Casio TE-3000S manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Casio TE-3000S. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Casio TE-3000S o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Casio TE-3000S se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Casio TE-3000S, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Casio TE-3000S debe contener:
- información acerca de las especificaciones técnicas del dispositivo Casio TE-3000S
- nombre de fabricante y año de fabricación del dispositivo Casio TE-3000S
- condiciones de uso, configuración y mantenimiento del dispositivo Casio TE-3000S
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Casio TE-3000S no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Casio TE-3000S y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Casio en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Casio TE-3000S, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Casio TE-3000S, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Casio TE-3000S. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    ELECTR ONIC CASH REGISTER TE-3000S User’ s Man ual Intr oduction Setting Up Getting Star ted P aper Installation Set Date/time Intr oducing the T erminal Displa y/Ke yboar d Basic Operations & Setups Registrations Pr ograms Ad v anced Operations Useful Features Reports T r oubleshooting Error Code T able User Maintenance P aper Replacement Eu[...]

  • Página 2

    [...]

  • Página 3

    Introduction & Contents TE-3000S User's Manual 3 E Casio Electronics Co., Ltd. Unit 6, 1000 North Circular Road London NW2 7JD, U.K. WARNING: This is a Class A product. In a domestic en vironment this product may cause radio interference in which case the user may be required to take adequate measures. Please keep all inf ormation for futu[...]

  • Página 4

    4 E Safety Precautions • T o use this product safely and correctly , read this manual thoroughly and operate as instructed. After reading this guide, keep it close at hand for easy reference. Please keep all informations for future refer ence. • Always observ e the warnings and cautions indicated on the product. About the icons In this guide v [...]

  • Página 5

    Introduction & Contents TE-3000S User's Manual 5 E W arning! Never try to take the register apart or modify it in any wa y . High-voltage components inside the register create the danger of fire and electric shoc k. • Contact CASIO service representati ve for all r epair and maintenance. P o wer plug and A C outlet Use only a pr oper A C[...]

  • Página 6

    Intr oduction & Contents 6 E Introduction & Contents ........................................................................................................ .... 3 Getting Star ted ................................................................................................................ ......... 10 Remov e the cash register from its[...]

  • Página 7

    Introduction & Contents TE-3000S User's Manual 7 E Registering credit and check pa yments ......................................................................................... 4 1 Check ...................................................................................................................................................... [...]

  • Página 8

    Intr oduction & Contents 8 E Tips ........................................................................................................................... ...................... 72 Inputting the number of customers .............................................................................................. ... 73 T emporarily releasing com[...]

  • Página 9

    Introduction & Contents TE-3000S User's Manual 9 E Printing read/reset repor ts .................................................................................................... ......... 98 T o pr int the individual depar tment, PLU/flat-PLU read repor t ................................................................... 98 T o pr int [...]

  • Página 10

    10 E This section outlines ho w to unpack the cash register and get it ready to operate. Y ou should read this part of the manual e ven if you ha v e used a cash register before. The follo wing is the basic set up procedure, along with page references where you should look for more details. Remo ve the cash register fr om its bo x. Remove the tape [...]

  • Página 11

    Getting Started TE-3000S User ’ s Manual 11 E Mount the cash register . 1. Scre w in 2 fixing scre ws bottom side of the register . 2. Stick rubber plate on the each corner of the bottom side of the re gister . 3. Mount the cash register on the top of the drawer , ensuring that the feet on the bottom of the cash register go into the holes on the [...]

  • Página 12

    Getting Star ted 12 E Important! Take away the head protection sheet from the printer and close the platen arm. Caution! (in handling the thermal paper) • Never touch the printer head and the platen. • Unpack the thermal paper just before your use. • Avoid heat/direct sunlight. • Avoid dusty and humid places for storage. • Do not scratch [...]

  • Página 13

    Getting Started TE-3000S User ’ s Manual 13 E Step 1 T urn the mode switch to REG1 position. Step 2 Remove the pr inter cover . (If the cover is locked, unlock by using the printer cover key before this step.) Step 3 Open the platen arm. Complete Close the printer cov er , passing the leading end of the paper through the cutter slot. Step 5 Put t[...]

  • Página 14

    Getting Star ted 14 E T o install journal paper Step 1 T urn the mode switch to REG1 position. Step 2 Remove the pr inter cover . (If the cover is locked, unlock by using the printer cover key before this step.) Step 3 Open the platen arm. Step 4 Ensuring the paper is being fed from the bottom of the roll, lower the roll into the space behind the p[...]

  • Página 15

    Getting Started TE-3000S User ’ s Manual 15 E 6 1 s 6 : : : : : : 6 6 C Current date Example: April 3, 2004 2 040403 X1 Z1 X2/Z2 REG2 REG1 OFF RF PGM Mode Switch Year Month Day x or X 6 1 s 6 : : : : 6 6 C Current time Example: 08:20 AM 2 0820 09:45 PM 2 2145 X1 Z1 X2/Z2 REG2 REG1 OFF RF PGM Mode Switch (24-hour military time) x or X Set the date[...]

  • Página 16

    16 E T ake-up reel Printer Platen arm Roll paper Pop-up display Main display Contrast control knob Mode switch Keyboard Dallas key receiver (option) Printer cover Printer cover key Roll paper Y ou can use the roll paper to print receipts and a journal (pages 12 ~ 14). Receipt on/off switch / ke y Use the receipt on/of f switch/key in REG1, REG2 and[...]

  • Página 17

    Intr oducing TE-3000S TE-3000S User ’ s Manual 17 E Mode ke y (for U .K., U .S. and Canada) The following four types of mode keys are provided with the unit in the United Kingdom, the United States and Canada. OP M OW OP M OW PGM a. OP (Operator) key Switches between OFF and REG1. b. M (Master) key Switches between OFF , REG1, REG2, X1 and RF . c[...]

  • Página 18

    Intr oducing TE-3000S 18 E Mode switch Use the mode keys to change the position of the mode switch and select the mode you want to use. REG2 X1 REG1 Z1 OFF X2/Z2 RF PGM Mode Mode name Description switch OFF REG1 REG2 RF X1 Z1 X2/Z2 PGM Any of the mode control keys can be inserted and removed from the mode switch in this position. Used for normal sa[...]

  • Página 19

    Intr oducing TE-3000S TE-3000S User ’ s Manual 19 E When the cash drawer does not open! (f or medium size drawer onl y) In case of po wer failure or the machine is in malfunction, the cash drawer does not open automatically . Even in these cases, you can open the cash drawer by pulling dra wer release le ver (see belo w). Important! The drawer wi[...]

  • Página 20

    Intr oducing TE-3000S 20 E 5&78 TOTAL CHANGE 2ND@ RCT 3RD@ "70 T1 T2 T3 T4/FS TOTAL CHANGE AMOUNT RPT TA X 4 ST $27.83 Langue-de-chat Displa y Displa y panel Main displa y Customer display 2 N D @ R C T 3 R D @ T 1T 2T 3T 4 / F S T O T A L C H A N G E A M O U N T R P T light dark 2ND@ RCT 3RD@ T1 T2 T3 T 4/FS T O T A L C H A N G E AM O U N[...]

  • Página 21

    Intr oducing TE-3000S TE-3000S User ’ s Manual 21 E 1 Amount/Quantity This part of the display shows monetary amounts. It also can be used to show the current time. 2 Item descriptor When you register a department/PLU/scanning PLU, the item descriptor appears here. 3 Item counter Number of item sold is displayed. 4 Subtotal amount Current subtota[...]

  • Página 22

    Intr oducing TE-3000S 22 E Ke yboar d • Register Mode 1 Paper feed k ey f , j Hold this ke y down to f eed paper from the printer . 2 P ost receipt key ; Use this key to pr oduce a post-finalization receipt . 3 Receipt on/off key Q Use this key twice to c hange the status “ receipt issue ” or “ no receipt. ” This ke y is only effecti v e [...]

  • Página 23

    Intr oducing TE-3000S TE-3000S User ’ s Manual 23 E E Multiplication/Date/Time key X Use this key to input a quantity for a multiplication operation. Between transactions, this ke y displays the current time and date. F Clerk number key o Use this key to sign clerk on and of f the register . G Open key O Use this key to temporarily r elease a lim[...]

  • Página 24

    Intr oducing TE-3000S 24 E Allocatable functions You can tailor a keyboard to suit your particular type of business. Add check Use this key in a check tracking system to combine the details of more than one check into a single check. Arrangement Use this key to activate an arrangement program programmed in the arrangement file. Any operation that c[...]

  • Página 25

    Intr oducing TE-3000S TE-3000S User ’ s Manual 25 E Open 2 Use this key to suspend the compulsory specifications. Open check Use this key to issue an open check report of an assigned clerk. Operator number Use this key to enter a clerk number during clerk transfer. Operator X/Z Use this key to issue a clerk ’ s individual X/Z report. Pick up Wh[...]

  • Página 26

    26 E How to read the printouts • The journal and receipts are records of all transactions and operations. • The contents printed on receipts and journal are almost identical. • Y ou can choose the journal skip function. If the journal skip function is selected, the cash register will print the total amount of each transaction, and the details[...]

  • Página 27

    Basic Operations and Setups TE-3000S User ’ s Manual 27 E • Check to make sure that the cash register is plugged in securely . Page 11 • Check to make sure there is enough paper left on the roll. Pages 13, 14 • Read the financial totals to confirm that they are all zero. Page 99 • Check the date and time. Page 29 • Register tr ansaction[...]

  • Página 28

    Basic Operations and Setups 28 E Assigning a clerk On models a vailable in the United States and Canada, clerk or cashier assignment can be performed using clerk secret numbers only (clerk buttons are not equipped). In Germany , you can assign clerks by using clerk key or by clerk secret number (clerk key is equipped). In other areas, you can assig[...]

  • Página 29

    Basic Operations and Setups TE-3000S User ’ s Manual 29 E Displaying the time and date Y ou can show the time or date on the display of the cash reg ister whene ver there is no registration being made. T o display and c lear the date/time OPERA TION DISPLA Y 03-04-2004 (THU) x or X 08-3~ REG C 01 C ~00 Preparing coins for change Y ou can use the [...]

  • Página 30

    Basic Operations and Setups 30 E Unit price Department Preparing and using depar tment ke ys Registering department keys The following e xamples sho w ho w you can use the department ke ys in v arious types of registrations. Single item sale Example 1 OPERA TION RECEIPT 1- ! F Example 2 (Subtotal registration and change computation) OPERA TION RECE[...]

  • Página 31

    Basic Operations and Setups TE-3000S User ’ s Manual 31 E Quantity (4-digit integer/2-digit decimal) Quantity being purchased (4-digit integer/2-digit decimal) Package quantity (4-digit integer/2-digit decimal) Package price Multiplication OPERA TION RECEIPT 12 X 1- ( s 20- F • The model for the U.S./Canada, use x instead of X . Split sales of [...]

  • Página 32

    Basic Operations and Setups 32 E 6 3 s 6 0366 s 6 : : 6 6 s To another department Same program D 2 D 1 Mode switch PGM Department Programming procedure T o program high amount limit f or each department Pr ogramming procedure 6 3 s 6 1566 s 6 : ~ : 6 6 s To another department Same program D 6 ~ D 1 Mode switch PGM Department Description Choice Prog[...]

  • Página 33

    Basic Operations and Setups TE-3000S User ’ s Manual 33 E Registering department keys b y pr ogramming data Preset price OPERA TION RECEIPT " F Preset tax status OPERA TION RECEIPT 5 X # $ s 20- F • The model for the U.S./Canada, use x instead of X . Locking out high amount limitation OPERA TION RECEIPT 1050 # C 105 # s 2- F Unit price ($2[...]

  • Página 34

    Basic Operations and Setups 34 E Preparing and using PLUs This section describes ho w to prepare and use PLUs. CA UTION: Before you use PLUs, you must first program the unit price and tax status. Pr ogramming PLUs T o program a unit price f or each PLU 6 3 s 6 0366 s 6 PLU No. + 6 : : 6 a 6 s To new (not sequencial) PLU D 2 D 1 Different program to[...]

  • Página 35

    Basic Operations and Setups TE-3000S User ’ s Manual 35 E PLU code Quantity (4-digit integer/2-digit decimal) Mode switch REG Registering PLUs The following e xamples sho w ho w you can use PLUs in v arious types of registrations. PLU single item sale OPERA TION RECEIPT 14 + s 3- F PLU repeat OPERA TION RECEIPT 14 + + + s 10- F PLU multiplication[...]

  • Página 36

    Basic Operations and Setups 36 E Split sales of packaged item OPERA TION RECEIPT 3 x 5 x 28 + s 15- F • If x is not allocated on the keyboard, k ey allocation is necessary . Open PLU OPERA TION RECEIPT 30 + 3280 : 31 + 13- : : s 60- F • Before registering an open PLU, it is necessary to preset it as an open PLU. Unit price (5for$20.00) preset ?[...]

  • Página 37

    Basic Operations and Setups TE-3000S User ’ s Manual 37 E Shifting the taxable status of an item By pressing “ T ax Shift ” key , you can shift the taxable status of an item. Calculation merchandise subtotal OPERA TION RECEIPT 4- ! t 2- " T 6- # T 7- $ s 20- F Impor tant! • To change the tax status of the next item to be registered, be[...]

  • Página 38

    Basic Operations and Setups 38 E Applies the preset discount rate to the last item registered. The input value takes priority of the preset value. 6 1 s 6 : : : : 6 p 6 s Mode switch PGM Preset rate Example: 10% 2 10 5.5% 2 5^5 12.34% 2 12^34 Mode switch REG Registering discounts The following example shows how you can use the p key in various type[...]

  • Página 39

    Basic Operations and Setups TE-3000S User ’ s Manual 39 E 6 1 s 6 : : : : : : 6 m 6 s Unit price Mode switch PGM Preparing and using reductions This section describes how to prepare and register reductions. Programming for reductions Y ou can use the m ke y to reduce single item or subtotal amounts. T o program preset reduction amount Registering[...]

  • Página 40

    Basic Operations and Setups 40 E Reduces the subtotal by the value input here. Reduction for subtotal OPERA TION RECEIPT 3- ! 4- " s 75 m s 7- F Dept. 1 $3.00 ————————— Item 1 Quantity 1 ———————–––– T axable (1) preset —————————— ——— Dept. 2 $4.00 ————————— Ite[...]

  • Página 41

    Basic Operations and Setups TE-3000S User ’ s Manual 41 E Registering credit and check payments The following examples show how to register credits and payments by check. Check OPERA TION RECEIPT 11- ! s 20- k Credit OPERA TION RECEIPT 15- $ s 1234 N c Mixed tender (cash, credit and check) OPERA TION RECEIPT 55- $ s 30- k 5- F c Mode switch REG D[...]

  • Página 42

    Basic Operations and Setups 42 E Registering both the Eur o and local currenc y The following e xample sho ws the basic operation using the currency e xchange function between the Euro and the local currency . Case A OPERATION DISPLAY 600 ! P s P 15- a RECEIPT Mode switch REG ~00e 1"00e ~00e 1%00e !50 1 Press the P ke y , which conv erts the s[...]

  • Página 43

    Basic Operations and Setups TE-3000S User ’ s Manual 43 E ~00l &00l ~00l &00l ~00 Case B OPERATION DISPLAY 12- ! P s P 6- a RECEIPT 1 Press the P ke y , which con verts the subtotal amount into the sub currency by applying the preset exchange rate. After you press the s ke y , the result is shown on the display . 1 Press the P key if you [...]

  • Página 44

    Basic Operations and Setups 44 E Registering returned goods in the RF mode The following examples show how to use the RF mode to register goods returned by customers. Normal refund transaction OPERA TION RECEIPT 150 ! ! 6 X 2 + F • The model for the U.S./Canada, use x instead of X . Mode switch RF Returned Dept. 1 $1.50 ————————?[...]

  • Página 45

    Basic Operations and Setups TE-3000S User ’ s Manual 45 E Reduction of amounts paid on refund OPERA TION RECEIPT 4- # 15 m 2 + p s F Impor tant! • To avoid miss registrations in the RF mode, return the mode switch to the former position immediately. Registering money received on account The following e xample sho ws ho w to register mone y rece[...]

  • Página 46

    Basic Operations and Setups 46 E Registering loan amounts Use this procedure to register loan or bank recei v ed from the of fice. OPERA TION RECEIPT 10 X 1- l 5 X 5- l a • The model for the U.S./Canada, use x instead of X . Registering pick up amounts Use this procedure to register pick up mone y from cash dra wer . OPERA TION RECEIPT 10 X 50 L [...]

  • Página 47

    Basic Operations and Setups TE-3000S User ’ s Manual 47 E Making corrections in a registration There are three techniques you can use to make corrections in a r egistration. • T o cor rect an item that you input b ut not yet registered. • T o cor rect the last item you input and registered. • T o cancel all items in a transaction. T o corre[...]

  • Página 48

    Basic Operations and Setups 48 E T o correct an item y ou input and registered OPERA TION RECEIPT 1- ! 2- " " e 2 + e 5 + 15 + 6- : e 15 + 10- : 8 X 4- $ e 6 X 4- $ s 50 p e s 5 p R 2- " e R 220 " s 20- F e 15- F c • The model for the U.S./Canada, use x instead of X . — — — Clearance — — Correction of PLU No. — —[...]

  • Página 49

    Basic Operations and Setups TE-3000S User ’ s Manual 49 E T o cancel all items in a transaction OPERA TION RECEIPT 1- ! 2- " 3- # 4- $ s e No sale registration Y ou can use the following procedure to open the dra wer without registering a sale. This operation must be performed out of a sale. OPERA TION RECEIPT N Pressing s key is necessary t[...]

  • Página 50

    Basic Operations and Setups 50 E Printing the daily sales reset report This report shows daily sales totals. OPERA TION REPORT 8 F Mode switch Z1 — Date/time — Clerk name/mc No./consecutive No. — Report title — Fixed total report title/reset counter — Report code — Gross total *2 — Net total *2 — Cash in drawer *2 — Charge in dra [...]

  • Página 51

    Basic Operations and Setups TE-3000S User ’ s Manual 51 E RC No 4 •810.00 PD No 5 •520.00 •5.00 CORR No 14 •39.55 VLD No 19 RCT No 3 NS No 5 ----------------------------- Z DEPT 0001 0001015 DEPT01 203.25 •1,108.54 DEPT02 183 •1,362.26 DEPT08 5 •17.22 ----------------------------- TL 421.25 •2,872.28 ----------------------------- [...]

  • Página 52

    52 E Advanced Operations This chapter describes more sophisticated operations that you can use to suit the needs of your retail environment. Stoc k c hec k Each PLU has an actual stock totalizer that you can program with a minimum stock quantity . Then the re gister checks actual stock quantities against the programmed minimum stock quantities. Sto[...]

  • Página 53

    Adv anced Operations TE-3000S User ’ s Manual 53 E Clerk 1 Clerk 2 Sign on Sign on Sign on Sign on Sign on Registration A Post receipt A Finalization A Finalization B Registration B <NEW BALANCE> <NEW BALANCE> <CASH> <CASH> <RECEIPT> PROCEDURE 1 PROCEDURE 2 Clerk 1 Clerk 2 Sign on Sign on Sign on Registration A Final[...]

  • Página 54

    Advanced Operations 54 E Ad dition Addition (plus) Example OPERA TION RECEIPT 1- ! 10 B 3 X 2- ! 3 X B F • The model for the U.S./Canada, use x instead of X . Example 2 OPERA TION RECEIPT 3 X ! • The model for the U.S./Canada, use x instead of X . Example 3 OPERA TION RECEIPT 2- # ! F The transaction is immedi- ately finalized. The transaction [...]

  • Página 55

    Adv anced Operations TE-3000S User ’ s Manual 55 E Premium (%+) Example OPERA TION RECEIPT 1- ! 10 U 3 X 2- ! s U F • The model for the U.S./Canada, use x instead of X . Dept. 1 $1.00 ———————— —— Item 1 Quantity 1 ———————— —— Premium 10% ————————————— Dept. 1 $2.00 Item 2 ——?[...]

  • Página 56

    Advanced Operations 56 E T ra y total T ra y total premium/discount The buf fer memory stores all items that f all into the prescribed range, starting from the first item re gistered for a transaction up to the point that <TRA Y TO T AL> (the tray total key) is pressed to perform a tray total premium/discount operation. Follo wing a premium/d[...]

  • Página 57

    Adv anced Operations TE-3000S User ’ s Manual 57 E Coupon transactions Note that errors result when the result of a calculation is negative if the cash register is programmed to prohibit credit balances. Coupon registration using <COUPON> (coupon ke y) Example OPERA TION RECEIPT 2 X 3- ! 2 X 50 H 4- # H F • The model for the U.S./Canada, [...]

  • Página 58

    Advanced Operations 58 E Registering the second unit price Second unit prices along with quantity modifiers can be programmed to PLUs. Pressing <PRICE SHIFT> (price shift ke y) calls up the second unit price, quantity modif ier , and descriptor . T otalizers and in ventory ar e adjusted by multiplying the number of items being registered by t[...]

  • Página 59

    Adv anced Operations TE-3000S User ’ s Manual 59 E Example 3 The procedure shown above are for when the cash register is programmed not to maintain a second unit price shift. It is programmed is performed to maintain a second unit price shift, the following procedure applies. OPERA TION RECEIPT B 1 + 2 + BB 1 + 16- F This operation shifts back to[...]

  • Página 60

    Advanced Operations 60 E Bottle link operation Y ou can link PLU to a PLU. Example OPERA TION RECEIPT 1 + 3 X 2 + 30- F • The model for the U.S./Canada, use x instead of X . Bottle returns Bottle return key Y ou can use the linked bottle return key to re gister a bottle return. A PLU whose programmed unit price represents the contents of the bott[...]

  • Página 61

    Adv anced Operations TE-3000S User ’ s Manual 61 E Arrangement key registrations K ey operations can be assigned to an <ARRANGE> (arrangement k ey). Then, simply pressing <ARRANGE> performs all of the key functions assigned to it. K ey operations can also be assigned to an address code. Then, when you input the address code using <[...]

  • Página 62

    Advanced Operations 62 E (Displays in ¥ : 3,150) (Displays in $) (Displays in $) (Displays in $) (5,000) Currency e xc hange function When <CE> (currency exchange key) is pressed, a current subtotal including tax is converted directly into foreign currency and the result is displayed, and the subsequent finalization is handled using the fore[...]

  • Página 63

    Adv anced Operations TE-3000S User ’ s Manual 63 E P artial tender in a foreign currency * Pre-programmed exchange rate: ¥ 100 = $0.9524 Important! Partial tender in a foreign currency can be registered using a and k only. Other finalization keys cannot be used, but the remaining tender can be finalized using any finalize key. OPERATION DISPLAY [...]

  • Página 64

    Advanced Operations 64 E Food stamp function Food stamp registration No change due OPERA TION RECEIPT 1- ! 2- " K 3- # J 2- I a Dept. 1 $1.00 Item 1 ————————— T axa ble 1, F/S ————————— ———— Dept. 2 $2.00 Item 2 ————————— T axable 2 ————————— ———— Dept. 3 $[...]

  • Página 65

    Adv anced Operations TE-3000S User ’ s Manual 65 E Mixed f ood stamp/cash change Example 1 OPERA TION RECEIPT 1- ! K 2- " K 3- # J 7- I The change in food stamp transactions is automatically calculated as cash for amounts of $1.00 or less, and as food stamps for amounts greater than $1.00. Example 2 OPERA TION RECEIPT 2- ! J 5- I In the abov[...]

  • Página 66

    Advanced Operations 66 E Mixed f ood stamp/cash change (continued … ) Example 3 OPERA TION RECEIPT 2- ! 50 $ J 5- I When food stamp items are included in a transaction, the amount of change due in cash is applied as a cash amount tendered for cash (nonfood stamp) items. In this example, the $0.50 purchased (department 4) is automatically deducted[...]

  • Página 67

    Adv anced Operations TE-3000S User ’ s Manual 67 E Food stamp registration (Illinois rule) No change due Example 1 OPERA TION RECEIPT 1- ! 2- ! 3- $ J 6- I Example 2 OPERA TION RECEIPT 2- ! 3- ! 4- $ J 5- I a Dept. 1 $1.00 Item 1 ————————— T axable 1, F/S ————————— ———— Dept. 1 $2.00 Item 2 ————[...]

  • Página 68

    Advanced Operations 68 E No change due (continued … ) Example 3 OPERA TION RECEIPT 2- ! 3- " J 1- I a If this case, the result of the taxable 1 amount is $1.00 (2.00 - 1.00), the taxable 2 amount is $3.00. Example 4 OPERA TION RECEIPT 1- ! 5- " J 4- I a In this case, the result of the taxable 1 amount is $0.00 (1.00 - 1.00), the taxable[...]

  • Página 69

    Adv anced Operations TE-3000S User ’ s Manual 69 E Mixed f ood stamp/cash change Example 1 OPERA TION RECEIPT 150 ! 2- ! 3- $ J 10- I The change in food stamp transactions is automatically calculated as cash for amount of $1.00 or less, and as food stamps for amounts greater than $1.00. In the above example, the total amount of change due is $3.5[...]

  • Página 70

    Advanced Operations 70 E Mixed f ood stamp/cash change (continued … ) Example 3 OPERA TION RECEIPT 2- ! 120 ! 30 # J 5- I When food stamp items are included in a transaction, the amount of change due in cash is applied as a cash amount tendered for cash (nonfood stamp) items. In this example, the $0.30 purchase is automatically deducted from the [...]

  • Página 71

    Adv anced Operations TE-3000S User ’ s Manual 71 E Electr onic benefits transfer In addition to standard food stamp tender finalizations, this model also allows finalization for tenders electronic benefits transfer (EBT) card. EBT tenders can be accepted for New Jersey rule or Illinois rule food stamp tenders, as well as for food stamp tenders th[...]

  • Página 72

    Advanced Operations 72 E Example 2 OPERA TION RECEIPT 1- ! 2- " 3- # J 5- B F Change due OPERA TION RECEIPT 1- ! 120 " 30 # J 5- B Dept. 1 $1.00 Item 1 ————————— T axa ble 1, F/S ————————— ———— Dept. 2 $2.00 Item 2 ————————— T axa ble 1, F/S ————————— ——?[...]

  • Página 73

    Adv anced Operations TE-3000S User ’ s Manual 73 E Inputting the n umber of customer s Example 1 OPERA TION RECEIPT 2 B 15- ! 5- " s F Example 2 Y ou can only use the following operation to re-input the number of customers when <CUST OMER> (customer number ke y) is preset to allo w re-input. When programming prohibits re-input of the n[...]

  • Página 74

    Advanced Operations 74 E T emporaril y releasing compulsion <OPEN 2> (open 2 key) can be programmed to release specific compulsion. Example 1 OPERA TION RECEIPT 10- ! 10- k 2- " B Example 2 OPERA TION RECEIPT 10- ! B 10- ! 10- k Unit price $10.00 Item ————————— Dept. 1 ————————— ———— Payment Ch[...]

  • Página 75

    Adv anced Operations TE-3000S User ’ s Manual 75 E Printing slip T o perform batch printing on the slip printer , you must first use the memory alloca tion operation (see program 5 mode in the dealer ’ s manual) to reserve slip b uff er memory . The capacity of the slip b uf fer memory is determined by the number of units of slip b uff er memor[...]

  • Página 76

    Advanced Operations 76 E Chec k trac king systems Check trac king system W ith the check tracking system, the amount, check number , number of slip print lines, store number , date/time and registration detail data are stored in two files (check tracking index file and check tracking detail file). • Check tracking detail file and index file are c[...]

  • Página 77

    Adv anced Operations TE-3000S User ’ s Manual 77 E Opening a chec k Example OPERA TION RECEIPT 1234 B 33 B 10- ! ! 20- " " 30- # Insert slip S Remove slip Press <NEW B ALANCE> to temporarily close the transaction. If you want to f inalize a check immediately , use <CASH>, <CHARGE>, <CREDIT> or <CHECK>. Addi[...]

  • Página 78

    Advanced Operations 78 E Issuing a guest receipt The following operation can be used to print out the balance of a temporarily finalized check. Example OPERA TION RECEIPT 1234 B Closing a chec k memory Example OPERA TION RECEIPT 1234 B 150- F GUEST RECEIPT Input the number of check you want. OLD CHECK TABLE No.000033 CT 1 CHECK No. 1234 1 DEPT01 ?[...]

  • Página 79

    Adv anced Operations TE-3000S User ’ s Manual 79 E SLIP New/old c heck ke y operation Example 1 When a check number is input and <NEW/OLD> is pressed, the key works as a new check key function if there is no matching check number in the check tracking memory . OPERA TION RECEIPT 3456 Z 10- ! 20- " S Example 2 When a check number is inp[...]

  • Página 80

    Advanced Operations 80 E Add chec k This operation lets you combine the amounts of more than one check into a single check. Example Registration for c heck number 1234 OPERA TION RECEIPT 1234 B 33 B 10- ! 20- " S Registration for c heck number 3456 OPERA TION RECEIPT 3456 B 30- ! S Registration for c heck number 1234 OPERA TION RECEIPT 1234 B [...]

  • Página 81

    Adv anced Operations TE-3000S User ’ s Manual 81 E Separate chec k This operation makes it possible to split a single check into separate checks. Example Original check Check# 1234 ————————— ———— Dept 1 $10.00 Item 1 ————————— Quantity 1 ————————— ———— Dept 2 $20.00 Item 2 —?[...]

  • Página 82

    Advanced Operations 82 E Clerk transfer This operation lets you change the clerk who is in charge of a specif ic open check number . Example T o c hange the clerk f or check number 1234 from cler k 1 to clerk number 4. OPERA TION RECEIPT o 1 B 4 B 1234 B B T able transfer W ith this operation, you can change the number of a check. Example 1 T o cha[...]

  • Página 83

    Adv anced Operations TE-3000S User ’ s Manual 83 E Price reductions (red price) Y ou can use the reduced price function to change a price; generally to an amount that is less than the normal price. Y ou can program the register so that it prints the normal price, and the dif ference between the two prices on the receipt, while on journal, these i[...]

  • Página 84

    Advanced Operations 84 E Condiment/preparation PLUs Y ou can force entering condiment or preparation PLU after the main PLU registration by programming. Example (condiment PLU) OPERA TION RECEIPT 1 + 11 + 12 + 13 + F Example (preparation PLU) OPERA TION RECEIPT 20 + 21 + 22 + 23 + F Registering main PLU. No condiment registration occurs an error co[...]

  • Página 85

    Adv anced Operations TE-3000S User ’ s Manual 85 E Deposit registrations Use the following procedures to register deposits. Deposit fr om customer OPERA TION RECEIPT 50- B F Deposit fr om customer during sales transaction OPERA TION RECEIPT 10- ! 20- " 20- B F DEPOSIT – DEPOSIT + Deposit Cash $50.00 Dept 1 $10.00 Items ——————?[...]

  • Página 86

    Advanced Operations 86 E Bill cop y Example 1 T o issue a copy of a bill dated February 1, 2004 in the amount of $35.00 cash. OPERA TION RECEIPT 02012004 B 35- F Note that you can f inalize this operation using the cash amount tendered ke y . Example 2 T o issue a copy of a bill dated February 1, 2004 in the amount of Euro 30.00 cash (sub-currency)[...]

  • Página 87

    Adv anced Operations TE-3000S User ’ s Manual 87 E Actual stoc k quantity inquiry W ith this operation, you can recall the actual stock quantity for PLUs and sho w it on the display of the cash register . Example T o chec k the actual stock quantity of PLU 32 and flat-PLU 001. OPERA TION DISPLA Y (7segment) B 32 + 12#45 B ( 1 Unit price inquiry U[...]

  • Página 88

    Advanced Operations 88 E Pre vious item v oid using <REVIEW> Y ou can correct the previously re gistered item(s) in the same transaction by using <REVIEW> (re vie w ke y). Example OPERA TION DISPLA Y 1 ST •2.35 DEPT01 235 ! "35 2 ST •4.35 DEPT02 2- " "00 3 ST •5.55 PLU001 1 + !20 ** REVIEW ** DEPT01 1 QT B "35 [...]

  • Página 89

    Adv anced Operations TE-3000S User ’ s Manual 89 E Scanning PLU Product barcodes are read by scanning with hand-held scanner , and are f iled in the scanning PLU f ile together with the unit price, item descriptor , programming status, link department, totalizer and counter . When a barcode is entered by scanning, or from the keyboard by using &l[...]

  • Página 90

    Advanced Operations 90 E Pr ogramming to c lerk Y ou can program up to 4-digit assigning number (clerk number), trainee status of clerk (i.e. training cashier) and commission rate for each clerk. Pr ogramming clerk n umber 6 3 s 6 { } 07 s 6 : : : : a 6 s Clerk number To other clerk Rec. No. 1 : 15 Mode switch PGM Pr ogramming trainee status Pr ogr[...]

  • Página 91

    Adv anced Operations TE-3000S User ’ s Manual 91 E 6 2 s 6 : : : : s 6 Characters 6 a 6 s Address code ☞ See “ Entering characters ” section. To other address code To the next address code Mode switch PGM Character pr ogramming can be perfor med in two ways: • Character keyboard pr ogramming (see page 95), or • Entering characters by co[...]

  • Página 92

    Advanced Operations 92 E Address Contents Initial character Y ours code 0132 1st line of logo message YOUR RECEIPT 0232 2nd line of logo message THANK YOU 0332 3rd line of logo message CALL AGAIN 0432 4th line of logo message 0532 1st line of commercial message 0632 2nd line of commercial message 0732 3rd line of commercial message 0832 4th line of[...]

  • Página 93

    Adv anced Operations TE-3000S User ’ s Manual 93 E 6 2 s 6 Characters 6 6 s ☞ See “ Entering characters ” section. To another department key Mode switch PGM Department key Pr ogramming depar tment key descriptor Contents Initial character Y ours Department 01 DEPT01 Department 02 DEPT02 Department 03 DEPT03 Department 04 DEPT04 Department 0[...]

  • Página 94

    Advanced Operations 94 E Pr ogramming transaction key descriptor Contents Initial character Y ours Cash / Amount tender ed CASH Charge CHARGE Check CHECK Credit 1 CREDIT1 Credit 2 CREDIT2 Received on account RC Paid out PD Minus - Discount %- Refund RF Correction CORR Receipt RCT Non add / No sale #/NS VAT VAT T ax shift 1 T/S1 T ax shift 2 T/S2 Op[...]

  • Página 95

    Adv anced Operations TE-3000S User ’ s Manual 95 E 1 Shift key Press this key to shift the following characters from the uppercase letter to lowercase letter and returns to the uppercase letter in sequence. 2 Left cursor key Press this key to shift the character setting position to the left one by one. This ke y is used to correct already entered[...]

  • Página 96

    Advanced Operations 96 E 0@ P ' p !1 A Q a q "2 B R br #3 C S c s $4 D Td t %5 E U e u &6 F V f v '7 G W g w (8 H X h x )9 I Yi y *: J Z jz +; K [k { ,< L l | -= M ] m } .> N ^ n ~ /? O _ o Ç ü é â ä à å ç ê ë è ï î ì Ä Å Éá Ó - æí ß ± Æó Ê Ô _ ôú Ë Ò öñ È õ ¶ òÑ Á Õ § ûª Âã Í [...]

  • Página 97

    Adv anced Operations TE-3000S User ’ s Manual 97 E Editing character s Correcting a character just entered OPERA TION DISPLA Y (dot) “ L ” “ E ” “ N ” “ O ” “ N ” 1 Enter LENON, instead of LEMON. yyy 1 Press left arrow key three times. B 1 Override mode “ M ” 1 Enter “ M ” . Correcting and adding a PLU descriptor alrea[...]

  • Página 98

    Advanced Operations 98 E 8 8 s After you finish to select items, press s to terminate. Mode switch X1 • Specifying a department ! , " , # ~ • Specifying a PLU 1 + ~ • Specifying a flat-PLU ( , ) ~ Printing read/reset repor ts • Dail y sales read report ( “ X1 ” mode) Y ou can print read reports at any time during the b usiness day [...]

  • Página 99

    Adv anced Operations TE-3000S User ’ s Manual 99 E T o print the financial read report This report shows gr oss sales, net sales, cash in drawer and check in dra wer . OPERA TION REPORT 8 8 Mode switch X1 Money declaration *1 • Main currency: (Cash in drawer amount b , N or n ) • Sub currency: ( P cash in drawer amount b , N or n ) x or X T o[...]

  • Página 100

    Advanced Operations 100 E 8 8 F Mode switch X1/Z1 (read/reset) Money declaration *1 • Main currency: (Cash in drawer amount b , N or n ) • Sub currency: ( P cash in drawer amount b , N or n ) T o print the dail y sales read/reset report This report shows sales except for PLUs. OPERA TION REPORT ----------------------------- Z BATCH 01 ---------[...]

  • Página 101

    Adv anced Operations TE-3000S User ’ s Manual 101 E *1 Money declaration: Count how much cash is in the drawer and input this amount (up to 10 digits). The cash register will automatically compare the input with the cash in drawer in the memory and print the dif ference between these two amounts. Note that if money declaration is required by prog[...]

  • Página 102

    Advanced Operations 102 E 8 019 F Mode switch X1/Z1 (read/reset) T o print the PLU/flat-PLU read/reset report This report shows sales for PLUs. OPERA TION REPORT 8 014 F Mode switch X1/Z1 (read/reset) T o print the hourl y sales read/reset repor t This report shows hourly breakdowns of sales. OPERA TION REPORT X HOURLY 0000019 00:00->01:00 CT 1 [...]

  • Página 103

    Adv anced Operations TE-3000S User ’ s Manual 103 E T o print the monthl y sales read/reset report This report shows monthly breakdowns of sales. OPERA TION REPORT 8 020 F Mode switch X1/Z1 (read/reset) 8 016 F Mode switch X1/Z1 (read/reset) T o print the gr oup read/reset report This report shows PLU/subdepartment/department group totals. OPERA [...]

  • Página 104

    Advanced Operations 104 E • P eriodic sales read report ( “ X2 ” mode) Y ou can print read reports at any time during the business day without af fecting the data stored in the cash register's memory . • P eriodic sales reset report ( “ Z2 ” mode) Y ou should print reset reports at the end of the business day . T o print the period[...]

  • Página 105

    Adv anced Operations TE-3000S User ’ s Manual 105 E *1 Zero totalled departments/functions (the amount and item numbers are both zero) are not printed. *2 These items can be skipped by programming. ZZ1 DEPT 0001 0001115 DEPT01 38 8.13% •257.53 OLD PRC •2.21 RED PRC •4.18 DISCOUNT •5.80 DEPT02 183 •1,362.26 RED PRC •123.21 DISCOUNT •[...]

  • Página 106

    Advanced Operations 106 E T o print other sales read/reset reports The following reports can be issued. Procedure 6 Money declaration 6 : : ~ : : a Mode switch X1/Z1 X2/Z2 (read/reset) Command code (if necessary) Report/command code list Fix totalizer 11 #111 #211 T ransaction key 12 #112 #212 Subdepartment 13 #113 #213 PLU by record number (all) *[...]

  • Página 107

    Adv anced Operations TE-3000S User ’ s Manual 107 E 8 1 s 8 s Mode switch PGM Reading the cash register's pr ogram T o print unit price/rate pr ogram (e xcept PLU/scanning PLU) OPERA TION REPORT P 01......................... CHECK @1.00 CASH @100.00 - @1.00 % 10% DEPT01 0001-05 1.2 @1.00 DEPT02 0002-05 1 @2.00 — Program read symbol — Tra[...]

  • Página 108

    Advanced Operations 108 E 8 2 s 8 s Mode switch PGM T o print key descriptor , name, message pr ogram (except PLU) OPERA TION REPORT P 02......................... GROSS 0001-01 NET 0002-01 CAID 0003-01 CATL 0004-01 0005-01 CHECK 0001-02 CREDIT2 0002-02 PD 0003-02 0004-02 SUBDEPT01 0001-03 SUBDEPT02 0002-03 SUBDEPT03 0003-03 0004-03 DEPT01 0001-05 D[...]

  • Página 109

    Adv anced Operations TE-3000S User ’ s Manual 109 E T o print the PLU/flat-PLU pr ogram OPERA TION REPORT 8 6 s 8 104 s 304 s 8 : : : : : : 8 F 8 : : : : : : 8 F 8 F PLU start No. PLU end No. If skipped, starts from PLU1. If skipped, ends the last PLU. Mode switch PGM (PLU unit price read) (PLU program read) P 01......................... #000001 [...]

  • Página 110

    110 E This section describes what to do when you ha ve problems with operation. When an err or occur s Errors are indicated by an error codes. When this happens, you can usually f ind out what the problem is as illustrated belo w . Press C and check the appropriate section of this manual for the operation you want to perform. T roubleshooting E001 [...]

  • Página 111

    TE-3000S User's Manual 111 E T roubleshooting T roubleshooting Error code Message Meaning Action E046 E047 E048 E049 E050 E051 E053 E054 E055 E059 E060 E061 E062 E063 E064 E066 E075 E085 E099 E100 E101 E105 E106 E121 E139 E140 E146 E200 E203 E205 REG buffer full Print bill Insert slip paper and retry CHECK memory full DETAIL memory full CHK/TB[...]

  • Página 112

    112 E When the register does not operate at all Perform the follo wing check whenev er the cash re gister enter an error condition as soon as you switch it on. The results of this check are required by service personnel, so be sure to perform this check before you contact a CASIO representati ve for servicing. T roubleshooting Start Is register plu[...]

  • Página 113

    TE-3000S User's Manual 113 E Clearing a machine loc k up If you make a mistake in operation, the cash re gister may lock up to a void damage to prog rams and preset data. Should it happens, you can use the following pr ocedure to clear the lock up without losing any data. 1 Power of f the register . 2 Insert the PGM key in the mode switch. 3 P[...]

  • Página 114

    114 E User Maintenance and Options Step 2 Remov e the printer cov er . (If the cover is locked, unlock by using the printer cover key before this step.) Step 3 Press j to feed about 20 cm of paper . Step 4 Cut the journal paper at the point where nothing is printed. Step 6 Slide the printed journal from the take-up reel. Step 7 Open the platen arm.[...]

  • Página 115

    TE-3000S User's Manual 115 E User Maintenance and Options User Maintenance and Options Step 1 T urn the mode switch to REG1 position. Step 2 Remove the pr inter cover . (If the cover is locked, unlock by using the printer cover key before this step.) Step 3 Open the platen arm. Step 4 Remove the old paper roll from the cash register . T o repl[...]

  • Página 116

    116 E * Specifications and design are subject to change without notice. Specifications Input method Entry: 10-key system, buf fer memory 8 ke ys (2-key roll o ver) Department: Full key system Display Main: Amount 10 digits (zero suppression); No. of repeats, total, change, receipt on/of f, transaction indicator Descriptor 16 digits × 2 lines; item[...]

  • Página 117

    TE-3000S User's Manual 117 E Index Specifications A add check 24, 80 adding to a check 77 addition (+) 54 alphabet key 95 arrangement 24, 61 assigning a clerk 28 B backlight color control 20 backspace key 95 bill copy 24, 86 bottle link 60 bottle return 24, 60 bottom message 26, 91 C cancel 22, 24, 49 cash/amount tendered 23, 41 change 30 char[...]

  • Página 118

    118 E Index K K etten Bon 24 ke yboard 16, 22 L loan 24, 46 locking platen 13, 14 logo message 26, 91 M machine No. 26 main display 16, 20 manual tax 24 media change 22, 46 menu shift 24 merchandise subtotal 24, 37 message 26, 91 minus 22, 39 mixed tender 41 mode ke y 17 mode ke ys 16 mode switch 18 money declaration 99, 101 monthly sales read/rese[...]

  • Página 119

    TE-3000S User's Manual 119 E Index Index S scale 25 scanning PLU 89 second unit price 58 separate check 25, 81 set menu 61 shift key 95 sign off 28 sign on 28 single item 30, 35, 53 slip 75 slip back feed/release 25, 75 slip feed/release 25, 75 slip print 25, 75 space key 95 split sales of packaged item 31, 36 square 25 stock check 52 stock in[...]

  • Página 120

    CASIO COMPUTER CO ., L TD . 6-2, Hon-machi 1-chome Shibuya-ku, T okyo 151-8543, Japan TE-3000*E MO0305-A Printed in Malaysia Printed on recycled paper .[...]