Dell R201 II manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Dell R201 II. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Dell R201 II o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Dell R201 II se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Dell R201 II, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Dell R201 II debe contener:
- información acerca de las especificaciones técnicas del dispositivo Dell R201 II
- nombre de fabricante y año de fabricación del dispositivo Dell R201 II
- condiciones de uso, configuración y mantenimiento del dispositivo Dell R201 II
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Dell R201 II no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Dell R201 II y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Dell en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Dell R201 II, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Dell R201 II, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Dell R201 II. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Dell PowerEdge R210 II Sy stems Owner’ s Manual Regulatory Model E10S Series Regulatory T ype E10S002 book.book Page 1 Friday, March 7, 2014 1:35 PM[...]

  • Página 2

    Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make b etter use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WAR NI N G : A WARNING indicates a potential for property damage, personal injury , or death. ______________ ______[...]

  • Página 3

    Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . 11 Accessing Sy stem Feat ures During Startup . . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 Back-Panel Features and Indicators . . . . . . . . . . 14 Guidelines for Connecting External Devices . . . . . . 15 NIC Indicator Codes . . . . . . . [...]

  • Página 4

    4 Contents Main Screen . . . . . . . . . . . . . . . . . . . . 27 Memory Settings Screen . . . . . . . . . . . . . . 29 Processor Settings Screen . . . . . . . . . . . . . 29 SA T A Settings Screen . . . . . . . . . . . . . . . . 30 Boot Settings Screen . . . . . . . . . . . . . . . . 31 Integrated Devices Screen . . . . . . . . . . . . . 31 PCI IR[...]

  • Página 5

    Contents 5 Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 49 Removing the Front Bezel . . . . . . . . . . . . . 49 Installing the Front Bezel . . . . . . . . . . . . . . 49 Opening and Closing the Sy stem . . . . . . . . . . . . 50 Opening the Sy stem . . . . . . . . . . . . . . . . 50 Closing the Sy stem . . . . . . . . . . . . . . . .[...]

  • Página 6

    6 Contents Installing the Cooling Shroud . . . . . . . . . . . . 69 Sy stem Memory . . . . . . . . . . . . . . . . . . . . . 69 General Memory Module Installation Guidelines . . . . . . . . . . . . . . . 69 Mode-Specific Guidelines . . . . . . . . . . . . . 70 Installing Memory Modules . . . . . . . . . . . . . 71 Removing Memory Modules . . . . . [...]

  • Página 7

    Contents 7 Removing the Control Panel Assembly . . . . . . . 91 Installing the Control Panel Assembly . . . . . . . 93 Sy stem Board . . . . . . . . . . . . . . . . . . . . . . 93 Removing the Sy stem Board . . . . . . . . . . . . 93 Installing the Sy stem Board . . . . . . . . . . . . 95 4 T roubleshooting Y our Sy stem . . . . . . . . . 97 Safety[...]

  • Página 8

    8 Contents T roubleshooting a Hard Drive . . . . . . . . . . . . . 108 T roubleshooting an Expansion Card . . . . . . . . . . 109 T roubleshooting the Processor . . . . . . . . . . . . 110 5 Running the Sy stem Diagnostics . . . . . . 111 Using Online Diagnostics . . . . . . . . . . . . . . . 111 Embedded Sy stem Diagnostics Features . . . . . . . [...]

  • Página 9

    Contents 9 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 book.book Page 9 Friday, March 7, 2014 1:35 PM[...]

  • Página 10

    10 Contents book.book Page 10 Friday, March 7, 2014 1:35 PM[...]

  • Página 11

    About Y o ur Sy stem 11 3 About Y our Sy stem Accessing Sy stem Features During Startup The following keystr okes pro vide access to system features during startup. Key stroke Description <F2> Enters the System Setup program. See "Using the Sy stem Setup P r ogram and Boot Manager" on page 25. <F10> Enters System Services, whi[...]

  • Página 12

    12 About Y our Sy stem Front-Panel Features and Indicators Figure 3-1. Front-Panel Features and Indicators Item Indicator , Button, or Connector Icon Description 1P o w e r - o n i n d i c a t o r / power button The power -on indicator lights when t he system power is on. The power button controls the DC power supply output to the system. When the [...]

  • Página 13

    About Y o ur Sy stem 13 3 Video connector Connects a monitor to the system. 4 Hard-drive activity indicator Lights up when the h ard drive is in use. 5 Diagnostic indicator lights (4) The four diagnostic indicator lights display error codes during system startup. See "Diagnostic Lights" on page 17. 6S y s t e m s t a t u s indicator Light[...]

  • Página 14

    14 About Y our Sy stem Back-Panel Features and Indicators F igure 3-2 shows the controls, indica tors, and connectors loc a ted on the system's back panel. Figure 3-2. Back-Panel Features and Indicators Item Indicator , Button, or Connector Icon Description 1 iDR AC6 Enterprise port (optional) Dedicated management port for the optional iDRA C6[...]

  • Página 15

    About Y o ur Sy stem 15 Guidelines for Connecting External Devices • T urn off power to the system and external devices before attaching a new external device. T urn on any external devices before turning on the system (unless the documentation for th e device specifies otherwise). • Ensure that the appropriate driver for the attached device ha[...]

  • Página 16

    16 About Y our Sy stem NIC Indicator Codes Figure 3-3. NIC Indicator Codes 1 link indicator 2 activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not con nected to the network. Link indicator is green The NIC is connected to a valid network link at 1000 Mbps. Link indicator is amber The NIC is connected to a [...]

  • Página 17

    About Y o ur Sy stem 17 Diagnostic Lights The four diagnostic indicator lights on the system front panel displ ay error codes during system startup. T able 3-1 lists the causes and possi ble corrective actions associated with these cod es. A hi ghlighted circle indicates the light is on; a non-highlighted circle indicates the light is off. T able 3[...]

  • Página 18

    18 About Y our Sy stem Hard drive failure. Ensure that t he diskett e drive and hard driv e are properly connected. See "Hard Drives" on page 56 for information on the drives installed in your system. P ossible USB failure. See "T roubleshooting a USB Device" on page 98. No memory modules detected. See "T roubleshooting Sys[...]

  • Página 19

    About Y o ur Sy stem 19 Sy stem Messages System messag es appear on t he scr een to notify you of a possible problem with the system. NOTE: If you receive a sy stem message not listed in the table, check the documentation for the application that is running when the me ssage appears or the operating sy stem's docum entation for an explanation [...]

  • Página 20

    20 About Y our Sy stem Keyboard data line failure. Keyboard stuck key failure. Keyb oar d cable connector is improperly connected or the keyboar d is defective. Reseat th e keyboard cable. If the problem persists, see "T roubleshooting a USB Device" on page 98. Manufacturing mode detected. System is in manufacturing mode. Reboot to tak e [...]

  • Página 21

    About Y o ur Sy stem 21 PCIe Training Error: Expected Link Width is x , Actual Link Width is y . F aulty or improperly installed PCIe car d in the specified slot. Reseat the PCIe car d in the specified slot number . See "T roubleshooting an Expansion Card" on page 109. If the problem persists, see "Getting Help" on page 119. SAT[...]

  • Página 22

    22 About Y our Sy stem Warning Messages A warning message alerts you to a possible problem and prompts you to respond befor e the system continues a ta sk. F o r e xample, befor e you format a hard drive, a message will warn you th at you may lose all data on the hard drive. W arning messages usually interrupt the task and r equire you to r espond [...]

  • Página 23

    About Y o ur Sy stem 23 Other Information Y ou May Need WAR NI N G: See the safety and regulatory info rmation that shipped with your sy stem. Warranty information may be in cluded within this document or as a separate document. • The rack documentation include d with your rack solution describes how to install your system into a rack. •T h e G[...]

  • Página 24

    24 About Y our Sy stem book.book Page 24 Friday, March 7, 2014 1:35 PM[...]

  • Página 25

    Using the Sy stem Setup Program and Boot Manager 25 4 Using the Sy stem Setup Program and Boot Manager The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardwar e • View the syste[...]

  • Página 26

    26 Using the Sy stem Setup Program and Boot Manager Entering the Sy stem Setup Program 1 T urn on or restart your sys tem. 2 P ress <F2> immediately after you see the following message: <F2> = System Setup If your operating system begins to loa d befo re you press <F 2> , allow the system to finish booting, and the n restart your [...]

  • Página 27

    Using the Sy stem Setup Program and Boot Manager 27 Sy stem Setup Options Main Screen NOTE: The options for the Sy stem Set up program change based on the sy stem configuration. NOTE: The Sy stem Setup pr ogram defaults are listed under their respective options in the following sections, where applicable. Option Description System Time Sets the tim[...]

  • Página 28

    28 Using the Sy stem Setup Program and Boot Manager P rocessor Settings Displays information r elated to the processor (speed, cache size, and so on). See "Processor Settings Screen" on page 29. SA T A Settings Displays a screen to enable or di sable the integrated SA T A controller and ports. See "SA T A Settings Screen" on pag[...]

  • Página 29

    Using the Sy stem Setup Program and Boot Manager 29 Memory Settings Screen Processor Settings Screen Report Keyboard Errors ( Rep or t default) Enables or disables reporting of keyboar d errors during the POST . Select Repo rt for host systems that have keyboar ds attached. Select Do Not Report to suppress all error messages relating to the keyboar[...]

  • Página 30

    30 Using the Sy stem Setup Program and Boot Manager SA T A Settings Screen P rocessor F amily-Model - Stepping Displays the processor family and model. Level 2 Cache Displays the level 2 cache size. Level 3 Cache Displays the level 3 cache size. Number of Cores Displays the number of cores of the processor . Logical Processor ( Enabled default) On [...]

  • Página 31

    Using the Sy stem Setup Program and Boot Manager 31 Boot Settings Screen Integrated Devices Screen Po r t C ( Off default) Auto enables BIOS support for th e device attached to SA T A port C. Off disables BIOS support for the device. Po r t D ( Off default) Auto enables BIOS support for th e device attached to SA T A port D. Off disables BIOS suppo[...]

  • Página 32

    32 Using the Sy stem Setup Program and Boot Manager PCI IRQ Assignments Screen Embedded NIC1 and NIC2 ( Enabled default) Enables or disables the operating system interface of the NIC1 and NIC2 controllers. (The NICs may also be accessed through the system’s management controller). Embedded Gb NIC1 ( Enabled with PX E default) PXE support allows t[...]

  • Página 33

    Using the Sy stem Setup Program and Boot Manager 33 Serial Communication Screen Option Descript ion Serial Communication ( On without Console Red ir ec ti on default) Selects whether the serial communication devices ( Serial Device 1 and Serial Device 2 ) are e nabled in BIOS. BIOS console redir ection can also be enabled and the port addres s used[...]

  • Página 34

    34 Using the Sy stem Setup Program and Boot Manager Power Manage ment Screen Option Descriptio n P ower Management ( OS Control default ) Options are OS Control , Custom , or Maximum P erformance . F or all but the Custom setting, the BIOS pre-configur es the power settings on this screen as follows: • OS Contr ol sets the CPU power to OS DBPM , [...]

  • Página 35

    Using the Sy stem Setup Program and Boot Manager 35 Sy stem Security Screen Option Description TPM Security ( Off default) Se ts the reporting of th e T rusted Platform Module (TPM) in the system. If Off , the pr esence of the TPM is not reported t o the operating system. If On with Pre-boot Measurements , the system reports the TPM to the operatin[...]

  • Página 36

    36 Using the Sy stem Setup Program and Boot Manager Exit Screen P ress <Esc> to exit the System Setup program. The following messages are displayed on the Exit scr een: Setup P a ssword ( Not Enabled default) Restricts access to the System Setup program by using a setup password. NOTE: For more information, see "Using the Setup Password&[...]

  • Página 37

    Using the Sy stem Setup Program and Boot Manager 37 • Saving Changes and Exit • Discarding Changes and Exit • Return to Setup Entering the Boot Manager NOTE: Operating sy stems must be 64-bit UEFI -compatible (for example, Microsoft Windows Server 2008 x64 version) to be in stalled from the UE FI boot mode. DOS and 32-bit operating sy stems c[...]

  • Página 38

    38 Using the Sy stem Setup Program and Boot Manager 2 P ress <F11> after you s ee the following message: <F11> = Boot Manager NOTE: The sy stem will not respond until the USB keyboard is active. If your operating system begins to lo ad befor e you press <F11>, allow the system to finish booting, and the n restart your system and t[...]

  • Página 39

    Using the Sy stem Setup Program and Boot Manager 39 Boot Settings Screen Boot M ode: BIOS Boot M ode: UEFI Sy stem Utilities Screen Option Descript ion Set Boot Order Sets the order of the boot option list. Set Legacy Floppy Drive Order Sets the floppy drive boot priori ty . Set Legac y Hard Disk Drive Order Sets the hard-drive boo t priority . Set[...]

  • Página 40

    40 Using the Sy stem Setup Program and Boot Manager Sy stem and Setup Password Features NOTE: For a forgotten password, see "D isabling a Forgotten Password" on page 118. Y our system is shipped without the system password featur e enabled. Operate the system only with system password protection. CAUTION: The password features provide a b[...]

  • Página 41

    Using the Sy stem Setup Program and Boot Manager 41 The password assignment is not case-s ensitive. Certain key combinations are invalid. T o erase a character , press <Backspace>. NOTE: T o escape from the field without assigning a sy stem password, press <Enter> to move to another field, or press <Esc> prior to completing step 5[...]

  • Página 42

    42 Using the Sy stem Setup Program and Boot Manager Deleting or Changing an Existing Sy stem Password 1 Enter the System Setup program and select the System Security . 2 Highlight Setup P assword , press <Enter> to acce ss the setup passwor d window . Pr ess <Enter> twice to cl ear the existing setup password. 3 The setting changes to N[...]

  • Página 43

    Using the Sy stem Setup Program and Boot Manager 43 Operating With a Setup Password Enabled If Setup P assword is Enabl ed , you must enter the corr ect setup passwor d before modifying most of the System Setup options. If you do not enter the corr ect password in thr ee attempts, the system lets you view , but not modify , the System Set up screen[...]

  • Página 44

    44 Using the Sy stem Setup Program and Boot Manager When an o ptional iDRAC6 Express car d is installe d, Dell USC provide s t h e following additional features: • Downloading and ap plying firmware updates • Configuring hardware and firmware F or more information about setting up Dell USC, configuring har dware and firmware, and deploying the [...]

  • Página 45

    Using the Sy stem Setup Program and Boot Manager 45 iDRAC6 Configuration Utility The iDRA C6 Co nfig uratio n Utility is a pre-boot configur ation environment that allows you to vie w an d set pa rameters for the iDR AC6 and for the managed server . The iDRA C6 Co nfig uratio n Utility provides the following features: • Enables fault logging a nd[...]

  • Página 46

    46 Using the Sy stem Setup Program and Boot Manager book.book Page 46 Friday, March 7, 2014 1:35 PM[...]

  • Página 47

    Installing Sy stem Components 47 5 Installing Sy stem Components Recommended T ools • Key to the system k eylock • #1 and #2 Phillips screwdrivers • W rist gr ounding strap book.book Page 47 Friday, March 7, 2014 1:35 PM[...]

  • Página 48

    48 Installing Sy stem Components Inside the Sy stem CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by [...]

  • Página 49

    Installing Sy stem Components 49 Front Bezel (Optional) Removing the Front Bezel 1 Using the system key , unlock the front bezel (if locked). 2 Lift up the release latch next to the keylock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the beze l and pull the bezel away from the system. Figure 5-2. Removin[...]

  • Página 50

    50 Installing Sy stem Components Opening and Closing the Sy stem WAR NI N G: Whenever you need to lift the sy stem, get others to assist you. T o avoid injury , do not attempt to lift the sy stem by yourself. CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as aut[...]

  • Página 51

    Installing Sy stem Components 51 Figure 5-3. Opening and Closing the Sy stem Closing the Sy stem 1 Align the cover with the left and right edges of the syste m and offset it slightly towards the back of the system , so that the pins on the inner edge of the cover are aligned with th e chassis hooks. See F igure 5-3. 2 Slide the cover toward the fro[...]

  • Página 52

    52 Installing Sy stem Components Optical Drive (Optional) An optional slimline DV D -R O M o r DV D + / -RW optical drive slides into the front panel and connects to the SA T A controller on the system boar d. NOTE: DVD devices are data only . Removing an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou s[...]

  • Página 53

    Installing Sy stem Components 53 Figure 5-4. Removing and Installing the Optical Drive 1 data cable 2 power cable 3 optical drive 4 metal standoffs with notches (2) 5 release latch 1 2 3 4 5 book.book Page 53 Friday, March 7, 2014 1:35 PM[...]

  • Página 54

    54 Installing Sy stem Components Installing an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not autho[...]

  • Página 55

    Installing Sy stem Components 55 Removing a Filler Panel 1 T urn off the syste m and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 50. 3 If installed, remove the front bezel. See "Removing the F ront Bezel" on page 49. 4 P ull the filler panel away[...]

  • Página 56

    56 Installing Sy stem Components Hard Drives Y our system supports up to two 3.5-inch (SAS or SA T A) hard drives. The har d drives are installed internally in the system (s ee F igure 5-1) and connected to the system board. Removing a 3.5-Inch Hard Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou should only per[...]

  • Página 57

    Installing Sy stem Components 57 Figure 5-6. Removing and Installing a 3.5-In ch Hard Drive NOTE: If you are no t replacing the hard drive, remove the drive from the har d-drive carrier (see "Removing a 3.5-Inch Hard Drive From a Hard-Drive Carr ier" on page 59) and replace the empty h ard-drive carrier b ack into the drive bay . 7 If you[...]

  • Página 58

    58 Installing Sy stem Components Installing a 3.5-I nch Hard Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not[...]

  • Página 59

    Installing Sy stem Components 59 9 Enter the System Setup program and ensure that the hard drive’s controller is enabled. See "Entering the System Setup P rogram" on page 26. 10 Exit the System Setup prog ram and r eboot the system. See the documentation that came with the har d drive for ins truct i ons on installing any software r equ[...]

  • Página 60

    60 Installing Sy stem Components Figure 5-7. R emoving a 3.5-Inch Hard Drive From a Hard-Drive Carrier *Screws ar e supplied along with the hard drives or dered from Dell. Installing a 3.5-Inch Hard Drive Into a Hard -Drive Carrie r 1 Insert the hard drive into the hard-drive carrier . See F igure 5-7. 2 Align the holes on the hard drives with the [...]

  • Página 61

    Installing Sy stem Components 61 Expansion Card Expansion Card Install a tion Guidelines Y our system supports one PCIe Generati on 2 expansion car d installed on an expansion-car d riser . • The expansion-car d slot supports full-height and half -length car ds. • The expansion-card slot is not hot-swappable. Removing an Expansion Card CAUTION:[...]

  • Página 62

    62 Installing Sy stem Components Installing an Expa nsion Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not aut[...]

  • Página 63

    Installing Sy stem Components 63 Figure 5-8. Removing and Installing an Ex pansion Card 8 Connect any cables to the expansion card. 9 Close the system. See "Closing the System" on page 51. 10 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals Expansion-Card Riser The system’s expansi[...]

  • Página 64

    64 Installing Sy stem Components support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty . Read and follow the safe ty instructions t hat came with the product. 1 T urn off the system, including any a ttached peri pherals, and disconne ct the system from the electrical outlet. 2 Open the system. See &quo[...]

  • Página 65

    Installing Sy stem Components 65 Installing an Expa nsion-Card Riser CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is[...]

  • Página 66

    66 Installing Sy stem Components NOTE: T o avoid interference with other components, the maximum allowable dimensions of the USB key ar e 24 mm (0.94 in) wide x 79 mm (3.11 i n) long x 8.6 mm (0.33 in) high. 1 T urn off the system, including any a ttached peri pherals, and disconne ct the system from the electrical outlet. 2 Open the system. See &q[...]

  • Página 67

    Installing Sy stem Components 67 Removing the Cooling Shroud WAR NI N G: The memory modules and heat sink can get very hot during normal operation. Ensure that the memory modu les and heat sink have had sufficient time to cool before you touch it. CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform tro[...]

  • Página 68

    68 Installing Sy stem Components Figure 5-11. Removing and Installing the Cooling Shroud 1 touch points (2) 2 cooling shroud 3 guide slots (2) 4 guide screws (2) 2 3 4 1 book.book Page 68 Friday, March 7, 2014 1:35 PM[...]

  • Página 69

    Installing Sy stem Components 69 Installing the Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is not a[...]

  • Página 70

    70 Installing Sy stem Components • One or two DIMMs per channel can support up to 1333 MHz. • If memory modules with di fferent speeds are installed, they will operate at the speed of the slowest in stalled memory module(s). Mode-Specific Guidelines Y our system supports both single channel and dual channel modes. A minimal single-channel confi[...]

  • Página 71

    Installing Sy stem Components 71 Installing Memory Modules WAR NI N G: The memory modules are hot to the touch for some time after the sy stem has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module. CAUTION: Many repair[...]

  • Página 72

    72 Installing Sy stem Components Figure 5-12. Removing and Installing a Memory Module 7 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an a lignment key that allows you to install the memory module in the socket in only [...]

  • Página 73

    Installing Sy stem Components 73 The system should have already chan ged the value to reflect the newly installed memory . 13 If the value is incorr ect, one or mor e of the memory modules may not be installed properly . Repeat step 2 through step 12 of this procedure, checking t o ensur e that the memory m odules are firmly seated in their sock et[...]

  • Página 74

    74 Installing Sy stem Components Cooling Fans Y our system contains thre e single-mot or fans and provides cooling for the process or , expa nsion c ar d, and m emory mod ules. NOTE: Hot-swap removal or installation of the fans is not supporte d. NOTE: In the e vent of a problem with a parti cular fan, the fan number is re ferenced by the sy stem?[...]

  • Página 75

    Installing Sy stem Components 75 Figure 5-13. Removing and Installing a Fan Installing a Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team.[...]

  • Página 76

    76 Installing Sy stem Components 4 If applicable, replace the cooling shroud. See "Installing the Cooling Shroud" on page 69. 5 Close the system. See "Closing the System" on page 51. 6 Reconnect the system to its electrical outlet and turn t he system on, including any attached peripherals. iDRAC6 Express Card (Optional) Install[...]

  • Página 77

    Installing Sy stem Components 77 Figure 5-14. Removing and Inst alling an iDRAC6 Express Card 7 If applicable, reinstall the expansion card. See "Installing an Expansion Card" on page 62. 8 Close the system. See "Closing the System" on page 51. 9 Reconnect the system to its electrical outlet and turn the system on, including any[...]

  • Página 78

    78 Installing Sy stem Components Removing an iDRAC6 Express Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not a[...]

  • Página 79

    Installing Sy stem Components 79 iDRAC6 Enterprise Card (Optional) Installing an iDRAC6 Enterprise Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support te[...]

  • Página 80

    80 Installing Sy stem Components Figure 5-15. Removing and Installing an iDRAC6 Enterprise Card 7 If applicable, reinstall the expansion card. See "Installing an E xpansion Card" on page 62. 8 Close the system. See "Closing the System" on page 51. 9 Reconnect the system to its electric al outlet and turn the system on, including[...]

  • Página 81

    Installing Sy stem Components 81 Removing an iDRAC6 Enterprise Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is [...]

  • Página 82

    82 Installing Sy stem Components VFlash Media (Optional) The VFlash media ca rd is a Secure Di gital (SD) car d that plugs into the optional iDRA C6 Enterprise card at the back corner of the system. Installing a VFlash Media Card 1 Locate the VFlash media slot at the back corner of the system. 2 W ith the l abel side faci ng up, insert the contact-[...]

  • Página 83

    Installing Sy stem Components 83 WAR NI N G: The heat sink and processor are hot to touch for some time after the sy stem has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor . The heat sink is necessary to maintain prope[...]

  • Página 84

    84 Installing Sy stem Components Figure 5-16. Removing and Installing the Heat Sink 11 Rotate the processor shield upward and out of the way . See F igure 5-17. 12 Lift the processor out of the sock et and leave the release lever up so that the socket is r ea dy for the new processor . CAUTION: Be careful not to bend any of the pins on the ZIF sock[...]

  • Página 85

    Installing Sy stem Components 85 Figure 5-17. Removing and Installing a Processor 1 processor 2 notch in processor 3 socket key 4 ZIF socket 5 processor shield 6 socket-release lever 1 5 4 6 3 2 book.book Page 85 Friday, March 7, 2014 1:35 PM[...]

  • Página 86

    86 Installing Sy stem Components Installing a Processor CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized[...]

  • Página 87

    Installing Sy stem Components 87 11 Replace the cooling shroud. See "Installin g the Cooling Shroud" on page 69. 12 Close the system. See "Closing the System" on page 51. 13 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 14 Pre s s < F 2 > to ent er the System Setu[...]

  • Página 88

    88 Installing Sy stem Components 5 Remove the screw securing the power supply to the chassis. 6 Slide and lift the power supply to remove it from the chassis. See F igure 5-18. Figure 5-18. Removing and Installing the Power Supply 1 screw 2 power supply 3 24-pin power cable 4 4-pin powe r cable 5 optical drive cable 6 SA T A power cables (2) 6 1 3 [...]

  • Página 89

    Installing Sy stem Components 89 Installing the Power Supply CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is not aut[...]

  • Página 90

    90 Installing Sy stem Components 1 T urn off the system, including any a ttached peri pherals, and disconne ct the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 50. Figure 5-19. Replacing the Sy stem Battery 3 Locate the battery socket. See F igur e 8-1. CAUTION: T o avoid damage to the battery con[...]

  • Página 91

    Installing Sy stem Components 91 9 Enter the System Setup program to confirm that the batter y is operating properly . See "Entering the System Setup Program" on page 26. 10 Enter the correct time and date in the System Setup program's Ti m e and Date fields. 11 Exit the System Setup program. Control Panel Assembly Removing the Contr[...]

  • Página 92

    92 Installing Sy stem Components Figure 5-20. Removing and In stalling the Control Panel 1 control panel cable 2 USB connector cable 3 USB connectors (4) 4 screws (4) 5 LED display module 6 control panel board 1 5 6 4 2 3 book.book Page 92 Friday, March 7, 2014 1:35 PM[...]

  • Página 93

    Installing Sy stem Components 93 Installing the Control Panel Assembly CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that [...]

  • Página 94

    94 Installing Sy stem Components 1 T urn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 50. 3 Remove the cooling shroud. See "Removin g the Cooling Shroud" on page 67. 4 Remove any expansion card. See "Removing an Exp ansion [...]

  • Página 95

    Installing Sy stem Components 95 Figure 5-21. Removing and Installing the Sy stem Board Installing the Sy stem Board CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service a[...]

  • Página 96

    96 Installing Sy stem Components CAUTION: Do not lift the sy stem board assemb ly by grasping a memory module, processor , or other components. 4 Slightly lift up the front of the system board and maneuver the system board to the bottom of the chassis until it lays completely flat. 5 Pu sh the system boar d toward the back of the chassis until the [...]

  • Página 97

    T roubleshooting Y our Sy stem 97 6 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and suppo[...]

  • Página 98

    98 T roubleshooting Y our Sy stem T roubleshooting the Video Subsy stem 1 Check the system and power connections to the monitor . 2 Check the video interface cabling from the system to the monitor . 3 Run the appropriate online diagnostic te st. See "Running the System Diagnostics" on page 111. If the tests run su ccessfully , the prob le[...]

  • Página 99

    T roubleshooting Y our Sy stem 99 9 Reconnect and power on each USB device one a t a time. 10 If a device causes the same problem, power down the device, replace the USB cable, and power up the device. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help" on page 119. T roubleshooting a Serial I/O D[...]

  • Página 100

    100 T roubleshooting Y our Sy stem • Change the autonegotiation setting, if p ossible. • Use another connector on the switch or hub. If you are using a NIC card instead of an integrated NIC, see the documentation for the NIC card. 4 Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC' s documentation.[...]

  • Página 101

    T roubleshooting Y our Sy stem 101 •i D R A C 6 E n t e r p r i s e c a r d •i D R A C 6 E x p r e s s c a r d •P o w e r s u p p l y •F a n s • P rocessor and heat sink •M e m o r y m o d u l e s 4 Let the system dry thoroughly for at least 24 hours. 5 Reinstall the components you removed in step 3. 6 Close the system. See "Closin[...]

  • Página 102

    102 T roubleshooting Y our Sy stem • Hard-drive carriers • Cooling shroud 3 Ensure that all cables are properly connected. 4 Close the system. See "Closing the System" on page 51. 5 Run the system board tests in the system diagnostics. See "R unning the System Diagnostics" on page 111. If the tests fail, see "Getting He[...]

  • Página 103

    T roubleshooting Y our Sy stem 103 T roubleshooting Power Supply 1 Reseat the power supply b y removing and r einstalling it. See "Removing the P ower Suppl y" on page 87 and "Installing the P o wer Supply" on page 89. NOTE: After installing a power supply , allow several seconds for the sy stem to recognize the power supply and[...]

  • Página 104

    104 T roubleshooting Y our Sy stem 2 T urn off the system and all attached peripherals. 3 Open the system. See "Opening the System" on page 50. 4 Reseat the fan's power cable. 5 Restart the system. If the fan functions properly , close th e system. See "Closing the System" on page 51. 6 If the fan does not function, turn of[...]

  • Página 105

    T roubleshooting Y our Sy stem 105 Go to step 12 if an error message appe ars indicating a fault with a specific memory module. 4 Enter the System Setup program and check the syste m memory setting. See "Memory Settings Scr een" on page 29. Mak e any changes to the memory settings, if needed. If the memory settings match the inst alled me[...]

  • Página 106

    106 T roubleshooting Y our Sy stem 18 If the memory problem is still indicated, repeat step 12 thr ough step 17 for each memory module installed. If the problem persists after all me mory modules have been checked, see "Getting Help" on page 119. T roubleshooting an Internal USB Key CAUTION: Many repairs may only be done by a certified se[...]

  • Página 107

    T roubleshooting Y our Sy stem 107 T roubleshooting an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is[...]

  • Página 108

    108 T roubleshooting Y our Sy stem T roubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not a[...]

  • Página 109

    T roubleshooting Y our Sy stem 109 T roubleshooting an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that i[...]

  • Página 110

    110 T roubleshooting Y our Sy stem T roubleshooting the Processor CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not [...]

  • Página 111

    Running the Sy stem Diagnostics 111 7 Running the Sy stem Diagnostics If you experience a problem with your system, ru n the dia gno st ics befor e calling for technical assistan ce. The purpose of the diag nostics is to test your system's hardware without r equiring ad ditional equipment or risking data loss. If you are unable to fix the pr o[...]

  • Página 112

    112 Running the Sy stem Diagnostics • View status messages that inform you if tes ts are completed successfully • View error messages that inform you of prob lems encountered during testing When to Use the Embedded Sy stem Diagnostics If a major compo nent or device in the system does not operate properly , component failure may be indicated. A[...]

  • Página 113

    Running the Sy stem Diagnostics 113 Using the Custom T est Options When you select Custom T est in the Main Menu window , the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for T esting The left side of the Customize window lists devices that can be[...]

  • Página 114

    114 Running the Sy stem Diagnostics • Configuration —Displays basic configuration information about the currently selected device. • P arameters —Displays parameters that you can set for the test. book.book Page 114 Frid ay, March 7, 2014 1:35 PM[...]

  • Página 115

    Jumpers and Connectors 115 8 Jumpers and Connectors This section provides specific information ab out th e system jumpers. It also provides some basic information o n jumpers and switches and describes the connectors on the system board. Sy stem Board Jumpers F igure 8-1 shows the location of the configuration jumpers on the system board. T a ble 8[...]

  • Página 116

    116 Jumpers and Connectors Sy stem Board Connectors Figure 8-1. Sy stem Board Connectors 2 4 13 11 3 15 10 5 14 12 8 1 6 9 7 16 book.book Page 116 Frid ay, March 7, 2014 1:35 PM[...]

  • Página 117

    Jumpers and Connectors 117 T able 8-2. Sy stem Board Jumpers and Connectors Item Connector Description 13 1 4 2 Memory module slot 3 Memory module slot 1 (white release lever) Memory module slot 4 Memory module slot 2 (white release lever) 2 CPU P rocessor 3 IO_RISER1 Expansion-car d riser connector 4 iDRA C6 Enterprise iDR AC6 Enterprise car d con[...]

  • Página 118

    118 Jumpers and Connectors Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup P rogram and Boot Manager" on page 25. The pa ssword jumper enables these password features or disables them and clea rs any passwor[...]

  • Página 119

    Getting Help 119 9 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DE LL (800-999-3355). NOTE: If you do not have an active Inte rnet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and serv[...]

  • Página 120

    120 Getting Help book.book Page 120 Frid ay, March 7, 2014 1:35 PM[...]

  • Página 121

    Index 121 Index B back-panel features and indicators, 14 battery (system) replacing, 8 9 bezel, 49 BMC configuring, 4 4 C cabling optical drive, 5 2 CD drive troubleshooting, 1 0 7 CD/DVD drive See optical drive. chassis intrusion switch, 48 contacting Dell, 119 control panel assembly installing, 9 3 re mo v i ng , 9 1 cooling fan replacing, 7 5 co[...]

  • Página 122

    Index 122 F front-panel features and indicators, 12 G guidelines connecting external devices, 1 5 expansion car d installation , 6 1 memory installation, 6 9 H hard drive installing, 5 8 troubleshooting, 1 0 8 hard drives (cabled) re mo v i ng , 5 6 heat sink, 84 I iDRAC Configuration Utility , 45 iDRA C6 Enterprise Card, 79 iDRA C6 Express Card, 7[...]

  • Página 123

    Index 123 troubleshooting, 9 9 O optical drive installing, 5 2 options system setup, 2 7 P password disabling, 1 1 8 setup, 4 2 system, 4 0 phone numbers, 119 POST accessing system features, 1 1 power supply re mo v i ng , 8 7 replacing, 8 9 troubleshooting, 1 0 3 processor r e m ov i n g , 82, 86 See processor . troubleshooting, 1 1 0 upgrades, 8 [...]

  • Página 124

    Index 124 installing, 9 5 jumpers, 1 1 5 re mo v i ng , 9 3 system coo ling troubleshooting, 1 0 3 system feat ur es accessing, 1 1 system password, 40 system setu p options, 2 7 system setu p program boot settings, 3 1 entering, 2 6 integrated devices opti ons, 3 1 keystrok e , 2 6 memory settings, 2 9 PCI IRQ assignments, 3 2 power management opt[...]

  • Página 125

    Index 125 W warning messages, 22 wet system troubleshooting, 1 0 0 book.book Page 125 Frid ay, March 7, 2014 1:35 PM[...]

  • Página 126

    Index 126 book.book Page 126 Frid ay, March 7, 2014 1:35 PM[...]