Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers debe contener:
- información acerca de las especificaciones técnicas del dispositivo Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers
- nombre de fabricante y año de fabricación del dispositivo Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers
- condiciones de uso, configuración y mantenimiento del dispositivo Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Datacard Group en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Au gust 20 01 Part No. 539 123-001 User ’ s Guide for ImageC ard® Selec t™ and UltraGrafix® Selec t™ Printers[...]

  • Página 2

    ii User ’s Guide for ImageCard® Sele ct™ and UltraGrafix® Sel ect™ Printers Please note and heed the W ARNI NG and CAUT ION labels that ha v e been placed on the equipm ent for you r safety . Please do not a ttempt to op erate or repair this equipmen t without ad equate training. Liability st a tement This Dat acard® produc t has been buil[...]

  • Página 3

    iii User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Content s Section 1: Operati ng the Prin ter C h a p t e r1 :O v e r v i e w ............. ...... ....... ........ 1 - 1 A b o u tt h i sm a n u a l ........... ...... ....... ........ 1 - 2 A u d i e n c e ...... ....... ............ ....... ........ 1 - 2 A b o[...]

  • Página 4

    iv User ’s Guide for ImageCard® Sele ct™ and UltraGrafix® Sel ect™ Printers Magnetic st ripe test card ................. ...... .. 5 - 7 P r o b l e m sw i t h c a r da p p e a r a n c e ............. ...... .. 5 - 7 Print Module . ....... ...... ...... ............. .. 5 - 8 Topcoat appl ied using th e print ribbon ....... ...... . 5 - 1 3[...]

  • Página 5

    v User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers C a r d s ......... ....... ............ ....... ...... .. B - 3 C a r ds p e c i f i c a t i o n s .. ...... ............. ...... .. B - 3 C a r ds i z e .......... ...... ............. ...... .. B - 3 C a r dm a t e r i a l ....... ............ ....... ........ B[...]

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    vi User ’s Guide for ImageCard® Sele ct™ and UltraGrafix® Sel ect™ Printers[...]

  • Página 7

    User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 1 1 Overv iew This chapter p resents the following: • The purpose of this manual • Who should use this manua l • The Datacard® Select™ Class photo ID printe r with Advanc ed Im aging T echnology™, in cluding a description of the printer , the models av ail[...]

  • Página 8

    1-2 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers About this manual This manual provides de tai led inform ation about the Datacard® S elect™ Class ph oto ID printer wit h Advanc ed Imaging T echnolog y™. The first section provides operat ors with information about the printer and how to use it. T[...]

  • Página 9

    Overview 1-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers the card. The driver kee p s track of the progress of the card in the printer and sends data for t he nex t card as soon as the printer is ready and the da ta is av ailable. See “PC and software spec ificat ions” on page 6-4 f or more information abo[...]

  • Página 10

    1-4 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers • Magnetic st ripe mo dule, for either 3-t rack (IA T) en coding or sin gle-track NTT encoding. The m odule i s installed in-line w ith the print ope ration. It encodes data on the magnetic stripe and then verifies the data. • Smart card module. The[...]

  • Página 11

    Overview 1-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Printer feat ures Use the in formation in this sec tion to identify the f eatures and controls you use on the printer . Figur e 1 -3: Fr on t of t he S elec t prin ter Outsid e of the prin ter Find the f ollowing on the outside of the printer: Duplex mod[...]

  • Página 12

    1-6 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers Card o utput stacker The card output stacker ho lds the cards after t hey hav e been pr ocessed. B oth completed cards and rejected cards go to the card output st a cker . Ready b utton The Ready button allows you to p au se the printer while printing a[...]

  • Página 13

    Overview 1-7 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Swin g ar m The swing arm opens to give you access to t h e print ribbon cartridge, continuous cleaning roller , and printhead ca r tridge . Push down on the ra ised end of the swing arm to o pe n i t. Ribbon tracker The ribbon trac ker measures the mov [...]

  • Página 14

    1-8 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers Back of the printer Figure 1 -5 shows the back of the S el ect Class prin ter: Figur e 1-5: T he back of the Select print er If the printer includes an optional s implex s mart card m odule or duplex m odule, that module extends farther than the ports a[...]

  • Página 15

    Overview 1-9 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Smart c ard serial port(s) On printers equippe d with the smart card option, use these conn ectors for the seria l cable from t he PC or conta ct station that carries the d ata to encode on the smart card chip. If the pri nter does no t have a ny smart c[...]

  • Página 16

    1-10 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers[...]

  • Página 17

    User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 2 2 Using the printer This section d escribes how to pe rform basic tasks requ ired to operate the Datacard® Se lect ™ Class photo ID printer with Advanced Imagin g T echnology™ . It describes: • Loading card s • Loading print ribbon • Powering on the prin[...]

  • Página 18

    2-2 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Loading ca rds Load cards whe n beginning work or when the card cart ridge is low on cards or em pty . Y ou can load cards when the printer pow er i s on or off. Y ou can also load cards while the printer i s printing. T o order more cards, conta[...]

  • Página 19

    Using the printer 2-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers For m agnetic stripe cards , the magne tic stripe faces do wn a nd is positioned toward the side of the printer that opens (see Figure 2-3). ( F or some custom applications, you might receive inst r uction s t o pl ace cards in a different orien[...]

  • Página 20

    2-4 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Loading th e print ribb on The printer uses prin t ribbon with color panels, continuous col or , or color and topcoat . Full-color ribbon (such as YMCKT ) must be Premiu m ribbon, which uses blue r ibbon spools. Monochrom e (one color) ribbon on [...]

  • Página 21

    Using the printer 2-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 3 Grasp the ribbon cartridge handle, and lift up to remove the print ribb on cartridge (see Figure 2-7). Avoid touching the printhead cartridge and ribbon tracker . Figure 2-7: Remov e th e pri nt ribbo n cartri dge ♦ Some users run a cleani n[...]

  • Página 22

    2-6 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Re plac e th e prin t ri bbo n car tri dge 1 Place the ribbon cartridge onto the ribbon cartridge supports ( see F igure 2-9). Make s ure the cartridge is securely seat ed. Avoid touching t he printhead cartridge and ribbon tracker . Fig ure 2-9 [...]

  • Página 23

    Using the printer 2-7 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Figu re 2- 10: Po wer o n the pri nter 5 Press the PC Power switch to t urn on the power to the PC. T urn on power to any other eq uipment ne eded. ♦ S t atus light The front of the printer has a l ight that provides information about the prin[...]

  • Página 24

    2-8 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Making c ards This section describes several ways to mak e cards using the Select printer . • Usually , c ards are sent from a card creation application, such a s Datacard’ s ID Works™ which captures, organizes, and formats the i nformat io[...]

  • Página 25

    Using the printer 2-9 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 2 In the card creation application, send cards to the printer . The printer driver recei v e s data for each card, prepares t he c ard for pri nting, and sends each card to the printer in the order received. The printer driver keeps cards in a q[...]

  • Página 26

    2-10 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers The text for one magnetic stripe track must be on one line. The text must use the default type size of 3.5 or 4 p oints to keep ch aracters on the same line. T o view the characters , zoom in on the text. Also, follow t hese guidel ines: – Do [...]

  • Página 27

    Using the printer 2- 1 1 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Figure 2-12: Remove c ards 2 Dispose of partly processed cards according to your policies for handling the confidential data that m ight b e on t he cards . ♦ Responding to me ssages The Select printer provides information to the printer dr[...]

  • Página 28

    2-12 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers If a m essage appea rs repeatedly and you cannot reliably correct the situation, service might be requi red. Before you call your service representative, write down the following: – The message and me ssage numbe r . – The m odel of t he pri[...]

  • Página 29

    Using the printer 2- 13 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Shutting do wn the system The printer and PC can be left on during lunch time and other short breaks. Follow your security procedures when l eaving the p rinter . Shut do wn the printe r a nd system 1 Make s ure all cards h ave com pleted proc[...]

  • Página 30

    2-14 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers[...]

  • Página 31

    User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 3 3 Using the printer driver This chapter provides info r mation t o he lp y o u use t he p rint e r driver for the Select printer with Advanc ed Im aging T echnology™ effectively and effi c iently . It describes : • How to work with pri nter settings and data ?[...]

  • Página 32

    3-2 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers W or kin g w ith p rin ter se tt ing s a nd da t a Printer driver settings and dat a are organi zed diff eren tly for Windows NT , Windows Me and 98, and Windows 2000. Use the section that applies to the operating system you use. T i p[...]

  • Página 33

    Using the printer dri ver 3-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers • T opcoa t pa ttern d urin g the prin t cycle • Cleaning interval • Magnetic st ripe encodin g formats and coercivity The Default Docum ent Properties dialog box also provides acces s to the About di alog box, which shows the prin[...]

  • Página 34

    3-4 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers 5 Select the tab that con tai ns the information yo u wa nt t o view or change. 6 If you mak e changes, click OK to save t he settings and c lose the dialog box. If you do not want to make changes, click Cancel to close the Properties [...]

  • Página 35

    Using the printer dri ver 3-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers setting afte r selecting Y MCKTKT ri bbon, the Print Ribb on T ype val ue will be blank. If the selections you wa nt to use are not available (are grayed out), make sure the feature is available in t he printer . Also make sure that the [...]

  • Página 36

    3-6 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers 4 Select File from the Printers menu bar , and then select Properties. The Select Properties di alog box appears. Figure 3-3: Pro perties dial og box , Wind ow s Me and 9 8 5 Select the tab w it h t he information to vi e w or change. [...]

  • Página 37

    Using the printer dri ver 3-7 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers • Magnetic st ripe encodin g formats and coercivity The Printing Preferences dialog box also provides access to the About dialog box, which shows the printer d river version. Settings that control the non-printing operation of t h e pr[...]

  • Página 38

    3-8 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers 6 If you mak e changes, click OK to save t he settings and c lose the dialog box. If you do not want to make changes, click Cancel to close the Properties dialog box. 7 If y ou change the port, reboot the PC and po wer cycle the print [...]

  • Página 39

    Using the printer dri ver 3-9 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers If the selections you wa nt to use are not available (are grayed out), make sure the feature is available in t he printer . Also make sure that the printer is powered on and con nected to t he PC an d resum e the S tatus M onitor . S ee [...]

  • Página 40

    3-10 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Use the Help button o n the S tat us M onitor for more inform ation about ea ch wi n dow . Ope ning and using the S t atus Mon itor Y ou can use the S tatus Monitor to do the following: • View S tatus M onitor informat ion • Run a[...]

  • Página 41

    Using the printer dri ver 3- 1 1 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Open the S tatus Mo nitor • Double-click on the Select S tatus Monitor icon (see Fi g ure 3-6 ) . The S tatus Monitor ap pears. Figur e 3-7: St atu s Mo nitor V iewing St a tus Moni tor informatio n The S tatus Monitor displays the [...]

  • Página 42

    3-12 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers The S tatus Monitor automatical ly resum es wh en you print a c a rd, or when you open Properties, Doc ument Default Properties, or P rinting Preference s. Closing and Exiti ng the S tatu s Mon i tor Closing the S tatus Monitor closes[...]

  • Página 43

    Using the printer dri ver 3- 13 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Color setting s (see Figure 3-8) are o ne of t h e features o f Adva nced Im aging T echnology . Figure 3- 8: C olor Settings page For information ab out using the f eatures availab le in advanced s etup, see the e-Guid e for ImageCard[...]

  • Página 44

    3-14 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers[...]

  • Página 45

    User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 4 4 Maint a in ing th e printer This chapter provides info r mation t o he lp y o u maintain the Select™ Class p rinter with Ad vanced Im aging T echnol ogy for optimal performanc e. It de s cribes: • How to run a cleaning cycle • How to use the magnetic stripe[...]

  • Página 46

    4-2 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ Running a cleaning cycle A cleaning cycle includes replacing the sleev e of t h e continuous cleaning roller and running a cleaning card. R eplace the cleaning roller first, and t h en run a cleaning card. Select one of the f o llowing primary [...]

  • Página 47

    Ma intain ing the pr in ter 4-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 4 Lift t h e continuous cleaning roller unit out of t he printer (step 1 in Fi gu re 4-2). Fi gure 4 -2: Lift the r oller o ut of the prin ter 5 Slide the used sleeve off the cleaning roller spindle (step 2 in Figure 4 -2). Discard the[...]

  • Página 48

    4-4 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ 9 Replace the print ribbon cartridge. 10 Close the swing arm, pressing it down until t he pus h latch cl icks i nto place. 1 1 Close the pri nter top cover. ♦ Using the printer clean ing card Use the printer cleaning card when prom pted or ac[...]

  • Página 49

    Ma intain ing the pr in ter 4-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers – Click the OK button when the printer driver displays the “printer has reached the cleaning count” mes sage. (If you do not c lick OK, the m essage appea rs each time you print a card, until you use the printer cleaning card.) ?[...]

  • Página 50

    4-6 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ Do not peel of f the blue stripe on the back of t he card. 2 Open the S tatus Monitor by double-click ing t he icon . 3 Click the Mag S tripe button in the Clean area. The printer automa ti cally runs t he magnetic stripe cleaning process and e[...]

  • Página 51

    Ma intain ing the pr in ter 4-7 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Figur e 4-7: Clean the pick ro llers c Click the “Printer” button in the Clean area. Click OK on the promp t t ha t appears. Do not insert a cleaning card! The driver sends a command to the printer to run the printer cleaning card.[...]

  • Página 52

    4-8 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ Do not place the pen next to the black transport base. The pe n can get pinched between the roller and the transport base. c Do one of the following to turn the rollers i n t he p r i nter . • Click the “Printer” button in the Clean area.[...]

  • Página 53

    Ma intain ing the pr in ter 4-9 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 6 Print a c ard to verify the qua lity of printing. Y ou can print a printer test card, a sample card, or a card using your card creation appli c ation. ♦ Cleaning tip s Follow these tips t o c lean your printer ef f ectively and mai[...]

  • Página 54

    4-10 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ 3 Open the cleaning pen. 4 Using ge ntle pressure, move the c leaning pen back and forth along the full lengt h of the printhead edge (see Figure 4-9). Be sure to clean the rounded edge of the printhead completely . Figure 4- 9: Clea n the pri[...]

  • Página 55

    Ma intain ing the pr in ter 4- 1 1 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 1 Power o f f the printer . 2 Open the top cover. 3 Push do wn o n the swing arm. The pus h latch wi ll release the swin g arm. Lift the swing arm up until it is fully open. 4 Press down on t he green printhead c a rtridge latch to [...]

  • Página 56

    4-12 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ 6 Remov e the printhead cable s. – Push the black locking tabs to the side. Rem ove the gray con nector of the printhead data cable from the printhead ca rtri dge (see Figure 4-1 1). – Pull fir mly on the white connector o f t he prin thea[...]

  • Página 57

    Ma intain ing the pr in ter 4- 13 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Rep lace the p rinthea d cart ridg e 1 Carefully align the openings on the (white) power cable plug with the wires of the power receptacle on the pri n thead. Push the cable’s plug all t h e way onto the receptacle (see Figure 4-1 [...]

  • Página 58

    4-14 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ Fi gure 4-14: Secu re the printhead cartr idge 7 Hold the printhea d cartridge latch lever down (ste p 2 in Figure 4-14) and pi vot the printhead cartridge down toward the swing arm (st ep 3 in Figure 4 - 1 4). Release the latch lever when the[...]

  • Página 59

    User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 5 5 T roub lesh ooting This chapt er e xplains how to t roubleshoot the Sele ct printer with Advanced Imaging T echnolo gy™ and how to obtain service. It ex plains: • What to do if you think the printer is not work i ng • How to make t est cards • Problems yo[...]

  • Página 60

    5-2 Troubleshooting User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers T r oubleshooting guide When you use the Select printer , you migh t experience problems. Use the foll ow ing to help you locate information for dif f erent types of problems. If you think the p rinter is not working The printer , printer driver ,[...]

  • Página 61

    T r oubleshooting 5-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 4 Make sure the printer is the selected printer in the card creation application. Print a sample card using the card creation application or see “P rinting sample cards” on page 7-15 . If the sample card d oes not print the card as expected,[...]

  • Página 62

    5-4 Troubleshooting User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers[...]

  • Página 63

    T r oubleshooting 5-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Y our s ervice provi der migh t ask you to use a diff e rent procedure to make a printer test c a rd. The card printed might have additional area printed on it. For UltraGrafix printers, the test card is printed with one color , such as black. C[...]

  • Página 64

    5-6 Troubleshooting User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers 5 Select the P r int T est Page but ton on t he G eneral tab. W ait while W indows c r eates a test page image. T he card w ill print when t he PC a nd printer are connec ted, and the printer and driver are wo rking toget her . After you select th[...]

  • Página 65

    T r oublesho oting 5-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The Window s test page is generated by Mic rosof t Windows. The s mall size of t he card, compared to pri nter paper , means that s ome of the text is not print ed on the card. ♦ Magneti c stripe test card If the printer inc ludes a magnet i[...]

  • Página 66

    5-8 Troublesho oting # Obtain guidance from ser vice before perf orming this task . User ’s Guide for I mageCard® S elect™ and Ultr aGrafix® S elec t™ Printers New Sel ect print ers in clude Datacard’s A dvanced Imagi ng T echnology ™ (AIT) . Cards p rinte d with Advanced Imagi ng T echn ology have a different appearanc e than car ds pr[...]

  • Página 67

    T r oublesho oting 5-9 # Obtain gui dance from service bef ore perform ing this task. User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The leading or trail ing edge of t he prin ted card is not t he ex pected c olor . Cards m ight be sli pping in the card track. T wo car ds might have been picked. The prin t ribbo[...]

  • Página 68

    5-10 Troublesho oting # Obtain guidance from ser vice before perf orming this task . User ’s Guide for I mageCard® S elect™ and Ultr aGrafix® S elec t™ Printers Printe d card images (photos ) are blur ry . Printe d cards, i ncluding text, are bl urry . The imag e capture system needs adjustm ent. T h er o l l e r sm a yb ed i r t y . The ca[...]

  • Página 69

    T r oublesho oting 5-1 1 # Obtain gui dance from service bef ore perform ing this task. User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Printe d card images (photos ) look f aded. Printe d cards, i ncluding text, loo k f aded. The imag e capture system needs adjustm ent. Print ribbo n may have been s tored i mpro[...]

  • Página 70

    5-12 Troublesho oting # Obtain guidance from ser vice before perf orming this task . User ’s Guide for I mageCard® S elect™ and Ultr aGrafix® S elec t™ Printers The p rin te d card s h ows wavy li nes along th e length of the ca rd (woodgrai n). The print ribbon is not loaded c orrect ly . The prin thea d is not aligned co rrectly . Load t [...]

  • Página 71

    T r oublesho oting 5-1 3 # Obtain gui dance from service bef ore perform ing this task. User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers T o pcoat appl ied using the pri nt ribb on Y ou mi ght apply t opcoat to the car d using a T panel as part of t he print ribbo n. Part or al l of the pri nted image is compr ess[...]

  • Página 72

    5-14 Troublesho oting # Obtain guidance from ser vice before perf orming this task . User ’s Guide for I mageCard® S elect™ and Ultr aGrafix® S elec t™ Printers Obt aining s ervice For repair ass istance, contact you r servic e represe ntative. Plac e the service c all from a telephone cl ose to t he printer so that you can ac cess the prin[...]

  • Página 73

    T r oubleshooting 5-1 5 User ’s G uide for Imag eCard® Sele ct™ and UltraGrafix® Sel ect™ Printers When to obtain service Pe r for m t h e s tep s ear li er i n t his ch ap t er b e f or e o b t aini n g s e rvice. Call for servic e if: • A troubleshooting process instr ucts yo u to call service • A troubleshooting p rocess does not pro[...]

  • Página 74

    5-16 Troubleshooting User ’s Guide for ImageCard® Select™ and Ult raGrafix® Sel ect™ Printers Figure 5-5: Pack a Select pri nter for shipping 1 1 Place the p rinter in the shipping carton , resting in the shipping supports (step 1 in F igu re 5-5) . 12 Place the “T op Front” and “T op Rear” shipping supports i n place (step 2 i n F [...]

  • Página 75

    User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 6 6 Before you in st a ll This chapt er p resents the followin g: • Skills that installe rs need • Physi cal, ele ctrical, a nd o ther requi remen ts for the site • Require ments for the PC used with the Select pri nter with Advan ced Imaging T echnolog y™ ?[...]

  • Página 76

    6-2 Before you in stall User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Inst allation a udi ence T o perform the procedur es in the installat ion secti on of this guide, you need t he followin g skill s: • Ability to r ead and understand writ ten and graphic al instruction s • Exper ience and comfort in st [...]

  • Página 77

    Be fore y ou in stal l 6-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • S tore all suppl ies i n a clean, c ool, dry loc ation. See “ Supply r oll sto rage” on page B-2 fo r informati on about the storage en vironme nt for Select s upplies. Select ing the s it e After meeting gene ral re quirements, th[...]

  • Página 78

    6-4 Before you in stall User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Env ir onment al re qui reme nt s The Select p rinter requi res the following env iron mental conditions for opt imal operation: • Opera ting rela tive humidi ty: 20 % to 8 0% non- condensin g • Operating tem peratur e range: 55° F to [...]

  • Página 79

    Be fore y ou in stal l 6-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • Some para llel c ommunicati on devices us e a cable wi th a plug t hat allo ws another dev ice to be at tached, s o that two paralle l devic es are at tached to one PC parallel por t, kno wn as a p as s-th rough or piggy- back plug. Th[...]

  • Página 80

    6-6 Before you in stall User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers[...]

  • Página 81

    User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 7 7 Install the p rin ter This secti on describes h ow to install an d s et up the Datacard® Select ™ Class p hoto ID p rinter. It de scrib es: • Unpacking the print er • Connecting t he cables • Installing t he printer driver • Pr int in g s am ple ca rd[...]

  • Página 82

    7-2 I nstall the printer User ’s Gu ide fo r ImageCard ® Selec t™ and Ult raGr afix ® Select ™ Printers Unpacking the printer Select a s ite that meets the requirement s de scribe d i n See “Bef ore you install” on page 6-1 . Un pack the printe r, f ollowing these steps. Y ou need scissors or another cutting device to unpack the print e[...]

  • Página 83

    Install the printer 7-3 User ’s G uide for Imag eCard® Sele ct™ and UltraGrafix® Sel ect™ Printers 7 Slide t he shi pping s uppo rts o f f the ends of the pri nter .(The bott om shipp ing supports remain in the carton. ) 8 Remov e t he printer fro m the plasti c bag. Save al l packing material, including the pl a stic bag, shippi ng c arton[...]

  • Página 84

    7-4 I nstall the printer User ’s Gu ide fo r ImageCard ® Selec t™ and Ult raGr afix ® Select ™ Printers Con nect a paral le l port dat a ca ble 1 Attach the paral lel port cabl e to the E CP parallel port on the pri nter. The paral lel port ca ble must be a shield ed, T ype C, IEEE 128 4 parallel p ort cab le, up to a maximum of 6.5 feet or[...]

  • Página 85

    Install the print er 7-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Co nnec t a U SB d at a ca ble 1 Attach the flat end of the USB cable to the USB port on the PC (s ee Figure 7-3) o r to a device attached to th e PC throu gh a USB port. Figure 7-3: C onnect the USB cab le The USB cable mu st be a ty pe C M[...]

  • Página 86

    7-6 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers 2 Connect t he serial cable to the outside printe r port ( Figure 7- 4) i f a contactl ess module is installed i n t he print er . Figure 7-4: Con nect the smart card s erial cable 3 Use two smart card ser ial cable s if b oth ports are i ns[...]

  • Página 87

    Install the print er 7-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 2 Plug the other end of t he p ower cord into a single- phase, 3-wir e grounded receptacle wi th 90- 130V AC or 195- 254V AC at 50 or 60 Hz (st ep 2 in Figure 7-5 ). The printer power s upply automa tically ad justs to the voltage of the inp[...]

  • Página 88

    7-8 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers ROM, or through the e-Gu ide icon on the deskt op) for informat ion on these installati on alter natives. Y ou can al so dir ectly connec t the pri nter to a netwo rk usi ng the Sma rtDriver Dir ect Network Kit. See t he Direc t Net work Gui[...]

  • Página 89

    Install the print er 7-9 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Figur e 7 -6 : Dr ive r i nstal lati on p rog ram 5 Click Nex t in the first Printe r Driver Setup dia log box. The inst allation p rog r am automat i c ally det ect s the op e rati n g syst e m on y o ur PC and s elects th e driver for t ha[...]

  • Página 90

    7-10 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers 12 The in st al lation pr ogram cop ies file s t o the PC an d update s entr ies (not for Windows 20 00). 13 Install inf ormation if needed. – The installat ion program det ects whether t he Adobe Acroba t Reader program is ins talled on [...]

  • Página 91

    Install the print er 7- 1 1 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers – Secur ity on the PC might be set t o prevent ins tallati on without a digi tal signatur e. See Windows help for “ digital signat ure” to change the secur ity setting. – If installatio n is cancelle d o r cannot co ntinue, s ee t[...]

  • Página 92

    7-12 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers – Click Next to c ontinue. – Click Y es and then Nex t to op en the Rele ase Notes in WordPad. Clos e the Release Notes w hen you have viewed the inf ormatio n. 10 The installat ion program cop ies files to the PC and update s entries t[...]

  • Página 93

    Install the print er 7- 13 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Y ou might n eed to cancel th e Smar t Driver Install ation program if it starts autom atically . The Found New Hardware w izard must start the instal lation program f or USB install ation. – If you are using disket tes, ex tract the fil[...]

  • Página 94

    7-14 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers • Obtain t he e-Guide f rom th e E-Guide fol der of th e Print er driver CD-ROM . Using Win dows Explorer , searc h for the Dssm.h lp file. Copy the e-Guide to the same folder as Dssm .hlp, so it is availabe whe n using help. 15 The Finis[...]

  • Página 95

    Install the print er 7- 15 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Printing samp le cards The Select p rinter is shipped wit h cards that are print ed in the facto ry. Files for thes e cards are also prov ided on the driver CD so you can print the same cards at your si te. Print s ampl e cards 1 Begin wit[...]

  • Página 96

    7-16 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers 15 Use the c ard comparison t o complet e the I nstallation Report and e- mail or f ax the report to D atacard. ♦ Se tup t ip s Ma ke s ur e tha t : • The card car tridge is in place and contai ns cards. • The data cable is connect ed[...]

  • Página 97

    Install the print er 7- 17 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • Fine-tun e black (K -panel) pri nting if y ou print bar codes or fine text. S ee the e- Guide for ImageCa rd® Select ™ and UltraGrafix® S elect™ Printers for ste ps to follow . • Change c olor settin gs. Aft er t he c ard desi [...]

  • Página 98

    7-18 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers[...]

  • Página 99

    User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers A A Safety and compliance This appe ndix presents: • Regulatory c ompliance inf ormati on • Sa fety i n fo rmat ion • T r ademark ack nowledgm ents Regulatory c ompliance Notice fo r USA ( FCC no tice) This equi pment gen erates, u ses, and ca n radiate radi o[...]

  • Página 100

    A-2 User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers Liability st atement This Datacar d® prod uct has been bui lt to the hi gh stand ards of Datacard Corporat ion (doing busin ess as Datacard® Gro up). Please note and heed the WARNING and CAUTION label s that have been plac ed o n the equi pment for your sa fety[...]

  • Página 101

    A-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • Opera te t h e pri nter with the cove r closed. Acknowledgment s Micro soft, Win dows NT , a nd Window s are trade marks or regi stered tradema rks of M icr os of t Cor por at ion . Datacard, Im ageCard, U ltraGrafi x, E xpress , Select , T r u Image, Advanc[...]

  • Página 102

    A-4 User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers[...]

  • Página 103

    User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers B B Supplies and cards This appe ndix des cribes spe cification s, part nu mbers, and handling for s upplies an d com ponents used with the Selec t printer wi th Advanc ed Imagi ng T echnology™ . It include s: • Perso nalization s upplies , inclu ding print ri b[...]

  • Página 104

    B-2 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Y ou can use the foll owing singl e-color (mono chrome) print ri bbons in ImageCa rd and UltraGraf ix pri nters: If you use a K ribbon wit h a col or other t han black, see “Chang ing th e t ype of prin t ribbon ” in t he e -Guide for Im ageCard® Select™ [...]

  • Página 105

    B-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • Supply rolls sh ould be at room temperat ure when they are install ed in the printer and used. I f suppl ies are sto red in a coole r environ ment th an the print er , allo w suppli es to r each room temperatur e bef ore usi ng. Cards This secti on describes[...]

  • Página 106

    B-4 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters • Cards with a smart card c hip on the top of the card. Depend ing on the module installed in the pri nter , contact- type, c ontactless, or both types of smart c ard chips can b e pro grammed. Embos sed cards cannot b e pri nted with th e Sele ct print er . S[...]

  • Página 107

    B-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • The cards can not have a punched area closer than 0. 45 in (1.14 cm) from the right edge (a s loaded in the card cartr idge). • If the card has a magnetic str ipe, the card cannot be pun ched anywher e i n the stri pe. Card qual ity guide line s Y our card[...]

  • Página 108

    B-6 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Card storag e specification s The cards sho uld be stored in a cool, dry , and dark place. Exc essive light can c ause yellowi ng of cards on exposed ed ges. Keep cards in their origina l packaging . Cards shou ld be at r oom tem perature w hen t hey are install[...]

  • Página 109

    B-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Figure B-4: Replacea ble c leaning sleeve Cleaning ki ts Cleaning k its incl ude 5 pr inter cleanin g car ds and 5 replac eable c leaning s leeves. Th e followin g cle aning kits ar e avai lable: Figure B- 5: Cleaning Ki t Magneti c stripe cleaning card Use the [...]

  • Página 110

    B-8 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Printer driver CD -ROM The Select pri nter drivers ar e deliv ered on a CD-ROM. The CD-RO M also contains assoc iated file s and ut ilitie s you might nee d. The follo wing table lists the contents of the CD-ROM , the p ath, an d t he purpose of the program , fi[...]

  • Página 111

    B-9 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The prin ter drivers are upda ted from time to time to prov ide optimal f unctionalit y . Y ou can ob tain the most recen t printer drive r for the PC o pera ting syst em you use from the Datacard Web si te at ww w .datacard.c om. Y ou also can request the newe [...]

  • Página 112

    B-1 0 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Figure B-6: Selec t repla ceable pri nthead car tridge Do not touch the print ing edge of the printhea d in the print head cartrid ge. If you do, clean it. See “Clean ing th e pri nthead” on page 4-9. Keep a replac ement printhea d in stock so it is availa[...]

  • Página 113

    B-1 1 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Pow er co rd The Select pri nter uses one of the foll owing power cor ds: • U.S. power cabl e (part number 55676 6-010) Figu re B- 9: U. S . powe r ca ble • European power c able (part number 806842- 001) • Australi an power c able (part nu mber 8068 42-[...]

  • Página 114

    B-1 2 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Prin t ribbon c art ridge The print ribbong c artri dge is part number 555545- 998. Be sure to change the print ri bbon sett ing in the printe r driver when you change the type of print r ibbon. Fi gur e B -1 1: Pri nt rib bon ca rtri dge Card cartridge The ca[...]

  • Página 115

    B-1 3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Cle aning roll er spi ndle The Cleanin g roller s pindle holds the replac eable c leaning sleev e. The part number is 549130- 001. Figur e B -13 : C le anin g rol ler sp indl e Related publications This secti on describes pu blications fo r the Select print er[...]

  • Página 116

    B-1 4 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters[...]

  • Página 117

    User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers C C PC settings This appe ndix p rovides i nformat ion abou t the PC o n whic h the printer driver for the Sele ct p rinter with Advanc ed Imaging T echn ology™ i s installed. I t describes : • Configurin g t he E CP parallel port • Removing a printer from t h[...]

  • Página 118

    C-2 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters PC settings for all oper ating syst ems This secti on describes ho w to co nfigure the ECP paralle l port. Conf iguring the ECP p aral lel port For most PCs, the para llel port is conf igured as an ECP parallel port in the PC's BIOS. The followi ng ap plies[...]

  • Página 119

    C-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 5 Click the + next t o Ports (COM an d LPT) to displa y the por t entries. U sually t he second installe d por t is L PT2. 6 Click Printer Por t (LPT2), or other entry for th e installed por t, and t hen selec t the Properti es butt on. T he Printer Port (LPT2) [...]

  • Página 120

    C-4 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Set up a Universal S erial Bus ( US) port 1 Right-c lick on the My Comput er icon on the desktop and then se lect Propert ies from the popup menu . The System Prope rties dialog box ap pears. 2 Select the Dev ice Manager tab t o view a list o f devices. (O n Win[...]

  • Página 121

    C-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 8 Click OK on th e Proper ties dialog box and o n the Sys tem Properti es dialog b ox to save s ettings and c lose the dialog b oxes. ♦ Remove a de vice f rom the Device Ma nager Remove a device fr om the De vice Manager if the Add/ Detect New Har dware wizard[...]

  • Página 122

    C-6 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters • Setting print er permi ssions • Setting s erial port v alues Setting paral l el port valu es Port values inc lude the port t o which the pri nter is assigned , the communic ation mode for t he p ort, an d pri nter s pooling. Se t par all el p ort va lu es [...]

  • Página 123

    C-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 4 Select t he Securi ty tab. 5 Review t he Names list. If the names for which you want to specify per missions do not ap pear i n the list , add the n ames. a Select the Add bu tton to open the Selec t Users and Groups dialog box . b Click on the name and c lick[...]

  • Página 124

    C-8 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters 5 Click the Per missions b utton to open the Printer P ermissi ons dialog box. 6 Select the Add bu tton to open the Add Users and Groups di alog box. 7 Select the Show Users butt on. 8 Select the nam e of the user (or group) to add to the prin ter and click the [...]

  • Página 125

    C-9 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 3 From the Ports dialog box , select the port , such as COM1 or C OM2 (Figure C-3) . Fi gur e C-3: Po r t s di alog bo x 4 Select the Sett ings button t o display the port set tings. If the PC has more than one serial po rt, make sure you view the set tings for [...]

  • Página 126

    C-10 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters PC settings for Windows Me and 98 This s ection descri bes the fo llowing set tings for PCs r unning W indows Me an d 98. • Setting parallel po rt values • Setting USB po rt va lues • Setting s erial port v alues Setting paral l el port valu es Parallel p[...]

  • Página 127

    C-1 1 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 5 Click the Plus sign + nex t to Ports (CO M & LPT) to show the availa ble ports. The list shou ld include an entr y such as "ECP Printer por t (LPT 1)." 6 Click the entr y for the port to which the print er is assign ed (such as LPT1 or LPT2). 7[...]

  • Página 128

    C-12 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters 3 On the syst e m Pr operti es dialog box, select the Device Manager tab. Figu re C -5 : Devi ce M anag er tab of Sy s tem P rope rti es di alog bo x 4 Click the Plus sign + nex t to Ports (CO M & LPT) to display a lis t of po rt s. 5 From the Ports list, s[...]

  • Página 129

    C- 13 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Figur e C -6: S ett ings di al og bo x 7 Select t he Port Sett ings tab. 8 Select the fol lowing set tings: 9 When the sett ings are correct , click OK to save settin gs and close the dialog box . ♦ Sett i ng Va l u e Bits per s econd 9600 Data b its 8 Parit[...]

  • Página 130

    C-14 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters[...]

  • Página 131

    User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers D D Magnetic stripe encoding This appe ndix descri bes the specif ications a nd cha racters you can en code o n a m agnetic stripe in the Sel ect printer , includ ing: • IA T A, ABA, a nd TTS cha racter sets • NTT charact er sets This appe ndix also descri bes b[...]

  • Página 132

    D-2 User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers NTT char acter se t The maximum field len gth for NTT (Nippon T ele phone & T elegraph) form at is 69 characters . NTT all ows spaces, numeric char acter s, upper case a lphabe tic characters , lower cas e alph abetic charac ters , and special charac ters . F[...]

  • Página 133

    D-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Magnet ic Str ipe settings used by the Select printer The follow ing table presents techn ical details that appl y to encoding magnet ic stripe data. Magnet ic S tripe Set up Do the followi ng to set up the printer and print er driver to enc ode magnetic str ipe[...]

  • Página 134

    D-4 User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers[...]

  • Página 135

    User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers E E Inst allation me ssages This appe ndix lists mess ages dis played dur ing p rinter installati on and descri bes actions to take based on the messag es. The messages are organ ized in the followi ng groups: • Driver i nstallation for W indows ME, 9 8, and NT ?[...]

  • Página 136

    E-2 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Y ou need a t leas t 50 Mb o f fre e dis k space t o install thi s pr inter d river . The PC must have Windows NT Service Pack 4 (or higher ) inst alled to continue with thi s inst allat ion. Dat acard recommends that you use Ser- vic e Pack 5 or higher wit h [...]

  • Página 137

    E-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Y ou must have administra tor privileges to use this ins tallation . There was an error cr eating a desktop shortcut f or (component). The s etup DLL detect e d an error . Cancelling i nsta llation. (pri nter n ame) pr inter d river h as be en de tected . Prin t[...]

  • Página 138

    E-4 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers There is not enough disk sp ace to complete this ins tallation. Canceling inst allat ion. Y ou are inst alling a n ol der printe r driver and a cur re nt ver s io n is inst alled. Ca nc elin g inst allation. Y ou have selec ted a port that does not exi st on t[...]

  • Página 139

    E-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The printe r driver can be inst alled wi th the Micr osoft Windows 95 opera t - ing syste m. Data c ard hi ghly recommends that you use Windows 98 Sec- ond Edition (SE) or Millennium Edition (Me) with the printer driver to avoi d unexpected re s ult s. Use r inf[...]

  • Página 140

    E-6 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Do you want this print e r to be the default pri nter? An i nt erna l er ror has occu r red. Canc elin g in st al la tio n. A printer with thi s name already exist s. Change the name of this print er to continue ins tal la tion. Unable to inst all a short c ut[...]

  • Página 141

    E-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The e-Guide and Acrobat Reader are not ava ilable to inst all. T o inst all a pri nter to a USB port, click Cancel, power on the print er ,.... Acrobat Reader is requ ired to v i ew the e-Guide.. .. Po ssible Cause Action This print er driver was d ownloa ded fr[...]

  • Página 142

    E-8 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Y ou can have up to 31 characters ( including sp aces) in the name of the print e r . An in vali d p aram eter ha s been det ect ed duri ng prin ter in s t al lat io n. This port is bei ng used by another Dat acard printer . Choose another port. Po ssible Caus[...]

  • Página 143

    E-9 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers This printer driv er c annot be inst alled on this ope r ating system. Cancel- ling ins ta llation. Could not create the log f ile. Cance lling inst allation. Plea se restar t the PC a nd ru n thi s installat ion ag a in . Po ssible Cause Action Y ou down loade [...]

  • Página 144

    E-1 0 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Cou ld no t acce ss fi le ___ ____ ___ ____ . The Inst allation did not c omplete . Driver i nst a llat ion for Wi ndows 2000 only Digit al signature not found. Po ssible Cause Action Y ou del eted the print er driver and did not r estart Windows af terwar d[...]

  • Página 145

    E-1 1 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Removing t he printer dri ver for Windows ME , 98, and NT T ype in the name of the Data card printer to remove . (prin t er name) is not a Dat acard printer , is an invalid name, or it was inst alled us ing the Add Printer s wizard. Po ssible Cause Action Y o [...]

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    E-1 2 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers[...]

  • Página 147

    User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Index Numerics 2000 e- 4-8 A AC pow er 1-9 accesso ries bag 7- 3 Add Ne w Hard ware Wizar d e -4-5, e -4-6, e -4-1 3 Adm i nist rator Windows NT C-5, C-6, e -4-2, e -4-1 0 , e -A-5, e -A-6 Adobe A crobat Reade r B- 7 Advanc ed Imagin g Tec hnology about 1-3 card ap [...]

  • Página 148

    2 User ’s Guide for ImageCard® S elec t™ and Ult raGraf ix® Sele ct™ Print ers cleani ng kit B-6 magnet ic stripe module 4- 5, e -3 -5 mo re o ft e n 4 -2 , e -3-2 pen 4-9, B -7, e -3-9 printer 3 -3, 4-2, e -1-17, e -3-2 printer cle aning card 4- 4, e -3-4 printer r oller s 4-6, e -3-6 printhead 4-9, e -3-1 0 prompt 4- 4, e -3-4 rem o ve co[...]

  • Página 149

    Ind ex 3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers ho s t P C m a nage m ent e -4-17, e - 4 - 2 1 humidit y 6-4, B-2 , B-6 I icon e-Guide 1 -2 printer 3 -3, 3-6, 3-7 , 3-8 , e -1-18, e -1-21, e -1-2 2 , e -1-23 status moni tor 3-10 image quali ty blank card 5 -9 blank s pots 5-8 blurry i mage 5 -10 blurry t[...]

  • Página 150

    4 User ’s Guide for ImageCard® S elec t™ and Ult raGraf ix® Sele ct™ Print ers P parall el cable pass-throu gh n ot s upported 6-5, e -4-3 parall el port cable spec ificati ons e -1 -2 command in stallati on e -4-23 connect cabl e 7-4, e -1-2 instal l driver 7-8 pass-throu gh cable not suppor ted 7-4, e -1-2, e -4-3 reinst all print er d ri[...]

  • Página 151

    Ind ex 5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers position of prin ting e -4-32 power off 2-13, e -1-26 power on 2- 6, e -1-10 printing int ensity e -4-32 problems 2-11, e -1-25 recommend ed sup plies B-1 save values e -4-3 2 sharing e -4-17, e -4 -1 8 serial num ber 1-3 status moni tor 3-11 te st card 5-4[...]

  • Página 152

    6 User ’s Guide for ImageCard® S elec t™ and Ult raGraf ix® Sele ct™ Print ers proble ms smart card module e -2-6 program card creati on 6-5 p r i n t e rd r i v e r6 - 4 Properti es Windows 2000 3 -7, e -1-2 2, e -4-12 Windows 2000 Pr inter Preferenc es 3-8, e -1-23 Windows Me and 98 3-6, e -1-21 W in d ow N T 3-3, e - 1 - 1 8 Windows NT D[...]

  • Página 153

    Ind ex 7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers process ing car ds e -4-24 serial cable B- 10 serial po rt 1-9, 7-5, e -1-3 Software Develope r’s Kit 2-9, B-12 Start menu 7-9, e -4 -9 status l ight about 1-5 blink am ber with out mes sage 2- 11 descript ion 2-7 Status Moni tor about 3-10 advanced setu [...]

  • Página 154

    8 User ’s Guide for ImageCard® S elec t™ and Ult raGraf ix® Sele ct™ Print ers Windows test page wizar d 5-6, e -1-14 upgradi ng the printer dr iver e -4-6 Windows 20 00 administ ration e -4-14 host P C per mission e -4 -2 1 New Dr iver butt on e -4-12 permis sion to delete print er e -4-8 permiss ions 7- 14, C-6, e -4-15, e -4-18 Printe r [...]