Panasonic WV-SF330 Series Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Panasonic WV-SF330 Series an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Panasonic WV-SF330 Series, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Panasonic WV-SF330 Series die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Panasonic WV-SF330 Series. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Panasonic WV-SF330 Series sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Panasonic WV-SF330 Series
- Den Namen des Produzenten und das Produktionsjahr des Geräts Panasonic WV-SF330 Series
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Panasonic WV-SF330 Series
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Panasonic WV-SF330 Series zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Panasonic WV-SF330 Series und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Panasonic finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Panasonic WV-SF330 Series zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Panasonic WV-SF330 Series, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Panasonic WV-SF330 Series widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    Operating Instructions Network Camera Model No. WV-SW350 Series WV-SF340 Series WV-SF330 Series WV-SW310 Series WV-SP300 Series WV-SW150 Series WV-SF130 Series WV-SP100 Series WV-NP502 Series WV-SW115 WV -SW355 WV -SP306 (Lens is optional for WV -SP306.) This manual covers the models: WV-SW350 Series (WV-SW355, WV-SW352, WV-SW355E, WV-SW352E, WV-SW[...]

  • Seite 2

    Preface About the user manuals There are 2 sets of operating instructions for the WV-SW355, WV-SW355PJ, WV-SW352, WV-SF346, WV-SF346PJ, WV-SF342, WV-SF336, WV-SF336PJ, WV-SF335, WV-SF332, WV-SW316L, WV-SW316LPJ, WV-SW316, WV-SW314, WV-SP306, WV-SP306PJ, WV-SP305, WV-SP302, WV-SW155, WV-SW155M, WV-SW152, WV-SW152M, WV-SF135, WV-SF132, WV-SP105, WV-S[...]

  • Seite 3

    Notation Model Notation Model SW316 SW316 WV-SW316 SW314 SW314 WV-SW314 SP306 SP306 WV-SP306 SP305 SP305 WV-SP305 SP302 SP302 WV-SP302 SW155 SW155 WV-SW155, WV-SW155M SW152 SW152 WV-SW152, WV-SW152M SF135 SF135 WV-SF135 SF132 SF132 WV-SF132 SP105 SP105 WV-SP105 SP102 SP102 WV-SP102 NP502 NP502 WV-NP502, WV-NW502S SW1 15 SW1 15 WV-SW115 *Except for [...]

  • Seite 4

    Viewer software It is necessary to install the viewer software “Network Camera View 4S” to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions. IMPORTANT • The default set[...]

  • Seite 5

    Table of Contents 1 Monitor images on a PC .. ........................................................................9 1.1 Monitor images from a single camera .. ...........................................................................9 1.2 About the “Live” page .. .............................................................................[...]

  • Seite 6

    10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) .. ............................ 61 10.4 Configure the settings relating to the logs [Log] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, [...]

  • Seite 7

    13.3 Configure the settings relating to H.264 recording [Alarm] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) .. ............................................................................................ 139 13.4 Configure the settings relating to the alarm output termina[...]

  • Seite 8

    17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] .. ........................................................................................................................... 193 17.7.1 How to set the schedules .. ..........................................................................................[...]

  • Seite 9

    1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the add[...]

  • Seite 10

    3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password [...]

  • Seite 11

    SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW1 15 SW1 15 : 5 fps NP502 NP502 : 1 fps (2048x1536, 1920x1080) 10 fps (1280x960, 1280x720, 800x600) 15 fps (all except the above settings) Whe[...]

  • Seite 12

    1.2 About the “Live” page Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. A T M B C D E G H J K L I F N O P S Q R U [select language] pull-down-menu The camera ’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. ( ® page 48) [Setup] button *1 Disp[...]

  • Seite 13

    • [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(1)” (or “MPEG-4(1)”). ( ® page 81, page 88) • [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(2)” (or “MPEG-4[...]

  • Seite 14

    [Image quality] buttons These buttons will be displayed only when a JPEG image is displayed. • [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of “Image quality setting”. ( ® page 77) • [2] button: Images in the main area will be displayed in accordance with the setting for “Quality[...]

  • Seite 15

    Refer to page 32 for further information about the log list and for how to play images on the SD memory card. Camera title The camera title entered for “Camera title” on the [Basic] tab will be displayed. ( ® page 48) Alarm occurrence indication button *5 This button will be displayed and will blink when an alarm has occurred. When this button[...]

  • Seite 16

    SD recording status indicator SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW1 15 SW1 15 The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. I[...]

  • Seite 17

    1.3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registe[...]

  • Seite 18

    2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest image or perform panning, tilting [...]

  • Seite 19

    Functions Outline of functions A Refresh Refreshes the camera images by pressing the dial key “5”. B Resolution control Changes the image capture size by pressing the dial key “0”. Aspect ratio SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW[...]

  • Seite 20

    “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile” *1 IP address is the global WAN IP address of the router that can be accessed via the Internet. *2 When “User auth.” is set to “On” ( ® page 153), only users with the access level of “1. Administra[...]

  • Seite 21

    1. Access to “http://IP address/cam” *1 or “http://Host name registered in the DDNS server/cam” *2 using a mobile terminal. → Images from the camera will be displayed. C B A Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area C , buttons to operate those funct[...]

  • Seite 22

    2. Click the button of the function that you want to operate. A B Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Aspect ratio SW355 SW355 SF335 SF[...]

  • Seite 23

    1.3 mega pixel [16:9] 320x180/640x360 (default)/1280x720 3 mega pixel [4:3] 640x480 (default)/1280x960 3 mega pixel [16:9] 320x180/640x360 (default) AUX control SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Press the button to display the buttons used to operate[...]

  • Seite 24

    This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. ( ® page 135) Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/[...]

  • Seite 25

    • Depending on the mobile terminal in use or its contract plan, it may be impossible to access. *1 IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address. *2 Only when accessin[...]

  • Seite 26

    3 Record images on the SD memory card manually (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD [...]

  • Seite 27

    3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator will light red ( ® page 12) while images are being recorded on the SD memory card. The image saving interval can be configured on the [SD memory card] tab of the “Basic” page. ( ® page 53) 4. Click the [Stop] button to stop saving im[...]

  • Seite 28

    4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 4.1 Alarm type • Terminal alarm SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 : When connecting an alarm device such as a[...]

  • Seite 29

    IMPORTANT SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW1 15 SW1 15 : • Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the SD memory card. When “Alarm input” or “Manual” is selected for ?[...]

  • Seite 30

    5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT • When using this function, set the user name and the password to access the FTP serve[...]

  • Seite 31

    5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on th[...]

  • Seite 32

    6 Display the log list (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed. • Manual[...]

  • Seite 33

    2. Click the [List] button. → The log list will be displayed in a newly opened window (log list window). A Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note • When “Not use” is selected for “SD memory card”, the “Manual/Schedule log” list a[...]

  • Seite 34

    About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed. Note • Enter the desired log number and press the [Enter] key on the keyboard. The log of the designated number will be displayed on the top of the log list. [T[...]

  • Seite 35

    SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 NP502 NP502 : • TRM1: Alarm by alarm input to Terminal 1 • TRM2: Alarm by alarm input to Terminal 2 • TRM3: Alarm by alarm input to Terminal 3 [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed. The displayed descriptions are the same descript[...]

  • Seite 36

    7 Playback of images on the SD memory card (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the S[...]

  • Seite 37

    7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note • Enter the desired number of image and press the [Enter] key on the keyboard. The image of the designat[...]

  • Seite 38

    When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed. Browse [Start] button The selected image will be downloaded onto the PC. Before downloading images, designate the destination[...]

  • Seite 39

    7.2 Download the images (When “H.264” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC. It is impossible to play back video data on the ?[...]

  • Seite 40

    2. Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, images already downloaded before clicking the [Cancel] button will be saved on the PC. • Do[...]

  • Seite 41

    8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”. ( ® page 153,[...]

  • Seite 42

    9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 153 for how to configure the access level. 9.1 How to display the setup menu 1. Display the “Live” page. ( ® page 9) 2. Click the [[...]

  • Seite 43

    → The setup menu will be displayed. Refer to page 46 for further information about this menu. Operating Instructions 43 9 Display the setup menu from a PC[...]

  • Seite 44

    9.2 How to operate the setup menu A B Menu buttons Setup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to [...]

  • Seite 45

    <Example> A C D B When completing the setting items in field A , click the [Set] button ( B ) below field ( A ). The edited settings in field A will not be applied unless the [Set] button ( B ) below field ( A ) is clicked. In the same manner as above, click the [Set] button ( D ) below field C when completing the setting items in field C . O[...]

  • Seite 46

    9.3 About the setup menu window Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. N B C D E F G H I J K L M A [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the setti[...]

  • Seite 47

    [Advanced func.] button SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 NP502 NP502 SW1 15 SW1 15 Displays the “Advanced func.” page. The setting relating to the XML notification, destinations of information abou[...]

  • Seite 48

    10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card *1 and the logs *1 can be configured on the “Basic” page. The “Basic” page has 3 tabs; the [Basic] tab, the [SD memory card] tab *1 and the [Log] tab *1 . *1 SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335[...]

  • Seite 49

    • Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: Varies as follows depending on the model in use. – SW355 SW355 : WV-SW355 – SW352 SW352 : WV-SW352 – SF346 SF346 : WV-SF346, WV-SF336 – SF342 SF342 : WV-SF342, WV-SF332 – SF335 SF335 : WV-SF335 – SW316L SW316L : WV-SW316L – SW31[...]

  • Seite 50

    • In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date. • Out: Does not apply summer time. • Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time & date” (month, week, day of the week, time). • Default: Out [NTP/Time zone] When ?[...]

  • Seite 51

    [Upside-down] SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 NP502 NP502 SW1 15 SW1 15 Select “On” or “Off” to determine whether or not to turn the image upside-down. • Default: Off [Indicator] Determine whether or not to use the following indicators. Select “On” to use the following indicators to check the operational status by ligh[...]

  • Seite 52

    The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443 *3 , 995, 10669, 10670 [Automatic installation of viewer software] Determine whether or not to install the viewer software from this camera. • On: Installs the viewer software from the camera automatically. •[...]

  • Seite 53

    10.2 Configure the settings relating to the SD memory card [SD memory card] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [SD memory card] tab on the “Basic” page. ( ® page 42, page 44) Operating Instructions 53 10 Configure the basic settings of the camera [[...]

  • Seite 54

    The settings relating to the SD memory card can be configured on this page. SD memory card [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card. • Default: Use 54 Operating Instructions 10 Configure the basic settings of the camera [Basic][...]

  • Seite 55

    IMPORTANT • Select “Not use” when operating without a SD memory card. • When the setting is changed between “Use” and “Not use ” while another user is during operation, the operation will be canceled. • Before removing the SD memory card from the camera, it is necessary to select “Not use” first. • After inserting the SD mem[...]

  • Seite 56

    Common [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% • Default: 50% Note • Notification will be provided each time the rema[...]

  • Seite 57

    • File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number” • Available number of characters: 1 - 8 characters • Unavailable characters: " & * / : ; < > ? | Note • When “H.264” is selected for “Recording format”, the name of the saved file will be given[...]

  • Seite 58

    • When “H.264” is selected for “Recording format”, select the image capture size for “H.264 recording” - “Image capture size” on the [SD memory card] tab. • When “Alarm input” is selected for “Save trigger”, images will be saved with the image capture size selected on the [Alarm] tab of the “Alarm” page. *1 SW352 SW3[...]

  • Seite 59

    64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 1536kbps/ 2048kbps/ 3072kbps/ 4096kbps • Default: 1536kbps [Image quality] Select the quality for H.264 images to be recorded from the following. Low(Motion priority)/ Normal/ Fine(Image quality priority) • Default: Normal Note • When “Constant bit rate” is selected for “Rec[...]

  • Seite 60

    – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card • When an SD memory card is formatted while another user is in operation, the operation will be canceled. • It is impossible to access the SD memory card during the process of formatting. • A[...]

  • Seite 61

    10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [SD memory card] tab on the “Basic” page. ( ® page 42, page 44) The following are descriptions of how to copy images saved on[...]

  • Seite 62

    Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to be saved. Note • All values are approximate. Image ca[...]

  • Seite 63

    Image capture size: 1280x720 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000 70,400 83,200 8 GB 19,200 25,600 32,000 35,200 41,600 4 GB 9,600 12,800 16,000 17,600 20,800 2 GB 4,800 6,400 8,000 8,800 10,400 1 GB 2,400 3,200 4,000 4,400 5,200 512 MB 1,200 1,600[...]

  • Seite 64

    Image capture size: 800x600 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 102,400 160,000 192,000 243,200 281,600 16 GB 51,200 80,000 96,000 121,600 140,800 8 GB 25,600 40,000 48,000 60,800 70,400 4 GB 12,800 20,000 24,000 30,400 35,200 2 GB 6,400 10,000 12,000 15,200 17,600 1 GB 3,200 5,000 6,000 7,600 8,800 512 MB 1,600[...]

  • Seite 65

    Image capture size: VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000 64,000 72,000 80,000 4 GB 20,000 28,000 32,000 36,000 40,000 2 GB 10,000 14,000 16,000 18,000 20,000 1 GB 5,000 7,000 8,000 9,000 10,000 512 MB 2,500[...]

  • Seite 66

    Image capture size: 640x360 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400 179,200 204,800 8 GB 48,000 70,400 83,200 89,600 102,400 4 GB 24,000 35,200 41,600 44,800 51,200 2 GB 12,000 17,600 20,800 22,400 25,600 1 GB 6,000 8,800 10,400 11,200 12,800 512 M[...]

  • Seite 67

    Image capture size: QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,000 108,000 112,000 120,000 4 GB 48,000 52,000 54,000 56,000 60,000 2 GB 24,000 26,000 27,000 28,000 30,000 1 GB 12,000 13,000 13,500 14,000 15,000 51[...]

  • Seite 68

    Image capture size: 320x180 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600 288,000 307,200 8 GB 115,200 131,200 140,800 144,000 153,600 4 GB 57,600 65,600 70,400 72,000 76,800 2 GB 28,800 32,800 35,200 36,000 38,400 1 GB 14,400 16,400 17,600 18,000 19,20[...]

  • Seite 69

    10.4 Configure the settings relating to the logs [Log] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [Log] tab on the “Basic” page. ( ® page 42, page 44) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log[...]

  • Seite 70

    Select “On” or “Off” and designate the destination folder in the same manner as for “Alarm”. Note • When “Recording format ” is set to “H.264”, “Save logs ” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264” is selected for “Recording for[...]

  • Seite 71

    10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger On Use Alarm input • Logs: Up to 5,000 logs will be kept. When more than 5,000 event logs are filed, the older event logs will be overwritten by the newer event l[...]

  • Seite 72

    10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite On Use Manual/ Schedule On • Logs: Up to 5,000 logs will be kept. When more than 5,000 logs are filed, the older logs will be overw[...]

  • Seite 73

    [Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite Off Use Manual/ Schedule On • Logs: Will not be saved. • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images. *To display [...]

  • Seite 74

    10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: Save logs SD memory card Save trigger On Use FTP error • Logs: Up to 5,000 logs will be kept. When more than 5,000 logs are filed, no log will be filed newly anymore. Even when available capac[...]

  • Seite 75

    11 Configure the settings relating to images and audio [Image/Audio] Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW1 15 SW1 15 : • The “Image” page is displayed instead of the “Image/Audio” page. The settings relatin[...]

  • Seite 76

    – “On” is not selected for “Activation” of “Priority stream”, and “JPEG” is not selected for “Stream type”. ( ® page 157) • Check the following before changing the picture (camera) mode setting from a 3 mega pixel setting to a 1.3 mega pixel setting. – “2048x1536” is not selected for “Image capture size” of “JPE[...]

  • Seite 77

    11.3 Configure the settings relating to JPEG images [JPEG/H.264] (or [JPEG/MPEG-4]) Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. Click the [JPEG/H.264] tab (or [JPEG/MPEG-4] tab) on the “Image/Audio” page. ( ® page 42, page 44) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image c[...]

  • Seite 78

    [Image capture size] Select the image capture size to display the JPEG image on the “Live” page for the first time. Aspect ratio SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW1 15 SW1 [...]

  • Seite 79

    11.4 Configure the settings relating to H.264 images [JPEG/H.264] Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 42, page 44) [JPEG/H.264] tab will be displayed when “H.264” is selected for “Video encoding format” SW355 SW355 SW352 SW352[...]

  • Seite 80

    Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 86 and page 77 for the settings relating to MPEG-4 images and JPEG images respectively. 80 Operating Instructions 11 Configure the settings relating to images and audio [Image/Aud[...]

  • Seite 81

    [Video encoding format] SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Select H.264 for the video encoding format. • H.264: H.264 will be set for the video encoding format. The subsequent setting items will be for H.264. The tab name will be changed[...]

  • Seite 82

    Aspect ratio 4:3 H.264(1) QVGA/VGA/800x600 *1 /1280x960 *2 H.264(2) QVGA/VGA Aspect ratio 16:9 H.264(1) 320x180/640x360/1280x720 *2 H.264(2) 320x180/640x360 Picture (Camera) mode NP502 NP502 1.3 mega pixel (VGA) [4:3] H.264(1) QVGA/VGA/1280x960 H.264(2) QVGA/VGA 1.3 mega pixel (800x600) [4:3] H.264(1) QVGA/800x600/1280x960 H.264(2) QVGA/800x600 1.3[...]

  • Seite 83

    [Max bit rate (per client)*] Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission priority”, set the maximum and minimum bit rates. 64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/ 4096kbps*/ 8192kbps* *3 / Unlimited* • Default: – H[...]

  • Seite 84

    [Unicast port1(Image)] *5 SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 /[Unicast port] *5 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW1 15 SW1 15 Enter the unicast port number (used to transmit images from the camera). [...]

  • Seite 85

    • On: Images are temporarily stored on the computer and are displayed smoother. • Off: Images are displayed in real-time and are not stored on the computer. • Default: On IMPORTANT • If it appears that there is a delay in the images being displayed, select “Off”. *1 SW352 SW352 SF342 SF342 SP302 SP302 SW152 SW152 NP502 NP502 *2 SW355 SW[...]

  • Seite 86

    11.5 Configure the settings relating to MPEG-4 images [JPEG/MPEG-4] Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. Click the [JPEG/MPEG-4] tab on the “Image/Audio” page. ( ® page 42, page 44) The “JPEG/MPEG-4” tab will be displayed when “MPEG-4” is selected for “Video encoding format”. ( ® page[...]

  • Seite 87

    Configure the settings relating to MPEG-4 image such as “Max bit rate (per client)*”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 77 and page 79 for the settings relating to JPEG images and H.264 images respectively. Operating Instructions 87 11 Configure the settings relating to images and audio [Image/Au[...]

  • Seite 88

    [Video encoding format] SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Select MPEG-4 for a video format. • H.264: H.264 will be set for the video encoding format. The subsequent setting items will be for H.264. ( ® page 79) The tab name will be cha[...]

  • Seite 89

    [Transmission priority] Select a transmission priority for MPEG-4 images from the following. • Constant bit rate: MPEG-4 images will be transmitted with the bit rate selected for “Max bit rate (per client)*”. • Frame rate: MPEG-4 images will be transmitted with the frame rate selected for “Frame rate*”. • Best effort: In accordance wi[...]

  • Seite 90

    0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s • Default: 1s [Transmission type] Select the transmission type of MPEG-4 images from the following. • Unicast port (AUTO): Up to 14 users can access a single camera concurrently. “Unicast port1(Image)” and “Unicast port2(Audio)” will automatically be selected when transmitting images and audi[...]

  • Seite 91

    Note • When audio is transmitted from the camera, the port number to be used will be the multicast port number plus “1000”. [Multicast TTL/HOPLimit] *2 Enter the multicast TTL/HOPLimit value. • Available value: 1 - 254 • Default: 16 IMPORTANT • When transmitting an MPEG-4 image via a network, the transmitted image sometimes may not be d[...]

  • Seite 92

    11.6 Configure the settings relating to image adjust, zoom, extra optical zoom, extra zoom, focus, back focus, privacy zone and VIQS [Image quality] Click the [Image quality] tab on the “Image/Audio” page. ( ® page 42, page 44) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a ne[...]

  • Seite 93

    [Extra optical zoom] SW355 SW355 SW352 SW352 SF335 SF335 SW314 SW314 SP305 SP305 Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra optical zoom. The setup menu will be displayed in a newly opened window. ( ® page 124) [Extra zoom] SW155 SW155 SW152 SW152 SF135 SF135 SP105 SP105 SW1 15 SW1 [...]

  • Seite 94

    IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the s[...]

  • Seite 95

    • On: The super dynamic function will work. • Off: The super dynamic function will not work. • Default: On Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”. – When flickering appears or the color changes on the screen – When noise appears in the brighter area on the sc[...]

  • Seite 96

    Off: SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is deactivated. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function. When[...]

  • Seite 97

    Note SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 : • When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object with less blur. • When a faster shutter speed is selected, the sensitivity will become lower. • When “On” is selected for “Super Dynamic(SD)”, “Fix shutter” [...]

  • Seite 98

    • When “Off” is selected for “AGC” or “ELC(Maximum exposure time)” is set to a setting other than “ELC(1/30s)”, this setting is set to “Off(1/30s)”. [Day & Night(IR)] SW355 SW355 SW316L SW316L SW316 SW316 Select switching between the color mode and the black & white mode from the following. • Off: The color mode is s[...]

  • Seite 99

    • Default: Auto(High) Note • “IR LED Light” can be used when “On” or “Auto2(IR Light)” are selected for “Day & Night(IR)”. • Adjust the “IR LED Light ” settings according to factors such as the setting conditions or distance from the subject. [White balance] Select a method of white balance adjustment from the followin[...]

  • Seite 100

    [Aperture level] Adjust the aperture level (outline compensation). Images will be sharper when the cursor is moved in the “+” direction, and will be softer when the cursor is moved in the “-” direction. Click the [Reset] button to reset the color to the default. • Default: 16 [Pedestal level] Adjust the black level of images by moving the[...]

  • Seite 101

    IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. [Wide dynamic range (WDR)] Select “On” or “Off” to determine whether or not to activate the wide dynamic range function. This function compensates brightness so that it produ[...]

  • Seite 102

    IMPORTANT • When the wide dynamic range function is activated, noise may be increased in the dark area of the object. • The setting is available only when “Outdoor scene”, “Indoor scene (50 Hz)” or “Indoor scene (60 Hz)” is selected for “Light control mode”. [Face SD] With the “Face SD” setting, if a person's face is da[...]

  • Seite 103

    • Outdoor scene: Depending on the brightness level (illuminance), the iris will automatically be controlled together with the shutter speed adjustment to control light. When shooting a bright subject such as outdoor, etc., select this parameter. Be aware that flicker may occur when a subject is under fluorescent lighting. • Indoor scene (50 Hz)[...]

  • Seite 104

    • Auto1(Normal): The camera automatically switches between the color mode and the black & white mode in accordance with picture brightness (luminance). The black & white mode will automatically be selected when the lighting condition becomes darker, while the color mode will automatically be selected when it becomes brighter. • Auto2(IR[...]

  • Seite 105

    When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default. • Default: 128 [DNR] The digital noise reduction function reduces noise automatically under the condition of low illum[...]

  • Seite 106

    A B C A. Image in the aspect ratio of “4:3” B. Areas where the image is not displayed when “16:9” is selected for the aspect ratio C. Image in the aspect ratio of “16:9” (Being cut out from the aspect ratio of 4:3) 106 Operating Instructions 11 Configure the settings relating to images and audio [Image/Audio][...]

  • Seite 107

    IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkness compensation function can make darker p[...]

  • Seite 108

    [Back light compensation (BLC)] Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. The back light compensation function can compensate back light by setting mask areas on brighter parts of images. • On: Mask areas will be set automatically. • Off: Mask areas will not be set automatic[...]

  • Seite 109

    [Auto slow shutter] The electronic sensitivity enhancement (sensitivity up) can be carried out by adjusting the storage time of MOS. The following are available for the recording duration. SF135 SF135 SP105 SP105 : Off(1/30s), Max.2/30s, Max.4/30s, Max.6/30s, Max.10/30s, Max.16/30s SF132 SF132 SP102 SP102 : Off(1/30s), Max.2/30s, Max.3/30s, Max.4/3[...]

  • Seite 110

    [Blue gain] Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default. • Default: 128 [DNR] The digital noise reduction function reduces noise a[...]

  • Seite 111

    IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. Operating Instructions 111 11 Configure the settings relating to images and audio [Image/Audio][...]

  • Seite 112

    [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work. • Off: The super dynamic function will not work. • Default: Off Note • When the following are[...]

  • Seite 113

    [Face SD] With the “Face SD” setting, if a person's face is dark and difficult to see, by combining the face detection and Super Dynamic functions, the area with the face in the image can be corrected to become brighter and easier to see. • On: The interactive control with face detection will work. • Off: The interactive control with f[...]

  • Seite 114

    Note • When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object with less blur. • When a faster shutter speed is selected, the sensitivity will become lower. Smear also may appear under bright light condition. • When “On” is selected for “Super Dynamic(SD)”, “Fix shutter” is not avail[...]

  • Seite 115

    • Since the color compensation technology is used for Auto3(Super Chrome Compensation(SCC)), some colors may look different from the actual objects depending on the light condition. [Level] Select the threshold illuminance level (brightness) to switch between the color mode and the black & white mode. The descriptions about the following thre[...]

  • Seite 116

    • Default: 128 [Blue gain] Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default. • Default: 128 [DNR] The digital noise reduction functio[...]

  • Seite 117

    11.6.5 Set mask areas When “Off” is selected for “Super Dynamic(SD)” SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW1 15 SW1 15 SW152 SW152 NP502 NP502 /“Wide dynamic range (WDR)” SF346 SF346 SF342 SF342 SF335 SF335 SP306 SP306 SP305 SP305 SP302 SP302 and “Back light compensation (BLC)”, it is possible t[...]

  • Seite 118

    2. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8) SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SW1 15 SW1 15 SF135 SF135 SP105 SP105 N[...]

  • Seite 119

    • When “16:9” is selected for the aspect ratio of JPEG/H.264, the image will be displayed clipped from the image of “4:3”. Therefore even when “16:9” is set, the brightness of the masked area will affect the image. It is recommended that the aspect ratio should be once set to “4:3” before masking. A B C A. Image in the aspect rati[...]

  • Seite 120

    11.7 Configure the focus setting (Focus setup menu) (SW355, SW352, SF346, SF336, SP306) Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) Adjust the focus setting by moving the lens focus to the appropriate position. Manual and auto adjustments are available. The auto focus funct[...]

  • Seite 121

    11.8 Adjust the zoom and focus (SW316L, SW316) Click the [Setup>>] button of “Zoom/Focus adjustment” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) It is possible to adjust the angular field of view and the focus of the lens using the zoom/focus function. Zoom/Focus adjustments It is possible to adjust the angular[...]

  • Seite 122

    Note • The red area of the slider and angular field of view adjustment outline represents optical zoom (x1.0 - x3.2), and the yellow area represents extra optical zoom (x3.5 - x6.4). In the extra optical zoom area the zoom ratio changes in x0.32 increments. [Manual zoom adjustment] The zoom can be adjusted manually. • : Click this button to adj[...]

  • Seite 123

    11.9 Back focus setting (Back focus setup menu) (NP502, NW502S) Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) Adjust the back focus by moving the CCD of the camera to the appropriate position. Manual and auto adjustment are available. The auto back focus function also al[...]

  • Seite 124

    11.10 Adjust the angular field of view using the extra optical zoom function (SW355, SW352, SF335, SW314, SP305) Click the [Setup>>] button of “Extra optical zoom” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) It is possible to adjust the angular field of view using the extra optical zoom function. • : Click th[...]

  • Seite 125

    11.11 Adjust the angular field of view using the extra zoom function (SW155, SW152, SF135, SP105, SW115) Click the [Setup>>] button of “Extra zoom” on the [Image quality] tab of the “Image” page. ( ® page 92) It is possible to adjust the angular field of view using the extra zoom function. • : Click this button to adjust the zoom r[...]

  • Seite 126

    11.12 Configure the settings relating to the privacy zone (Privacy zone setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed. Up to 2 privacy zones (8 privacy [...]

  • Seite 127

    11.13 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area. It is possible to enhance the image quality of the spe[...]

  • Seite 128

    Note • Refer to page 129 for setting procedure of the VIQS area. 128 Operating Instructions 11 Configure the settings relating to images and audio [Image/Audio][...]

  • Seite 129

    11.14 Configure the VIQS area The VIQS area is specified by following the steps below. 1. Drag the mouse on the screen to specify the area. → The specified area is displayed with a white frame. Note • A selectable area is limited. 2. Select [On]/[Off] to activate/deactivate a distributed image of [VIQS(H.264(1))] or [VIQS(H.264(2))]. 3. Click t[...]

  • Seite 130

    11.15 Configure the settings relating to audio [Audio] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, NP502, NW502S) Click the [Audio] tab on the “Image/Audio” page. ( ® page 42, page 44) The settings relating to audio can be configured on this page. Note • Images and audio will not be synchronized. The[...]

  • Seite 131

    [Audio encoding format] Select the audio encoding format from G.726 and G.711. • Default: G.726 Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. [Audio bit rate] Select “16kbps” or “32kbps” for the audio bit rate used to transmit/receive audio data. • Default: 32kbps Note • When[...]

  • Seite 132

    Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment. • Audio may temporarily be interrupted and noise may be heard when multiple users are accessing [...]

  • Seite 133

    12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. ( ® page 42, page 44) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups[...]

  • Seite 134

    • Available number of characters: 1 - 128 characters • Default: None (blank) SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW1 15 SW1 15 : To access the cameras using the HTTPS protocol, enter as follows: Example of entry: https://192.168.0.10/ IMPORTANT • “Network Camera Recor[...]

  • Seite 135

    13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm” page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] tab. 13.1 Configure [...]

  • Seite 136

    • AUX output: AUX output will be supplied. The [AUX] buttons will be displayed on the “Live” page. • Exposure output NP502 NP502 : CCD exposure timing pulse output will be supplied (Close output is only supplied during CCD exposure). • Default: Off [Terminal] SF346 SF346 SF342 SF342 SF335 SF335 SP306 SP306 SP305 SP305 SP302 SP302 Determin[...]

  • Seite 137

    13.2 Configure the settings relating to the alarm image [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 42, page 44) The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section. The alarm image will be transmitted to an FTP server. To transmit alarm images to an FTP server, it is ne[...]

  • Seite 138

    • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? | • Default: None (blank) [Post alarm] • Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following. 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps • Default: 1fps • Nu[...]

  • Seite 139

    • Default: 5 Normal *1 SW352 SW352 SF342 SF342 SP302 SP302 SW152 SW152 *2 SW355 SW355 SF346 SF346 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SW155 SW155 SF135 SF135 SP105 SP105 NP502 NP502 SW1 15 SW1 15 13.3 Configure the settings relating to H.264 recording [Alarm] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, [...]

  • Seite 140

    13.4 Configure the settings relating to the alarm output terminal [Alarm] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, NP502, NW502S) Click the [Alarm] tab on the “Alarm” page. ( ® page 42, page 44) The settings relating to the alarm output terminal can be configured in this section. Alarm output termin[...]

  • Seite 141

    13.5 Change the AUX name [Alarm] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, NP502, NW502S) Click the [Alarm] tab on the “Alarm” page. ( ® page 42, page 44) The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for[...]

  • Seite 142

    • Depending on the network environment, notification may be delayed even when “Real time” is selected for “Alarm status update mode” on the [Basic] tab of the “Basic” page ( ® page 48). • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages oc[...]

  • Seite 143

    [Detection area] Adjust the size of the VMD area using the slider. The smaller the selected value is, the higher the sensitivity of VMD area becomes. The current value (1-10) will be displayed on the right of the slider. • Default: 1 [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider. The settings [...]

  • Seite 144

    1. Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors. The “Status” of the outline to be set for[...]

  • Seite 145

    3. Click the [Set] button after completing the settings. IMPORTANT • The setting will not be applied unless the [Set] button is clicked. 4. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be invalidated. → The outline of the invalidated VMD area will turn to a dotted line. When th[...]

  • Seite 146

    [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW[...]

  • Seite 147

    Note SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW1 15 SW1 15 : • Notification E-mail will be sent with the message “The capacity of the SD memory card is full.” when the SD memory card has become full, or “The SD memory card c[...]

  • Seite 148

    Note • When “On” is selected, notification of the alarm occurrence will be provided to the registered destination server addresses in order (to IP address 1 first, to IP address 8 last). [Additional alarm area data(VMD)] Determine whether or not to send notifications for the alarm area number of VMD alarm with the Panasonic alarm protocol by [...]

  • Seite 149

    14 Configure the setting relating to the image recognition [Advanced func.] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SW314, SP306, SP305, SP302, SW155, SW152, SF135, SF132, NP502, NW502S, SW115) The setting relating to the XML notification, destinations of information about the face detection and the settings relating to the[...]

  • Seite 150

    The XML notification notifies the server of face detection information in XML format. XML notification [XML notification] Select “On” or “Off” to determine whether or not to notify face detection information using XML. • Default: Off [Notification data] Select the type of data notification. Select one of the following. • Face data Detec[...]

  • Seite 151

    Note • When [Notification data] is set to “Detection info.(Original)”, the [Notification interval] can only be set to “1s” or “2s”. Destination setting for XML notification [Destination address] Configure the IP address or the host name of the destination for XML notification. • Available number of characters: 1 - 128 characters •[...]

  • Seite 152

    IMPORTANT • The face detection function shall not guarantee the detection of faces in an image. The face detection accuracy varies with imaging conditions. Face detection [Face detection] Determine whether or not to enable the face detection function. • On: Information about the face detection frame will be attached and the test frame will be d[...]

  • Seite 153

    15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.” page has 3 tabs; the [User auth.] tab, the [Host auth.] tab and th[...]

  • Seite 154

    • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported. (As of June, 2012) [User name] Enter a user name. • Available number of characters: 1 - 32 characters • Unavailable characters: " & : ; [Password] [Retype password] Enter a password. • Available number of character[...]

  • Seite 155

    The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off [IP address] Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP address. Note ?[...]

  • Seite 156

    The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream. • Default: Off Note • When “On?[...]

  • Seite 157

    [Refresh interval*] Select the refresh interval from the following. This setting is validated only when “JPEG” is selected for “Stream type”. SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 [...]

  • Seite 158

    16 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Serve[...]

  • Seite 159

    • Default: None (blank) IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. ( ® page 163) [Authentication] • Type Select the authentication method to send E-mails from the following. – None: It is not[...]

  • Seite 160

    The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the h[...]

  • Seite 161

    16.3 Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the “Server” page. ( ® page 42, page 44) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page. IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the[...]

  • Seite 162

    IMPORTANT • When entering the host name for “NTP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. ( ® page 163) [NTP port] Enter a port number of the NTP server. • Available port number: 1 - 65535 • Default: 123 The following port numbers are unavailable since they are already[...]

  • Seite 163

    17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network management Protocol), and FTP image transfer can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab. 17.1 Co[...]

  • Seite 164

    IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. • Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server[...]

  • Seite 165

    Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera. Do not enter an IP address already in use (for the PCs and[...]

  • Seite 166

    Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to the manuals provided with the router for[...]

  • Seite 167

    UPnP This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically. • Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.) This configuration is useful when accessing the camera via the Internet, or from a cellula[...]

  • Seite 168

    HTTPS (SW355, SW352, SW316L, SW316, SW314, SW155, SW152, SF135, SF132, SW115) It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 171 for how to configure the HTTPS settings. [CRT key generate] CRT key ( SSL encryption key) used for the HTTPS protocol is generated. To generate t[...]

  • Seite 169

    • Default: 443 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000 Note • The camera will restart after the connection setting is changed. • When using the self-signed certificate: If the camera is accessed using the HTTPS pro[...]

  • Seite 170

    • The port forwarding function changes a global IP address to a private IP address, and “Static IP masquerade” and “Network Address Translation (NAT)” have this function. This function is to be set in a router. • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port [...]

  • Seite 171

    17.2 Configure the HTTPS settings (SW355, SW352, SW316L, SW316, SW314, SW155, SW152, SF135, SF132, SW115) Note • WV-SW355R and WV-SW352R do not support the HTTPS function. Click the [Network] tab on the “Network” page. ( ® page 42, page 44) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the ac[...]

  • Seite 172

    Generation of the CRT key (SSL encryption key) ( ® page 172) Generation of the self-signed certificate ( ® page 173) Generation of CSR (Certificate Signing Request) ( ® page 175) Installation of the server certificate ( ® page 177) Configuration of the connection protocol ( ® page 178) Note • To use the server certificate, you need to apply [...]

  • Seite 173

    • When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of “Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box will be displayed, and it is possible to check the key size and generation time & date of the previous key. When the [ Apply] but[...]

  • Seite 174

    Item Description Available number of characters [Locality] Enter the locality name. (Omission is OK.) 128 characters [Organization] Enter the organization name. (Omission is OK.) 64 characters [Organizational Unit] Enter the unit name of the organization. (Omission is OK.) 64 characters [CRT key] Displays the key size and generation time & date[...]

  • Seite 175

    • When the [Confirm] button is clicked, the registered information of the self-signed certificate (security certificate) will be displayed in the “Self-signed Certificate - Confirm” dialog box. • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selecte[...]

  • Seite 176

    1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”. → The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed. 2. Enter the information of the certificate to be generated. Item Description Available number of characters [Common Name] Enter the camera address or host na[...]

  • Seite 177

    Note • This camera generates the CSR file in the PEM format. 17.2.4 Installation of the server certificate IMPORTANT • If the CSR file is not generated, it is impossible to install the server certificate (security certificate). For the installation, the server certificate issued by CA is required. 1. Click the [Browse...] button of “CA Certif[...]

  • Seite 178

    • When the server certificate has expired, the HTTPS function will become unavailable. When the camera is restarted, the connection protocol will be changed to HTTP. Update the server certificate before it expires. • The expiration date of the server certificate can be checked by double-clicking the server certification file issued by CA. 17.2.[...]

  • Seite 179

    IMPORTANT • When the HTTPS port number is changed from “443”, enter “https://IP address of the camera + : (colon) + port number” in the address box of the browser. ( Example: https://192.168.0.11:61443) • When the camera is in a local network, configure the proxy server setting of the web browser (under [Internet Options...] under [Tool[...]

  • Seite 180

    2. When the security alert window is displayed, click “Continue to this website (not recommended).” → Enter the user name and password. The “Live” page will be displayed. Note • If this window is displayed when accessing a device other than the camera or a website, a security problem may have occurred. In this case, check the system sta[...]

  • Seite 181

    4. Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ® click [Run as Administrator]. • When using Windows 8, right click [iexplore] under ?[...]

  • Seite 182

    5. Click “Next” displayed on “Certificate Import Wizard”. 6. Select “Place all certificates in the following store”, and click “Browse...”. 182 Operating Instructions 17 Configuring the network settings [Network][...]

  • Seite 183

    7. Select “Trusted Root Certificate Authorities”, and click “OK”. 8. Click “Next”. Operating Instructions 183 17 Configuring the network settings [Network][...]

  • Seite 184

    9. Click “Finish”. 10. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. 184 Operating Instructions 17 Configuring the network settings [Network][...]

  • Seite 185

    11. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 17.4 Configure the settings relating to DDNS [DDNS] Click the [DDNS] tab on the “Network” page. ( ® page 42, page 44) To access this camera via the Internet, it is necessary to configure the settings for the D[...]

  • Seite 186

    17.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) A C A B E D D B C E A. DNS server B. Internet C. Provider D. “Viewnetcam.com” service server E. Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynam[...]

  • Seite 187

    • Depending on the provider, local addresses may be allocated. In this case, the DDNS service is unavailable. Refer to the contract provider for further information. [DDNS] Select the DDNS service to determine whether or not to use DDNS. • Off: Does not use the DDNS function. • Viewnetcam.com: Uses the “Viewnetcam.com” service. • Dynami[...]

  • Seite 188

    17.4.3 Procedure to register information for the “Viewnetcam.com” service 1. Select [Viewnetcam.com] for [DDNS] and click the [Set] button. → A URL is displayed in [Your Account Link]. If a URL is not displayed in [Your Account Link], confirm the camera's network settings and Internet connection, then click [Set] again. 2. Register the i[...]

  • Seite 189

    • If access often fails due to the change in the global address of router, set a smaller value for “Access interval”. 17.4.4 Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.com” service. ( ® page 201) 17.4.5 When using “Dynamic DNS Up[...]

  • Seite 190

    Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names. 17.5 Configure the settings relating to SNMP [S[...]

  • Seite 191

    17.6 Configure the settings relating to the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. ( ® page 42, page 44) The settings relating to the periodic transmission of images to an FTP server can be configured on this page. To transmit images to an FTP server periodically, it is necessar[...]

  • Seite 192

    • Default: Off [Directory name] Enter the directory name where the images are to be saved. For example, enter “/img” to designate the directory “img” under the root directory of the FTP server. • Available number of characters: 1 - 256 characters • Unavailable characters: " & ; • Default: None (blank) [File name] Enter the [...]

  • Seite 193

    • Default: VGA *1 SW352 SW352 SF342 SF342 SP302 SP302 SW152 SW152 *2 SW355 SW355 SF346 SF346 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SW155 SW155 SF135 SF135 SP105 SP105 NP502 NP502 SW1 15 SW1 15 17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans[...]

  • Seite 194

    3. Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 17.7.2 How to delete the set schedule 1. Uncheck the check box of the set day of the week. 194 Operating Instructions 17 Configuring the network settings [Network][...]

  • Seite 195

    2. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions 195 17 Configuring the network settings [Network][...]

  • Seite 196

    18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) • VMD permission (Video motion detection will be active only in the specified schedule.) • Acces[...]

  • Seite 197

    Up to 5 schedules can be set. 1. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. Operating Instructions 197 18 Configure the settings relating to the schedules [Schedule][...]

  • Seite 198

    • Alarm permission SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 : Alarm input (terminal alarm) will be received during the period of the schedule. • VMD permission: The video motion detection (VMD) function will be active during the period of the schedule. [...]

  • Seite 199

    19 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab. 19.1 Check the system log [System log] Click the [System log] tab of[...]

  • Seite 200

    [Description] The descriptions about the system log will be displayed. Refer to page 204 for further information about the system logs. 19.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. ( ® page 42, page 44) The current firmware can be checked and upgraded to the latest version on this page. Contact the dea[...]

  • Seite 201

    3. Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Note • Note that the settings cannot be restored after an initialization is operated. 4. Click the [Execute] button. → The confirmation window will be displayed. When “Do not reset the settin[...]

  • Seite 202

    The status of this camera can be checked on this page. [Viewnetcam.com] • Server: The URL of the “Viewnetcam.com” service server will be displayed. • Status: The registration status for the “Viewnetcam.com” will be displayed. • Personal(Camera) URL: The URL of the camera registered for “Viewnetcam.com” will be displayed. [UPnP] ?[...]

  • Seite 203

    The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page. [Reset to the default (Except the network settings)] Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset. It is impossible to operate the camera for about 3 minutes aft[...]

  • Seite 204

    20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server. • The IP address of the server may be incorrect. Check if the IP add[...]

  • Seite 205

    Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com server error Failed to resolve the Viewnetcam.com server address from DNS. • The designated[...]

  • Seite 206

    Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down. Ask the network administrator. Internal error Undefined error. • An error occurred in [...]

  • Seite 207

    Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification • The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly. • The[...]

  • Seite 208

    21 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages Cannot access from the web browser. • Is the LAN cable (category 5 or bett[...]

  • Seite 209

    Symptom Cause/solution Reference pages Cannot access from the web browser. • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? When the camera and the PC are connected in the same subnet: Are the IP addresses of the camera and the PC set in a common subnet? Or is [...]

  • Seite 210

    Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function. Refer to the manuals provided with the router for further information. • Is U[...]

  • Seite 211

    Symptom Cause/solution Reference pages It takes time to display the screen. SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW1 15 SW1 15 : • Are you accessing the camera in the HTTPS mode? In this mode, the refresh interval becomes slower due to decode procession. - • Are you access[...]

  • Seite 212

    Symptom Cause/solution Reference pages SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW1 15 SW1 15 : • Did you access “http://” while using the HTTPS function? To use the HTTPS function, access “https://”. It is also necessary to enter the port number. 178 A cookie error was [...]

  • Seite 213

    Symptom Cause/solution Reference pages No image is displayed. / Older images or logs are displayed. • When [Every time I visit the webpage] is not selected for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live” page. In this case, do the following. 1. Sele[...]

  • Seite 214

    Symptom Cause/solution Reference pages Images cannot be saved on the SD memory card. Failed to write/read data on the SD memory card. SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW1 15 SW1 15 • Is the SD memory card inserted correctly[...]

  • Seite 215

    Symptom Cause/solution Reference pages The alarm occurrence indication button, the [AUX] buttons* 1 and the SD recording status indicator* 2 on the “Live” page* 1 do not display the current status in real time. *1 SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP50[...]

  • Seite 216

    Symptom Cause/solution Reference pages H.264 (or MPEG-4*) images are not displayed. * SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. • When “Network Camera View 4S” is deleted from a PC on which both the viewer software “Network Camera View 3” and “Network Camera View 4” are installed, H.264 (or MPEG-4) ima[...]

  • Seite 217

    Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9 or Internet Explorer 10: The “Information Bar” ( A ) expressed in the following symptom and[...]

  • Seite 218

    Symptom Cause/solution Reference pages The following message is displayed on the information bar. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9 or Internet Explorer 10) • Select [Install]. The “Security Warning” window will be displayed. Click t[...]

  • Seite 219

    22 Directory structure of drive B (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Drive B FTP ALARM 100101 100102 File name.01 0123 100101 12.01 100101 12.02 LOCAL PULL File name.01 100101 12.01 100101 12.02 00000000 00000000 M_ALARM 10000001 10000501 M _LOCA L 10000001 10000[...]

  • Seite 220

    For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www [...]