BT 300 Plus manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones BT 300 Plus. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica BT 300 Plus o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual BT 300 Plus se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales BT 300 Plus, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones BT 300 Plus debe contener:
- información acerca de las especificaciones técnicas del dispositivo BT 300 Plus
- nombre de fabricante y año de fabricación del dispositivo BT 300 Plus
- condiciones de uso, configuración y mantenimiento del dispositivo BT 300 Plus
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de BT 300 Plus no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de BT 300 Plus y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico BT en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de BT 300 Plus, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo BT 300 Plus, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual BT 300 Plus. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    br P ayphone Cont our 300 Plus User guide 2305 c300+ User Guide 3.9br 23/10/01 5:27 pm Page 1[...]

  • Página 2

    calls making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 making calls without using coins . . . . . . . . . . . . 4 calling a memory number . . . . . . . . . . . . . . . . . . . . . . 5 changing the speech volume . . . . . . . . . . . . . . . . . . 5 more call functions making another call . . . . . . . . . . [...]

  • Página 3

    Calls and cash pages 4 – 9 3 T roubleshooting pages 20 – 21 T roubleshooting pages 20 – 21 how to solve some of the more common pr oblems T echnic al page 22 F eatur es pages 10 – 19 find out how to get the most from your payphone If you’d like to change the way any of these features work, you can contact us using the details on page 23, [...]

  • Página 4

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 4 Making calls and managing y our cash Making a call 1 Lift the handset and insert your money 2 Dial the number When you’ve dialled, the payphone will check that there’s enough money to start the call. If there isn’t, it will eject the first coin and reque[...]

  • Página 5

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 5 Calling a memory number 1 Lift the handset and insert your money 2 Press the memory button and wait for the call to be answered Any more coins you put in while the payphone is dialling will be ejected. Changing the speech volume Press VOLUME once to increase t[...]

  • Página 6

    Making another call 1 Don’t hang up at the end of the first call As long as you have the minimum fee left, you can make another call. 2 Press NEXT CALL 3 Dial the next number you want 4 W atch the display for information 020 71 23 456 please dial F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 6 eg 2305 c30[...]

  • Página 7

    Calls and cash pages 4 – 9 7 Redialling the last number you called 1 Don’t hang up when you hear the engaged tone 2 Press NEXT CALL 3 Press REDIAL The payphone will redial the last number for you 020 71 23 456 please dial F eatures pages 10 – 19 T roubleshooting pages 20 – 21 eg 2305 c300+ User Guide 3.9br 23/10/01 5:27 pm Page 7[...]

  • Página 8

    Changing the ring volume You can change the volume your payphone rings at to make sure you hear it when someone calls. You can set the ring volume to high, low, or even switch it off altogether. We can do this for you if you contact the Helpdesk. For contact details, see page 23. 1 Unlock the top cover and remove it 2 Switch the ringer to the volum[...]

  • Página 9

    Calls and cash pages 4 – 9 9 Checking your takings 1 Lift the handset and unlock the cover 2 Press S 66 H The display shows how much money the payphone has taken since it was last reset. If you’re going to empty the cash tray, reset the payphone to £0. • T o leave the amount unchanged Press H • T o reset to £0 Press 0 H • T o see how mu[...]

  • Página 10

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 10 F eatures Y our Contour 300 Plus’ s many features let you choose just how you want it to work. Contact the Helpdesk if you’d like to change the way the features work. W e can do this as soon as you call. We’ll need to know the telephone number of your p[...]

  • Página 11

    11 Feature page Use the PIN change feature if you think 12 someone else knows your PIN or you want one that’s easier to remember Use Call barring to stop calls to certain numbers 12 Stop the last person called from making a 12 Call back to your phone so that other people who are waiting have chance to make their call Alter the Call charges to giv[...]

  • Página 12

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 12 Choose the feature to programme Start End Programme … … and watch the display Call back You can stop people from calling the payphone back. This is useful for making sure that it isn’t always busy with people who aren’t paying for their calls. S 56 H [...]

  • Página 13

    Minimum fee You can change the minimum fee for a call – useful if most calls from your payphone are short. S 64 H Press Memory 3 to increase the fee in 10p steps Press Memory 4 to decrease the fee in 10p steps The highest setting is £1 H 20p F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 13 Choose the fea[...]

  • Página 14

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 14 Memory buttons You can programme up to four numbers which can be dialled by just pressing the memory buttons. You can choose a fixed fee for memory buttons so that all calls to that number are charged a set amount of your choice. If you would like us to progr[...]

  • Página 15

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 15 Choose the feature to programme Start End Programme … … and watch the display New call types When you dial a phone number, the payphone looks at the number and decides what rate to charge for that call. You can alter the call type for numbers so that you [...]

  • Página 16

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 16 Choose the feature to programme Start End Programme … … and watch the display New coins You can programme your payphone to recognise new tokens and coins. The payphone will be better at recognising the new token or coin if you use eight different ones to [...]

  • Página 17

    Calls and cash pages 4 – 9 17 F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Choose the feature to programme Start End Programme … … and watch the display Call privacy If you have other phones connected to the same line as your payphone, the payphone could be used to listen in to your extensions. You can stop people using your pay[...]

  • Página 18

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 18 Choose the feature to programme Start End Programme … … and watch the display Time The time and day are used to work out what rate to charge for calls. S 84 H Press Memory 3 to move time forward Press Memory 4 to move time back H TIME 1 4:26 Day The time [...]

  • Página 19

    Calls and cash pages 4 – 9 19 F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Choose the feature to programme Start End Programme … … and watch the display Switchboards There are two ways to use your payphone on a switchboard where you need to dial an access number such as 9 to get an outside line: Automatic access code The payphon[...]

  • Página 20

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 20 T r oubleshooting Problem Solutions No dialling tone • Check that the payphone is plugged into the phone socket. • Contact the Helpdesk for contact details, see page 23 Continuous dialling • Change dialling type, try again tone after you dial • Contac[...]

  • Página 21

    Calls and cash pages 4 – 9 21 Problem Solutions No ring • Check that the ring switch is on. • Check that incoming calls are not barred – see page 12. • Check that you don't have too many phones connected to your payphone line. Your Contour 300 Plus has a REN of 2, check that the total REN of all your phones doesn’t add up to more t[...]

  • Página 22

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 22 T echnic al Protecting against vandalism and theft Your Payphone Contour 300 Plus is designed for use in constantly supervised and sheltered sites. It is not recommended for locations where there is any risk of vandalism or theft. Connecting to the BT Network[...]

  • Página 23

    Important information Make a note of your BT Contour 300 plus Payphone serial number which is printed on the bottom of your phone Y our cash box key number If you need any help, please visit our website at www.bt.com/payphones If you need to contact us, please send an email with your query to product.help.payphones@bt.com or call the Payphone Helpd[...]

  • Página 24

    The Payphone Contour 300 Plus conforms with European Directive R&TTE 1999/5/EC APPROVED for connection to the telecommunications systems specified in the instructions for use subject to the conditions set out in them. Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified [...]