Avocent 424 manual

Installer/User Guide Auto View 4 1 6/424 ®[...]

INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient m[...]

AutoView 424 Installer/User Guide Avocent, the Avocent logo and The Power of Being There are trademarks of Avocent Corporation. AutoView and LongView are registered trademarks of Cybex Computer Products Corporation. All other marks are the property of their respective owners. © 2002 Avocent Corporation. All rights reserved. ®[...]

USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are de[...]

Chapter 1: Product Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . 3 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 2: Installation Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mo[...]

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Contents 1 Pr oduc t Over view Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6[...]

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Chapter 1: Product Overview 3 Chapter 1: Product Overview Features and Benefits The AutoView 424 KVM switch allows you to control up to 256 PC, Sun or USB computers with one keyboard, monitor and mouse. It supports Sun workstations, USB computers, IBM PC/AT and PS/2 systems and 100% compatible machines with support for VGA, SVGA, XGA and XGA-II vid[...]

4 AutoView 424 Installer/User Guide Mouse support The AutoView 424 offers support for numerous PS/2 mi ce including: IBM ScrollPoint, Logitech MouseMan Wh eel, Logitech Trackman Marble Wheel, Logitech T rackman Marble FX, Kensington 4 Button Mouse, Microsoft Explorer Mouse and the Microsoft IntelliMouse family. Plug and Play The AutoView 424 suppor[...]

Chapter 1: Product Overview 5 Built-in scanning capability A built-in scanning feature allows you to automatically monitor, or scan, connected computers without intervention. When keyboard activity is detected, scanning is suspended until all activity stops. Scanning then resumes with the next channel in sequence. Keyboard switching In addition to [...]

6 AutoView 424 Installer/User Guide Compatibility XGA/XGA-II support If you wish to use XGA or XGA-II video, you will need to purchase an adaptor available through Avocent. Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3- phase A C pow er , ensure that the c omput er and mo[...]

Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mounting your AutoView Unit . . . . . . . . . . . . 9 Installing an AutoView Switch . . . . . . . . . . . . . . . . 11 Attaching Multiple AutoView 424 Units . . . . . . . . 15 2 Inst al lation[...]

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Chapter 2: Installation 9 Chapter 2: Installation Getting Started Before installing your AutoView 424 system, refer to the lists below to ensure that you have all the items that shipped with the AutoView 424 as well as all other items necessary for proper installation. Supplied with the AutoView 424 Your AutoView 424 switch package contains the fol[...]

10 AutoView 424 Installer/User Guide To install the rack mounting brack et : 1. Remove the side screws that secure the cover on your AutoView unit. 2. Line up the holes in the side brackets with the screw holes in the sides of the AutoView unit. 3. Using the previously removed screws, thread one through each of the holes in the sides of the rack mo[...]

Chapter 2: Installation 11 Installing an AutoView Switch Installing your AutoView 424 The diagram below illustrates one possible configuration for your AutoView 424 switch. Follow the step-by-step procedure To install an AutoView 424 switch to properly install your new switch. Figure 2.2: AutoView 424 Installation Example WA RN IN G: To reduc e t h[...]

12 AutoView 424 Installer/User Guide To install an Auto View 424 switch: 1. Power down all computers that will be part of your AutoView 424 system. 2. Plug your VGA monitor cable into the port labeled on the back of your AutoView 424. For Sun support, plug your Sun connector into the port labeled SUN and for PS/2 peripherals, plug your PS/2 keyboar[...]

Chapter 2: Installation 13 NOTE : The A utoVi ew 424 and al l at t ac he d co mp ute r s sh ou ld b e pow er ed d ow n be for e servicing th e uni t . Al way s di sc on ne ct t he p owe r co rd f r om th e wa ll o utl et . To connect an extended access PS/2 user station: 1. Plug a standard Category 5 Unshielded Twisted Pair cable (up to 500 feet) i[...]

14 AutoView 424 Installer/User Guide Figure 2.3: Connecting Extended Access Sun Peripherals 4. Plug the ends of the 6-pin miniDIN VAK-1 keyboard/mouse adaptor into the and ports on your LongView receiver and then plug the Sun keyboard/mouse cable into the VAK-1 adaptor. 5. Connect the Category 5 cable to the modular jack on the rear of the receiver[...]

Chapter 2: Installation 15 d. Highlight and select the Remote User menu selection. Use the Spacebar to cycle through peripheral types and select the ones appropriate to your system. Press Enter to select. Attaching Multiple AutoView 424 Units NOTE : CI F C M c a bl es a re r e qui re d fo r c as c ad ing . To cascade multiple Auto View 424 units: 1[...]

16 AutoView 424 Installer/User Guide 4. Repeat steps 2-3 for every cascaded AutoView 424 unit in your system. 5. Power up your AutoView 424 unit(s) first, then all attached computers.[...]

Contents Operating the AutoView 424 . . . . . . . . . . . . . . . . . . 19 Activating OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Setting Up the On-Screen Display (OSD) . . . . . . . . 21 Setting User Station Security . . . . . . . . . . . . . . . . . 26 Scanning your AutoView System . . . . . . . . . . . . . . 28 Resetting your [...]

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Chapter 3: Basic Operations 19 Chapter 3: Basic Operations Operating the AutoView 424 Your AutoView 424 may be operated in a non-secure (no password required) or secure (password required) mode. All units ship defaulted to the non-secure mode. For information on implementing password security, see Setting User Station Security in this chapter. Comp[...]

20 AutoView 424 Installer/User Guide Figure 3.2: Administrator Channel List NOTE : All Aut o View 4 24 unit s sh ip i n th e de fa ul t no n- se cu re s ta te. F or m or e in fo rm ati on o n secure v ersus non-secure opera tion, see the Sett ing User Station Security section. Viewing the status of your switch system The Administrator Channel List [...]

Chapter 3: Basic Operations 21 To select servers without displaying the OSD: 1. Press and hold down the Num Lock key. Press and release the Minus (-) key on the numeric keypad. Now release the Num Lock key. The Command Line screen appears. 2. Type the channel address of the computer you wish to access. 3. Press Enter . For more information, see Key[...]

22 AutoView 424 Installer/User Guide Administrator Commands Features List Command Description Add Channel Set up the channel name, address, ID and scan dwell times. Edit Channel Edit the channel name, address, ID and scan dwell times. Delete Channel Delete a channel from the Administrator Channel List. Administrator Functions Set up administrator ,[...]

Chapter 3: Basic Operations 23 Adding and maintaining channels Basic channel maintenance is performed from the Administrator Commands menu and is available if you are operating in non-secure mode or if you are the system administrator. Here you can add, delete or edit individual channels. To add a new channel: 1. Press the keyboard Control key twic[...]

24 AutoView 424 Installer/User Guide 9. Highlight Save Changes and press Enter . -or- Press Escape to exit this operation without adding the channel. To edit an existing channel: 1. Highlight the channel you wish to change in the Administrator Channel List. 2. Press the Control key twice to access the Command menu. -or- Press the F2 key once. (If y[...]

Chapter 3: Basic Operations 25 To change the size, color and position of the ID window: 1. Highlight the channel you wish to change in the Administrator Channel List. 2. Press the Control key twice. -or- Press F3 . (If you press F3 , skip to step 4.) 3. Highlight Edit Channel and press Enter . 4. Highlight ID Setup and press Enter . The ID window w[...]

26 AutoView 424 Installer/User Guide 4. Highlight ID Dwell Time . Enter a number between Ø-255 seconds. Entering Ø disables the ID window. Entering 255 allows the ID window to stay on screen the entire time the channel is active. 5. Highlight Save Changes and press Enter . Setting User Station Security The Administrator Functions menu allows you [...]

Chapter 3: Basic Operations 27 To create the administrator account : 1. Press the Control key twice to access the Administrator Channel List. 2. Press the Control key twice again to access the Command menu. 3. Select Administrator Functions - Setup Administrator. The Administrator Setup screen appears. 4. Type your password and press Enter . (The p[...]

28 AutoView 424 Installer/User Guide To assign the extended access user peripheral type: 1. Press the Control key twic e to ac c ess t he Command menu. 2. Highlight Administrator Functions - Remote U ser . 3. Press the Space key t o toggle bet w een either PS / 2 or Sun peripherals and press Enter . To assign the power state selection: 1. Press the[...]

Chapter 3: Basic Operations 29 Scanning options There are multiple ways to scan through the channels in your AutoView 424 system, either by name, address or list. NOTE : The A utoVi ew 424 only s ca ns t he c om pu te rs t hat a re i n you r OS D li s t. • Sc anning by address allow s y ou to view each of your active channels in the order t hat t[...]

30 AutoView 424 Installer/User Guide To access the Administrator Scan List menu: 1. Press the Control key twic e to ac c ess t he A dminist rator Channel List . 2. Press the Control key t wice again t o ac cess t he Command menu. 3. Highlight Setup Scan List and press Enter . T he Administrator Sc an List menu appears. Figure 3.5: Configuring the S[...]

Chapter 3: Basic Operations 31 To reset the mouse values: 1. From the Administrator Channel List, press the Control key twice to access the Command menu. 2. Highlight either Reset PS/2 Standard Mse/Kbd or Reset PS/2 Wheel Mse/Kbd , depending on the type of mouse you are using. 3. Press Enter to activate the reset. Displaying Version Information Use[...]

32 AutoView 424 Installer/User Guide To activate the Command Line: 1. Press and hold down the Num Lock key. 2. Press and release the Minus (-) key on the numeric keypad. 3. Release the Num Lock key. The Command Line screen appears. NOTE : In th e fol low in g ta bl e s, t he C o mm an d M od e pr oc e dur e is r ef er re d to by th e <CM> sym[...]

Chapter 3: Basic Operations 33 Keyboard Hotkey Sequences Key Sequence Action <CM>Kn<Enter> Sets the keyboard scan set where n is a scan set number 1 -3. <CM>MR<Enter> If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to restore the signal if you are using a PC with a standard PS/2 [...]

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Contents 4 Advanced O perations Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . 37 Keyboard Translation . . . . . . . . . . . . . . . . . . . . . . . 38[...]

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Chapter 4: Advanced Operations 37 Chapter 4: Advanced Operations Multiuser Operation The AutoView 424 switch provides advanced features that go beyond those available in the standard AutoView Commander. Primarily, it offers the benefit of adding a LongView receiver to provide for an extended access user that may be located up to 500 feet away from [...]

38 AutoView 424 Installer/User Guide Multiuser operation in a multiple switch system In a multiple switch system, users will operate in independent access mode. Both users can simultaneously and independently access any computer attached to the primary AutoView unit. Similarly, independent access is possible across the cascaded units as long as eac[...]

Chapter 4: Advanced Operations 39 The table below shows the translations for a PS/2 keyboard to a Sun computer. All mapped functions will only be valid when the Scroll Lock is on. PS/2 Keyboard to Sun Computer Key Sun F1 ST OP F2 AGAIN F3 PROPS F4 UNDO F5 FRONT F6 COPY F7 OPEN F8 P ASTE F9 FIND F1 0 CUT F1 1 PO WER F1 2 COMMAND keypad * COMPOSE NUM[...]

40 AutoView 424 Installer/User Guide To issue the Power/Sleep command: Press Scroll Lock-F11 (or Sleep key) on a PS/2 keyboard. -or- For a Sun computer, press the Power key.[...]

Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 43 Appendix B: Technical Specifications . . . . . . . . . . 44 Appendix C: Technical Support . . . . . . . . . . . . . . . 45 Appendix D: Troubleshooting . . . . . . . . . . . . . . . . 46 Appendic e s[...]

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Appendices 43 Appendices Appendix A: FLASH Upgrades To ensure optimum operation, always use the latest firmware version available for your AutoView system. To upgrade your AutoView 424 fi rmware: 1. Download the latest F LAS H fi rmware revision from the A vocent w eb sit e. 2. Connect a serial c able from the serial port of y our comput er t o y[...]

44 AutoView 424 Installer/User Guide Appendix B: Technical Specifications Auto View Product Specifi cations Mechanical Height: 1 .7" (4.5 cm) Width: 1 7 .2" (43.7 cm) Depth: 6.5" ( 1 6.5 1 cm) W eight: 6.0 lbs (2.72 kg) Environmental/Power Operating T emperature: 4 1° ( 5°C) to 1 04° (40°C) Storage T emperature: -4° (-20°C) to[...]

Appendices 45 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1. Check the Tr oubleshooting sect ion of t his manual t o see if the issue c an be res[...]

46 AutoView 424 Installer/User Guide Appendix D: Troubleshooting No status light V erify that the unit is turned on. Check the power cable. If the problem persists, contact Avocent T echnical Support. Unable to ho tkey switch to a cha nn el Check the power indicator on the OSD screen to ensure that the system in question is powered. V erify that yo[...]

Appendices 47 V erify that the computer works properly with a mouse connected directly to it. If the problem persists, contact Avocent T echnical Support. Mouse is i no pe ra bl e on a ll c o mp ute r c ha nne l s V erify that the mouse is plugged into the correct PS/2 port on the back of the Auto View 42 4. T ry the mouse reset command <MR> [...]

48 AutoView 424 Installer/User Guide General keyboard /video problems If the building has 3-phase AC power , ensure that the computer , the Auto View 42 4 and the monitor are on the same phase. Best results are obtained when they are on the same circuit. Use only Avocent supplied cable. Avocent warranties do not apply to damage resulting from user [...]

LIMITED WARRANT Y Av oc ent Corporation warrants to t he original ret ail purchaser that this produc t is and will be free from defec ts in materials and w orkmanship for a period of 2 4 mont hs from the date of purc hase. A ddit ionally , all A vocent product s c arry an uncondit ional t hirty- day satisfact ion guarant ee. If, for any reason, y o[...]

The Power of Being There ™ 590- 206- 1 02B For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 87 1 Avocent Asia Pacifi c [...]