POSline VE5850 Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung POSline VE5850 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von POSline VE5850, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung POSline VE5850 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung POSline VE5850. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung POSline VE5850 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts POSline VE5850
- Den Namen des Produzenten und das Produktionsjahr des Geräts POSline VE5850
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts POSline VE5850
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von POSline VE5850 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von POSline VE5850 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service POSline finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von POSline VE5850 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts POSline VE5850, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von POSline VE5850 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    VE5850 / VE5855 PT Network Dome Camera User’s Manual V er s ion 1.0 1[...]

  • Seite 2

    Contents Contents ......................................................................................................................... 2 Package Contents ........................................................................................................... 4 System Requirements .............................................................[...]

  • Seite 3

    Attachment B: Bandwidth Estimation ......................................................................... 71 Attachment C: T roubleshooting and F AQs .................................................................. 72 3[...]

  • Seite 4

    Package Contents The PT Network Dome Camera is provide d with the followin g accessories. Please contact your dealer if any one of the following is missing. 1. PT Network Dome Camera 2. 12V DC power cable 3. Device Cover 4. Screws 5. A V Y cable 6. Quick guide 7. CD 4[...]

  • Seite 5

    System Requirements PT Network Dome Camera Internet Environment LAN 10/100M Ethernet Wireless LAN 802.11b or 802.11g Monitor System Requirements OS support Windows 2000 Profe ssional SP4, XP Home SP2 Browser support Internet Explorer 6.x or later Hardware CPU: Pentium 4 2.4 GHz or later Memory: 256 MB (512 MB recommended) VGA card resolution: 800 x[...]

  • Seite 6

    Introduction The PT Network Dome Camera is a multi-f unctional stand-alone PT Internet Cam era that can connect to Ethernet, LAN, or any broad-band networks . Unlike trad itional CCTV cameras, the product has a built-in CP U and webpage server to provide users with a mechanism for hom e security or remote office m onitoring applications. It support[...]

  • Seite 7

    System Introduction 1. DC power cable: The DC input connector ha s a socket to conn ect the product to a power source. 2. Ethernet connector: An RJ-45 connector is provided for connection to the 10Base-T Ethernet cable or 100 Base-T High Speed Ethe rnet cable. This port can automatically detect or coordinate the transm ission rate of the network. 3[...]

  • Seite 8

    Note 1: If you want to hang this product fr om the ceiling, do not fasten it to the asbestos board on a light metal frame. The fragile asbestos bo ard cannot secure this pr oduct properly and may cause it to dr op, possibly causing injuries to personnel or damage to the pr oduct. Note 2: When installing this product, pay attent i on to the horizont[...]

  • Seite 9

    External alert bus (DI/DO) For more information about DI/DO, refer to Attachm ent A. Reset to factory settings After turning on the power, insert a slim pl astic object into the reset orifice and pre ss for five seconds to restore the unit to factory settings. Built-in microphone The product is provided with built-in microphone pickup f unction. Do[...]

  • Seite 10

    Hardware Installation Y ou can use bundled screws and the device c over to secure this camera to the ceiling (strongly recommend this type of installation for the best ef fect) or place horizontally (this camera has image inversion functi on, please refer to the “Control Panel” section). Note 1: If you want to hang this product fr om the ceilin[...]

  • Seite 11

    supply to the AC power socket. After completing the installation and power connection, the lens on this camera will rotate automatically . The Link and Alert LEDs will show green lights for at least 5 seconds. Note: The user can re fer to the bundled Quick In stallation Guide for quick installation. The LED light status c an be set to display thr e[...]

  • Seite 12

    Camera Settings After the hardware has been installed, inse rt the supplied CD in the computer and execute the file IP FINDER.EX following th e steps below to search for and change the IP address of the camera. 1. Start the machine. Execute the IP Finder.ex e from the supplied CD. 2. Find the camera (Search) Search for the product from your LAN. Th[...]

  • Seite 13

    3. Click Subm it to validate new settings. 5. Confirmation When all changes have been c onfirmed, click “Exit” to quit. 4. When all changes have been confirmed, click Exit to q uit. Notes: 1. The IP FINDER can only find the IP addresses of cameras that share the same hub on the LAN. For information about finding IP add resses on the Internet, r[...]

  • Seite 14

    Camera Setting from a Router You can use DHCP when you want to use the camera on the Intranet (LAN). However, the IP must fixed when you want to use the cam era on a WAN. For th is application, it is required to set up a virtual server on the ADSL router. Follow the steps below to complete the setting: 1. Enter the camera setting page to s et a fix[...]

  • Seite 15

    Change the Internet Explorer Setting This product uses ActiveX Control to play images and sound on your PC. The ActiveX Control application software wi ll be downloaded to your PC when you connect it to the Internet. To ensure successf ul download of the software, the Internet Explorer "security settings" must be change d accordingly. Mak[...]

  • Seite 16

    Enter the Main Page 1. Open the IE browser and key in the IP address of the product. Key in the IP addr ess of the camera When the login scree n appears, key i n "root" in the User Name and Password fields. Clic k OK. Camera logi n screen 2. Key in the default “username” and “password”. Default User Name: root Default Password: ro[...]

  • Seite 17

    Click “Install ActiveX Control”. Setup prompt screen 4. The security warning screen appears. Click "Install". Click “Install”. 5. When ActiveX Control is installed su ccessfully, you will see the camera image and interface. Came ra ma in pa ge an d imag e 17[...]

  • Seite 18

    Camera Main Page Descriptions: Source: Information bar 1. Format: resolution of the current video stream 2. FPS: Frame Per Second of th e current video stream 3. BitRate: bandwidth per second of the current video stream Product name Image area Attention: Please change th e streaming setting to HTTP if nothing appears in the image area. 18[...]

  • Seite 19

    Control panel 1. Camera direction: controls the direction of the camera (up, down, left, right, home position). Direction c ontrol. 2. Camera speed: controls the rotation speed of the camera from “1” (lowest) to “7” (highest). Rotation speed. Speed 1 2 3 4 5 6 7 Angle/Sec. 3 20 40 60 80 100 120 19[...]

  • Seite 20

    3. Preset: presets the rotation points for the camera (16 points) 4. Click Update to exit. 1. Click Set to enter the Preset Setting screen. 2. Enter t he name of the lo cation. 3. Control the cam era direction. 5. Select the num ber you need and cl ick Go. The ca mera moves to the area a utomatically as set up by the selected number . 20[...]

  • Seite 21

    4. T our: Enable or Disable the fixed point auto tour mode of the camera. The camera’ s pre-set fixed points must be set for this function to work. This function allows the setting of 5 tour groups. 1. Click Set to enter the T our Setting screen. 3. Dwelling time (sec.) at each tour point. 2. Name t he tour . Y ou can set up 5 tour groups at max [...]

  • Seite 22

    5. AutoPan: enables/disables AutoPan. You can enable the AutoPan function to make the cam era automatically move back and forth horizontally. Disable th e AutoPan function to stop the scan. 6. Alert: displays alert trigger This indicator flashes to warn you when a movement or alert is detected. Click to stop the flash. Alert trigger display AutoPan[...]

  • Seite 23

    8.Language: selects a UI language Four languages are available: English, Si mplified Chinese, Traditional Chinese and Japanese. Selects language 9.Camera Position: sets the position for display of the image Desktop: Upside-down image Ceiling: Normal im age (displays on the desktop; default value) Mirror: Mirror image Rotate 180: Mirrore d and upsid[...]

  • Seite 24

    10. Zoom In/Out: Camera scr een display size V iewing option is from 0.5 to 4 times the screen size. Note: When you use zoom in, the screen seem s r ough because the res olution after digital zoom exceeds the original re solution. Select an image size 11.Streaming: sets the video stream protocol (HTTP is recommended ) This product provides three di[...]

  • Seite 25

    Select a video stream protoco l 25[...]

  • Seite 26

    12.Brightness: adjusts video brightness / Contrast: adjusts video contrast Press + (increase) or ﹣ (decrease) from the setting window to adjust the brightness or contrast of the image. Adjust brightn ess/contrast of the image 13.REC: executes the video recording function Click this button to star t video recording and save the image f ile in the [...]

  • Seite 27

    15.Path: sets the save path and name for recorded images and snapshots. The filename is the recording date by def ault. You can identify the file by prefix of the filename. Click the Path field to select the folder to save the file. Save the path Pickup function Automatic Noise Suppression system 16.Audio On/Off: turns on/o ff the pickup function C[...]

  • Seite 28

    System Settings System setting contains basic and applicati on settings. The basic setting is execute d for basic system information, transmission sp eed, audio/video code, user authorization, date/time, and IP filter, while the applica tion setting is executed f or event triggering definition and other relevant settings, definition of the mo tion [...]

  • Seite 29

    Basic Setting >Video/Image Basic Setting > Video Image > Video Image  Basic Setting > Video / Im age > Video Image > 3GPP To view the camera image using a 3G ce llular phone, click Enable to enable the 3GPP mode. (Note: When the 3GPP mode has been activate d, all relevant parameters are set automatically and cannot be changed. [...]

  • Seite 30

    4. Enter the link name. 3. Add a new link. 5. Enter the IP address of the camera, e.g. rtsp://xxx.xxx.xxx.xxx:554/cam1/3gpp 6. Select OK to save the setting. 7. Select this stream name to proceed with linking. 8. Select “Y es” to connect. 10. Loading the image. 9. Connecting. 30[...]

  • Seite 31

    1 1. V ideo stream screen . 31[...]

  • Seite 32

     Basic Setting > Video / Image > Video Image >Video Format You can select MPEG4 or MJPEG as th e video format. It is recommended to select MPEG4 for real-time browsing to optimize the bandwidth. MJPEG is a good choice for the best resolution when video recording is required for collection of evidence. Select a video st ream ing format ?[...]

  • Seite 33

     Basic Setting > Video / Image > Vi deo Image >Frame per Second (FPS): With NTSC, you can choose 1, 2, 3, 4, 5, 6, 7, 10, 15 or 30 for video resolution With PAL, you can choose 1, 2, 3, 4, 5, 6, 12 or 25 for video resolution. Select a FPS  Basic Setting > Video / Image > Video Image >Video Quality You can select Fix Quality [...]

  • Seite 34

    Select GOP to update the speed. GOP provides users with the function to set the pages of the I Frame and P Frame to be transmitte d in the MPEG4 mode. Basically, the I Frame page contains the entire picture and needs higher bandwidth, while the P Fram e page only contains the parts th at are different from th e I Frame and need lower bandwidth. Hen[...]

  • Seite 35

    OSD setting Brightness/con tract adjustm ent Date, time, and text display 35[...]

  • Seite 36

    Basic Setting > Audio (Sound) Basic Setting > Audio > Audio (sound setting)  Basic Setting > Audio > Audio > Audio Raw Format You can select No Audio or PCM. When you select No Audio, the sound transmission from the built-in m icrophone pauses. When you select PCM, the sound transmission resumes. The factory default is PCM. Sou[...]

  • Seite 37

    Basic Setting > User(User) The administration of the camera can set up access privileges by administrator, operator, and viewer to ensure the securi ty and control of the camera. The access privileges and setting step s are described as below. Basic Setting > User > User List (access privilege list) The access privileges of the administrat[...]

  • Seite 38

    User setting Change the pri vilege or pass word of a user . Y ou cannot chan g e the nam e of the user . Add a n ew user and set up a different privilege. Delete a user from the list. Log in the use rname, passw ord and privilege as required. Y ou can als o define the PTZ control here. Basic Setting > User > User Setting (privilege setting) F[...]

  • Seite 39

    Basic Setting > Networ k (Network Settings) Basic Setting > Network > Net wor k (cable network setting page)  Basic Setting > Network > Network > IP Assignment Cable network setting page DHCP setting: DHCP(Dynamic Host Configuration Protocol) is a protocol tha t enables automatic assignment of TCP/IP information to the client. [...]

  • Seite 40

    Basic Setting > Network > W ir eless (wir eless network setting page) The cable network setting procedure shall a pply where the LAN socket is connected to the network cable. Where wireless network is required, you need to remove the network cable after completing the wireless network setting and restart the m achine. W ireless network settin[...]

  • Seite 41

    Mode: Selection of the wireless networking mode 1. Infrastructure: Infrastructure n etworking mode Thiscamera uses the wireless Access Point (A P) as the hub when set to infrastructure networking mode and connects to th e network via the wireless AP. 2. AdHoc: Point-to-point networking mode This camera connects to other wireless devices via a wirel[...]

  • Seite 42

    Network authen tication type Authentication Type: Network authentication type 1. Open System: No encryption. 2. Shared Key: Security of data is highl y protected by encryption during transmission. Note: Refer to the user setting ins tructions of your wireless IP sharer for m ore information. Base station S SID name Base station encryption settings [...]

  • Seite 43

    Encryption options IP setting in the wireless networkin g mode WEP Encryption: WEP encryption function When the base station (AP)which you wa nt to access has enabled the encryption function, you need to acquire the following information by accessing its encryptio n settings. You can use acomputer equipped w ith wireless networki ng function to vie[...]

  • Seite 44

    Encryption mode Encryption authentication type Encryption group WEP security mode : Select an enc ryption mode from the list. The format is “None” by default, indicating that the security function is disabled. Authentication mode : One of the following authenti cation modes is required when you select a WEP encryption mode from the security lis[...]

  • Seite 45

    3. SSID: Enter the server na me of the base station. 4. WEP Encryption: Select the encrypted key that is the same as the base station. 5. KEY: Select a group that is the same as the wireless base station. You m ust select KEY1 for base stations that only have a set of keys. 6. DHCP ON/OFF: DHCP ON is recommended. 7. Save the settings. 8. Restart th[...]

  • Seite 46

    Stream ing port setting Basic Setting > Network > PPPoE (dial-up network ing setting) PPPoE: Point-to-Point Protocol over Ethernet is a protoc ol that supports access to a high-speed wideband network using a PC and a wideband modem (such as xDSL, Cable, Wireless modem). The user need only to equip the PC with an Ethernet card and apply to an [...]

  • Seite 47

    3. Key in the IP address of the camera and enter "PPPoE Setting" following the route Setting Î Basic Setting Î Network Î PPPoE. 4. Key in the xDSL "Username" and "Pa ssword" acquired from your ISP. Click Save to confirm the setting. 5. Where the ADSL modem and the camera is connected via a switch-hub, you can press [...]

  • Seite 48

    Basic Setting > Network > DDNS (Dyn amic Domain Name Server Setting) The IP address (Ex. 210.168.0.22) is like a telephone number, while the website address is like a name in an address book. The DDNS allows the user to access the website by entering the name of the webs ite without memorizing a bunch of cold numbers. When you apply for an In[...]

  • Seite 49

    Basic Setting > Network > UPnP (Universal Plug and Play) If you connect your camera to a router , IP allocator , or wi reless AP , your camera will possibly be blocked by the NA T and can’t be located on the Internet. T o penetrate the firewall, activate the suppor tive item- UPnP . The Link UR L shows the external IP address and the port o[...]

  • Seite 50

    T o activate the UPnP function in W indows OS: Ex: W indows XP: 1. W indows component installation. 4. Click Net working Services 2. Click Add/Remove Pr ogram s 1. Click Control Pane l 5. Click Detail 6. Check UP uP User Interface 3. Click Add/Remove W indows Compone nts 2. Open W indows firewall option 2. Click Exceptions 1. Click W indows Firew a[...]

  • Seite 51

    3. V iew the connection device using “My Network Place” 1. Open “My Network Place” 2. The LAN camera appears. Double-click t o access the main page. Basic Setting > Network > S MTP Server (mail server setting) This camera is able to transmit im ages to a particu lar email address when a motion detection event occurs or a sensor is tri[...]

  • Seite 52

    Basic Setting > Network > Samba This camera is able to u pload the snapshots to a specified shared folder when an event is triggered. T o use this function, a Samba setting is required. Options: Active: Enable/Disable Samba Authentication : Enable/Disable Username: the username Password: the password Path: specify the IP address of the comput[...]

  • Seite 53

    Basic Setting > Network > Notifica tion Of IP Address Change (IP address change notice) This setting is not necessary for a fixed IP . For a dynamic IP , you need to update the IP address every time you connect to the Internet to access the camera. This settin g allows you to update the IP address by the automatic notific ation of IP address [...]

  • Seite 54

    Notification setting 54[...]

  • Seite 55

    Basic Setting > Date/Tim e (date/time setting) Date/T ime setting  Basic Setting > Date/Time > Server T ime (the date/time of the server)  Basic Setting > Date/Time > PC Time (the date/time of your PC)  Basic Setting > Date/Time > Time Setting (date/time setting) There are three ways to synchronize the time. 1. Synchro[...]

  • Seite 56

    Basic Setting > IP Filter This function filters IP addresse s and is able to allow or deny visits f rom particular addresses/target addresses. IP filter setting Basic Setting > IP Filter > General IP Filtering: enables/disa bles the IP filte r Policy: allows/denies access Basic Setting > IP Filter > Filter IP Address (Overview of the[...]

  • Seite 57

    Application Setting Application Setting > Event (e vent trigger setting page) This camera is equipped with intelligent security management f unctions. It ensures security monitoring by allowing user to de fine “trigger events” based on particular times and situations, and sets the camera respond to the event. Application Setting > Event &[...]

  • Seite 58

    Add Event : Add Event setting page Options: • General: Name: Name the trigger event h ere. • Response to event trigger: the time setting of the trigger event Always: Always monitoring During time: Check the date you want to m onitor (Sun~Sat) and the duration of monitoring here. For example, if you want to set the camera to monitor from 7 pm af[...]

  • Seite 59

    Add Schedule : Add Schedule setting page The Add Event setting page and the Add Sche dule setting page are basically the same except that the Add Schedule setting page does not have the option “T rigger by” to indicate the sources of the trigger ev ent. Click Save to save and activate your settings when you complete setting. Delete : delete the[...]

  • Seite 60

    The default status of the di gital input pin is set as “N ormal Open”, but users can change it to “Normal grounded” by setting the page “Setting->Application->Event->T rigger”: 1. When alarm input is set to be “Normal Op en”, then the external device connected to alarm input pin should be in open st atus. So when the extern[...]

  • Seite 61

    Click Add Ftp to go to the setting page a nd enter the information of the FTP server you specified. Add FTP setting page Name: the nam e of the FTP Network Address: IP address of the FTP Login: Log-in name Password: Log-in password Upload Path: Uploading path Port: Port Passive: Check to set the FTP status as passive Click Add Http to go to the set[...]

  • Seite 62

    ProxyPort: Proxy server port ProxyLogin: Proxy server log-in name Proxy Password: Proxy se rver log-in password Click Add T cp to go to the setting page and enter the info rmation of the TCP server you specified. Add TCP setting page Name : TCP se rve r na me Network Address: TCP IP address Port: TCP port Modify : Modifies the setting value Remove [...]

  • Seite 63

    Application Setting > Motion Detection You can open the setting frame by clicking on the area to monitor. To m ove area to monitor, drag the area with your mouse; to ad just the size of the fram e, drag the arrow to adjust after you move the mouse to the e dge of the area and le ft-click; There are 3 frames available for setting. You may adjust [...]

  • Seite 64

    Application Setting > Firmware upgrade Firmware upgrade page Contact your dealer for more information about firm ware upgrade. The sales representative will transmit the latest vers ion to you via e-mail. When you receive the firmware, decompress the file ( uImage.gz) to your PC and follow the steps below to execute the upgrade. Important! Read [...]

  • Seite 65

    4. Click Browse… to select the location wh ere the firmware file is stored. 5. Click submit . 6. The auto upgrade runs. The Upgrade S tatus shows the progress of the upgrade. When the firmware upgrade has been completed, the machine reboots autom atically . Reconnect to the server after 60 seconds. Note: The new firmware is burned into the F lash[...]

  • Seite 66

    Application Setting > Factory Default Y ou can use this function to reset to factory defa ult, but all changes, including the IP address, you have made are deleted. Reset to factor y default Factory Default: Reset to factory default. W arning dialog for rest to factory default Resets all parameters, ex cept the IP parameters: Y ou can use this f[...]

  • Seite 67

    Backup: Data backup Back all parameters: Back up all changes you have made. Wh en you click Backup , a file download window appears. Back up the file named param.bin ( Attention: Don't ch ange the file name; otherwise, the backup may fail. ) File backup Restore backup parameters : Y ou can select this function to restore the changes you have m[...]

  • Seite 68

    Application Setting > Reboot You can enable this function for the camera to reboot automatically. 68[...]

  • Seite 69

    Attachment A: External Alarm In addition to the motion detection executed by the internal soft ware application, the product can connect to external infrared det ectors, beepers, and smoke detectors. For more information about these external devices, contact to your local retailer , dealer or installation service provider . This produc t provides a[...]

  • Seite 70

    External Alarm I/O Circuit Diagram Pin 1 Wa r n i n g ! The alarm will be trigger ed when alarm pin 1 & 2 are formed as a short circuit. Please do not connect the electric voltage or current into alarm input pin because the electroni c current might burn th e product Pin 2 Wa r n i n g ! The alarm will be trigger ed when alarm pin 1 & 2 are[...]

  • Seite 71

    Attachment B: Bandwidth Estimation Since the FPS is dependent on the bandwidth of the cam era, the relationship between the size of an image file and the bandwidth is always the m ajor concern of the system construction engineer. The table below shows the relation between the resolution an d size of an MJPEG file in the NTSC system. Please note tha[...]

  • Seite 72

    Attachment C: Troubleshooting and FAQs Question Answer and Solution Function What encoder and decoder are used by the camera fo r sounds and images? The camera uses MJPEG or MPEG4 compression technology to provide quality images. MJPEG is a standard im age compression technology applicable to different browsers without the need to install additiona[...]

  • Seite 73

    • The anti-virus applications on the PC or the firewall might block the IP Finder from execution. If you can not execute the IP Finder, please disable your anti-virus applications or firewall. Internet Explorer does not display the camera screen correctly. Please be sure that the version of your Internet Explorer is 6.0 or later. Should you have [...]

  • Seite 74

    computer. sure that your Internet Explorer security is properly set (the default value is moderate). Re-connect to the camera main page and download the file again. Incomplete download or installation of the camera ActiveX control is the ma jor reason for this problem. Check the security setting of your Internet Explorer. Close and re-open Internet[...]

  • Seite 75

    I can't control the camera to move up, down, right, or left smoothly. Delay might occur when you are accessing a video stream and remotely moving the camera horizontally. Where significant delay is identified when you move the cam era horizontally or vertically deactivate the audio streams and/or reduce the size of the video stream... Camera I[...]