o o u u t t e e r r Before upgrading your router firmware, you need to i nstall the Router Tools. The file RTSxxx.exe will be asked to copy onto your computer. Remember the place of storing the execution f[...]

VigorIPPBX 2820 Series User’s Guide 68 5. Double click on the icon of router tool. The setup wizard will appear. 6. Follow the onscreen instructions to install the tool. Finally, click Finish to end the installation. 7. From the Start menu, open Programs and choose Router Tools XXX >> Firmware Upgrade Utility . 8. Type in your router IP, us[...]

VigorIPPBX 2820 Series User’s Guide 69 11. Now the firmware update is finished.[...]

VigorIPPBX 2820 Series User’s Guide 70 4 4 . . 6 6 R R e e q q u u e e s s t t a a c c e e r r t t i i f f i i c c a a t t e e f f r r o o m m a a C C A A s s e e r r v v e e r r o o n n W W i i n n d d o o w w s s C C A A S S e e r r v v e e r r 1. Go to Certificate Management and choose Local Certificate .[...]

VigorIPPBX 2820 Series User’s Guide 71 2. You can click GENERATE button to start to edit a certificate request. Enter the information in the certificate request. 3. Copy and save the X509 Local Certificate Requet as a text file and save it for later use. 4. Connect to CA server via web browser. Follo w the instruction to subm it the request. Belo[...]

VigorIPPBX 2820 Series User’s Guide 72 Select Advanced request . Select Submit a certificate request a base64 encoded PKCS #10 file or a renewal request using a base64 encoded PKCS #7 file Import the X509 Local Certificate Requet text file. Select Router (Offline request) or IPSec (Offline request) below. Then you have done the request and the se[...]

VigorIPPBX 2820 Series User’s Guide 73 5. Back to Vigor router, go to Local Certificate . Click IMPORT button and browse the file to import the certificate (.cer file) into Vigor router. When finished, click refresh and you will find the below window show ing “------BEGINE CERTIFICATE------.....” 6. You may review the detail informati on of t[...]

VigorIPPBX 2820 Series User’s Guide 74 4 4 . . 7 7 R R e e q q u u e e s s t t a a C C A A C C e e r r t t i i f f i i c c a a t t e e a a n n d d S S e e t t a a s s T T r r u u s s t t e e d d o o n n W W i i n n d d o o w w s s C C A A S S e e r r v v e e r r 1. Use web browser connecting to the CA server that you would like to retrieve its CA[...]

VigorIPPBX 2820 Series User’s Guide 75 2. In Choose file to download , click CA Certificate Current and Base 64 encoded, and Download CA certificate to save the .cer. file. 3. Back to Vigor router, go to Trusted CA Certificate . Click IMPORT button and browse the file to import the certificate (.cer file) into Vigor router. When finished, click r[...]

VigorIPPBX 2820 Series User’s Guide 76 4 4 . . 8 8 H H o o w w t t o o a a c c h h i i e e v v e e D D I I D D ( ( D D i i r r e e c c t t I I n n w w a a r r d d D D i i a a l l i i n n g g ) ) w w i i t t h h S S I I P P A A l l i i a a s s ? ? SIP Alias is an alternative address for your main SIP Address. Normally, when you have a user account[...]

VigorIPPBX 2820 Series User’s Guide 77 Follow the steps below to setup SIP Alias and achieve DID. 1. Create a SIP Alias. First of all, make sure your VoIP Service Provider supports SIP Alias. For example, iptel.org provides such service. When you register an SIP account 866668@iptel.org on iptel.org , you will be provided with a sip alias 3400017[...]

VigorIPPBX 2820 Series User’s Guide 78 3. Setup SIP Alias on VigorIPPBX 2820. Open the IP PBX>>SIP Trunk List page and click on Alias List to enter the SIP Alias setup page. 4. Press one index and input the SIP Alias in the Alias Number fields. Select the associated SIP account from Alias of SIP Trunk , which was created in step 2. Route th[...]

VigorIPPBX 2820 Series User’s Guide 79 5. The configuration is completed. Make sure the extension number 101 is registered. Next, Benson can make a direct call to Jacky by calling 3400017904@iptel.org .[...]

VigorIPPBX 2820 Series User’s Guide 80 4 4 . . 9 9 H H o o w w t t o o u u s s e e C C a a l l l l P P a a r r k k i i n n g g ? ? Call parking allows you to hold the call on a telephone set and pick it up at a diff erent phone. Below shows a brief illustration for call parking application. Benson calls extension 222. Stephen picks IP Phone A up [...]

VigorIPPBX 2820 Series User’s Guide 81 1. When an incoming call is parked, a certain extension will be assigned to it temporarily and the number will be announced to you. In this exam ple, the announcement “Your parking number is 22201” inform s you of the new extension 22201. Next, you can dial the new extension to retrieve the call from a d[...]

VigorIPPBX 2820 Series User’s Guide 82 4 4 . . 1 1 0 0 H H o o w w t t o o s s e e t t u u p p V V i i g g o o r r P P h h o o n n e e 3 3 5 5 0 0 w w i i t t h h V V i i g g o o r r I I P P P P B B X X 2 2 8 8 2 2 0 0 s s e e r r i i e e s s b b y y u u s s i i n n g g A A u u t t o o - - P P r r o o v v i i s s i i o o n n i i n n g g ? ? DrayT[...]

VigorIPPBX 2820 Series User’s Guide 83 2. Click IPPBX Wizard to get the first screen as shown below. Type the extension group name , group number , start number, and num ber of extension fields. Click OK to save them. The new added grou p will be displayed on the screen. Then click Next to access into next web page. 3. In the SIP Trunk Setup page[...]

VigorIPPBX 2820 Series User’s Guide 84 4. Click Next to access into office hours setup page. Please specify office hours including starting point and ending point on duty day(s).Then, click Finish to save the settings and exit the wizard.[...]

VigorIPPBX 2820 Series User’s Guide 85 5. After finishing the Wizard, please go to IPPBX>Extension to configure the Extension Number and the Password settings. 6. Then connect VigorPhone to the network. Each user of VigorPhone can get the extension number/password respectively. 7. The log-in request will be displayed on the screen of the phone[...]

VigorIPPBX 2820 Series User’s Guide 86 8. Next, input the password. Press OK . 9. VigorPhone can automa tically configur e itself with settings coming from Vigor IPPBX 2820 . Successful message will be shown as below. Now, all the configurations have been done. 10. Now, the extension number has been regi stered by VigorPhone successfully. (See th[...]

VigorIPPBX 2820 Series User’s Guide 87 4 4 . . 1 1 1 1 H H o o w w t t o o c c o o n n f f i i g g u u r r e e H H u u n n t t G G r r o o u u p p ? ? Hunt Group allows a caller to automatically find an available callee from among a group of extensions. You may assign some extensions to a Hunt Group. The incom ing call will search for the first a[...]

VigorIPPBX 2820 Series User’s Guide 88 H H o o w w t t o o s s e e t t u u p p H H u u n n t t G G r r o o u u p p f f o o r r E E x x a a m m p p l l e e 1 1 a a n n d d 2 2 ? ? 1. Configure extensions for IP phones. 2. Open IP PBX >> PBX System >> Hunt Group . Configure the following two groups.[...]

VigorIPPBX 2820 Series User’s Guide 89 For the Hunt Group of Sales department, Hunt Group Name is locally significant for identification. Hunt Group Extension must be different from all the other extension numbers. Select Simultaneously as Hunt Rule . For the Hunt Group of RD department, Hunt Group Name is locally significant for identification. [...]

VigorIPPBX 2820 Series User’s Guide 90 H H o o w w t t o o c c a a l l l l a a H H u u n n t t G G r r o o u u p p ? ? Method 1: You may call the Vigor IPPBX 2820 first, and dial the Hunt Group Extension n umber. In the above two examples, when you dial 100, extensions 101, 1 02 and 103 ring at the same time . When you dial 200, extension 201 rin[...]

VigorIPPBX 2820 Series User’s Guide 91 4 4 . . 1 1 2 2 H H o o w w t t o o u u s s e e A A u u t t o o A A t t t t e e n n d d a a n n t t ? ? IVR , Interactive Voice Response, is a technology that allows callers to interact with the communication system over the telephone. Auto Attendant is a technology that automates interactions with telephone[...]

VigorIPPBX 2820 Series User’s Guide 92 extension of the person you’d like to reach, you may dial it now. Otherwise, please choose from the following options. For technical support, press “1”. For sales, press “2”. For new products introduction, press “3”. Otherwise press “0” for the receptionist.” z When you finish the record,[...]

VigorIPPBX 2820 Series User’s Guide 93 2. After the sounds have been recorded, you have to create the extensions that needed in the IVR. Extensions for each phone are configured as follows. Configure extension for the support departm ent. It is a hunt group. If the hunt rule is set with Sequentially , the extension 201 ring first, then 202, 205, [...]

VigorIPPBX 2820 Series User’s Guide 94 3. Choose Auto Attendant for Office hours and Non-office hours for the SIP trunk. In this example, when you call 866669@i ptel.org during the office hours, you will hear office hours greeting ( Prompt 5 ): during the non-office hours, you will hear the non-office hours greeting ( Prompt 6 ). 4. Make sure the[...]

VigorIPPBX 2820 Series User’s Guide 95 5. Configure the Office hours from the IP PBX >> PBX System >> Office Hours setup page. Suppose the holidays are January 1 to January 3, January 20 and February 15. Based on the above configurati on, the router will configure the settings for the non-office hours automatically. 6. Open Auto Atten[...]

VigorIPPBX 2820 Series User’s Guide 96 7. Press Next to configure settings for Non-office hours. Key 0 is designated for Ring Extension and here it is set for receptionist. Fo r other keys, we let the users to listen to new product introduction. 8. Then click OK to finish the auto attendant wizard. Note: If a caller dials the wrong extension numb[...]

VigorIPPBX 2820 Series User’s Guide 97 4 4 . . 1 1 3 3 H H o o w w t t o o u u s s e e V V o o i i c c e e M M a a i i l l ? ? With voice mail, callers can leave messages when you are busy, unable to answer phone calls, or when the IP phone is off-line. Then, at your leisure time, you can listen to the voice messages. This avoids miss ing importa[...]

VigorIPPBX 2820 Series User’s Guide 98 1. Open Graham’s extension profile. Below show s the explanation o f basic configuration. Graham’s Extension Number is 211. Display Name is locally significant for identification. Make sure the Type is SIP . Enable Authentication and type a Password for this extension. 2. Input an E-mail address for Grah[...]

VigorIPPBX 2820 Series User’s Guide 99 4. Input an e-mail address for Jacky to receive voice mails. In this case, no e-mail address is specified. E-mail Address: Don’t input any email address here. Jacky will not receive a voice mail via email. Voice mail Password: If you want to listen the voice mail by IP phone, you m ust setup a voice mail p[...]

VigorIPPBX 2820 Series User’s Guide 100 A A d d d d i i t t i i o o n n a a l l C C o o n n f f i i g g u u r r a a t t i i o o n n f f o o r r V V o o i i c c e e M M a a i i l l Open the IP PBX >> PBX System >> Voice Mail Configuration page and setup the system properties of voice mail. Extension for checking message: If you want to[...]

VigorIPPBX 2820 Series User’s Guide 101 W W a a y y s s t t o o L L i i s s t t e e n n v v o o i i c c e e m m e e s s s s a a g g e e s s Method 1 When there is a voice mail, Graham will receive an email with a WAV file attached. This WAV file records the voice message. By double clicking on the WAV file, Graham can listen to the message leaved[...]

VigorIPPBX 2820 Series User’s Guide 102 Since J acky configures to listen to voice messages from IP Phone, no email will be sent to Jacky.[...]

VigorIPPBX 2820 Series User’s Guide 103 4 4 . . 1 1 4 4 H H o o w w t t o o c c o o n n f f i i g g u u r r e e a a n n d d u u s s e e t t h h e e M M W W I I o o n n V V i i g g o o r r I I P P P P B B X X 2 2 8 8 2 2 0 0 ? ? MWI is namely Message Waiting Indication. Messaging Waiting Indication is a common feature of telephone networks. It typ[...]

VigorIPPBX 2820 Series User’s Guide 104 2. Select either Notify User who Subscribed or Force Notify User for MWI. Voice mail Password: If you want to listen to the voice mail by phone via Vigor IPPBX 2820, you must configure the voice mail password. It can prevent someone else listening to your voice mail. Namely, users need to input the voice ma[...]

VigorIPPBX 2820 Series User’s Guide 105 A A d d d d i i t t i i o o n n a a l l C C o o n n f f i i g g u u r r a a t t i i o o n n f f o o r r V V o o i i c c e e M M a a i i l l Go to the IP PBX >> PBX System >> Voice Mail Configuration page and configure the following items. Extension for checking messages: If you want to listen to[...]

VigorIPPBX 2820 Series User’s Guide 106 4 4 . . 1 1 5 5 H H o o w w t t o o r r e e g g i i s s t t e e r r e e x x t t e e n n s s i i o o n n s s t t o o V V i i g g o o r r I I P P P P B B X X 2 2 8 8 2 2 0 0 ? ? Vigor IPPBX 2820 supports Software based SIP phones, Hardware based SIP Phones and Analogue phones attached to ATA (Analog Tele phon[...]

VigorIPPBX 2820 Series User’s Guide 107 S S e e t t u u p p t t h h e e e e x x t t e e n n s s i i o o n n s s o o n n V V i i g g o o r r I I P P P P B B X X 2 2 8 8 2 2 0 0 1. Enter the IP PBX >> Extension Profile setup page and configure the relevant extension profile. 2. After finishing the settings, you may have the following table.[...]

VigorIPPBX 2820 Series User’s Guide 108 S S e e t t u u p p t t h h e e V V o o I I P P c c l l i i e e n n t t s s t t o o r r e e g g i i s s t t e e r r e e x x t t e e n n s s i i o o n n s s z Software based IP Phone (e.g. DrayTek Soft Phone) Jacky is using Soft Phone, a VoIP softphone, for registering his extension 101 t o VigorIPPBX 2820. [...]

VigorIPPBX 2820 Series User’s Guide 109 z Software based IP Phone (e.g. SJphone) Jacky is using SJphone, a VoIP softphone, for registering his extension 101 to Vigor IPPBX 2820. Start the SJphone . Open the Options windows and click the Profiles tab. Create a new profile. Make sure the Profile type is Call through SIP Proxy . Finally, press OK . [...]

VigorIPPBX 2820 Series User’s Guide 110 Next, the account setup page pops up. Enter the extension in the Account field and its corresponding password in the Password field. The password must be the same as set in Vigor IPPBX 2820. z Hardware based IP Phone (e.g. VigorPhone 350) Stephen is using VigorPhone 350, a hard IP telephone, for registering[...]

VigorIPPBX 2820 Series User’s Guide 111 z Analogue Phone attached to an ATA (e.g. VigorTalk) Joseph is using VigorTalk, an analog telephon y adapter, for registering his extensi on 223 to Vigor IPPBX 2820. Since he is on the Internet, the WAN IP address (218.242.132.36 in this ex ample) of Vigor IPPBX 2820 must be set as Registrar and Proxy addre[...]

VigorIPPBX 2820 Series User’s Guide 112 4 4 . . 1 1 6 6 H H o o w w t t o o c c o o n n f f i i g g u u r r e e a a n n d d u u s s e e I I S S D D N N - - S S 0 0 M M S S N N o o n n V V i i g g o o r r I I P P P P B B X X 2 2 8 8 2 2 0 0 W W h h y y n n e e e e d d I I S S D D N N - - S S 0 0 M M S S N N ? ? The ISDN S0 port of Vigor2820VS/Vigo[...]

VigorIPPBX 2820 Series User’s Guide 113 H H o o w w t t o o c c o o n n f f i i g g u u r r e e I I S S D D N N S S 0 0 M M S S N N ? ? 1. Access into the web configuration page of Vigor IPPBX 2820. 2. Open IPPBX>>Extension and click one of the index links to set extension profile . 3. Select ISDN1-S0 and relevant MSN (from 30-39) for the T[...]

VigorIPPBX 2820 Series User’s Guide 114 H H o o w w t t o o d d i i a a l l o o u u t t t t h h r r o o u u g g h h t t h h e e d d e e v v i i c c e e c c o o n n n n e e c c t t e e d d I I S S D D N N p p o o r r t t To dial out an SIP call, please dial the trunk number for SIP Trunk (e.g., dial 001 if you want to use iptel SIP account) first [...]

VigorIPPBX 2820 Series User’s Guide 115 4 4 . . 1 1 7 7 C C r r e e a a t t i i n n g g a a n n A A c c c c o o u u n n t t f f o o r r M M y y V V i i g g o o r r The website of MyVigor (a server located on http://myvigor.draytek.com ) provides several useful services (such as Anti-Spam, Web Content Filter, Anti-Intrusion, and etc.) to filter th[...]

VigorIPPBX 2820 Series User’s Guide 116 4. Check to confirm that you accept the Agreement and click Accept . 5. Type your personal information in this page and then click Continue . 6. Choose proper selection for your computer and click Continue .[...]

VigorIPPBX 2820 Series User’s Guide 117 7. Now you have created an account successfully. Click START. 8. Check to see the confirmation email with the title of New Account Confirmation Letter from myvigor.draytek.com . 9. Click the Activate my Account link to enable the account that you created. The following screen will be shown to verify th e re[...]

VigorIPPBX 2820 Series User’s Guide 118 10. When you see the following page, please type in the account and password (that y ou just created) in the fields of UserName and Password . 11. Now, click Login . Your account has been activated. You can access into MyVigor server to activate the service (e.g., WCF) that you want. 4 4 . . 1 1 7 7 . . 2 2[...]

VigorIPPBX 2820 Series User’s Guide 119 2. Check to confirm that you accept the Agreement and click Accept . 3. Type your personal information in this page and then click Continue . 4. Choose proper selection for your computer and click Continue .[...]

VigorIPPBX 2820 Series User’s Guide 120 5. Now you have created an account successfully. Click START. 6. Check to see the confirmation email with the title of New Account Confirmation Letter from myvigor.draytek.com . 7. Click the Activate my Account link to enable the account that you created. The following screen will be shown to verify th e re[...]

VigorIPPBX 2820 Series User’s Guide 121 Now, click Login . Your account has been activated. You can access into MyVigor server to activate the service (e.g., WCF) that you want 4 4 . . 1 1 8 8 H H o o w w t t o o u u s s e e m m O O T T P P f f e e a a t t u u r r e e t t h h r r o o u u g g h h t t h h e e r r o o u u t t e e r r a a n n d d i i[...]

VigorIPPBX 2820 Series User’s Guide 122 For the user, please perform the st eps listed below for one time. 1. Suppose that mOTP has been successfully installed on your iPhone (we will not introduce the installation here). Open it and press the button Generate Secret to initialize your secret key. Don’t do this if there already is a secret key e[...]

VigorIPPBX 2820 Series User’s Guide 123 3. Keep this secret key down and report it to your administrator. In this example the secret key is e759bb6f0e94c7ab4fe689ebf00c5202 . 4. Make sure the system time of your iPhone is correct. Once the Secret Key is generated and your system time is synced, mOTP is ready to generate one time password. For the[...]

VigorIPPBX 2820 Series User’s Guide 124 Below steps are for end user to dial the VPN connection. Each time you start a new VPN connection, you must perform the following steps to generate a valid password. 1. Open mOTP. Enter the PIN code. In this example it is 1111. Then press “Generate Password”. Note: Each time you enter the PIN code you w[...]

VigorIPPBX 2820 Series User’s Guide 125 3. Enter the password on your VPN client and start the connection as soon as possible. The password is valid only for 1 minute. 4. When the connection is dropped, you must generate a new password then redial the connection. S S u u m m m m a a r r y y : : 1. End user generates a secret key and reports it to[...]

VigorIPPBX 2820 Series User’s Guide 126 4 4 . . 1 1 9 9 H H o o w w t t o o u u s s e e c c a a l l l l p p i i c c k k u u p p v v i i a a I I P P P P B B X X r r o o u u t t e e r r Call pickup is a convenient function which allows a user to pick up incoming call of other extension by using his phone. For example, extension A is ringing, a user[...]

VigorIPPBX 2820 Series User’s Guide 127 The default value for call pickup number is *1 in VigorIPPBX.. Users can m odify the number by accessing into IPPBX > PBX System > SIP Proxy Setting whenever they want.[...]

VigorIPPBX 2820 Series User’s Guide 128 4 4 . . 2 2 0 0 H H o o w w t t o o C C o o n n f f i i g g u u r r e e H H u u n n t t G G r r o o u u p p i i n n V V i i g g o o r r I I P P P P B B X X S S e e r r i i e e s s VigorIPPBX supports the function of Hunt Group. It can group extensions in t he same department with a hunt group that will be r[...]

VigorIPPBX 2820 Series User’s Guide 129 4. There are two options, Simultaneously and Sequentially for Hunt Rule . Simultaneously means when someone dials 200, the three extensions belong to 200 will ring at the same time. If Sequentially is selected, every extensions in such group will ring one by one. The ringing time for each extension is deter[...]

VigorIPPBX 2820 Series User’s Guide 130 4 4 . . 2 2 1 1 H H o o w w t t o o m m a a k k e e a a p p h h o o n n e e c c a a l l l l f f o o r r e e x x t t e e n n s s i i o o n n s s i i n n d d i i f f f f e e r r e e n n t t I I P P P P B B X X r r o o u u t t e e r r s s A company uses VigorIPPBX 3510 as a telephone system in place A and uses[...]

VigorIPPBX 2820 Series User’s Guide 131 5. After finished the configuration, VigorIPPBX 3510 will be registered to VigorIPP BX 2820 as an extension (101). Press OK to save the settings. 6. If the registration is successfully, the field of Status in IP PBX>>SIP Trunk List will be displayed with R .[...]

VigorIPPBX 2820 Series User’s Guide 132 7. VigorIPPBX 2820 also needs to be registered to VigorIPPBX 3510 with extension number 201. The method of registration is the same as used in VigorIPBPX 3510 . However, the registration must be done with the web configuration interface of VigorIPPBX 2820. The Way of Operation After finished the above confi[...]

VigorIPPBX 2820 Series User’s Guide 133 z Dial 201 (the SIP trunk number in VigorIPPBX 2820) from 202 in IPPBX 3510. You will hear a voice reply first. Then, dial 102 and wait for a moment to communicate with 102. z Dial 101 (the SIP trunk number in VigorIPPBX 3510) from 202 in IPPBX 3510. Then, dial 102 and wait for a moment to communicate with [...]

VigorIPPBX 2820 Series User’s Guide 134 4 4 . . 2 2 2 2 H H o o w w t t o o e e n n h h a a n n c c e e t t h h e e s s e e c c u u r r i i t t y y f f o o r r e e x x t t e e n n s s i i o o n n s s ' ' r r e e g g i i s s t t r r a a t t i i o o n n By default, VigorIPPBX 2820 does not allow registration of extensions from WAN or VPN [...]

VigorIPPBX 2820 Series User’s Guide 135 D D i i s s a a b b l l e e r r e e g g i i s s t t r r a a t t i i o o n n f f r r o o m m W W A A N N a a n n d d a a l l l l o o w w r r e e g g i i s s t t r r a a t t i i o o n n f f r r o o m m V V P P N N f f o o r r s s p p e e c c i i f f i i c c e e x x t t e e n n s s i i o o n n s s 1. Please un[...]

VigorIPPBX 2820 Series User’s Guide 136 This page is left blank.[...]

VigorIPPBX 2820 Series User’s Guide 137 C C h h a a p p t t e e r r 5 5 : : R R e e f f e e r r e e n n c c e e - - A A d d v v a a n n c c e e d d W W e e b b C C o o n n f f i i g g u u r r a a t t i i o o n n After finished basic configuration of the router, you can access Internet with ease. For the people who want to adjust more setting for [...]

VigorIPPBX 2820 Series User’s Guide 138 via PAP or CHAP with RADIUS authentication system. And your IP address, DNS server, and other related information will usually be assigned by your ISP. 5 5 . . 1 1 . . 2 2 N N e e t t w w o o r r k k C C o o n n n n e e c c t t i i o o n n b b y y 3 3 G G U U S S B B M M o o d d e e m m For 3G mobile commun[...]

VigorIPPBX 2820 Series User’s Guide 139 Enable Choose Yes to invoke the settings for this WAN interface. Choose No to disable the settings for this WAN interface. Display Name Type the description for the WAN1/WAN2 interface. Physical Mode For WAN1, the physical connection is done through ADSL port; yet the physical connection for WAN2 is done th[...]

VigorIPPBX 2820 Series User’s Guide 140 Load Balance Mode If you know the practical bandwidth for your WAN interface, please choose the setting of According to Line Speed . Otherwise, please choose Auto Weigh to let the router reach the best load balance. Line Speed If your choose According to Line Speed as the Load Balance Mode , please type the[...]

VigorIPPBX 2820 Series User’s Guide 141 for 15 seconds. 5 5 . . 1 1 . . 4 4 I I n n t t e e r r n n e e t t A A c c c c e e s s s s For the router supports dual WAN function, the users can set different WAN settings (for WAN1/WAN2) for Internet Access. Due to di fferent physical mode for WAN1 and WAN2, the Access Mode for these two connections al[...]

VigorIPPBX 2820 Series User’s Guide 142 P P P P P P o o E E / / P P P P P P o o A A f f o o r r W W A A N N 1 1 To use PPPoE/PPPoA as the accessing protocol of the Internet, select PPPoE/PPPoA mode. The following web page will appear. Enable/Disable Click Enable for activating this function. If you click Disable , this function will be closed and[...]

VigorIPPBX 2820 Series User’s Guide 143 Modulation – Default setting is Multimode. Choose the one that fits the requirement of your router. PPPoE Pass-through The router offers PPPoE dial-up connection. Besides, you also can establish the PPPoE connection directly from local clients to your ISP via the Vigor router. When PPPoA protocol is selec[...]

VigorIPPBX 2820 Series User’s Guide 144 value is set by telnet command. ISP Access Setup Enter your allocated username , password and authentication parameters according to the info rmation provided by your ISP. If you want to connect to Internet all the time, you can check Always On . Username – Type in the username provided by ISP in this fie[...]

VigorIPPBX 2820 Series User’s Guide 145 Default MAC Address – You can use Default MAC Address or specify another MAC address by typing on the boxes of MAC Address for the router. Specify a MAC Address – Type the MAC address for the router manually. Index (1-15) in Schedule Setup - You can type in four sets of time schedule for your request. A[...]

VigorIPPBX 2820 Series User’s Guide 146 determined by the page of Internet Access – Multi PVCs . Select M-PVCs Channel means no selection will be chosen. Encapsulating Type - Drop down the list to choose the type provided by ISP. VPI - Type in the value provided by ISP. VCI - Type in the value provided by ISP. Modulation –Default setting is M[...]

VigorIPPBX 2820 Series User’s Guide 147 Bridge Mode If you choose Bridged IP as the protocol, you can check this box to invoke the function. The router will work as a bridge modem. WAN IP Network Settings This group allows you to obtain an IP address automatically and allows you type in IP address manually. Obtain an IP address automatically – [...]

VigorIPPBX 2820 Series User’s Guide 148 After finishing all the settings here, please click OK to activate them. P P P P P P o o E E f f o o r r W W A A N N 2 2 To use PPPoE as the accessing protocol of the Internet, select PPPoE mode. The following web page will appear. Enable/Disable Click Enable for activating this function. If you click Disab[...]

VigorIPPBX 2820 Series User’s Guide 149 Note: This feature is available for ISDN 2 port only. None - Disable the backup function. Packet Trigger - The backup line is not on until a packet from a local host triggers the router to establish a connection. WAN Connection Detection Such function allows you to verify whether network connection is alive[...]

VigorIPPBX 2820 Series User’s Guide 150 Fixed IP – Click Yes to use this function and type in a fixed IP address in the box of Fixed IP Address . Fixed IP Address - Type a fixed IP address. Default MAC Address – You can use Default MAC Address or specify another MAC address by typing on the boxes of MAC Address for the router. Specify a MAC A[...]

VigorIPPBX 2820 Series User’s Guide 151 Enable/ Disable Click Enable for activating this function. If you click Disable , this function will be closed and all the settings that you adjusted in this page will be invalid. ISDN Dial Backup Setup This setting is available for the routers supporting ISDN function only. Before utilizing the ISDN dial b[...]

VigorIPPBX 2820 Series User’s Guide 152 PING to the IP - If you enable the PING function, please specify the IP address for the system to PING it for keeping alive. PING Interv al - Enter the interval for the system to execute the PING operation. WAN Connection Detection Such function allows you to verify whether network connection is alive or no[...]

VigorIPPBX 2820 Series User’s Guide 153 Domain Name : Type in the domain name that you have assigned. Specify an IP address – Click this radio button to specify some data if you want to use Static IP m ode. IP Address : Type the IP address. Subnet Mask : Type the subnet mask. Gateway IP Address : Ty pe the gateway IP address. Default MAC Addres[...]

VigorIPPBX 2820 Series User’s Guide 154 ISP Access Setup Username -Type in the username provided by ISP in this field. Password -Type in the password provided by ISP in this field. Index (1-15) in Schedule Setup - You can type in four sets of time schedule for your request. All the schedules can be set previously in Application >>Schedule w[...]

VigorIPPBX 2820 Series User’s Guide 155 Click Yes to use this function and type in a fixed IP address in the box. Fixed IP - Click Yes to use this function and type in a fixed IP address in the box of Fixed IP Address . Fixed IP Address - Type a fixed IP address. WAN IP Network Settings Obtain an IP address automatically – Click this button to [...]

VigorIPPBX 2820 Series User’s Guide 156 P P P P P P f f o o r r W W A A N N 2 2 Such mode is active only 3G USB Modem was chosen as the physical mode in General Setup. PPP Client Mode Click Enable to activate this mode for WAN2. SIM PIN code Type PIN code of the SIM card that will be used to access Internet. Modem Initial String Such value is use[...]

VigorIPPBX 2820 Series User’s Guide 157 5 5 . . 1 1 . . 5 5 M M u u l l t t i i - - P P V V C C s s This router allows you to create multi-PVCs for different data transferring for using. Simply go to Internet Access and select Multi-PVC Setup page. G G e e n n e e r r a a l l The system allows you to set up to eight cha nnels which are ready for [...]

VigorIPPBX 2820 Series User’s Guide 158 Encapsulation Choose a proper type for this channel. The types will be different according to the protocol setting that you choose. WAN link for Channel 3, 4, 5 are provided for router-borne applic ation such as TR069 and VoIP. The settings must be applied and obtained from your ISP. For your special reques[...]

VigorIPPBX 2820 Series User’s Guide 159 this function will be closed and all the settings that you adjusted in this page will be invalid. DSL Modem Settings Set up the DSL parameters required by your ISP. These are vital for building DSL connection to your ISP. VPI - Type in the value provided by ISP. VCI - Type in the value provided by ISP. QoS [...]

VigorIPPBX 2820 Series User’s Guide 160 A A T T M M Q Q o o S S Such configuration is applied to upstream packets. Such information will be provided by ISP. Please contact with your ISP for detailed information. QoS Type Select a proper QoS type for the channel according to the information that your ISP provides. PCR It represents Peak Cell R ate[...]

VigorIPPBX 2820 Series User’s Guide 161 P P o o r r t t - - b b a a s s e e d d B B r r i i d d g g e e General page lets you set the first PVC. As to set the second PVC line, please click the Port-based Bridge tab to open Bridge configuration page. Enable Check this box to enable that ch annel. Only channel 3 to 8 can be set in this page, for ch[...]

VigorIPPBX 2820 Series User’s Guide 162 5 5 . . 1 1 . . 6 6 L L o o a a d d - - B B a a l l a a n n c c e e P P o o l l i i c c y y This router supports the function of load balanc ing. It can assign traffic with protocol t ype, IP address for specific host, a subnet of hosts, and port range to be allocated in WAN1 or WAN2 interface. The user can[...]

VigorIPPBX 2820 Series User’s Guide 163 Src IP End Displays the IP address for the end of the source IP. Dest IP Start Displays the IP address for the start of the destination IP. Dest IP End Displays the IP address for the end of the destination IP. Dest Port Start Displays the IP address for the start of the destination port. Dest Port End Disp[...]

VigorIPPBX 2820 Series User’s Guide 164 will be passed through the WAN interface. Dest IP Start Type the destination IP start for the specified WAN interface. Dest IP End Type the destination IP end for the specified WAN interface. If this field is blank, it means that all the destination IPs will be passed through the WAN interface. Dest Port St[...]

VigorIPPBX 2820 Series User’s Guide 165 In some special case, you may have a public IP subnet from your ISP such as 220.135.240.0/24. This m eans th at you can set up a public subnet or call second subnet that each host is equipped with a public IP address. As a part of the public subnet, the V igor router will serve for IP routing to help hosts [...]

VigorIPPBX 2820 Series User’s Guide 166 5 5 . . 2 2 . . 2 2 G G e e n n e e r r a a l l S S e e t t u u p p This page provides you the general settings for LAN. Click LAN to open the LAN settings page and choose General Setup . 1st IP Addr ess T ype in private IP address for connecting to a local private network (Default: 192.168.1.1). 1st Subnet[...]

VigorIPPBX 2820 Series User’s Guide 167 (Default: 255.255.255.0/ 24) 2 nd DHCP Server Y ou can configure the router to serve as a DHCP server for the 2nd subnet. S tart IP Address: Enter a value of the IP address pool for the DHCP server to start with when issuing IP addresses. If the 2nd IP address of your router is 220.135.240.1, the starting I[...]

VigorIPPBX 2820 Series User’s Guide 168 configured as a DHCP client. It is highly recommended that you leave the router enabled as a DHCP server if you do not have a DHCP server for your network. If you want to use another DHCP server in the network other than the V igor Router’ s, you can let Relay Agent help you to redirect the DHCP request t[...]

VigorIPPBX 2820 Series User’s Guide 169 If both the Primary IP and Secondary IP Address fields are left empty , the router will assign its own IP address to local users as a DNS proxy server and maintain a DNS cache. If the IP address of a domain name is already in the DNS cache, the router will resolve the domain name immediately . Otherwise, th[...]

VigorIPPBX 2820 Series User’s Guide 170 z use the Main Router to surf the Internet. z create a private subnet 192.168.10.0 using an internal Router A (192.168.1.2) z create a public subnet 21 1.100.88.0 via an internal Router B (192 .168.1.3). z have set Main Router 192.168.1.1 as the defa ult gateway for the Router A 192.168.1.2. Before setting [...]

VigorIPPBX 2820 Series User’s Guide 171 3. Return to St a t i c R o u t e Setup page. Click on another Index Number to add another static route as show below , which regulates a ll packets destined to 21 1.100.88.0 will be forwarded to 192.168.1.3. 4. Go to Diagnostics and choose Routing T able to verify current routing table.[...]

VigorIPPBX 2820 Series User’s Guide 172 5 5 . . 2 2 . . 4 4 V V L L A A N N Virtual LAN function provides you a very conve nient way to ma nage hosts by grouping them based on the physical ports. You can also manage the in/out rate of each port. Go to LAN page and select VLAN . The following page will appear. Click Enable to invoke VLAN function.[...]

VigorIPPBX 2820 Series User’s Guide 173 2. After checking the box to enable VLAN func tion, you will check the table according to the needs as shown below. T o remove VLAN, uncheck the needed box and click OK to save the results. 5 5 . . 2 2 . . 5 5 B B i i n n d d I I P P t t o o M M A A C C This function is used to bind the IP and MAC address i[...]

VigorIPPBX 2820 Series User’s Guide 174 Internet. Disable Click this radio button to disable this function. All the settings on this page will be invalid. Strict Bind Click this radio button to block the connection of the I P/MAC which is not listed in IP Bind List. ARP Table This table is the LAN ARP table of this router. The information for IP [...]

VigorIPPBX 2820 Series User’s Guide 175 z Enhance security of the internal network by obscuring the IP address. Ther e are many attacks aiming victims based on the IP address. Since the attacker cannot be aware of any private IP addresses, the NAT function can protect the internal network. On NAT page, you will see the private IP address defined [...]

VigorIPPBX 2820 Series User’s Guide 176 Press any number under Index to access into next page for configuring port redirection. Enable Check this box to enable su ch port redirection setting. Mode Two options (Single and Range) are provided here for you to choose. To set a range for the specific service, select Range . In Range mode, if the publi[...]

VigorIPPBX 2820 Series User’s Guide 177 one will be assigned automatically later. Private IP Specify the private IP address of the internal host providing the service. If you choose Range as the port redirection mode, you will see two boxes on this field. Type a complete IP address in the first box (as the starting point) and the fourth digit s i[...]

VigorIPPBX 2820 Series User’s Guide 178 5 5 . . 3 3 . . 2 2 D D M M Z Z H H o o s s t t As mentioned above, Port Redirection can redirect incoming TCP/UDP or othe r traffic on particular ports to the specific private IP address/port of host in the LAN. However, other IP protocols, for example Protocols 50 (ESP) and 51 (A H), do not travel on a fi[...]

VigorIPPBX 2820 Series User’s Guide 179 If you previously have set up WAN Alias for PPPoE/PPPoA or MPoA mode , you will find them in Aux. WAN IP for your selection. Enable Check to enable the DMZ Host function. Private IP Enter the private IP address of the DMZ host, or click Choose PC to select one. Choose PC Click this button and then a window [...]

VigorIPPBX 2820 Series User’s Guide 180 5 5 . . 3 3 . . 3 3 O O p p e e n n P P o o r r t t s s Open Ports allows you to open a range of ports for the traffic of special applications. Common application of Open Ports includes P2 P application (e.g., BT, KaZaA, Gnutella, WinMX, eMule and others), Internet Camera etc. Ensure that you keep the appli[...]

VigorIPPBX 2820 Series User’s Guide 181 Enable Open Ports Check to enable this entry. Comment Make a name for the defined network application/service. WAN Interface Specify the WAN interface that w ill be used for this entry. Local Computer Enter the private IP address of the local host or click Choose PC to select one. Choose PC Click this butto[...]

VigorIPPBX 2820 Series User’s Guide 182 5 5 . . 3 3 . . 4 4 A A d d d d r r e e s s s s M M a a p p p p i i n n g g This page is used to map specific pr ivate IP to specific WAN IP address. If you have "a group of IP Addresses" and want to apply to the router, please use WAN IP alias function to record these IPs first. Th en, use addres[...]

VigorIPPBX 2820 Series User’s Guide 183 Protocol Specify the transport layer protocol. It could be TCP , UDP , or ALL for selection. WAN Interface Specify the WAN interface that will be used for this entry. WAN IP Select an IP address (the selections provided here are set in IP Alias List of WAN>>Internet Access ). Local host can use this I[...]

VigorIPPBX 2820 Series User’s Guide 184 Click the index number link to open the configuration page. Enable Check to enable this entry. Service Choose the predefined service to apply for such trigger profile. Comment Type the text to memorize the application of this rule. Trigger Protocol Select the protocol (TCP, UDP or TCP/UDP) for such trigger [...]

VigorIPPBX 2820 Series User’s Guide 185 5 5 . . 4 4 F F i i r r e e w w a a l l l l 5 5 . . 4 4 . . 1 1 B B a a s s i i c c s s f f o o r r F F i i r r e e w w a a l l l l While the broadband users demand more bandwidth f or multimedia, interactive applications, or distance learning, security has been always the most concerned. The firewall of th[...]

VigorIPPBX 2820 Series User’s Guide 186 S S t t a a t t e e f f u u l l P P a a c c k k e e t t I I n n s s p p e e c c t t i i o o n n ( ( S S P P I I ) ) Stateful inspection is a firewall architecture that works at the network layer. Unlike legacy static packet filtering, which examines a p acket based on the information in its header, stateful[...]

VigorIPPBX 2820 Series User’s Guide 187 5 5 . . 4 4 . . 2 2 G G e e n n e e r r a a l l S S e e t t u u p p General Setup allows you to adjust setti ngs of IP Filter and common options. Here you can enable or disable the Call Filter or Data Filter . Under some circumstance, your filter set can be linked to work in a serial manner. So here you ass[...]

VigorIPPBX 2820 Series User’s Guide 188 sent to Syslog server . Plea se refer to section System Maintenance>>Syslog/Mail Alert for more detailed information. W eb Content Filter Select one of the W eb Content Filter Profile settings (created in CSM>> W eb Content Filter Profile ) for applying with this router . Please set at least o n[...]

VigorIPPBX 2820 Series User’s Guide 189 If you do not have any idea of choosing suitable codepage, please open Syslog. From Codepage Information of Setup dialog, you will see the recommended codepage listed on the dialog box. Window size – It determines the size of TCP protocol (0~65535). T he more the value is, the better the performance will [...]

VigorIPPBX 2820 Series User’s Guide 190 Filter Rule Click a button numbered (1 ~ 7) to edit the filter rule. Click the button will open Edit Filter Rule web page. For the detailed information, refer to the following page. Active Enable or disable the filter rule. Comment Enter filter set comments/description. Maximum length is 23–character long[...]

VigorIPPBX 2820 Series User’s Guide 191 To set the IP address manually , please choose Any Address/Single Address/ Range Address/Subnet Address as the Address Type and type them in this dialog. In addition, if you want to use the IP range from defined groups or objects, please choose Group and Objects as the Address Type. From the IP Group drop d[...]

VigorIPPBX 2820 Series User’s Guide 192 Type. Protocol - Specify the protocol(s) which this filter rule will apply to. Source/Destination Port - (=) – when the first and last value are the same, it indicates one port; when the first and last values are different, it indicates a range for the port and available for this service type. (!=) – wh[...]

VigorIPPBX 2820 Series User’s Guide 193 APP Enforcement Pr ofile web page first. For troubleshooting needs, you can specify to record information for APP Enforcement Pr ofile by checking the Log box. It will be sent to Syslog server . Please re fer to section System Maintenance>> Syslog/Mail Alert for more detailed information. URL Content [...]

VigorIPPBX 2820 Series User’s Guide 194 dialog box. Window size – It determines the size of TCP protocol (0~65535). T he more the value is, the better the performance will be. However , if the network is not s table, small value will be proper . Session timeout –Setting timeout for sessions can make the best utilization of network resources. [...]

VigorIPPBX 2820 Series User’s Guide 195 E E x x a a m m p p l l e e As stated before, all the traffic will be separate d and arbitrated using on of two IP filters: call filter or data filter. You may preset 12 call filters and data filters in Filter Setup and even link them in a serial manner. Each filter set is composed by 7 filter rules, which [...]

VigorIPPBX 2820 Series User’s Guide 196 5 5 . . 4 4 . . 4 4 D D o o S S D D e e f f e e n n s s e e As a sub-functionality of IP Filter/Firewall, th ere are 15 types of detect/ defense function in the DoS Defense setup. The DoS Defense functionality is disabled for default. Click Firewall and click DoS Defense to open the setup page. Enable Dos D[...]

VigorIPPBX 2820 Series User’s Guide 197 Enable PortScan detection Port Scan attacks the Vigor router by sending lots of packets to many ports in an attempt to find ignorant services would respond. Check the box to activate the Port Scan detection. Whenever detecting this malici ous exploration behavior by monitoring the port-scanning Threshold ra[...]

VigorIPPBX 2820 Series User’s Guide 198 block any packets realizing this attacking activity. Block ICMP Fragment Check the box to activate the Block ICMP fragment function. Any ICMP packets with more fragment bit set are dropped. Block Unknown Protocol Check the box to activate the Block Unknown Protocol function. Individual IP packet has a proto[...]

VigorIPPBX 2820 Series User’s Guide 199 5 5 . . 5 5 O O b b j j e e c c t t s s S S e e t t t t i i n n g g s s For IPs in a range and service ports in a limited range usually will be applied in configuri ng router’s settings, therefore we can define them with objects and bind them with groups for using conveniently. Later, we can select that o[...]

VigorIPPBX 2820 Series User’s Guide 200 allowed. Interface Choose a proper interface (WAN, LAN or Any). For example, the Direction setting in Edit Filter Rule will ask you specify IP or IP range for WAN or LAN or any IP address. If you choose LAN as the Interface here, and choose LAN as the direction setting in Edit Filter Rule , then all the IP [...]

VigorIPPBX 2820 Series User’s Guide 201 5 5 . . 5 5 . . 2 2 I I P P G G r r o o u u p p This page allows you to bind several IP objects into one IP group. Set to Factory Default Clear all profiles. Click the number under Index co lumn for settings in detail. Name Type a name for this profile. Maximum 15 characters are allowed. Interface Choose WA[...]

VigorIPPBX 2820 Series User’s Guide 202 5 5 . . 5 5 . . 3 3 S S e e r r v v i i c c e e T T y y p p e e O O b b j j e e c c t t You can set up to 96 sets of Service Type Objects with different conditions. Set to Factory Default Clear all profiles. Click the number under Index co lumn for settings in detail. Name Type a name for this profile. Prot[...]

VigorIPPBX 2820 Series User’s Guide 203 (=) – when the first and last value are the same, it indicates one port; when the first and last values are different, it indicates a range for the port and available for this profile. (!=) – when the first and last value are the same, it indicates all the ports except the port defined here; when th e f[...]

VigorIPPBX 2820 Series User’s Guide 204 Name Type a name for this profile. Available Service Type Objects All the available service objects that you have added on Objects Setting>>Service Type Object will be shown in this box. Selected Service Type Objects Click button to add the selected IP objects in this box. 5 5 . . 5 5 . . 5 5 K K e e [...]

VigorIPPBX 2820 Series User’s Guide 205 Name Type a name for this profile, e.g., game. Contents Type the content for such profile. For example, type gambling as Contents. When you browse th e webp age, the page with gambling information will be watched out and be passed/blocked based on the conf iguration on Firewall settings. 5 5 . . 5 5 . . 6 6[...]

VigorIPPBX 2820 Series User’s Guide 206 Name Type a name for this group. Available Keyword Objects You can gather keyword objects from Keyword Object page within one keyword group. All the available Keyword objects that you have created will be shown in this box. Selected Keyword Objects Click button to add the selected Keyword objects in this bo[...]

VigorIPPBX 2820 Series User’s Guide 207 Profile Name Type a name for this profile. Type a name for such profile and check all the items of file extension that will be processed in the router. Finally, click OK to save this profile.[...]

VigorIPPBX 2820 Series User’s Guide 208 5 5 . . 6 6 C C S S M M CSM is an abbreviation of Content Security Management which is used to control APP enforcement, filter the web content and URL content to reach a goal of security management. A A P P P P E E n n f f o o r r c c e e m m e e n n t t As the popularity of all kinds of instant messenger a[...]

VigorIPPBX 2820 Series User’s Guide 209 Note: The priority of URL Content Filter is higher than Web Conte nt Filter. 5 5 . . 6 6 . . 1 1 A A P P P P E E n n f f o o r r c c e e m m e e n n t t P P r r o o f f i i l l e e You can define policy profiles for different policy of IM (Instant Messenger)/P2P (Peer to Peer)/Protocol and miscellaneous app[...]

VigorIPPBX 2820 Series User’s Guide 210 Below shows the items which are categorized under IM. Profile Name Type a name for the CSM profile. Action Block – All the items selected in this page will be blocked. Users will not access into related web pages or use the applications. Pass – All the items selected in this page will not be blocked. Us[...]

VigorIPPBX 2820 Series User’s Guide 211 The items categorized under P2P ----- Below shows the items which are categorized under Protocol[...]

VigorIPPBX 2820 Series User’s Guide 212 The items categorized under Misc ----- 5 5 . . 6 6 . . 2 2 U U R R L L C C o o n n t t e e n n t t F F i i l l t t e e r r P P r r o o f f i i l l e e To provide an appropriate cyberspace to users, Vigor router equips with URL Content Filter not only to limit illegal traffic from/to the ina ppropriate web s[...]

VigorIPPBX 2820 Series User’s Guide 213 For example, if you add key words such as “s ex”, Vigor router will limit web access to web sites or web pages such as “www.sex.com ”, ”www.backdoor.net/images/sex/p_386.html”. Or you may simply specify the full or partial URL such as “www.sex.com” or “sex.com”. Also the Vigor router wil[...]

VigorIPPBX 2820 Series User’s Guide 214 Control and Web Feature will be inactive. Both: Block –The router will block all the packages that match with the conditions specified in URL Access Control and Web Feature below. When you choose this setting, both configuration set in this page for URL Access Control and Web Feature will be inactive. Eit[...]

VigorIPPBX 2820 Series User’s Guide 215 Action – This setting is available only when Either : URL Access Control First or Either : Web Feature First is selected. Pass - Allow accessing into the corresponding webpage with the keywords listed on the box below. Block - Restrict accessing into the corresponding webpage with the keywords listed on t[...]

VigorIPPBX 2820 Series User’s Guide 216 Pass - Allow accessing into the corresponding webpage with the keywords listed on the box below. Block - Restrict accessing into the corresponding webpage with the keywords listed on the box below. If the web pages do not match with the specified feature set here, it will be processed with reverse action. C[...]

VigorIPPBX 2820 Series User’s Guide 217 Activate Click it to access into MyVigor for activating WCF service. Setup Query Server It is recommended for you to use the default setting, auto-selected. You need to sp ecify a server for categorize searching when you type URL in browser based on the web content filter profile. Setup Test Server It is re[...]

VigorIPPBX 2820 Series User’s Guide 218 the fastest rate. L1+L2 Cache – the router will check the URL with fast processing rate combining the feature of L1 and L2. Eight profiles are provided here as Web content filters. Simply click the index number under Profile to open the following web page. The items listed in Categories will be changed ac[...]

VigorIPPBX 2820 Series User’s Guide 219 Profile Name Type a name for such profile. Log None – There is no log file will be recorded for this profile. Pass – Only the log about Pass will be recorded in Syslog. Block – Only the log about Block will be recorded in Syslog. All – All the actions (Pass and Block) will be recorded in Syslog. Whi[...]

VigorIPPBX 2820 Series User’s Guide 220 5 5 . . 7 7 B B a a n n d d w w i i d d t t h h M M a a n n a a g g e e m m e e n n t t Below shows the menu items for Bandwidth Management. 5 5 . . 7 7 . . 1 1 S S e e s s s s i i o o n n s s L L i i m m i i t t A PC with private IP address can access to the Internet via NAT router. The router will generat[...]

VigorIPPBX 2820 Series User’s Guide 221 End IP Defines the end IP address for limit session. Maximum Sessions Defines the available session number for each host in the specific range of IP addresses. If you do not set the session number in this field, the system will use the default session limit for the specific limitation you set for each index[...]

VigorIPPBX 2820 Series User’s Guide 222 second subnet. Disable Click this button to close the function of lim it bandwidth. Default TX limit Define the default speed of the upstream for each computer in LAN. Default RX limit Define the default speed of the downstream for each computer in LAN. Limitation List Display a list of specific limitations[...]

VigorIPPBX 2820 Series User’s Guide 223 z Scheduling: Based on classification of service level to assign packets to queues and associated service types The basic QoS implementation in Vigor routers is to classify and schedule packets based on the service type information in the IP header. Fo r instance, to ensure the connection with the headquart[...]

VigorIPPBX 2820 Series User’s Guide 224 This page displays the QoS settings result of the WAN interface. Click the Setup link to access into next page for the general setup of WAN interface. As to class rule, simply click the Edit link to access into next for configuration. You can configure general setup for the WAN interface, edit the Class Rul[...]

VigorIPPBX 2820 Series User’s Guide 225 You will see the Online Statistics link appearing on this page. WAN Inbound Bandwidth It allows you to set the connecting rate of data input for WAN. For example, if your ADSL supports 1M of downstream and 256K upstream , please set 1000kbps for this box. The default value is 1000kbps. WAN Outbound Bandwidt[...]

VigorIPPBX 2820 Series User’s Guide 226 E E d d i i t t t t h h e e C C l l a a s s s s R R u u l l e e f f o o r r Q Q o o S S The first three (Class 1 to Class 3) class rules can be adjusted for your necessity. To add, edit or delete the class rule, please click the Edit link of that one. After you click the Edit link, you will see the followin[...]

VigorIPPBX 2820 Series User’s Guide 227 Remote Address Click the Edit button to set the remote IP address (on LAN/WAN) for the rule. Edit It allows you to edit source address information. Address Type – Determine the address type for the source address. For Single Address , you have to fill in Start IP address. For Range Address , you have to f[...]

VigorIPPBX 2820 Series User’s Guide 228 E E d d i i t t t t h h e e S S e e r r v v i i c c e e T T y y p p e e f f o o r r C C l l a a s s s s R R u u l l e e To add a new service type, edit or delete an existed service type, please click the Edit link under Service Type field. After you click the Edit link, you will see the following page. For [...]

VigorIPPBX 2820 Series User’s Guide 229 Port Number – Type in th e starting port number and the end porting number here if you choose Range as the type. By the way, you can set up to 40 service types. If you want to edit/delete an existed service type, please select the radio but ton of that one and click Edit/Edit for modification. 5 5 . . 8 8[...]

VigorIPPBX 2820 Series User’s Guide 230 Default Enable Dynamic DNS Setup Check this box to enable DDNS function. Index Click the number below Index to access into the setting page of DDNS setup to set account(s). WAN Interface Display current WAN interface used for accessing Internet. Domain Name Display the domain name that you set on the settin[...]

VigorIPPBX 2820 Series User’s Guide 231 5 5 . . 8 8 . . 2 2 S S c c h h e e d d u u l l e e The Vigor router has a built-in real time clock which can update itself manually or automatically by means of Network Time Protocols (NTP). As a re sult, you can not only schedule the router to dialup to the Internet at a specified time, but also restrict [...]

VigorIPPBX 2820 Series User’s Guide 232 Enable Schedule Setup Check to enable the schedule. Start Date (yyyy-mm-dd) Specify the starting date of the schedule. Start Time (hh:mm) Specify the starting time of the schedule. Duration Time (hh:mm) Specify the duration (or period) for the schedule. Action Specify which action Call Schedule should apply[...]

VigorIPPBX 2820 Series User’s Guide 233 5 5 . . 8 8 . . 3 3 R R A A D D I I U U S S Remote Authentication Dial-In User Servi ce (RADIUS) is a security authentication client/server protocol that supports authenti cation, authorization and accounting, which is widely used by Internet service providers. It is the most common method of authenticating[...]

VigorIPPBX 2820 Series User’s Guide 234 5 5 . . 8 8 . . 4 4 U U P P n n P P The UPnP (Universal Plug and Play) protocol is supported to bring to network connected devices the ease of installation and configurati on which is already available for directly connected PC peripherals with the existing Windows 'Plug and Play' system. For NAT [...]

VigorIPPBX 2820 Series User’s Guide 235 The reminder as regards concern about Firewall and UPnP Can't work with Firewall Software Enabling firewall applications on your P C may cause the UPnP function not working properly. This is because these applicati ons will block the accessing ability of some network ports. Security Considerations Acti[...]

VigorIPPBX 2820 Series User’s Guide 236 5 5 . . 8 8 . . 5 5 I I G G M M P P IGMP is the abbreviation of Internet Group Management Protocol . It is a communication protocol which is mainly used for managing the membership of Internet Protocol m ulticast groups. For invoking IGM P Snooping function, you have to check the Enable I GMP Proxy box firs[...]

VigorIPPBX 2820 Series User’s Guide 237 5 5 . . 8 8 . . 6 6 W W a a k k e e o o n n L L A A N N A PC client on LAN can be woken up by the router it connects. When a user wants to wake up a specified PC through the router, he/she mu st type correct MAC address of the specified PC on this web page of Wake on LAN of this router. In addition, such PC[...]

VigorIPPBX 2820 Series User’s Guide 238 5 5 . . 9 9 V V P P N N a a n n d d R R e e m m o o t t e e A A c c c c e e s s s s A Virtual Private Network (VPN) is the extension of a private network that encompasses links across shared or public networks like th e Internet. In short, by VPN technology, you can send data between two computers across a [...]

VigorIPPBX 2820 Series User’s Guide 239 5 5 . . 9 9 . . 2 2 P P P P P P G G e e n n e e r r a a l l S S e e t t u u p p This submenu only applies to PPP-related VPN connections, such as PPTP, L2TP, L2TP over IPSec. Dial-In PPP Authentication PAP Only - Select this option to force the router to authenticate dial-in users with the PAP protocol. PAP[...]

VigorIPPBX 2820 Series User’s Guide 240 and Password of the mutual authentication peer. Start IP Address Enter a start IP address for the dial-in PPP connection. You should choose an IP address from the local private network. For example, if the local private network is 192.168.1.0/2 55.255.255.0, you could choose 192.168.1.200 as the Start IP Ad[...]

VigorIPPBX 2820 Series User’s Guide 241 Method (LAN-to-LAN) which uses dynamic IP address and IPSec-related VPN connections such as L2TP over IPSec and IPSec tunnel. Pre-Shared Key - Currently only suppo rt Pre-Shared Key for IKE authentication Confirm Pre-Shared Key- Retype the characters to confirm the pre-shared key. IPSec Security Method Medi[...]

VigorIPPBX 2820 Series User’s Guide 242 Profile Name Type in a name in this file. Accept Any Peer ID Click to accept any peer regardless of its identity. Accept Subject Alternative Name Click to check one specific field of digital signature to accept the peer with matching value. The field can be IP Address, Domain, or E-mail Address . The box un[...]

VigorIPPBX 2820 Series User’s Guide 243 5 5 . . 9 9 . . 5 5 R R e e m m o o t t e e D D i i a a l l - - i i n n U U s s e e r r You can manage remote access by maintaining a table of remote user profile, so that users can be authenticated to dial-in via ISDN or build the VPN connection. You may set parameters including specified connection peer I[...]

VigorIPPBX 2820 Series User’s Guide 244 Enable this account Check the box to enable this function. Idle Timeout- If the dial-in user is idle over the limitation of the timer, the router will drop this connection. By default, the Idle Timeout is set to 300 seconds. ISDN Allow the remote ISDN dial-in connection. You can further set up Callback func[...]

VigorIPPBX 2820 Series User’s Guide 245 becomes one pure L2TP connection. Must - Specify the IPSec policy to be definitel y applied on the L2TP connection. Specify Remote Node Check the checkbox- You can specify the IP address of the remote dial-in user, ISDN number or peer ID (used in IKE aggressive mode). Uncheck the checkbox- This means the co[...]

VigorIPPBX 2820 Series User’s Guide 246 authenticated, but not be encrypte d. By default, this option is invoked. You can uncheck it to disable it. High - Encapsulating Security Payload (ESP) means payload (data) will be encrypted and authenticated. You may select encryption algorithm from Data Encryption Standard (DES), Triple DES (3DES), and AE[...]

VigorIPPBX 2820 Series User’s Guide 247 5 5 . . 9 9 . . 6 6 L L A A N N t t o o L L A A N N Here you can manage LAN-to-LAN connections by maintaining a table of connection profiles. You may set parameters including sp ecified connection direction (dial-in or dial-out), connection peer ID, connection ty pe (VPN connection - including PPT P, IPSec [...]

VigorIPPBX 2820 Series User’s Guide 248 Profile Name Specify a name for the profile of the LAN-to-LAN connection. Enable this profile Check here to activate this profile. Netbios Naming Packet Pass – click it to have an inquiry for data transm ission between the hosts located on both sides of VPN Tunnel while connecting. Block – When there is[...]

VigorIPPBX 2820 Series User’s Guide 249 WAN1 First - While connecting, the router will use WAN1 as the first channel for VPN connection. If WAN1 fails, the router will use another WAN interface instead. WAN1 Only - While connecting, the router will use WAN1 as the only channel for VPN connection. WAN2 First - While connecting, the router will use[...]

VigorIPPBX 2820 Series User’s Guide 250 and Password for the authentication of remote server. You can further set up Callback (CBCP) function below. PPTP Build a PPTP VPN connection to the server through the Internet. You should set the identity like User Name and Password below for the authentication of remote server. IPSec Tunnel Build an IPSec[...]

VigorIPPBX 2820 Series User’s Guide 251 Pre-Shared Key - Input 1-63 characters as pre-shared key. Digital Signature (X.509) - Select one predefined Profiles set in the VPN and Remote Access >>IPSec Peer Identity . IPSec Security Method This group of fields is a must for IPSec Tunnels and L2TP with IPSec Policy. Medium Medium (AH) means data[...]

VigorIPPBX 2820 Series User’s Guide 252 The default value in Vigor router is Main mode. IKE phase 1 proposal- To propose the local available authentication schemes and encryption algorithms to the VPN peers, and get its feedback to find a match. Two combinations are available for Aggressive mode and nine for Main mode. We suggest you select the c[...]

VigorIPPBX 2820 Series User’s Guide 253 Allowed Dial-In Type Determine the dial-in connection with different types. ISDN Allow the remote ISDN LAN-to-LAN connection. You should set the User Name and Password of remote dial-in user below. In addition, you can further set up Callback function below. PPTP Allow the remote dial-in user to make a PPTP[...]

VigorIPPBX 2820 Series User’s Guide 254 Must - Specify the IPSec policy to be definitely applied on the L2TP connection. Specify CLID or Remote VPN Gateway You can specify the IP address of the remote dial-in user or peer ID (should be the same with the ID setting in dial-in type) by checking the box. Enter Peer ISDN number if you select ISDN abo[...]

VigorIPPBX 2820 Series User’s Guide 255 Callback budget - By default, the callback function has limitation of callback period. Once the callback budget is exhausted, the function will be disabled automatically. Callback Budget (Unit: minutes)- Specify the time budget for the dial-in user. The budget will be decreased automatically per callback co[...]

VigorIPPBX 2820 Series User’s Guide 256 5 5 . . 9 9 . . 7 7 C C o o n n n n e e c c t t i i o o n n M M a a n n a a g g e e m m e e n n t t You can find the summary table of all VPN connections. You may disconnect any VPN connection by clicking Drop button. You m ay also aggressively Dial-out by using Dial-out Tool and clicking Dial button. Dial [...]

VigorIPPBX 2820 Series User’s Guide 257 5 5 . . 1 1 0 0 C C e e r r t t i i f f i i c c a a t t e e M M a a n n a a g g e e m m e e n n t t A digital certificate works as an electronic ID, which is issued by a certification authority (CA). It contains information such as your name, a serial number, expiration dates etc., and the digital signature[...]

VigorIPPBX 2820 Series User’s Guide 258 Type in all the information that the window request. Then click Generate again. Import Click this button to import a saved file as the certification information. Refresh Click this button to refresh the information listed below. View Click this button to view the detailed settings for certificate request. A[...]

VigorIPPBX 2820 Series User’s Guide 259 5 5 . . 1 1 0 0 . . 2 2 T T r r u u s s t t e e d d C C A A C C e e r r t t i i f f i i c c a a t t e e Trusted CA certificate lists three sets of trusted CA certificate. To import a pre-saved trusted CA certificate, please click IMPORT to open the following window. Use Browse… to find out the saved text [...]

VigorIPPBX 2820 Series User’s Guide 260 5 5 . . 1 1 0 0 . . 3 3 C C e e r r t t i i f f i i c c a a t t e e B B a a c c k k u u p p Local certificate and Trusted CA certificate for this router can be saved within one file. Please click Backup on the following screen to save them . If you want to set encryption password for these certificates, ple[...]

VigorIPPBX 2820 Series User’s Guide 261 5 5 . . 1 1 1 1 . . 2 2 G G e e n n e e r r a a l l S S e e t t u u p p This page provides some basic ISDN settings such as enabling the ISDN port or not, MSN numbers and blocked MSN numbers, etc. ISDN Port Click Enable to open the ISDN port and Disable to close it. Country Code For proper operation on your[...]

VigorIPPBX 2820 Series User’s Guide 262 Point-to-Point - Configure ISDN port to use static TEI (Terminal Endpoint Identifier). Point-to-Multipoint - Configure ISDN port to use Dynamic TEI. Own Number Enter your ISDN number. Every outgoing call will carry the number to the receiver. Blocked MSN Numbers for the router Enter the specified MSN number[...]

VigorIPPBX 2820 Series User’s Guide 263 E E x x a a m m p p l l e e : : Below shows an example of TE port MSN number: Refer to the following explanation: a. If you setup "MSN numbers for the router" as the above figure, it means the Vigor router only accepts MSN numbers of 5972727 / 5 972728 / 5972729 . b. If someone dials to the router[...]

VigorIPPBX 2820 Series User’s Guide 264 5 5 . . 1 1 1 1 . . 3 3 D D i i a a l l t t o o S S i i n n g g l l e e I I S S P P Select Dialing to a Single ISP if you access the Internet via a single ISP. ISP Access Setup ISP Name - Enter your ISP name such as Seednet, Hinet and so on. Dial Number - Enter the ISDN access number provided by your ISP. U[...]

VigorIPPBX 2820 Series User’s Guide 265 disconnect after being idle for a preset amount of time. The default is 180 seconds. If you set the time to 0, the ISDN connection to the ISP will always remain on. IP Address Assignment Method (IPCP) In most environments, you should not change these settings as most ISPs provide a dynamic IP address for th[...]

VigorIPPBX 2820 Series User’s Guide 266 configure the PPP session to use the PAP or CHAP protocols to negotiate the username and password with the ISP. Idle Timeout - Idle timeout means the router will be disconnect after being idle for a preset amount of time. The default is 180 seconds. If you set the time to 0, the ISDN connection to the ISP w[...]

VigorIPPBX 2820 Series User’s Guide 267 5 5 . . 1 1 1 1 . . 5 5 C C a a l l l l C C o o n n t t r r o o l l Some applications require that the router be remotely activated, or be able to dial up to the ISP via the ISDN interface. Vigor routers provide this feature by allowing user to make a phone call to the router and then ask it to dial up to t[...]

VigorIPPBX 2820 Series User’s Guide 268 PPP Authentication - It specifies the PPP authentication method for PPP/MP connections. Normally you can set it to PAP/CHAP for better compatibility. TCP Header Compression - VJ Compression : It is used for TCP/IP protocol header compression. Normally it is set to Yes to improve bandwidth utilization. Idle [...]

VigorIPPBX 2820 Series User’s Guide 269 This menu can assist users to configure most of settings in IP PBX. Below shows menu items for IP PBX: 5 5 . . 1 1 2 2 . . 1 1 E E x x t t e e n n s s i i o o n n The system allows you to set 50 extension numbers for ISDN/SIP/Phone call. Please open IP PBX>>Extension to get the following page. There a[...]

VigorIPPBX 2820 Series User’s Guide 270 Internal Phone Extension Active Click Enable to invoke such profile. Allow Registration from If Disable registration from WAN in IP PBX >> PBX System >> SIP Proxy Setting page is unchecked, there are two options offered here ( WAN / VPN) for extension registration. For getting the highest networ[...]

VigorIPPBX 2820 Series User’s Guide 271 Display Name Type a name as a display for this extension profile. Authentication Check this box to make the IP PBX executing authentication while the number is dialed. Use Display Name as authentication ID – Check this box to use the Display Name as the authentication ID for such extension profile. Passwo[...]

VigorIPPBX 2820 Series User’s Guide 272 forwarding to certain extension or group, or forwarding to SIP Trunk. Please determine the way you want to process. Not on-line – When this extension number is not onli ne, the incoming phone call will be processed by leaving voice mail, forwarding to certain extension or group, or forwarding to SIP Trunk[...]

VigorIPPBX 2820 Series User’s Guide 273[...]

VigorIPPBX 2820 Series User’s Guide 274 5 5 . . 1 1 2 2 . . 2 2 L L i i n n e e S S e e t t t t i i n n g g There are six SIP outside lines and one ISDN line provided by this IP PBX device. Users can set them respectively from SIP Trunk and ISDN Trunk. DID (Direct Inward Dialing) is a service provi ded by SIP providers. It allows on e main SIP ac[...]

VigorIPPBX 2820 Series User’s Guide 275 Profile Name Assign a name for this profile for identifying. You can type similar name with the dom ain. For example, if the domain name is draytel.org , then you m ight set draytel-1 in this field. Register via If you want to make VoIP call without register personal information, please choose None and chec[...]

VigorIPPBX 2820 Series User’s Guide 276 Account Number/Name Enter your account name of SIP Address, e.g. every text before @.. Authentication ID Check the box to invoke this function and enter the name or number used for SIP Authorization with SIP Registrar. If this setting value is the same as Account Name, it is not necessary for you to check t[...]

VigorIPPBX 2820 Series User’s Guide 277 A A l l i i a a s s L L i i s s t t Click the Alias List link to access into the configur ation page as shown below. Profile Name Display the alias name for such sub account. Number Display the phone number of such account. Office Hours Display the selected answer mode for office hours. Non Office Hours Dis[...]

VigorIPPBX 2820 Series User’s Guide 278 Alias Number Type a number for such account. Alias of SIP Trunk Choose one of the items listed in SIP Trunk List for this alias profile. Out-going call CLI Determine which phone numb er will be shown to the remote end. Main number – Choose this item to display the SIP trunk number. Alias number – Choose[...]

VigorIPPBX 2820 Series User’s Guide 279 IPPBX>PBX System> Phone Setting page to change the port type. Office hours answer mode Set the answering mode for such outside line in office time. You can specify it with Auto Attendant (AA), or forward it to any Extension or Group directly. Non-office hours answer mode Set the answering mode for suc[...]

VigorIPPBX 2820 Series User’s Guide 280 Non-office hours answer mode Set the answering mode for such outside line in non-office time. You can specify it with Auto Attendant, or forward it to any Extension or Group directly. Off-Net Pin Code If a user needs to do off-net (from VoIP to PSTN) call, he has to input the PIN code number to do the authe[...]

VigorIPPBX 2820 Series User’s Guide 281 5 5 . . 1 1 2 2 . . 3 3 D D i i a a l l P P l l a a n n 5 5 . . 1 1 2 2 . . 3 3 . . 1 1 D D i i g g i i t t M M a a p p For the convenience of user, this page allows users to edit prefix number for the SIP account with adding number, stripping number or replacing number. It is used to help user having a qui[...]

VigorIPPBX 2820 Series User’s Guide 282 Strip - When you choose this mode, partial or the wh ole prefix number will be deleted according to the OP number. Take the above picture (Prefix Table Setup web page) as an example, the OP number of 886 will be deleted completely for the prefix number is set with 886 . Replace - When you choose this mode, [...]

VigorIPPBX 2820 Series User’s Guide 283 Backup Route It will be triggered when the original route is not registered or receives failed response. 5 5 . . 1 1 2 2 . . 3 3 . . 2 2 P P h h o o n n e e B B o o o o k k In this section, you can set your VoIP contacts in the “phonebook”. It can help you to make calls quickly and easily by using Speed[...]

VigorIPPBX 2820 Series User’s Guide 284 Speed Dial Number Type the digit number (maxim um 6) in this field which can dial to the client with the phone number specified later. Phone Number Type the complete phone number (maximum 19) for the client that you want to dial out. Route Choose the interface (from VoIP 1 to VoIP 6) for the phone call to d[...]

VigorIPPBX 2820 Series User’s Guide 285 Apply To Call barring can be applied to specific extension number (set in IP PBX >>Extension ) or group ( IP PBX>>PBX System>>Hunt Group ) respectively or applied to all of extensions/groups completely. Barring Type Determine the type of the VoIP phone call, URI/URL or number. It will brin[...]

VigorIPPBX 2820 Series User’s Guide 286 For Block Unknown Domain – this function can block incoming calls from unrecognized domain that is not specified in SIP accounts. Such controlling also can be done based on preconfigured schedules. 5 5 . . 1 1 2 2 . . 4 4 P P B B X X S S y y s s t t e e m m This page allows you to set relational (advanced[...]

VigorIPPBX 2820 Series User’s Guide 287 5060. SIP Proxy Realm Type SIP service domain name. In full SIP URI, such is the part after @ symbol. Parking Server Number This number is used to communicate with the parking server and invoke the parking function. The default setting number is “777”. 1. When you receive a phone call and need to go to [...]

VigorIPPBX 2820 Series User’s Guide 288 5 5 . . 1 1 2 2 . . 4 4 . . 2 2 H H u u n n t t G G r r o o u u p p This page allows you to make several extension numbers under certain group. Thus, when a phone call incomes, all the extension numbers under such group will ring. Index You can set 10 groups for using in different conditions . Simply click [...]

VigorIPPBX 2820 Series User’s Guide 289 Hunt Group Name Type suitable name for such group. Hunt Group Extension Type extension number for such group. Hunt Rule Use the drop down menu to choose rule for such group. Simultaneously – Choose such rule can make all the phones in the groups ring while receiving incom ing calls. Sequentially - Choose [...]

VigorIPPBX 2820 Series User’s Guide 290 Add>> Click this button to move the selected item in Available area to Chosen area. Add All Click this button to move all of the items in Available area to Chosen area. Remove<< Click this button to move the selected item in Chosen area to Available area. Remove All Click this button to clear al[...]

VigorIPPBX 2820 Series User’s Guide 291 5 5 . . 1 1 2 2 . . 4 4 . . 3 3 V V o o i i c c e e M M a a i i l l C C o o n n f f i i g g u u r r a a t t i i o o n n This page allows users to set actions for voices mails. Extension for checking messages The number specified here is used for the user to listen personal voice mail from IP PBX device. Sen[...]

VigorIPPBX 2820 Series User’s Guide 292 5 5 . . 1 1 2 2 . . 4 4 . . 4 4 O O f f f f i i c c e e H H o o u u r r s s You can set ten groups of office hours including starting p oint, ending point on duty da y(s). Office Hour Start Use the drop down menu to choose the time as the starting point. Office Hour End Use the drop down menu to choose the [...]

VigorIPPBX 2820 Series User’s Guide 293 5 5 . . 1 1 2 2 . . 4 4 . . 5 5 A A u u t t o o A A t t t t e e n n d d a a n n t t W W i i z z a a r r d d The first page is configured for phone calls in office hours. Click Next . The second page is configured for phone calls in non-o ffice hours. Key 0-9 Key 0 is fixed with Ring Extension. Key 1 – 9 c[...]

VigorIPPBX 2820 Series User’s Guide 294 Ring Extension - Only the extension number selected here will ring. Plays Prompt - Audio file will be played automatically. Ring Hunt Group – Only the extension num ber within the Hunt Group will ring. Not Used – Nothing will be done for the key. Drop down menu 2 contains extension name (ex. Tom, Mike)][...]

VigorIPPBX 2820 Series User’s Guide 295 5 5 . . 1 1 2 2 . . 4 4 . . 6 6 P P r r o o m m p p t t M M a a i i n n t t e e n n a a n n c c e e The IP PBX system provides several audio fil es for users to choose for playing. Moreover, users can upload other audio files from USB storage or hard disk or others to make the IP PBX system playing. Users c[...]

VigorIPPBX 2820 Series User’s Guide 296 Prompt 1 to prom pt 10 will be used for user-defined audio files (file format must be .WAV). System Prompt file is provided by router firmware. Upload System Prompt file is provided by router firmware. To use such audio file, you have to upload it to flash memory of the router after finishing firmware updat[...]

VigorIPPBX 2820 Series User’s Guide 297 R R e e c c o o r r d d a a u u d d i i o o f f i i l l e e Below shows a flow chart for using a phone set to record audio file. 1 151#~1 160# 1251#~1260# 1351#~1360# 14# # 1 : S a v e 2 : R e v i e w 3 : R e - r e c o r d :Cancel 1 : Confirm 1 : Cancel 1 : Confirm 1 : Cancel ( Record user-defined prompt fi[...]

VigorIPPBX 2820 Series User’s Guide 298 5 5 . . 1 1 2 2 . . 4 4 . . 7 7 P P h h o o n n e e S S e e t t t t i i n n g g This page allows user to set phone settings. Phone List Port – There are four phone ports provided here for you to configure. Index 1 and Index 4 are fixed and two (I ndex 2 & 3) are configurable. Phone port allows y ou to[...]

VigorIPPBX 2820 Series User’s Guide 299 to change SIP account for each phone port. DTMF Relay – Display DTMF mode that configured in the advanced settings page of Phone Index. RTP Symmetric RTP – Check this box to invoke the function. To make the data transmission going t hrough on both ends of local router and remote router not misleading du[...]

VigorIPPBX 2820 Series User’s Guide 300 D D e e t t a a i i l l e e d d S S e e t t t t i i n n g g s s f f o o r r P P h h o o n n e e P P o o r r t t Click the number link of Phone port, you can access into the following page for configuring Phone settings. Below is the sample page for Phone port. Hotline Check the box to enable it. Type in the[...]

VigorIPPBX 2820 Series User’s Guide 301 good voice quality. If the upstream speed is only 64Kbps, do not use G.711 codec. It is better for you to have at least 256Kbps upstream if you would like to use G.711. Single Codec – If the box is checked, only the selected Codec will be applied. Packet Size - The amount of data contained in a single pac[...]

VigorIPPBX 2820 Series User’s Guide 302 Region Select the proper region which you are located. The common settings of Caller ID Type , Dial tone , Ringing tone , Busy tone and Congestion tone will be shown automatically on the page. If you cannot find out a suitable one, please choose User Defined and fill out the corresponding values for dial to[...]

VigorIPPBX 2820 Series User’s Guide 303 from 1- 10. The larger of the number, the louder the volume is. MISC Dial Tone Power Leve l - This setting is used to adjust the loudness of the dial tone. The smaller the number is, the louder the dial tone is. It is recommended for you to use the default setting. Ring Frequency - This setting is used to d[...]

VigorIPPBX 2820 Series User’s Guide 304 D D e e t t a a i i l l e e d d S S e e t t t t i i n n g g s s f f o o r r I I S S D D N N 1 1 / / 2 2 - - S S 0 0 P P o o r r t t Click the number link of Index 2 or Index 3 (ISDN1-S0 or ISDN2-S0), you can access into the following page for configuring Phone settings. Hotline Check the box to enable it. T[...]

VigorIPPBX 2820 Series User’s Guide 305 good voice quality. If your upstream speed is only 64Kbps, do not use G.711 codec. It is better for you to have at least 256Kbps upstream if you would like to use G.711. Single Codec – If the box is checked, only the selected Codec will be applied. Packet Size - The amount of data contained in a single pa[...]

VigorIPPBX 2820 Series User’s Guide 306 Region Select the proper region which you are located. The common settings of Caller ID Type , Dial tone , Ringing tone , Busy tone and Congestion tone will be shown automatically on the page. If you cannot find out a suitable one, please choose User Defined and fill out the corresponding values for dial to[...]

VigorIPPBX 2820 Series User’s Guide 307 communication. Volume Gain Mic Gain (1-10)/Speaker Gain (1-10) - Adjust the volume of microphone and speaker by entering number from 1- 10. The larger of the number, the louder the volume is. MISC Dial Tone Power Leve l - This setting is used to adjust the loudness of the dial tone. The smaller the number i[...]

VigorIPPBX 2820 Series User’s Guide 308 Session Timer Check the box to enable the function. In the limited time that you set in this field, if there is no response, the connecting call will be closed automatically. DND (Do Not Disturb) mode Set a period of peace time without disturbing by VoIP phone call. During the period, the one who dial in wi[...]

VigorIPPBX 2820 Series User’s Guide 309 Voice Active Detector - This function can detect if the voice on both sides is active or not. If not, the router will do something to save the bandwidth for other using. Click On to invoke this function; click off to close the function. In addition, you can press the Advanced button to configure tone settin[...]

VigorIPPBX 2820 Series User’s Guide 310 Also, you can specify each field for your necessity. It is recommended for you to use the default settings for VoIP communication. Volume Gain Mic Gain (1-10)/Speaker Gain (1-10) - Adjust the volume of microphone and speaker by entering number from 1- 10. The larger of the number, the louder the volume is. [...]

VigorIPPBX 2820 Series User’s Guide 311 be sent to the remote end with SIP me ssage. Payload Type (rfc2833) - Choose a number from 96 to 127, the default value was 101. This setting is available for the OutBand (RFC2833) mode. D D e e t t a a i i l l e e d d S S e e t t t t i i n n g g s s f f o o r r F F X X O O P P o o r r t t Click the number [...]

VigorIPPBX 2820 Series User’s Guide 312 Single Codec – If the box is checked, only the selected Codec will be applied. Packet Size -The amount of data contained in a single packet. The default value is 20 ms, which means the data packet will contain 20 ms voice information. Voice Active Detector - This function can detect if the voice on both s[...]

VigorIPPBX 2820 Series User’s Guide 313 Region Select the proper region which you are located. The common settings of Caller ID Type , Dial tone , Ringing tone , Busy tone and Congestion tone will be shown automatically on the page. If you cannot find out a suitable one, please choose User Defined and fill out the corresponding values for dial to[...]

VigorIPPBX 2820 Series User’s Guide 314 Volume Gain Mic Gain (1-10)/Speaker Gain (1-10) - Adjust the volume of microphone and speaker by entering number from 1- 10. The larger of the number, the louder the volume is. MISC Dial Tone Power Leve l - This setting is used to adjust the loudness of the dial tone. The smaller the number is, the louder t[...]

VigorIPPBX 2820 Series User’s Guide 315 F F o o u u r r I I S S D D N N C C h h a a n n n n e e l l s s A A p p p p l l i i c c a a t t i i o o n n There are two ISDN physical connectors for c onnecting to ISDN phones. However, if these two ISDN connectors are configured with ISDN-TE port from the web page, LAN users can connect to four ISDN phon[...]

VigorIPPBX 2820 Series User’s Guide 316 When you finished the configuration, four ISDN lines are ready for th e user to communicate with others. 5 5 . . 1 1 2 2 . . 4 4 . . 8 8 S S I I P P T T r r u u n n k k a a n n d d E E x x t t e e n n s s i i o o n n C C o o n n f f i i g g u u r r a a t t i i o o n n B B a a c c k k u u p p This page allow[...]

VigorIPPBX 2820 Series User’s Guide 317 5 5 . . 1 1 2 2 . . 5 5 P P B B X X S S t t a a t t u u s s 5 5 . . 1 1 2 2 . . 5 5 . . 1 1 C C a a l l l l D D e e t t a a i i l l R R e e c c o o r r d d s s This page displays call records of IP PBX such as failed call, successful call, no-answer call, date of the call and the duration of each call, and [...]

VigorIPPBX 2820 Series User’s Guide 318 5 5 . . 1 1 2 2 . . 5 5 . . 2 2 E E x x t t e e n n s s i i o o n n M M o o n n i i t t o o r r This page displays owner’s name, IP address, status and peer ID for each extension number. Refresh Click it to reload the page. 5 5 . . 1 1 3 3 W W i i r r e e l l e e s s s s L L A A N N This function is used [...]

VigorIPPBX 2820 Series User’s Guide 319 S S e e c c u u r r i i t t y y O O v v e e r r v v i i e e w w Real-time Hardware Encryption: Vigor Router is equipped with a hardware AES encryption engine so it can apply the highest protection to your data without infl uencing user experience. Complete Security Standard Selection: To ensure the security[...]

VigorIPPBX 2820 Series User’s Guide 320 5 5 . . 1 1 3 3 . . 2 2 G G e e n n e e r r a a l l S S e e t t u u p p By clicking the General Settings , a new web page will appear so that you could configure the SSID and the wireless channel. Please refer to the following figure for more information. Enable Wireless LAN Check the box to enable wireless[...]

VigorIPPBX 2820 Series User’s Guide 321 (11b+11g+11n) stations simultaneously. Simply choose Mix (11b+11g+11n) mode. Index(1-15) Set the wireless LAN to work at certain time interval only. You may choose up to 4 schedules out of the 15 schedules pre-defined in Applications >> Schedule setup. The default setting of this filed is blank and th[...]

VigorIPPBX 2820 Series User’s Guide 322 Long Preamble This option is to define the length of the sync field in an 802.11 packet. Most modern wireless network uses short preamble with 56 bit sync filed instead of long pream ble with 128 bit sync field. However, some original 11b wireless network devices only support long preamble. Check it to use [...]

VigorIPPBX 2820 Series User’s Guide 323 Download – Type the transm itting rate for data download. Default value is 30,000 kbps. 5 5 . . 1 1 3 3 . . 3 3 S S e e c c u u r r i i t t y y This page allows you to set security with diffe rent modes for SSID 1, 2, 3 and 4 respectively. After configuring the correct settings, please click OK to save an[...]

VigorIPPBX 2820 Series User’s Guide 324 WPA/802.1x Only- Accepts only WPA clients and the encryption key is obtained dynamically from RADIUS server with 802.1X protocol. WPA2/802.1x Only- Accepts only WPA2 clients and the encryption key is obtained dynamically from RADIUS server with 802.1X protocol. Mixed (WPA+WPA2/802.1x only) - Accepts WPA and[...]

VigorIPPBX 2820 Series User’s Guide 325 5 5 . . 1 1 3 3 . . 4 4 A A c c c c e e s s s s C C o o n n t t r r o o l l In the Access Control , the router may restrict wireless access to cert ain wireless clients only by locking their MAC address into a black or wh ite list. The user may block wireless clients by inserting their MAC addresses into a [...]

VigorIPPBX 2820 Series User’s Guide 326 5 5 . . 1 1 3 3 . . 5 5 W W P P S S WPS (Wi-Fi Protected Setup) provides easy procedure to make network connection between wireless station and wireless access poi nt (vigor router) with the e ncryption of WPA and WPA2. Note: Such function is available for the wi reless station with WPS supported. It is the[...]

VigorIPPBX 2820 Series User’s Guide 327 z If you want to use PIN code, you have to know the PIN code specified in wireless client. Then provide the PIN code of the wi reless client you wish to connect to the vigor router. For WPS is supported in WPA-PSK or WPA2- PSK mode, if you do not choose such mode in Wireless LAN>>Security , yo u will [...]

VigorIPPBX 2820 Series User’s Guide 328 Authentication Mode Display current authentication mode of the router. Only WPA2/PSK and WPA/PSK support WPS. Configure via Push Button Click Start PBC to invoke Push-Button style WPS setup procedure. The router will wait for WPS requests from wireless clients about two minutes. The WPS LED on the router wi[...]

VigorIPPBX 2820 Series User’s Guide 329 The application for the WDS-Repeater mode is depicted as below: The major difference between these two modes is that: while in Repeater mode, the packets received from one peer AP can be repeated to another peer AP through WDS links. Yet in Bridge mode, packets received from a WDS link will only be for ward[...]

VigorIPPBX 2820 Series User’s Guide 330 Mode Choose the mode for WDS setting. Disable mode will not invoke any WDS setting. Bridge mode is designed to fulfill the first type of application. Repeater mode is for the second one. Security There are three types for security, Disable , WEP and Pre-shared key . The setting you choose here will make the[...]

VigorIPPBX 2820 Series User’s Guide 331 MAC addresses are allowed to be entered in this page at one time. Yet please disable the unused link to get better performance. If you want to invoke the peer MAC address, remember to check Enable box in the front of the MAC address after typing. Repeater If you choose Repeater as the connecting mode, pleas[...]

VigorIPPBX 2820 Series User’s Guide 332 long guard interval for data transmit based on the stati on capability. Aggregation MSDU Aggregation MSDU can combine frames with different sizes. It is used for improving MAC layer’s performance for some brand’s clients. The default setting is Enable. 5 5 . . 1 1 3 3 . . 8 8 A A P P D D i i s s c c o o[...]

VigorIPPBX 2820 Series User’s Guide 333 result field, and click Bridge or Repeater . Next, click Add to . Later, the MAC address of the AP will be added to Bridge or Repeater field of WDS settings page. 5 5 . . 1 1 3 3 . . 9 9 S S t t a a t t i i o o n n L L i i s s t t Station List provides the knowledge of connecting wire less clients now along[...]

VigorIPPBX 2820 Series User’s Guide 334 5 5 . . 1 1 4 4 U U S S B B A A p p p p l l i i c c a a t t i i o o n n USB diskette can be regarded as a server . By way of Vigor router, clients on LAN can access, write and read data stored in USB diskette. After setting the configuration in USB Application , you can type the IP address of the Vigor rout[...]

VigorIPPBX 2820 Series User’s Guide 335 Default Charset is for English based file name. For Simplified Chinese file/directory names, please choose GB2312; for Traditional Chinese file/directory names, choose BIG5. Samba Service Settings Click Enable to invoke samba service via the router. Access Mode LAN Only – Users coming from internet cannot[...]

VigorIPPBX 2820 Series User’s Guide 336 FTP/Samba User Enable – Click this button to activate this profile (account) for FTP service or Samba User service. Later, the user can use the username specified in this page to login into FTP server. Disable – Click this button to disable such profile. Username Type the username for FTP/Sa mba users f[...]

VigorIPPBX 2820 Series User’s Guide 337 Access Rule It determines the authority for su ch profile. Any user, who uses such profile for accessing into USB storage disk, must follow the rule specified here. File – Check the items (Read, Write and Delete) for such profile. Directory –Check the items (List, Create and Re move) for such profile. B[...]

VigorIPPBX 2820 Series User’s Guide 338 Current Path Display current folder. Upload Click this button to upl oad the selected file to the USB diskette. The uploaded file in the USB diskette can be shared for other user through FTP.[...]

VigorIPPBX 2820 Series User’s Guide 339 5 5 . . 1 1 4 4 . . 4 4 D D i i s s k k S S t t a a t t u u s s This page is to monitor the status for th e users who accessing into FTP or Samba server (USB diskette) via the Vigor router. If you want to remove the diskette from USB port in router, please click Disconnect USB Disk first. And then, remove t[...]

VigorIPPBX 2820 Series User’s Guide 340 5 5 . . 1 1 5 5 S S y y s s t t e e m m M M a a i i n n t t e e n n a a n n c c e e For the system setup, there are several items that you have to know the way of configuration: Status, Administrator Password, Configuration Backup, Syslog, Time setup, Reboot System, and Firmware Upgrade. Below shows the men[...]

VigorIPPBX 2820 Series User’s Guide 341 1 st IP Address Display the IP address of the LAN interface. 1 st Subnet Mask Display the subnet mask address of the LAN interface. DHCP Server Display the current status of DHCP server of the LAN interface. DNS Display the assigned IP address of the primary DNS. WAN------- Link Status Display current conne[...]

VigorIPPBX 2820 Series User’s Guide 342 5 5 . . 1 1 5 5 . . 2 2 T T R R - - 0 0 6 6 9 9 This device supports TR-069 standard. It is very convenient for an administrator to m anage a TR-069 device through an Auto Configuration Server, e.g., VigorACS. ACS Server On Choose the interface for the router connecting to ACS server. ACS Server URL/Usernam[...]

VigorIPPBX 2820 Series User’s Guide 343 5 5 . . 1 1 5 5 . . 3 3 A A d d m m i i n n i i s s t t r r a a t t o o r r P P a a s s s s w w o o r r d d This page allows you to set new password. Old Password Type in the old password. The factory default setting for password is blank. New Password Type in new password in this filed. Confirm Password Ty[...]

VigorIPPBX 2820 Series User’s Guide 344 6. In Save As dialog, the default filename is config.cfg . You could gi ve it another name by yourself. 7. Click Save button, the configuration will download a utomatically to your computer as a file named config.cfg . The above example is using W indows platform for demonstrating exam ples. The Mac or Linu[...]

VigorIPPBX 2820 Series User’s Guide 345 5 5 . . 1 1 5 5 . . 5 5 S S y y s s l l o o g g / / M M a a i i l l A A l l e e r r t t SysLog function is provided for users to monitor router. There is no bother to directly get into the Web Configurator of the router or borrow de bug equipments. Enable Check Enable to activate function of syslog. Syslog [...]

VigorIPPBX 2820 Series User’s Guide 346 Authentication Check this box to activate this function while using e-mail application. User Name Type the user name for authentication. Password Type the password for authentication. Enable E-mail Alert Check the box to send alert message to the e-mail box while the modem detecting the item(s) you specify [...]

VigorIPPBX 2820 Series User’s Guide 347 5 5 . . 1 1 5 5 . . 6 6 T T i i m m e e a a n n d d D D a a t t e e It allows you to specify where the time of the router should be inquired from. Current System Time Click Inquire Time to get the current time. Use Browser Time Select this option to use the browser time from the remote administrator PC host[...]

VigorIPPBX 2820 Series User’s Guide 348 5 5 . . 1 1 5 5 . . 7 7 M M a a n n a a g g e e m m e e n n t t This page allows you to manage the setti ngs for access control, access list, port setup, and SMP setup. For example, as to management access control, the port number is used to send/receive SIP message for building a session. The default value[...]

VigorIPPBX 2820 Series User’s Guide 349 Get Community Set the name for getting community by typing a proper character. The default setting is public. Set Community Set community by typing a proper nam e. The default setting is private. Manager Host IP Set one host as the manager to execute SNMP function. Please type in IP address to specify certa[...]

VigorIPPBX 2820 Series User’s Guide 350 5 5 . . 1 1 5 5 . . 9 9 F F i i r r m m w w a a r r e e U U p p g g r r a a d d e e Before upgrading your router firmware, you need to i nstall the Router Tools. The Firmware Upgrade Utility is included in the tools. The following web page will guide you to upgrade firmware by using an exam ple. Note that t[...]

VigorIPPBX 2820 Series User’s Guide 351 5.15.10 Activation There are three ways to activate WCF on vigor router, using Service Activation Wizard , by means of CSM>>Web Content Filter Profile or via System Maintenance>>Activation . After you have finished the setting profiles for WCF, it is the time to activate the mechanism for your c[...]

VigorIPPBX 2820 Series User’s Guide 352 Below shows the successful activation of Web Content Filter: Status Display the mechanism (represented with code number, e.g., CT-CF) adopted by such router. Start Date Display the starting date of WCF license activated successfully. Expire Date Display the ending date of WCF license activated successfully.[...]

VigorIPPBX 2820 Series User’s Guide 353 5 5 . . 1 1 6 6 . . 1 1 D D i i a a l l - - o o u u t t T T r r i i g g g g e e r r Click Diagnostics and click Dial-out Trigger to open the web pag e. The internet connection (e.g., ISDN, PPPoE, PPPoA, etc) is triggered by a package sending from the source IP address. Decoded Format It shows the source IP [...]

VigorIPPBX 2820 Series User’s Guide 354 5 5 . . 1 1 6 6 . . 3 3 A A R R P P C C a a c c h h e e T T a a b b l l e e Click Diagnostics and click ARP Cache Table to view the content of the ARP (Address Resolution Protocol) cache held in the rout er. The table shows a mapping between an Ethernet hardware address (MAC Address) and an IP address. Refr[...]

VigorIPPBX 2820 Series User’s Guide 355 5 5 . . 1 1 6 6 . . 5 5 N N A A T T S S e e s s s s i i o o n n s s T T a a b b l l e e Click Diagnostics and click NAT Sessions Table to open the setup page. Private IP:Port It indicates the source IP address and port of local PC. #Pseudo Port It indicates the temporary port of the router used for NAT. Pee[...]

VigorIPPBX 2820 Series User’s Guide 356 Ping to Use the drop down list to choose the destination that you want to ping. IP Address Type in the IP address of the Host/IP that you want to ping. Run Click this button to start the ping work. The result will be displayed on the screen. Clear Click this link to remove the result on the window. 5 5 . . [...]

VigorIPPBX 2820 Series User’s Guide 357 refreshing data flow that will be done by the system automatically. Refresh Click this link to refr esh this page manually. Index Display the number of the data flow. IP Address Display the IP address of the monitored device. TX rate (kbps) Display the transmission speed of the monitored device. RX rate (kb[...]

VigorIPPBX 2820 Series User’s Guide 358 5 5 . . 1 1 6 6 . . 8 8 T T r r a a f f f f i i c c G G r r a a p p h h Click Diagnostics and click Traffic Graph to pen the web page. Choose WAN1 Bandwidth/WAN2 Bandwidth, Sessions, daily or w eekly for viewing different traffic graph. Click Refresh to renew the graph at any time. 5 5 . . 1 1 6 6 . . 9 9 T[...]

VigorIPPBX 2820 Series User’s Guide 359 Protocol Choose a protocol (ICMP or UDP) for such route. Host/IP Address It indicates the IP address of the host. Run Click this button to start route tracing work. Clear Click this link to remove the result on the window.[...]

VigorIPPBX 2820 Series User’s Guide 360 This page is left blank.[...]

VigorIPPBX 2820 Series User’s Guide 361 C C h h a a p p t t e e r r 6 6 : : T T r r o o u u b b l l e e S S h h o o o o t t i i n n g g This section will guide you to solve abnormal s ituations if you cannot access into the Internet after installing the router and finishing the web configuration. Please follow sections below to check your basic i[...]

VigorIPPBX 2820 Series User’s Guide 362 6 6 . . 2 2 C C h h e e c c k k i i n n g g I I f f t t h h e e N N e e t t w w o o r r k k C C o o n n n n e e c c t t i i o o n n S S e e t t t t i i n n g g s s o o n n Y Y o o u u r r C C o o m m p p u u t t e e r r I I s s O O K K o o r r N N o o t t Sometimes the link failure occurs due to the wrong n[...]

VigorIPPBX 2820 Series User’s Guide 363 4. Select Obtain an IP address automatically and Obtain DNS server address automatically . F F o o r r M M a a c c O O s s 1. Double click on the current used MacOs on the desktop. 2. Open the Application folder and get into Network . 3. On the Network screen, select Using DHCP from the drop down list of Co[...]

VigorIPPBX 2820 Series User’s Guide 364 6 6 . . 3 3 P P i i n n g g i i n n g g t t h h e e R R o o u u t t e e r r f f r r o o m m Y Y o o u u r r C C o o m m p p u u t t e e r r The default gateway IP address of the router is 192.168.1.1. For so me reason, you might need to use “ping” command to check the link status of the router. The most[...]

VigorIPPBX 2820 Series User’s Guide 365[...]

VigorIPPBX 2820 Series User’s Guide 366 6 6 . . 4 4 C C h h e e c c k k i i n n g g I I f f t t h h e e I I S S P P S S e e t t t t i i n n g g s s a a r r e e O O K K o o r r N N o o t t Click WAN>> Internet Access and then check whether the ISP settings are set correctly. Click WAN1 or WAN2 link to review the settings that you configured [...]

VigorIPPBX 2820 Series User’s Guide 367 T T r r a a n n s s m m i i s s s s i i o o n n R R a a t t e e i i s s n n o o t t f f a a s s t t e e n n o o u u g g h h Please connect your Notebook with 3G USB Modem to test the connection speed to verify if the problem is caused by VigorIPPBX 2820. In addition, please refer to the ma nual of 3G USB Mo[...]

VigorIPPBX 2820 Series User’s Guide 368 After restore the factory default setting, you can configure the settings for the router again to fit your personal request. 6 6 . . 7 7 C C o o n n t t a a c c t t i i n n g g Y Y o o u u r r D D e e a a l l e e r r If the router still cannot work correctly after trying many efforts, please contact your de[...]

VigorIPPBX 2820 Series User’s Guide 369 A A p p p p e e n n d d i i x x : : H H a a r r d d w w a a r r e e S S p p e e c c i i f f i i c c a a t t i i o o n n s s Operating : 0°C ~ 45°C Temperature Storage : -25°C ~ 70°C Humidity 10% ~ 90% ( non-condensing ) Max. Power Consumption 10 Watt Dimension L241 * W165 * H44 ( mm ) Power DC 12V ~ 15V[...]