Dell 6000 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Dell 6000. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Dell 6000 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Dell 6000 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Dell 6000, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Dell 6000 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Dell 6000
- nombre de fabricante y año de fabricación del dispositivo Dell 6000
- condiciones de uso, configuración y mantenimiento del dispositivo Dell 6000
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Dell 6000 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Dell 6000 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Dell en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Dell 6000, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Dell 6000, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Dell 6000. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    www .dell.com | support.dell.com Dell™ Inspiron™ 6000 Owner’ s Manual Model PP12L[...]

  • Página 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of data an d tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. Abbreviations[...]

  • Página 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 A T our of Y our Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Right Side View . . . . . . . . . . . . . . [...]

  • Página 4

    4 Contents Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Removing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Installing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 5

    Contents 5 6 Using PC Cards PC Card T ypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 PC Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Extended PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Installing a PC Card . . . . . . . . . . . . . . . . . . . . . . [...]

  • Página 6

    6 Contents A program crashes repeatedly . . . . . . . . . . . . . . . . . . . . . . . 60 A program is designed for an earlier Windows operating sy stem . . . . . 60 A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . . . 60 Other software problems . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Memory Problems . . . . . .[...]

  • Página 7

    Contents 7 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . . . . . . . 79 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Wi[...]

  • Página 8

    8 Contents[...]

  • Página 9

    Finding Information 9 Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergono[...]

  • Página 10

    10 Finding Information • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on the bottom of your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code t[...]

  • Página 11

    Finding Information 11 • Downloads — Certified drivers, patches, and software updates • Notebook System Software (NSS)— If you reinstall the operating system for your computer , you should also reinstall the NSS utility . NS S provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel ® Pe[...]

  • Página 12

    12 Finding Information[...]

  • Página 13

    A T our of Y our Computer 13 A T our of Y our Computer Front V iew DISPLAY LATCHES — Keeps the display closed. DISPLAY LATCH RELEASE — P ress this to release the displa y latches and open the display . DISPLAY — F or more information about your display , see the Dell Inspiron Help file. T o access the help file, see "F inding Information[...]

  • Página 14

    14 A T our of Y our Computer POWER BUTTON — P ress the power button to turn on the computer or to enter or exit a power management mode. NOTICE: T o avoid losing data when you turn off your computer , shut do wn your computer through the Start menu instead of pressing the power button. DEVICE STATUS LIGHTS If the computer is connected to an elect[...]

  • Página 15

    A T our of Y our Computer 15 TOUCH PAD — P rovides the functionality of a mouse. MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. SPEAKERS — T o adjust the volume of the inte grated speakers, press the media control buttons or speak er-volume keyboar d shortcuts. F or more information, see page 41. TOUCH PAD BUTTONS — T o[...]

  • Página 16

    16 A T our of Y our Computer KEYBOARD — The keyboar d includes a numeric keypad as well as the Microsoft W indows logo key . F or information on supported keyboar d shortcuts, see "Key Combinations" on page 40. KEYBOARD STATUS LIGHTS The green lights located above th e k eyboard indicate the following: T urns on when the numeric keypad [...]

  • Página 17

    A T our of Y our Computer 17 Left Side V iew AIR VENT — The computer uses fans to create airflow throu gh the vents, which pr events the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is[...]

  • Página 18

    18 A T our of Y our Computer OPTICAL - DRIVE - TRAY EJECT BUTTON — P ress this button to eject a CD and D VD from the optical drive. OPTICAL DRIVE — Y ou can install devices such as a D VD drive or other optical drive in the optical drive bay . F or more information, see "Using CDs and D VDs" on page 31. Right Side V iew AUDIO CONNECT[...]

  • Página 19

    A T our of Y our Computer 19 S ECURE D IGITAL I/O SLOT — The Secure Digital I/O slot supports on e Secur e Digital memory card or other SD I/O device. Use Secure Digital memory car ds to save or back up data. PC C ARD SLOT — Supports one PC Card, such as a modem or net work adapter . The compute r ships with a plastic blank installed in the slo[...]

  • Página 20

    20 A T our of Y our Computer USB CONNECTORS S- VIDEO TV- OUT CONNECTOR VIDEO CONNECTOR AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The AC adapter converts A C power to the DC pow er requir ed by the computer . Y ou can connect the AC adapter with your computer turned either on or off. Connect USB devices, such as a mouse, keyb[...]

  • Página 21

    A T our of Y our Computer 21 CAUTION: The AC adapter works with elec trical outlets worldwide. Howeve r , power connectors and power strips vary among countries. Usin g an incompatible cable or improperly co nnecting the cable to the power strip or electrical outlet may caus e fire or equipment damage. NOTICE: When you disconnect the AC adapter cab[...]

  • Página 22

    22 A T our of Y our Computer HARD DRIVE — Stores software and data. F or more information, see "Hard Drive" on page 77 and "Hard drive problems" on page 54. MEMORY / MODEM COVER — Covers the compartment that contains the memory and modem. F or more information, see page 79. FAN — The computer uses fans to create ai rflow t[...]

  • Página 23

    Setting Up Y our Computer 23 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offering s vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Y our ISP will offer one or more of the following Internet connection options: • Dial-up c[...]

  • Página 24

    24 Setting Up Y our Computer 4 In the next window , click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISP s) . • If you have already obtained setup information from your ISP but you did not r eceive a setup CD, click Set up my connection manually . • If yo[...]

  • Página 25

    Setting Up Y our Computer 25 Power Protection Devices Several devices are available to protect against power fluctuations and failur es: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with sur ge pr otection help to prevent damage to your computer from [...]

  • Página 26

    26 Setting Up Y our Computer Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain A C voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being save d to the hard drive may result in data loss or file damage. NOTE: T o en[...]

  • Página 27

    Using a Battery 27 Using a Battery Battery Performance CAUTION: Before you begin any of the procedures in this chapter , follow the safety instr uctions in the Product Information Guide . F or optimal computer performance and to help pres erve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. Use a [...]

  • Página 28

    28 Using a Battery Checking the Battery Charge The Dell QuickSet Battery Meter , the Microsoft ® W indows ® P ower Meter window and icon, the battery charge gauge, and the low-battery warnin g provide information on the battery char ge. Dell QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet B[...]

  • Página 29

    Using a Battery 29 Low-Battery Warning NOTICE: T o avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power , hibernate mode begins automatically . A pop-up window warns you when the battery charge is approximately 90 perce[...]

  • Página 30

    30 Using a Battery Removing a Battery CAUTION: Before performing these procedures, disconn ect the modem from the telephone wall jack. 1 Ensure that the computer is turned off. 2 Slide and hold the battery-bay latch release on th e bottom of the computer , and then remove the battery from the bay . Installing a Battery CAUTION: Using an incompatibl[...]

  • Página 31

    Using CDs, DVDs, and Other Multimedia 31 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs F or information about using CDs and DVDs in your computer , see the Dell™ Inspiron™ Help file. T o access the help file, see "F inding Information" on page 9. Copying CDs and DVDs NOTE: Ensure that you follow all copyrig ht laws when you[...]

  • Página 32

    32 Using CDs, DVDs, a nd Other Multimedia 3 Click Exact Copy . 4 T o copy a CD or DVD: • If you have one CD or DVD drive , ensure that the settings ar e correct and click Copy . The computer reads your source CD or D VD and copi es it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or D VD into the CD or DVD dr[...]

  • Página 33

    Using CDs, DVDs, and Other Multimedia 33 Using Dell MediaDirect NOTE: QuickSet, which is automatically insta lled and enabled on your computer , is necessary for Dell MediaDirect to function. Changing or di sabling QuickSet’ s default s ettings can limit Dell MediaDir ect’ s functionality. For more information about Dell QuickSet, see the Dell [...]

  • Página 34

    34 Using CDs, DVDs, a nd Other Multimedia Connecting Y our Computer to a TV or Audio Device NOTE: Video and audio cables for connecti ng your computer to a TV or other audio device are not included with your computer . Cables may be purch ased at most consumer electronics st ores. The composite TV-out adapter cable is available for purchase from De[...]

  • Página 35

    Using CDs, DVDs, and Other Multimedia 35 4 Plug the single-connector end of the audio cable in to the headphone connector on your computer . 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 6 T urn on the TV , turn on any audio device that you connected (if applicab[...]

  • Página 36

    36 Using CDs, DVDs, a nd Other Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite TV -out adapter cable to the S-video TV -out connector on the computer . 3 Plug one end of the composite video cable in to the composite video-input connector on the composite TV -out adapter cable. 4 P[...]

  • Página 37

    Using CDs, DVDs, and Other Multimedia 37 5 Plug the single-connector end of the audio cable in to the headphone connector on the computer . 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 T urn on the TV and any audio device that you connected (if applicable), an[...]

  • Página 38

    38 Using CDs, DVDs, a nd Other Multimedia Integrated Video Controller NOTE: Ensure that you properly con nect the TV before you enab le the display settings. 1 Click the Start button and click Control P anel . 2 Double-click the Intel (R) GMA Driver for Mobile icon. 3 If you want to use only a TV without using th e computer display or any other dis[...]

  • Página 39

    Using the Keyboard and T ouch Pad 39 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keyp ad on an external k eyboard. Each key on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys. T o type a number or symbol, press <F n> and [...]

  • Página 40

    40 Using the Keyboard and T ouch Pad Key Combinations Sy stem Functions Battery CD or DVD T ray Display Functions Radios (Including Wireless Networking and an Internal Card With Bluetooth ® Wireless T echnology) Power Management <Ctrl><Shift><Esc> Opens the T ask Manager window <Fn><F3> Displays the Dell™ QuickSet B[...]

  • Página 41

    Using the Keyboard and T ouch Pad 41 Speaker Functions Microsoft ® Windows ® Logo Key Functions T o adjust keyboar d operation, such as the char acter repeat rate, open the Control P anel, click P rinters and Other Hardware , and click K eyboard . F or information about the Control P anel, see the Dell Inspiron Help file. T o access the help file[...]

  • Página 42

    42 Using the Keyboard and T ouch Pad T ouch Pad The touch pad detects the pressur e and movement of yo ur finger to allow you to move the cursor on the display . Use the touch pad and touch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, lightly tap once on the [...]

  • Página 43

    Using PC Cards 43 Using PC Cards PC Card T ypes See "Specifications" on page 93 for information on supported PC Cards. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single T ype I or T ype II card. The PC Card slot supports CardBus technology and e xtended PC Cards. "T ype" of card [...]

  • Página 44

    44 Using PC Cards T o install a PC Card: 1 Hold the card with the top side of the car d facing u p. The latch may need to be in the "in" position before you insert the car d. 2 Slide the card into the slot until the car d is completely seated in its connector . If you encounter too much resistance, do not force the car d. Check the card o[...]

  • Página 45

    Using PC Cards 45 Removing a PC Card or Blank NOTICE: Use the PC Card configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it from the computer . If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling it s cable, if one[...]

  • Página 46

    46 Using PC Cards[...]

  • Página 47

    Setting Up a Home and Office Network 47 Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapte r connector on the back of [...]

  • Página 48

    48 Setting Up a Home and Office Network Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Networ k Setup W izard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All P rograms → Accessories → Commu[...]

  • Página 49

    Setting Up a Home and Office Network 49 Connecting to a Wireless Network in Microsoft ® Windows ® XP Y ou r wi re le s s ne t wo r k c a rd re q ui re s sp e ci f i c s o ft w are and drivers in order to connect to a network. The softwar e is already installed. If the softwar e is removed or corrupt ed, follow the instructions incl uded in the us[...]

  • Página 50

    50 Setting Up a Home and Office Network 2 Click to select the network you want to configure, and then click Connect or double-click the network name in the list. If you select a secure network (identified by a icon), you must enter a WEP or WP A key when prompted. NOTE: Network security settings are unique to your ne twork. Dell cannot provide this[...]

  • Página 51

    Solving Problems 51 Solving Problems Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in this chapter , and run the Dell Diagnostics before you contac[...]

  • Página 52

    52 Solving Problems Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the instructi[...]

  • Página 53

    Solving Problems 53 Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . DVD drive problems NOTE: High-speed CD or DVD drive vibrati on is normal and may cause noise, which does not i ndicate a defect in the drive or the CD or DVD. NOTE: Because of differe[...]

  • Página 54

    54 Solving Problems If you cannot eject the DVD or DVD+RW drive tray If you hear an unfamiliar sc raping or grinding sound Hard drive problems C HANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your DVD cr eation software. V ERIFY THAT THE CORRECT MEDIA IS IN USE — DVD+R W drives may use any CD media such as CD-R or CD-RW , but w[...]

  • Página 55

    Solving Problems 55 E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: Connect the modem to an anal og telephone jack only . The modem does not opera te while it is connected to a digital telephone network. C HECK THE M ICROSO[...]

  • Página 56

    56 Solving Problems Error Messages CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET[...]

  • Página 57

    Solving Problems 57 O PERATING SY STEM NOT FOUND — Reinstall the hard drive. See page 77. If the problem persists, contact Dell. See "FCC Notices (U.S. Only)" on page 101. A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. Remove and then reinstall the program. 1 Click the Start [...]

  • Página 58

    58 Solving Problems IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: Use the integrat[...]

  • Página 59

    Solving Problems 59 Unexpected characters Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . The computer does not start up C HECK THE EXTERNAL KEYBOARD — 1 Shut down the computer , wait 1 minute, and turn it on again. 2 V e rify that th[...]

  • Página 60

    60 Solving Problems The computer stops responding NOTICE: Y ou might lose data if you are unable to perform an oper ating sy stem shutdown. A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows ope[...]

  • Página 61

    Solving Problems 61 Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer . • Ensure that your computer meets the minimum ha r dware requir e ments needed to run the software. [...]

  • Página 62

    62 Solving Problems Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . Network Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . I F YOU RECEIVE AN INSUFFICIENT M[...]

  • Página 63

    Solving Problems 63 PC Card Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . Power Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: See the Dell Inspiron Help f[...]

  • Página 64

    64 Solving Problems Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer . C HECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or [...]

  • Página 65

    Solving Problems 65 Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: If you need technical assistan ce for your scan ner , contact the scanner’ s manufacturer . E NSURE THAT THE PRINTER IS TURNED ON C HECK THE PRINTER CABLE CONNECTIONS — ?[...]

  • Página 66

    66 Solving Problems Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . No sound from integrated speakers No sound from external speakers NOTE: The volume control in some MP3 pl ayers overrides the Windows volume setting. If you have been list[...]

  • Página 67

    Solving Problems 67 No sound from headphones T ouch Pad or Mouse Problems T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E LIMINATE POSSIBLE INTERFERENCE — T urn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R EINSTALL THE AUDIO DRI[...]

  • Página 68

    68 Solving Problems V ideo and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If the display is blank NOTE: If you are using a program that requires a higher resolution than your co mputer supports, it is recommended that you attach an ex ternal mo[...]

  • Página 69

    Solving Problems 69 If the display is difficult to read If only part of the display is readable Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices require a driver program. A driver acts like a translator betw een the device and any other programs that use the device. Each dev[...]

  • Página 70

    70 Solving Problems Dell ships your computer to you with requir ed driv ers already installed—no further installation or configuration is needed. Many drivers, such as the keyboar d driver , come with your Microsoft ® W indows ® operating system. Y ou may need to install drivers if you: • Upgrade your operating system. • Reinstall your oper[...]

  • Página 71

    Solving Problems 71 If Device Driver Rollback does not re solve the problem, then use System Re stor e to return your computer to the operating state that existed befor e you in stalled the new driver . See "Using Microsoft W indows XP System Restore" on page 71. Manually Reinstalling Drivers 1 After copying the requir ed driver fi les to[...]

  • Página 72

    72 Solving Problems Creating a Restore Point 1 Click the Start button and click Help and Support . 2 Click System Restore . 3 F ollow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver , use Device Driver Ro llback (see page 70) to resolve the problem. If that is [...]

  • Página 73

    Solving Problems 73 Enabling Sy stem Restore If you reinstall W indows XP with less than 200 MB of free har d -disk space available, System Restore is automatically disabled. T o see if System Restore is enabled: 1 Click the Start button and click Control Pa n e l . 2 Click P erformance and Maintenance . 3 Click System . 4 Click the System Restore [...]

  • Página 74

    74 Solving Problems 6 When prompted, click Ye s . The computer restarts. Because the computer is r estored to its original operating state, the scr eens that appear , such as the End User License Agreement, ar e the same ones that appe ared the first time the computer was turned on. 7 Click Next . The System Restore screen appears and the computer [...]

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    Adding and Replacing Parts 75 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure a ssumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" (see this page) [...]

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    76 Adding and Replacing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handle [...]

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    Adding and Replacing Parts 77 4 Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch release on the bottom of the comp uter , and then remove the battery from the bay . 5 Remove the optical drive, if installed, from the optical drive bay . See "Optical Drive" on page 88. 6 P[...]

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    78 Adding and Replacing Parts T o replace the har d drive in the hard drive bay : 1 F ollow the procedures in "Before Y ou Begin" on page 75. 2 T urn the computer over , and remove the hard drive scr ews. NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. See "Protecting Against Electros[...]

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    Adding and Replacing Parts 79 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the har d drive may be damaged in transit. Memory Y ou can incr ease your computer memory by in stalling memory modules on the system board. See "Specifications" on page 93 for informatio[...]

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    80 Adding and Replacing Parts 3 T urn the computer over , loosen the captive screws on the memory module cover , and then remove the memory module cover . NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory-module securing clips. 4 If you are r eplacing a memory module, remove the existing module: a Use[...]

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    Adding and Replacing Parts 81 NOTICE: If you need to install memory mo dules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “D IMMB.” Insert memory modules at a 45-degree angle to avoid damaging the connector . NOTE: If the memory module is not installed prope[...]

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    82 Adding and Replacing Parts 7 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 8 Reinstall the hard drive. See "Har d Drive" on page 77. 9 T urn on the computer . As the computer boots, it dete cts the additional memory and automatically updates the system configuration infor[...]

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    Adding and Replacing Parts 83 3 Remove the existing modem: a Remove the screw securing the modem to the system boar d, and set it aside. b P ull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. 4 Install the replacement modem: a Connect the modem cable to the modem. NOT[...]

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    84 Adding and Replacing Parts Wireless Mini PCI Card If you order ed a Mini PCI card with your co mputer , the card is already installed. CAUTION: Before you begin any of the procedures in th is section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedures in "Before Y ou Begin" on page 75. 2 Remove t[...]

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    Adding and Replacing Parts 85 5 Install the replacement Mini PCI car d: a Align the Mini PCI card with the connector at a 45-degr ee angle, and press the Mini PCI car d into the connector until it clicks. NOTICE: T o avoid damaging the Mini PCI card , never place cables under the card. b Connect the antenna cables to the Mini PCI card. Mini PCI car[...]

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    86 Adding and Replacing Parts Coin-Cell Battery CAUTION: Before you begin any of the procedures in th is section, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface (such as a connec to[...]

  • Página 87

    Adding and Replacing Parts 87 Display CAUTION: Before you begin any of the procedures in th is section, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface (such as a connec tor on the b[...]

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    88 Adding and Replacing Parts When you replace the display , ensure that the display cab le is lying flat in the display cable trough and securely tuck ed underneath the tabs. Also , ensure that the antenna cables ar e not twisted a nd that they are lying flat in the antenna cable clip. Optical Drive CAUTION: Before you begin any of the procedures [...]

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    Adding and Replacing Parts 89 Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface (such as a connec tor on t[...]

  • Página 90

    90 Adding and Replacing Parts Keyboard CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface (such as a connec tor on the [...]

  • Página 91

    Adding and Replacing Parts 91 NOTICE: T o avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. Internal Card With Bluetooth ® Wireless T echnology CAUTION: Before you begin any of the procedures in this section, follow the sa f[...]

  • Página 92

    92 Adding and Replacing Parts[...]

  • Página 93

    Appendix 93 Appendix Specifications Processor P rocessor type Intel ® P entium ® M or Intel Celeron ® M L1 cache 32 KB L2 cache 1 MB, 2 MB External bus frequency 400 MHz and 533 MHz Sy stem Information System chip set Intel 915GM or Intel 915PM Data bus width 64 bits DR AM bus width Dual channel (2) 64-bit busses P rocessor address bus width 32 [...]

  • Página 94

    94 Appendix Memory type 1.8- V SODIMM DDR-2 Minimum memory 256 MB Maximum memory 2 GB Ports and Connectors Audio microphone connector , stereo headphone/speakers connector IEEE 1394a 4-pin serial connector Mini PCI one T ype IIIA Mini PCI card slot Modem RJ-11 port Network adapter RJ-45 port S-video TV -out 7-pin mini-DIN connector (optional S-vide[...]

  • Página 95

    Appendix 95 Video type: discrete video card Data bus PCI Express X16 Video controller A TI Mobility Radeon X300 Video memory 64 MB and 128 MB LCD interface LV D S TV support NTSC or P AL in S-video and composite modes Audio Audio type AC’97 (Soft A udio) Audio controller St e re o c on v e rs i on 1 8 -b it (analog-to-digital and digital-to-analo[...]

  • Página 96

    96 Appendix Refresh rate 60 Hz Operating angle 0 ° (closed) to 180° Viewing angles: Horizontal ±65° (WSXGA+, WUXGA) ±40° (WXGA) V e rtical ±50° (WSXGA+, WUXGA) +10°/–30° (WXGA) Pix el pitch: WXGA 0.258 mm WSXGA+ 0.197 mm WUXGA 0.173 mm P ower consumption ( panel with backlight) (typical) 6.0 W (maximum) Controls brightness can be contro[...]

  • Página 97

    Appendix 97 W eight 0.4 kg (0.9 lb) (9 cell) 0.3 kg (0.6 lb) (6 cell) V oltage 14.8 VDC Charge time (approximate) : Computer off 2 hours Operating time Battery operati ng time varies depending on operating conditions and can be significantly reduced under certain power -intensive conditions. See "P ower P roblems" on page 63. See "Us[...]

  • Página 98

    98 Appendix Phy sical Height 38 mm (1.5 inches) W idth 354 mm (13.9 inches) Depth 260 mm (10.2 inches) W eight (with 6-cell battery): Configurable to less than 3.08 kg (6.8 lb) Environmental T emperature range: Operating 0° to 40°C (32° to 104°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (non[...]

  • Página 99

    Appendix 99 Using the Sy stem Setup Program Overview NOTE: Y our operating sy stem may automatically configure most of the options available in sy stem setup, thus overriding options that you set through sy stem setup. (A n exception is the External Hot Key option, which you can disable or enable on ly through sy stem setup.) For mo re information [...]

  • Página 100

    100 Appendix Changing the Boot Sequence The boot sequence, or boot order , tells the computer where to look to f ind the softwar e needed to start the operating system. Y ou can control the boot se quence and enable/disable devices using the Boot Order page of system setup. NOTE: T o change the boot sequen ce on a one-time-only basis, see "Per[...]

  • Página 101

    Appendix 101 Dell T echnical Support Policy (U.S. Only) T echnician-assisted technical support requir es the c ooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating syste m, softwar e programs, and hardware drivers to the original default configuration as shipped fr om Dell, as wel[...]

  • Página 102

    102 Appendix This device complies with P art 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference r ece ived, including interference that may cause undesired operation. Class A This equipment has been tested and found to comply wi [...]

  • Página 103

    Appendix 103 Macrovision Product Notice This product incorporates copyright protection techno logy that is protected by U.S. patents and other intellectual property rights. Use of this copyright prot ection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macro[...]

  • Página 104

    104 Appendix When you need to contact Dell, use the electronic a ddresses, telephone numbers, and codes provided in the following table. If you need assistance in determi ning which codes to use, contact a local or an international operator . Country (City) International Access Code Country Code City Code Department Name or Service Area, Website an[...]

  • Página 105

    Appendix 105 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro .dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Accounts/Corporate Customer Care 082[...]

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    106 Appendix Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Care (P enang, Malaysia) 604 633 4888 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll-free[...]

  • Página 107

    Appendix 107 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Del l™ Dimension™ and Inspiron) toll-free: 800 858 2969 T echnical Support (OptiPlex™, La[...]

  • Página 108

    108 Appendix Czech Republic (P rague) International Access Code: 00 Country Code: 420 W e bsite: support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech F ax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W e bsite: support[...]

  • Página 109

    Appendix 109 F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Small Business T echnical Support for XPS portable computers only 0825 387 129 T echnical Support for a ll other Dell computers 0825 387 270 Customer[...]

  • Página 110

    110 Appendix Greece International Access Code: 00 Country Code: 30 W e bsite: support.euro .dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Suppor[...]

  • Página 111

    Appendix 111 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro .dell.com E-mail: dell_direct_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T echnical Support for a ll other Dell computers 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 08[...]

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    112 Appendix Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W e bsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dimensio[...]

  • Página 113

    Appendix 113 Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux e mb [...]

  • Página 114

    114 Appendix Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

  • Página 115

    Appendix 115 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail Customer Care (A ustralia and New Zealand): apcustserv@dell.com Customer Care toll-free: 0800-289-335 (option 3) T echnical Support (for desktop and portable computers) toll-free: 0800 446 255 T echnical Support (for servers[...]

  • Página 116

    116 Appendix P ortugal International Access Code: 00 Country Code: 351 W e bsite: support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fa x 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St. Kitts and Nev[...]

  • Página 117

    Appendix 117 South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 W ebsite: support.euro .dell.com E-mail: dell_za_support@dell.com Gold Queue 011 709 7713 T echnical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709 7700 Fa x 011 706 0495 Switchboard 011 709 7700 Southeast Asian and P acific Coun[...]

  • Página 118

    118 Appendix Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 W e bsite: support.euro .dell.com E-mail: support.euro .dell.com/se/sv/emaildell/ T echnical Support for XPS portable computers only 0771 340 340 T echnical Support for all other Dell products 08 590 05 199 Relational Customer Care 08 590 05 642 Home/S[...]

  • Página 119

    Appendix 119 Thailand International Access Code: 001 Country Code: 66 W ebsite: support.ap.dell.com T echnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 0060 07 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 1800 0600 09 Customer Care toll-free: 1800 006 007 (option 7) Corporate Sales [...]

  • Página 120

    120 Appendix U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 T echnical Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free 1-877-459-7298 Consumer (Home and Home Office[...]

  • Página 121

    Index 121 Index A audio connectors, 18 audio device connecting, 3 4 audio . See speakers B battery c h a r g e g a u g e , 22, 28 charging, 2 9 checking the charge, 2 8 description, 2 1 installing, 3 0 low-battery warning, 2 9 performance, 2 7 power meter , 2 8 removing, 3 0 storing, 3 0 blanks PC Cards, 4 3 removing, 4 5 Bluetooth wireless technol[...]

  • Página 122

    122 Index 122 Index drives problems, 5 3 See hard drive D VD drive problems, 5 3 DV D s , 3 1 E error messages, 56 F fan d e s c r i p t i o n , 17, 22 FCC notice, 101 F inding Information documentation, 9 floppy drive connecting to a USB connector , 1 8 H hard drive description, 2 2 problems, 5 4 replacing, 7 7 returning to Dell, 7 9 hardwar e con[...]

  • Página 123

    Index 123 optical drive bay description, 2 2 optical-drive-tray eject button description, 1 8 P PC Card slot description, 1 9 PC Cards b l a n k s , 43, 45 CardBus technology , 4 3 extended, 4 3 installing, 4 3 removing, 4 5 slots, 4 3 types, 4 3 wireless network adapter , 4 3 PC Restore, 73 power line conditioners, 2 5 problems, 6 3 protection dev[...]

  • Página 124

    124 Index 124 Index specifications, 93 spyware, 56, 61 support contacting Dell, 1 0 1 policy , 1 0 1 S-video TV -out connector connecting a TV , 3 4 description, 2 0 System Restore, 71 system setup program commonly used options, 9 9 purpose, 9 9 screens, 9 9 viewing, 9 9 T technical support policy , 1 0 1 telephone numbers, 101 touch pad, 42 custom[...]