Siemens 1190 Bedienungsanleitung

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Zur Seite of

Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Siemens 1190 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Siemens 1190, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Siemens 1190 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Siemens 1190. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Siemens 1190 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Siemens 1190
- Den Namen des Produzenten und das Produktionsjahr des Geräts Siemens 1190
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Siemens 1190
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Siemens 1190 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Siemens 1190 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Siemens finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Siemens 1190 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Siemens 1190, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Siemens 1190 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    HiPath 1100 HiPath 1120 HiPath 1150 HiPath 1190 System T elephones optiPoint 500 econ omy optiPoint 500 basic optiPoint 500 standard optiPoint 500 advance User Manual oi.book Seite 1 Mittwoch, 16. August 2006 8:41 08[...]

  • Seite 2

    Introduction 2 Introduction The HiP ath 1 1 00 family consists of the f ollowing sy stems: HiPath 1 1 20, HiPath 1 1 50 and HiP ath 1 1 90. The f eatur es and operation of these s ystems ar e v ery similar . Their dif fer enc- es stem from their capability r egarding the number of e xtensions, external lines and op- tional modules av ailable. The f[...]

  • Seite 3

    Introduction 3 Important Notes The inf ormation in this document pro vides only gener al descriptions of the f eatur es. T he actual f eatur es may not corre spond exactly to the descriptions herein and, furthermore, they are subject to c hanges to the extent that pr oducts continue to be dev eloped. The selection of f eatures to be pr ovided is no[...]

  • Seite 4

    4 Introduction Introduction Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Trademarks . . . . . . . . . . . .[...]

  • Seite 5

    5 Introduction Switching to Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Switching to a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Ending a Call . . . . . . [...]

  • Seite 6

    6 Introduction Functions used for Receiving Calls . . . . . . . . . . . . . 51 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Answering a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Seite 7

    7 Introduction Miscellaneous Functions . . . . . . . . . . . . . . . . . . . . . . 77 Changing the Password for the Electronic Lock . . . . . . . . . . . . . . . . . . 77 Electronic Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Seite 8

    8 Introduction Special functions for ISDN lines . . . . . . . . . . . . . . . 106 Call Forwarding on a Di gital Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Deactivation of Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Anonymous Caller ID (Call Trace) . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Seite 9

    Telephone Reference Information 9 T elephone Refer ence Information Front panel: optiP oint 50 0/basic/standard/economy Keys for configuring the telephone Display , 2 lines, 24 char acters per line Keyp ad Handset Enter ke y f or selecting a function Speaker fo r S p e a k e r - phone and ring tones Pr eset F unction ke y: End Microphone f or Speak[...]

  • Seite 10

    Telephone Reference Information 10 Front P anel: optiP oint 50 0 ad vance optiP oint k ey module Keys for configuring the telephone Lighted displa y , 2 lines, 24 char acters per line Keyp a d Handset Enter ke y f or selecting a function Speaker f or Speak er- phone and ring tones Pr eset F unction ke y: End Microphone f or speakerphone Ke ys f or [...]

  • Seite 11

    Telephone Reference Information 11 Bac k panel: opt iP oint 50 0 F or connections/accessories a v ailability in f ormation for eac h optiP oint 500 model see Chapter ” optiP oint 500 Properties and Connection Options” Æ page 1 6 a nd Chapter ”T erminals, Adapter s and A ccessories” Æ page 1 1 7 PC (USB) HiP ath 1 1 00 Headset Handset opti[...]

  • Seite 12

    Passo a passo Telephone Reference Information 12 How to use this manual The steps f or programming the s ystem are presented sequentially in graphic f ormat under the column "Step by Step" on the lef t side of each page. S ymbol Explanations: Lif t the handset. Replace the handset. Initiate con ver sation. , ... Enter numbers , k ey s, pa[...]

  • Seite 13

    Telephone Reference Information 13 Passo a passo Display Message/P rompts Line 1 displa y s time, date, reques ts, err or messages and confirmation messages, as appropriate. Line 2 displa ys the internal number , the sy stem’ s name, and av ailable options that can be selected by pressing : . If the ">" appears on the right, it means[...]

  • Seite 14

    Passo a passo Telephone Reference Information 14 Pr ess this k ey . > : Select using < > then confirm by pr essing : . > : Select using < > then confirm by pr essing : . ... Using a programmable k ey When a ke y has been programmed f or a certain f eatur e, simply press the k ey to activ ate the f eature. F or exam- ple: Pr ess th[...]

  • Seite 15

    Using the HiPath 110 0 Fea tures 15 Using the HiP a th 1 1 0 0 Feat ures Considerations F eature descriptions and examples a vailable f or HiPath 1 1 00are based on a standard opti- P oint 50 0 sy stem telephone model. Check specific procedur e to be f ollowed f or the dif ferent s ystem telephone models. F or inf ormation on ho w to configure each[...]

  • Seite 16

    Using the HiPath 1100 Features 16 Note: The number of e x ternal lines and e xtensions a vailable depends on the s ystem’ s configura- tion. optiP oint 50 0 P roperties and Connection Options optiP o int 500 1 [1] The name and type are printed on the bottom of the optiPoint 500 telephone set. econom y basic standard adv anc e F unction ke ys 1 2 [...]

  • Seite 17

    Using the HiPath 110 0 Fea tures 17 S ystem signaling tones During f eat ure configur ation the s ystem uses the f ollowing signaling tones: To n e M e a n i n g Internal dialing tone The s ystem is ready to receiv e and send call inf ormation. Signaling tone Connection established. Ring signal is being applied to phone number . Dial tone Network a[...]

  • Seite 18

    Step by step Functions used f or making calls 18 Funct ions used for making calls Making Calls Considerations • When authoriz ed, it allo ws y ou to call e xternal num- bers 1 on a public network. • T he HiP ath 1 1 0 0 can also be programmed to r equir e pressing the "Internal" k e y bef ore an internal number can be dialed. When thi[...]

  • Seite 19

    Functions used f or making calls 19 Step by step ... Using the Speakerphone Handset on the hook. Pr ess this ke y . • F or an internal call : Enter an extension number (e.g., 1 1/1 0 1). or • F or an external call : Enter the access code f or an external line (e.g., 0) the external number y ou want to call. W ait f or the call to be answ ered. [...]

  • Seite 20

    Step by step Functions used f or making calls 20 ... Using Automatic Seizure of an Active External Line • Internal call Pr ess the "INTERNAL" ke y . Enter an e xtension number (e.g., 1 1/1 0 1). • External calls : Enter the external number y ou want to call. W ait for the call to be answ ered. Initiate con versation. ... Using a Group[...]

  • Seite 21

    Functions used f or making calls 21 Step by step S witching to Speakerphone Conv ersation using the Handset and Pr ess and hold this ke y while placing the handset on the hook. Then r elease the k ey and resume the con v ersa- tion. Conv ersation using a Headset Pr ess the ke y and resume the conv ersation. S witching to Handset Conv ersation using[...]

  • Seite 22

    Step by step Functions used f or making calls 22 Speaker This f eat ure t urns the speaker temporarily on to allo w other people in the same room to participate in the con- ver sation. Inf orm the person on the other end that the speak er is on. Required: Conv er sation using the handset. Activ ation Pr ess this k ey . The speak er LED turns on. De[...]

  • Seite 23

    Functions used f or making calls 23 Step by step S eizure of a Specific Line Seizing a specific line selects that line f or generating an external call or a call to another P ABX. Enter the number of an external line (e.g., 80 1). Seizing a specific line selects that line f or generating an external call or a call to another P ABX. Enter the number[...]

  • Seite 24

    Step by step Functions used f or making calls 24 Using Speed Dialing Required: Individual Speed Dialing numbers are stored by the user . Sy stem Speed Dialing numbers ar e stored by t he Support T echnician. Pr ess this k ey . > : Select and press to confirm. or Enter the code f or accessing Speed Dialing. Enter the desired abbr e viated number [...]

  • Seite 25

    Functions used f or making calls 25 Step by step If a number has already been stor ed, the name (if en- tered) or the telephone number associated will be dis- play . > : Select and press to confirm. Enter the external number to be stored in this position in the Individual Speed Dialing director y . Optional Y ou can also enter a name associated [...]

  • Seite 26

    Step by step Functions used f or making calls 26 : Pr ess to confirm. or If you mak e a mist ake: > : Select and press to confirm. All inf ormation is deleted. or If a name is display ed, you can view the number asso- ciated to it. > : Select and pr ess to confirm. or If a number is display ed, y ou can view the name asso- ciated to it. > [...]

  • Seite 27

    Functions used f or making calls 27 Step by step Phonebook S earc h A Phonebook Searc h or and alphanumeric searc h allo ws an extension to lookup a person ’ s number by the per- son ’ s name when making a call. Required: Names w ere assigned to the speed dialing numbers r ecorded. Lif t the handset. or Pr ess this ke y . The Speak er LED t urn[...]

  • Seite 28

    Step by step Functions used f or making calls 28 Entering Letters 1x Letter A 2x Letter B 3x Letter C 4x Number 2 1x L etter D , and so on. If no matc h is f ound for the let ters entered or if it is not possible to enter let ter s at the moment, y ou will hear a short beeping sound. Optional > : Select and press to confir m. It deletes the last[...]

  • Seite 29

    Functions used f or making calls 29 Step by step Caller Lists 1 If so configured, the las t calls not answ ered identified by the e xtension are stored in three caller lis ts. These caller lists can be progr ammed to sa ve only e xternal calls or both e xternal and internal calls. Using a Sy stem T elephone with a display y ou can vie w and select [...]

  • Seite 30

    Step by step Functions used f or making calls 30 End consultation. > : Select and press to confirm. or Pr ess this k ey . or Replace the handset. or Pr ess this k ey . The speak er LED turns of f . Consultation about time of call and additional call- er information Required: The recor d wanted is sho wn in the caller list during the consultation[...]

  • Seite 31

    Functions used f or making calls 31 Step by step External Line Reservation 1 When there is no line a vailable f or making an e xternal call, use the line reservation f eatur e. Required: T he user tried to access an external line and received a bus y signal. W ait 7 seconds W ait 7 seconds until you hear a distintiv e tone (if config- ured, Reserv [...]

  • Seite 32

    Step by step Functions used f or making calls 32 For Internet Access An exter nal line reserv ation for Internet access allo ws an extension to bloc k a specified e xternal line. The re- maining extensions will not be able to use this line while this f eature is activ e. This, how ever , does not pre- vent the line from r eceiving incoming calls as[...]

  • Seite 33

    Functions used f or making calls 33 Step by step Recall due to No Answer/Busy : Pr ess to confirm. or Enter the code f or confirming the recall. or W ait 7 seconds W ait 7 seconds until you hear a distintiv e tone (if config- ured, Recall will be automatical ly activated). W ait f or a confirmation tone. Replace the handset. or Pr ess this ke y . T[...]

  • Seite 34

    Step by step Functions used f or making calls 34 Recall V erification/Deactiv ation > : Select and confirm. or Enter the code f or canceling a recall. Delete select ed recor d. : Pr ess to confirm. End consultation > : Select and press to confirm. or Pr ess this k ey . The LED turns of f . or Pr ess this k ey . The LED turns of f . Over ri de[...]

  • Seite 35

    Functions used f or making calls 35 Step by step Silent Monitoring 1 Silent Monitoring allows a user to o ver ride a call without sending a beep (f or certain countries only). Required: T here is a con versation in progress at the call destination. > : Select and press to confirm. or Enter the code f or Silent Monitoring . Enter the ex tension ([...]

  • Seite 36

    Step by step Functions used f or making calls 36 Hotline 1 The Hotline f eat ure allo ws an extension to automatically generate a call to a pre-pr ogrammed number in the S ys- tem Speed Dialing as soon as the handset is lif ted. Lif t the handset. or Pr ess this k ey . The LED turns on. W ait for the call to be answ ered. Initiate con versation. W [...]

  • Seite 37

    Functions used f or making calls 37 Step by step Calling an Attendant Console (AC) 1 An At tendant Console can be called at an y time for mak- ing a call or simply f or consultation. Enter the code f or calling the At tendant Console. W ait f or the call to be answ ered. Initiate con versation. Direct Communication Call This f eatures enables sendi[...]

  • Seite 38

    Step by step Functions used f or making calls 38 Speakerphone Auto-Answ ering Mode 1 The called e x tension receiv es an Alert tone. The call us- ing the speak erphone is established immediately af ter this tone is receiv ed. Required: A Sy stem T elephone with a Speakerphone at the destination number . > : Select and press to confirm. or > :[...]

  • Seite 39

    Functions used f or making calls 39 Step by step Y ou can configure the HiP ath 1 1 00 to send a warning tone in the event that no e xternal line is av ailable f or LCR (see Progr amming Manual - Main Configurations - W arning T one when LCR is not available). T his will aler t the user to the f act that the call is being completed b y a standard C[...]

  • Seite 40

    Step by step Functions used f or making calls 40 The sy stem dials the number 341XXXX using 80 1 as a destination. If this line is bus y , the overf low option route/destination will be 803. Con ver sion Rules may in- clude interdigit pauses (ref er to the Help file in HiPath 1 1 0 0 Manager). Required: This f eature must be configured f or the sy [...]

  • Seite 41

    Functions used f or making calls 41 Step by step T imer for Outgoing External Calls 1 This set ting specifies a maximum time f or the dur ation of an outgoing external call f or each extens ion. The time count starts upon connection of a call and it nev er restarts while the call is in pr ogress (e.g., when there is a transf er). Once the specified[...]

  • Seite 42

    Step by step Functions used f or making calls 42 • ”Suf fix Dialing” Æ page 49 • ”Door Opener” Æ page 91 • ”Electronic L ock” Æ page 7 7 • ”Speed Dialing” Æ page 23 (S ystem and Individual) • ”R elay ” Æ page 81 • ”Do Not Dist urb” Æ page 60 Required: The telephone used cannot be part of the sy stem, that i[...]

  • Seite 43

    Functions used f or making calls 43 Step by step Using a T emporary MSN t o make a call This f eature allo ws you to use a temporar y MSN from your o wn director y to make an e xternal call. Or use the "”Pr ogramming the K ey s” Æ page 96" feat ure to assign a ke y to a MSN f or monitoring incoming and outgoing calls. Required: Y ou [...]

  • Seite 44

    Step by step Features used during Call 44 Features used duri ng Call Consultation 1 The Consultation f eature allo ws the extens ion to make a consultation to a third party when a call is in progress. At the same time, it pr e vents the first caller from listen- ing to the con ver sation. Required: A call is in pr ogress. : Pr ess to confirm. or Pr[...]

  • Seite 45

    Features used during Call 45 Step by step Tr a n s f e r 1 The T ransf er feat ure allows an e xtension to transf er a call (incoming or outgoing) to another extension or to an external number . Required: A call is in progress. > : Select and press to confirm. Enter the ex tension or e xternal number . Optional ( ) Let the caller kno w that ther[...]

  • Seite 46

    Step by step Features used during Call 46 If the consultation extension is bus y or does not an- swer , or if you w ant to r eturn t o the first call bef ore answe ring... : Pr ess to confirm. or Enter the code f or returning to t he first call. W ait to ret urn. Pr oceed with the conv ersation. RETURN TO HEL D CALL? 0 * oi.book Seite 46 Mit twoch,[...]

  • Seite 47

    Features used during Call 47 Step by step T oggle The toggle f eature allo ws switc hing conver sations be- tween two calls. Required : A consultation is in pr ogress. > : Select and press to confirm. or Pr ess this ke y . Enter the code f or switc hing between two calls. or Pr ess the "T OGGLE" k ey . W ait to r etu rn. Pr oceed with [...]

  • Seite 48

    Step by step Features used during Call 48 Pa r k i n g 1 The P arking f eature can place up to 1 0 internal or e xter- nal calls on hold and answ er these at an y ex tension. Required: A call is in pr ogress. Pr ess this k ey . > : Select and press to confirm. or Enter the code f or answering a call. or Pr ess the "P ARK" key . ... Sel[...]

  • Seite 49

    Features used during Call 49 Step by step Suffix Dialing 1 Suf fix D ialing allow s an extension to send inf ormation or MF commands during a call (e.g ., f or telebanking).). Required: T here is a call in progress and the sy stem ac- cessed is ready to receive inf ormation/codes. Enter the inf ormation req uested by the answ ering ser- vice. W ait[...]

  • Seite 50

    Step by step Features used during Call 50 Reco vering a Call on Hold This f eature allo ws to reco ve r a call that was placed on hold f or consultation when the consultation destination is bus y or there is no answ er . Once the call is resumed the destination is disconnect- ed. Required: A consultation or transf er was completed and the destinati[...]

  • Seite 51

    Functions used for Receivin g Calls 51 Step by step Funct ions used for Receiving Calls Answering Calls Extensions receiv e dif f erent ringing signals and tones depending on the type of call being receiv ed and the specified country setting . F or exampl e, some types of ringing signals are: • When receiving an internal call or callbac k, the te[...]

  • Seite 52

    Step by step Functions used for Receiving Calls 52 ... with a Headset Required: A headset must be connected. A ke y has been programmed f or the "Headset" f eature or the headset has an electronic contr ol but ton that acts as the hook (see Headset f eature) . The extension r eceives a call ringi ng signal. A headset does not receiv e a r[...]

  • Seite 53

    Functions used for Receivin g Calls 53 Step by step T o switc h between calls ( Æ page 47)... > : Select and press to confirm. or Pr ess this ke y . Enter the code f or switc hing between two calls. or Pr ess the "T OGGLE" k ey . W ait to r etu rn. Pr oceed with the con v ersation. Pic kup Group 1 The Group Pi c kup f eat ure allo ws [...]

  • Seite 54

    Step by step Functions used for Receiving Calls 54 Individual The Individual Pick up f eat ure allo ws a system e xtension to answ er a call that rings in a dif f erent kno wn e xtension number . Required: A known e xtension is ringing. Pr ess this k ey . > : Select and press to confirm. or Pr ess this k ey . Enter the code f or Individual Picku[...]

  • Seite 55

    Functions used for Receivin g Calls 55 Step by step Call Forwar ding 1 It allows r erouting an incoming call to a specified exten- sion, group or external number . Internal Internal Call F o rwar ding reroutes calls made to an ex - tension to another specified e xtension or to a V oice Mail Server , Call Group (CG) or F ax/DID . > : Select and p[...]

  • Seite 56

    Step by step Functions used for Receiving Calls 56 W ait for a dial tone. Enter the number you want to call. : Pr ess to confirm. When there is no ans wer 1 The Call F orwarding - No Ans we r f eat ure allo ws rer out- ing a call made to a specific e xtension to another exten- sion, a V oice Mail Subscriber Group or an e xternal num- ber , af ter a[...]

  • Seite 57

    Functions used for Receivin g Calls 57 Step by step For Fax/DID 1 When a F ax/DID module is installed, calls can be f or- war ded to A uto-Answering Mode. Enter the type of Call F orwarding w anted: 1 . - Immediate Call F orwarding 2. - Call F orwar ding - No Answ er Enter the Call F orwarding destination number . 1 . - F ax Call f orw ard to F AX [...]

  • Seite 58

    Step by step Functions used for Receiving Calls 58 Conditional 1 Incoming calls can be f orwar ded to a specified destina- tion, as configured in an y TSP -type (T API Service Pro vid- ers) application, suc h as Windows T API Browser: P re vi- ous list or Unconditional Call F orwarding set tings will be ov erwritten b y the ne w list set tings .The[...]

  • Seite 59

    Functions used for Receivin g Calls 59 Step by step Deactivating Call Forwar ding This f eature allo ws an extension to resume ans w ering incoming calls. Internal/External Pr ess this ke y . > : Select and press to confirm. > : or Enter the code f or deactivating Call F orwardin g. Conditional Pr ess this ke y . > : Select and press to co[...]

  • Seite 60

    Step by step Functions used for Receiving Calls 60 Do N o t D i st u r b 1 The Do Not Disturb f eat ure pr ev ents internal and exter- nal calls from being directed to an extension while al- lowing it to mak e calls. When the handset is lif ted there is a distinctiv e dial tone to remind the user that the f ea- tur e is activ ated. Pr ess this k ey[...]

  • Seite 61

    Functions used for Receivin g Calls 61 Step by step V oice Mail 1 V oice Mail is an inf ormation tool designed to facilitate communications within and outside of organizations. It is similar to electronic mailing, f axing, etc. The c harac- teristic f eat ure of V oice Mail is that communications are carried out by means of v oice. More specificall[...]

  • Seite 62

    Step by step Functions used for Receiving Calls 62 External Serv er A V oice Mail Server outsourced to a local carrier w orks f or specified extensions grouped as a "External MWI Group" during the configur ation of the s ystem. When there is a message in the mailbox, the extensions that belong to this group r eceive a MWI (Message W aitin[...]

  • Seite 63

    Functions used for Receivin g Calls 63 Step by step or Enter the code f or programming a k ey . Select a programmable k ey . : Pr ess to confirm. > : Select and press to confirm. : Pr ess to confirm. or > : Select and press to confirm. Programming a Ke y as a MWI for the External Server 1 A programmable telephone k ey is assigned as an indi- [...]

  • Seite 64

    Step by step Functions used for Receiving Calls 64 Activating the Reception of an Int ernal MWI 1 When a Subscriber Group is programmed as a VMIe Group Interf ace, it becomes a V oice Mail Subscriber Group that can be enabled f or signaling the moment a new message is waiting (see Pr ogramming an Exten- sion - VMIe Group Interf ace in the Programmi[...]

  • Seite 65

    Functions used for Receivin g Calls 65 Step by step Lif t the handset. or Pr ess this ke y . The LED t urns on. or Select this ke y . Enter the direct a ccess code (V oice Mail Subscriber Group) f or the V oice Mail sy stem (e.g., 790). W ait f or the V oice Mail to answ er the call. Pr oceed with what y ou want to do by f ollowing the in - structi[...]

  • Seite 66

    Step by step Functions used for Receiving Calls 66 Entry V oice Mail (EVM) The HiPa th 1 1 0 0 can be equipped with an integrated voice r ecord ing capability f or Entry V oice Mail . Y our local Support T echnician can configure up to 24 standard mailbox es, 2 of which can be f or forw arding (Da y/Night Service message). T wo parallel actions can[...]

  • Seite 67

    Functions used for Receivin g Calls 67 Step by step Configuring a P ersonal Mailbox If the Support T ec hnician has not alread y configured your per sonal mailbox. Required: A utomatic mailbo x configuration has been authorized b y the sy stem’ s Support T echnician. Enter the code f or "Entry V oice Mail" (default = 790). Enter the pas[...]

  • Seite 68

    Step by step Functions used for Receiving Calls 68 Checking y our P ersonal V oice Mailbox Messages stored in y our mailbo x are indicated on y our telephone as f ollows: • An audible tone is heard when you lif t the handset. • T he "Mailbox" k e y blinks, if appropriately configured f or this f eature Æ page 62. • T he number of m[...]

  • Seite 69

    Functions used for Receivin g Calls 69 Step by step Fr om an external telephone Connect to your HiP ath 1 1 00. Enter the MSN designated to your EVM by the s y stem’ s Support T echnician (c heck with the Support T echnician). or If Call F orwarding to Entry V oice Mail is activated: + Enter your e xternal number (MSN) and press the Star (*) ke y[...]

  • Seite 70

    Step by step Functions used for Receiving Calls 70 Groups 1 A Group consists of e xtensions joined b y type or pro x- imity . Its goal is to pr e vent calls f rom going unans wer ed when an e xtension is busy or absent. Call Groups (CG) When a call to a Call Gr oup (CG) is r eceived, it rings at all the extensions f or that group. The first user (t[...]

  • Seite 71

    Functions used for Receivin g Calls 71 Step by step Hunt Group (HG) and Call Group ( CG) Login and Logout 1 Hunt Group (HG) and Call Gr oup (CG) login and logout allow an extension to join or e xit one or more of it s groups at anytime. Group Login/Log out > : Select and press to confirm. or > : or or Enter your group login (ON) or logout (OF[...]

  • Seite 72

    Step by step Functions used for Receiving Calls 72 If a name has been stored f or this group, it will be dis- play ed (if configured by the s y stem’ s Support T echni- cian). or If an X does not appear , it means that the ringing signal is disabled. or Enter the Call Group number . • to = Call Group (CG); or Enter the Hunt Group number . • t[...]

  • Seite 73

    Functions used for Receivin g Calls 73 Step by step UCD Subscriber Groups 1 Each UCD (Unifo rm Call Distribution) Subscriber Group is f ormed b y a maximum of 32 extensions. T hese e xten- sions are assigned to answ er calls destined to a specific number that identifies the group. The user s of these e xtensions ar e called Agents. Calling a UCD Gr[...]

  • Seite 74

    Step by step Functions used for Receiving Calls 74 In the event that the extensio n belongs to mor e than one Group > : Select and press to confirm. or > : or or Enter the code to login or logout of the UCD gr oup. or Pr ess the "UCD GP L OGON/L OGOF" ke y . or If an X appear s ne xt to the gr oup number (e.g., 790) it means that th[...]

  • Seite 75

    Functions used for Receivin g Calls 75 Step by step > : Select and press to confirm. The ringing s ignal f or all groups is enabled/disabled. A vailable/Unav ailable Ag ent for a UCD Group Enables an A gent to start receiving calls within a gr oup or to stay a w ay from the group, f or example, in the ev ent of a meeting. A vailable/Una v ailabl[...]

  • Seite 76

    Step by step Functions used for Receiving Calls 76 Collect Call Barring When this f eature is activ ated, the s ystem automatically rejects all incoming collect calls ov er a digital line. Calls receiv ed over an analog line are r ejected only at the mo- ment they are ans wer ed. T ypes of Collect Call B arring: • Collect Call B arring b y Extens[...]

  • Seite 77

    Miscellaneous Function s 77 Step by step Miscellaneous Funct ions Changing the P assw ord for t he Elec- tronic Loc k This is a security f eature that pr otects against unautho- rized use by set ting a personal passw ord. Pr ess this ke y . > : Select and press to confirm. or Enter the code f or changing the passw ord. Enter the current 5-digit [...]

  • Seite 78

    Step by step Miscellaneous F un ctions 78 > : Select and press to confirm. or > : or or Enter the code f or deactivating the electronic loc k. Enter your 5-digit passw ord (the def ault is: 00 00 0). The display sho ws that this f eatur e is enabled. or The display sho ws that this feat ures is disabled. Music on Hold This f eat ure pla y s p[...]

  • Seite 79

    Miscellaneous Function s 79 Step by step Busy Signal when extension is busy This f eatures allo ws all telephones in the "Busy Signal" Group to automatically s witch to a bus y signal when a member of the group has a call in pr ogress (see Pr o- gramming a Digital T runk - Busy Signal, in th e Pr ogram- ming Manual). External calls do not[...]

  • Seite 80

    Step by step Miscellaneous F un ctions 80 or Enter the code f or selecting a country . Enter the country code (up to 8 digits). The code is stored and th e sy stem is restar ted. 4 * 9 1 2 Country Code Brazil 1 4463075 Chile 30259680 P ortugal 37 496521 Vietnam 4822081 8 Thailand 50692539 Ukraine 50889647 M e x i c o 5 1 9 11111 P akistan 51 951328[...]

  • Seite 81

    Miscellaneous Function s 81 Step by step Relay 1 The rel ay on the HiP ath 1 1 20 music module is used to control all peripheral equipment, suc h as the Door Opener , etc. Pr ess this ke y . > : Select and press to confirm. or > : or or Enter the code f or deactivating the r elay . T urkey 53951 509 Latvia 23730903 Lithuania 5436990 1 Italy 7[...]

  • Seite 82

    Step by step Miscellaneous F un ctions 82 If a F ax/DID f acility w as configured... The rela y can be controlled b y a remote MF telephone Required: The r emote telephone must ha ve a con ver - sation in progr ess with the s ystem’ s programming e x - tension. Pr ess this k ey . > : Select and press to confirm. or > : or or Enter the code [...]

  • Seite 83

    Miscellaneous Function s 83 Step by step Ac knowledging/deactivating a Gener- al Alarm If the Support T echnician configur ed the alarm f eature f or y our e xtension, it will ring whene ver there is an alarm condition on the HiP ath 1 1 00. Answ er the call to ac know ledge that the alarm was de - tected. If the alarm c all is not ac kno wledged, [...]

  • Seite 84

    Step by step Miscellaneous F un ctions 84 S c heduling T ime Reminders Pr ess this k ey . > : Select and press to confirm. or Enter the code f or canceling the alarm clock. : Select and press to confir m the type of scheduled time reminder y ou w ant. or > : or > : or > : or or or or Enter an option. For T ype 4 timed reminder only Ente[...]

  • Seite 85

    Miscellaneous Function s 85 Step by step Deletin g/Chec king a S cheduled T ime Re- minder Pr ess this ke y . > : Select and press to confirm. or Enter the code f or [DELETE?][DELE TE?] a T ime R e- minder . : Pr ess to confirm. or > : Select and press to confirm. S c heduled Time Rem inder Call Required: A time r eminder wa s scheduled. The [...]

  • Seite 86

    Step by step Miscellaneous F un ctions 86 COS (Class of S ervice) Chang eov er 1 The COS Changeo ver f eat ure authoriz es the user to use a dif f erent system e xtension temporarily to make calls as if he was at his o wn extension but w ith a lo wer class of service. Pr ess this k ey . > : Select and press to confirm. > : or Enter the code f[...]

  • Seite 87

    Miscellaneous Function s 87 Step by step > : Select and press to confirm. or > : or or Enter the code for deactiv ating Data Pr otection. Call W ait ing Signaling T one This f eature allo ws you to activ ate/deactivate the auto- matic sending of a signal (call waiting) f or a second call when a conv ersation is in progress. Required: T he ext[...]

  • Seite 88

    Step by step Miscellaneous F un ctions 88 Room Monit or 1 A Room Monitor (B aby phone) uses a telephone hand- set as a micr ophone to capt ure audio signals in a room. To a c t i v a t e Pr ess this k ey . > : Select and press to confirm. or Enter the code f or activ ating the Room Monitor f eature. Lif t the handset and position it tow ards the[...]

  • Seite 89

    Miscellaneous Function s 89 Step by step W ait f or a continuous tone (if necessary , switc h to DT- MF) then enter your internal number and the loc k’ s passw ord. Enter the number f or the extension to be monitor ed. W ait. T he user calls the e xtension assigned to the f ea- tur e to hear the audio signals present. Night S ervice 1 The Night S[...]

  • Seite 90

    Step by step Miscellaneous F un ctions 90 Call Forwar ding when there is no an- sw er on a for digital lines In some circumstances incoming calls o ver an digital line are f orwar ded to an O v erflo w extension af ter a specified timeout. 1 . When no MSN number is assigned to an extension number . 2. When a MSN number is assigned to an e xtension [...]

  • Seite 91

    Miscellaneous Function s 91 Step by step Door Opener 1 The Door Opener f eat ure allo ws a programmed exten- sion to open a specified door . Required: T he call is made to the Entrance T elephone. Lif t the handset. or Pr ess this ke y . The LED t urns on. : Pr ess to confirm. or Pr ess this ke y . > : Select and press to confirm. or Enter the c[...]

  • Seite 92

    Step by step Miscellaneous F un ctions 92 Remote Configur ation 1 The Remote Configur ation f eature allo ws for the r emote configuration of the HiP ath 1 1 0 0. Using a MF T elephone Required: The progr amming e xtension must ha ve a conv ersation in progr ess with the remote pr ogrammer . Pr ess this k ey . > : Select and press to confirm. &g[...]

  • Seite 93

    Miscellaneous Function s 93 Step by step Using the HiP ath 1 1 00 Manag er application 1 Required: • Analog line: The system’s serial port as well as the remote PC must be connected to a modem with ac- cess to the telephone network. • Digital line: The S 0 Option Module must be connect- ed to a ISDN-type digital line, and the remote PC must h[...]

  • Seite 94

    Step by step Miscellaneous F un ctions 94 Associated Group 1 The Ex ecutive/Secretary pro vides quic k access to ex- tensions that must communicate continually . With this f eature y ou can assign many non-Ex ecutiv e extensions (Secretaries) to a single telephone (Ex ecutiv e . Required: The A ssociated Group f eature mus t be con- figured (see P [...]

  • Seite 95

    Miscellaneous Function s 95 Step by step Call Charge Consultation 1 If call charges f or calls made have been established, the sy stem will ha ve the ability to show the to tals f or the calls on the displa ys of sy stem telephones. For the curr ent call: The call c harge is shown on the displa y at the end of the call (Standard) If you w ould like[...]

  • Seite 96

    Step by step Miscellaneous F un ctions 96 Pro g ra m m i n g t h e K e y s 1 The Ke y P rogramming f eature allo ws an extension to assign functions to a s ystem telephone ’ s programma- ble ke ys. This can also be accomplished using the Hi- P ath 1 1 00 Manager application. P r ocedure for pr ogra mming the key s Pr ess this k ey . > : Select[...]

  • Seite 97

    Miscellaneous Function s 97 Step by step Features for P rogr ammable Keys Pr ogrammable k ey s can be set to enable the follo wing f eat ures: The f eatur e can now be activ ated by pr essing the ke y . F or f eatures tha t can be activ ated or deacti- vated, suc h as "DO NO T DISTURB", simply press the appropriate k ey once to activ ate [...]

  • Seite 98

    Step by step Miscellaneous F un ctions 98 ” Anonymous Caller ID (Call T race)” Æ page 1 08 ”Message W aiting Indicator (MWI)” Æ page 62 ”Ov e r r i d e” Æ page 34 ”Caller Lists” Æ page 29 ”Hunt Group (HG) and Call Gr oup (CG) Login and Lo- gout” Æ page 7 1 ”UCD Group L ogin/L ogout” Æ page 73 ”Storing a phone number [...]

  • Seite 99

    Miscellaneous Function s 99 Step by step P rogr amming the P rocedure Key Y ou can store numbers and f unctions that include more than one action, that is, y ou can assign multiple com- mands to a single telephone k ey . Thus it is possible, f or instance, to store a ”Cost Code ” Æ page 50 function with all its required data (cost code + exter[...]

  • Seite 100

    Step by step Miscellaneous F un ctions 10 0 Printing Key Labels This f eature allo ws you to print labels f or progr ammable ke ys according to the functions f or which the y are con- figured, including Operator T erminal functions. This service is a v ailable on HiP ath 1 1 0 0 Manager (Ad- vanced Configur ation -> Pr ogramming the K eys -> [...]

  • Seite 101

    Miscellaneous Function s 101 Step by step > : Select and press to confirm. : Pr ess to confirm. or If you mak e a mistake: > : Select and press to confirm. All digits that wer e entered will be deleted. : Pr ess to e xit. Deleting Ke y Assignment Pr ess this ke y . > : Select and press to confirm. or Enter the code f or programming a k ey [...]

  • Seite 102

    Step by step Miscellaneous F un ctions 102 Headset 1 It is an accessory that can be installed on terminals to replace the use of the handset and provide the user with more comf ort and with hand-free operation. Models with electronic hook control (suc h as Siemens Elipse 1 .8 EHS and GN Netcom 91 20) for answ ering calls using a headset must use a [...]

  • Seite 103

    Miscellaneous Function s 103 Step by step Required: A headset must be connected. A k ey must be programmed f or the Headset f eat ure b y”P rogram - ming the Ke ys” Æ page 96 selecting HEADSE T ON on the menu, unless the headset has an electronic hook switc h. For ma k in g a ca ll Pr ess the HEADSE T ON k e y or the electr onic hook con- trol[...]

  • Seite 104

    Step by step Miscellaneous F un ctions 104 Storing a phone number in a program- mable key F or each ke y on the telephone set or additional terminal that has not been pr ogrammed y ou can store a tele- phone number that yo u dial freq uently . S ystem T elephone with a display . Pr ess this k ey . > : Select and press to confirm. or Enter the co[...]

  • Seite 105

    Miscellaneous Function s 105 Step by step Date and T ime S ettings If authorized, y ou can set the HiP ath 1 1 0 0 date and time. The date and time can be sho wn on your s ystem telephone displa y . Pr ess this ke y . > : Select and press to confirm. > : Enter the date (da y , month and y ear) in a 6-digit f ormat. F or e xample, 1 1 0903 for[...]

  • Seite 106

    Step by step Special functions for ISDN li nes 106 Special functions for ISDN lines Call Forwar ding on a Digital Line The Call F orwarding on a Digital Line f eature allows r e- routing calls to an e xternal number . > : Select and press to confirm. or Enter the code f or activating Call F orwarding. : Enter the type of Call F orwarding wanted.[...]

  • Seite 107

    Special functions for ISDN lines 107 Step by step Deactivation of Call Forwar ding > : Select and press to confirm. or Enter the code f or deactivating Call F orwardin g. : Enter the type of Call F orwarding w anted. or > : or > : or or or Enter an option. Enter the Call F orwarding MSN. : Pr ess to confirm. or If you mak e a mistake: >[...]

  • Seite 108

    Step by step Special functions for ISDN li nes 108 Anonymous Caller ID (Call T r ace) 1 Allows a local car rier to identify e xternal and malicious anonymous caller s. The caller ID can be determined during a call or up to 30 seconds af ter the call. How ever , it is critical that the handset r emains of f the hook. Required: An external call is in[...]

  • Seite 109

    Special functions for ISDN lines 109 Step by step Using Features pro vided by a Carrier over an ISDN Netw ork In some countries y ou ma y access f eatures of f ered b y a local carrier f or ISDN lines (ask your sy stem’ s technical support personnel f or more infor mation). Pr ess this ke y . > : Select and press to confirm. > : or Enter th[...]

  • Seite 110

    Step by step Practical Guide 110 P ractical Guide Care of th e T elephone • T o clean the telephone use a slightly damp cloth or an antistatic cloth. Nev er wipe the phone with a dry cloth! • If necessary , you ma y use a diluted mild detergent (commercially a vailable). Af ter cleaning , thoroughly remo ve the deterg ent using a cloth dampened[...]

  • Seite 111

    Practical Guide 111 Step by step S ystem Error Messages This function pr o vides indication that an er ror occurr ed in the sy stem. The error i s signaled on the k ey s and on the display s of system telephones . Required: S ystem T elephone with a display . Select the ke y programmed f or indicating sy stem err or messages. > : Navigate thr ou[...]

  • Seite 112

    Step by step Practical Guide 112 Display Messages This f eature sho ws on the telephone dis play inf orma- tion about actions perf ormed by the user . P ossible cause: This message confirms that an err or has occurred. P ossible cause: Memory space av ailable for tic k ets is full. T ickets will be ov erwritten. P ossible cause: DISA pass wor d ent[...]

  • Seite 113

    113 Index Index A Acknowledging/Deactivating a General Alarm Deactivating a General Alarm ............... 83 ACS ............................................................... 39 Alarm clock .................................................. 83 deleting/checking a scheduled time ... 85 schedule timed reminders .................... 84 scheduled tim[...]

  • Seite 114

    114 Index Functions for making calls using a specific line ................................ 23 Functions used during Calls ..................... 44 Functions used during calls conference .............................................. 47 consultation ............................................. 44 cost code .........................................[...]

  • Seite 115

    115 Index Miscellaneous functions acknowledging/deactivating a General Alarm ........................................................ 83 alarm clock .............................................. 83 Associated Group ................................... 94 busy signal when extension is busy ... 79 call waiting signaling tone ..................... 87 [...]

  • Seite 116

    116 Index U UCD Agent in Service/Out of Service .... 75 Urgent call/recall when busy .................... 35 Using ............................................................ 13 Using a specific line ................................... 23 Using a temporary MSN for making a call .......................................................... ... 43 V Vo[...]

  • Seite 117

    Terminals, Adapters and Accessories 117 T erminals, Adapters and Accessories Using options impro ves perf ormance and provides more comf or t to the user during work. Additional optiP oint T erminals: Additonal termin als pro vide increased conf ort, ef ficienc y and saf ety . The f ollowing terminals are supported: optiP oint k ey module, optiP oi[...]

  • Seite 118

    Feature Codes 118 Feature Codes Sy m b o l s Numbering Plan Sy m b o l s Explanation , , ... Enter numbers, ke ys, passw ord, internal or externa l numbers, et c. Signaling with a short beep / Lif t/Replace the handset Initiate conv ersation X and Y Numeric variables Service Menu Pr ogrammable k e y LED ON Pr ogrammable k e y LED OFF Pr ogrammable [...]

  • Seite 119

    Feature Codes 119 Features F eatures can b e selected as f ollows: 1 . Using the Navig ation k eys in the Main Men u 2. Using the Service Menu ke y then bro wsing the f eat ure option list 3. Using the Service Menu ke y and the appropriat e F eature Code 4. Using a programmable k ey 5. Using a Feat ure Code Feat ure Code S ystem T e lephone Feat ur[...]

  • Seite 120

    Feature Codes 120 Internet A ccess Activ ation external line Internet A ccess Deactivation external line External Line Reser v ation Busy 1) W ait f or Phone rings external or 2) Phone rings ex ternal Functions Used for Making Calls S ystem Speed Dial + ... Individual Speed Dial + (“X” is from 4 to 9) Individual Speed Dialing Pr ogramming + : n[...]

  • Seite 121

    Feature Codes 121 W armline (If programmed) Wa i t fo r Override busy e xtension busy extension Silent Monitoring busy e xtension bus y e xtension Callback T o activate (Extension does not answ er or is busy) 1º) no answ er : or . W ait f or . Phone rings or 2) W ait for . W ait f or . The telephone rings. Callback Deactivation Carrier Using a T e[...]

  • Seite 122

    Feature Codes 122 Tr a n s f e r (When an external analog line programmed as “T ype of An- sw ering Signal ” or a digital line is being used, you must wa it f or an ans wer bef ore tr ansf er- ring the call. F or transfer s with- out consultation, there is no need to wait bef ore answering) Internal extension External < > : number ( ) Fun[...]

  • Seite 123

    Feature Codes 123 Consultation from anot her extension VM Group passw ord e xtension Consultation from an exter- nal extension y our ex ternal number + passw ord e x- tension Miscellaneous functions Door opening and closing (Af ter answer b y the Entrance T elephone) General Alarm Deactivating password Electronic Loc k P assword Change current pass[...]

  • Seite 124

    Feature Codes 124 Music on Hold Deactivation Remote Configuration HiP ath 1 1 00 Manager Remote configur ation using a standard MF tele- phone 1) Progr amming extens ion must hav e a con ver sation in progress with the remote pr ogrammer: Remote pr ogrammer mus t pro vide: passw ord programming codes. or 2) Remote progr ammer dials into the system [...]

  • Seite 125

    Feature Codes 125 Alarm Cl ock Daily , except w eekends time (e.g., 1 230) : Alarm Cl ock Af ter a specified time period time (e.g ., 1 230) : Alarm cl ock F or a specified date and time date/time (e.g., 241 21830) : Alarm cloc k Deactivating : UCD Subscriber Group Functions Ag ent A vailable Ag ent Una v ailable Calling a UCD Subscriber Group (“[...]

  • Seite 126

    Feature Codes 126 Call For war ding f or MSN when the line is busy Act iva ti o n external MSN Call F orw arding - Busy , for MSN De activation Anon ymous Caller ID (T race) Restriction for sending MSN Act iva ti o n Restriction for sending MSN Deactivation Using Feat ures pr ovided b y a Carrier on ISDN Lines external line IS DN cod e Notes: • F[...]

  • Seite 127

    © Siemens Ltda. Siemens Communications Rua Pedro Gusso, 2635 • Curitiba-PR/BR Ref. No.: A31003-K1 160-B801-7-7619 Subject to a vailability . Right of modification reserved. 16.08.06 V6.0 www .siemens.com/hipath The information in this d ocument provides only general descrip tions of the features. The actual features may not correspond exactly to[...]