Philips WV-NM100 Bedienungsanleitung

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Zur Seite of

Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Philips WV-NM100 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Philips WV-NM100, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Philips WV-NM100 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Philips WV-NM100. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Philips WV-NM100 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Philips WV-NM100
- Den Namen des Produzenten und das Produktionsjahr des Geräts Philips WV-NM100
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Philips WV-NM100
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Philips WV-NM100 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Philips WV-NM100 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Philips finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Philips WV-NM100 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Philips WV-NM100, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Philips WV-NM100 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. Model No. WV -NM100 Network Camera Operating Instructions[...]

  • Seite 2

    2 We declare under our sole responsibility that the product to which this declaration relates is in conformity with the standards or other normative documents following the provisions of Directives EEC/73/23 and EEC/89/336. Nosotros declaramos bajo nuestra única responsabilidad que el producto a que hace referencia esta declaración está conforme[...]

  • Seite 3

    3 IMPOR T ANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not use near any heat sour[...]

  • Seite 4

    4 CONTENTS PREFACE ...................................................................................................................... 6 FEATURES ............................................................................................................... 6 PRECAUTIONS ...........................................................................[...]

  • Seite 5

    5 ADVANCED SETTINGS ................................................................................................ 54 Advanced Settings for "Operation mode" .................................................................. 54 Adjusting the Picture .........................................................................................[...]

  • Seite 6

    6 PREF ACE This camera offers you the following features: ● Y ou can use it with the web browser of a PC. You can view camera pictures, set up preferences for the camera and operate the camera with the web browser of a PC just by connecting the camera to a network. Note: Setting of the network environment is required depending on the PC. ● Y ou[...]

  • Seite 7

    7 PRECAUTIONS ● Refer all work related to the installation of this product to qualified service personnel or system installers. ● Do not operate the appliance beyond its specified temperature, humidity , or power source ratings. Use the appliance at temperatures within 0 °C - + 40 °C (32 °F - 104 °F) and humidity below 90 %. The input power[...]

  • Seite 8

    PLA TFORM Setting up and operating this camera is possible with PCs meeting the system requirements described below. OS: Microsoft ® Windows ® 98 Second Edition Microsoft ® Windows ® 2000 Professional Service Pack 2 Microsoft ® Windows ® Me Microsoft ® Windows ® XP Microsoft ® Windows NT ® Workstation 4.0 Service Pack 6a Computer: PC/AT C[...]

  • Seite 9

    9 TRADEMARKS AND REGISTERED TRADEMARKS • Microsoft, Windows, Windows NT and Windows XP are registered trademarks of Microsoft Corporation in the U.S. and/or other countries. • Netscape, Netscape Navigator, Netscape ONE, the Netscape N and Ship's Wheel logos are registered trade- marks of Netscape Communications Corporation in the U.S. and [...]

  • Seite 10

    10 MAJOR OPERA TING CONTROLS AND THEIR FUNCTIONS Front V iew Dome cov er Po w er LED Y ou can select ON or OFF f or the LED on the "System" page. (Ref er to page 63.) If ON is selected, this LED blinks when the camera is being accessed. This LED keeps on b linking for around 2 minutes e ven after access is terminated. Note: In MPEG-4 Mult[...]

  • Seite 11

    11 INST ALLA TIONS This is an example of an installation onto a wall. Screws W all-mounting brack et Install the wall-mounting bracket onto the wall using the screws. STEP1 Install the camera onto the wall-mounting brack- et by referring to the illustration shown on the left. It is possible to install the camera upside down. Install the camera in t[...]

  • Seite 12

    12 CONNECTIONS Connection between a PC and This Camera (Connection type 1) Connect the camera and the PC directly using an Ethernet cable when browsing the camera pictures or performing the network settings of the camera. < Connection example > < Required cable > Ethernet cable (category 5 cross cable) • All cameras connected to the n[...]

  • Seite 13

    13 Using with an Intranet (LAN) (Connection type 2) Connect the camera to an intranet (LAN) using an Ethernet switching hub or router when browsing camera pictures of a camera installed in the same LAN (the intranet of a company or home). < Connection example > < Required hardware > Ethernet switching hub or router < Required cable &[...]

  • Seite 14

    14 CONNECTIONS Using via the Internet (Connection type 3-4) Connecting the camera to the Internet using an xDSL modem or a cable modem. < Connection example > < Required hardware > • Cable modem or xDSL modem • Broadband router < Required cable > Ethernet cable (category 5 straight cable) • When the camera is connected using[...]

  • Seite 15

    15 SETUP After completing the connections, it is necessary to set up the network of the PC and the camera. To operate the camera connected in a network such as a LAN or the Internet, it is necessary to set up the network. Use the provided "Panasonic IP Setup" software to set up the network of the camera. (Refer to the next page). If the s[...]

  • Seite 16

    16 SETUP Setup with the Provided " Panasonic IP Setup " Software Set up the network of the camera by using the "Panasonic IP Setup" software included on the CD-ROM provided with the camera. The "Panasonic IP Setup" starts up. The MAC address and the IP address of the connected camera will be displayed. (Click the [REFR[...]

  • Seite 17

    17 Set parameters for each item. "IP Address" "Subnet Mask" "Default Gateway" "HTTP Port" Enter parameters depending on your environ- ment. For further information about the parameters, refer to pages 27-28. "DHCP" "DNS" Click the [Enable] radio button when using the DHCP and the DNS. When[...]

  • Seite 18

    Begin the setup when the PC is in the same condition as just after the startup. The "Control Panel" window appears. Screenshot 2 Screenshot 1 18 SETUP Select "Control Panel" ([Start] - [Settings] - [Control Panel]). STEP1 Click once to select the [Network] icon. STEP2 Network Setup of the PC To set up the network of the PC, firs[...]

  • Seite 19

    19 The "Network" window appears. If the "TCP/IP" item is not displayed, refer to the operating instructions of the OS and follow the procedures to install the TCP/IP. The "TCP/IP Properties" window appears. Screenshot 4 Note Screenshot 3 Click the [Configuration] tab. Click to select the TCP/IP protocol of the cur- ren[...]

  • Seite 20

    20 SETUP Using Windows 2000 The following procedures are examples when using Windows 2000. You can proceed in the same way when using Windows NT. Log in as one of the administrators before beginning the setup. ! Important Begin the setup when the PC is in the same condition as just after the startup. The "Network and Dial-up Connections" [...]

  • Seite 21

    21 The "Local Area Connection Properties" window appears. If the "Internet Protocol (TCP/IP)" item is not displayed, refer to the operating instructions of the OS and follow the procedures to install the TCP/IP. The "Internet Protocol (TCP/IP) Properties" window appears. Screenshot 4 Note Screenshot 3 Click to select &[...]

  • Seite 22

    22 SETUP Using Windows XP (Category V iew) Begin the setup when the PC is in the same condition as just after the startup. The "Control Panel" window appears. The "Network and Internet Connections" window appears. Screenshot 3 Screenshot 2 Screenshot 1 Select "Control Panel" ([Start] - [Control Panel]). STEP1 Double cl[...]

  • Seite 23

    23 The "Network Connections" window appears. The "Local Area Connection Properties" window appears. The "Internet Protocol (TCP/IP) Properties" window appears. Screenshot 6 Screenshot 5 Screenshot 4 Click to select "Local Area Connection", and then click "Change settings of this connection" in the &[...]

  • Seite 24

    24 SETUP Network Setup of the Camera After completing the network setup of the PC, begin the network setup of the camera. If multiple cameras are connected, it is required to set up each camera individually. The following information is necessary for the network setup of the cameras. If you do not have the following information, refer to your netwo[...]

  • Seite 25

    25 The "Top Menu" page of the camera setup appears. The "Basic setup" page appears. The "Operation mode" page of "Advanced setup" appears. Screenshot 5 Screenshot 4 Screenshot 3 Click the [Setup] button. The login window will appear when you press one of the buttons ([Camera Control], [Alarm Log List], [Setup[...]

  • Seite 26

    26 SETUP The "Network" page appears. Screenshot 6 Set parameters for each item in the "Network" page. The parameters differ depending on the connec- tion type (refer to pages 12-14). For further information, refer to the next page. Click the [SET] button after completing the setup. After you click the [SET] button, the "Com[...]

  • Seite 27

    27 Parameters for the " Network setup " Items Depending on the Connection T ype Item Connection type Description of the parameter IP address Connection type 1 Enter "xxx.yyy.zzz.nnn" for the IP address (where "xxx.yyy.zzz" should be the same numbers assigned to the PC, and "nnn" should be a number from 2 to 2[...]

  • Seite 28

    28 SETUP Network speed Common to all connection Set the network speed. types Use the default setting "auto" for the network speed. Selectable parameters: auto (default setting), 100 Mbps (full duplex), 100 Mbps (half duplex), 10 Mbps (full duplex), 10 Mbps (half duplex) HTTP port Connection type 1, 2 and 3 Use the default setting "80[...]

  • Seite 29

    29 Installation of the MPEG-4 Plug-in Installation of the plug-in is required to browse motion pictures. Insert the provided CD-ROM into the CD-ROM drive of the PC. The launcher software starts up automatically. Click the [MPEG-4 Installation] button. After the installer starts up, follow the instructions of the wizard. Entering a password will be [...]

  • Seite 30

    30 SETUP Basic Settings After completing the network setup of the PC and the camera, begin the basic settings of the camera. The basic settings are the minimum settings required to operate the camera, such as date setting and setting of "Operation mode". Begin the setup when the PC is in the same condition as just after the startup. The b[...]

  • Seite 31

    31 The time on the browser will be displayed as hours and minutes (00:00), though you can set hours, min- utes and seconds in "Time setup". ! Important Click the [Setup] button. The login window will appear when you press one of the buttons ([Camera Control], [Alarm Log List], [Setup]) on the "Top Menu" page for the first time. [...]

  • Seite 32

    32 BROWSING PICTURES If the setup has been completed, you can browse through the pictures on the camera. The pictures of the camera can be displayed as still pictures or motion pictures. Displaying multiple pictures of multiple cameras on a screen is also possible. To display multiple pictures of multiple cameras on a screen, refer to page 36. Moni[...]

  • Seite 33

    33 Begin the operation from the "Basic setup" page. The "Control" page appears and the still picture of the cam- era is displayed. Operation buttons are displayed below the still picture. Screenshot 2 Screenshot 1 How to operate If the preparations have been completed, you can begin the operation from the "Basic setup"[...]

  • Seite 34

    34 BROWSING PICTURES Monitoring the Motion Picture of a Single Camera Set as follows to monitor the motion picture (MPEG-4) of a single camera. • To monitor the motion picture of a camera, installation of the plug-in is required. For further information, refer to page 29. • You may have problems browsing motion pictures depending on the bandwid[...]

  • Seite 35

    35 Begin the operation from the "Basic setup" page. The "Control" page appears. Screenshot 2 Screenshot 1 To display the motion picture of the selected camera, click the [Live-ON] button. To quit displaying the motion picture of the selected camera, click the [STOP] button. The motion picture disappears. On this page, you can al[...]

  • Seite 36

    36 BROWSING PICTURES Monitoring Still Pictures of Multiple Cameras You can monitor pictures of multiple cameras on a single monitor screen (multi-screen) simultaneously. You can display multiple camera pictures from up to four cameras on a single monitor screen. To monitor camera pictures on the multi-screen, registration of the cameras to be monit[...]

  • Seite 37

    37 The "Operation mode" page of "Advanced setup" appears. The "Multi-screen" page appears. Screenshot 3 Screenshot 2 Set the IP addresses of the cameras to be moni- tored on the multi-screen. You can register up to eight cameras as two groups by registering four cameras in each group. Camera 1 – Camera 4 are register[...]

  • Seite 38

    38 BROWSING PICTURES Begin the operation from the "Multi-screen" page. The "Control" page appears. The still picture of the camera is dis- played. The camera pictures are displayed on the quad screen. Screenshot 3 Screenshot 2 Screenshot 1 If five cameras or more are connected, the next multi-screen will be displayed by pressing[...]

  • Seite 39

    39 • If the preset position is not registered, you cannot add the preset position to "Preset tour". • If a preset name is not entered, you cannot select the preset position. (Preset name cannot be clicked as it does not appear in the "Preset" area.) ! Important Monitoring the Picture of a Camera in a Preset Position You can [...]

  • Seite 40

    40 BROWSING PICTURES How to Operate Monitor the picture of the camera in a preset position. First, select whether a still picture or a motion picture is to be monitored in a preset position on the "Basic setup" page. Refer to page 24 and 25 to display the "Basic setup" page. Begin the operation from the "Basic setup" p[...]

  • Seite 41

    41 Operate while monitoring the picture. (The screenshot below shows when a multi-screen is used.) The "Save Picture" window appears. Screenshot 2 Screenshot 1 Saving the Currently Monitored Picture on the PC Save the still picture currently monitored as a file on the PC. You can save the picture either as single screen or multi-screen (q[...]

  • Seite 42

    42 DETECTING MOTION IN THE MONITORED AREA When motion is detected in the monitored area, "Alarm" appears on the monitor screen. Simultaneously, you can save the picture of the alarmed area and send an alarm mail by e-mail (motion detector function). You can also automatically transfer the saved image to the server. To activate these funct[...]

  • Seite 43

    43 • Inform by sending e-mails. You can send an alarm mail that notifies an alarm has occurred and the alarm date and time to a designated e-mail address registered in advance. You can also attach a picture to that mail. You can register up to four e-mail addresses to which this alarm mail will be sent. Contents of the alarm mail: "In WV-NM1[...]

  • Seite 44

    The "Operation mode" page of "Advanced setup" appears. The "Alarm" page appears. Screenshot 3 Screenshot 2 44 DETECTING MOTION IN THE MONITORED AREA Set the items on the "Alarm" page. Refer to the next page for details about each item. Click the [SET] button after completing the set- ting. STEP4 STEP3 Click t[...]

  • Seite 45

    45 [E-mail notice setup] " E-mail notice " Select "ON" or "OFF" to set whether to notice by e-mail or not when an alarm occurs. " SMTP server address " Enter the SMTP server address of the sender " Authentication " Select "SMTP", "POP3" or "None" for the authentica- tio[...]

  • Seite 46

    46 DETECTING MOTION IN THE MONITORED AREA Setting of the Motion Detection Area Set the area where motion has to be detected. You can set up to four areas. The setting can be made on the "VMD area" page of "Alarm&Transmission". Begin the operation from the "Basic setup" page. Refer to page 24 and 25 to display the &[...]

  • Seite 47

    47 The "Alarm" page appears. The "VMD area" page appears. Screenshot 4 Screenshot 3 Click the [VMD area] tab. STEP3 Select the desired area number to be registered by clicking the [Area 1] - [Area 4] radio buttons. Up to four areas can be designated. Designate the area for the selected area number by clicking on the picture. To [...]

  • Seite 48

    • Though the "Alarm log list" displays up to 100 alarm logs, only 60 pictures can be stored at the maximum. • Depending on the traffic of the network, a drop frame may occur while monitoring alarm pictures. If this occurs, click the [ B ] button or the [ A ] button to monitor each frame. • Display the saved still pictures (JPEG) usi[...]

  • Seite 49

    49 TRANSFERRING PICTURES TO THE SERVER Transfer the pictures stored in the camera to the server. The transfer to the server can be made in the two following ways: • Transfer pictures when an alarm occurred in the motion detection area. • Transfer pictures at designated intervals. To transfer the pictures to the server, the settings are required[...]

  • Seite 50

    50 TRANSFERRING PICTURES TO THE SERVER The "Alarm" page of "Alarm&Transmission" appears. The "FTP client" page of "Alarm&Transmission" appears. Screenshot 4 Screenshot 3 Click the [FTP client] tab. STEP3 Set the items on the "FTP client" page. This explanation is only for "Common setup&[...]

  • Seite 51

    51 T ransferring Pictures to the Server at Designated Intervals Set the interval time to transfer pictures to the server at designated intervals. The setting can be made on the "FTP client" page of "Alarm&Transmission". Refer to page 49 and 50 to display the "FTP client" page of "Alarm&Transmission". [...]

  • Seite 52

    52 TRANSFERRING PICTURES TO THE SERVER T ransferring Pictures to the Server when Motion is Detected Set for the pictures of the motion detection area to be transferred to the server when motion is detected by the motion detector function. The settings can be made on the "FTP client" page of "Alarm&Transmission". Refer to pag[...]

  • Seite 53

    53 OTHER FUNCTIONS Alarm Connector and AUX Output Connector Security door sensor Alarm input connector Ground terminal Alarm input Alarm output connector A UX output connector (T o control external devices: for e xample, lighting ON and OFF) Customizing the Contents of the Alarm Mail You can customize the contents of the alarm mail notifying that a[...]

  • Seite 54

    54 ADV ANCED SETTINGS This section explains the advanced settings for the quality of the pictures, the user authentication, etc. Advanced Settings for " Operation mode " Set the "Operation mode" (JPEG / MPEG-4) in more detail than in the "Basic setup". The advanced setting can be made on the "Operation mode" [...]

  • Seite 55

    55 Setting items • If the setting item is overlapped between "Basic setup" and "Advanced setup", the latest setting has priority. For example, if a different setting is made on the "Operation mode" page after the same item has been set on the "Basic setup" page, the setting made on the "Operation mode&[...]

  • Seite 56

    56 ADV ANCED SETTINGS Adjusting the Picture Adjust the picture in detail. The adjustment can be made on the "Image adjustment" page of "Advanced setup". Begin the operation from the "Basic setup" page. Refer to page 24 and 25 to display the "Basic setup" page. The "Operation mode" page of "Adva[...]

  • Seite 57

    57 The "Image adjustment" page of "Advanced setup" appears. Screenshot 3 Set and adjust the picture in detail. " Brightness " Adjust the brightness level of the picture (seven- teen levels from "-8" to "8"). When the number is decreased, the picture gets darker. When the number is increased, the pic[...]

  • Seite 58

    58 ADV ANCED SETTINGS Settings for the Host Authentication Begin the setting for the host authentication. You can set a double authentication for the operation of the camera. One is the host authentication and the other is the user authentication. The host authentication checks if an IP address of a PC accessing the camera is registered as a host o[...]

  • Seite 59

    59 The "Host authentication" page appears. Screenshot 3 Begin the setting for the host authentication. " Host authentication " Select "ON" or "OFF" to set whether to authenti- cate hosts or not. " Host address " Enter the IP address of the PC to be authenti- cated. " Access level " Select [...]

  • Seite 60

    60 ADV ANCED SETTINGS Settings for the User Authentication Begin the setting for the user authentication. You can set a double authentication for the operation of the camera. One is the host authentication and the other is the user authentication. The user authentication requires users to enter a user name and a password to access the camera if a P[...]

  • Seite 61

    61 The "Host authentication" page appears. The "User authentication" page appears. Screenshot 4 Screenshot 3 Click the [User authentication] tab. STEP3 Begin the setting for the user authentication. " User authentication " Select "ON" or "OFF" to set whether to authenti- cate users or not. " Us[...]

  • Seite 62

    62 ADV ANCED SETTINGS System Settings Begin the setting for the system such as date setting, naming the cameras, etc. The setting is made on the "System" page. Begin the operation from the "Basic setup" page. Refer to page 24 and 25 to display the "Basic setup" page. The "Operation mode" page of "Advance[...]

  • Seite 63

    63 The "System" page appears. Screenshot 3 Set the items on the "System" page. For details about the items, refer below. Click the [SET] button after completing the set- ting. STEP4 STEP3 Setting items System "Time adjustment" Select a standard for the time adjustment. Manual setup: Adjust the time manually. Synchroniz[...]

  • Seite 64

    64 ADV ANCED SETTINGS • If the setting item is overlapped between "Basic setup" and "Advanced setup", the latest setting has priority. For example, if a different setting is made on the "System" page after the same item has been set on the "Basic setup" page, the setting made on the "System" page [...]

  • Seite 65

    65 SNMP Settings Begin the setting for SNMP (Simple Network Management Protocol): community name, equipment name, location, and e-mail address/telephone number. These parameters are required to when you connect to the administrative software (SNMP manager). The setting is made on the "SNMP" page. Begin the operation from the "System&[...]

  • Seite 66

    66 ADV ANCED SETTINGS Setting items "Community name" Enter the name of the community to be monitored. This name must be coincident with the community name of SNMP. Characters for "Community name" Up to 32 characters (ABCDEFGHIJKLMNOPQRST UVWXYZabcdefghijklmnopqrstuvwxyz0123456789! #$%’()=~|`{}<>?_-^[]/@*,.:;+) Default s[...]

  • Seite 67

    67 You can refer to the "Help" page for details about the items. The "Help" page below appears by clicking the [Help] button. You can display an explanation by clicking on the desired item. USING "HELP" You can upgrade the firmware of the camera to the latest version. Refer to the dealer whether the firmware upgrade is[...]

  • Seite 68

    68 TROUBLESHOOTING Before asking for repairs, please check the following symptoms. If the solutions below do not solve the problem or the symptom is not listed below, ask at the shop where you pur- chased the camera. Symptom Possible cause / Possible solution Reference page 10 10 Cannot access from the browser. • Is the category 5 cable connected[...]

  • Seite 69

    69 The picture is not refreshed. Cannot access from the browser • Depending on the traffic of the network or the con- centration of access to the camera, there might be difficulties displaying the camera picture. Click the reload button of the browser to request the camera picture to be refreshed. Symptom Possible cause / Possible solution Refere[...]

  • Seite 70

    70 TROUBLESHOOTING The live picture is not renewed / the alarm picture is not renewed. • The power cord or the plug is damaged. If you continue to use it, a fire or an electric shock may occur. Unplug the AC adapter immediately, and refer servicing to qualified service personnel. Symptom Possible cause / Possible solution Inspect the power cord a[...]

  • Seite 71

    71 ERROR MESSAGE LIST SMTP Category POP3 server error SMTP server error Connection error Internal error Error Message Authentication error (POP3) Authentication error (SMTP) Connection error to DNS server (Cannot resolve server name) Cannot connect to SMTP server MAIL FROM command error RCPT TO command error Undefined error Cannot connect to POP3 s[...]

  • Seite 72

    72 TROUBLESHOOTING DDNS Connection error Internal error Cannot connect to DDNS server • The IP address of the DDNS server might be incorrect. • The DDNS server might be down. Refer to the administrator of the server. User name or password isn't cor- rect IP address update failed Undefined error Entered user name and/or password might be in[...]

  • Seite 73

    73 SPECIFICA TIONS ● Camera Effective Pixels 660 (H) x 492 (V) Lens F2.35 Horizontal Angular field of view: 51° Focal length: 50 cm ~ ∞ Minimum Illumination 10 lx (1 foot-candle) (30 fps, Slow shutter: OFF) 2 lx (0.2 foot-candle) (Sensitivity up: 10 is selected) Panning range 140° (–70° - +70°) Tilting range 120° (–90° - +30°) when m[...]

  • Seite 74

    74 GLOSSAR Y OF TERMS Term Explanation Cross Cable The Ethernet cable designed to directly connect one PC to another PC with- out using Ethernet hubs or routers. DDNS The service which assigns the fixed domain name to the dynamic global IP (Dynamic Domain Name Service) addresses on the Internet. For example, when an IP address is given by the DHCP [...]

  • Seite 75

    75 Term Explanation MAC Address (Media Access Control Address) Unique code assigned to network interface cards. Transmission and reception of data is made via the Ethernet using this unique address. Netmask Refer to "Subnet Mask". Post-Alarm VMD after an alarm is detected. Pre-Alarm VMD before an alarm is detected. Proxy Server The server[...]

  • Seite 76

    2003 © Matsushita Electric Industrial Co., Ltd. All rights reserved. N0103-0 V8QA6111BN Printed in Japan Matsushita Electric Industrial Co., Ltd. Web Site : http://www.panasonic.co.jp/global/[...]