3Com 3C905C-TX-M, 3C905C-TX manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones 3Com 3C905C-TX-M, 3C905C-TX. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica 3Com 3C905C-TX-M, 3C905C-TX o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual 3Com 3C905C-TX-M, 3C905C-TX se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales 3Com 3C905C-TX-M, 3C905C-TX, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones 3Com 3C905C-TX-M, 3C905C-TX debe contener:
- información acerca de las especificaciones técnicas del dispositivo 3Com 3C905C-TX-M, 3C905C-TX
- nombre de fabricante y año de fabricación del dispositivo 3Com 3C905C-TX-M, 3C905C-TX
- condiciones de uso, configuración y mantenimiento del dispositivo 3Com 3C905C-TX-M, 3C905C-TX
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de 3Com 3C905C-TX-M, 3C905C-TX no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de 3Com 3C905C-TX-M, 3C905C-TX y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico 3Com en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de 3Com 3C905C-TX-M, 3C905C-TX, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo 3Com 3C905C-TX-M, 3C905C-TX, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual 3Com 3C905C-TX-M, 3C905C-TX. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    http://www .3com.com/ http://www .3com.com/productr eg EtherLink ® 10/100 PCI for Comple t e P C Management Network Interface Car ds User Guide 3C905C-TX and 3C905C-TX-M EtherLink 10/100 PCI NICs for Complete PC Management Part No. 09-1488-000 Published March 1999 book Page 1 Monday, March 15, 1999 1:31 PM[...]

  • Página 2

    3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, Califor nia ■ 95052-8145 Copyright © 1999, 3Com Corporation. All rights reserved. No part of this documentation may be repr oduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corp[...]

  • Página 3

    C ONTENTS A BOUT T HIS G UIDE Conventions 9 Y ear 2000 Compliance 10 1 I NTRODUCTION 3C905C NIC Overview 11 Features 12 Using Remote W ake-Up 12 Remote W ake-Up Requirements 13 Multiple NIC Installations and Remote W ake-Up 13 Using the Managed PC Boot Agent (MBA) Software 13 Using Dynamic Access Software 14 Using the Workgr oup Keep-Alive Packet 1[...]

  • Página 4

    3 W INDOWS 95/98 AND W INDOWS NT D RIVER I NSTALLATION Overview 27 Installing the Driver 27 Windows 95 27 Windows 98 30 Windows NT 4.0 32 Windows NT 3.51 33 V erifying Successful Installation 35 Windows 95 and W indows 98 35 Windows NT 4.0 35 Windows NT 3.51 36 Installing Multiple NICs 36 Windows 95 and W indows 98 36 Windows NT 4.0 37 4 N ET W ARE[...]

  • Página 5

    6 T ROUBLESHOOTING AND D IAGNOSTICS T roubleshooting the Installation 53 Accessing 3Com Support Databases 54 Accessing the 3Com Knowledgebase 54 Accessing the 3Com NIC Help System 54 Accessing Release Notes and Frequently Asked Questions 55 Interpreting the LEDs 56 Running the NIC Diagnostics T ests 57 T o Run the Network T est 58 T o Run the NIC T[...]

  • Página 6

    B D YNAMIC Access S OFTWARE I NSTALLATION AND C ONFIGURATION Client PC Requirements 73 Installing Dynamic Access Software 74 V erifying Successful Installation 75 Configuring Dynamic Access Software 75 Removing Dynamic Access Software 76 C 3C OM DMI A GENT I NSTALLATION Overview 77 System Requirements 78 Client PC Requirements 78 Network Managemen[...]

  • Página 7

    F IGURES 1 3C905C Network Interface Cards 11 2 Installing the NIC 21 3 Connecting the Remote W ake-Up Cable 23 4 Connecting to the RJ-45 Port 25 5 Add New Hardwar e W izar d 30 6 Network Settings Window 34 7 Selected NIC Screen 44 8 General Screen 48 9 Configuration Screen 48 10 Support Screen 55 11 Diagnostics Screen 58 12 Remote W ake-Up T est S[...]

  • Página 8

    T ABLES 1 Notice Icons 9 2 T ext Conventions 10 3 Installation Overview 17 4 Cable Specifications 24 5 NetW are NLMs 41 6 NIC Configuration Methods 45 7 NIC Configuration Settings 46 8 Installation T roubleshooting Tips 53 9 LED Interpretations 56 10 Frequently Asked Questions 66 11 Unshielded T wisted-pair Cable Categories 71 12 Dynamic Access [...]

  • Página 9

    A BOUT T HIS G UIDE This guide describes how to install, configure, and troubleshoot the 3Com ® EtherLink ® 10/100 PCI for Complete PC Management (3C905C) network interface card (NIC). This guide is intended for those who install and configure Ethernet NICs. Some familiarity with Ether net networks and NICs is assumed. If release notes are ship[...]

  • Página 10

    10 A BOUT T HIS G UIDE Y ear 2000 Compliance For information on Y ear 2000 compliance and 3Com products, visit the 3Com Y ear 2000 Web page: http://www.3com.com/products/yr2000.html T able 2 T ext Conventions Convention Description Screen displays This typeface represents information as it appears on the screen. Commands The word “command” mean[...]

  • Página 11

    1 I NTRODUCTION This chapter describes the 3Com ® EtherLink ® 10/100 PCI for Complete PC Management (3C905C) network interface card (NIC). 3C905C NIC Overview The 3C905C NIC is a 10/100 Mbps PCI NIC that includes a suite of desktop management features, including Remote W ake-Up, managed PC boot agent, system alerts, workgroup keep-alive, and DMI [...]

  • Página 12

    12 C HAPTER 1: I NTRODUCTION Features The 3C905C NIC supports the following features: ■ Remote W ake-Up ■ Managed PC Boot Agent (MBA) software (integrated as a boot ROM on the 3C905C-TX-M NIC; available separately for installation and use with the 3C905C-TX NIC) ■ Dynamic Access® software ■ Remote system alerts ■ Workgr oup keep-alive pa[...]

  • Página 13

    3C905C NIC Over view 13 Remote W ake-Up Requirements Y our PC or server must have the following items to use Remote W ake-Up: ■ BIOS that supports Remote W ake-Up ■ PCI 2.2-compliant bus or a 3-pin Remote W ake-Up connector on the PC motherboard and a 5-volt standby power supply unit rated at a minimum of 375 milliamperes If you are unsur e whe[...]

  • Página 14

    14 C HAPTER 1: I NTRODUCTION ■ Configure or r econfigure multiple systems simultaneously . ■ Scan for viruses. ■ Back-up hard drives and perform disaster r ecovery tasks. For information on configuring the MBA to boot from the network, see “Configuring the Managed PC Boot Agent (MBA)” in Chapter 5. For detailed information on the MBA,[...]

  • Página 15

    3C905C NIC Over view 15 Using the Workgr oup Keep-Alive Packet The 3C905C NIC can transmit a workgroup keep-alive packet periodically while the PC is in a sleep state. This packet prevents the PCs workstation addr ess from being aged-out of switch and router tables. For instructions on enabling or disabling the workgroup keep-alive packet, see “C[...]

  • Página 16

    16 C HAPTER 1: I NTRODUCTION Using Desktop Management Interface (DMI) 2.0 The 3C905C NIC supports DMI 2.0 and 2.0s, which enables managed PCs and net PCs to report details about themselves and their peripheral devices across the network to a DMI 2.0-compliant management application. A network administrator can then use this information to configur[...]

  • Página 17

    2 N ETWORK I NTERFACE C ARD I NSTALLATION This chapter describes how to install the 3C905C NIC in your PC and connect it to an Ethernet or Fast Ether net network. CAUTION: Do NOT physically install the NIC in your PC until you have run the preinstallation program, as described in “Running the Preinstallation Program” later in this chapter . Ove[...]

  • Página 18

    18 C HAPTER 2: N ETWORK I NTERFACE C ARD I NSTALLATION Preparing for Installation Before you install the NIC in your PC, make sur e that you have the following items: ■ 3C905C NIC ■ 3Com EtherDisk diskettes 1, 2, and 3 ■ Remote W ake-Up cable (This cable is optional. Install it only if you want to use Remote W ake-Up and your PC is not compli[...]

  • Página 19

    Running the Preinstallation Program 19 Running the Pr einstallation Program Before you physically install the NIC in your PC, you must run the following preinstallation pr ogram to properly set up your system environment. CAUTION: If you do not run the preinstallation program, the NIC driver and software will not be installed correctly . T o run th[...]

  • Página 20

    20 C HAPTER 2: N ETWORK I NTERFACE C ARD I NSTALLATION T o install the NIC in your PC: 1 Make sure that you have run the pr einstallation program, as described in the pr evious section. 2 Remove all jewelry from your hands and wrists. Use only insulated or nonconducting tools. 3 Make sure that the power to the PC is turned off and that the power co[...]

  • Página 21

    Inserting the NIC 21 Figure 2 Installing the NIC 7 Secure the NIC with the scr ew you removed in step 5. If you want to install the Remote Wake-Up cable, go to the next section, “Connecting the Remote Wake-Up Cable” to continue the installation. If you want to connect a cable from the SOS or SMBus connector , see your PC documentation or contac[...]

  • Página 22

    22 C HAPTER 2: N ETWORK I NTERFACE C ARD I NSTALLATION Connecting the Remote W ake-Up Cable This section describes how to connect the Remote W ake-Up cable from the NIC to the PC motherboar d. Contact your PC manufacturer for the Remote Wake-Up cable. Connecting the Remote W ake-Up cable is optional. Connect this cable only if you want to use this [...]

  • Página 23

    Connecting the Remote Wake-Up Cable 23 Figure 3 Connecting the Remote Wake-Up Cable 4 Replace the PC cover and plug in the power cord. Do not turn on the power to the PC. 5 Go to the next section, “Connecting SOS or SMBus Cables for Remote System Alerts” or go directly to the following section, “Connecting to the Network.” Plug in Remote W [...]

  • Página 24

    24 C HAPTER 2: N ETWORK I NTERFACE C ARD I NSTALLATION Connecting SOS or SMBus Cables for Remote System Alerts Connecting the SOS or SMBus cables is optional, and requir es a matching connector on your PC motherboard. Connect one of these cables only if you want to use Remote System Alerts and if your PC supports this feature. Contact your PC manuf[...]

  • Página 25

    Connecting to the Network 25 T o connect the 3C905C NIC to a 10 Mbps Ether net or 100 Mbps Fast Ethernet network: 1 Plug the RJ-45 connector on the twisted-pair network cable into the RJ-45 port on the NIC backplate (see Figure 4). Figure 4 Connecting to the RJ-45 Port 2 Connect the other end of the network cable to an active network port. The next[...]

  • Página 26

    book Page 26 Monday, March 15, 1999 1:31 PM[...]

  • Página 27

    3 W INDOWS 95/98 AND W INDOWS NT D RIVER I NSTALLATION This chapter describes how to install the NIC driver and software on a PC running Windows 95, W indows 98, Windows NT 4.0, or W indows NT 3.51. T o obtain the latest shipping version of a driver , contact your PC manufacturer . Overview Y ou install the NIC driver and softwar e using the EtherD[...]

  • Página 28

    28 C HAPTER 3: W INDOWS 95/98 AND W INDOWS NT D RIVER I NSTALLATION ■ Make sure that you have the Windows 95 installation files. These files may be on a CD or diskettes, or they may have been copied to your hard drive when Windows 95 was installed on your PC. T o install the NIC driver and software on a PC running Windows 95: 1 T urn on the pow[...]

  • Página 29

    Installing the Driver 29 3 In the specified fields of the Identification tab screen, enter the following information, and then click OK : ■ Computer Name — Identifies the PC on the network for other users. This entry must be a unique name of 15 characters or fewer , containing no spaces. ■ Workgr oup — Identifies the group (for example[...]

  • Página 30

    30 C HAPTER 3: W INDOWS 95/98 AND W INDOWS NT D RIVER I NSTALLATION Windows 98 If you encounter problems during the installation, see the WIN98.TXT file located in the HELP directory on EtherDisk diskette 3 for troubleshooting tips. Before installing the NIC driver and softwar e: ■ Make sure that you have run the pr einstallation program, as des[...]

  • Página 31

    Installing the Driver 31 3 Select Search for the best driver for your device (Recommended) , and then click Next . 4 Select Floppy disk drives , and then click Next . Windows finds the driver file for the device. 5 Click Next . Files are copied. If the Insert Disk dialog box appears, prompting you to insert EtherDisk diskette 1, click OK. Y ou ar[...]

  • Página 32

    32 C HAPTER 3: W INDOWS 95/98 AND W INDOWS NT D RIVER I NSTALLATION Windows NT 4.0 If you encounter problems during the installation, see the WINNT .TXT file located in the HELP directory on EtherDisk diskette 3 for troubleshooting tips. Before installing the NIC driver and softwar e: ■ Make sure that you have run the pr einstallation program, a[...]

  • Página 33

    Installing the Driver 33 8 Remove EtherDisk diskette 1 from drive A, insert EtherDisk diskette 2, and then click OK . Files are copied. The Adapters tab of the Network scr een appears. The name of the installed NIC appears in the list of network adapters. 9 Click Close . ■ If the Microsoft TCP/IP Pr operties screen appears, enter the requested in[...]

  • Página 34

    34 C HAPTER 3: W INDOWS 95/98 AND W INDOWS NT D RIVER I NSTALLATION Figure 6 Network Settings W indow 3 Click Add Adapter . The Add Network Adapter window appears. 4 Open the Network Adapter Card list box, and scroll down and select <Other> Requires disk from manufacturer . 5 Click Continue . The Insert Disk dialog box appears. 6 Insert Ether[...]

  • Página 35

    V erifying Successful Installation 35 9 Click OK . ■ If the TCP/IP Configuration screen appears, enter the requested information for your network envir onment. Refer to your system administrator or the Windows NT documentation for assistance. ■ If the TCP/IP Configuration screen does not appear , the installation is complete. 10 Remove EtherD[...]

  • Página 36

    36 C HAPTER 3: W INDOWS 95/98 AND W INDOWS NT D RIVER I NSTALLATION 3 Make sure that the name of the NIC appears in the list of network adapters. If the name of the NIC does not appear in the list of network adapters, the installation was not successful. See Chapter 6 for troubleshooting help. Windows NT 3.51 T o verify successful NIC installation [...]

  • Página 37

    Installing Multiple NICs 37 4 When Windows detects the NIC and prompts you for a diskette, insert EtherDisk diskette 1 in drive A, and then click OK . 5 Follow the prompts on the scr een to install the NIC driver and software. See the “Windows 95” or “W indows 98” section earlier in this chapter for instructions. 6 After the NIC driver and [...]

  • Página 38

    38 C HAPTER 3: W INDOWS 95/98 AND W INDOWS NT D RIVER I NSTALLATION 6 Click Have Disk . 7 Insert EtherDisk diskette 1 in drive A, make sure that A: appears in the entry box, and then click OK . The Select OEM Option screen appears with the name of one of the NICs selected. Only one NIC appears on this screen. 8 Click OK . Files are copied. 9 Inser[...]

  • Página 39

    4 N ET W ARE C LIENT AND S ERVER D RIVER I NSTALLATION This chapter describes how to install the Novell NetW are client driver for DOS, Windows 3.1, or W indows for Workgr oups and the NetW are server driver . T o install the network drivers for Windows 3.1x, Windows for Workgroups, or DOS in a non-NetW are environment, see the appropriate text fi[...]

  • Página 40

    40 C HAPTER 4: N ET W ARE C LIENT AND S ERVER D RIVER I NSTALLATION Intelligent Auto Install Requir ements T o use the Intelligent Auto Install program: ■ Make sure that your PC has only one 3C905C NIC installed. ■ Make sure that you ar e using NetW are 3.x or 4.x as your network operating system. ■ Make sure that your PC has at least 1 MB of[...]

  • Página 41

    Installing the NetWare Server Driver 41 Installing the NetW are Server Driver This section describes how to install the NetW are driver on a Novell server running NetW are 3.12, 4.10, or 4.11. The 3C905C NIC does not support NetWare 3.11 or 4.0x servers. The NWSERVER directory on EtherDisk diskette 3 contains the network driver file (3C90X.LAN) t[...]

  • Página 42

    42 C HAPTER 4: N ET W ARE C LIENT AND S ERVER D RIVER I NSTALLATION 3 Add the following two lines to the AUTOEXEC.NCF file: load C:NWSERVER3C90X.LAN slot=<slot> NAME=<name> FRAME=<frametype> bind ipx to <name> net=<number> 4 Save and exit the file, and then reboot the server . NetW are 4.10 and 4.11 T o install the[...]

  • Página 43

    Installing the NetWare Server Driver 43 The values <name1> and <name2> are unique names assigned to each NIC by your system administrator . The values <name1> and <name 2> must be differ ent. The frame parameters <frametype1> and <frametype2> can be one of the following: ■ Ethernet_802.2 ■ Ethernet_802.3 ■ [...]

  • Página 44

    44 C HAPTER 4: N ET W ARE C LIENT AND S ERVER D RIVER I NSTALLATION Figure 7 Selected NIC Screen The slot number appears in the Selected NIC panel. This slot value must match the slot value entered in the load line of the AUTOEXEC.NCF file. book Page 44 Monday, March 15, 1999 1:31 PM[...]

  • Página 45

    5 NIC C ONFIGURATION This chapter describes how to configure the 3C905C NIC. Before you change the NIC configuration settings, contact your system administrator . Configuration Methods The 3C905C NIC can be configured using any of the methods listed in T able 6. This chapter describes how to configure the NIC using the 3Com NIC Diagnostics pro[...]

  • Página 46

    46 C HAPTER 5: NIC C ONFIGURATION Default NIC Settings T able 7 lists the configuration settings for the 3C905C NIC. The default setting is in bold in the Settings column. DMI 2.0 or 2.0s Configure the NIC remotely using the 3Com DMI Agent software. See Appendix C for more information. 3Com DMI Agent and a DMI-compatible browser or a network manag[...]

  • Página 47

    Changing General NIC Configuration Settings 47 Changing General NIC Configuration Settings T o change the NIC general configuration settings, such as network driver optimization, duplex mode, and media type: 1 Make sure that the NIC is installed and is connected to the network and that the driver is installed. 2 Start the 3Com NIC Diagnostic pro[...]

  • Página 48

    48 C HAPTER 5: NIC C ONFIGURATION Figure 8 General Screen 4 Click the Configuration tab. The Configuration screen (Figur e 9) appears. Figure 9 Configuration Screen book Page 48 Monday, March 15, 1999 1:31 PM[...]

  • Página 49

    Configuring the Managed PC Boot Agent (MBA) 49 5 Under Network Parameter , select the setting to be changed. For a description of each setting, see T able 6 in the previous section or click the question mark (?) in the upper right corner of the screen, move it over a setting, and click once. 6 Open the Set V alue list box and select a new value fr[...]

  • Página 50

    50 C HAPTER 5: NIC C ONFIGURATION 3 Click the Configuration tab. The Configuration screen appears. 4 Under Network Parameter , select Boot PROM . 5 Open the Set V alue list box and select Enabled to enable the boot ROM or Disabled to disable the boot ROM. ■ T o undo the change and return the setting to its previous value, click Undo Changes . ?[...]

  • Página 51

    Configuring the Managed PC Boot Agent (MBA) 51 3 Reboot the PC. The MBA attempts to boot from the network using the default protocol TCP/IP DHCP . T o change the default protocol or any other MBA configurations, press Ctrl+Alt+B when the following message appears: Initializing MBA. Press Ctrl+Alt+B to configure... If the network boot fails, the f[...]

  • Página 52

    book Page 52 Monday, March 15, 1999 1:31 PM[...]

  • Página 53

    6 T ROUBLESHOOTING AND D IAGNOSTICS This chapter explains how to solve problems that may occur when you install and use the 3C905C NIC. It also explains how to run NIC diagnostic tests, view network statistics, interpret the LEDs, and r emove the NIC software. T o access a database of technical information that can help you diagnose and solve NIC i[...]

  • Página 54

    54 C HAPTER 6: T ROUBLESHOOTING AND D IAGNOSTICS Accessing 3Com Support Databases In addition to the 3Com support databases listed in this section, check the README.TXT file located on EtherDisk diskette 3 for troubleshooting information. Accessing the 3Com Knowledgebase T o access a database of technical information that can help you diagnose and[...]

  • Página 55

    Accessing 3Com Support Databases 55 Accessing Release Notes and Fr equently Asked Questions T o access release notes and frequently asked questions about the 3C905C NIC: 1 Make sure that the NIC and its driver ar e installed. 2 Start the 3Com NIC Diagnostics and Configuration program. a Open the Windows Start menu. b Select Programs , and then 3Co[...]

  • Página 56

    56 C HAPTER 6: T ROUBLESHOOTING AND D IAGNOSTICS 4 Click Support Databases to display customer support databases about the NIC in three categories: ■ Release notes — Display tips about installing and using the NIC. ■ Frequently asked questions — Display common questions asked by customers and answered by 3Com support experts. ■ Knowledgeb[...]

  • Página 57

    Running the NIC Diagnostics T ests 57 If a LNK LED indicates a problem, check the following: 1 Ensure that your network hub or switch and the cable connecting to your NIC comply with the specifications appropriate for your network connection. 2 Ensure that the hub or switch is power ed on. Running the NIC Diagnostics T ests The 3Com NIC Diagnostic[...]

  • Página 58

    58 C HAPTER 6: T ROUBLESHOOTING AND D IAGNOSTICS Figure 11 Diagnostics Screen If the Run Remote W ake-Up T est button appears dimmed, the NIC that is installed in the PC does not support Remote Wake-Up. T o Run the Network T est Run the Network T est to check the NIC connectivity to the network. 1 Click Run Network T est on the Diagnostics screen. [...]

  • Página 59

    Running the NIC Diagnostics T ests 59 T o Run the NIC T est Run the NIC T est to check the physical components, connectors, and circuitry on the NIC. 1 Click Run NIC T est on the Diagnostics screen. The NIC T est screen appears. 2 Click Perform NIC T est . While the test is running, a progr ess bar indicates test progr ess. If the test fails, a mes[...]

  • Página 60

    60 C HAPTER 6: T ROUBLESHOOTING AND D IAGNOSTICS Figure 12 Remote W ake-Up T est Screen b Click T est Remote W ake-Up to verify that another PC exists on the network that has the EtherDisk 4.x or later software Auto Echo featur e enabled. ■ If the test passes, another PC with the Auto Echo feature enabled was detected on the network. ■ If the t[...]

  • Página 61

    T roubleshooting Remote Wake-Up 61 T roubleshooting Remote W ake-Up If your PC does not boot in response to a Remote W ake-Up event, perform these troubleshooting steps: 1 Make sure that the PC meets the Remote W ake-Up requir ements listed in Chapter 1. 2 Make sure that you ar e using the latest driver for the NIC. This driver is shipped with the [...]

  • Página 62

    62 C HAPTER 6: T ROUBLESHOOTING AND D IAGNOSTICS 7 If the previous steps have failed, install a known functioning Remote W ake-Up NIC in the PC. ■ If Remote W ake-Up works with the new NIC installed, contact your PC vendor for a replacement NIC. ■ If Remote W ake-Up does not work with the new NIC installed, there may be a pr oblem with the PC m[...]

  • Página 63

    Using the 3Com Icon in the W indows System T ray 63 The information is updated by the NIC driver every 5 seconds. For a description of each statistic, click the question mark (?) in the upper right corner of the screen, drag it over a statistic and click once. A pop-up box appears, displaying information about the statistic. 3 Click OK to exit the [...]

  • Página 64

    64 C HAPTER 6: T ROUBLESHOOTING AND D IAGNOSTICS Removing NIC Software This section describes how to remove the 3C905C NIC driver and software fr om your PC. This section also applies to removing older NIC drivers fr om your PC. CAUTION: If you want to reinstall the NIC driver and software, you must first remove the software, as described in this [...]

  • Página 65

    Removing NIC Software 65 4 Click Ye s to confirm the removal. 5 Click Close to close the Network screen. Y ou ar e prompted to r estart the PC. ■ If you are physically r emoving the NIC from the PC, click No . Do not restart the PC until you shut down the system, turn the power off, and remove the NIC fr om the PC. ■ If you are r einstalling t[...]

  • Página 66

    66 C HAPTER 6: T ROUBLESHOOTING AND D IAGNOSTICS Frequently Asked Questions T able 10 describes some common questions and answers about the 3C905C NIC. For additional information about the NIC, see the text files located in the HELP directory on EtherDisk diskette 3 or go to the following 3Com World Wide Web site: http://knowledgebase.3com.com/ T [...]

  • Página 67

    Frequently Asked Questions 67 Where can I get more information about the MBA boot ROM? For more information on using and configuring the MBA boot ROM, see Chapter 5 in this user guide or refer to the Managed PC Boot Agent (MBA) User Guide included on the MBA Utility diskette. General information about the MBA boot ROM is available on the 3Com Worl[...]

  • Página 68

    68 C HAPTER 6: T ROUBLESHOOTING AND D IAGNOSTICS Are the 3C905C NIC network drivers Microsoft-certified? Yes. Are the 3C905C bus master ODI drivers Novell-certified? Yes. Where can I get a SCO driver? Obtain the SCO driver from the 3Com World Wide Web site: http://www.3com.com/ What does Remote Wake-Up do, and where can I get more information about[...]

  • Página 69

    A S PECIFICATIONS AND C ABLING R EQUIREMENTS This appendix lists the specifications, standards conformance, cable requir ements, and connector pin assignments for the 3C905C NIC. Hardwar e Specifications Network Interface Physical Dimensions Environmental Operating Range Power Requirements 10 Mbps Ethernet 10BASE-T Ethernet IEEE 802.3 industry st[...]

  • Página 70

    70 A PPENDIX A: S PECIFICATIONS AND C ABLING R EQUIREMENTS Standar ds Conformance ■ IEEE 802.3 10BASE-T ■ IEEE 802.3u 100BASE-TX ■ IEEE 802.3x Full Duplex auto-negotiation and flow control ■ NW ay 10/100 auto-negotiation ■ IEEE 802.1p/Q ■ IEEE 802.1Q VLAN T agging ■ RMON ■ Microsoft PC97 ■ Microsoft PC98 ■ Microsoft PC99 ■ Ne[...]

  • Página 71

    Cabling Requirements 71 The EIA/TIA defines five categories of unshielded twisted-pair cable (see T able 11). 10BASE-T Operation 10BASE-T is the Institute of Electrical and Electronics Engineers (IEEE) 802.3 standard for Ethernet signaling over unshielded twisted-pair wire at 10 Mbps. Ethernet, as the most widely used network protocol, uses 10BAS[...]

  • Página 72

    72 A PPENDIX A: S PECIFICATIONS AND C ABLING R EQUIREMENTS 100BASE-TX Operation 100BASE-TX is the IEEE 802.3u standard for Fast Ethernet signaling over Category 5 UTP or STP wire at 100 Mbps. Based on an extension to the IEEE 802.3 Ethernet specification, Fast Ethernet characteristics include: ■ A data rate of 100 Mbps. ■ A broadcast ar chitec[...]

  • Página 73

    B D YNAMIC Access S OFTWARE I NSTALLATION AND C ONFIGURATION This chapter explains how to install and configure Dynamic Access software on a PC running Windows 95, Windows 98, or W indows NT . For an overview of Dynamic Access software, see Chapter 1. For detailed information on using, configuring, and troubleshooting Dynamic Access software, acc[...]

  • Página 74

    74 A PPENDIX B: D YNAMIC Access S OFTWARE I NSTALLATION AND C ONFIGURATION Installing Dynamic Access Softwar e T o install Dynamic Access software: 1 Make sure that the NIC and its softwar e are installed on your PC. See “V erifying Successful Installation” in Chapter 3 to confirm that the NIC is properly installed in the PC. 2 Start Windows. [...]

  • Página 75

    V erifying Successful Installation 75 V erifying Successful Installation After Dynamic Access software is installed, the following changes are visible in the Windows Network control panel: ■ For each physical NIC installed in the PC, a virtual NIC entry appears in the list of network adapters. All protocols ar e re-bound to the virtual NIC. The b[...]

  • Página 76

    76 A PPENDIX B: D YNAMIC Access S OFTWARE I NSTALLATION AND C ONFIGURATION Figure 15 Dynamic Access Software Setup Screen — T raffic Prioritization 2 Select the tab containing the information you want to configure. ■ T raf fic Prioritization — Allows you to prioritize applications, which can ease bottlenecks in your network and allow criti[...]

  • Página 77

    C 3C OM DMI A GENT I NSTALLATION This appendix explains how to install the 3Com Desktop Management Interface (DMI) Agent on your PC. The 3Com DMI Agent allows any DMI-compatible browser or network management application that supports DMI 2.0 or 2.0s to remotely manage and configur e advanced features of the 3C905C NIC. For detailed information on [...]

  • Página 78

    78 A PPENDIX C: 3C OM DMI A GENT I NSTALLATION The content of the MIF is based on the capabilities of the NIC driver found in the PC. For example, if a NIC with an MBA boot ROM is found, all groups r elated to the boot ROM are included in the MIF for that particular NIC. This ensures that the network management application does not receive irr elev[...]

  • Página 79

    Installing the 3Com DMI Agent 79 Installing the 3Com DMI Agent This section describes how to install the 3Com DMI Agent on a PC running Windows 95, W indows 98, or W indows NT 4.0. For instructions on how to install the 3Com DMI Agent on a PC running Windows NT 3.51, see the 3Com DMI User Guide included with the 3Com DMI Agent software. Before inst[...]

  • Página 80

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  • Página 81

    D T ECHNICAL S UPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, 3Com recommends that you access the 3Com Corporation World Wide Web site. Support fr om Y our Network S[...]

  • Página 82

    82 A PPENDIX D: T ECHNICAL S UPPORT This service provides access to online support information such as technical documentation and software library , as well as support options ranging from technical education to maintenance and professional services. 3Com FTP Site Download drivers, patches, software, and MIBs acr oss the Internet from the 3Com pub[...]

  • Página 83

    Online T echnical Ser vices 83 Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. T o access the 3Com BBS using ISDN, use the following number: 1 847 262 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles, diagrams, and troubleshooti[...]

  • Página 84

    book Page 84 Monday, March 15, 1999 1:31 PM[...]

  • Página 85

    I NDEX Numbers 10 LNK LED description 56 picture of 11 troubleshooting with 56 100 LNK LED description 56 picture of 11 troubleshooting with 56 100BASE-TX cabling 24 link LED 56 operation 72 10BASE-T cabling 24 link LED 56 operation 71 3C90X.LAN file 41 3Com bulletin board service (3Com BBS) 82 3Com Configuration and Diagnostics Program for DOS 4[...]

  • Página 86

    86 I NDEX connector , Remote Wake-Up (RWU) 11, 23 connector , SOS 11 connector , System Management Bus (SMB) 11 conventions notice icons, About This Guide 9 text, About This Guide 10 CRC errors, viewing 63 D default NIC settings 46 Desktop Management Interface (DMI), overview 16 diagnostics tests, running 57 distributed RMON (dRMON) 14 DMI (Desktop[...]

  • Página 87

    I NDEX 87 installing drivers NetW are client for DOS, Windows 3.1x, and W indows for Workgroups 39 NetW are server 41 Windows 95 27 Windows 98 30 Windows NT 3.51 33 Windows NT 4.0 32 installing multiple NICs NetW are server 42 Windows 95/98 36 Windows NT 4.0 37 Intelligent Auto Install software requir ements 40 running 40 using 39 interrupts to avo[...]

  • Página 88

    88 I NDEX O online Help 54 online Knowledgebase 54 online technical services 81 operating temperature 69 operating voltage 69 P package contents 18 packets, viewing 62, 63 pin assignments 72 Platform Event T rap Format (PETF) specification 15 preinstallation program, running 19 R receive overruns, viewing 63 received frames, viewing 63 red X, next[...]

  • Página 89

    I NDEX 89 V verifying successful installation 35 voltage, operating 69 W W ake on LAN (WOL) 68 Windows 3.1x, Novell client driver , installing 39 Windows 95 installing driver (NDIS 3/4) 27 multiple NIC installations 36 removing NIC software 64 upgrading to W indows 98 18 verifying installation 35 Windows 98 installing driver (NDIS 5) 30 multiple NI[...]

  • Página 90

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  • Página 91

    3Com Corporation L IMITED W ARRANTY EtherLink 10/100 PCI for Complete PC Management Network Interface Card H ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its authorized reseller: If a product do[...]

  • Página 92

    O BTAINING W ARRANTY S ERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be pre-a[...]

  • Página 93

    G OVERNING L AW This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. 3Com Corporation 5400 Bayfront Plaza Santa Clara, CA 95054 (408) 326-5000 FCC C LASS B S TATEMENT This device [...]

  • Página 94

    3C OM E ND U SER S OFTWARE L ICENSE A GREEMENT IMPORT ANT : Read Before Using This Product YOU SHOULD CAREFULL Y READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT . IT CONT AINS SOFTWARE, THE USE OF WHICH IS LICENSED BY 3COM CORPORA TION (“3COM”) TO ITS CUSTOMERS FOR THEIR USE ONL Y AS SET FORTH BELOW . IF YOU DO NOT AGREE TO TH[...]

  • Página 95

    LIMITED W ARRANTY ; LIMIT A TION OF LIABILITY : All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in the product manual, whether in paper or electronic form, accompanying the Software. Such warranties and limitations of liability are incorporated herein in their entirety by this ref[...]

  • Página 96

    book Page 96 Monday, March 15, 1999 1:31 PM[...]