AT&T E5654B manual

U s e r ' s M a n u a l ( P a rt 2 ) 5.8 GHz Cor dless T elephone/Answ ering System E5654B w it h C al l e r ID & Ca l l W a it i n g[...]

Copyright © 2006 Advanced American T elephones. All Rights Reserved. A T&T and the Globe Design are trademarks of A T&T Corp ., licensed to Advanced American T elephones. S T O P ! Se e p ag e 7 for easy instructions. Y ou mu s t in st al l an d ch ar g e ba tt er y be f or e us in g th e te le ph o ne . Please also read I m p o r ta n t P[...]

1 T able of contents Getting Started Quick ref erence guide ........................ 2 Parts checklist ...................................... 4 Befor e you begin .................................. 5 T elephone base installation ................ 6 Batter y installation & charging .......... 7 W all mounting ......................................[...]

2 Getting Started OFF/ CLEAR During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display. Quic k r ef er enc e gui de MUTE/DELECT While o n a call, press t o mute mi crophone (see pa ge 13). While r eviewing the call log, pr ess to d elete an indi vidual en try or p ress a[...]

Answ ering system controls (see pages 31-40) ANSWER ON/OFF . Press to turn answering system on or off. DELETE ................. Press to delete a message during playback. Press and hold to delete all old messages when set is idle. TIME/SET ............... Press to review or set the answering system clock. MENU ..................... Press to review [...]

4 Getting Started P arts checklist for E5654B Remember to sa ve y our sales r eceipt and original packaging in case you e ver need to ship your telephone f or warranty service . Check to mak e sure the telephone package includes the following: Batteries Handset chargers Power adapters Telephone base Telephone handsets Telephone line cord Wall mount[...]

5 Getting Started Befor e y ou begin About Caller Identification Caller ID with Call W aiting features in this telephone lets you see who’ s call- ing befor e you ans wer the phone, even when you’ re on another call. These featur es requir e ser vices pro vided by your local telephone compan y . Contact your telephone service pro- vider if: •[...]

6 Getting Started NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111. In Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch. T elephone base installation Install the telephone base as shown below . Choose a base location awa y from electronic equipme[...]

7 Getting Started Batter y installation & charging Aft er b att ery ins tal lati on, plac e e ach han dset in the ba se o r c harg er and all ow to char ge fo r at le ast 16 hour s b efo r e us e. Y ou ca n k e ep t he batt ery ch arge d b y r e turn ing the ha nd- set s to th e ba se or c har ger aft er e ach use. When the ba ttery i s f ull y[...]

8 Getting Started W all mounting The base can be installed on any standar d wall phone outlet as shown below . Choose a location a wa y fr om electronic equipment, such as personal computers, computer rout- ers, television sets or micr owa ve o vens. Av oid excessive heat, cold, dust or moisture. Plug power adapter into electrical outlet. Plug tele[...]

9 Getting Started Belt clip & optional headset Install belt clip as shown below if desir ed. For hands- fre e telep hone co nv ersat ions, y ou ca n use a ny industry stan dard 2.5 mm headse t (pur cha sed sep aratel y). For best r esults use an A T&T 2.5 mm headset. Snap belt clip into notches on side of handset. Rotate and pull to remove.[...]

10 T elephone Operation Basic handset operation Making and answ ering calls T o ans wer an inc oming call, pr ess P HONE (or SPEAKER , or any dial pad k e y). T o make a call, press PHONE or SPEAKER , then dial a number . Press OFF to hang up . NOTE: If you have accessed the directory or call log, you will need to press OFF/CLEAR more than once to [...]

11 T elephone Operation Basic base operation Making and answ ering calls T o answer an incoming call, pr ess SPEAKERPHONE (or an y dial pad k e y). T o mak e a call, pr ess SPEAKER PHONE , then d ial a n umber . Pr ess SPEAKERP HONE again to hang up . NOTE: If you have accessed the directory or Caller log, you will need to press CLEAR then SPEAKERP[...]

12 T elephone Operation V olume control Press the top ( + ) or the bottom ( - ) of the VOLUME button on the handset or press ^ or V of the VOLUME button on the base to adjust listening volume. Each button press raises or lo wers v olume by one le vel. When you change the v olume lev el, the new setting is sa ved. The ne w volume le vel will be a pp[...]

13 T elephone Operation Mute Press MUTE to silence the micr ophone. Y ou will see MICROPHONE MUTED in the displa y f or four sec- onds. A MUTE indicator will sta y in the displa y while the call is muted. If you ar e using the base speak erphone, the MUTE button indicator will also be on. Y ou will be able to hear , but the person on the other end [...]

14 T elephone Operation Inter com calls Intercom calls If you ha v e mor e than one handset, use the intercom featur e to ha ve con versations betw een the handsets and base. • Press the INTERCOM button on a handset or on the base to initiate an inter com call. • After entering the number of the handset (or 0 for base) you wish to inter com wit[...]

15 T elephone Operation Call forwar d An external call can be forwar ded between the follo w- ing parties: • Fr om one handset to another handset. • Fr om a handset to the base . • Fr om the base to a handset. Call forward Y ou can forward an external call fr om one handset to another handset or to the base. • Press and hold INTERCOM . Y ou[...]

16 T elephone Operation Call transfer An external call can be transferr ed betw een the follow- ing parties: • From one handset to another handset. • From a handset to the base. • From the base to a handset. Call transfer During a conv ersation you can transf er the call to another handset or to the base. • Press INTERCOM (the external call[...]

17 T elephone Operation Handset settings At the featur e menu you can change settings to program ho w the telephone works. Press MENU , then use the ^V buttons to scr oll to the featur e you want to change. As you scr oll thr ough the menu, the top menu item is alwa ys highlighted with a > s ym bo l . P r e ss S EL EC T to s el e ct t he hi gh l[...]

18 T elephone Operation Handset settings Languag e At this menu y ou can select the language used in all menus and scr een displa ys. Use the ^V buttons to select English, Spanish, or French, then pr ess SELECT to sa ve y our pr eference. CLR V oice Mail If you subscribe to a v oice mail service provided by your local telephone compan y , you will [...]

19 T elephone Operation Base settings At the featur e menu you can change settings to program ho w the telephone works. Press SELECT/MENU , then use the ^V buttons to scroll to the f eature y ou want to change. As you scr oll through the men u, the top menu item is alwa ys high- lighted with a > s ym bo l . P r e ss S EL EC T/ MEN U to se le ct [...]

20 T elephone Operation Base settings Languag e At this menu y ou can select the language used in all menus and scr een displa ys. Use the ^V buttons to select English, Spanish, or French, then pr ess SELECT/ MENU to sa ve y our pr eference. CLR V oice Mail If you subscribe to v oice mail services provided by y our local telephone company , you wil[...]

21 T elephone Operation Base settings Handset Locator This featur e is used as an aid to locate the handset(s). It can only be activated fr om the base. Press SELECT/ MENU and then press the ^ or V k e y until the HANDSET LOCA T OR option is shown. Press SELECT/MENU . The screen on the base will sho w P A GING ALL HANDSETS and star t the paging ton[...]

22 Directory Shared dir ector y The directory is stored in the base, and is shared by all handsets and base. Changes made at any one handset or base will be reflected in all. Memor y capacity The directory can store up to 50 ent ries. Each entry can contai n a n umber u p to 32 digit s, and a name up to 16 letters long. A conv enient sear ch featur[...]

23 Directory New Dir ector y entries T o create a ne w dir ector y entr y Press SELECT/MENU , then pr ess SELECT/MENU to choose DIRECTOR Y . Press V to highlight STORE . Press SELECT/MENU , then enter the telephone number when prompted. Use the dial pad to enter up to 32 digits, then press SELECT/MENU. Y ou will be notified if the n umber is alread[...]

24 Directory New Dir ector y entries Storing the entr y Press SELECT/MENU to stor e y our new dir ector y entr y . T o change it later , see page 26.[...]

25 Directory Dir ector y search Press DIR to displa y the first listing in the director y . Y ou can then use the ^ or V to browse thr ough the directory , or sear ch to find a specific entr y . Press CLEAR at any time to exit the dir ectory . NOTE: You can also display the first listing in the directory by pressing SELECT/ MENU twice to choose DIR[...]

26 Directory T o dial, delete, or chang e entries T o dial a number When any dir ectory entr y is displa yed: • If the phone is not in use, press PHONE (or SPEAKER ) on the handset or SPEAKERPHONE on the base to dial the displa y ed number . OR • If you ha v e dial tone or ar e already on a call, press SELECT to dial the displa y ed number . T [...]

27 Caller ID Log Ho w Caller ID works If you subscribe to Caller ID service pro vided by your local phone company , information about each caller will be displa yed after the first ring. Information about the last 50 incoming calls is stor ed in the call log. Y ou can re view the call log to find out who has called, easily return the call, or cop y[...]

28 Caller ID Log About names Names of calle rs will be disp la ye d only if this info rmation is pro vided by your local telephone compan y . If the telephone number of the person calling exactly matches a number in y our directory , the name that appears on the screen will match the name that y ou entered into y our direc- tor y . (Example: If Chr[...]

29 Caller ID Log T o re vie w the call log T o re vie w the call log Press CID to r evie w the call log. The most recent call is displa yed first. Use the arr ow buttons to scr oll thr ough the list as shown at left. T o return a call When any Caller ID entry is displa yed: • If the phone is not in use, press PHONE (or SPEAKER ) on the handset or[...]

30 Caller ID Log T o re vie w the call log Other options • Press DELETE to delete this entry from y our call log. • Press and hold DELETE to delete all entries fr om your call log. When ask ed to confirm, press SELECT to clear your call log of all entries, or OFF or CLEAR to exit and lea ve all call log entries intact. • Press SELECT (when th[...]

31 A n s w e r i n g S y s t e m O p e r a t i o n Messag e capacity The answ ering system can recor d up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum r ecording time is 15 minutes. Messages will remain a vailable f or repla y until y ou delete them. Message counter N[...]

32 Answering System Operation Da y and time announcements T o set da y and time Befor e pla ying each message, the answ ering system announces the da y and time the message was r eceived. Befor e using the answ ering system, you should follow the steps at left to set the da y and time, so messages are dated cor rectl y . The system uses voice pr om[...]

33 Answering System Operation Outgoing announcements Outg oing a nnounce ments a re the mes sages c allers h ear when c alls ar e a nsw er ed b y the a nsw ering system . The p hone is pr e-pr ogram med wit h annou ncements for norma l (Ans we r and R ecor d) mode and f or ann ounce- ment o nly mode (s ee page 34). If t he phon e is se t up to re c[...]

34 Answering System Operation Announcement Only mode In announce only mode, callers hear an announcement but cannot lea ve messages. T his opt ion can be use d, for exampl e, to n otify c allers that y ou w ill be a wa y f or an extend ed peri od and req uest th at the y cal l back after a certain da te. Announ cement Only on or o ff Pr ess MENU r [...]

35 Answering System Operation Changing featur e options Menu feat ure s can b e chang ed to p ro gram h ow the ans weri ng syst em ope rates. Pr ess MENU re peatedl y to hear e ach f eatur e. Pres s CHANGE when yo u hear the f ea- tur e y ou wa nt to m odify . F eature options (Default settings underlined). System announces: Feature description: 1 [...]

36 Answering System Operation Messag e pla yback Pr ess PLA Y/STOP to hear messag es. The system an nou nc es th e nu mb er of m es sag es , t he n b eg in s p la yba ck . If y ou ha ve ne w me ssages waiting , you will he ar onl y the ne w me ss age s (o lde st f irs t) . I f the r e ar e no n e w m es sa ges , th e s ys te m w il l pla y bac k al[...]

37 Answering System Operation Recording and pla ying memos Memos are messag es y ou r ecor d y ours elf. The y ar e sa v ed, pla yed b ack an d delet ed exa ctly lik e in coming mes- sages. Y ou c an r ecor d a me mo as a re minder to y oursel f, or lea ve a message for someone else i f other member s of y our h ouseho ld use the ans w ering s yste[...]

38 Answering System Operation Messag e counter displa ys The mes sag e co unt er u sua lly di spla ys t he tota l n umb er of mem os a nd inco min g me ssa ges. See the li st b elo w f or exp lana tio ns o f o ther di spla ys i n t his cou nter . Messag e counter displa ys 0 No messages. 1-98 Number of messages/memos, or message number currently pl[...]

39 Answering System Operation 1 . Remote access A tw o di git sec urity co de is req uir ed to a ccess y our ans weri ng syst em fr om any touch- tone ph one. This co de is 19 by d efault; se e page 35 to c hange i t. Dial your telephone number from any touch-tone phone. 2 . When system answers, enter two digit remote access code ( 19 unless you ha[...]

40 Answering System Operation Help menu *5 Turn system off 0 Turn system on 0 Press to hear list of features and com- mands. Press to turn off answering system. Incoming calls will no longer be answered. If off, system will answer after 10 rings. Enter your access code, then press 0 to turn on. Remote access[...]

41 Appendix Base screen icons Scr een icons Ringer off. Battery charging (animated display). Low battery (flashing); place handset in base or charger to recharge. MUTE Microphone is muted. NEW New calls (press CID to review call log). Handset screen icons Handset 1 NEW MUTE 11/23 10:01 AM Ringer off. BASE NEW MUTE 11/23 10:01 AM MUTE Microphone is [...]

42 Appendix Aler t tones & indicator lights Two short beeps Press VOLUME keys while the volume levels are already at limits. Indicator lights IN USE On when handset or base is in use. Flashes when another phone is in use on the same line, when ringing, or answering system is answering an incoming call. CHARGING On when handset is posit ioned so[...]

43 Appendix Handset displa y scr een messa g es PHONE The handset is in use. LIST FULL You are saving to a full directory. MICROPHONE MUTED The call is on mute. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. ENDED The handset is on hook. NO ENTRIES You are accessing an empty directory or call log. SPEAKER Th[...]

44 Appendix WARNING CHECK BATTERY! • The battery is not installed or not installed properly in the handset. OR • The battery needs to be replaced. OR • An incorrect battery has been installed by mistake. Use only supplied battery or AT&T replacement battery model 27910. The battery is very low. The handset should be placed in the base uni[...]

45 Appendix SPEAKER The speakerphone is in use. LIST FULL You are saving to a full directory. The call is on mute. INCOMING CALL There is a call coming in. Base displa y scr een messa g es ENDED The speakerphone is on hook. NO ENTRIES You are accessing an empty directory or call log. Screen displa y messages The base is paging handset(s). EXT. IN U[...]

46 Appendix Adding ne w handsets Y our telephone can accommodate up to four cordless handsets. Y ou can add ne w handsets (E560-2, purchased separately) to the E5655 at an y time, but each handset must be r egistered with the base bef ore use. The handset pr ovided with your E5655 is automaticall y register ed as Handset 1. Additional handsets will[...]

47 Appendix If you ar e r eplacing a handset on a system that has the maximum number of r egistered handsets (four) or wish to change the assigned handset n umber of your r egistered handsets, you must first de-r egister the handsets, then re-r egister all handsets. T o de-register all handsets • Press the *883244# on the base dial pad. • Press[...]

48 Appendix Re-Registering a handset Y ou can re-register handsets after de-r egistering fr om the base. Or you can r e-register handsets to a new base unit, if you ha ve replaced y our base unit for an y reason. T o r e-register a handset: • Mak e sure y our handset batteries are pr operly installed and charged. • Y our handset will display EN[...]

49 Appendix T roub leshooting If y ou h a v e di ff ic ult y wi th y ou r pho ne, pl eas e try the s ug ges ti on s b el ow . For Customer Ser vice, visit our web site at www .telephones.att.com , or call 1-800-222-3111. My tele- phone does not work at all • Make sure the battery pack is installed and charged correctly (see page 7). For optimum d[...]

50 Appendix The CHARGING light is off • Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cor ds are plugged in correctly and secur ely . • Unplug the power adapter . Wait for 15 seconds befor e plugging it b[...]

51 Appendix I cannot dial out • Make sure ther e is a dial tone before dialing. It is normal if the cord- less handset takes a second or two to synchr onize with the telephone base before pr oducing a dial tone. Wait an extra second befor e dial- ing. • Make sure the telephone is set to the corr ect dial mode (pulse dial or tone dial) for the s[...]

52 Appendix I hear other calls when using the tele- phone. • Disconnect the telephone base from the telephone jack. Plug in a dif- ferent telephone. If you still hear other calls, the pr oblem is probably in the wiring or local service. Call your local telephone company . My caller ID features ar e not working prop- erly T roub leshooting Pr oble[...]

53 Appendix I hear noise in the cordless handset, and none of the keys or buttons work • Make sure the telephone line cor d is plugged in securely . My caller ID features ar e not working prop- erly • Caller ID is a subscription service. Y ou must subscribe to this service from your local telephone company for this featur e to work on your tele[...]

54 Appendix The answering system does not recor d message • Make sure the answering system is turned on. When the answering system is on, the red light on the ANSWER ON/OFF key is lit. • Make sure the Announcement Only featur e is off (see page 34). • The memory is full. Delete some of the existing messages from the system (see page 36). The [...]

55 Appendix CL flashes in message win- dow • Reset the clock in the answering system (see page 32). Common cure for electronic equipment • If the unit is not responding normally , try putting the cordless handset in the telephone base or the charger . If it does not seem to respond, try the following (in the order listed): • Disconnect the po[...]

56 Appendix T echnical specifications RF Frequency Band (Handset to base) 2400 MHz — 2483.5 MHz Output Power Handset: 17~21 dBm Base: 26~30 dBm Sensitivity -96 dBm Modulation GFSK RF Frequency Band (Base to handset) 5725 MH z — 5850 MHz Channels 95 Channel Spacing 864 KHz Operating Temperature 32°F — 122°F 0°C — 50°C Base Unit Voltage ([...]

57 Appendix A A C adapter , 6, 8 Adding ne w handsets, 46 Alert tones, 42 Answ ering calls, 10, 11 Answ ering system, 31-40 B Batter y charging, 7 Batter y installation, 7 Belt clip , 9 C Call forward, 15 Call transfer , 16 Call waiting, 12 Caller ID , 27 a d d e n tr ie s t o p h on e d ir e c t o ry , 3 0 delete entries, 30 dial entries, 29 CLR V[...]

Appendix Use the wa llet ca rd bel ow to hel p y ou r eme mber co mman ds to c ont r ol y o ur a ns we rin g sys tem fr om an y touc h t one tel epho ne. Remote access wallet car d Fold here. Cut along dotted line. Action Remote Command Pla y all messages ....................... 1 Pla y new messages ................... 2 Delete the message ........[...]

Copyright © 2006 Advanced American T elephones. All Rights Reserved. A T&T and the Globe Design are trademarks of A T&T Corp ., licensed to Advanced American T elephones. Printed in China. Issue 1 A T&T 03/06. 91-000811-010-000 www .telephones.att.com[...]