Avaya G350 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Avaya G350. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Avaya G350 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Avaya G350 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Avaya G350, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Avaya G350 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Avaya G350
- nombre de fabricante y año de fabricación del dispositivo Avaya G350
- condiciones de uso, configuración y mantenimiento del dispositivo Avaya G350
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Avaya G350 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Avaya G350 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Avaya en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Avaya G350, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Avaya G350, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Avaya G350. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Installation of the Avaya G350 Media Gateway 555-245-104 Issue 1 .1 December 2003[...]

  • Página 2

    Copyright 20 03, A vaya Inc. All Rights Reserv ed Notice Every ef f ort was made to ensur e that th e informa ti on in this docume nt was comp lete and a ccurate at the time of printing. However , info rmation is subjec t to chang e. Wa r r a n t y A vaya Inc . provid es a lim ited w arranty on this product . Ref er to your sales ag reement to e st[...]

  • Página 3

    Luokan 1 L ase rla i te Klass 1 Laser Ap parat Use of cont rol s or ad justments or pe rfo rmance of proc ed ures oth er than t hose specif ied herei n may result in h azardou s radiati on exposur es. Con tact your A vaya re presen ta tive for more laser pro duct informati on. Electromagne tic Comp atibility (EM C ) Standards This pro duc t c om pl[...]

  • Página 4

    For G35 0 and G700 Med ia G ate w ay s: For all m edi a gat eways: If the te rm i nal eq uip ment (for examp le , the medi a server or medi a gateway ) ca uses harm to the tele phone net w ork, th e telephone compan y will noti fy yo u in advanc e that tem porary disco ntinuan ce of service m a y be require d. But if ad vance not ic e is not practi[...]

  • Página 5

    Con tent s Installation of the G350 Media Gatew ay 5 Decembe r 2003 Content s About this bo ok 9 •O v e r v i e w 9 • Audienc e 9 • Downl oading this b ook and u pdates from the Web 9 Downloadi ng this book 9 • Safety l abels an d secur ity alert l abels 10 • Related r esources 11 • Techn ical as sistanc e 11 Within the US 11 Internat i[...]

  • Página 6

    Content s 6 Inst al lation of the G350 Med ia Gateway Decembe r 2003 • Step 2: In stall the media mo dules 23 Combinat ion limi tations 23 Alloca ting sl ot s 23 Inserti ng the S8300 Med ia Ser ver modul e 25 Ins er ting m edia mo dules 26 • Step 3: Attach ground cond uct or s 27 Gener al groun ding requ irem ents 28 Approved grounds 29 Connect[...]

  • Página 7

    Con tent s Installation of the G350 Media Gatew ay 7 Decembe r 2003 • Step 6: In stall the Coupled B onding Con ductor 51 • Step 7: In stall the Avaya Par tner Con tact Closur e Adjunct 52 5 After instal lation 53 • Step 1: T est the i nstalla tion 53 Testi ng telepho nes 53 Testing t runks 53 LSP fai lover test ing 54 • Step 2: Re move the[...]

  • Página 8

    Content s 8 Inst al lation of the G350 Med ia Gateway Decembe r 2003[...]

  • Página 9

    About this boo k Overview Installation of the G350 Media Gatew ay 9 Decembe r 2003 About this book Ove rview The A vaya G350 Med ia Gateway In stallatio n Guide descri bes how to: • Physically install the A vaya G350 Media Gateway . • Establish connectivity to a rem ote installation technician, if necessar y . • Prepare for con figurations pe[...]

  • Página 10

    About this boo k Safety la bels and se curity alert l abels 10 Installation of the G350 Media Gatew ay Decembe r 2003 4 Scroll down to find the latest issu e num b er , and then click the book title that is to the right of the latest i ssue number . 5 On the nex t page, scroll do wn and click one of the following options: — PDF Format to download[...]

  • Página 11

    About this boo k Rel ated re sourc es Installation of the G350 Media Gatew ay 1 1 Decembe r 2003 Related resour ces For more info rmation on the A vaya G350 Media Gateway and r elated features, see the follo w ing book s: T echnical as sist ance A vaya provides the follo w ing resources for technical assistance. Within the US For help with: • Fea[...]

  • Página 12

    About this boo k Sending u s comment s 12 Installation of the G350 Media Gatew ay Decembe r 2003 Sending us comment s A vaya welcomes your comments about this boo k. T o reach us by: • Mail, send your comments t o: A vaya Inc. Product Docu mentation Group Room B3 -H13 1300 W . 120 A ve. W estmi nster , CO 80 234 USA • E-mail, sen d your comment[...]

  • Página 13

    Before you s tart Instal lation workflo ws Installation of the G350 Media Gatew ay 13 Decembe r 2003 1 Before you st art Read this chapter carefully before yo u begin th e ins tallatio n . This chapter includes: • Installation w orkflows • Gathering information • Unpacking • Site requirements • Required equipment Inst allation workfl ows [...]

  • Página 14

    Before yo u star t Gatherin g informatio n 14 Installation of the G350 Media Gatew ay Decembe r 2003 St a g in g If you are using this gu ide to take you t hrough staging the G350, work through the gui de as follows: 1 Read St ep 2: Install the media modules on page 23, and ins tall the media modu l es in the G350 chassis. 2 Read S tep 4: Connect p[...]

  • Página 15

    Before you s tart Unpacking Installation of the G350 Media Gatew ay 15 Decembe r 2003 Unp acking The G350 chass is and accessories are shippe d in a box . The package s hould contain the following ite ms : • One empty A vaya G350 Media Gateway chassi s, with bl ank ing pla tes over empty modu le sl ots . • One accessories box, containing: — O[...]

  • Página 16

    Before yo u star t Site requi rements 16 Installation of the G350 Media Gatew ay Decembe r 2003 Site requirement s Inspect the site before you begin the instal latio n. V erify that the s ite r equir ements have been met for adequate environmental conditions, power and groundi ng avail abili ty , safety , and secur ity conditions. If you fi nd disc[...]

  • Página 17

    Before you s tart Requi red equipme nt Installation of the G350 Media Gatew ay 17 Decembe r 2003 Required equi pment Y ou need the following equi pmen t to assist you in the installation: • One loop start an alog trunk for con necting a modem. • A separate telep hone line for speaking to the s ervice technician. Y ou may als o need some of the [...]

  • Página 18

    Before yo u star t Require d equipment 18 Installation of the G350 Media Gatew ay Decembe r 2003[...]

  • Página 19

    Inst alling the A vaya G350 Media G ateway S tep 1: Mount the G350 chas sis Installation of the G350 Media Gatew ay 19 Decembe r 2003 2 Inst alling the A vaya G350 Media Gateway This chapter describes the physical installation . Pe rform th e follo win g steps in order: 1 Step 1: Mount the G350 chassis 2 Step 2: Install the media modules 3 Step 3: [...]

  • Página 20

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 1: Mount the G3 50 cha ss is 20 Installation of the G350 Media Gatew ay Decembe r 2003 Figure 1: Affixing a mounting bra c ket to the fr ont of the G350 Figure 2: Att aching a mounting bracket to the middle of the G350 The mounting brack et with cable guides is useful for cable manag ement. Y ou ca[...]

  • Página 21

    Inst alling the A vaya G350 Media G ateway S tep 1: Mount the G350 chas sis Installation of the G350 Media Gatew ay 21 Decembe r 2003 Figure 3: Att aching a mounting bracket with cable guides T o attach each mounting bracket to the G350: 1 Position a b racket over the desi red mounting pos ition. 2 Af fix the bracket t o the chassis wi th three of [...]

  • Página 22

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 1: Mount the G3 50 cha ss is 22 Installation of the G350 Media Gatew ay Decembe r 2003 At this point, you have mo unted the G350 ch assis in the rack an d are ready to insert medi a modules as required in the planning documentation. Mounting the G350 on a wa ll T o mount the G350 on a wall, use the[...]

  • Página 23

    Inst alling the A vaya G350 Media G ateway S tep 2: In stall the media modu les Installation of the G350 Media Gatew ay 23 Decembe r 2003 S tep 2: Inst all the media modules When the G350 chassi s is installed, you can insert the m edia modules. Each module is shipped w ith two thum b screw s for sec uring the po sition of the module in the G350 ch[...]

  • Página 24

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 2: I nstall th e media mod ules 24 Installation of the G350 Media Gatew ay Decembe r 2003 Figure 4: The G350 front p anel port s and slots Table 1, Permitted sl ots for medi a modules, on pag e 24 describes which media modules can be i nserted into which slots : Allocate a slot for the media module[...]

  • Página 25

    Inst alling the A vaya G350 Media G ateway S tep 2: In stall the media modu les Installation of the G350 Media Gatew ay 25 Decembe r 2003 Inserting the S8300 Me dia Ser ver module CAUTION: Hold med ia modules only by the edges to avoid damage fr om static electr icity . Do not touch th e top or bottom of the cir cui t boar d. If possible, wear a wr[...]

  • Página 26

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 2: I nstall th e media mod ules 26 Installation of the G350 Media Gatew ay Decembe r 2003 5 Apply fir m pressure to eng age the connectors. The connector has different length pins. Th e lon g pins will engage first to provide grounding. Medium leng th and short pins will provi de power and signal. [...]

  • Página 27

    Inst alling the A vaya G350 Media G ateway S tep 3: A ttach gr ound conductor s Installation of the G350 Media Gatew ay 27 Decembe r 2003 Figure 6: Inserting a media module 4 Apply fir m pressure to eng age the connectors. The media module connector has different length pins. The long pins will engage first to provide groundi ng. Medium leng th and[...]

  • Página 28

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 3: A ttach gr ound conductor s 28 Installation of the G350 Media Gatew ay Decembe r 2003 General grounding requirement s T wo safety gro unds are required to ensure safe op eration of the G 350 Media Gateway: t he ground conductor th at is part of the AC power cord and the field-installed green /ye[...]

  • Página 29

    Inst alling the A vaya G350 Media G ateway S tep 3: A ttach gr ound conductor s Installation of the G350 Media Gatew ay 29 Decembe r 2003 Approved grounds An approved ground is the closest acceptable med i um for grounding the building entrance protector , entrance cable shield, or a single-point ground of elect ronic telepho ny equipment. I f more[...]

  • Página 30

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 3: A ttach gr ound conductor s 30 Installation of the G350 Media Gatew ay Decembe r 2003 Connect the safety ground Proper grou nding of the G3 50 Media Gateway ins t allation safeguards the syst em, users and service personn el by provi ding protection fr om lightning , power sur ges, AC mains faul[...]

  • Página 31

    Inst alling the A vaya G350 Media G ateway S t ep 4: Co nnect powe r to t he G350 Installation of the G350 Media Gatew ay 31 Decembe r 2003 S tep 4: Connec t power to the G350 After you h a ve mo unted th e G350 , i ns talled t h e media mo dules, and attached gr oun ding conductors , yo u can connect powe r to the G350. T o co nnect pow er to the [...]

  • Página 32

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 4: C onnect powe r to the G3 50 32 Installation of the G350 Media Gatew ay Decembe r 2003[...]

  • Página 33

    Prepa ring for configurati on S tep 1: Prepare con figuration equipment Installation of the G350 Media Gatew ay 33 Decembe r 2003 3 Prep aring for configuration The configuration of the G350 will be performed by one or more supporting technicians either remotely or on-site. This chapter explains what preparati ons to make so that t he supporting te[...]

  • Página 34

    Prep aring for co nfiguration S tep 1: P repare c onfiguration equipment 34 Installation of the G350 Media Gatew ay Decembe r 2003 Prep aring a G350 without an S8300 for configuratio n If some of the configuration will be done on-site an d some rem otely , the supportin g techn ician wi ll perform the local configuration and set up the G350 for the[...]

  • Página 35

    Prepa ring for configurati on S tep 1: Prepare con figuration equipment Installation of the G350 Media Gatew ay 35 Decembe r 2003 7 Click Continue. The C OM Port Selection screen appears: 8 Select the C OM port on the la ptop that you ar e using to connect to t he G350. 9 Click Continue. The C onfigure the Modem screen appears:[...]

  • Página 36

    Prep aring for co nfiguration S tep 1: P repare c onfiguration equipment 36 Installation of the G350 Media Gatew ay Decembe r 2003 10 Select Enable the modem an d continue the in stallation remotely . The Conn ect Modem screen appears: 11 Clic k Fi nish. 12 Connect a s erial modem to a wo rking telephone line. 13 Connect the p rovided DB-25 adapter[...]

  • Página 37

    Prepa ring for configurati on S tep 1: Prepare con figuration equipment Installation of the G350 Media Gatew ay 37 Decembe r 2003 The G350 is now prepared for remote con figuration via the USB modem. See S tep 2: Assist the configuration on page 40) for informatio n about how you will need to assist the supporting technician to configure the G350 f[...]

  • Página 38

    Prep aring for co nfiguration S tep 1: P repare c onfiguration equipment 38 Installation of the G350 Media Gatew ay Decembe r 2003 f Press Logon. The follow i ng menu appears: g Select Launch Maintenance W eb Interface. The follo wing screen appears, with the menu in the left panel:[...]

  • Página 39

    Prepa ring for configurati on S tep 1: Prepare con figuration equipment Installation of the G350 Media Gatew ay 39 Decembe r 2003 h Under the Security heading in the left panel, select Enable/Disable Modem . The Enable/Disable Modem i Select Enable modem for unlimited incoming calls. The modem is now connected and enabled.[...]

  • Página 40

    Prep aring for co nfiguration S tep 2: A ssist the confi guration 40 Installation of the G350 Media Gatew ay Decembe r 2003 S tep 2: Assis t the configuration The configur ation may be don e in any of the f ollowing ways: • Remotely : both your te lephone and dat a services are confi gured by a remote technician. • On-site : a technician comes [...]

  • Página 41

    Prepa ring for configurati on S tep 2: As sist the co nfiguration Installation of the G350 Media Gatew ay 41 Decembe r 2003 Assisting an off -site configuration (st aging) The supporting technician will need to connect some devices to test endpoints. Do not connect endpoint devices unless the supp orting technici an requests yo u to do so.[...]

  • Página 42

    Prep aring for co nfiguration S tep 2: A ssist the confi guration 42 Installation of the G350 Media Gatew ay Decembe r 2003[...]

  • Página 43

    Connecting dev ices S tep 1: Connec t the network Installation of the G350 Media Gatew ay 43 Decembe r 2003 4 Connecting devices This chapter describes how to connect all external endpoi nt devices to the G3 50. Devices can b e connected t o the ports on the f ront panels of t he installed media mod ules and to the f ixed front panel ports. Before [...]

  • Página 44

    Connecting d evices S tep 2: Co nnect IP te lephones 44 Installation of the G350 Media Gatew ay Decembe r 2003 Y ou can connect either a LAN switch or a network dat a port, via a network cabl e, to any of the following: • The ETH LAN po rt on the G350 front panel. • The Gigabit Ethernet port on an MM314 media module. • One of th e 24 10/100 E[...]

  • Página 45

    Connecting dev ices S te p 3: Co nnec t non-I P tel epho nes an d trun ks Installation of the G350 Media Gatew ay 45 Decembe r 2003 S te p 3: Connec t non-I P teleph on es and trun ks This secti on describes how to connect analog and D CP telephones an d analog and T1/E1 tru nks to the G350. Connecting an analo g telephone This secti on explains ho[...]

  • Página 46

    Connecting d evices S tep 3: Co nnect non -IP telephones an d trunks 46 Installation of the G350 Media Gatew ay Decembe r 2003 Connecting a DCP telephone This section explains how to connect a DCP telephone. ! W ARNING: The ports on the DCP media modules are intended for in- building use only . Phone lines connected to these ports are not to be ro [...]

  • Página 47

    Connecting dev ices S te p 3: Co nnec t non-I P tel epho nes an d trun ks Installation of the G350 Media Gatew ay 47 Decembe r 2003 Connecting an analog trunk T o connect an analog trunk: 1 Connect t he trunk to one of the following p orts: — An analog trunk port on an MM71 1 or MM714 medi a module. — The TRUNK port on the G350 front panel. NOT[...]

  • Página 48

    Connecting d evices S tep 3: Co nnect non -IP telephones an d trunks 48 Installation of the G350 Media Gatew ay Decembe r 2003 Connecting an ISDN BRI tru nk T o con nect an ISDN BRI trunk: 1 Conne ct th e trun k to a n y ISDN port on an M M720 or MM 722 m edia m odul e . NOTE: In the US, you need to connect a separate ly purchased NT1 d e vice to e[...]

  • Página 49

    Connecting dev ices S tep 4: Install c ircuit protectio n Installation of the G350 Media Gatew ay 49 Decembe r 2003 S tep 4: Inst all circuit protection Over- voltage an d sn eak fus e pro tection meas ures are necessar y for the safe operation of th e G350 Media Gateway system. Over-V oltage and Snea k-Current Protection Out-of-building instal lat[...]

  • Página 50

    Connecting d evices S tep 5: Co nnect to the Wide Area Net work (W AN) 50 Installation of the G350 Media Gatew ay Decembe r 2003 S tep 5: Connec t to the Wide Ar e a Ne two r k (W AN) Since the G350 contain s an internal router , you can connect the G350 directly to a W AN endpoint device. Y ou can also connect a W AN endpoint devi ce to the G350 v[...]

  • Página 51

    Connecting dev ices S tep 6: In stall the Coupled Bo nding Conduct or Installation of the G350 Media Gatew ay 51 Decembe r 2003 Connecting an external router to the G350 Y ou can connect a router to any of th e following ports on the G35 0: • the ET H W A N port on the G3 50 fr ont p a nel. • the ETH LAN po rt on the G350 f ront panel. • the [...]

  • Página 52

    Connecting d evices S tep 7: I nstall th e Avaya Partner Contac t Closure Ad junct 52 Installation of the G350 Media Gatew ay Decembe r 2003 S tep 7: Inst all the A vaya Partner Cont act Clos ur e Adjunct The Contact Closure feature is a controllable relay providing dry contacts f or various appl ications. T o implement the contact clos ur e featur[...]

  • Página 53

    After i nstallati on S t ep 1: T es t t he ins tall ation Installation of the G350 Media Gatew ay 53 Decembe r 2003 5 Af ter inst allation When the supporting technician has finished the re mote configuration, perform the following steps: • Step 1: T est the inst all ation • Step 2: Remove the installation equipmen t These steps are described b[...]

  • Página 54

    Af ter inst allation S tep 2: R emove the installa tion equi pment 54 Installation of the G350 Media Gatew ay Decembe r 2003 LSP failover testi ng If you h ave an S8300 medi a server module installed in the G350 and configu red as an LSP , you need to perform a test to make sure that the LSP take s over control of the G350 if the G350 becomes disco[...]

  • Página 55

    T echnical specific ation s G350 Media Gate way speci fications Installation of the G350 Media Gatew ay 55 Decembe r 2003 A T echnical specifications This append ix provides tech nical specifications for the G 350 and for comp atible power cords. G350 Media Gateway spec ifications The table of techn i cal specifications provides de tai led informat[...]

  • Página 56

    T e chni cal sp ecif icat i ons Power Cord S pecifications 56 Installation of the G350 Media Gatew ay Decembe r 2003[...]

  • Página 57

    Index A Installation of the G350 Media Gatew ay 57 Decembe r 2003 Index A Afte r ins tal la tio n overvi ew , 53 testing th e install ation , 53 Analog te lephone, co nnecting , 45 Analog tru nk, connectin g , 47 Avaya Pa rtner Contact Clo sure Adjunct , 52 B Before ins tallation environm ental verificati on , 16 grounding ve rifi cation , 16 power[...]

  • Página 58

    Index H 58 Installation of the G350 Media Gatew ay Decembe r 2003 Guide audience , 9 dow nload ing from Web sit e , 9 latest version, down loading , 9 overvi ew of contents , 9 related res ources , 11 safety la bels , 10 security alert labels , 10 sending c omments o n this guide , 12 typographi al conventi ons , 10 H Help reso u rces f or tech nic[...]

  • Página 59

    Index T Installation of the G350 Media Gatew ay 59 Decembe r 2003 T T1 tru nk, connect ing , 47 Tabletop installatio n of the G35 0 chassis , 22 Tech nical assi stance , 11 Technic al specifi cations , 55 chassis , 55 cleara nce , 55 Telepho nes IP telephon es, connect ing , 44 non-IP telep hones, conn ecting , 45 testing , 53 Testing LSP failover [...]

  • Página 60

    Index W 60 Installation of the G350 Media Gatew ay Decembe r 2003[...]