Canon 1 manual

U ser's Guide ENG P ub N o . SE-IE-1360- V1 P rint Ser vic es Clien t V ersion 1.0[...]

ii How This Manual Is Organized This manual describes the procedures for using Print Services Client. Chapter 1 Print Services Client (p. 1-1) Chapter 2 Installation and Setup (p. 2-1) Chapter 3 Job Management (p. 3-1) Chapter 4 Change Settings Function (p. 4-1) Chapter 5 Appendix (p. 5-1) The information in this manual is subject to change without[...]

iii Contents How This Manual Is Organized ..................................................................................... ii Preface............................................................................................................................ v How To Use This Manual ..............................................................[...]

iv Chapter 3 Job Management Logging In and Logging Out ...................................................................................... 3-2 Logging In ........................................................................................................................................... 3-2 Logging Out .....................................[...]

v Preface Thank you for purchasing Print Services Client. Please read this manual thoroughly before operating the application to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. How T o Use This Manual Notations Used in This Manual The f[...]

vi Displays Used in This Manual The computer operation screenshots and Canon device touch panel display screenshots may differ from those you actually see, depending on the system environment you are using. The buttons which you should click or press are marked with a , as shown below. When multiple buttons are used for an operation, all buttons ar[...]

vii T rademarks MEAP and the MEAP logo are trademarks of Canon Inc. Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries. Other product and company names herein may be the registered trademarks or trademarks of their respective owners.[...]

viii[...]

1-1 1 $) "15 &3 Print Services Client Print Services Client enables you to use PullPrint Service Provider to manage jobs stored in Canon Business Imaging Online from the touch panel display of a MEAP-compatible Canon device. This chapter provides an overview of Print Services Client. ---- Overview of Print Services Client .................[...]

Overview of Print Services Client 1-2 Overview of Print Services Client Print Services Client is client software for Canon Business Imaging Online that is installed in MEAP- compatible Canon devices. This software enables you to print, cancel printing, or delete jobs stored in Canon Business Imaging Online from the touch panel display of a Canon de[...]

Overview of Print Services Client 1-3 System Requirements The system requirements for Print Services Client are as follows. Supported Models For information on the devices that support the operation of this application, see "Canon Homepage." IMPORTANT Print Services Client uses the port below. Confirm that the port is enabled on the devic[...]

Overview of Print Services Client 1-4 System Configuration Print Services Client System The Print Services Client system configuration is shown below. SERVER HT TPS HT TPS Print Services Client PullPrint Service Pro vider HT TPS Canon Business Imaging Online PRINTER NOTE For information on the connection settings, see Chapter 4, "Change Settin[...]

2-1 2 $) "15 &3 Installation and Setup You can install Print Services Client using SMS (Service Management Service) from a Web browser on a networked computer. This chapter provides instructions on installing and setting up Print Services Client. ---- Login Services ..........................................................................[...]

Login Services 2-2 Login Services Login services are authentication services that manage the user information of MEAP-compatible Canon devices. This section provides information on these authentication services. IMPORTANT The authentication services available for use differ depending o n the device you are using. For more information, see the manua[...]

Login Services 2-3 T ypes of Authentication Services The three authentication services described below are provided as login services for MEAP- compatible Canon devices. Department ID Management (Default Authentication) Provides the No Authentication function (no login screen displayed) and the Department ID Management function. Select Default Auth[...]

Login Services 2-4 Flow of Login Service Settings The flow of login service settings is described below. For more information, see the manual accompanying your device. 1. Deciding the login service Firstly, decide which authentication service to use. 2. Setting the login service Set the authentication service from the [System Management] page of SM[...]

Installation and Setup Flow 2-5 Installation and Setup Flow The flow of installing and setting up Print Services Client is as follows. 1. Starting and Logging In to SMS (p. 2-6) 2. Installation (p. 2-12) 3. Starting an Application (p. 2-15) 4. Confirming Print Services Client Settings (p. 2-18)[...]

Starting and Closing SMS 2-6 Starting and Closing SMS You must log in to SMS (Service Management Service) to install Print Services Client. SMS is software that can access the printer via the network from your Web browser, enabling you to install and manage Print Services Client. NOTE The default password is 'MeapSmsLogin' (case sensitive[...]

Starting and Closing SMS 2-7 Logging In Using the Shared Password for SMS You can access SMS by logging in from the SMS login page using the password set in SMS. ---- 1. Enter the URL below in the address bar of the Web browser. http://<IP address of the printer>:<HTTP port number>/sms IMPORTANT If you do not know the IP address of the [...]

Starting and Closing SMS 2-8 2. Enter the password → click [Log In]. IMPORTANT If you cannot log in because the password is incorrect, a message prompting you to re-enter the password is displayed. Enter the correct password and click [Log In] again. If SMS is idle for longer than five minutes, it times out and you are automatically logged out. I[...]

Starting and Closing SMS 2-9 Logging In Using a User Name and Password for Canon Device Login You can access SMS by logging in using a user name and password used for the SDL, SSO, or SSO-H login service. Only users registered as administrators can log in. ---- 1. Enter the URL below in the address bar of the Web browser. http://<IP address of t[...]

Starting and Closing SMS 2-10 Logging Out from SMS Log out to finish the operation. ---- 1. Click [Log Out from SMS]. The [Login] page is displayed. IMPORTANT When you finish using SMS, make sure you log out. If you close the Web browser without logging out, SMS becomes temporarily inaccessible.[...]

Installing and Uninstalling Print Services Client 2-11 Installing and Uninstalling Print Services Client Install Print Services Client and the license file. IMPORTANT A valid license file is required to install a MEAP application. If your application comes with a License Access Number, you must access the License Management System at the following [...]

Installing and Uninstalling Print Services Client 2-12 Installation Install Print Services Client. ---- 1. Click [Install MEAP Application]. The [MEAP Application Management] page is displayed. 2. Click [Browse] → select the application file and license file to install → click [Install]. Application file: A file with the 'jar' extensi[...]

Installing and Uninstalling Print Services Client 2-13 3. Confirm the information displayed on the installation confirmation page → click [Yes]. If you click [No], the application is not installed and you are returned to the [MEAP Application Management] page. 4. When the [License Agreement] page is displayed during the installation, review the l[...]

Installing and Uninstalling Print Services Client 2-14 3. Click [Yes] on the displayed screen. If you click [No], the application is not uninstalled and you are returned to the [MEAP Application Management] page. IMPORTANT If the application to uninstall is linked with another application, the confirmation message <A package exported from this a[...]

Starting and Stopping an Application 2-15 Starting and Stopping an Application You can start or stop the installed Print Services Client. IMPORTANT Even if installation is complete, you cannot use Print Services Client on your system until you start the application. Starting an Application Start Print Services Client. ---- 1. Click [MEAP Applicatio[...]

Starting and Stopping an Application 2-16 Stopping an Application Stop Print Services Client. NOTE To update an application, you must close the application you want to update. ---- 1. Click [MEAP Application Management]. The [MEAP Application Management] page is displayed. 2. Click [Stop] for the application you want to stop. The application is sto[...]

Confirming Application Details 2-17 Confirming Application Details You can confirm the details of Print Services Client. ---- 1. Click [MEAP Application Management]. The [MEAP Application Management] page is displayed. 2. Click [Print Services Client] displayed in [Application Name]. The [Application/License Information] page is displayed. 3. Confi[...]

Confirming Print Services Client Settings 2-18 Confirming Print Services Client Settings To use Print Services Client after installing it in a MEAP-compatible Canon device, you must correctly specify Print Services Client settings. You can use the Management Console to confirm Print Services Client settings. IMPORTANT Even if Print Services Client [...]

3-1 3 $) "15 &3 Job Management Print Services Client enables you to manage jobs stored in Canon Business Imaging Online from the touch panel display of a Canon device. This chapter provides instructions on managing jobs with Print Services Client. ---- Logging In and Logging Out .............................................................[...]

Logging In and Logging Out 3-2 Logging In and Logging Out To use the job management function of Print Services Client, you must log in to MEAP from the touch panel display of a Canon device. IMPORTANT To log in to MEAP , a login service must be set. For more information on setting a login service, see the manual accompanying your device. NOTE The s[...]

Logging In and Logging Out 3-3 NOTE If you specify the domain for the login destination when logging in to the device, the domain name is also sent to Canon Business Imaging Online, and the domain name is used for logging in to Canon Business Imaging Online. If you select 'This Device' for the login destination when logging in to the devi[...]

Logging In and Logging Out 3-4 How the Main Menu Screen Is Organized Main Menu Screen If you select [Print Services Client], the Print Services screen is displayed.[...]

Logging In and Logging Out 3-5 Print Services Screen ① ③ ② ④ ⑥ ⑦ ⑥ ⑪ ⑤ ⑧ ⑨ ⑫ ⑩ ⑬ ⑭ ⑮ Bottom of screen when [Other Operation] is selected: ⑯ ⑰ ⑱ 1 Login user name Displays the name of the logged in user. 2 [Limitations] Press to display the limitations dialog. If the device is not operating in AMS mode, [Limitat[...]

Logging In and Logging Out 3-6 4 Selected/Maximum Number of Selectable Jobs "Selected" displays the number of currently selected stored jobs. "Maximum Number of Selected Jobs" displays the maximum number of jobs that can be selected. However, if the number of stored jobs displayed in the job list is less than the maximum number [...]

Logging In and Logging Out 3-7 13 [Other Operation] Press to display or hide the balloon panel. [Delete], [Details], and [Cancel Printing] are displayed in the balloon panel. 14 [Chng Set. & Prnt] Press to display the print settings dialog. This button can be used when only one job is selected. The button is disabled if no job is selected or if[...]

Stored Job Management 3-8 Stored Job Management You can display a list of, print, and delete jobs stored in Canon Business Imaging Online from the touch panel display of a Canon device. NOTE To use the stored job management function, you must log in to MEAP from the touch panel display of a Canon device. For instructions on logging in, see "Lo[...]

Stored Job Management 3-9 NOTE The list of stored jobs retrieved from Canon Business Imaging Online when logging in to MEAP is displayed. The maximum number of jobs displayed on one page is 100. If the number of jobs to retrieve from Canon Business Imaging Online exceeds 100 jobs, the stored jobs are retrieved by page and displayed in the Stored Jo[...]

Stored Job Management 3-10 3. Select the conditions for refining → press [Start Refining]. The stored jobs that match the conditions for refining are displayed. The conditions for refining that can be selected are as follows. Condition Options Description Print Count Unprinted Displays jobs for which the print count is zero. No Specification Disp[...]

Stored Job Management 3-11 3. Press [Details] on the balloon panel. The stored job details dialog is displayed. NOTE In the details, [Document Name], [Date/Time Received], [Date/Time of Last Print], [Pages], [Size (byte)], [Number of Copies], [Select Color], [Print Style], [N on 1], [Print Count], [Limit Count], [Status], [Owner Name], [Retention E[...]

Stored Job Management 3-12 Displaying Stored Job Status The status of stored jobs retrieved from Canon Business Imaging Online is displayed in the stored job details dialog of the Print Services screen. The types of status that are displayed are described below. Status Description Receiving Receiving stored job with Canon Business Imaging Online Wa[...]

Stored Job Management 3-13 Printing a Stored Job You can print a stored job selected in the Stored Jobs list. ---- 1. Select [Print Services Client] on the Main Menu screen. The Print Services screen is displayed. 2. Select the job to print → press [Print]. The print confirmation dialog is displayed. NOTE When printing stored jobs, you can select[...]

Stored Job Management 3-14 3. Press [Yes]. The Waiting to Print dialog is displayed. NOTE A list of jobs for which errors occur is displayed in the error list dialog when you select and print multiple stored jobs. If errors occur for all the jobs you select and you close the error list dialog, the Stored Jobs list is updated and you are returned to[...]

Stored Job Management 3-15 Changing Print Settings and Printing You can change the print settings and print a stored job selected in the Stored Jobs list. 1. Select [Print Services Client] on the Main Menu screen. The Print Services screen is displayed. 2. Select the job to print → press [Chng Set. & Prnt]. The print settings dialog is displa[...]

Stored Job Management 3-16 The settings that can be changed are described below. Print Attribute Options Description Number of Copies - Enter the number of copies to print. Set within the range 1 to 255. Select Color Auto Automatically selects Black & White or Color, and prints. Color Performs color printing. Black & White Performs black-an[...]

Stored Job Management 3-17 AMS Limitations The print attributes that can be changed are limited according to AMS access limitations and some device information. Print Attribute Condition Limitations Print Style When Deny is set for the AMS limitation, Simplex Only 2-Sided can be selected. N on 1 When 2 is set for the AMS limitation, Nup Only 2 on 1[...]

Stored Job Management 3-18 Canceling Printing You can cancel printing of a stored job selected in the Stored Jobs list. 1. Select [Print Services Client] on the Main Menu screen. The Print Services screen is displayed. 2. Select the job to cancel printing of → press [Other Operation]. A balloon panel is displayed to the right of [Other Operation][...]

Stored Job Management 3-19 NOTE You can select multiple jobs and cancel them at one time. When selecting multiple stored jobs, you cannot select more than the maximum number of selectable jobs. When the Stored Jobs list is updated after canceling, all stored job selections are canceled. If errors occur for some or all of the stored jobs when cancel[...]

Stored Job Management 3-20 3. Press [Delete] on the balloon panel. The delete confirmation dialog is displayed. NOTE When deleting stored jobs, you can select multiple jobs and delete them at one time. When selecting multiple stored jobs, you cannot select more than the maximum number of selectable jobs. The dialog may not be displayed depending on[...]

Stored Job Management 3-21 5. After deleting is complete, the Stored Jobs list is updated. You are returned to the Print Services screen. NOTE When the Stored Jobs list is updated after deletion, all stored job selections are canceled.[...]

Stored Job Management 3-22[...]

4-1 4 $) "15 &3 Change Settings Function This chapter provides instructions on changing the settings of Print Services Client. ---- Changing the Settings ................................................................................................................. 4-2 Logging In to the Management Console ................................[...]

Changing the Settings 4-2 Changing the Settings You can change the settings of Print Services Client. IMPORTANT The use of Web browser navigation functions such as [Back] or [Forward] are not supported when using the Change Settings function. Logging In to the Management Console 1. Enter the URL below in the address bar of the Web browser. ( The UR[...]

Changing the Settings 4-3 3. Enter [User Name] and [Password] → click [Log In]. The Change Settings screen is displayed. IMPORTANT To log out of the login service, click [Log Out] in the upper right part of the Management Console Login screen. If no operation is performed for five or more minutes after logging in, only the logout operation can be[...]

Changing the Settings 4-4 Downloading the Settings File Download the settings file. 1. Click [Download] on the Change Settings screen. The Download screen is displayed. 2. Select the file to download → click [Download]. If you select “printservicesclient.properties,” a settings file is downloaded. If you select 'log', a ZIP file of [...]

Changing the Settings 4-5 Uploading the Settings File Upload the settings file. 1. Click [Upload] on the Change Settings screen. The Upload screen is displayed. 2. Select the location of the settings file from [Browse] → click [Upload]. If the update is successful, you are returned to the Settings File Upload screen. IMPORTANT The tenant ID is no[...]

Changing the Settings 4-6 NOTE The uploaded settings file is checked and invalid settings are replaced with the value at the time for the same setting in the settings file. Restart Print Services Client to reflect the setting changes. If you are using Internet Explorer 7, you can directly enter text in the various entry fields. Click [Back to Setti[...]

Changing the Settings 4-7 NOTE You can click to update the current display. The values displayed in the entry fields of [New Setting Value] column are as follows: 1. When the setting is in the settings file The settings file value is displayed. 2. When the setting is not in the settings file If entry is required, the default value is displayed. If [...]

Changing the Settings 4-8 Setting Item Setting Value Details Notes StoredJobList.MaxSelectJobNum Set the maximum number of jobs that can be selected. Set within the range 1 to 20. The default is '20'. StoredJobList.MaxJobNum Set the maximum number of jobs retrieved for one request. Set within the range 1 to 100. The default is '100&a[...]

Changing the Settings 4-9 Setting Item Setting Value Details Notes ConsoleLogin Register the user names that skip the Login screen. Separate each user with a comma (",") when specifying multiple users. If you enter a Department ID, enter a seven digit number. If the Department ID is less than seven digits, enter leading zeros to make a se[...]

Changing the Settings 4-10 Logging Out from the Management Console 1. Click the Log Out button. The above screen is shown when the Management Console screen is not skipped. The displayed logout button and the logout procedure differ depending on the state when logging in. State when Logging In Displayed Button Action when Button is Clicked Device L[...]

Changing the Settings 4-11 Changing the Management Console Password You can change the password for a login account. ---- 1. Click [Change Password] on the Login screen. The Change Password screen is displayed. 2. Enter the current user name and password in [User Name] and [Current Password] → enter the new password in [New Password] and [Confirm[...]

Changing the Settings 4-12 Changing the Display Language for Management Console You can change the display language for the Management Console. 1. Click the [Language] drop-down list on the Login screen. 2. Select a language → click . The screen is displayed again in the selected language. NOTE Only Japanese and English are supported. If you skip[...]

5-1 5 $) "15 &3 Appendix This chapter describes the error messages, limitations, and MEAP resource use for Print Services Client. ---- List of Error Messages .................................................................................................................. 5-2 Print Services Client Operations ...............................[...]

List of Error Messages 5-2 List of Error Messages This section lists the Print Services Client error messages and their remedies. Print Services Client Operations The error messages displayed when operating Print Services Client and their remedies are described below. Error Message Remedy An error occurred during initialization. Uninstall Print Ser[...]

List of Error Messages 5-3 Error Message Remedy Failed to update job. Check the status of Canon Business Imaging Online. If the problem cannot be resolved, contact your System Manager. Failed to update job. Failed to print job. Failed to cancel the jobs. Disconnected from server. Failed to log in to WebMonitor. Log out. Could not connect to WebMoni[...]

List of Error Messages 5-4 Management Console Error Messages The error messages displayed when operating the Management Console of Print Services Client and their remedies are described below. Login Screen Error Message Remedy [User Name] or [Password] is incorrect. Enter the correct user name and password. Could not log in because another user is [...]

List of Error Messages 5-5 T enantID Error Message Remedy Could not acquire the Tenant ID. Check <WebMonitor> connection. Check the status of Canon Business Imaging Online. Confirm the network settings (DNS settings, proxy settings, etc.) of the printer. Could not acquire the Tenant ID. [User ID] or [Password] is incorrect. Enter the correct [...]

List of Error Messages 5-6 Settings File Upload Screen Error Message Remedy Specify the file to upload. Enter the file path in one or more file path entry fields. An error occurred while uploading the specified file. Upload the file again. Restart Print Services Client. If the problem cannot be resolved, reinstallation of Print Services Client. •[...]

List of Error Messages 5-7 PullPrint Service Provider Error Messages The PullPrint Service Provider-related error messages displayed when operating Print Services Client and their remedies are described below. Error Message Remedy This operation has been cancelled. There is no specific remedy. An error occurred in the following job. Confirm the dis[...]

Limitations 5-8 Limitations The precautions and limitations for the use of Print Services Client are described below. Login When a login event occurs, the login user name must be set in the login information and be acquirable. Event Notification when Operating the T ouch Panel Display If an operation is performed from the touch panel display, Print[...]

Limitations 5-9 AMS (Access Management System) Compatibility Guest users cannot use Print Services Client. In the application limits, set Print Services Client to be inaccessible for Guest users. If the device you are using is an iR model other than an iR-ADV or an LBP model, you cannot use the AMS mode. • •[...]

MEAP Resource Use 5-10 MEAP Resource Use The MEAP hardware specifications for Print Services Client are described below. Item Print Services Client MEAP Spec. Version 13, 15, 18 Hard disk size 32,000 KB Maximum memory use 6,500 KB Maximum number of threads 25 Maximum number of file descriptions 15 Maximum number of sockets 12[...]

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© CANON INC.[...]