DoorKing 1812 PLUS manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones DoorKing 1812 PLUS. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica DoorKing 1812 PLUS o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual DoorKing 1812 PLUS se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales DoorKing 1812 PLUS, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones DoorKing 1812 PLUS debe contener:
- información acerca de las especificaciones técnicas del dispositivo DoorKing 1812 PLUS
- nombre de fabricante y año de fabricación del dispositivo DoorKing 1812 PLUS
- condiciones de uso, configuración y mantenimiento del dispositivo DoorKing 1812 PLUS
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de DoorKing 1812 PLUS no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de DoorKing 1812 PLUS y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico DoorKing en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de DoorKing 1812 PLUS, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo DoorKing 1812 PLUS, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual DoorKing 1812 PLUS. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Model 1812 Plus Residential Telephone Intercom / Access Control System Owner’s Manual DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1812-161 REV E, 1/10 Copyright 2009 DoorKing, Inc. All rights reserved.[...]

  • Página 2

    Page 2 1812-161-E-1-10[...]

  • Página 3

    Use this manual with the following models only . 1812-Plus Residential Tele phone Intercom / Access Control System with circuit board 1971 -0 10. DoorKing, Inc. reserves t he right to make chang es in the products described in thi s manual without notice and without obligation of DoorKing, In c. to notify any persons of any such revisions or change[...]

  • Página 4

    Table of Contents Preface Important Notices .............................................................................................................. ........................................6 General Information .....................................................................................................................................[...]

  • Página 5

    2.4 Devices 2.4.1 Simple Access Code Programming ......................................................................................... 30 2.4.2 Access Code Programming .................................................................................................. ... 30 2.4.3 Delete Access Codes ..............................................[...]

  • Página 6

    Important Notices FCC – United States This equipment has been tested and found to comply with the limits for a cla ss A digital device, pursuant to Part 15 of the FCC Rules and Reg ula tions. These limits are designed to provide reasonable protectio n against harmful interferen ce when the equipment is operated in a commercial environment. This e[...]

  • Página 7

    General Information • Prior to beginning the in stallation of the teleph one entry system, we suggest that you become familiar with the instruction s, illustrations, and wiring guidelines in t his manual. This will help insure that you installation is perform ed i n an efficient and professio nal man ner. • The proper installation of the teleph[...]

  • Página 8

    Features • Unique telephone commu nication system allows ho meowners to use their tel ephone as an intercom to speak to a guest at a front door or gate, and to control acce ss to their property. • Unique distinctive ring. • Unit connects dire ctly to the homeowners existing telepho ne line. No additional monthl y expense for a second telephon[...]

  • Página 9

    SECTION 1 - INST ALLA TION Installation of the 1812 Plus Telephone Entry System involves the installation of the hardware and by- pass switch, and the wiring of these components. If used to control a vehicular gate w ith an automatic gate oper ator, the telephone entry system must be mounted a minimum of ten (10) feet away from the gate and gate op[...]

  • Página 10

    1.2 Mount the By-Pass Switch The 1812’s by-pass swit ch provides a method to remove the 1812 from t he telephone line and reconnect the homeo wner’s telephone to the telep hone system. The By -Pass switch IS NOT optional – it must be installed as part of th e 18 12 system. All telephone wiring for the 1812 must pass through the by-pass s witc[...]

  • Página 11

    1.3 Dimensions Surface Mount 1 # 0 * 7 8 9 6 5 4 3 2 10.0 5.25 2.875 6.125 3.0 5.0 2.5 2.5 .875 1.25 1.31 .875 Dia Surface Mount Curved 11.0 6.25 6.75 3.375 5.5 2.5 2.5 1 # 0  789 6 5 4 3 2 .875 .875 1812-161-E-1-10 Page 11[...]

  • Página 12

    Flush Mount Rough-in Box 10.25 7.5 4.5 3.5 5.0 2.625 1.25 Dia Flush Mount 123 6 5 4 9 8 7 # 0 * 9.25 12.0 4.25 3.5 .875 Dia 7.25 6.25 10.0 2.5 5.0 Page 12 1812-161-E-1-10[...]

  • Página 13

    Wall Mount 10.75 3.5 7.375 1 2 3 6 5 4 9 8 7 # 0 * 2.5 2.5 1.125 1812-161-E-1-10 Page 13[...]

  • Página 14

    1.4 Telephone Line Wiring Be sure to observe electrical safety when work ing wit h phon e line s. Phone lines carry electricity and the ring voltage can deliver a substantia l jolt. The best policy is to disconnect the house phon e from the phone company Network Interface Device (also kn own as ‘Demarcation Device’ ) before working on the wirin[...]

  • Página 15

    TELEPHONE LINE WIRING WIRE SIZE MAX DISTANCE IN FEET 24 AWG 800 22 AWG 1600 20 AWG 2200 18 AWG 3600 1.5 Power Wiring Do not run telephone lines and high voltage lines in the same conduit. Separate high volt age and telephone line conduits by at least six (6) in ches. POWER WIRING WIRE SIZE MAX DISTANCE IN FEET 18 AWG 100 16 AWG 200 The 1812 Plus sy[...]

  • Página 16

    1.7 Wiring for a Single Unit – Telephone Mode DOORKING 1875-010 GND ENTRY BY-PASS 12345678 C.O. PH IN PH OUT HOME 16.5 VAC 20 VA Mag Lock Power DOORKING, IN C., INGLEWOOD , CA 903 01 Date: Dwg. No. Rev. Title : 6/09 B M1812P-0 01 1812 Plus – single system. Basic wire connections. 2 Magnetic locks or electric s trikes must be powered from a sepa[...]

  • Página 17

    1.8 Wiring for Multiple Units – Telephone Mode DOORKING 1875-010 GND ENTRY BY-PASS 12345678 C.O. PH IN PH OUT HOME DOORKING, IN C., INGLEWOOD , CA 903 01 Date: Dwg. No. Rev. Title : 6/09 B M1812P-0 02 1812 Plus – multiple system s . Basic wire connections. 2 1 7 3 16.5 VAC 20 VA Mag Lock Power Mag Lock Power 16.5 VAC 20 VA 7 7 6 4 6 5 2 See dra[...]

  • Página 18

    1.9 Wiring for Single U nit – Intercom Mode DOORKING, IN C., INGLEWOOD , CA 903 01 Date: Dwg. No. Rev. Title : 2/09 A M1812P-0 03 1812 Plus – single system. Basic wire c onnections intercom m ode . 3 5 A When connected directly to a single telephone or an un- used C.O. port on a PBX or KSU system, use the PHONE OUT terminals only. The 1812 must[...]

  • Página 19

    1.10 Wiring for Multiple Units – Intercom Mode DOORKING, IN C., INGLEWOOD , CA 903 01 Date: Dwg. No. Rev. Title : 2/09 A M1812P-0 04 1812 Plus – multiple system s . Basic wire c onnections intercom m ode . 3 2 A A Connect the PHONE OUT terminals directly to home telephone or an un-used C.O. port on a PBX or KSU system. Connect the PHONE IN term[...]

  • Página 20

    1.11 Main Terminal Description Terminal Description 1 Phone In (Negative) 2 Phone In (Positive) 3 Ground 4 Phone Out (Positive) 5 Phone Out (Negative) 6 Not Used. 7 Switch Input Relay 1. A switch closure ac ross terminals 7 & 9 will activate relay 1 for its programm ed st rike time. 8 Switch Input Relay 2. A switch closure ac ross terminals 8 &[...]

  • Página 21

    SECTION 2 – PROGRAMMING Before You Start The 1812 has been programmed at the facto ry with m any of the programming parameters alre ady set (default setting) for a typical residential a pplication wit h a single 1812. There is no nee d to re program these parameters unless y ou wa nt to change them. For easy referen ce, refe r to the cha rt on th[...]

  • Página 22

    Programming Guide Table System Parameters Section 2. 2 Description Command Section Default Value Phone / Intercom Mode * 0 6 2.2.1 Phone Single / Multiple Systems * 6 1 2.2.2 Single System Attention Number * 6 2 2.2.3 7 Single or Double Ring * 6 3 2.2.4 Double Number of Rings to Resident * 6 4 2.2.5 5 Talk Time * 0 8 2.2.6 60 Sec. Relay Strike Time[...]

  • Página 23

    IMPORTANT! We strongly suggest that you read these programming instructions in their entirety before beginning any programming of this telephone entry system. The DoorKing 1812-Plus Telep hon e Intercom System can be programmed by the followi ng methods. • KEYPAD : The keypad on the front of the entry syst em can be used to program all features i[...]

  • Página 24

    2.2 System Parameter Progr amming 2.2.1 Phone / Intercom Mode Default setting is 1 (Phone Mode). The 1812 is normally co nnected in series with a re sident’s incoming phone l ine, which supplie s a constant source of DC vo ltage. When the 1812 is con nected in this manner, program the unit for PHONE mode. If the 1812 is to be conne cted to an ope[...]

  • Página 25

    2.2.5 Number of Rings to Ring Residence Default setting is 05 (5 Rings) . When the CALL button on the 1812 is push ed, th is programming sequence sets the number of unanswered rings to the house before the 1812 hang s up. 1. Press * 6 4 and then enter the MASTER CODE. [ * 6 4 _ _ _ _ (beep)] 2. Enter the number of rings befor e 181 2 hangs up (01-9[...]

  • Página 26

    2.2.8 Tone Open Numbers Default setting for Relay 1 is 9876. Default settin g for Relay 2 is 5432. These steps will program the tone open numb er(s) for both relay 1 and relay 2 (each relay is programmed independ ently). You will need to enter a f our-digit number (see chart below) to set each relay. If a function is not desired, e nter # in place [...]

  • Página 27

    2.2.10 Hang Up Tone Default setting is 0. These steps set the number that will ha ng-up the 1812 after the conversatio n is completed. The hang up tone is used when a call from the 1812 has been forwarded to an outside number. Once the conversation has en ded, the hang up to ne number sh ould be pressed; otherwise the 1812 will rem ain on the line [...]

  • Página 28

    2.2.13 Set Call Forwarding Microphone Gain and Speaker Volume Default setting is 71. This adjustment is required only if call forwarding in the 1812 is being use d. This step will adjust the microphone gain (the remo te handset loudness) and the speaker volume (the 1812 loud ness) during call forwarding operation. You may have to perform these step[...]

  • Página 29

    2.3 Directory Codes 2.3.1 Directory Codes 24 – 50 Dial Phone Number The 1812 has the capabil ity of operating as an auto-dialer syste m and can store up to 27 phone numbers in its memory. When a visitor enters a di rectory code o n the syst em keypad, the 1812 will call the phone num ber programmed under the specif ic directory code number. The d[...]

  • Página 30

    2.4 Devices 2.4.1 Simple Access Code Programming This programming sequen ce programs simpl e access codes into the syst em memory. Simpl e access codes cannot be time zone restricted; they ca n only be assigne d to operate either relay 1 or relay 2 on a 24/7 basis. If you require access codes to be tim e zone restricted, use the programming sequenc[...]

  • Página 31

    2.4.4 Delete All Access Codes This programming sequen ce deletes all access cod es. WARNING: Once started, all access codes will be erased. 1. Press * 7 2 and enter the MASTER CODE. [ * 7 2 _ _ _ _ (beep)] 2. Press 2 *. [ 2 * (beep)] 3. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)] 4. The programming s equence will end itse lf automatically. [bee[...]

  • Página 32

    2.5 Time Functions 2.5.1 Program Calendar Chip This programming sequen ce programs the calendar ch ip in the 18 12 system for the current ti me and date. The calendar chip must be prog ra mmed if any of the time related features are going to be used. Note: The clock / calendar chip in the 1812 Plus will keep time for app roximately 48 hours if powe[...]

  • Página 33

    2.5.3 Call Forward Phone Number Programming These steps progra m the call forwarding telephone number into the 181 2 memory. Call forwarding can only be used when the 1812 is p ro grammed in p hone mode (see 2.2.1). 1. Press * 1 0 and enter the MASTER CODE. [ * 1 0 _ _ _ _ (beep)] 2. Enter the phone number where call s fro m the 1812 are to be forw[...]

  • Página 34

    2.5.5 Relay Hold Schedule Default setting in step 3 is 0 (Hold schedules ar e OFF). This program sequen ce sets up schedules to autom at ically activate and deactivate relays 1 and 2 on the control board. Four schedules can be programmed, ea ch of which ca n be assigned to the desired relay(s). These schedules can be independently tu rned on or off[...]

  • Página 35

    2.5.6 Time Zones Default setting in step 3 is 0 (Time Zones are OFF). This programming seque nce sets up time zones (up to 4) that can be applie d to the access codes programmed into the 18 12. These time zones can b e turned on or off once they h ave been programmed. 1. Press * 3 6 and enter the MASTER CODE. [ * 3 6 _ _ _ _ (beep)] 2. Enter a time[...]

  • Página 36

    2.6 Miscellaneous 2.6.1 Restore Defaults This step will restore the factory set default s for each of the pr ogramming parameters. WARNING: Once started, this sequence will program all valu es to factory default. 1. Press * 9 0 and enter the MASTER CODE. [ * 9 0 _ _ _ _ (beep)] 2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)] 3. This sequence wil[...]

  • Página 37

    SECTION 3 – ADJUSTMENTS Speaker Volume The speaker volume potentiometer is labeled SPEAKER VOL on the cont rol board. The speaker volume should be adjusted for adequat e sound. Adju sting the speaker volum e too loud could cause feedback from the microphone. 1. Open the front of the telephone entry system and locat e the spe aker volume adjustmen[...]

  • Página 38

    Page 38 1812-161-E-1-10[...]

  • Página 39

    SECTION 4 – USER INSTRUCTIONS 4.1 Resident Operating Instructions 4.1.1 Granting or Denying a Guest Access To place a call from the 1812 to the re sident’s house, the guest simply presses the PUSH TO CA LL button located on the faceplate. Once the guest has been iden tified by voice communication, the resident may grant them access by pressing [...]

  • Página 40

    4.1.3 Dial-Out Phone Numbers To use the dial-out pho ne number feature, the guest simply pre sses a two-digit directory code (24-5 0) on the system keypad. The 1812 w ill automatically dial out t he phone num ber programmed unde r the directory code that was entered on the keypa d (sec tion 2.3.1). Once the call is answered, the person called may g[...]

  • Página 41

    4.2 Remote Operation 4.2.1 Remote Programming The 1812 can be programmed and operated from a remote location using a touch-tone telephone. B e sure that the ability for the 1812 to answer an incomin g call ha s not been disable d (see 2.2.9). Note: The 1812 m aster code cannot b e programmed re motely – it can only be programmed from the system k[...]

  • Página 42

    4.2.3 Relay Activation The 1812 system relays can be activated from th e house. Refer to the to ne open numbers t hat where programmed in section 2.2.8 to determin e each of the activation numbers. • Momentary Activ ation (Relay activates for its programmed strike time) • Hold Open (Relay will activate and remain activated). • Deactivate (Rel[...]

  • Página 43

    SECTION 5 – MAINTENANCE The DoorKing 1812 tel ephone entry sy stem is esse ntially a mai ntenance free device. When the unit is properly installed, it should provide years of trouble free servi c e. Maintenance is limited to updating the access codes and temp orary access codes o n an as needed basis. The faceplate of the unit should be cleaned o[...]

  • Página 44

    5.2 Phone Line Polarity C.O. (Phone Company ) C.O. (Phone Company ) Phone In Phone In Phone Out Phone Out Home Home 8 6 7 3 1 5 4 2 Bypass Switch DC Positive DC Positive DC Positive DC Positive DC Negative DC Negative DC Negative DC Negative 1812 Terminal 1 3 2 4 5 Phone In Phone In Phone Out Phone Out Ground DC Positive DC Positive DC Negative DC [...]

  • Página 45

    5.3 Isolating Noise Problems If noise or hum is present on the resident’s pho ne line after installation of the 1812 telephone intercom system, use the pro cedure on the next page to find and correct the source of the noise. This procedure will require the use of a telephone test set (DoorK ing p/n 1800-050 or equi valent). Typically, noise is us[...]

  • Página 46

    5.4 Troubleshooting Tables SYMPTOM POSSIBLE SOLUTION(S) Cannot get into programming mode. • Wrong master code entered. Start over. • Waiting too long between pushing bu ttons. Enter information quicker. • Keypad is not plugged into board correctl y. Cable points down. System emits a long tone and cancels programming. • Waiting too long betw[...]

  • Página 47

    SYMPTOM POSSIBLE SOLUTION(S) System generates tone when granting access to a visitor, but will not work on regular phone line. • Switch the wires on the PHON IN terminals. System will not answer when called from the resident’s phone. • Using the wrong attention number. Re-program attention number. System will not answer when called from a rem[...]

  • Página 48

    5.5 Wire Diagram 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Mic Vol Master Code 123456789 1 0 1 1 Speaker Vol Keypad 1 2 3 4 5 6 7 8 ON MODEM / TCP ENB SW 1 Red White Green Yell ow Red White White +- Gray Orange Purple White DOORKING, INC., INGLEWOOD, CA 90301 Date: Dwg. No. Rev . Title: 1/09 A M1812P-001 1812 Plus and 1812 Access Plus Internal W[...]

  • Página 49

    5.6 Accessories Secondary Keypad Allows remote activation of the system relays by use of the access codes. Does not provide a ny voice co m munication to the main unit or to the resident telephone. P/N 1812-082. Surge Suppressers High voltage (115 V) suppresser. P/N 1876-010. Phone line suppresser. P/N 1877-010. Low voltage (28 V) su p presser. P/N[...]

  • Página 50

    5.7 Tables Complete the information i n the tables on the following p ages to maintain a record of th e information that has been programmed into the 1812 entry system. MASTER CODE Tone Open Numbers Relay 1 Relay 2 Momentary Activation Hold Release Hold 1 Hour Call Forward Sc hed ule Begin Time Do Not Disturb Schedule End Time Days of Week Begin Ti[...]

  • Página 51

    Directory Codes / Dial-Out Phone Numbers Directory Code Name Phone Number 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 1812-161-E-1-10 Page 51[...]

  • Página 52

    Access Code Log Sheet Name Access Code Time Zone Schedule Number Relay Momentary or Hold Page 52 1812-161-E-1-10[...]

  • Página 53

    1812-161-E-1-10 Page 53[...]