Vertical Communications 8312S Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Vertical Communications 8312S an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Vertical Communications 8312S, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Vertical Communications 8312S die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Vertical Communications 8312S. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Vertical Communications 8312S sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Vertical Communications 8312S
- Den Namen des Produzenten und das Produktionsjahr des Geräts Vertical Communications 8312S
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Vertical Communications 8312S
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Vertical Communications 8312S zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Vertical Communications 8312S und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Vertical Communications finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Vertical Communications 8312S zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Vertical Communications 8312S, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Vertical Communications 8312S widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    R DXP , DXP Plus , and FX Series Digital Comm unications Systems LCD Speaker phone System Reference Manual MUTE SHIFT SPEAKER INTERCOM TRNS/CNF TAP HOLD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 79 3 2 1 # 6 5 4 COMDIAL 2 ABC 13 DEF 6 MNO 5 JKL 4 GHI 7 PRS 8 TUV 9 WXY # 0 * SHIFT MUTE SPEAKER TRNS/CONF HOLD TAP MESSAGE R telemanuals . com[...]

  • Seite 2

    CERTIFIED ISO 9001 Accredited by the Dutch Council for Accreditation for certification and registration activities. C E R T I F I C A T I O N Comdial's Quality Management System Is Certified T o The ISO 9001 Standar d. A C C R R E I S T R R A E D D I T E G ANSI-RAB Comdial strives to de sign the features in our communications systems to be ful[...]

  • Seite 3

    Contents 1 Introducing The LCD Speakerphone ................... 1 – 1 1 . 1 U s i n gT h i sG u i d e ............................... 1 – 1 1.2 Using Y our Speakerphone ......................... 1 – 3 1 . 3 U n d e r s t a n d i n gT h e D i s p l a yA b b r e v i a t i o n s ............ 1 – 8 1.4 Kno wing Y our Speakerphone’ s Functions[...]

  • Seite 4

    4 P l a c i n gC a l l sO nH o l d ................................ 4 – 1 4 . 1 H o l d i n gC a l l s ................................... 4 – 1 4 . 2 H a n d l i n g H o l dR e c a l l s ........................... 4 – 4 4 . 3 P a r k i n g C a l l s ................................... 4 – 5 4 . 4 H a n d l i n g P a r kR e c a l l s .....[...]

  • Seite 5

    7.19 Using Direct Inward S y s t e mA c c e s s( D I S A ) .......................... 7 – 1 7 7.20 Using The Auxiliary Jack ........................ 7 – 2 0 7.21 Using The T racker Paging System ................. 7 – 2 2 7.22 Using E And M T ie Lines ........................ 7 – 2 4 7.23 Call Forw ard Outside System ..................... 7 [...]

  • Seite 6

    10.11 T ransferring The Attendant Calls T o The Alternate Attendant T elephone ............. 10–22 10.12 Using The Ov erflow T ransfer .................... 10–23 10.13 Using The Digital V oice Announce Option ......... 10–24 10.14 Using The Special Attendant Buttons .............. 10–30 10.15 V iewin g The System Status Log ................[...]

  • Seite 7

    Intr oducing The LCD Speakerphone 1.1 Using This Guide This user’ s guide describes your LCD speakerphone and tells you how to use it. The sections in this introductory chapter help you become familiar with your speakerphone’ s controls and indicators. The remaining sections are titled as follows: 1.2 Using Y our Speakerphone 1.3 Understanding [...]

  • Seite 8

    8 Sending And Receiving Non-V erbal Messages Y o u can program many of the b utton s on your telephone to enhance the unit’ s versatility and usability . These programming instructions are found in the following chapter: 9 Program ming Y our T elephone For your con venience, a troubleshooting chart is provided in the following chapter: 10 Using T[...]

  • Seite 9

    1.2 Using Y our Speakerphone When using your speakerphon e, the microphone and loudspeaker are farther a way from y ou than when you use a handset. Both the signal from the loudsp eaker and the signal to the microphone mu st be strengthen ed. When microph ones and loudspeakers are close together (such as in a speakerphone), additional amplifi catio[...]

  • Seite 10

    NO TE: Pressing any button (mute, hold, etc.) on the speak erphone while in full-duplex mode causes the system to perf orm the “speech training” test again. F or example, if you press MUT E while in full-duplex mode, when you release the call from mute, the system will perform the entire “speec h t raining” test again. 1.2.2 Speakerphone Us[...]

  • Seite 11

    • If you are using a handset and the other party is u sing a speakerphone, avoid breathing heavily into your microphone. Avoid other sounds that may affect the distant telephone’s sound-activated switches. • In some situations, such as when either you or the distant party are in a noisy environment, you may have to lift your handset to ensure[...]

  • Seite 12

    2 ABC 13 DEF 6 MNO 5 JKL 4 GHI 7 PRS 8 TUV 9 WXY # 0 * SHIFT MUTE SPEAKER TRNS/CONF HOLD TAP MESSAGE T elephone Speaker Dialpad Handset Programmable Buttons Speaker Button* Microphone Opening Intercom Button* SCS02 LCD Alphanumeric Display Interactive Buttons (NOT programmable) Shift Button* Mute Button* Hold Button* Message W aiting Light* T AP Bu[...]

  • Seite 13

    Interactive Buttons (NOT programmable) LCD Alphanumeric Display T ransfer/ Conference Button Hold Button Intercom Button Programmable Buttons MUTE SHIFT SPEAKER INTERCOM TRNS/CNF TAP HOLD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 79 3 2 1 # 6 5 4 AW 7 0 0 A R Handset Keypad TA P Button Message W aiting Light Microphone Opening Speaker Button Mute[...]

  • Seite 14

    1.3 Understanding The Displa y Abbreviations This chart identifies the interacti ve button abbreviations that appear in you r display . Abbreviation Feature Definition A CCT Account Stores a b utton that enables account code entry . ALER T Set Reminder Sets two r eminder alerts that will sound at your station at specif ied times. ALL All Calls Forw[...]

  • Seite 15

    Abbreviation Feature Definition CALLBK I Will Cal l Back Respon d to a SOHV A c all with a non-verbal message. CLEAR Clear F eatures Stores a button that clears a curr ently active or engaged featur e. CLR Clear Cancels a call forward condition. CONF Conference Establishes a conferenc e. D ARK Dark (contrast) Makes LCD screen darker . DISP Display [...]

  • Seite 16

    Abbreviation Feature Definition MSG Message T urns on message waiting light at another station. MUSIC Background Mus ic T ur n on the backgr ound music at your station. When chosen as a featur e, stor es a button that enables the function. NEXT Next Displ ay Shows the ne xt display . NoANS No Answer /F orward F orwards calls that ring at your stati[...]

  • Seite 17

    Abbreviation Feature Definition SA VE Sa ve Number Permanently sa ves last number you dialed. When chosen as a feature, stores a b utton that provides the function. SDIAL Speed Dial Programs a number f or one-button calling. SEND Send T ransfer Re-transfers a pr eviously transferred call that returned to y our station. SET Set F eatur e Enable call[...]

  • Seite 18

    1.4 Knowing Y our Speakerphone’ s Functions Y our speakerphone pro vides many versatile features for you r use. These features are explained in terms of what the y allow you to do. Refer to sectio n 1.5 Under standing What The Lights Mean for information about the lights associated with your telephone’ s buttons. Alphanumeric Display (Liquid Cr[...]

  • Seite 19

    Microphone Opening • Allows hands-free operation of speakerphone (speak clearly toward microphone opening) Mute Button • Keeps the person on the line from hearing your conversation Pr ogrammable Buttons And Associated Status Lights • Allow you to store numbers for automatic dialing functions • Allow you to store telephone extension numbers [...]

  • Seite 20

    T ransfer/Conference Button • Transfers calls • Sets up conference calls V olume Co ntr ol • Regulates the volume of the ringer, speaker, handset, headset, background music, and group listening mode 1.5 Understanding What the Lights Mean The lights (LEDs) on your LCD speakerphone indicate the status of lines, features, and intercoms. Next to [...]

  • Seite 21

    Next to an intercom b utto n: • Steady green with a quick flash = you are using your intercom. • Fluttering red = an LCD message is set on your telephone for others to receive when ca lling. • Flashing orange = someone is calling your extension or a call is being transferred to you. Above the HOLD button: • Fast flashing red = message await[...]

  • Seite 22

    1.6 Adjusting The T elephone P edestal (Models 8312S, 8324S, and 8324F only) Y our telephone has an adjustable pedestal to allow you to select the most comfortable vie wing angle. When you recei ve the telephone, the pedestal is in its lowest position—flush ag ainst the pedestal. • To adjust the pedestal, 1. Grasp the rear of the pedestal base [...]

  • Seite 23

    Ans wering Calls NO TE: Throughout this book, all references to fixed buttons are printed in upper case bold type, for examp le “Press the INTERCOM bu tt o n. ” All references to interactiv e butto ns are printed in upper case bold italic type, for e xample “Press the OPTIONS b utton.” 2.1 Ans wering Outside Calls A call that rings on an ou[...]

  • Seite 24

    • After you have answered an outside call at your stat ion, your LCD will display HOL D , TRANS, and CONF : 1. Press HOLD to place the call on hold at your station, —OR— press TRANS to initiate a transfer to another station, then dial the station number , announce the call or hang up to complete the transfer , —OR— press CONF to initiate [...]

  • Seite 25

    2.3 Ans wering Calls At Monitored Stations Y our telephone may hav e the personal intercom number of another telephone appearing at a button locatio n. Y ou can use the light associated with this button to monitor the status of that telephone, and you can press the button to make a call to that telephon e if you wish. The associated light is known [...]

  • Seite 26

    2.4 Ans wering Night-T ransferred Calls The system attendant can transfer incoming calls to a particular station or stations for of f-hour ringing. Additionally , the installer can program the system for night-answer zones (up to four) with a lou d bell associated with each zone. The loud bell soun ds when the night transfer of ringing feature dire[...]

  • Seite 27

    2.5 Making A Call Pick-Up The installer often arranges se veral telephones together in a user group. If your telephone is so arranged, you can answer calls that are ringing at other stations within your particular group. Also, you can answer a call that is ringing at any telephone in the system if you kno w the telephone’ s extension number . •[...]

  • Seite 28

    2.6 Responding T o A Subdued Off-Hook V oice Announcement Y our installer can set your LCD speakerphone to recei ve a Subdued Of f-Hook V oice Announcement (SOHV A). This feature allows an intercom caller to break into your call by making an announcement through your handset recei ver . (This means that if you are on a speakerpho ne call, you canno[...]

  • Seite 29

    Making Calls 3.1 Dialing Manuall y Y ou can manually dial a number ov er any telephone line you select. Or , if the installer assigned a prime line or the idle line preference feature to your LCD speakerphone, it will automatically select a lin e for use when you lift the handset. • To dial an outside number manually, 1. Press line button to sele[...]

  • Seite 30

    3.2 Dialing A utomatically This feature provides one- or two-button speed dialing using programmable button s at which you hav e pre viously stored numbers. T wo le vels of number storage are av ailable at each storage location, and you can use one or both lev els as needed. Further , since you usually store a line choice as part of a speed dial nu[...]

  • Seite 31

    3.3 Using Dial By Name The Dial By Name feat ure provides an index of names for you to search through. When you select a name in the index , the system will automatically dial t hat person’ s extension number . • To use Dial By Name, 1. Press OPTIONS to enter the dial by name menu. 2. From the dial by name menu, Press INT button for intercom ca[...]

  • Seite 32

    3.4 Redialing A Previously Dialed Number If the last number you hav e called is busy or is not answering, you can redial it once or initiate automatic redialing. The system will support automatic redialing for up to 10 numbers. Y ou can permanently sav e the first 16 digits of the last manually dialed number for later redial by using the SA VE inte[...]

  • Seite 33

    3.4.2 Using The A utomatic Redial Feature If your station has the multiple automatic redial feature enabled, you can place up to 10 numbers in your telephone’ s redial queue. Y our telephone will redial the numbers one at a time, in the order you placed them in the queue, until (a) the call is answered, (b) you cancel the automatic redial feature[...]

  • Seite 34

    • To interrupt the redialing procedure so that you can scroll through numbers in your re dial queue, NO TE: Y ou can only do this if the multiple automatic redial numbers feature is enabled and you currently hav e more that one number in your redial queue. 1. While your telephone is in the process of dialing a number , press the ARDL button or th[...]

  • Seite 35

    3.4.3 Storing Numbers For Redial • To permanently store a number you’ve just dialed, 1. Press SA VE . 2. Select unused programmable button location. 3. Press SPEAKER . • To permanently store a number you’ve just dialed (alternate method), 1. Dial number . 2. Press preprogrammed SA VED NUMBER REDIAL button. • To dial the saved number, 1. P[...]

  • Seite 36

    3.5 Using Line Gr oups Some systems hav e telephone lines arranged into line groups. These line groups are av ailable at each telephone. Y our attendant can tell you how your system is arranged. When line groups are av ailable for your use, you may access them for outside calling instead of pressing a l ine button to select an indi vidual line for [...]

  • Seite 37

    3.6 W aiting For A Line (Queuing) If all the lines in a line group are busy , you can place your telephone in a queue to await an idle line. When you share a line with anoth er telephone and the line is busy , you can place your telephone in a queue to await the idle line. • To queue for a line group, 1. Press INTERCOM . 2. Dial the line group ac[...]

  • Seite 38

    3.7 Making Inter com Calls Y ou can dial an intercom extension manually from the dial pad or automatically using a direct station select (DSS) button that you ha v e pre viously programmed. There are two methods for making an intercom call. One causes the called telephone to ring. The other causes your v oice to sound out at the called telephone. Y[...]

  • Seite 39

    3.8 Camping On At A Busy Station And W aiting For An A utomatic Callbac k If you call another station and recei ve a busy signal or a Do Not Disturb tone, you can press a button that will cause the system to ring your telephone when the station is av ailable. This is called “camping on at a station.” Please note that you can camp on to only one[...]

  • Seite 40

    3.9 Camping On At An Idle Station And W aiting For An A utomatic Callbac k If you call another station and hear ringing but recei ve no answer , you can press a button th at will cause the system to ring your telephone when any acti vity is initiated at that station. • To camp on at a station for which you hear ringing but receive no answ er, 1. [...]

  • Seite 41

    • To answer a call-waiting tone if you re ceive one while on a ca ll, 1. Hear short tone burst in recei ver . 2. Either place current call on hold or complete call and hang up (waiting call will ring at your telephone). 3. Lift handset to answer call. Y ou may , of course, choose to ignore the call-waiting tone and remain on the line with your or[...]

  • Seite 42

    3.12 Making A Subdued Off-Hook V oice Announcement (SOHV A) Y ou can make a subdued voice announcement to another station that is of f-hook and b usy on a call if the system is arranged to provide this feature. Y ou decide whether to deliv er a SOHV A message, camp on at that station, set a message-waiting indicator , or hang up when you hear an in[...]

  • Seite 43

    Placing Calls On Hold 4.1 Holding Calls Y ou can place a call on hold and retrie ve it later . W ith a regular hold, y ou can pick up the held call at your telephone or another user can pick the call up at a telephone sharing the held call line. W ith an exclusi ve hold condition, you or another user must pick up the held call at your telephone; no[...]

  • Seite 44

    • To place a call on hold, 1. Press HOLD . • To retrieve a held call, 1. Press line button of the held call (with flashing light), —OR— press TA P . NO TE: Unless you use your HOLD b utton to scroll thro ugh the calls on hold, T AP al ways retrieves the last number placed on hol d, regardless of whether you have line appearance f or the lin[...]

  • Seite 45

    • To retrieve a held call at another station, 1. Press INTERCOM . 2. Dial #90 . 3. Dial extension number of station to receiv e held call. 4. Answer call. Often, you will hav e more than one call on hold at your station. Y ou kno w you can retriev e the last call placed on hold simply by pressing TA P ; ho wever , if you do not ha ve line appeara[...]

  • Seite 46

    4.2 Handling Hold Recalls After a call has been on hol d for the period of tim e (set by the instal ler of your system), the system will cause four quick hold recall to ne bu rsts to sound at your teleph one and the flash rate of the line b utton becomes faster . If the call is on exclu si ve hold, it will re vert to manual hold after the hold reca[...]

  • Seite 47

    4.3 P arking Calls Y ou can place a call on hold in the system so that it can be a nswered from any station that does not have a line appearance for the call. Y ou accomplish this by placing the call in one of nine park orbits, where the call remains until it is answered. If the call is no t answered within a specif ied period of time, the system w[...]

  • Seite 48

    4.4 Handling P ark Recalls When a parked call times o ut of the system, it will return to your telephone in the form of a park recall (you will hear fo ur short tone bursts at 12-second interv als). Y our L CD will indicate that the call is a park recall and will identify the o rbit from which the recall originated. • To answer a park recall, 1. [...]

  • Seite 49

    T ransf erring Calls 5.1 T ransferring Calls—Screened Y ou can answer a call at your LCD speak erphone and tran sfer it to another telephone. If you first identify the caller to the party receiving the transfer (gi ving that user the opportunity to prepare for the call), you hav e made a scr eened transfer . If the telephone to which you are tran[...]

  • Seite 50

    • If the intercom party is busy, take one of the following steps (if made available at your telephone by installer programming): 1. Press RECON to reconnect the call to your station. 2. Press SOHV A to interrupt the call and tell the intercom party that a call a waits. 3. Press MSG to leav e a message-waiting indication at the called station. •[...]

  • Seite 51

    5.2 T ransferring Calls—Unscreened Y ou can answer a call at your LCD speak erphone and tran sfer it to another telephone. If you transfer the call without f irst announcing it, you hav e made an unscreened transfer . If the telephone to which you are transferring the call is busy , you must recov er the call yourself or choose one of sev eral op[...]

  • Seite 52

    5.3 Making A Hot T ransfer A hot transfer is a t ype of screened transfer . T o perform a ho t transfer , you voice annou nce the transfer ov er the speaker of the telephone that you want to recei ve the transfer , and release the call to that telephone. The system handles the release in a way that does not require the called party to retrie ve the[...]

  • Seite 53

    5.4 T ransferring Calls Using Quic k T ransfer When the quick transfer method has been programmed by th e installer , it allo ws you to do an automatic screened or unscreened transfer of an incoming line call without pressing the TRANSFER/CONFERENCE button. The transfer occurs automatically whene ver you answer a call and then dial the intercom nu [...]

  • Seite 54

    This page r emains blank intentionally .[...]

  • Seite 55

    Conferencing Calls 6.1 Conferencing T elephones T ogether When you join your LCD speakerphone together with sev eral other telephones on the s ame call, the result is called conferencing. When using the DXP system, you can make conference calls that in volv e up to fi ve parties, including you as the originating party , in any co mbination of outsi[...]

  • Seite 56

    • To retrieve a line from hold and bring that party back into the conference , 1. Press TRANSFER/CONFERENCE . 2. Press line butto n. 3. Press TRANSFER/CONFERENCE . NO TE: If all the conference circuits are b usy , you will not be able to add a party to the conference. • To drop out of a conference call you initiated involving outside lines (cre[...]

  • Seite 57

    Using The Other T elephone Features 7.1 Adjusting The Display Contrast Y ou can adjust the contrast of the display to darken or lighten it for best vie wing. • To adjust the display contrast, 1. Press OPTIONS . 2. Press NEXT until the DISP option appears. 3. Press DISP . Y our display will read “Contrast Lev el”. 4. Press LIGHT or DARK on ce [...]

  • Seite 58

    • To un-block voice-a nnounced calls, 1. Press OPTIONS . 2. Press VA B . 3. Press OFF . 4. Press SPEAKER to end. 7.3 Displa ying Status Of Busy Lines and Stations (Busy Button Inquiry) Y ou can use this installer-pro vided feature to identify the station that is busy on a line or the lin e on which a station is bu sy . The system presents the sta[...]

  • Seite 59

    7.4 Displa ying Button Functions (Button Query) Y ou can cause the display to identify the function of each button on your telephone. This is useful when the installer has assigned your programmable button s for special-purpose tasks and you need to remind yourself of the button’ s feature. • To button query your telephone , 1. Press OPTIONS . [...]

  • Seite 60

    7.6 Entering Account Codes If the installer has arranged your system for account code entry*, your display may prompt you to enter an account code before dialing or after answering a call. Depending upon ho w the installer has programmed your system, these account codes may be “forced”(mandatory) for dialing outside numbers. * System must be ac[...]

  • Seite 61

    7.7 Entering A uthorization Codes Authorization codes gi ve you a walking class of servi ce option. W alking class of service provid es you with the mobility to use your class of service (COS) features, prime line assignments, and exception numbers on any t elephone in the system. This means that you will not be limited by features that are av aila[...]

  • Seite 62

    • To unlock your telephone, 1. Press LOCK . 2. Dial your authorization code (remember , include any pauses that you inserted when you locked your telephone). 7.8 Forwar ding Calls Y ou can permanently forward the calls that normally ring at your telephone to another telephone. Y ou can forward just you r prime line and intercom calls, or you can [...]

  • Seite 63

    • To cancel call f orwarding, 1. Press OPTIONS . 2. Press NEXT until the CFWD option appears. 3. Press CFWD . 4. Press CLR to disable call forwarding. 5. Press SPEAKER to end. 7.9 Listening T o A Call Over The T elephone Speaker (Gr oup Listening) Y ou can turn on the speaker in your L CD speakerphone while you ha ve the handset lifted if you wis[...]

  • Seite 64

    7.10 Making A Call Non-Private (Priv acy Release) It is often the case that telephones will share lin e appearance for one or more lines. When a person in the group uses a line for which oth ers ha ve the same line appearance, the system keeps the call pri vate (oth ers cannot join the con versation by pressing the line button of the line bei ng us[...]

  • Seite 65

    7.11 Monitoring A Con ver sation Between T wo T elephones (Ser vice Observing) If your LCD speakerphone provides th e installer–programmed service observing feature, you can use it to monitor a con versation or acti vity at another telephone in an undetected manner . Y ou can use this feature while you are in the speakerphone mode o r off-hook. ?[...]

  • Seite 66

    7.12 Muting Y our T elephone By using the MUTE b utton, you can block transmission of your voice to the distant party . Y ou can do this whether you are using the handset or the speaker . F or example, if someone comes into your off ice to talk to you and you do not want this con versation to interrupt the distant party , press the MUTE button. The[...]

  • Seite 67

    • To send a paging announcement, 1. Lift handset. 2. Press INTERCOM ,t h e nd i a l 70–77 for zones 1–8 (in the default mode, zone 1 (code 70) pro vides an all-call function), —OR— press a preprogrammed PAG E button. 3. Make announcemen t. 4. Remain on line if awaiting a reply (kno wn as a meet-me page), —OR— hang up handset. At times[...]

  • Seite 68

    7.14 Setting A Do Not Disturb Condition At Y our Station This feature keeps calls from ringing at your LCD speakerphone and makes your statio n appear to be bu sy to intercom calls. If your installer has programmed your station to hav e this feature, you can enable it as needed. Generally , callers cannot override this feature. The y hear two quick[...]

  • Seite 69

    7.15 Setting The V olume Control The volume control on you r telephone is a multipurpose control y ou can use to set the vo lume (loudness) of the ringer , the sp eaker , the handset, the headset, background music, and the group listening mod e. Y ou can either press and hold do wn the VO L U M E U P or VO L U M E D OW N button to automatically ste[...]

  • Seite 70

    • There are eight speaker loudness levels. Set these levels for the current call as follows: 1. While on a call and in speakerphone mode, press the VO L U M E UP or VO L U M E D OW N butto n once for each change in loudness that you desire. • There are at least eight handset loudness levels that y ou can set for the current call as follows: 1. [...]

  • Seite 71

    • To set a permanent speaker, headset, handset, or group listening loudness for all future calls, 1. Press INTERCOM . 2. Activ ate speaker , headset, handset, or group listen mode to be affected. 3. While in that mode, press VO L U M E U P or VO L U M E D OW N button to adjust loudness. 4. Dial ✳✳ 7 or press a preprogrammed SA VE bu tton to h[...]

  • Seite 72

    7.17 Switching The Dialing Mode Between Pulse And T one If the telephone service in your locality is pulse (ro tary dialing), the installer arranges your telephone to dial in this manner . If you need to send tones during a dialing sequence (fo r example, to send bank-by-telephone tones), yo u can con vert to tone dialing mode while dialing. The sy[...]

  • Seite 73

    • To turn the music off, 1. Press OPTIONS . 2. Press MUSIC . 3. Press CLR . 4. Press SPEAKER to end (the SPEAKER light turns of f when background music is of f). 7.19 Using Direct Inwar d System Access (DISA) This feature allo ws you to call into the digital co mmunications system from an external telephone. Y ou can call directly to intercom ext[...]

  • Seite 74

    NO TE: DISA is not recommended for use on loop sta rt lines without disconnect supervision. While DISA will function, Comdial will not be liable for its perf ormance under any condition where disconnect supervision is not provid ed. Comdial has taken reasonable steps in the design of all product features, including DISA, which protect against unaut[...]

  • Seite 75

    System Features A vailable T o DISA Callers Default Dialing Code Account code entry ✳ 04 A utomatic route selection access 9 Call waiting on bus y ✳ 6 Do not disturb override ✳ 03 Inter com dialing/call announcing nnnn Message wait off* #3 Message waiting set* ✳ 3 Personal speed dial* ✳ 01 System speed dial ✳ 01 ✳ T racker access** ?[...]

  • Seite 76

    7.20 Using The A uxiliary Jack NO TE: Only the 8024S telephone has an auxiliary jac k. All other model telephones use the handset jack to plug in a headset. The auxiliary jack provides an interf ace f or a headset, a tape recorder , an external ringer or an e xternal pager . Y ou or your system in staller can connect any one of these auxiliary de v[...]

  • Seite 77

    • Program the enable/disable buttons (at any blank program mable button location) as follows: 1. Press OPTIONS . 2. Press NEXT until the FEA T option appears. 3. Press FEA T . 4. Press NEXT until the AP A GE or ARE CD options appear . 5. Press AP A GE or ARECD to choose p ager or recorder , —OR— press NEXT until the ARING or HDSET options app[...]

  • Seite 78

    7.21 Using The T racker P aging System The T racker P aging System option allo ws you to send call back and parked call messages to T racker pagers assigned to station extension numbers. Along with the parked call message, the system parks the call in orbit for retrie val by the paged p arty . The type of message that the system deli vers (either a[...]

  • Seite 79

    • To use Tracker to transfer a call to a park orbit for retrieval and transmit the call’s park orbit code and caller ID informa tion (if available), 1. Answer call and press TRANS . 2. Dial extension number . 3. If the called station does not answer or is busy , press TRA CK . 4. Hear confirmation beep (T racker page accepted) or hear busy to n[...]

  • Seite 80

    7.22 Using E and M Tie Lines E & M tie line operation is typically used in applications where one group of users often need to call parties located in one or more remote locations. In these applications, your system is directly tied to another similar system at the remote site(s). If your system has been config ured for tie line operation, the [...]

  • Seite 81

    6. Press TA P button to rejoin the transferred call. 7. After rejoining the conference, press # to place the call on hold again (creating another unattended conference) or hang up to terminate the call. * Y ou can eliminate this step if the installer has configur ed your system for qui ck tr ansfer and you ar e accessi ng the E & M line with a [...]

  • Seite 82

    • To drop out of a conference c all between you and two outside lines (creating an unsupervised conference), 1. Hand up (lines remain lighted and in use until one or both outside parties disconnect). • To rejoin an unsuperv ised conference betwe en two outside lines, 1. Press TA P . NO TE: Conference volume lev els depend upon the quality of th[...]

  • Seite 83

    • To deactivate CFOS, 1. Press CFOS interactiv e button, —OR— press CFOS preprogrammed button or press INTERCOM and dial ✳ 56 . • To join an active CFOS call from the CFOS-e nabled station, 1. Note flashing HOLD light indicating activ e CFOS call, and press TA P . Join CFOS-forwarded party and CFOS destination in a conference call. Comdia[...]

  • Seite 84

    7.24 Mark Pr oblem Line Y our programmer can arrange the system so that you can mark a line that is not functioning properly . Y ou do this by pressing a pre-programmed MARK button or by dialing a feature code of your choice. After you hav e marked a particular line a programmed number of times, the system takes the line out of service (unless prog[...]

  • Seite 85

    7.25 A utomatic Set Relocation If your installer has equipped your system with automatic set relocation, when you mov e your telephone to a new location, the system will giv e you a choice (through a display prompt) as to whether you want to keep your pre vious programming or use the programming in the ne w location. • To maintain the extension n[...]

  • Seite 86

    7.26 Using The IMIST Module Impact SCS 8324F-**, 8324S-**, and 8312S-** speakerphones equipped with the optional IMIST module can support an IST de vice (modem, F AX machine, industry-standard telephone, etc.) in addition to the LCD speakerpho ne. Depending on system programming, the IST de vice may be used to make outgoing calls and recei ve incom[...]

  • Seite 87

    7.27 Using The Caller ID Feature The Caller ID feature allows you to v ie w incoming call numbers before you answer them. Incoming call numbers flash in the lower half of the LCD. If you answer the call, the number app ears in the upper half of the LCD. The system also stores numbers that ring on your line but recei ve no answer . The system indica[...]

  • Seite 88

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  • Seite 89

    Sending And Receiving Non-V erbal Messages 8.1 Message W aiting Light and Messaging If the system installer designates your LCD speakerphone as a central message d esk or programs it to have message-wait originate ability , you can turn on the message-waiting light of any other telephone. This ligh t lets that telephone user kno w that you hav e a [...]

  • Seite 90

    • To turn off the message waiting light at a busy or idle station, 1. Press INTERCOM . 2. Dial # 3 . 3. Dial extension number of station that was alerted. The message- waitin g light of called statio n will turn of f. • To turn off the message-waiting light during messa ge-delivering conversation, 1. Press INTERCOM once if off-hook, twice if on[...]

  • Seite 91

    8.2 Sending LCD Messages Y ou can set system-supplied messages at your station to be receiv ed and displayed by a calling LCD speakerphone. These messages gi ve the caller information on your telephone status. Get a list of the av ailable messages from the attendant and write them on the blank chart on the next page. • To turn on a message from y[...]

  • Seite 92

    LCD MESSA GE LIST (Write the attendant supplied messages here.) Dial Code Message 01 Back at (default message 1) 02 Call (default message 2) 03 Ask them to hold (default message 3) 04 T ake a message (default message 4) 05 I will call back (default message 5) 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Sending And Rec[...]

  • Seite 93

    8.3 Sending Response Messages By programming one or more RESPONSE MESSA GE buttons o n your LCD speakerphone, you can respond with a variety of messages to man y calling situations. For example, if you call another station and receiv e a busy signal or no answer , you can send one of 30 system-supplied messages, or you can send the same message eac[...]

  • Seite 94

    • To send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD telephone, 1. Hear the SOHV A tone or voice announcement in your handset or headset. 2. Press the appropriate fix ed RESPONSE MESSA GE but t o n t o send a presele cted message ( I W ill Call Bac k , for example) to the calling telephone, —OR— whi[...]

  • Seite 95

    Pr ogramming Y our T elephone 9.1 Pr ogramming For Speed Dialing Speed dialing is a feature that lets you: • store and dial lengthy numbers using one or two b uttons, • store and dial intercom numbers of frequently called telephones, • store frequently used feature codes. Y ou can store numbers for speed dialing at the following locations: ?[...]

  • Seite 96

    Speed Dial Numbers (Programmable Buttons) 11 3 21 4 31 5 41 6 51 7 61 8 71 9 82 0 92 1 10 22 11 23 12 24 P ersonal Speed Dial Number s (K eypad Buttons) 16 27 38 49 51 0 Programming Your Telephone GCA70–250 9 – 2 LCD S peakerphone Reference Manual[...]

  • Seite 97

    9.2 Storing Speed Dial Number s • To store an outside number as a spe ed dial number, follow the display prompts and proceed as follows: NO TE: Programming overwrites existing speed dial numbers at b utton locations. 1. Press OPTIONS . 2. Press NEXT until SDIA L option appears. 3. Press SDIAL to choose speed dial programming. 4. Press programmabl[...]

  • Seite 98

    9.3 Storing DSS Number s • To store an intercom number as a DSS number, NO TE: Storing DSS numbers at button locations will ov erwrite any previously stored numbers. 1. Press OPTIONS . 2. Press NEXT until the DSS option ap pears. 3. Press DSS . 4. Press programmable b utton to choose DSS location. 5. Dial extension number . 6. Press ne xt locatio[...]

  • Seite 99

    9.4 Using The Feature Buttons Y ou can create feature access buttons to make operation easier . T o do this, use the interacti ve b uttons to select the feature you want to store, and then store it on a programmable b utton (see the instructions on the next page). Account Code Button (A CCT) —allows you to enter an account code for call record pu[...]

  • Seite 100

    • To create a feature access but ton, 1. Press OPTIONS . 2. Press NEXT until the FEA T option appears. 3. Press FEA T . 4. Press NEXT repeatedly until desired feature choice is displayed. 5. Press one of the b uttons below the current display to choose desired selection. 6. Respond to an y menu prompts associated with feature (such as all-call or[...]

  • Seite 101

    9.5 Storing The Response Message Button Y ou may program a RESPONSE MESSA GE button, wh ich allows you to send an LCD message to a caller who has initiated a SOHV A or intercom call from another LCD telephone, or to send an LCD message to another LCD telephone that you call and receiv e a busy signal or no answer . There are two types of RESPONSE M[...]

  • Seite 102

    Y ou m a y s ave a s ma ny d i ffe r e nt fi xe d RESPONSE MESSA GE b uttons as you need. • To store a fixed RESPONSE MESSAGE button, 1. Press INTERCOM . 2. Dial ✳✳ 6 . 3. Press programmable b utton for RESPONSE MESSA GE but t o n location. 4. Dial message number ( 01-30 )f r o ml i s to fm e s s a g e s . 5. Press # to sav e programming. 6. [...]

  • Seite 103

    9.7 Setting A Reminder Aler t Y o uc a n s e tu pt ot w or e m i n d e ra l e r t st os o u n da ty o u r L C D speakerpho ne so that you will remember important regu lar ev ents (a daily 10:00 meeting or a daily conference call, for example) or occasional e vents (classroom training, appointments, etc. ). When an alert sounds at the set time, you [...]

  • Seite 104

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  • Seite 105

    Using The Attendant Features 10.1 Creating The LCD Messages System users send and receiv e non-verbal messages for display on their LCD speakerphones. Users send these messages so that callers will know their status. LCD me ssages are either those that the DXP sy stem provides or those that you create. The system provides fi ve messages; you can ad[...]

  • Seite 106

    Example: Create the LCD message “T AKE MESSA GE” and program it into message locat ion number 3. 1. Press INTERCOM ,d i a l ✳ # 0 ✳ 12 . 2. Dial 03 # . 3. Dial code numbers for message. 81 21 52 32 12 6 1 32 73 73 21 41 3 2 T AKE M E S S AG E 4. Dial # and press SPEAKER to end. Using The Attendant Features GCA70–250 10 – 2 LC D Speakerp[...]

  • Seite 107

    Letter Code T able For LCD Messages Character Code Character Code Character Code A 21 a 24 SP A CE 12 B 22 b 25 ; 17 C 23 c 26 / 18 D3 1 d 3 4 “ 19 E 32 e 35 . 27 F 33 f 36 , 28 G 41 g 44 : 29 H 42 h 45 1 01 I 43 i 46 2 02 J 51 j 54 3 03 K 52 k 55 4 04 L 53 l 56 5 05 M 61 m 64 6 06 N 62 n 65 7 07 O 63 o 66 8 08 P 71 p 74 9 09 Q 11 q 14 0 00 R7 2 [...]

  • Seite 108

    LCD Messag e List Msg. Message T ext Letter Co des — Sample 73 24 64 74 56 35 01* Back at 02* Call 03* Ask them to hold 04* T ake a message 05* I will call back 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 * System generated message—you can store a custom message in its place as needed. Using The Attendant Features[...]

  • Seite 109

    10.2 Disabling A Station Y ou can disable a station and make it una v ailable for system use if it becomes unusable for some reason. • To disable a station, 1. Press INTERCOM . 2. Dial ✳ # 0 ✳ 52 . 3. Dial station number as follows to choose station, dial 1001 – 1480 for stations 1–480. 4. Press # to disable the station (LCD speakerphone [...]

  • Seite 110

    10.3 Disabling A T elephone Line Y ou can disable a line and make it una v ailable for system use if it becomes unusable for some reason. • To disable a line, 1. Press INTERCOM . 2. Dial ✳ # 0 ✳ 32 . 3. Dial code as follo ws to choose line: • dial 1# – 99# for lines 1–99, • dial 100–128 for lines 100–128. NO TE: If the des ired li[...]

  • Seite 111

    10.4 Enabling Or Disab ling Message W aiting Y ou can enable or disable the mes sage-waiting feature that was assigned to a user through their class of service (COS) programming. • Disable a user’s message-waiting feature, 1. Press INTERCOM . 2. Dial ✳ # 0 ✳ 417 . 3. Dial the user’ s COS number . 4. Dial # to disable the user ’ s messag[...]

  • Seite 112

    10.5 Naming The System T elephones Y ou can assign a name that is either a personal name or a group name to each system telephone. This name can be up to sev en letters in length and will show up in the user’ s display and/or in the called party’ s di splay . Y ou can compose a valid name fr om any alpha-numer ic charact er; ho we ver , the f i[...]

  • Seite 113

    Letter Code T able For LCD Messages Character Code Character Code Character Code A 21 a 24 SP A CE 12 B 22 b 25 ; 17 C 23 c 26 / 18 D 31 d 34 “ 19 E 32 e 35 . 27 F 33 f 36 , 28 G 4 1 g 44 : 29 H 4 2 h 45 1 01 I 43 i 46 2 02 J 51 j 54 3 03 K 5 2 k 55 4 04 L 53 l 56 5 05 M 6 1 m 64 6 06 N 62 n 65 7 07 O 6 3 o 66 8 08 P 71 p 74 9 09 Q 1 1 q 14 0 00 [...]

  • Seite 114

    Station Name R ecord Sheet (Cop y this sheet if you need more record space.) Ext. Station Name Letter Codes — Sample 73 24 64 74 56 35 Using The Attendant Features GCA70–250 10 – 10 LCD Speakerphone Reference Manual[...]

  • Seite 115

    Station Name R ecord Sheet (Cop y this sheet if you need more record space.) Ext. Station Name Letter Codes GCA70–250 Using The Attendant Features LCD Speakerphone Reference Manu al 10 – 11 telemanuals . com[...]

  • Seite 116

    10.6 Naming The T elephone Lines Y ou can assign names to lines to aid users in identifyin g the proper line to use. A line name can be up to se ven letters in length and will sho w up in the user’ s display . • Name the system telephones as follows: 1. Use letter code table (page 10– 13) to compose names for all lines requiring them (up to s[...]

  • Seite 117

    Letter Code T able For LCD Messages Character Code Character Code Character Code A 21 a 24 SP A CE 12 B 22 b 25 ; 17 C 23 c 26 / 18 D 31 d 34 “ 19 E 32 e 35 . 27 F 33 f 36 , 28 G 4 1 g 44 : 29 H 4 2 h 45 1 01 I 43 i 46 2 02 J 51 j 54 3 03 K 5 2 k 55 4 04 L 53 l 56 5 05 M 6 1 m 64 6 06 N 62 n 65 7 07 O 6 3 o 66 8 08 P 71 p 74 9 09 Q 1 1 q 14 0 00 [...]

  • Seite 118

    Line Name Record Shee t (Cop y this sheet if you need more record space.) Line Line Name Letter Codes — Sample 73 24 64 74 56 35 Using The Attendant Features GCA70–250 10 – 14 LCD Speakerphone Reference Manual[...]

  • Seite 119

    10.7 Printing Station Message Detailed Accounting (SMD A) Repor ts The system collects detai led call activity data for all stations and makes this av ailable to you in v arious SMD A reports printed on the system’ s printer . The all r ecor ds r eport includes all stored records and is not sorted by an y particular group as are the station, line[...]

  • Seite 120

    • To obtain station reports with call information sorted by stations, 1. Press INTERCOM . 2. Dial ✳ # 0 ✳ 82 . 3. Dial 2 . 4. Enter station number , —OR— dial # for all stations. 5. Dial # to start printout. • To obtain line reports with call information sorted by lines, 1. Press INTERCOM . 2. Dial ✳ # 0 ✳ 82 . 3. Dial 3. 4. Enter l[...]

  • Seite 121

    • To obtain a printout of the automatic report (if programmed) regardless of time and date set by installer), 1. Press INTERCOM . 2. Dial ✳ # 0 ✳ 82 . 3. Dial 6 . 4. Dial # to print automatic report. • To delete past records from system memory (if allowed by system programming), 1. Press INTERCOM . 2. Dial ✳ # 0 ✳ 82 . 3. Dial 7 . 4. Di[...]

  • Seite 122

    10.8 Setting The Night T ransfer Of Ringing Mode Y ou can enabl e an operating mode t hat automatically transfers all incoming calls to a particular telephone or group of telephones for answering. • To enable or disable the night transfer of ringing mode, 1. Press INTERCOM . 2. Dial ✳ # 0 ✳ 03 . 3. Dial 1 to enable the feature, —OR— dial [...]

  • Seite 123

    10.9 Setting The System Cloc k The system clock pro vides a date and time for display at LCD speakerphones conn ected to the system. • To program the system clock for current date and time, 1. Press INTERCOM . 2. Dial ✳ # 0 ✳ 01 . 3. Dial two digits (01–12 ) for month. 4. Dial two digits (01–31 ) for day . 5. Dial two digits (00–99 ) fo[...]

  • Seite 124

    10.10 Storing The System Speed Dial Numbers Y ou can store up to 500 system speed dial numbers at your attendant telephone. T ypically , these are numbers that are frequently called by many dif ferent users and emergency numbers that you want readily av ailable to ev eryone. Distribute a list of these stored numbers to the system users. • To prog[...]

  • Seite 125

    8. Dial next storage location, store line choice and speed dial number , and press TRANSFER/CONFERENCE . 9. Repeat pre vious step until all numbers are stored. 10. Press SPEAKER to end. NO TE: On some earlier systems, the available system speed dial codes are ✳ 100– ✳ 299 and ✳ 100– ✳ 599. System Speed Dial Recor d Sheet (Cop y this she[...]

  • Seite 126

    10.11 T ransferring The Attendant Calls T o The Alternate Attendant T e lephone The system installer can arrange for another telephone to serv e as an alternate attendant location. Y ou can transfer all calls that would ring at your telephone to this alternate attendant telephone whene ver you wish to do so. • To choose an alternate attendant’s[...]

  • Seite 127

    10.12 Using The Overflow T ransfer By using this feature durin g peak calling periods, calls that normally ring at your station will also ring at the overflo w station. If the installer has programmed the OV E R F L OW feature access button, you can press this button to select ov erfl o w transfer . Y ou can e ither change the ov erfl o w station s[...]

  • Seite 128

    10.13 Using The Digital V oice Announce Option The Digital V oice Announce (D V A) is an optional external de vice. It stores pre-recorded announcements and messages and p lays them for incoming callers during their calls. Y ou must record the messages that the D V A plays to the callers in one of two ways: either by deli vering them fro m the tele[...]

  • Seite 129

    • To record a DVA message, 1. Press INTERCOM . 2. Dial ✳ #0 ✳ 06 . 3. Dial 1 . 4. Choose v oice source, • dial 1 to speak message into handset, • dial 2 to play tape into music-on-hol d jack, • dial 3 to play tape into background music jack. 5. Dial 10 – 43 to choose message type (see T able Of Messages on pages 164 and 165 for messag[...]

  • Seite 130

    • To play a previously recorded DVA message, 1. Press INTERCOM . 2. Dial ✳ #0 ✳ 06 . 3. Dial 2 . 4. Dial 10–43 to choose message type (see T able Of Messages on pages 10–28 and 10–29 for message type list). 5. Listen as system aut omatically plays t he message for verification at your attendant station. 6. Press # to stop v erificatio n[...]

  • Seite 131

    5. Dial 937 to confirm del ete, —OR— dial ✳ to deny delete. 6. Dial 10–43 to choose ne xt message type to delete. • To completely erase a ll DVA messages (format the DVA), 1. Press INTERCOM . 2. Dial ✳ #0 ✳ 06 . 3. Dial 5 . 4. Dial 1–192 to choose D V A port (your installer can identify the D V A ports for you if necessary). 5. Dial[...]

  • Seite 132

    T able Of D V A Messages Record D V A messages (types 10 through 25) here . (Copy this sheet if you need more recor d s pace.) Number * Message T ype Message 10 W elcome Gr eeting 1 11 W elcome Gr eeting 2 12 W elcome Gr eeting 3 13 W elcome Gr eeting 4 14 Day Main Menu 1 15 Day Main Menu 2 16 Day Main Menu 3 17 Day Main Menu 4 18 Night Main Menu 1[...]

  • Seite 133

    T able Of D V A Messages Record D V A messages (types 26 through 43) here. (Copy this sheet if you need more record space.) Number* Message T ype Message 26 Recall Busy 1 27 Recall Busy 2 28 Recall Busy 3 29 Recall Busy 4 30 Please Hold 31 Password Prompt 32 Account Code 33 Dial F eatur e 34 Day Routing 1 35 Day Routing 2 36 Day Routing 3 37 Day Ro[...]

  • Seite 134

    10.14 Using The Special Attendant Buttons In addition to the many feature buttons the system can mak e av ailable to any station , the DXP provid es the attendant position with se veral special-purpose feature b uttons to enhance call processing. These special-purpose b uttons are described below: Alter nate Button: When an attendant presses this b[...]

  • Seite 135

    • To forward all calls to an alt ernate attendant, 1. Press the installer-prog rammed AL TERN A TE button. If an alternate attendant is programmed, the light next to the AL TERN A TE button will illuminate and the LCD will indicate the location of the alternate attendant. • To cancel the alte rnate mode, 1. Press the AL TERNA TE bu t to n a ga [...]

  • Seite 136

    • To determine how many ca lls are queued at the attendant position and awaiting service (on hold, parked, or ringing), 1. Press the installer-prog rammed QUE UE button. The display wil l indicate ho w many calls are in the ring queue and the ho ld queue, respecti vely . The displayed information remain s in the LCD windo w momentarily . NO TE: H[...]

  • Seite 137

    10.15 Vie wing The System Status Log The system status log gives you in formation about the status of your system. Status log entries include: system reset, parity (port number), (port number) remov ed, manual reset, and software reset. Y our installer must program a SYSTEM ST A TUS button on your telephone to pro vide you with access to t he log d[...]

  • Seite 138

    • To view the log, 1. Press the SYSTEM ST A TUS b utton (the b utton flashes red when the log contains entries). 2. Press the SYSTEM interacti ve button to display the most recent system stat us log entry , —OR— press T1 interactive button to display the most recent T1 log entry . 3. Press the INFO interacti ve b u tton to display the time an[...]

  • Seite 139

    10.16 Operating Y our T elephone With A DSS/BLF Console The IB64X, IB48X, and IB24X DSS/BLF consoles ha ve additional buttons and status lights that extend the memory b utton capability of an adjacent companion telephone. The buttons can be programmed for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) us[...]

  • Seite 140

    10.16.1 Accessing The Button Levels The IB24X and IB48X DSS/BLF consoles have four le vels of butto ns, quadrupling the consoles’ button capacity . The four buttons at the bottom of each console allow you to select which button le vel is currently acti ve. T o change button le vels, press one of the b uttons at the bottom of the console. The left[...]

  • Seite 141

    T r oubleshooting Y our T elephone Symptom Possible Ca use INTERCOM light flashing. Y our messaging is set. Press INTERCOM ,t h e nd i a l #0 2 and hang up. HOLD light flashing with no line on hold. Another telephone has acti v ated your message waiting light. Press INTERCOM a n dt h e np r e s s HOLD to retriev e message. This action will call par[...]

  • Seite 142

    This page r emains blank intentionally .[...]

  • Seite 143

    Index A Section A c c e s sC o d e s ,S t o r i n g .................................. 9 – 8 Account Codes ........................................ 7 – 4 A d j u s t i n gT h eD i s p l a yC o n t r a s t ........................... 7 – 1 A d j u s t i n gT h eT e l e p h o n eP e d e s t a l ........................ 1 – 1 6 A n s w e r i n[...]

  • Seite 144

    C a l l s ,D i v e r t i n gT o A n o t h e rS t a t i o n ........................ 7 – 3 C a l l s ,F o r w a r d i n g ...................................... 7 – 6 C a l l s ,H o l d i n g ......................................... 4 – 1 C a l l s ,M a k i n g......................................... 3 – 1 C a l l s ,M a k i n gI n t e r c[...]

  • Seite 145

    Ea n dMT i eL i n e s ,U s i n g ............................... 7 – 2 4 F F e a t u r eB u t t o n s ,S t o r i n gT h e ............................. 9 – 5 F o r w a r d i n gC a l l s ...................................... 7 – 6 Full-Duplex Speak erphone, Using A ....................... 1 – 3 G G r o u pL i s t e n i n g ................[...]

  • Seite 146

    M a k i n gI n t e r c o mC a l l s ................................. 3 – 1 0 M e s s a g eW a i t i n gL i g h t ,L i g h t i n gT h e ...................... 8 – 1 M e s s a g e s ,C r e a t i n gL C D ............................... 1 0 – 1 M e s s a g e s ,S e n d i n gA n dR e c e i v i n gN o n - V e r b a lM e s s a g e s ...... 8 – 1[...]

  • Seite 147

    R R e d i a lF e a t u r e ,A u t o m a t i c ......................... 3 – 5 —3 – 6 R e d i a lQ u e u e ................................... 3 – 5—3 – 6 R e d i a l i n gAP r e v i o u s l yD i a l e dN u m b e r ..................... 3 – 4 R e d i a l i n gAS a v e dN u m b e r .............................. 3 – 7 R e d i a l i n [...]

  • Seite 148

    S t o r i n gT h e R e s p o n s eM e s s a g eB u t t o n..................... 9 – 7 S t o r i n gT h e S y s t e mS p e e dD i a lN u m b e r s ................. 10–20 S w i t c h i n gT h eD i a l i n gM o d eB e t w e e nP u l s eA n dT o n e....... 7 – 1 6 S y s t e mS t a t u sL o g ,V i e w i n gT h e........................ 10–33 Su[...]

  • Seite 149

    U s i n gT h i sG u i d e ...................................... 1 – 1 Using Y our Speakerphone ............................... 1 – 3 V V i e w i n gT h eS y s t e mS t a t u sL o g ........................ 10–33 V i e w i n gT h eT 1s t a t u sL o g ............................ 10–33 V oice Announce Calls, Blocking ........................[...]

  • Seite 150

    This page r emains blank intentionally .[...]

  • Seite 151

    Appendix A Quic k Reference Guide This chart provides you with a Quick Reference Guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand alone reference. Chapter 8, Programming Your Telephone , describes a method to program these codes on your telephone at unused programmable[...]

  • Seite 152

    Feature Enable Co de Disable Code Button Mnemonic Call Forward, Ring-No Answer, All Calls INTERCOM ✳ 54 + extension number INTERCOM # 5 FWDRA Call Forward, Ring-No Answer, Personal Calls INTERCOM ✳ 53 + extension number INTERCOM # 5 FWDRP Call Park, Orbit 91-99 INTERCOM ✳ ( 91-99 ) PARK 1–9 Call Park, Pickup INTERCOM # 91-99 PARK 1-9 Call P[...]

  • Seite 153

    Feature Enable Code Disable Code Button Mnemonic Line Group 1 INTERCOM 9 LNG01 Line Groups 2-11 INTERCOM 80-89 LNG02-11 Line Groups 12-16 INTERCOM 60-64 LNG 12-16 Line Pick Up From Any Station, Zones 1-4 INTERCOM 65-68 TAFS 1-4 Line Pick Up From Any Station, All Zones INTERCOM 69 TAFS ✳ Meet-Me Answer Page INTERCOM 78 MMEPG Message Waitin g INTER[...]

  • Seite 154

    Feature Enable Code Disable Code Button Mnemonic Personal Ringing Tones INTERCOM ✳✳ 4 +t o n e code ( 1-8 ) Redial Last Dialed Number # Remote Station Disable INTERCOM ✳ 05 +e x t e n s i o n numbe r INTERCOM ✳ 05 + extension number Response Message INTERCOM ✳✳ 6 + button + 01-3 0 RSPnn (nn = 1-30, S) Service Observing INTERCOM # 03 +e [...]

  • Seite 155

    NOTE: The dialing codes provided in this quick reference guide are default values. Your system installer has the ability to renumber these codes. The following table details several unique dialing codes that are on ly applicable to single line proprietary and industry-stand ard telephones. Feature Enable Code Pick Up Last Line ✳ 08 Broker’s Cal[...]

  • Seite 156

    NO TES[...]

  • Seite 157

    NO TES[...]

  • Seite 158

    NO TES[...]

  • Seite 159

    This manual has been dev eloped by Comdial Corporation (the “C om- pany”) and is intended for the use of its customers and service personnel. The information in this m anual is subject to change without notice. While ev ery effort has been made to eliminate errors, the Company disclaims li- ability for any diff iculties arising from the interpr[...]

  • Seite 160

    Charlottesville, V irginia 22901-2829 R World Wide W eb: http://www .comdial.com/ Printed in U.S.A. GCA70–250.05 8/97 telemanuals . com[...]