Dell PP40L manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Dell PP40L. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Dell PP40L o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Dell PP40L se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Dell PP40L, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Dell PP40L debe contener:
- información acerca de las especificaciones técnicas del dispositivo Dell PP40L
- nombre de fabricante y año de fabricación del dispositivo Dell PP40L
- condiciones de uso, configuración y mantenimiento del dispositivo Dell PP40L
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Dell PP40L no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Dell PP40L y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Dell en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Dell PP40L, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Dell PP40L, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Dell PP40L. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    SETUP GUIDE[...]

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    [...]

  • Página 3

    SETUP GUIDE Model PP40L[...]

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    Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purcha[...]

  • Página 5

    3 Setting Up Y our Studio Laptop . . . . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the AC Adapter . . . . . . . . . . . . . . . . 6 Connect the Network Cable (Optional) . . . . . 7 Press the Power Button . . . . . . . . . . . . . . . . . 7 Microsoft ® Windows Vista ® Setup . . . . . . . . . 8 Installing the SIM [...]

  • Página 6

    4 Contents Restoring Y our Operating System . . . . . . . 4 4 System Restore . . . . . . . . . . . . . . . . . . . . . . . 4 4 Dell Factory Image Restore . . . . . . . . . . . . . 4 5 Operating System Reinstallation . . . . . . . . . 4 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . 4 9 T echnical Support and Customer Service . . .[...]

  • Página 7

    5 This section provides information about setting up your Studio 14z laptop and connecting peripherals. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your Studio laptop may cause it t[...]

  • Página 8

    6 Setting Up Y our Studio Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . NOTE: Use only Dell AC adapter family P A-2E or P A-12 with your computer . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary a[...]

  • Página 9

    7 Setting Up Y our Studio Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable. Press the Power Button[...]

  • Página 10

    8 Setting Up Y our Studio Laptop Microsoft ® Windows Vista ® Setup Y our Dell computer is preconfigured with Windows Vista. T o set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including acceptin[...]

  • Página 11

    9 Setting Up Y our Studio Laptop 1 2 3 1 Battery bay 2 SIM card 3 SIM card slot T o insert the SIM: T urn off your computer . 1. Remove the battery , see “Removing and 2. Replacing the Battery” on page 27. In the battery bay , slide the SIM into the SIM 3. card slot.[...]

  • Página 12

    10 Setting Up Y our Studio Laptop Enable or Disable Wireless (Optional) T o turn on wireless, with the computer turned on: Press <Fn><F2> or press the 1. key on the keyboard. The Wireless icon appears at the bottom right of the screen Select one of the following: 2. Enable Bluetooth – Enable Wireless LAN – Enable Wireless WAN/GPS ?[...]

  • Página 13

    11 Setting Up Y our Studio Laptop Connect to the Internet (Optional) NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). NOTE: If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one from the [...]

  • Página 14

    12 Setting Up Y our Studio Laptop Setting Up Y our Internet Connection T o set up an Internet connection with a provided ISP desktop shortcut: Save and close any open files, and exit any 1. open programs. Double-click the ISP icon on the Microsoft 2. Windows ® desktop. Follow the instructions on the screen to 3. complete the setup. If you do not h[...]

  • Página 15

    13 Setting Up Y our Studio Laptop[...]

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    14 Y our Studio 14z laptop has indicators and buttons that provide information and enable you to perform common tasks. The connectors on your computer provide the option of attaching additional devices. Right Side Features Using Y our Studio Laptop 2 1 3 4 5 6 7 8 9[...]

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    15 Using Y our Studio Laptop 1 ExpressCard slot / 8-in-1 Media Card Reader adapter – Provides support for additional memory , wired and wireless communications, multimedia, and security features. Supports 34 mm ExpressCards. If you have ordered an 8-in-1 media card adapter , it is installed in the slot. If not, the computer ships with a plastic b[...]

  • Página 18

    16 Using Y our Studio Laptop 2 Audio out/Headphone connectors (2) – Connects one or two pairs of headphones, or sends audio to a powered speaker or sound system. The audio signal is the same for both connectors. 3 Audio in/Microphone connector – Connects to a microphone or inputs signal for use with audio programs. 4 IEEE 1394 connector – Con[...]

  • Página 19

    17 Using Y our Studio Laptop 7 AC adapter connector – Connects to the AC adapter to power the computer and charge the battery . 8 Battery status light – T urns on steadily or blinks to indicate the battery charge status. The light indicates the following states when the computer is powered by the battery: No light • – The battery is adeq[...]

  • Página 20

    18 Using Y our Studio Laptop Left Side Features 1 2 3 4 5[...]

  • Página 21

    19 Using Y our Studio Laptop 1 Security cable slot – Attaches a commercially available antitheft device to the computer . NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer . 2 Network connector – Connects your computer to a network or a broadband device if you are using a wired network.[...]

  • Página 22

    20 Using Y our Studio Laptop Computer Base and Keyboard Features 1 2 3[...]

  • Página 23

    21 Using Y our Studio Laptop 1 Keyboard/Backlit keyboard (optional) – If you have purchased the optional backlit keyboard, the F6 key has the backlit keyboard icon on it. The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. For more information on using the keyboard, see the Dell T echnol[...]

  • Página 24

    22 Using Y our Studio Laptop T ouch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: T raditional Scroll – Allows you to scroll up and down, or right and left. T o scroll up and down: Move a finger up or down in the vertical scroll zone (extreme right of the touch pad) to scroll up or down on the active windo[...]

  • Página 25

    23 Using Y our Studio Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom – Allows you to zoom in or out. T o zoom in: Move a finger up in the zoom zone (extreme left of the touch pad) to zoom in. T o zoom out: Move a finger down in the zoom zone (extreme left of the t[...]

  • Página 26

    24 Using Y our Studio Laptop Media Controls The media control keys are located on the keyboard control media playback. T o use the media controls, press the required key . Y ou can configure the media control keys using the Function Key Behavior in the System Setup utility . The options in the Function Key Behavior setting are: Multimedia Key First[...]

  • Página 27

    25 Using Y our Studio Laptop Mute the sound T urn down the volume T urn up the volume Play the previous track or chapter by pressing the key once Fast rewind by pressing and holding the key Play or pause Play the next track or chapter by pressing the key once Fast forward by pressing and holding the key Eject the disc from optional USB/eSA T A opti[...]

  • Página 28

    26 Using Y our Studio Laptop Display Features The display panel holds a camera and accompanying dual microphones. 1 2 3 4 5 1 Left digital array microphone – Combines with the right digital array microphone to provide high quality sound for video chatting and voice recording. 2 Camera activity light – Indicates if the camera is on or off. 3 Cam[...]

  • Página 29

    27 Using Y our Studio Laptop Removing and Replacing the Battery WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING: Before removing the battery , shut down the computer , and remove external cables (includi[...]

  • Página 30

    28 Using Y our Studio Laptop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide on your hard drive or on the Dell Support website at support.dell.com . FastAccess facial recognition Y ou r c omp ute r m ay hav e t he Fas tAc ces s f aci al rec ogn iti on fea tur e. Thi s f eat u[...]

  • Página 31

    29 Using Y our Studio Laptop Y ou can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you t o orga nize a nd cre ate mu sic an d video files that can be recorded to disc, s aved on portable products such as MP3 players and handheld entertainment devices,[...]

  • Página 32

    30 Using Y our Studio Laptop Backing Up Y our Data It is recommended that you periodically back up files and folders on your computer . T o back up files: Click 1. Start → Control Panel → System and Maintenance → Welcome Center → T ransfer files and settings . Click 2. Back up files or Back up computer . Click 3. Continue on the User Accoun[...]

  • Página 33

    31 This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 38 or “Contacting Dell” on page 55. WARNING: Only trained service personnel should remove the computer cover . See the Service Manual on the Dell Support website at supp[...]

  • Página 34

    32 Solving Problems If available, install memory modules of the • same type in your computer . If the problem persists, contact Dell (see • “Contacting Dell” on page 55). Three beeps — Possible motherboard failure Contact Dell (see “Contacting Dell” on page 55). Four beeps — RAM Read/Write failure Ensure that no special memory[...]

  • Página 35

    33 Solving Problems Wired Connections If the network connection is lost — The cable is loose or damaged. Check the cable to ensure it is plugged in • and not damaged. The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status: Green — A good connection[...]

  • Página 36

    34 Solving Problems If the power light is solid white and the computer is not responding — The display may not be responding. Press the power button until the computer turns off and then turn it back on. If the power light is blinking white — The computer is in standby mode. Move the pointer using the connected mouse or press the power button t[...]

  • Página 37

    35 Solving Problems If you experience other memory problems — Ensure that you are following the memory • installation guidelines (see the Service Manual on the Dell Support website at support.dell.com ). Check if the memory module is compatible • with your computer . Y our computer supports DDR3 memory . For more information about the t[...]

  • Página 38

    36 Solving Problems NOTE: Y our computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs. If the computer stops responding or a solid blue screen appears — WARNING: Y ou might lose data if you are unable to perform an operating system shutdown. If you are [...]

  • Página 39

    37 Solving Problems Ensure that your computer meets the – minimum hardware requirements needed to run the software. See the software documentation for information. Ensure that the program is installed and – configured properly . V erify that the device drivers do not – conflict with the program. If necessary , uninstall and then reinstall –[...]

  • Página 40

    38 Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com . Click the i co n in t he t as kb ar t o ru n th e application. The home page provides links to access: [...]

  • Página 41

    39 Using Support T ools System Messages If your computer has an issue or error , it may display a S ys tem M ess ag e t ha t w il l h el p y ou id en tif y the ca u se an d act io n n ee ded t o r es olv e the i ssu e. NOTE: If the message you received is not listed in th e foll owing exampl es, se e the documentation for either the operating syste[...]

  • Página 42

    40 Using Support T ools No boot device available — No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists. If the hard drive is your boot device, ensure • that the cables are connected and that the drive is installed properly and partitioned as a boot device. Enter system setup and ensure t[...]

  • Página 43

    41 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility . T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter in t[...]

  • Página 44

    42 Using Support T ools Starting Dell Diagnostics From Y our Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 55. Ensure that the computer is connected to an 1. electrical outlet that is known to be working [...]

  • Página 45

    43 Using Support T ools NOTE: The next steps change the boot sequence for one time only . On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>. Select the 4. Boot from CD-ROM option from the menu that appears and [...]

  • Página 46

    44 Y ou can restore your operating system in the following ways: System • Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. Dell • Factory Image Restore returns your hard drive to the operating st[...]

  • Página 47

    45 Restoring Y our Operating System CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view , so they may not apply if you set your Dell ™ computer to the Windows Classic view . Starting System Restore Click 1[...]

  • Página 48

    46 Restoring Y our Operating System NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer . Any programs or files[...]

  • Página 49

    47 Restoring Y our Operating System Click 7. Next . The Confirm Data Deletion screen appears. NOTE: If you do not want to proceed with Factory Image Restore, click Cancel . Select the checkbox to confirm that you 8. want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next . The restore[...]

  • Página 50

    48 Restoring Y our Operating System NOTE: The Drivers and Utilities disc contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities disc to load any required drivers. Depending on the region from which you ordered your computer , or whether you requested the disc, the Dell Drivers and Utilities dis[...]

  • Página 51

    49 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 31 for information and procedures that pertain to the problem your computer is experiencing. See the 2. Dell T echnology Guide for more troubleshooting information. See “Dell Diag[...]

  • Página 52

    50 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff use computer -based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 54 and then see the contact information for your r[...]

  • Página 53

    51 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

  • Página 54

    52 Getting Help Automated Order -Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order -status service. A recording prompts you for the information needed to locate and report on your order . For the telephone number to call your region, see “Contact[...]

  • Página 55

    53 Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: Call Dell to obtain a Return Material 1. Authorization Number , and write it clearly and prominently on the outside of the box. For the telephone number to call for your 2. region, see “Contacting Del[...]

  • Página 56

    54 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag (located on the back or bottom of your computer). Remember to fill out the following Diagnostics Checklist. If possibl[...]

  • Página 57

    55 Getting Help a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have [...]

  • Página 58

    56 Finding More Information and Resources If you need to: See: reinstall your operating system. the Operating System disc. run a diagnostic program for your computer , reinstall notebook system software, or update drivers for your computer , and readme files. the Drivers and Utilities disc. NOTE: Drivers and documentation updates can be found on th[...]

  • Página 59

    57 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement. the safety and regulatory documents that shipped with your compu[...]

  • Página 60

    58 Specifications System Model Studio 14z This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer , click Start → Help and Support and select the option to view information about y[...]

  • Página 61

    59 Specications Memory Connectors one user -accessible SODIMM connector Capacities 1 GB, 2 GB, and 4 GB T ype 1067 MHz SODIMM DDR3 Minimum 1 GB (single channel) Maximum 5 GB (dual channel) NOTE: Memory specification of greater than 4 GB is not well supported by 32-bit operating systems. Computer Information System Chipset Intel NVIDIA MCP79MX Da[...]

  • Página 62

    60 Specications Communications Modem (optional) External V .92 56K USB modem Modem controller Hardware modem Modem interface Universal Serial Bus (USB) Network adapter 10/100/1000 Ethernet LAN on system board Wireless WP AN with Bluetooth ® wireless technology , internal WW AN, WLAN with WiFi bgn Video Video type integrated on system board Vide[...]

  • Página 63

    61 Specications Connectors Audio one microphone connector , two stereo headphone/ speaker connectors IEEE 1394a 4-pin serial connector Mini-Card one full Mini-Card and one half Mini-Card slots Network adapter RJ45 port e S ATA one seven-pin/four - pin eSA T A/USB combo connector USB two 4-pin USB 2.0-compliant connectors HDMI 19-pin connector Di[...]

  • Página 64

    62 Specications Display Viewing Angles: Horizontal ±40° (HD and HD+ with T rueLife) V ertical +15°/–30° (HD and HD+ with T rueLife) Pixel pitch: HD with T rueLife 0.2265 mm HD+ with T rueLife 0.1935 mm Controls brightness can be controlled through keyboard shortcuts (see the Dell T echnology Guide for more information) Keyboard (backlit) N[...]

  • Página 65

    63 Specications T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 81.0 mm (3.19 inches) sensor -active area Height 42.0 mm (1.65 inches) rectangle Battery T ype 6-cell/8-cell smart lithium ion Depth 48.7 mm (1.92 inches) Height 20.7 mm (0.81 inches) Width 273.4 mm (10.8 inches) Battery W eight 0.35 kg (0.77 lb) (6-cell[...]

  • Página 66

    64 Specications Battery T emperature range: Operating 0° to 35°C (32° to 95°F) Storage – 40° to 65°C ( – 40° to 149°F) Coin-cell battery CR-2032 AC Adapter Input voltage 100–240 V AC 115–230 V AC (Auto-Air Adapter) Input current (maximum) 1.5 A 2.5 A (Auto-Air Adapter) Input frequency 50–60 Hz Output power 65 W AC Adapter Outpu[...]

  • Página 67

    65 Specications Physical Height 20.0 mm to 30.9 mm (0.787 inches to 1.21 inches) Width 336.0 mm (13.22 inches) Depth 229.0 mm (9.01 inches) W eight (with 6-cell battery): Configurable to less than 2.13 kg (4.7 lb) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Physical Altitude (maximum): Oper[...]

  • Página 68

    66 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

  • Página 69

    67 A AC adapter size and weight 64 airflow , allowing 5 B backups creating 30 C calling Dell 54 CDs, playing and creating 28 chipset 59 computer capabilities 28 computer , setting up 5 conserving energy 29 Contacting Dell online 55 customer service 50 customizing your desktop 29 your energy settings 29 D damage, avoiding 5 data, backing up 30 DellC[...]

  • Página 70

    68 Index DisplayPort connector 19 drivers and downloads 57 DVDs, playing and creating 29 E email addresses for technical support 51 energy conserving 29 expansion bus 60 F finding more information 56 FTP login, anonymous 51 H hardware problems diagnosing 41 Hardware T roubleshooter 4 1 help getting assistance and support 49 horizontal and vertical [...]

  • Página 71

    69 Index network speed testing 32 P power problems, solving 33 power strips, using 6 problems, solving 31 processor 58 products information and purchasing 52 R reinstalling Windows 44 resources, finding more 56 restoring factory image 45 S setup, before you begin 5 shipping products for return or repair 53 SIM 8 software features 28 software proble[...]

  • Página 72

    70 Index V ventilation, ensuring 5 W warranty returns 53 Windows, reinstalling 44 Windows Vista ® 8 Program Compatibility Wizard 36 reinstalling 48 wireless network connection 32[...]

  • Página 73

    [...]

  • Página 74

    Printed in the U.S.A. 0 C 5 4 7 M A 0 0 www .dell.c om | support.dell. com[...]