AudioCodes MP-114 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones AudioCodes MP-114. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica AudioCodes MP-114 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual AudioCodes MP-114 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales AudioCodes MP-114, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones AudioCodes MP-114 debe contener:
- información acerca de las especificaciones técnicas del dispositivo AudioCodes MP-114
- nombre de fabricante y año de fabricación del dispositivo AudioCodes MP-114
- condiciones de uso, configuración y mantenimiento del dispositivo AudioCodes MP-114
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de AudioCodes MP-114 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de AudioCodes MP-114 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico AudioCodes en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de AudioCodes MP-114, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo AudioCodes MP-114, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual AudioCodes MP-114. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    ™ MediaPack MP-118 & MP-114 Document #: LTRT-26301 September 2007 Quick Installation Guide Integration with Microsoft ® Office Communications Server 2007[...]

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    Quick Installation Guide Contents Version 5.0 3 September 2007 Table of Contents 1 Introducti on ................................................................................................................. 7 2 Quick St art ................................................................................................................... 9 3 Co[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 4 Document #: LTRT-26301 Reader's Notes[...]

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    Quick Installation Guide Notices Version 5.0 5 September 2007 Notices Notice This Quick Installation Guide d escribes the installation and configuration of AudioCode s’ Media Pack MP-11x FXO SIP analog media gateways for integration with Microsoft ® Office Communications Server 2007. Information contained in this document is believed to be accur[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 6 Document #: LTRT-26301 Related Documentation Document # Manual Name LTRT-656xx (e.g., LTRT-65601 MP-11x & MP-124 SIP Release Notes LTRT-654xx MP-11x & MP-124 SIP User's Manual Warning: Ensure that you connect the FXO ports to Central Office (CO) / PBX l[...]

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    Quick Installation Guide 1. Introduction Version 5.0 7 September 2007 1 Introduction This guide provides step-by-step instructions for quickly setting up AudioCodes' MediaPack (MP-118 and MP-114) Sessi on Initiation Protocol (SIP) voice-over-IP (VoIP) gateways for intermediating between third-party, p rivate bran ch exchange s (PBX) or various[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 8 Document #: LTRT-26301 The AudioCodes' MP-11x FXO gate way can be integrated in the Office Communications Serve r 2007 / Unified Communications (UC) environm ents, by implementing one of the following options:  One-to-One: each PBX line connected to an FXO p[...]

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    Quick Installation Guide 2. Quick Start Version 5.0 9 September 2007 2 Quick Start This Quick Installation Guide helps you setup t he M ediaPack gateways for interoperability with either third-party PBXs or various PSTN interf aces, and Office Communi cations Server 2007. Prior knowledge of IP networks is recom mended. Figure 2-1: Required Steps to[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 10 Document #: LTRT-26301 3 Configuring the MediaPack The gateway is supplied with the appli cation softwar e residing on it s flash memory (set to fact ory default parameters). Note: This guide as sumes that the gateway is running firmware version 5. 0. If you are ru[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 11 September 2007 3.1.2 Navigating the Embedded Web Server The main areas of the Web interface are shown in the figure bel ow. Figure 3-2: MediaPack Web Interface Areas[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 12 Document #: LTRT-26301 3.1.3 Changing Login User name and Password It's recommended that you change the d efault user name and password of the Web user ac count initially used to access the Embedded Web Server. ¾ To change the user name and password, take the[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 13 September 2007 3.1.4 Searching for ini file Parameters The Embedded Web Server provides a search engine that allows you to sea rch any ini file parameter that is configurable using the Embedd ed Web Server. The search result p rovides you with a link to the relevant Web page in wh[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 14 Document #: LTRT-26301 3.2 Assigning an IP Address to the MediaPack If the gateway's default IP address (refer to Tabl e 3-1 ) doesn't correspond to the network i n which Office Communications Server 2007 i s installed, you can assign a different IP addre[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 15 September 2007 Table 3-2: Adding a BootP Client 3. Use the gateway's chassis re set button to physi cally reset the gateway, causing it to use BootP; the gateway changes it s network parameters to the va lues provided by BootP. 3.2.2 Assigning an IP Addr ess Using CLI via RS-[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 16 Document #: LTRT-26301 3.2.3 Assigning an IP Address using HTTP You can assign an IP address to the gateway usin g the gateway's Embedded Web Server (based on HTTP), by connecting the gateway to a PC with a direct, local Ethernet connection. ¾ To assign an IP[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 17 September 2007 3. Configure the gateway's ‘IP Address’, ‘Subnet Mask’, and ‘Def ault Gateway IP Address’ fields to correspond with your network IP settings of Office Communications Se rver 2007. 4. Click the Reset button, an d then at the prompt, click OK ; the ga[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 18 Document #: LTRT-26301 Notes: • Ensure that you download the correct ini file so that your gate way is configured correctly fo r interoperability with the deployed PBX / PSTN. • The gateway configuration for the PBX-S ends-Digits option is similar to the One-to[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 19 September 2007 Figure 3-8: Configuration File Screen 4. Click the Browse button, a nd then navigate to t he folder that contains the ini file you want to upload. 5. Select the file, and then click the Open button; the name and path of the file appear in the field beside the Browse[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 20 Document #: LTRT-26301 3.3.2 Using the Em bedded Web Server You can use the gateway's user-fri endly, Web interface (describ ed in Section 3.1 on page 10 ) to configure the advanced parameters listed belo w:  IP address of Mediation Server (refe r to Sectio[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 21 September 2007 ¾ To define Mediation Server's IP address, take these 4 steps: 1. Open the ‘Proxy & Registratio n' screen ( Protocol Management menu > Protocol Definition > Proxy & Registration ). Figure 3-9: Proxy & Registration Screen 2. From the &a[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 22 Document #: LTRT-26301 3.3.2.2 Defining Number of FXO Ports Connected to PBX The gateway's FXO port (located on the rear panel), interfaces wi th the PBX. By default, all the gateway's FXO ports (eight for the MP-118; four fo r the MP-114) are enabled. Ho[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 23 September 2007 3.3.2.3 Defining Voice Coders The gateway communicat es with Mediation Serv er using either the G.711 A-law o r G.711 µ -law coder. You can cha nge the default code r using the gate way's Embedded Web Server. ¾ To define the coder, take these 3 steps: 1. Open[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 24 Document #: LTRT-26301 ¾ To configure the Number Manipulat ion tables, take these 4 steps: 1. Open the Number Manipulation sc reen you want to configure ( Protocol Management menu > Manipulation Tables ); the relevant Manipulation table screen is di splayed. Th[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 25 September 2007 Table 3-3: Number Manipulation Parameters Description Parameter Description Source IP (Applicable only to the ‘Destination Phone Number Manipulation Table for IP to Tel’) Source IP address of the call (obtaine d from the Contact header in the INVITE message). No[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 26 Document #: LTRT-26301 3.3.2.4.2 Number Normalization Examples Two examples are provided belo w for number normalizatio n. The examples are based on the following assumptions: a PBX with prefix (local) number 333 and a 4-digit extension number that begins with the [...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 27 September 2007  Modifying PBX, Local, and National Calls to E.164 Format for Inbound Calls: Inbou nd calls refer to call s received by OCS clie nts connected through IP to the Office Communications Server 2 007. 1. Local calls from the PBX or PSTN: the PBX user only dials a 4-d[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 28 Document #: LTRT-26301 3.3.2.5 Defining Answer Supervision When there is a call from Office Communications Server 20 07 to the gateway, the gateway behavior depends on whether or not the Answer Supervi sion feature is enabled. If Answer Supervision is enabled, the [...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 29 September 2007 3.3.2.6 Defining Automatic Dialing When using the One-to-One option, each PBX line that is connected to an FXO port serves one OCS client. You must define automatic dialing for each FXO port connected to the OCS clien t. ¾ To define Automatic Dialing, take these 4 [...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 30 Document #: LTRT-26301 3.3.2.7 Enabling Caller ID If the Caller ID service i s enabled, the gateway det ects the Caller I D signal from the Tel side (PBX / PSTN) and sends it to M ediation Server over IP in the SIP INVIT E message. Therefore, to allow the OCS clien[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 31 September 2007 3.3.2.8 Defining SIP Transport Type The procedure below de scribes how to config ur e the SIP transport type. You may need to chang e the gateway's SIP transport type from UDP (default) to TCP, since this is the transport type use d by Mediation Server. ¾ To d[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 32 Document #: LTRT-26301 3.3.2.9 Defining Disconnect on Broken Connection The procedure below describes how to conf igure the Di sconnect on Broken Connectio n parameter. Since Mediat ion Server uses Sile nce Suppression, it may not send Rea l-time Transport Protocol[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 33 September 2007 3.3.2.10 Defining DTMF Payload Type The procedure below describes how to define the dual-tone multi-frequen cy (DTMF) payload type. The DTMF payload ty pe used by Mediation Server is 101. You may nee d to set this value at the gateway as well. ¾ To define the DTMF [...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 34 Document #: LTRT-26301 3.3.2.11 Enabling One-Stage Dialing One-stage dialing is whe n the gateway receiv es an IP-to-Tel call, off-hoo ks the PBX line connected to the PBX / PSTN telephone, and then immediately dials the destination telephone number. In othe r word[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 35 September 2007 3.3.2.12 Defining Channel Select Mode Channel select mod es determine the method in wh ich new IP-to-Tel calls (i.e., calls from OCS clients to PBX/PSTN phones) are assigned to gatew ay port s (i.e., channels). It is recommended to select the Cyclic Asce nding mode,[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 36 Document #: LTRT-26301 3.3.2.13 Disabling RTCP Attribute By default, the RTP Control Protocol (RTCP) attribute (EnableRTCPAttribute) is enab led. However, you need to disable it by usin g the AdminPage of the Embedded Web Server. ¾ To disable the RTCP attribute, t[...]

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    Quick Installation Guide 4. Backing Up Configuration Settings Version 5.0 37 September 2007 4 Backing Up Configuration Settings Once you have modified configuration settings, it is recom mended you make a backup of the modified configuration file. This is done by saving the modified ini configuration file to a folder on your PC. If you lose your ga[...]

  • Página 38

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 38 Document #: LTRT-26301 5 Monitoring the Gateway The gateway provides several methods to monitor various operating statuses:  Monitoring the gateway's front-panel cha ssis LEDs (re fer to Section 5.1 ).  Monitoring the gateway's channels usin g the E[...]

  • Página 39

    Quick Installation Guide 5. Monitoring the Gateway Version 5.0 39 September 2007 5.2 Monitoring the Channels You can monitor channel s using the gateway's Embe dded Web Server. ¾ To monitor the status of the channels, take this step:  Open the 'Channel Status' screen, by clicking the Ho me icon on the main menu bar. Figure 5-1: C[...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 40 Document #: LTRT-26301 6 Troubleshooting 6.1 General Troubleshooting The table below lists general troublesho oting that may arise with your gateway. Table 6-1: General Troubleshooting Problem Possible Cause Solution Ready LED is lit red Hardware component failure.[...]

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    Quick Installation Guide 6. Troubleshooting Version 5.0 41 September 2007 ¾ To configure the Syslog parameters, take these 7 steps: 1. Open the ‘Management Settings’ screen ( Advanced Configuration menu > Management Settings ); the ‘Management Settings’ screen is di splayed. Figure 6-1: Management Settings Screen 2. In the 'Syslog [...]

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    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 42 Document #: LTRT-26301 7 Regulatory Information Declaration of Conformity Application of Council Direc tives: 73/23/EEC (including amendments) 89/336/EEC (including amendments) 1999/5/EC Annex-II of the Directive Standards to which Con formity is Declared: EN55022:[...]

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    Quick Installation Guide 7. Regulatory Information Version 5.0 43 September 2007 Safety Notices • Installation and service of this unit must only be performed by authorized, qualified service personnel. • The MediaPack FXO Output Tones and DTMF level should not ex c eed -9 dBm (AudioCodes setting #23) in order to comply with FCC 68, TIA/EIA/IS-[...]

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    ™ MediaPack MP-118 & MP-114 Quick Installation Guide Integration with Microsoft ® Office Communications Server 2007 www.audiocodes.com[...]