HP (Hewlett-Packard) 4700 Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung HP (Hewlett-Packard) 4700 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von HP (Hewlett-Packard) 4700, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung HP (Hewlett-Packard) 4700 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung HP (Hewlett-Packard) 4700. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung HP (Hewlett-Packard) 4700 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts HP (Hewlett-Packard) 4700
- Den Namen des Produzenten und das Produktionsjahr des Geräts HP (Hewlett-Packard) 4700
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts HP (Hewlett-Packard) 4700
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von HP (Hewlett-Packard) 4700 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von HP (Hewlett-Packard) 4700 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service HP (Hewlett-Packard) finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von HP (Hewlett-Packard) 4700 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts HP (Hewlett-Packard) 4700, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von HP (Hewlett-Packard) 4700 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    HP C olor L a se rJet 4 7 00 U ser Gui de[...]

  • Seite 2

    [...]

  • Seite 3

    HP Color LaserJet 4700 Series Printer User Gu ide[...]

  • Seite 4

    Copyright and License © 2005 Copyright Hewlett-Packard Development C ompany, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as a llowed under t he copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth[...]

  • Seite 5

    HP customer care Online se rvices For 24- hour access to in formation usin g a m odem or Inter net conn ection : World Wide We b URL: f or the HP Color Laser Jet 4 700 se ries pr inters, update d HP printer softw are, produc t and support inform ation, and pri nter dri vers in sever al l anguages can be o btained fr om http://www. hp.com/ su pp ort[...]

  • Seite 6

    HP support a nd information for Maci ntosh computers Visit : http://www.hp .com/ go/ma cosx for Macin tosh OS X su pport inf ormation and HP subsc ript ion service for driver updates. Visit : http://www.hp .com/ go/mac -co nnect for p roducts designed spe cificall y for the M acinto sh user . iv HP custo mer car e ENWW[...]

  • Seite 7

    Table of contents 1 Print er basic s Quick access to printer informatio n ......... ....... ............ ........ ........ ........ ....... ........ ........ ........ ........ ....... .....2 World Wide Web links ......... ............ ................. ........... ............ .......... ............ ............ ........... .2 User guide links ...[...]

  • Seite 8

    Additional driv ers ......... ....... ....... ...... ...... ....... ....... ....... .......... ...... ....... ....... ...... ....... ....... .. ....19 Select the correct printer driv er ......... ........... ........... ........... ................ ............ ............ .........2 0 Printer-driver Help (Win dows) ............ ........... ......[...]

  • Seite 9

    Informatio n menu .. ....... ...... ....... ....... ...... ...... ....... ...... ....... .......... ...... ....... ...... ...... ....... ....... ... ...... ....... ..51 Paper handling me nu ....... ....... ....... ....... ........ ....... ........ .......... ....... ....... ....... ........ ....... ........ .. ........ ....... 52 Configure dev ice [...]

  • Seite 10

    Language . .......... .......... ......... .......... .......... .............. .......... ......... .......... .......... ........ ....... ......7 6 Selecting the lan guage .... ............... ............ .......... .......... ........... ........... .......... ....76 Selecti ng the langua ge if the display is in a language you do not und erstan[...]

  • Seite 11

    Loading c ustom-sized media into Tray 2 and optional trays ...... ........... ..... .......... .......... ...107 Printing on spec ial media .... ....... ....... ....... ....... .......... ........ ....... ....... ....... ....... ....... ....... ....... .. ........ .....10 9 Transparencies .. ....... ............. ........ ....... ........ ........ [...]

  • Seite 12

    Printing on custom-siz e media ......... ........... ............ ............ .......... .................. ........... .......13 3 Stopping a print request ....... ............ ........... ........... ........... ............ ............ ............ ........... .13 4 Stopping the c urrent p rint j ob from the pr inter c ontrol p anel .... ... .[...]

  • Seite 13

    Sample book color ma tching . ...... ..... ..... ........ ..... ..... ..... ..... ...... ..... ...... ..... ..... ........ ..... ..... ..154 Printing col or samples ...... ...... ..... ...... ..... ...... ..... ...... ......... ..... ...... ..... ..... ...... ...... ..... ...... ....15 5 Managin g printer color options on Windows computers ........[...]

  • Seite 14

    Status messag es ..... ....... ....... ...... ....... ....... ....... ......... ....... ....... ...... ...... ....... ....... ....... ...... ..1 83 Warning me ssages ... ........ ....... ........ ....... ............ ....... ........ ........ ....... ........ ........ ....... ........ .183 Error messages ......... ...... ..... ...... ....... ..... [...]

  • Seite 15

    Troubleshooti ng common Macin tosh problems ...... ............ ............. ............ ............ ........... .............. .243 Solving prob lems wit h Mac OS 9.x ...... ....... ....... ....... ...... .......... ....... ....... ....... ....... ....... .....24 3 Solving prob lems wit h Mac OS X ...... ...... ..... .... ...... ..... ....... .[...]

  • Seite 16

    Acoustic e missions .......... ............. .......... ........... .......... .......... ......... .......... .......... .......... ..... .......... ......292 Environment al specifica tions ...... .......... ......... .......... ............... ......... .......... .......... ......... .......... .......... .293 Appendix E Regulatory information F[...]

  • Seite 17

    1 Printer basics This cha pter co ntains info rmati on on set ting up y our print er and be comin g familiar with its features. T he foll owing top ics are co vered: ● Quic k acce ss to pri nte r inf ormat ion ● Printer configur ations ● Printer features ● Wal k around ● Printer s oftware ● Printer driver s ● Pri nter driv ers for Mac[...]

  • Seite 18

    Quick access t o printer information World Wi de Web lin ks Printe r driver s, updat ed HP printer softwar e, and produc t inform ation and suppo rt may be obta ined fro m the f ollowing URLs: ● http://www .hp.com/ s upport/c lj4700 Printe r driv ers may be ob tained fr om th e foll owing sites: ● In China: ft p://www.hp .com.cn / suppo rt/cl j[...]

  • Seite 19

    HP Em bedded We b Server User G uide Informa tion ab out us ing the embedded Web serv er is availabl e on th e CD- ROM that came with th e prin ter. Accesso ry and Consu mable Instal lation Gu ides Provi des ste p-by- step inst ructi ons f or inst alling t he print er’s acces sories and cons umables . Sup plied with the printe r’s opt ional ac [...]

  • Seite 20

    Printer config urations Thank you f or pu rchasin g the HP Col or L aserJet 4700 serie s print er. This printe r is ava ilable i n the configu ration s desc ribe d below . HP Color LaserJet 4700 (product number Q7491A) The HP Color LaserJe t 4700 prin ter is a four-c olor las er p rinter t hat print s up to 31 p ages per min ute (ppm) for lette r-s[...]

  • Seite 21

    The HP Color LaserJ et 4700n pri nter inc ludes th e features of the 4700, pl us the HP Jetdi rect embedde d print serv er (RJ-4 5 port) for ne twork conn ectivity . HP Color LaserJet 4700dn (product nu mber Q7493A) The HP Color Lase rJet 4700d n printer includes the features of the 4700 n, plus a duplex er for autom atic two-si ded pr inting , and[...]

  • Seite 22

    HP Color LaserJet 4700dtn (produ ct number Q7494A) The HP C olor LaserJe t 4700 dtn includes all the featu res of the 4700dn , two addition al 500-shee t paper feeders (Trays 3 and 4), and a printer s tand. HP Color L aserJet 4700ph+ (prod uct number Q7495A) The HP Color LaserJe t 4700p h+ i ncludes the fea tures of the 47 00dtn, t wo a dditional 5[...]

  • Seite 23

    Printer fe atures This prin ter combine s the quality and reliabi lity of Hewlett- Packar d print ing with the new fea tures and standar d capabi lities lis ted below . For more in formation on printer fea tures , see the Hewlett- Pack ard Web sit e at http:// www.hp.com / suppor t/clj470 0 . Table 1-1 F eatures Performance ● Prints up to 31 page[...]

  • Seite 24

    Environmental features ● Sleep mode setting. ● High content of recyclabl e components and materials. ● Energy Star co mpliant. Fonts ● 80 internal fonts available for bot h PCL and PostScript emulation. ● 80 printer-matching screen fonts in TrueType™ format available with the software solution. ● Supports forms and fonts on the disk u[...]

  • Seite 25

    Connectivity ● Enhanced input/output (EIO) card slots for optional connecti vity. (Network connection using an HP Jetdirect embedded print server is standard on HP Color LaserJet 4700n, HP Color LaserJet 4 700dn, HP Color LaserJet 4700dt n, and HP Color LaserJet 4700ph+ printers.) ● USB 2.0 connec tion. ● HP Jetdirect embedded pr int server t[...]

  • Seite 26

    Walk a round The follo wing ill ustra tions ide ntify the locat ion s and names of key components of this pr inter. Front vi ew (HP Col or LaserJ et 4700ph+ shown) 1 Duplexer 2 St apler/ stacke r 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray ([...]

  • Seite 27

    Back/ side vi ew (HP Colo r Laser Jet 4700 ph+ show n) 1 Output tray 2 Formatter board 3 Upper formatter board tab 4 USB connection 5 ACC connection 6 EIO connectio n 7 Parallel port 8 EIO connectio n 9 Network port (RJ-45 connector ) 10 Lower formatter board tab 11 Auxiliary port 12 Power cord c onnection ENWW Walk around 11[...]

  • Seite 28

    Printer software Include d with the pr inter i s a CD -ROM c ontaining the pr intin g system softw are. The softwar e compon ents and printer drivers on this CD -ROM hel p you u se the pri nter to its fullest pot ential. See the Getting Started Gui de for instal lation instruc tions. NOTE For the latest inf ormati on about the pr inting sys tem sof[...]

  • Seite 29

    Preco nfigurati on, informa tion t echnology (IT) admi nistrato rs can preconfig ure the prin ting and device defaults for HP prin ter driv ers bef ore i nstallin g the d rivers i n the networ k env ironment. For m ore inform ation, see the HP Driver Prec onfigurati on Support Gui de , whic h is ava ilable a t http: //www.hp.c om/ suppor t/cl j4700[...]

  • Seite 30

    If in stalla tion fail s, re instal l the softwar e. If th is fails , check the ins tallati on notes a nd read me files on the printer CD -ROM or the fly er that came in th e print er box, or go to http://w ww.hp.com/ suppo rt /clj470 0 for help or mor e informat ion. Installing Windows printing system s oftware for networks The so ftware on the pr[...]

  • Seite 31

    Setting up a Windows computer to us e the network printer with Windows- sharing If the compute r will print dir ectly to the pri nter, you can share the pri nter on the net work so that other network user s can print to it. See your Windows docu mentati on to enable Wind ows-sha ring. After the printe r is share d, install the printe r softwar e on[...]

  • Seite 32

    Removing software from Windows ope rating systems Use the Unin sta ller in th e HP Color L aserJ et 47 00/Too ls prog ram g roup to selec t and r emove any or al l of th e Windows HP pr inting system comp onents. 1. Click Start and then c lick Pr ogra ms . 2. Point t o HP Co lor Lase rJet 47 00 and then click Tools . 3. Click Uninsta ller . 4. Clic[...]

  • Seite 33

    ● Ability to quickly find per ipher als based on paramet ers su ch as IP add ress , color cap abili ty, and model name. ● Ability to easil y organiz e perip herals i nto logic al gr oups, with vi rtual office ma ps for easy naviga tio n. ● Ability to ma nage an d configu re m ultiple p rinte rs at o nce. To down load a curr ent ve rsio n of H[...]

  • Seite 34

    Features The HP emb edded We b server al lows you to vi ew printe r and netwo rk card st atus and manag e printin g function s from yo ur comput er. With the HP emb edded We b server, you can do the following: ● View print er statu s infor mation. ● Determine the r emain ing li fe on all supp lies and orde r ne w ones . ● View and chang e tra[...]

  • Seite 35

    Printer drivers The produc t comes wit h software that all ows the compute r to communic ate with the produ ct (by us ing a prin ter l anguage ). Th is soft ware i s ca lled a print er dr iver. Prin ter dri vers p rovi de acce ss t o pro duct featu res, such as pri nting on cust om-s ized paper , resizing doc uments, and i nserti ng waterma rks. Su[...]

  • Seite 36

    You can ob tain Mode l Scripts for UNIX ® and Linu x by downlo ading them from the In ternet or by reques ting the m from an H P-aut horized serv ice or s upport provider . For Li nux supp ort se e www .hp.com/ go/li nux . For UNIX support see www.hp.com / go/je tdirectu nix_sof tware . Select the correct printer driver Select a printer dri ver ba[...]

  • Seite 37

    Operating System To change the settings for all print jobs unt il the software program is closed To change the print job d efault settings (for example, turn on Print on Both Si des by default ) To change the confi guration settings (for example, add a tray or enable/disable Manual Duplexing ) Windows 2000, XP, and Server 20 03 1. On the File m enu[...]

  • Seite 38

    Printer drive rs for Mac i ntosh co mputers The pri nter comes with prin ter-dri ver software that uses a printer l anguage to co mmunicat e with th e printer . Print er drivers pr ovide access to print er featur es, such as printi ng on cust om-siz ed paper, resizi ng document s, and insert ing watermar ks. Supported prin ter drivers A Maci ntosh [...]

  • Seite 39

    Operating System To change the settings for all print jobs unt il the software program is closed To change the print job d efault settings (for example, turn on Print on Both Si des by default ) To change the confi guration settings (for example, add a physical option such as a tray, or turn on or off a driver feature such as Allow Man ual Duplexin[...]

  • Seite 40

    Software for Macintosh computers The HP inst aller p rovides Pos tScript® Printe r Des criptio n (P PD) fil es, P rinter Di alog E xtensio ns (P DEs), and the HP Prin ter Utili ty for use with Macin tosh comput ers. If bo th the printe r and the Maci ntosh compu ter are conne cted t o a ne twork, use the printe r embedd ed Web ser ver (E WS) to co[...]

  • Seite 41

    6. Double -cli ck Printer (Apple Talk) . 7. Next to AppleT alk Print er Sele ction , click Change . 8. Sele ct the pr inter, cli ck Auto Setup , and then cl ick Create . NOT E T he icon on the desk top lo oks gene ric. All of the print pan els a ppear in the p rint dialo g box with e ach software program. To ins tall printer drivers for Mac OS X v [...]

  • Seite 42

    To insta ll the print ing syst em software 1. Connect a USB cable between the U SB por t on the prin ter a nd the USB port on the c ompute r. Use a standar d 2-m eter (6.56-fo ot) USB cable. 2. Insert th e printer CD i nto the CD-ROM drive a nd ru n the installer . The CD me nu runs au tomatic ally. If the CD menu does no t run aut omatical ly, dou[...]

  • Seite 43

    Using the HP Prin ter Utility for Macintosh Use the HP Pri nter Utility to config ure an d maintai n a pr inter from a Ma c OS X v10 .2.8 or v10.3 compute r. This secti on descri bes s evera l functions that yo u can per form throu gh the HP P rinter Utility . Openin g the HP Pri n ter Ut ility The p rocess th at yo u use to s tart the HP Printer U[...]

  • Seite 44

    Viewing supplies status View th e statu s of the print er su pplies ( such as print cartr idges, i magin g drum, or pr int m edia) fr om a comput er. 1. Open the HP Prin ter Utility . 2. In the Configuration Settin gs list, se lect Supplies Status . 3. Click the Supplies tab to vie w the stat us of va rious repla ceable su pplies , and c lick t he [...]

  • Seite 45

    Uploading fonts to the printer Add fon ts from the computer to the printer. 1. Open the HP Prin ter Util ity. 2. In the Configuration Settings li st, selec t Upload Fonts . 3. In the Fonts in printer's pop-u p menu , select where you want the fon ts to b e stored on the p rinter. The fonts in t hat stora ge dev ice appe ar i n the lis t that a[...]

  • Seite 46

    Changing the toner density Conser ve prin t-cartr idge ton er by changi ng the t oner-den sity le vel. The lo wer toner -den sity leve ls conserv e the m ost t oner. 1. Open the HP Prin ter Utility . 2. In the Configuration Settin gs list, se lect Economode Toner Density . 3. On the Toner Density popup menu, se lect the tone r densi ty level , and [...]

  • Seite 47

    Configur ing tr ays Chan ge the defa ult pr inter tray setti ngs from the compu ter. 1. Open the HP Prin ter Util ity. 2. In the Configuration Settings li st, selec t Trays Con figuration . 3. In the Tr ays list, s elect the tray to be configured. NOTE To make the selecte d tray the defa ult tray for p rinting, click M ake Defa ult . 4. In the Defa[...]

  • Seite 48

    Setting up e-mail alerts Set up e- mail mess ages t hat alert y ou to certai n event s that occu r with th e printer , such as a low toner level in a pr int car tridge . 1. Open the HP Prin ter Utility . 2. In the Configuration Settin gs list, se lect E-mail Ale rts . 3. Click the S erver tab, an d, in the SMTP server box , type the server nam e. 4[...]

  • Seite 49

    Print med ia specif ications For opti mum r esults, use conv entio nal 75 g/m 2 (20 lb) photocop y pap er. Veri fy tha t the pa per is o f good quality and is free of cut s, nick s, tears , spot s, loo se parti cles, du st, wr inkles , curls , or b ent ed ges. ● To order s upplies in the U.S., go to http://www .hp.com/ g o/ljsupp lies . ● To or[...]

  • Seite 50

    Tray 1 Dimensio ns Weight or thickness Cap acity suitable for use in laser printers Table 1-3 T ray 2 and option al Trays 3 throug h 6 media sizes 1 Tray 2 and optional trays Dimensio ns Weight or thickness Cap acity Paper, standard sizes (letter/ A4, legal, executive, JIS B5, A5); cust om sizes Range: 148 x 210 m m (5.83 x 8.27 in) to 216 x 356 mm[...]

  • Seite 51

    Automat ic duplex printi ng D ime nsio ns Weight or thickness A4: 210 x 29 7 mm (8. 27 x 11.7 in) 8.5 x 13: 215.9 x 330.2 mm (8.5 x 13 in) Legal: 215.9 x 355.6 mm (8.5 x 14 in) Executive: 184.2 x 266.7 mm (7.25 x 10.5 in) JIS B5: 182 x 257 mm ( 7.17 x 10.12 in) Glossy paper (A 4/letter, 13 x 8.5 in, legal, executive, JIS B5) NOTE Do not use inkjet [...]

  • Seite 52

    Stapler/stacker Dimensio ns Weight or thickness Cap acity Stapling (30 shee ts) NOTE Media types: paper and cardstock, glossy paper, transparencies, photo paper NOT E S ee above for supported trays and media s izes. 60 g/m 2 (16 lb) to 160 g/m 2 (43 lb) Stapling (20 shee ts) NOTE See above for supported media types. NOT E S ee above for supported t[...]

  • Seite 53

    2 Control panel This ch apter conta ins i nformatio n on th e printer control panel , which pr ovides contr ol of pr inter fun ction s and commu nicat es infor mation about the pr inter and print jobs. The fol lowing topics are cov ered: ● Introductio n ● Contro l panel bu ttons ● Interp reting contro l panel i ndicat or lights ● Interp ret[...]

  • Seite 54

    Introd uct ion The co ntrol pan el pro vides contr ol of p rinter fu nctio ns and com munic ates info rmati on abou t the p rinter and pr int j obs. I ts di splay provi des g raphic inform ation about p rinter a nd su pplies s tatus, makin g it e asy to ident ify a nd co rrect problems . Figure 2-1 Control panel but tons a nd li ghts 1 Display 2 Up[...]

  • Seite 55

    Figure 2-2 Prin ter displa y 1 Message area 2 Prompt area Figure 2-3 Prin ter displa y 1 Message area 2 Supplies gauge 3 Print cartridge colors are indicated from left to right: black, m agenta, cyan, and yellow The me ssage and prom pt areas of the disp lay aler t you to the s tate of the print er an d tell you h ow to respon d. The su pplies gaug[...]

  • Seite 56

    Accessing the control pan el from a computer You ca n als o access the pr inter co ntrol panel fr om a compu ter by u sing the Set tings page o f the embedde d Web serve r. The co mputer shows the sam e informat ion that the c ontrol panel s hows. From you r comp uter, you ca n also pe rform c ontrol pa nel fun ctions s uch as c hecking suppl ies s[...]

  • Seite 57

    Control pane l buttons Use the buttons on the control panel to perform printe r functio ns and to navi gate and respond to menu s and mess ages in the displa y. Button name Function Sele ct Makes selections and resumes printing after reco very errors. Up arrow Down arro w Navigates menus and text, and increases or dec reases the values of num erica[...]

  • Seite 58

    Interpr eting control pan el indi cator lights Figure 2-4 Control pa nel i ndicator ligh ts 1 Ready 2 Data 3 Attention Indicator On Off Flashing Ready (green) Printer is online ( able to accept and process data). Printer is offline or is turned off. Prin ter is at temp ting to st op printing and go offline. Data (green) Processed data is prese nt i[...]

  • Seite 59

    Interp reting st apler/st ac ker indicator light codes The fo llowin g tabl e lis ts er rors th at can occu r in the st apler /stacker unit that ar e rep orted by the access ory light and on the pr inter cont rol pane l display . Indicator Soli d Blinking Off Green NOTE The indicator light shows solid green during some continuable errors. ● The a[...]

  • Seite 60

    Indicator Solid Blinking Off paper, or staple the job manually. MIXED PAPE R SIZES IN J OB TO STAPLE appears on the printer control panel disp lay. Amber ● The accessory is experiencing a hardware malfunction. For more inform ation, see Control panel messages . ● The device requires us er intervention. The bin could be full, there could be a st[...]

  • Seite 61

    Control pan e l menu s You ca n per form mos t rou tine p rinting tasks from the c ompute r throug h the printer driver or s oftware applic ation. This is the most conve nient way to contr ol the printer , and will over ride th e printer co ntrol pane l settin gs. See the help files as soci ated with the software, or for more inform ation on ac ces[...]

  • Seite 62

    Menu hierarc hy The fo llowin g table s list the hi erarchi es of each m enu. To enter the menus Pres s Menu to enter ME NUS . Pres s or to nav igate t he li stings. Pres s to select the appr opriate op tion. MENUS RETRIEVE JOB INFORMAT ION PAPER H ANDLING CONFIGURE DEVICE DIAGNOSTICS SERVI CE Retrieve job menu See Retr ieve jo b menu for more info[...]

  • Seite 63

    PRINT CM YK SAMP LES PRINT FILE DIRECTORY PRINT PC L FO NT LIST PRINT PS FON T LIST Paper handli ng menu See Paper hand ling menu f or mo re infor mat ion. PAPER HANDLING TRAY 1 SIZE TRA Y 1 TYP E TRAY <N> SI ZE N = 2, 3 , 4, 5, or 6 TRAY <N> TY PE N = 2, 3 , 4, 5, or 6 Configur e device menu See C onfigur e devic e menu and Chang ing p[...]

  • Seite 64

    OPTIMIZE QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CREATE CLEANING PAGE PROCESS CLEANING PAGE AUTO CLEANING CLEANING INTE RVAL SYST EM SETU P DATE /TIM E JOB STORAGE LIMIT JOB HELD TIMEOUT SHOW ADDRES S RESTRICT COLOR USE COLOR/BLACK M IX TRAY BEHAVI OR SLEE P DELAY WAKE TIME DISPLAY BRI GHTNESS PERSONALITY CLEARABLE WARNI NGS AUTO CONTINUE [...]

  • Seite 65

    (Wh ere X =1 or 2) RESETS RESTO RE FACT ORY SETTI NGS SLEE P MODE Diagnostics menu See Diagnostics men u for mo re informa tion. DIAGNOST ICS PRINT EVENT LOG SHOW E VENT LO G PQ TROUBL ESHOOTI NG PRINT DIAGNOSTICS PAGE DISABLE CART RIDGE CHECK PAPER PATH SE NSORS PAPER PATH TES T MANUAL SENSOR TEST MANUAL SENSOR TEST 2 COMPO NENT TEST PRINT/ STOP T[...]

  • Seite 66

    Retrie ve jo b m enu The retr ieve job m enu allow s you to v iew listi ngs o f all stored jobs . Menu item Description PRIN T ST ORED JOB LIST Prints a page that lists all jobs st or ed on the printer. Each person who has jobs stored on the printer is listed. The number in parentheses indicate s how many jobs that person has stored. NO ST ORED JOB[...]

  • Seite 67

    Informati on menu Use the infor mation menu to acces s and print specifi c prin ter i nformatio n. Menu ite m Description PRINT ME NU MAP Prints the control panel m enu map, which s hows th e layout and current settings of the control panel menu items. See Printer information pages . PRINT CONFIGU RATION Prints the printer co nfiguration page. PRIN[...]

  • Seite 68

    Paper ha ndling menu The pape r hand ling me nu allo ws you to co nfigur e input tray s by siz e and type . It is importa nt to corr ectly configu re the trays with th is menu bef ore you print for the first time. NOTE If you h ave u sed ot her HP L aserJ et print er mo dels, yo u mig ht be a ccustom ed to configu ring Tray 1 to Fi rst mode or Cass[...]

  • Seite 69

    Config ure d evice menu The CONFIGURE DEVICE menu allows you to chang e the d efault printing setti ngs, a djust the prin t quality , change the system configurati on and I/O options , and reset the de fault set tings. Printing menu These settings affect o nly j obs witho ut iden tified propert ies. M ost j obs iden tify all of the propert ies a nd[...]

  • Seite 70

    Menu item Val ues Description FONT PITCH FONT POINT SIZ E SYMBO L SE T APPEND C R TO LF SUPPRES S BLANK PAGES MEDIA SO URCE MAPP ING FONT SOURCE : Al lows yo u to sele ct the font source as int ernal, card s lot 1, 2, or 3, internal disk, or EIO disk. FONT N UMB ER : The printer assign s a number to each font and lists the num bers on the PCL font [...]

  • Seite 71

    Menu ite m Va lues D escription SOURCE ADJUST TRAY [N] that is printed on the front with the image that is printed on the back. PRIN T TE ST PAGE : Prints a test page that shows the current reg istration settings. SOURCE : Al lows yo u to sele ct the tray fo r which you want to print the test page. If installed, optional trays appear as selections,[...]

  • Seite 72

    Menu item Value s Description PRE-ROT ATION RE-TRANSF ER FUSE R TEM P TRA Y 1 RESTORE OPTI MIZE QUICK CALIBRAT E NOW P erforms partial pr inter calibrations. For more information, see Calibratin g the printer . FULL CALIBRAT E NOW Performs all printer calibrations. For more information, see Calibratin g the printer . COLOR RET OFF ON The COL OR RE [...]

  • Seite 73

    See Changing print er control panel config urati on settings f or more i nformation. Menu ite m Value s D escription DATE/TIM E DAT E DATE FORM AT TIME TIME FOR MAT Allows you to set various configurations for the date format when setting the date and select a 12-hour or 24-hour clock when setti ng time. JOB STORAGE LIMIT 1-100 Sets the limit fo r [...]

  • Seite 74

    Menu item Val ues Description DUPLEX BLANK PA GES IMAGE ROTATION The default for USE ANOTHE R TRAY is ENABLED . The default for MANUALLY F EED PROM PT is AL WAY S . PS DEFER MEDIA affects how paper is handled when printing from an Adobe PS print driver. ENABLED uses HP’s p aper handling. DISAB LED uses the Adobe PS paper handling. T he default is[...]

  • Seite 75

    Menu ite m Value s D escription pauses until the color supply is replaced. OVERRIDE AT OU T allows printing to continue when a color supply is out, but displays a warning that override is in use and that the supply must be replaced. ORDER AT RANGE=0-100 The user can set the percent remaining at which the ORDER AT m essage i s displayed. The def aul[...]

  • Seite 76

    Menu item Value s Descripti on STAPLES OUT CONTINUE STOP The STAPLE S OUT menu defines the action that the s tapler/stacker takes when it runs out of staples. It can instruct the printer to stop and wait until the stapler cartridge is replaced, or it can allow printing t o cont inue without stapling. If the device is configured to stop when the car[...]

  • Seite 77

    Menu ite m Va lues D escription DLC /LLC : Select whether t he DLC/LLC protocol stack is enabled or disabled. SECURE WEB : Specify whether the embedded Web server a ccepts communications b y using only s ecure HTTP (HTTPS) or by using both HTTP and HTTP S. DIAGNOSTICS : Provides t ests to help diagnose network hardware or TCP/IP network connect ion[...]

  • Seite 78

    Menu item Values Description communication, t he Jetdirect settings m ust match those of the n etwork. Resets menu The res ets me nu allows you to re set facto ry setti ngs, disable and ena ble s leep mode , and update the printer after new supp lies are ins talle d. Menu item Value s Descripti on REST ORE FACTORY SE TTINGS None. Allows you to clea[...]

  • Seite 79

    Diagnosti c s menu The di agnostic s menu allows you to run te sts th at ca n help you iden tif y and so lve p roblems with the prin ter. Menu ite m Description PRINT E VEN T LO G This item will print an event log that will displ ay the last 50 ent r ies in the printer’s event log, starting with the most recent. SHOW EVENT LOG This item displays [...]

  • Seite 80

    Changing printer control panel c onfiguration se ttings By us ing the pri nter cont ro l panel, yo u can m ake chang es to g eneral prin ter co nfigurati on defau lt settings such as tra y size and type, sleep mode , printe r pers onalit y (lan guage) , and jam re cover y. The prin ter c ontrol panel c an al so be access ed fro m a com puter by usi[...]

  • Seite 81

    7. Press to select JOB HELD TIMEOUT . 8. Press or to select the appro priate time pe riod. 9. Press to set the time perio d. 10. Press Me nu . Show IP address This it em determin es whether the printe r IP address is shown on the displa y with the Ready mess age. Option s are AUTO and OFF . The default setting for this opti on is OFF . If more than[...]

  • Seite 82

    6. Press to highlight COLOR/BLACK MIX . 7. Press to select COLOR/ BLACK MIX . 8. Press or to select the desired opt ion. 9. Press to select t he opti on. 10. Press Me nu . Tray behavior options Tray behav ior al lows se ven use r-de fined op tions: ● USE REQUESTED TRAY . Selec ting EXCL USIV ELY ensures that the printer will n ot autom atically s[...]

  • Seite 83

    7. Press to select TRAY BEHA VIOR . 8. Press to select USE REQUES TED TRAY . 9. Press or to select EXCLUS IVELY or FIR ST . 10. Press to s et the behavi or. 11. Press Me nu . Setting manually feed prompt 1. Press Menu t o enter th e MENUS . 2. Press to hig hlight CONFIGURE DEVI CE . 3. Press to select CONFIGUR E DEVICE . 4. Press to hig hlight SYST[...]

  • Seite 84

    Setting the printer to use size/type prompt 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DE VICE . 3. Press to select CONFIG URE DE VICE . 4. Press to highlight SY STEM SETU P . 5. Press to select SYSTEM SETUP . 6. Press to highlight TRAY BEH AVI OR . 7. Press to select TRAY BE HAVIO R . 8. Press to highlight SIZ E/T YPE P ROM[...]

  • Seite 85

    7. Press to select TRAY BEHA VIOR . 8. Press to hig hlight DUPLEX BLAN K PAGES . 9. Press or to select AUTO or YE S . 10. Press to s et the behavi or. 11. Press Me nu . Setting the printe r to rotate images 1. Press Menu t o enter th e MENUS . 2. Press to hig hlight CONFIGURE DEVI CE . 3. Press to select CONFIGUR E DEVICE . 4. Press to hig hlight S[...]

  • Seite 86

    8. Press or to selec t the approp riate ti me peri od. 9. Press to s et the ti me perio d. 10. Press Me nu . CAUTION If paper is loaded in T rays 3 through 6 when the print er is in sle ep mod e, the new paper will no t be sensed w hen the pr inter comes out of slee p mode. Thi s could c ause the wrong paper to be u sed for a prin t job. B e sure t[...]

  • Seite 87

    9. Press to acce pt the selectio n. 10. Press or to selec t CUST OM or Off . 11. Press to ac cept the se lection. 12. Press or to se lect t he hour. 13. Press to ac cept the se lection. 14. Press or to selec t the m inutes. 15. Press to ac cept the se lection. 16. Press or to selec t AM or PM . 17. Press to ac cept the se lection. 18. Press to ente[...]

  • Seite 88

    Personality This pr inter f eatu res auto matic p erson ality ( printer lang uage) switchi ng. AUTO is the defaul t value. ● AUTO configur es the p rinter t o autom atical ly detec t the t ype of print jo b and c onfigure i ts pers onality to accommod ate tha t job. ● PCL con fig ures the prin ter to us e Prin ter C ontrol L anguage . ● PDF c[...]

  • Seite 89

    8. Press or to select the app ropriate setting . 9. Press to set t he selectio n. 10. Press Me nu . Auto c ontin ue You ca n de term ine prin ter be havio r whe n the sys tem g enerat es an Auto Cont inuable erro r. ON is the default setti ng. ● ON disp lays an error me ssage for ten secon ds before aut omatic ally conti nuing to print. ● OFF p[...]

  • Seite 90

    Setting replace supplie s response 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DE VICE . 3. Press to select CONFIG URE DE VICE . 4. Press to highlight SY STEM SETU P . 5. Press to select SYSTEM SETUP . 6. Press to highlight REPLACE SUPP LIES . 7. Press to select R EP LACE S UPPL IES . 8. Press or to select t he app ropriate s[...]

  • Seite 91

    Setting color supply out response 1. Press Menu t o enter th e MENUS . 2. Press to hig hlight CONFIGURE DEVI CE . 3. Press to select CONFIGUR E DEVICE . 4. Press to hig hlight SYST EM S ETUP . 5. Press to select SYST EM SE TU P . 6. Press to hig hlight COLOR SUPPLY OUT . 7. Press to select COLOR SUPPLY OUT . 8. Press or to select the app ropriate s[...]

  • Seite 92

    RAM di sk This opt ion al lows you to specify how t he RAM disk i s confi gured. Options are AUTO an d OFF . When set to AU TO , the pr inter de termines the o ptimal RA M si ze ba sed on the a mount of availa ble me mory. The m essage disp lays on ly i n pri nter mod els t hat do not ha ve a hard disk i nstall ed. T he defaul t is AUTO . Changing [...]

  • Seite 93

    Selecting the language if the display is in a language you do not und erstand 1. Turn the printer p ower off. 2. Hold down t he key whi le turni ng the prin ter power on un til all three lights s tay o n. 3. Press ag ain. 4. Press or to scroll thro ugh th e avail able lang uages . 5. Press to save the de sire d language as t he new defaul t. ENWW C[...]

  • Seite 94

    Using the printer contr ol panel in s hared en vironmen ts Becaus e your pri nter is shared with other users, adhe re to the following guidelin es to ensure su ccessfu l printer op eration: ● Consult y our syste m adm inistrato r bef ore m aking c hanges t o con trol panel setti ngs. Chan ging contro l panel se ttings co uld affec t other prin t [...]

  • Seite 95

    3 I/O configurat ion This cha pter d escr ibes how to c onfigu re certai n networ k parame ters on the pr inter . The follo wing top ics are c overed: ● Network c onfigu ration ● Par allel c onfigur ation ● USB confi guration ● Auxi liary c onnecti on con fig uration ● HP Jetdirect print servers ● Wire less pr inting ENWW 79[...]

  • Seite 96

    Network con figuration You mi ght nee d to c onfigu re cert ain network paramete rs on the pri nter. You can con figure these parame ters fro m ins tallat ion softwa re, th e printer contro l pane l, the embe dded W eb ser ver, or managem ent so ftware, such as HP Web Jeta dmin o r the HP Laser Jet Util ity fo r Ma cintosh. NOTE For more inf ormati[...]

  • Seite 97

    12. Press to highli ght MA NUAL . 13. Press to highli ght IP ADDRESS . 14. Press to se lect IP A DDRESS . NOTE The first of three set s of numbers is highlighted . If a number is not highli ghted, a highli ghted em pty unde rscore appear s. 15. Press or to increase or decrease the num ber for configur ing the IP address. 16. Press to mov e to the n[...]

  • Seite 98

    Setting the default gateway 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DE VICE . 3. Press to select CONFIG URE DE VICE . 4. Press to highlight I/O . 5. Press to select I/O . 6. Press to highlight the JETDIRECT m enu. 7. Press to s elect the JETDI REC T men u. 8. Press to highlight TCP/IP . 9. Press to select TCP /IP . 10. Pr[...]

  • Seite 99

    Disabling IPX/SPX NOT E Do not di sable this pr otocol i f Windows 95/98, Window s NT, M e, 2000 , and XP users wil l be printi ng to the printer usin g direct-mo de IPX/S PX. 1. Press Menu t o enter th e MENUS . 2. Press to hig hlight CONFIGURE DEVI CE . 3. Press to select CONFIGUR E DEVICE . 4. Press to hig hlight I/O . 5. Press to select I/O . 6[...]

  • Seite 100

    13. Press to se lect ON or OFF . 14. Press the Menu b utton to re turn to the R eady state. Disabli n g AppleTalk 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DE VICE . 3. Press to select CONFIG URE DE VICE . 4. Press to highlight I/O . 5. Press to select I/O . 6. Press to highlight the JETDIRECT m enu. 7. Press to select JETD[...]

  • Seite 101

    Parallel con figuration The HP Colo r LaserJe t 4700 prin ter suppor ts network and par allel conn ectio ns at the same time. A parall el connec tion is made by connec ting the pri nter to the comp uter using a bidi recti onal paral lel cable (IEEE-1 284-C compl iant) wi th a C -connect or plugg ed into the p rinter p arall el port. The cable can b[...]

  • Seite 102

    USB confi gur ation This prin ter sup ports a USB 2.0 conne ction. The USB port is loca ted on the back of the printe r, as shown in the fi gure below. Yo u mus t use an A-to- B type USB cabl e. Figure 3-2 USB confi gurat ion 1 USB con necto r 2 USB po rt This prin ter also includ es a third-pa rty acc essory (ACC) port that use s USB host pro toco[...]

  • Seite 103

    Auxili ary conne ction confi guration This prin ter suppo rts an aux iliary connecti on for paper han dling in put devi ces. T he port is loc ated on the b ack of th e printe r, as shown in the fi gure bel ow. Figure 3-3 A uxiliary conn ection c onfigu ration 1 Auxiliary connector ENWW Auxil iary co nnecti on con figura tion 87[...]

  • Seite 104

    HP Jetdir ect print servers The HP Jetdir ect pri nt serv ers faci litate network manag ement b y allowi ng yo u to c onnect a pri nter direc tly to y our netwo rk at any loca tion. T hey supp ort multi ple net work pr otocols a nd oper ating systems . HP Jetdir ect print se rvers als o support the Si mple Netwo rk Manage ment Protoc ol (SNMP ), wh[...]

  • Seite 105

    Wirele ss p rinting Wireles s networks offer a safe, secur e, and cost -effecti ve altern ative to tradi tional wired net work connec tions. S ee Su pplies and acces sories for a list of availab le wirel e ss pr int serve rs. IEEE 802.11 standard Option al HP Jetdir ect wire less pr int s ervers s upport c onnection to a n 802 .11 net work. T his w[...]

  • Seite 106

    90 Chapte r 3 I/O con figurat io n ENW W[...]

  • Seite 107

    4 Printing tasks This chapt er desc ribes how to per form basic printing tas ks. The fol lowing topic s are cove red: ● Contro lling pr int jobs ● Selectin g print m edia ● Automatic medi a type sensin g (au to se nse mode) ● Configu ring input t rays ● Printing on speci al m edia ● Using fea tures in the print er dri ver ● Using fea [...]

  • Seite 108

    Contro lling print jobs In the M icroso ft Window s oper ating system , three settings affect how the printer drive r tries to pul l paper when you send a print job. The Source , Type , and Size settin gs ap pear in the Pag e S etup , Print , or Print Prope rties dialog boxes in mos t sof tware program s. If you do not chan ge these set tings, the [...]

  • Seite 109

    ● Printer Pr operties dialog box (printe r driver) . The pr inter driver o pens when y ou cli ck Prope rti es i n the Print dialog box . Settings c hanged in the Printer Proper ties dialog box do not overri de se ttings availa ble a nywher e e lse. ● Default p r inter setting s . The defa ult prin ter sett ings de termine settin gs us ed in all[...]

  • Seite 110

    Selecti ng print media You can us e many type s of pape r and othe r prin t media with this printer. This sect ion provi des guid elines and speci ficati ons for selec ting and using differen t print media . For mo re informa tion abou t supported prin t media, see Print media spec ificat ions . It is possi ble that media cou ld meet all of the gui[...]

  • Seite 111

    Automatic me dia type se nsing (auto se nse mode) The HP Colo r Laser Jet 4 700 s eries pr inters can a utomati call y cl assify media into o ne of the f ollowi ng catego ries : ● Plain ● Transpar ency ● Glossy ● Extra- heavy gl ossy ● Glos sy f ilm ● Heavy ● Light The au tomatic media type s ensor f unctio ns only when t hat tray is [...]

  • Seite 112

    Tray 2–N sensing Expanded sensing ● The printer s tops the firs t five pages f ed from each pape r tray to se nse the type and ave rages the five re sults. ● The printe r as sumes th at the sixt h and all subs equent p ages are of the same media type, u ntil th e printer is turned off or goes int o sleep mod e, or until the tray is opene d. T[...]

  • Seite 113

    Configuri ng input tray s The pri nter a llows y ou to c onfigu re input trays by ty pe and size . You ca n load differen t medi a in the printe r’s input t rays an d then reque st media by type or s ize usi ng the contro l pan el. NOT E If you h ave u sed ot her HP L aserJet printer model s, you might be acc ustom ed to confi guring Tray 1 t o F[...]

  • Seite 114

    A Setti ng saved mes sage appear s, and then the cu rren t type and size se ttings are di splayed. 8. If size and type are no w corr ect, pres s to clear the message. Configuri ng a tray to match print job settings 1. In the software applic ation, specify the sou rce tra y, the pap er siz e, and the paper typ e. 2. Send the job to the printer. If t[...]

  • Seite 115

    6. Press or to highligh t the c orrect paper t ype. 7. Press to select the correc t pape r type. A Setti ng save d message appear s, an d then the curr ent ty pe an d size settin gs are display ed. Configur ing Tray 2 an d optional trays for a custom paper size The printer automati cally dete cts many sizes of paper, bu t you can also con figure tr[...]

  • Seite 116

    7. Press to select the value. After the unit of measure is set pro perly, set the X dimen sion as fol lows: 8. Press or to highligh t the c orrect valu e. 9. Press to sele ct the valu e. If th e value entere d is out side the va lid r ange, Invalid value will appear for two s econds. The dis play prompts you to enter anot her val ue. After the X di[...]

  • Seite 117

    4. Adjust th e sid e guid es so th at t hey ligh tly touch the p aper st ack bu t do no t bend the paper . NOTE Make sure the paper fits under the tabs on the guides and not abo ve the lo ad leve l indicat ors. Printing envelop es from Tray 1 Many ty pes o f enve lopes c an be printed f rom Tr ay 1. Up to 20 envel opes can be st acked i n the tr ay[...]

  • Seite 118

    2. Load up to 2 0 enve lopes in the cente r of Tray 1 wi th the side to b e pri nted fa cing down and t he postage e nd toward the pr inter. S lide the envel opes i nto the pr inter a s far as they wi ll go without forcing them. 3. Adjust the guid es to touch the envel ope stac k without bending the env elopes. Mak e sure the envelopes fit under th[...]

  • Seite 119

    media size s: 8.5 x 1 3 and Executi ve (JIS ), dou ble J apan po stcard, and cu stom. The pri nter autom atica lly detects the media size in the se trays based on the tr ay’s paper guide conf iguration . (See Suppor ted media wei ghts and si zes .) CAUTION The paper p ath for th e opti onal trays passes through Tray 2 . If Tra y 2 is pa rtial ly [...]

  • Seite 120

    2. Adjust th e rea r media- lengt h guid e by squ eezing th e guid e adju stmen t latc h and slidin g the back of the tray to the le ngth of the me dia be ing used . 3. Slide the medi a-widt h guid es ope n to th e size for th e media y ou are using . 4. Load media into the tr ay face up. NOTE For bes t performan ce, load the tr ay complete ly full[...]

  • Seite 121

    5. Insert th e tray i nto the printer . The pr inter w ill d ispla y the tray’s media type and size . If th e configur ation i s not corr ect, pres s the key when the pri nter prompts you to conf igure the tray for type and size. (For mo re informa tion s ee Con figur ing a tra y whe n load ing p aper .) 6. If the config uration is co rrect, pr e[...]

  • Seite 122

    2. Adjust th e rea r media- lengt h guid e by squ eezing th e guid e adju stmen t latc h and slidin g the back of the tray to the le ngth of the me dia be ing used . 3. Slide the medi a-widt h guid es ope n to th e size for th e media y ou are using . 4. Load media into the tr ay face up. NOTE For bes t performan ce, load the tr ay complete ly full[...]

  • Seite 123

    5. Insert th e tray i nto the printer . The pr inter w ill d ispla y the tray’s media type and size . If th e configur ation i s not corr ect, pres s the key when the pri nter prompts you to conf igure the tray for type and size. (For mo re informa tion, s ee Co nfiguring a tray when loa ding paper .) 6. If the config uration is co rrect, pr ess [...]

  • Seite 124

    3. Load media into the tr ay face up. NOTE For bes t performan ce, load the tr ay complete ly full wit hout splitti ng or fanning the ream of p aper. Splitt ing or fa nning t he rea m might c ause a mult i-feed pr oblem, wh ich c ould result in a pape r jam. The c apaci ty of the pa per tra y can var y. For example , if you are usin g 75 g/m 2 (20 [...]

  • Seite 125

    Printi ng on sp ecial media Use the se gu idelin es when p rinting on sp ecial types of med ia. NOT E S pecia l media such as envelo pes, trans parencie s, cus tom-siz e paper, or heavy media greater than 120 g/ m 2 is used in Tray 1. To pr int on any speci al me dia, u se the foll owing procedu re: 1. Load the m edia i n the paper tray. 2. When t [...]

  • Seite 126

    Col ored pap er ● Colored p aper shoul d be o f the s ame h igh quali ty as white xer ographic pap er. ● Pigments used in col ored media must be able to wi thstand the printer ’s fusing temperatur e of 190° C (374°F) for 0. 1 second wit hout deteriora tion. ● The printer cr eates color s by printin g pattern s of dots, over laying and v a[...]

  • Seite 127

    Paper type Paper weig ht Heavy and extra-heavy st ock 105-163 g/m 2 28-43 lb Cardstock 164-220 g/m 2 43-58 lb Interme di ate 90-105 g/m 2 24-28 lb HP Tough paper 5 mil When pri nting on heavy paper types, use the fo llowin g guidel ines: ● Use Tray 1 for paper th at is heavier than 1 20 g/m 2 (32 lb) . ● For opt imum resul ts whe n printi ng on[...]

  • Seite 128

    ● Forms and letterhead sho uld be seal ed in a mois ture-pro of wrapping to preven t change s during st orage. ● Before loading prepri nted pa per suc h as forms an d letterh ead, v erify th at the ink on t he paper i s dry. Dur ing the f using process , wet ink can come off of preprin ted pa per. ● To load pre-p rinte d forms and lette rhead[...]

  • Seite 129

    Using f eatures in t he printer driver When you prin t from a software program , many of th e produc t features are av ailable from the prin ter drive r. For com plete in formation about th e feature s that ar e availabl e in the prin ter drive r, see the pr inter- drive r Help. Th e foll owing f eatures are described in t his s ectio n: ● Creati[...]

  • Seite 130

    To use quick sets 1. Open the print er driver (see Gain ing acce ss to the prin ter drive rs ). 2. Select the quick s et that you w ant to use from the Print Task Quick Sets drop-dow n list. 3. Click OK . The produc t is now set to prin t accordin g to th e saved settings in the q uick se t. NOTE To res tore prin ter-drive r default s etti ngs, se [...]

  • Seite 131

    Setting a custom paper size from the printer driver To set a custom paper size 1. Open the prin ter driver (s ee Gain ing access to the prin ter drive rs ). 2. On the Paper or Paper/Quality t ab, cl ick Custom . 3. On the Custom Paper Size window, type the name of the cus tom pape r size. 4. Type the paper-s ize len gth and width . If yo u type a s[...]

  • Seite 132

    To pri nt more than o ne page on a sheet of pap er, lo ok for a layo ut or pa ges-p er-shee t optio n in t he drive r. (This is sometim es called 2-up, 4-up, or n-up printi ng.) To print multiple pages on one sheet of paper 1. Open the print er driver (see Gain ing acce ss to the prin ter drive rs ). 2. Click the Finis hing tab. 3. In the sect ion [...]

  • Seite 133

    3. For Wi ndows, on the Finishing tab, click Pr int on Both Si de s . 4. Click OK . The produc t is now ready to pr int on b oth si des o f the p aper. To print on both sides manually 1. Insert en ough pa per into o ne of the trays to acco mmodate the prin t job. If you are loa ding s pecial paper s uch as l etterh ead, lo ad it in one of the follo[...]

  • Seite 134

    2. Short-edge landscape Each printed image is orient ed right-side-up. Facing pages are read from top to bo ttom on the left page, then from top to bottom on the right page. 3. Long-edge portrait This is the default setting, and the most common layout used, with every printed im age oriented right-side-up. Facing pages are read from top to bottom o[...]

  • Seite 135

    To set the color options 1. Open the prin ter driver (s ee Gain ing access to the prin ter drive rs ). 2. Select the Color ta b. 3. In the Color Options area, selec t the option tha t you want to use. 4. If you s ele cted Ma nual , clic k Settings to o pen th e Color Settings dialog box. Adjus t the indi vidual settings fo r text, gr aphics, and ph[...]

  • Seite 136

    If the product is conne cted t o a networ k, us e the Se rvi ces tab to obt ain pr oduct and suppl y-st atus inform ation. Click the Device and Supplie s status icon to open the D evice St atus pa ge of th e HP Emb edded Web S erver. T his page shows the cur rent sta tus of the pr oduct , the p ercentage of l ife remain ing for eac h supply, an d i[...]

  • Seite 137

    Using f eatures i n the Mac intosh printer d river When you prin t from a software program , many of th e printer f eatures are av ailable from the pri nter drive r. For com plete in formation about th e feature s that ar e availabl e in the prin ter drive r, see the pr inter- drive r Help. Th e foll owing f eatures are described in t his s ectio n[...]

  • Seite 138

    To print a cover page 1. Open the print er driver (see Gain ing acce ss to the prin ter drive rs ). 2. On t he Co ver Page or Paper/Quality pop -up m enu, s elect w hether to p rint t he cover page Before Document or Af ter Docu ment . 3. If you are using Ma c OS X , in the Cover Page Type pop-up menu, select th e mes sage that yo u want to print o[...]

  • Seite 139

    To print o n both sides by using the dupl ex-pr inting acce ssor y 1. Insert en ough pa per into o ne of the trays to acco mmodate the prin t job. If you are loa ding s pecial paper s uch as l etterh ead, lo ad it in one of the follo wing w ays: ● For tray 1, lo ad the letterhea d pape r with the fron t sid e up an d the bottom-ed ge feed ing in [...]

  • Seite 140

    NOTE For more infor mation about u sing the c olor options, s ee Ma naging pr inter color options on Mac intos h comput ers . To set the color options 1. Open the print er driver (see Gain ing acce ss to the prin ter drive rs ). 2. Open the Color Options pop-up me nu. 3. If you ar e using Mac O S X, click Show Advanced Opt ions . 4. Manually adjust[...]

  • Seite 141

    Two-sid ed (duplex) pri nting Some printe r mod els are capab le of d uplex pr inting (print ing on bot h sides of a pa ge). To find o ut whic h models supp ort autom atic duplexin g, se e Pri nte r ba sics . Al l printer m odels sup port man ual d uplexing . NOT E Y ou must specify two -sided pr intin g options in your so ftware appli cation or in[...]

  • Seite 142

    Control pa nel settings for auto matic two-sided pri nting Many so ftware appli cation s allow yo u to change two-sided print settings. I f your soft ware appli cation or printer dri ver does not all ow you to adjust two-side d printing sett ings, you ca n adjust these set tings through the c ontrol pa nel. The facto ry defau lt setting is OFF . CA[...]

  • Seite 143

    NOT E T o se lect tw o-sided printin g from the p rinter d river, the dri ver must firs t be properly configu red. For inst ructions, see the onlin e Help for the printer driv er. For more in formation , see Printe r driver s or Printer driv ers for Mac intos h comp uters . Options fo r bind ing two-sided printing j obs Before print ing a tw o-side[...]

  • Seite 144

    To ma nually print o n t wo si des (du plex) 1. Ensure that the printer driver is configured to all ow manual duplexing . For mo re informa tion, see Printe r driver s or Print er dri vers for Maci ntosh c ompute rs . In the printer driver, select Allow Manual Duplex . 2. From the applic ation, ope n the printer driver. 3. Select th e appr opri ate[...]

  • Seite 145

    Using the stapler/stac ker The op tional stapler /stac ker incor porat es an inline stapl er and stac ker that prov ides a utomati c jo b separatio n with job offset c apabil ity. The stap ler/st acker can handle pape r rangi ng in weight from 60 to 220 g/ m 2 (16 to 58 lb). The sta pler/ stack er output b in ca n hold up to 750 shee ts of 75 g/m 2[...]

  • Seite 146

    Macin tosh 1. Open the Printer Cente r util ity. 2. Select H P C olor LaserJe t 4700 . 3. On the File menu , clic k on Show Info (X + I) . 4. Select the I nstallable Options tab. 5. Scroll to Accessor y Output Bins a nd se lect H P 750–She et Stapler /Stac ker . 6. Click o n Apply Changes . Selecting the printer behavior at staples ou t When the [...]

  • Seite 147

    Macintosh 1. On the File me nu, click Pri nt ( Command + P ). 2. Select the Fi ni sh in g op tion. 3. For the O utput destin ation, se lect Staple r . 4. In the Finishing op tion, sel ect 1 Staple . Selecting the stapler at the co ntrol pan el 1. Press Menu t o enter the m enus. 2. Press to hig hlight CONFIGURE DEVI CE , and then press . 3. Press t[...]

  • Seite 148

    Paper orientation when a st apler/stacker is installed When the stapl er/st acker is ins talled , the pr inter automa tical ly rotate s pri nted im ages 1 80° on al l paper sizes, regardle ss of whether the job is stapl ed or not. If yo u are printing on pap er that requ ires a speci fic orienta tion, s uch as l etterhead, preprint ed or p repunch[...]

  • Seite 149

    Special prin ting situati ons Use the se gu idelin es when p rinting on sp ecial types of med ia. Printing a different first page Use the fo llowi ng proced ure to pri nt the fi rst page of a docum ent on a di fferent media type th an the rest of the do cument , for exampl e, to print the fir st page of a doc ument on le tterhead pape r and the res[...]

  • Seite 150

    Stopping a p rint request You ca n stop a print reque st ei ther f rom the p rinter contr ol pan el or fr om your soft ware app licati on. To stop a print request from a comput er on a networ k, se e the on line H elp for the spec ific netwo rk softw are. NOTE It may ta ke s ome time for al l print ing to clear a fter y ou have cance led a print j [...]

  • Seite 151

    Job stor age fea tures The HP Colo r Laser Jet 4 700 seri es pri nter lets you store a job i n the p rinter’ s mem ory for pr intin g at a later time. T he job stora ge feat ures use memo ry f rom both the har d di sk and r andom access mem ory (RAM). These job s torage featur es ar e desc ribed b elow. To sup port job sto rage fea tures for comp[...]

  • Seite 152

    Deleting stored jobs When yo u send a stored j ob, the printe r overwr ites any previou s jobs wi th the s ame user and job name. If the re is not a job alre ady st ored un der th e same user and job name, and the print er needs additi onal space, the printe r may delet e other stored j obs start ing with the olde st. Th e default num ber of jobs t[...]

  • Seite 153

    4. Press to select y our USE R NAME . 5. Press to hig hlight a JOB NAM E . 6. Press to select th e JOB NAME . PRINT is hig hlight ed. 7. Press to select PRIN T . 8. Press or to sel ect the fi rst digit of th e PIN. 9. Press to sele ct the digit. T he num ber cha nges t o an a sterisk . 10. Repeat steps 8 and 9 to ent er the rema ining thr ee di git[...]

  • Seite 154

    printed at the printer ’s faste st sp eed. Do cumen ts ca n be cr eated, controll ed, m anaged , and finished from th e deskto p, whic h eli minates the extra step of us ing a photocop ier. The HP Col or Laser Jet 4700 ser ies pr inters su pport mo pying prov ided they have enough tota l memory (160 MB DDR pl us 32 MB on th e form atter board ). [...]

  • Seite 155

    8. Press to select PRIN T . 9. Press or to select t he n umber of copies. 10. Press to print the j ob. ENWW Job storage fe atures 139[...]

  • Seite 156

    Managin g memory This pri nter s upports up to 54 4 MB of memor y: 512 M B DDR plus 32 MB of additi onal m emory o n the formatte r boa rd. Y ou can add a dditional memo ry by i nstal ling d ual data- rate (DDR) memory . T o allow for mem ory exp ansion , the pri nter h as two DDR slot s, whi ch acce pt 128 or 256 M B of RAM ea ch. For inform ation[...]

  • Seite 157

    5 Managing the printer This chapt er desc ribes how to mana ge the print er. The foll owing top ics are cover ed: ● Printer inform ation pages ● Using the embed ded W eb serv er ● Using the HP Eas y Print er Care Software ENWW 141[...]

  • Seite 158

    Printer informati on pages From the prin ter contr ol panel , you can p rint pag es tha t give detai ls about the prin ter a nd its curr ent configu ration . The procedu res for printing th e followi ng infor mation pages ar e describ ed here: ● Menu map ● Configu ration page ● Supplies stat us pa ge ● Usage page ● Demo page ● Print RG [...]

  • Seite 159

    4. Press to hig hlight PRINT CONFIGUR ATION . 5. Press to select PRINT CONFIGURATION . The me ssage Printing... CONFIGURATION app ears on t he dis play u ntil the pr inter fi nishe s printing th e configu ratio n page. The pr inter returns to the Read y st ate af ter prin ting th e con figuratio n pag e. NOT E If the pr inter is con figured w ith a[...]

  • Seite 160

    Demo page A demo page is a repre sentation of a c olor ph otogra ph that demo nstra tes pri nt qual ity. 1. Press Menu to enter the MENUS . 2. Press to highlight INFORMA TION . 3. Press to select INFORM ATION . 4. Press to highlight PR INT DE MO . 5. Press to select PRINT DE MO . The m essage P rinting... DEMO PAGE a ppears on the disp lay until th[...]

  • Seite 161

    File directory The fil e director y page c ontains in format ion for al l insta lled mass stora ge devices . This optio n does not appe ar if no mass stor age d evices are insta lled. 1. Press Menu t o enter th e MENUS . 2. Press to hig hlight INFORMATION . 3. Press to select INFORMATION . 4. Press to hig hlight PRINT FILE DIRECTORY . 5. Press to s[...]

  • Seite 162

    Using the embe dded We b serv er NOTE When the printer is dir ectl y connected to a c omput er, use the HP Easy P rinter Care Softwar e to vie w the p rinter stat us. When th e printer is directl y co nnected to a co mputer , the e mbedde d Web s erver is supp orted for Window s 98 a nd lat er. When the pr inter i s conne cted to the network , the [...]

  • Seite 163

    Inform ation tab The In formation pages gr oup c onsists o f the follow ing p ages. ● Device Stat us . This pa ge disp lays the pr inter status and sh ows the li fe rema ining of HP supplies , with 0% repres enting tha t a sup ply i s empty. The page al so sh ows the type and s ize of p rint medi a set for each t ray. To c hange the defa ult sett[...]

  • Seite 164

    ● Tim e Ser vic es . Config ure the p rinter’s ti me settin gs. ● Restrict Color . Set user color print job restricti ons. Fo r more informatio n on rest ricti ng and reportin g color usage , see http:/ /www.hp.com / go/colo racces s . Setting the real-t ime clock Use the real- time clock feature to set th e date and ti me se ttings. The da t[...]

  • Seite 165

    Using the HP Easy Pr inter Care Software The HP Easy Printer Care Software is a n applic ation that y ou can use for the fo llowing tasks: ● View color usage i nformat ion. ● Check th e printe r st atus. ● Chec k supplies status . ● Set up a lerts. ● Gain ac cess t o t roublesh ooting and maintenanc e too ls. You can use the HP Easy Print[...]

  • Seite 166

    Section Description Support tab Provides help information and links. ● Printer usage r eports ● Software updates, including automatic updates for HP drivers ● Online diagnostics ● Online user documentation ● Online support NOT E I f you use a dial-up connection and did not connect to the Internet w hen you first opened the H P Easy Printe[...]

  • Seite 167

    6 Color This cha pter de scribes how the HP Color L aserJet 47 00 ser ies pri nter prov ides grea t color printin g. Thi s chapter also des cribes ways to produ ce the bes t possi ble colo r print s. The followi ng topics are covere d: ● Using c olor ● Color matc hing ● Managing pr inter color opt ions on W indows com puters ● Managing pr i[...]

  • Seite 168

    Using co lor The HP Color LaserJe t 4700 se ries pri nter offers great co lor print ing as soon as you set up the prin ter. It provid es a combin ation of au tomatic col or featu res to generate ex celle nt color res ults for the gene ral office use r, plus sophi stic ated tools for the pr ofession al who is exper ienced wi th color use . The HP Co[...]

  • Seite 169

    systems , sRGB has gaine d broad adoptio n as a means to excha nge colo r informa tion betwe en applic ations an d dev ices us ing a common defin ition tha t a ssures ty pica l users will experie nce g reatly impro ved color matc hing. sR GB impro ves your ability to mat ch colors between the pr inter, the computer monitor and ot her input devic es[...]

  • Seite 170

    Color ma tching The pr ocess of matc hing pr inter output c olor to y our c omputer s creen is quite compl ex becau se pr inters and com puter monito rs use differ ent meth ods of produci ng color . Monito rs di sp lay color s by light pixe ls using a n RGB ( red, green , blue) co lor proc ess, but pr inters print colors usi ng a CMY K (cyan , mage[...]

  • Seite 171

    Most pr ocess s ample books wi ll st ate whic h proce ss standa rds w ere us ed to p rint the s ample book. In most case s they will be SWOP , EURO, or DIC. To get o ptimal c olor ma tching to the proces s sample book, s elect th e corre sponding ink emulat ion fr om the printer menu. If yo u cannot ident ify th e pr ocess standar d, use S WOP i nk[...]

  • Seite 172

    Managin g print er color options o n Windows computers Setting c olor opti ons to Auto matic t ypica lly prod uces the be st poss ible print qual ity for the m ost com mon printi ng req uirement s. Howe ver, for som e doc uments, s etting the col or op tions m anuall y can enhanc e the way the doc ument appe ars. Exam ples of these doc uments inc l[...]

  • Seite 173

    The Manual color adjustm ent option allows yo u to adjust the neu tral gray color treatment, halft ones, and edge en hance ments fo r text, g raphi cs, and photo graph s. To access the Man ual color options, fro m the Colo r tab, select Ma nual , then Settings . Manual color option s You ca n man ually ad just c olor op tions for Edge Contr ol, Ha [...]

  • Seite 174

    Two v alues are ava ilabl e for the Ne utral Grays settin g: ● Black Only genera tes ne utral c olors ( grays and b lack) us ing o nly bla ck to ner. T his guar antees neutra l colors with out a color cast. ● 4-Color gen erates n eutral colors (gray s and bl ack) by combin ing al l four toner c olors. This m ethod produces s moothe r gradi ents[...]

  • Seite 175

    Managi ng prin ter colo r opti ons on Ma cintosh compute rs Setting the color opti ons to Automati c typical ly produce s the best pos sible print qua lity for the most common pri nting r equirem ents. Howeve r, for som e docu ments, setti ng the col or op tions manua lly can enhance the w ay the docum ent ap pears . Exampl es of these docume nts i[...]

  • Seite 176

    NOTE Some so ftware program s convert te xt or graphic s to ra ster ima ges. In these cases, th e Ph oto gra p hs sett ings also con trol text and graphic s. RGB C olor Five va lues are avai lable for the RGB Color setting : ● Select De fau lt ( sRGB ) for most print ing needs. This settin g instructs the printe r to interpret RGB color a s sRGB [...]

  • Seite 177

    7 Maintenance This ch apt er desc ribes wa ys to m aintain you r print er. T he f ollowing topic s are cover ed: ● Managing p rint c artri dges ● Changing pr int ca rtridges ● Replacin g suppl ies ● Using the cleanin g pag e ● Conf igurin g aler ts ENWW 161[...]

  • Seite 178

    Managi ng prin t cartri dges Be sure to use genu ine HP pr int cartr idges for the best pr inting res ults. T his secti on prov ides infor matio n on prop er use an d storage of HP pr int cartr idges. It al so provi des in formation about us ing no n-HP pri nt cartridg es. HP print cartridges When y ou use a genui ne new HP prin t cart ridge, you c[...]

  • Seite 179

    Print cartridge storage Do n ot remov e the print ca rtrid ge from its p ackage u ntil y ou are r eady to use i t. CAUTION To preve nt damage to the pr int cartri dge, do not expo se it to light for more than a few min utes. Print cartridge life expectancy The li fe of the print car tridge d epends on usage p atterns and the am ount of to ner tha t[...]

  • Seite 180

    Changing print cartridge s When a prin t cartridge approac hes the end of its usef ul life, t he control pan el disp lays a me ssage recom mendin g that you orde r a r eplacem ent. T he print er ca n con tinue t o pr int usin g the curr ent p rint cartr idge u ntil the c ontro l pane l dis plays a mes sage instruc ting y ou to replac e the cartri d[...]

  • Seite 181

    2. Pull dow n the f ront c over an d t ransfer unit. CAUTION Do not plac e any ite m on the tr ansfer u nit whi le it is open. If the tr ansfer un it is puncture d, print qu ality prob lems coul d resul t. 3. Remove th e used p rint cartridg e fro m the pr inter. 4. Remove the ne w print car tridge from the bag. Pla ce the used prin t cartridg e in[...]

  • Seite 182

    5. Align the print cart ridge wit h the tra cks ins ide the printe r and in sert the cartr idge un til it i s comple tely seated . NOTE The print c artridg e tape seal is r emoved a utomati call y whe n the print c artr idge is installed in t he pr inter. NOTE If a cartridge is in the wro ng slot, the co ntrol panel wil l display the message INCORR[...]

  • Seite 183

    Replaci ng supplies When y ou use g enuine HP s upplies, the pr inter automati cally notif ies you when supp lies are nea rly depleted . The notifica tion to orde r su pplies a llows ample ti me to order ne w su pplies b efore they need to be re place d. Locating supp lies Suppli es are identif ied by their lab eling an d their bl ue plastic handle[...]

  • Seite 184

    1 2 3 Figure 7-2 Suppl ies replacem ent c leara nce diagra m 1 530 mm (20.9 inches) 2 1294 mm (5 0 inches) 3 804 mm (31.7 inches) Approximate replacement intervals for supplies The fol lowing table lis ts the e stimat ed replac ement in tervals for s uppli es and the co ntrol pa nel mess ages that promp t when to replace eac h item. Usa ge condit i[...]

  • Seite 185

    STAPLER CAR TRIDGE message. If t he stap ler runs out of stap les and the st apler /stack er is conf igured to CONT INUE , jobs continue to pr int to the stapler/s tacke r, but they ar e not stap led. If the s tapler/s tacker is confi gured to stop, pri nting stops until a new stapler cartridg e is loaded. NOT E HP recom mends that you repla ce the[...]

  • Seite 186

    3. Twist th e stapler cartr idge g ently in a co unter-c lockwis e direc tion and p ull i t out. 4. Insert th e new st apler cartr idge and push it down until it snap s into plac e. NOTE To obt ain a new stapler cartridge , order part num ber C80 91A. 170 Cha pter 7 Maint enance ENWW[...]

  • Seite 187

    5. Close the stap ler cartr idge door. ENWW Replacing su pplies 171[...]

  • Seite 188

    Using the cle aning page During pr inting , toner and dust par ticles can accumulate inside the pr inter. Over time, this buildup ca n cause pr int quali ty problems , such as toner specks or smearin g. This prin ter has a clea ning mode that can corr ect and prev ent these problems . Cleanin g the HP Colo r Laser Jet 4700 an d HP Color La serJet 4[...]

  • Seite 189

    13. Press to highli ght PR OCES S CLEAN ING PAG E . 14. Press to se lect PROCESS CL EANING PAGE . Cleanin g the HP Color Laser Jet 4700d n, HP Color LaserJe t 4700dt n, and HP Color LaserJe t 4700ph+ printers at the cont rol panel 1. Press Menu t o enter th e MENUS . 2. Press to hig hlight CONFIGURE DEVI CE . 3. Press to select CONFIGUR E DEVICE . [...]

  • Seite 190

    5. Press to select P RINT QUALITY . 6. Press to highlight CLEA NING INTERVAL . 7. Press to select C LEANING INTERVA L . 8. Press to highlight the desire d value . 9. Press to selec t the desired value. 174 Cha pter 7 Maint enance ENWW[...]

  • Seite 191

    Configuring a lerts You ca n use HP Web Jetadm in or th e pri nter’s embedd ed We b serve r to con figure the sys tem to alert you of problem s with the prin ter. The alerts take the form of e-mai l messages to the e -mail ac count or acco unts that yo u specify . You ca n con fig ure t he fol lowing : ● The printer(s) y ou want to mon itor ●[...]

  • Seite 192

    176 Cha pter 7 Maint enance ENWW[...]

  • Seite 193

    8 Problem solving This chap ter describ es what to do i f proble ms arise w ith your printe r. The foll owing topi cs are cove red: ● Basic tr ouble shooti ng che cklist ● Factors affecting pr inter per formanc e ● Troublesh ooting i nformatio n pages ● Contro l pane l mess age ty pes ● Contro l panel me ssage s ● Paper j ams ● Common[...]

  • Seite 194

    Basic troubles hooting ch ecklist If you a re expe rienc ing prob lems with th e printer , thi s checkli st can h elp id entify the cau se of the pr oblem . ● Is the printer connected to powe r? ● Is the printer in the Ready stat e? ● Are all nec essary cabl es con nected ? ● Are any mess ages dis played on the contro l panel? ● Was a g e[...]

  • Seite 195

    Factors a ffecting print e r performa nce Several factor s affe ct the time it takes to print a job. A mong thes e is m aximum pr inter s peed, me asured in pages per minute (ppm) . Other factor s that affect pri nting speed inc lude the use of special media (such as trans parenci es, glossy m edia, heav y medi a, and c ustom-s ize med ia), prin te[...]

  • Seite 196

    Troubles hooting info rmation pages From the prin ter contr ol panel , you can p rint pag es tha t can help dia gnose prin ter pro blems. The proced ures for p rinti ng the fo llowin g inf ormation pages are descr ibed her e: ● Configu ration page NOTE It is reco mmende d that you prin t a conf igura tion pag e before beginni ng any p rinter diag[...]

  • Seite 197

    Registration pag e The regis tration page prints a horizontal arro w and a vertical arrow that show how far from center an image c an be printed o n the page. Y ou ca n set re gistr ation va lues for a tray so that a n imag e on t he back and fron t of a page is cen tered. Setti ng the reg istr ation a lso allo ws edg e-to-edg e printin g to be set[...]

  • Seite 198

    The me ssage Printing... EVENT LOG appears on the displa y unt il th e pri nter fini shes prin ting the e vent log. The printe r retur ns to the Ready sta te after printing the ev ent log. 182 Cha pter 8 Problem sol ving ENWW[...]

  • Seite 199

    Control panel me ssage types Control panel messag es are divid ed into thre e types, depen ding on the ir sev erity. ● Status mes sages ● War ning mess ages ● Error message s Within t he erro r m essag e cate gory, s ome m essag es are rank ed as Crit ical error messages . This secti on explai ns the di fferen ces betw een the cont rol pane l[...]

  • Seite 200

    Contro l panel mess ages Message listing Control panel message Des cription Recommended action 10.90.XY REPLACE COLOR CARTRIDGE alternates with For help press A color car tridge is out o f toner and needs to be replaced. Replace the color cartridge. 10.92.YY CARTRIDGES NOT ENGAGED The print cartridge is not seated properly in the printer. Remove an[...]

  • Seite 201

    Control panel message De scription Recommended act ion 3. for more information, see Clearing jams . 4. If the mess age persists after c learing all pages, contact HP Support at http: //ww w.hp .com / support/clj4700 . 13.X X.YY JAM IN OUTPUT DEVICE alternates with For help press Paper is jammed in an external paper handling device. The amber light [...]

  • Seite 202

    Control panel message Des cription Recommended action 3. for more information, see Clearing jams . 4. If the mess age persists after c learing all pages, contact HP Suppo rt at http://www.hp. com/ support/clj4700 . 13.XX.YY JAM IN TOP COVER OR D UPLEX AR EA For help press There is a jam in the top cover area. 1. Pres s for detailed information abou[...]

  • Seite 203

    Control panel message De scription Recommended act ion 22 EIO X BUFF ER O VERF LOW To continue press The EIO card in card slot X has over flowed its I/O buffer during a busy state. 1. Pres s to continue printing. NOT E A loss of dat a will occur. 2. If the m essage pe rsists, c ontact HP Support at htt p://ww w.h p.com / support/clj4700 . 22 EM BED[...]

  • Seite 204

    Control panel message Des cription Recommended action 41.3 UNEXPECTED SIZE I N TRAY X For help press alternates with LOAD TRAY XX [TYPE] [SI ZE] To use another tray press Media is loaded that is longer or shorter in the feed direction than the size configured for the tray. 1. If the incorrect size was selected , cancel the job or press to access he[...]

  • Seite 205

    Control panel message De scription Recommended act ion The error might be due to an inadequate power supply, inadequate line volta ge, or a problem with the fuser. 50.X FU SER ERROR To contin ue turn off then on A fuser error ha s occurr ed. T urn the printer off then on. 51.2Y PRINTER ERROR For help press alternates with 51.2Y PRINTER ERROR To con[...]

  • Seite 206

    Control panel message Des cription Recommended action 15 - Yellow 16 - Magenta 17 - Cyan 18 - Black 55.0X.YY DC CONTROLLER ERROR For help press alternates with 55.0X.YY PRINTER ERROR To co ntinue turn off then on A printer comm and error has occurr ed. 1. Turn the printer off then on. 2. If the problem persists, contact HP Support a t htt p://w ww.[...]

  • Seite 207

    Control panel message De scription Recommended act ion PRINTER ERROR To contin ue turn off then on 60.X PRINTER ERROR alternates with To contin ue turn off then on A tray lifting error has occurred, where XX is the number of the tray. 1. Pres s to see step by step inform ation. 2. If the erro r reappears, turn the p rinter off then on. 3. If the er[...]

  • Seite 208

    Control panel message Des cription Recommended action 68.X PE RMANENT STORA GE WR ITE F AIL To continue press A non-volatile storage device is full. Pressing the butt on should clear the message. Printing can continue, but there may be unexpected b ehavior. X Description 0 for onboard NVRAM 1 for removable disk (flash or hard) 1. Pres s to continue[...]

  • Seite 209

    Control panel message De scription Recommended act ion alternates with Ready 3. Turn the printer back on. 4. If the message still persists, replace the Flash DIMM. [FS] DEVI CE WRITE PROT ECTE D To clear press alternates with Ready The file system device is protected and no new files can be written to it. 1. To enable writing to the Flash Memory, t[...]

  • Seite 210

    Control panel message Des cription Recommended action 3. Reseat the printer on the 500-sheet input tray. 4. Turn the printer on after reseating the 500-sheet input tray. Calibr ating... The printe r is calibrating. No action neces sary. Canceli ng... The printer is in the process of canceling a job. The message will continue to be displayed while t[...]

  • Seite 211

    Control panel message De scription Recommended act ion Creating... CLEANING PAGE This message is display ed while a c leaning page is being ge nerated. When t he page is complete, the cont rol panel display backs u p one screen t o the PR INT QUAL ITY menu. No action necessary. When the page is printed, follow the instructions printed on the clea n[...]

  • Seite 212

    Control panel message Des cription Recommended action EIO D ISK X NOT FUNCTIONAL For help press The EIO disk in slot X is not working c orrectly. 1. Turn the printer off. 2. Remove the EIO disk from the slot indicated and replace with a new EIO disk drive. EIO X disk initia lizing The EIO disk device in slot X is initializing. No action neces sary.[...]

  • Seite 213

    Control panel message De scription Recommended act ion INSTA LL FUSER The fuser is not installed or is not installed correctly. Confirm that the fuser is installed in the printer and is fu lly seated. Pres s to s ee step by step informat ion. INSTAL L SUPPLIE S For status press The supplies gauge will display the consumption levels of print cartrid[...]

  • Seite 214

    Control panel message Des cription Recommended action To continue press alternates with LOAD TRAY 1: <TYP E> <SI ZE> For help press 3. If prompted, c onfirm the size and type of paper loaded. 4. Confirm that the media guides are in the corr ect pos ition. 5. To use another tray, remove pa per from Tray 1 and t hen pres s . LOAD TRAY 1: [...]

  • Seite 215

    Control panel message De scription Recommended act ion MANUALL Y FEED [TYPE] [SIZE ] To continue press A job was sent specifying MANUAL FEED and Tray 1 is empty. No other tray is available. 1. Load Tray 1 with the correct paper a nd press to continue. 2. If prompted, confirm the size and type paper loaded. MANUALL Y FEED [TYPE] [SIZE ] To continue [...]

  • Seite 216

    Control panel message Des cription Recommended action NON HP S UPPLY IN USE alternates with Ready The supplies gauge will display the consumption levels of print cartridges, but the level of any refilled cartridge will not be shown. The printer has detected that a non-HP print cartridge is currently inst alled. If you believe you purc hased an HP c[...]

  • Seite 217

    Control panel message De scription Recommended act ion ORDER TRANSFER KIT LESS TH AN XXX PAG ES For help press alternates with Ready The transfer unit is near end of life. Printing can continue. 1. Pres s to view help for the m e ssage. 2. Obtain the transfer kit part number from help . 3. Order the transfer kit. NOT E S upplies ordering informatio[...]

  • Seite 218

    Control panel message Des cription Recommended action Prin ting.. . FONT LIS T The printer is gener ating either the PCL or PS personality typeface list. The printer will return to the Ready state when the page is completed. No action necessary. Prin ting.. . MENU MAP The printer is ge nerating the p rinter menu map. The printer w ill return to the[...]

  • Seite 219

    Control panel message De scription Recommended act ion To clear press alternates with Ready NOT E This will also delete any files saved in RAM. RAM DISK DEV ICE FAILU R E To clear press alternates with Ready A device failure has occ urred on t he specified drive. 1. To clear the message, press the key. 2. If the message persists, turn the printer o[...]

  • Seite 220

    Control panel message Des cription Recommended action Remo ve a t l east o ne prin t cart ridge . To exit press Stop The printer is ex ecuting a disable cartridge check or component test where the component s elected is t he cartridge m otor. Remove one print cartridge. REPLACE <COL OR> CARTRIDGE The supplies gauge will display the consumptio[...]

  • Seite 221

    Control panel message De scription Recommended act ion ● Close the top cover. ● Supplies ordering information is also available from the embedded Web server. See Using the embedded Web server for more information. REPLACE STAPLER CARTRIDGE ● The stapler cartridge contains fewer than 30 staples and should not be used. The stapler cartridge nee[...]

  • Seite 222

    Control panel message Des cription Recommended action Using black only alternates with <Current status message> out condition and the printer is set t o AUTOCONTINUE BLACK . REPLACE TRANSF ER KIT For help press The transfer unit is a t end of life. Printing can continue but print quality might be reduced. 1. Open the t op and front cover. 2. [...]

  • Seite 223

    Control panel message De scription Recommended act ion Res tor ing. .. The printer is restoring settings. This message is d isplayed during the execution of a restore act ion, such as RESTORE COLOR VALUES . No action necessary. Res tor ing. .. factory setti ngs The printer is restoring factory settings. No action necessary. RESTRICTED FROM PRI NTIN[...]

  • Seite 224

    Control panel message Des cription Recommended action STAPLER LOW ON STAPLES Fewer than 20 u sable staples r emain in the stapler cartridge. The status light is solid green. Order and insta ll a new stapler cart ridge. For information about replacing the stapler cartridge, see Replacing the stapler cartridge . TOO MANY PAGES IN JO B TO STAPL E The [...]

  • Seite 225

    Control panel message De scription Recommended act ion Unable to Store Job JOB NAME alternates with Processing... A job cannot be st ored because of a memory, disk, or configuration problem. Install additional m emory in the printe r, or install a disk drive into the print er. If a d isk drive is installed, delete previously stored print jobs. USE [...]

  • Seite 226

    Paper jams Use this ill ustratio n to troublesh oot paper jams in the printe r. For inst ruct ions on clea ring pap er jams, see Cl earing jams . NOTE All ar eas of the prin ter that might need to be op ened to clear jams are equi pped wi th green han dles for rap id ident ificat ion. 1 Top cover area 2 Duplex path 3 Paper path 4 Input path 5 Paper[...]

  • Seite 227

    NOT E Du ring the r ecove ry proc ess, the pri nter migh t rep rint se veral good pages that were printed before the pap er jam occ urred. Be su re to remo ve any dup licat ed pages . To disable paper jam recovery 1. Press Menu t o enter th e MENUS . 2. Press to hig hlight CONFIGURE DEVI CE . 3. Press to select CONFIGUR E DEVICE . 4. Press to hig h[...]

  • Seite 228

    Common cau ses of pape r jams The fo llowin g table lists commo n cau ses of pape r jams and s uggested solu tions for resolvi ng th em. Paper jams Cause and solution Cause Soluti on When the printer is first installed, the pr otective insert does not eject properly. See Jam in Tray 1 . Print media does not m eet HP-rec ommended media specification[...]

  • Seite 229

    Clearing jams Each s ection below co rrespon ds with a jam mes sage that might appear on the control panel. Us e these proce dures to clear the j am. Jam in Tray 1 1. Open Tray 1. 2. Remove load ed paper from T ray 1. 3. Reload pa per i n Tray 1 and c heck to make sure the media is l oaded correctl y. NOTE Do not load media a bove t he fil l tabs. [...]

  • Seite 230

    Jam in Tray 2 or optional trays 1. Pull out th e tray indicated and pla ce it on a fl at surf ace. Make s ure that the pa per gui des are in th e correc t posit ion. 2. Remove an y par tially fed me dia. G rasp the media b y both corner s and pull down. NOTE Use Tray 1 to avoid j ams with heav ier paper . 3. Inspect th e media p ath to ensure t hat[...]

  • Seite 231

    5. Check to make sure th e medi a is lo aded c orrectly. Inser t the t ray into the p rinter. Make sure al l trays ar e completel y closed. Jams in top cover area Jams in the top cover occu r in of the areas indica ted in the figur es below. Use the procedures in this sectio n to c lear a jam i n this area. 1 Jammed pape r 2 Crumpled paper in the f[...]

  • Seite 232

    Clear in g a jam i n the top co ver ar ea WARNING! Do not tou ch the fus er. It is hot and c ould caus e burns ! The fu ser’s o perating tempera ture i s 190°C (374°F) . Wait ten minutes t o a llow the f use r to cool befo re tou ching the fuser. 1. Open the top and fron t covers. 2. Grasp any visibl e media by both c orners and p ull to r emov[...]

  • Seite 233

    4. Grasp the media by both corne rs and pull dow n. 5. Close the trans fer unit. 6. Clos e the top an d front co vers. ENWW Clearing jams 217[...]

  • Seite 234

    Clearing other jams 1. Using the handl es, open the top and front covers . 2. If media i s pres ent, gras p the media by bo th corne rs and p ull d own. 3. If media i s pres ent, gras p the media by bo th corne rs and p ull u p. NOTE If no media is p resent a t thes e locatio ns, c ontinue to the ne xt st ep. 218 Cha pter 8 Problem sol ving ENWW[...]

  • Seite 235

    4. Grasp the green handle o n the t ransf er uni t and pull dow n. 5. If media is present , grasp the media by both corners and pull down. 6. If media is present , grasp the media by both corners and pull up. ENWW Clearing jams 219[...]

  • Seite 236

    7. Close the transfer uni t. 8. Close the top an d front c overs. Jams in the stapler/stacker NOTE After res olving any st apler/s tacker jams , che ck that the re are n o jams in the pr inter its elf. For m ore info rmati on, see Clea ring j ams . 220 Cha pter 8 Problem sol ving ENWW[...]

  • Seite 237

    Clearing jams in the paper path 1. Remove an y exposed ja mmed sh eets. 2. Grasp the stapl er/sta cker un it by its h andles a nd li ft it of f the b ody of the pri nter. CAUTION The stapler /stacke r unit weig hs 9 kg (19.8 lb ). For great er safet y, you might wish to r emove t he sta pler/s tacker while stand ing at the rear of th e pr inter. EN[...]

  • Seite 238

    3. Set the stapler /stacker aside on a flat s urface. 4. Remove an y jam med s heets un der th e front c over of the du plexe r. 5. Remove an y jam med s heets fr om the rear o f the d uplexe r. 222 Cha pter 8 Problem sol ving ENWW[...]

  • Seite 239

    6. Place th e stap ler/s tacker unit onto t he pr inter . NOT E T he ou tput bin m ust be push ed down into the lowes t posi tion f or pr inting to conti nue. Clear ing jams inside the st apler/st acker 1. Open the top cove r of the stapler/ stack er unit by the hand les. ENWW Clearing jams 223[...]

  • Seite 240

    2. If jammed paper can be seen, pull it fro m the staple r/stac ker. C lose the stapl er/stacker cover. 3. If a jammed page is onl y partiall y visible and cann ot easily be remo ved, grasp the sta pler/ stacker unit by it s hand les a nd lift i t off th e body of the printer . CAUTION The stapler /stacke r unit weigh s 9 kg (19.8 lb). For greate r[...]

  • Seite 241

    5. Remove an y visibl e paper fr om the sta pler/s tacke r. 6. Place th e stap ler/s tacker unit onto t he pr inter . ENWW Clearing jams 225[...]

  • Seite 242

    Jams at the output bin ▲ Remove an y jam med pa per at th e outpu t bin. NOTE On all st apler/s tacke r jams, be sure t hat ther e is no jam med med ia in the duple xer pa th or ins ide th e stap ler/stac ker or prin ter. S ee the other jam r ecover y proc edure s inc luded in this secti o n for assi stance. 226 Cha pter 8 Problem sol ving ENWW[...]

  • Seite 243

    Staple j ams NOT E Cl ear stapl e jams when th e message 13.XX. X JAM IN STAP LER a ppears on the con trol pane l display . 1. On the l eft si de of the sta pler/sta cker , open the st apler c artri dge c over by gent ly pu lling it. 2. Grasp the st apler ca rtri dge handle and pull up ge ntly. ENWW Clearing jams 227[...]

  • Seite 244

    3. Twist th e stapler cartr idge g ently in a co unter-c lockwis e direc tion and p ull i t out. 4. Lift the cove r at the tip of the cart ridge . 5. Remove the vis ible staple and clos e the cartri dge c over. 228 Cha pter 8 Problem sol ving ENWW[...]

  • Seite 245

    6. Place th e stap ler car tridge i n the staple r uni t. Pres s it d own un til it snaps into place . 7. Clos e the stapl er cartridg e cover. NOT E T he stapl er ne eds to r eload after clearin g a s taple jam , so t he fir st few document s (up to five ) might not be st apled. The stap ler/s tacke r might ma ke a noise as the stap ler re loads s[...]

  • Seite 246

    Media- hand ling prob lems Use only me dia that meets HP speci fications . For pape r specifi cation s for this pri nter, se e Supp orted media w eig hts and size s . For m edia ord ering informa tion, see S uppli es a nd a ccessorie s . Multiple sh eets Table 8-1 Printer feeds mult iple sheets Cause and solution Cause Soluti on The input tray i s [...]

  • Seite 247

    Cause and solution Cause Soluti on cartridge. For more information, see Selecting the printer behavior at staples out . The print media jams. Repeated jams occu r. Check that you a re using media that is s upported for the printer. For more information, see Supported media weight s and sizes . NOTE Using media that is outside of HP specifications m[...]

  • Seite 248

    Cause and solution Cause Soluti on The media size is not configured correctly for the input tray. Print a configuration page or use the co ntrol panel to determine the media size for which the tray is configured. The guides in the tray are not against the paper . Verify that the guides are touching the paper. Automatic feed error Table 8-5 Media do[...]

  • Seite 249

    Cause and solution Cause Soluti on The media size is not configured correctly for the input tray. Print a configuration page or use the control panel to determine the media size for which the tray is configured. The guides in the t ray are not against the paper. Verify that the guides are touching the paper. Special media feed error Table 8-7 Trans[...]

  • Seite 250

    Cause and solution Cause Soluti on This printer does no t support the envelopes being used. See Supported media weights and sizes . Tray 1 is configur ed for a s ize other t han envelopes. Configure T ray 1 size for enve lopes. Output qua l ity Table 8-9 Output is curl ed or wrinkled Cause and solution Cause Soluti on Media does not meet the specif[...]

  • Seite 251

    Printer r espo nse pr oblem s Control panel display is blank Table 8-11 No disp lay me ssage Cause and solution Cause Soluti on The printer’s on/off button is in the standby position. Verify that the printer is on. Fans might run while the printer is in standby mode (off). The printer’s memory DIMMs are defective or installed incorrectl y. Veri[...]

  • Seite 252

    Cause and solution Cause Soluti on The printer is not properly configured. See Changing printer control panel configuration settings . The computer port is not confi gured or is not working properly. Run another peripheral connected to this por t to verify that the port is working properly. The printer has not been corr ectly named fo r the networ [...]

  • Seite 253

    Printer selection Table 8-14 U nable to select t he printer from t he computer Cause and solution Cause Soluti on If you are using a switch box, the printer might not be selected for the computer. Select the correc t printer through the switch box. The pri nte r’s Ready indicator light is not lit. Press St op to retu rn the pr inter t o the Ready[...]

  • Seite 254

    Printer control panel problems Control p anel settin g Table 8-15 Control panel sett ings work incorrectly Cause and solution Cause Soluti on The printer control panel display is blank or is not lit, even when the fan is running. Fans might run w hile the printer is in standby m ode (off). Press the printer’s on/off b utton to turn the printer on[...]

  • Seite 255

    Incorrect printer output Incorrect fonts Table 8-17 In correct fonts are p r inted Cause and solution Cause Soluti on The font has not been correctly selected in the software application. Re-select the font in the software application. The font is not available t o the printer. Download the font to t he printer or use another font. (In Windows, the[...]

  • Seite 256

    Cause and solution Cause Soluti on The interface cable is loose. Disconnect and reconnect the interface cable. The interface cable is damaged or bad. Try using a different int erface cable. The power cable is loose. Disconnect and reconnect the power cable. You are attempting to print a P CL job with the printer configured for PostScript Emulation.[...]

  • Seite 257

    Software application p roblems System selection through software Table 8-22 Unable to change system selec tions through software Cause and solution Cause Soluti on System software changes are lock ed out by the printer control panel. Consult with your network administrat or. The software applic ation does not support s ystem change s. See the softw[...]

  • Seite 258

    Cause and solution Cause Soluti on information, see Printer drivers or Printer drivers for Macintosh computers . The accessory might not be installed. Verify that the accessory is properly installed. Table 8-25 Printer driver does not reco gnize the optional tray s or the duplexer (continued) 242 Cha pter 8 Problem sol ving ENWW[...]

  • Seite 259

    Troubles hooting common Mac intosh problems This sect ion list s problem s that can o ccur when using Ma c OS 9. x or Mac OS X. Solving p roblems with M ac OS 9. x NOT E S etup fo r USB and I P printi ng is per formed th rough the Des ktop Printer Utili ty. The p rinter will not appear in the Ch ooser. Table 8-26 Probl ems with Mac OS 9. x The prin[...]

  • Seite 260

    A print job was not sent to the printer that you wanted. Cause Soluti on Ethernet hub, try connecting directly to the computer or use a different port. The interface cable might be defective or of poor quality. Replac e the interface cable. Make sure to use a high-quality cable. You cannot use the computer while the printer is printing. Cause Solut[...]

  • Seite 261

    When connected with a USB cab le, the printer does not appear in the Deskto p Printer Utility or the Apple System P rofiler after the driver is selected. Cau se Solu tion This problem is caus ed by either a software or hardware component . Software troubleshooting ● Check that your Macintosh suppor ts USB. ● Verify that your Macintosh operating[...]

  • Seite 262

    The printer name, IP address, or Rendezvous host name does not appear in the printer list in the Print Center or Printer Setup Utili ty. Cause Soluti on The printer might not be ready. Make sure that the cables are c onnected correc tly, the printer is on, and the ready light is on. I f you are connecting through a USB or Ethernet hub, try connecti[...]

  • Seite 263

    A print job was not sent to the printer that you wanted. Cau se Solu tion printer name, IP address, or Rendezvou s host nam e in the P rint Center or Printer Setup Utility. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cau se Solu tion This problem occurs with some programs. ● Try downloading the fonts that are cont[...]

  • Seite 264

    When connected with a USB cable, the printer does not appear in the Pri nt Center or Printer Setup Utility after the driver is s elected. Cause Soluti on Table 8 -27 Problems with Mac OS X (continu ed) 248 Cha pter 8 Problem sol ving ENWW NOTE The iMac keyboa rd is a nonpowered USB hub.[...]

  • Seite 265

    Color pri nting problems Printout colo r error Table 8-28 Pr inting bl ack instead of color Cause and solution Cause Soluti on Color mode is not selected in t he software application or printer driver. Select Color mode instead of grayscale or monochrome m ode in the software ap plication or printer driver, see Print er information pages to learn h[...]

  • Seite 266

    Cartridge er ror Table 8-31 Inconsi stent colors after installing a print ca rtridge Cause and solution Cause Soluti on Another print cartridge might be low. Check the supplies gaug e on the control panel or print a supplies status page. See Printer information pages . Print cartridges might be im properly installed. Verify that each print cartridg[...]

  • Seite 267

    Print qua lity troubleshoo ting When o ccasion al pr int qu ality problem s occ ur, u se the i nforma tion i n this secti on to help solv e the prob lem. Print quality problems associated with media Some pri nt quality proble ms arise fr om use of inappr opri ate media. ● Use paper that meets HP paper specif icatio ns. See Supported medi a we igh[...]

  • Seite 268

    ● The selec ted col ors are unde sira ble when pr inted. Select di fferent colors in the s oftware applicatio n or printer driv er. ● If you are using a reflec tive overh ead projec tor, use a stan dard over head pro jector in stead. Print quality problems associ ated with the environment The prin ter is operat ing in excess ively hum id or dry[...]

  • Seite 269

    Calibrating the printer The HP Colo r Laser Jet 4700 pr inter au tomatic ally c alibrate s and cle ans at var ious tim es to m aintain th e highes t level of pr int qu ality. The user mi ght als o reque st the printe r to calibr ate via t he printer ’s contro l panel, u sing QUI CK CALIBRATE N OW or FULL CALIBRATE NOW loca ted in th e CALIBRATION[...]

  • Seite 270

    1 First occurrence of the defect (the distance from the top of the page to the defect might vary. 2 Print cartridge (34.3 mm (1.35 inches)) 3 Print cartridge or transfer roller (if the def ect occurs in only o ne color, the defect ive part is the print car tridge; if the defect occurs in all color s, the defective part is the ETB) (37.7 mm (1.48 in[...]

  • Seite 271

    the pro blem. For the lates t inform ation and probl em-solv ing proce dures , go to http://ww w.hp.co m/ suppor t/cl j4700 . NOT E T he p rint-qua lity defect chart assum es th e use o f l etter- o r A4 -size media that h as m oved through the printe r short- edge first (por trait orientatio n). An i mage with no def ects Horizontal lines or strea[...]

  • Seite 272

    Color fade in a ll colors ● Make sure that the operation and loca tion requirements of the printer are met. ● Calibrate the printer . Color fade i n one colo r ● Make sure that the operation and location requirements of the printer are met. ● Calibrate the printer. ● Print the Print Quality Troubleshooting Pages (see Print quality trouble[...]

  • Seite 273

    Smeared toner ● Make sure to use supported m edia. White areas ( dropouts) on page ● Make sure that the operation and location requirements of the printer are met. ● Make sure to u se supported media. ● Make sure that the media you are using does not have any wrinkles or dents from handling, and that the media is not contaminated with visib[...]

  • Seite 274

    wrinkles or dent s from handling, and that the media is not contaminated with visible fingerprints or other foreign substances. ● Make sure that the following sup plies are seated correct ly: ● fuser ● transfer belt ● Inspect the jam areas and remove any undetected jammed or torn media. first page to help isolate the defect t o a particular[...]

  • Seite 275

    A Working with memory and print server cards ENWW 259[...]

  • Seite 276

    Printer memory and fonts The printer has two 200- pin DDR SDR AM slots. O ne slot is av ailable for adding memor y to the printer . DDR SDRA M memo ry is availabl e in 128 and 256 M B modul es. NOTE Memory spec ificat ion: HP Color Laser Jet 4700 serie s printer s use 200- pin sm all outline dual inl ine m emory m odules (SOD IMM) that suppo rt 128[...]

  • Seite 277

    Inst alling a hard d isk, memory, and fon ts You ca n ins tall m ore memo ry f or the prin ter, and you c an als o inst all a f ont card to allow the pr inter to print cha racters for langua ges such as Chine se or the Cyri llic alph abet. CAUTION Stati c elect ricit y can d amage DIMMs . When ha ndling DIMMs , eith er wear an antista tic wr ist st[...]

  • Seite 278

    3. Locate the formatter board in the rear o f the p rinter. 4. Locate an open E IO slo t. Loosen and r emove the two retaini ng sc rews ho lding the co ver for the EIO slot, a nd then remo ve the cover . You wil l not need th ese screw s and the c over aga in. T hey ca n be discar ded. 5. Firmly ins ert the hard disk into the E IO slot. 262 Ap pend[...]

  • Seite 279

    6. Insert and tigh ten the retainin g screws tha t came with the hard di sk. 7. Connect th e cab les and power cord, an d t urn the p rinter o n. Installing DDR me mory DIMMs 1. Turn the printer off. ENWW Installi ng a hard disk, mem ory, and fonts 263[...]

  • Seite 280

    2. Disconne ct all power and interface c ables. 3. Locate the formatter board in the rear o f the p rinter. 264 Ap pendix A Worki ng with memo ry and p rint server cards ENWW[...]

  • Seite 281

    4. Grasp the black tabs s ituated ne ar the top an d bottom o f the f ormatt er board . 5. Gently pul l on the bl ack tabs to p ull th e form atter b oard fro m the p rinter. Place the forma tter b oard on a clean, flat, gro unded surfa ce. ENWW Installi ng a hard disk, mem ory, and fonts 265[...]

  • Seite 282

    6. To replace a DDR DIM M that is curre ntly instal led, s pread the latches ap art o n each side of the DIMM slot, lift the DDR DIMM u p at an angle, and pull it out . 7. Remove the new DIMM f rom t he antista tic packag e. Locate the al ignment n otch o n the botto m edge of the DIMM. 8. Holding the DIMM by t he edges , align th e notc h on the D[...]

  • Seite 283

    9. Push down on the DIMM unti l both latch es engage the DIMM. NOTE If you have d ifficu lty in serting th e DIMM, m ake sure the notch on the botto m of the DIMM is align ed with th e bar in th e slot. If t he D IMM stil l does not go in, mak e sure you are usi ng the corr ect type of DIMM. 10. Align the for matter bo ard i n the t racks at the to[...]

  • Seite 284

    11. Reconnect the power cable and in terface c ables, a nd tur n the printer on. 12. If you installed a memory DIMM , go to Enabl ing mem ory . Installing a flash memory card CAUTION Do not inser t a flash memory ca rd that i s desi gned for use with a digi tal cam era into the prin ter. The print er doe s not supp ort pho to printi ng direc tly fr[...]

  • Seite 285

    2. Disconne ct all power and interfa ce cables . 3. Locate the formatter board in the rear of th e printer. ENWW Installi ng a hard disk, mem ory, and fonts 269[...]

  • Seite 286

    4. Grasp the black ta bs s ituated near the top an d botto m of th e form atter board . 5. Gently pull on the bl ack tabs to p ull the formatter boar d from th e printer . Pla ce the for matter bo ard on a clean, flat, gro unded surfa ce. 270 Ap pendix A Worki ng with memo ry and p rint server cards ENWW[...]

  • Seite 287

    6. Align t he gro ove o n the side of the flash me mory c ard w ith the notches in th e con nector a nd push it in the slot until it is fully seated. CAUTION Do not insert the flash mem ory card at an ang le. NOTE The first flash me mory slot mar ked "Fir mware Slo t" is res erved for firmware only. Slots 2 and 3 shoul d be used for all o[...]

  • Seite 288

    8. Reconnect the po wer cabl e and inter face cab les, and turn t he prin ter o n. Enabling memory If you instal led a memory DIMM, set the printer driver to recog nize the new ly added memor y. To enable memory for Windows 98 and Me 1. On the Sta rt menu, poi nt to Setting s , a nd cl ick Pri nte rs . 2. Right-cl ick the print er an d selec t Prop[...]

  • Seite 289

    Instal ling an HP Jetdirect print server card You ca n ins tall a n HP Jetdi rect print se rver in a n open EIO sl ot. To install an HP Jetdi rect print server card 1. Turn the printer off. 2. Disconne ct all power and interfa ce cables . ENWW Installi ng an HP Jetdir ect print ser ver card 273[...]

  • Seite 290

    3. Locate the formatter board in the rear o f the p rinter. 4. Locate an open E IO slo t. Loosen and r emove the two retaini ng sc rews ho lding the co ver for the EIO slot, a nd then remo ve the cover . You wil l not need th ese screw s and the c over aga in. T hey ca n be discar ded. 5. Firmly insert th e HP Jetdi rect print server card into the [...]

  • Seite 291

    6. Insert and tighten the retainin g scre ws that c ame with the print server card. 7. Conn ect the ne twork ca ble. 8. Reconnec t the power cable, and tu rn the printer on. ENWW Installi ng an HP Jetdir ect print ser ver card 275[...]

  • Seite 292

    9. Print a c onfigurat ion page (see Co nfigurati on page ) . In addi tion to a pri nter config urati on page an d a Suppli es Sta tus pa ge, an HP Jetd irect c onfigurat ion pa ge tha t con tains networ k conf igurat ion and status infor matio n shoul d also print . If the printer d oes not print, u ninsta ll and reinstall the print s erver card t[...]

  • Seite 293

    B Supplies and accessories To ord er suppli es in the US, contac t http://www .hp.com/ g o/ljsup plies . To order su pplies worldwid e, see http://www. hp.com/ ghp /buyo nline.htm l . T o ord er acc essorie s, s ee http ://www.hp .com/ g o/acc esso rie s . ENWW 277[...]

  • Seite 294

    Ordering di rectly through the embedded Web se rver (for printers with ne twork conne c tions) Use the followi ng ste ps to o rder printing suppli es di rectl y through the emb edded W eb se rver (see Us ing the embe dded Web serve r .) 1. In the Web br owser on t he comp uter, enter the IP addres s for the printer. The pr inter stat us windo w app[...]

  • Seite 295

    Part numbers To order sup plies throu gh the embedded We b server, select the par t numbers yo u want to order and foll ow the instruc tions on th e screen. Suppli es, accesso ries, and part n umbers Part Part number Type/size Memory J6073 A EIO printer hard disk Q7721A DIMM 128-MB DD R 200-pin S DRAM Q7722A DIMM 256-MB DD R 200-pin S DRAM Q7723A D[...]

  • Seite 296

    Part Part number Type/size Media Q6541A HP Color Laser S oft Gloss Presentation Paper (letter), 200 sheets Q6542A HP Professional 1 20 Soft Gloss La ser Paper (A4), 2 00 sheets Q1298A HP LaserJet T ough Paper (letter) Q1298B HP Superior 16 5 Satin Matt Laser Paper (A4) HPU1132 HP Premium Ch oice LaserJ et Paper (letter) CHP410 HP Premium Ch oice La[...]

  • Seite 297

    Part Part number Type/size For downloadable versions, go to http://www.hp. com/ support/clj4700 . When connected, select Manuals . Q7501-90902 HP Co lor LaserJet 4700 Printe r Stand Install Guide For downloadable versions, go to http://www.hp. com/ support/clj4700 . When connected, select Manuals . Q7504-90902 HP Co lor LaserJet 4700 ETB Kit Instal[...]

  • Seite 298

    282 Ap pendix B Supp lie s an d acces sories ENWW[...]

  • Seite 299

    C Service and Support ENWW 283[...]

  • Seite 300

    Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color Las erJet 4700, 47 00n, 4700dn, 4 700dtn, and 4 700ph+ printer One-year limited w arranty HP warr ants t o you, the end-u ser c ustom er, that H P har dware and acces sories will be fr ee fro m defect s in mate rials and work manship af ter the d ate of pur [...]

  • Seite 301

    Print cart ridge li mited warra nty statement This HP Print C artri dge i s warranted to be free from defects i n mate rials and wo rkmans hip. This war ranty d oes no t apply to prin t cartr idges tha t (a) have been r efill ed, re furbishe d, rem anufact ured or tamper ed with in any way, (b ) experien ce prob lems resu lting fr om misu se, impro[...]

  • Seite 302

    Fuser and transf er unit limit ed warran ty stateme nt This HP produ ct is wa rran ted to be free f rom d efects in mater ials an d wor kmanship until the printer provi des a low-life indicat or on the co ntrol panel . This war ranty d oes no t apply to pro ducts tha t (a) h ave been refu rbis hed, rem anufac tured or tamp ered with i n any w ay, ([...]

  • Seite 303

    HP m aintena nce agre ements HP has severa l typ es of maintenan ce agr eemen ts tha t meet a wide range o f supp ort needs . Mainten ance a greement s are not p art of the s tandard wa rran ty. Su pport servi ces may vary by area. Check with y our loc al HP de aler to dete rmine th e servi ces av ailable to yo u. On-site service agreement s To pro[...]

  • Seite 304

    288 Ap pendix C Service and Supp ort ENWW[...]

  • Seite 305

    D Printer specifications ENWW 289[...]

  • Seite 306

    Physical d ime nsions Table D-1 Physi cal dimensions Produc t Height Dep th Width Weight HP Color LaserJet 4700 and HP Co lor LaserJet 4700n 582 mm (22.9 in.) 598 mm (23.5 in.) 521 mm (20.5 in.) 47.7 kg (105.1 lb.) HP Color LaserJet 4700dn with duplexer 628.6 mm (24.7 in.) 598 mm (23.5 in.) 521 mm (20.5 in.) 48.9 kg (107.8 lb.) HP Color LaserJet 47[...]

  • Seite 307

    Electric al spe cification s 110-Volt models 220 -Volt models Power requirements 100-127V (+/- 10%) 50/60 Hz (+/- 2 Hz) 220-240V (+/- 10%) 50/60 Hz (+/- 2 Hz) Rated current 8 Amps 4 Amps Table D-2 Power consumption (average , in watts) 1 Power consumption (average, in watts) Product model Printing (31 pp m letter) 2 Ready 3, 4 Sleep 5 Off HP Color [...]

  • Seite 308

    Acoustic e missions Sound Power Level Declared Per ISO 9296 Printing (31 ppm let ter) 1, 2, 3 Ready L WAd =6.7 Bels (A) [67 dB (A)] L WAd =4.7 Bels (A) [47 dB (A)] Sound Pressure Level - Bystan der Position Declared Per ISO 9296 Printing (31 ppm let ter) 1, 2, 3 Ready L pAm =50 dB (A) L pAm =31 dB (A) NOTE 1 Values are sub ject to change. See http:[...]

  • Seite 309

    Environm ental specific ations Specification Recommended Allowed Temperature 17 to 25°C (62.6 to 77°F) 15 to 30°C (59 to 86°F) Humidity 30 to 70% relative humidity (RH) 10 to 80% RH Altitude N/A 0 to 2600 m (0 t o 8530 ft) ENWW Envi ronme ntal sp ecific ations 293[...]

  • Seite 310

    294 Ap pendix D Printer spec ificat ions ENWW[...]

  • Seite 311

    E Regulatory information ENWW 295[...]

  • Seite 312

    FCC regulations FCC re gulation s This equ ipment has be en tested and foun d to c omply wi th the l imits for a Cla ss B di gital d evice, pu rsuant to Part 15 of the FCC rules. Thes e limit s are design ed to provide reasonabl e protec tion agains t harmful interfe rence in a re siden tial i nstallati on. T his eq uipmen t gene rates, u ses, and [...]

  • Seite 313

    Environm ental prod uct stewards hip program Protecting the environment Hewlett- Pack ard Comp any i s commi tted to provid ing q uality produc ts in an env ironmen tally soun d manner . This product has been desig ned wit h sever al attribu tes to m inim ize impac ts on our environ ment. Ozone produ ction This produ ct gener ates no app reci able [...]

  • Seite 314

    partner s, wh o disass emble the car tridg es. After a thorough quali ty in spect ion, sel ected parts a re recla imed f or use i n new cartrid ges. R emaini ng mat erials are separ ated a nd conver ted in to raw mate rials for use by othe r indus tries to make a var iety of useful produ cts. ● U.S. r eturns —For a more envir onment ally respon[...]

  • Seite 315

    Disposal of waste equipment by u sers in private hou seholds in the European Union This sy mbol on the p roduct or on it s packag ing in dicates that this produc t must n ot be dispos ed of wi th your othe r househ old waste. Instead, it is your responsi bilit y to dispose of you r waste equi pment by handing it ov er to a desig nated c ollecti on [...]

  • Seite 316

    Declar ation of Conformit y Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufac turer’s Name: Hewlett-Packard Company Manufacturer’s Address: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Produc t Name: HP Color LaserJet 4700, 4700n, 4700dn, 4700dtn, 4700ph+ Product numbers: Q7491A, Q7[...]

  • Seite 317

    Safety s tatemen ts Laser safety The Center for Devic es and Rad iologica l Healt h (CDRH) of the U.S. Fo od and Dr ug Adminis tration ha s implem ented r egula tions for laser product s ma nufactu red sin ce Augu st 1, 1976. Compl iance is mandato ry for p roducts markete d in th e Unite d State s. The pri nter is c ertifi ed as a "Cl ass 1&q[...]

  • Seite 318

    Laser Statement for Finland Luokan 1 las erlaite Klass 1 La ser A ppara t HP Color Lase rJet 4700, 4700 n, 4700dn, 47 00dtn, 470 0ph+ las erkirjoi tin on käy ttäjän kannalta tur vallin en luoka n 1 laserla ite. Norma aliss a käytöss ä kirjo ittimen suo jakot elointi estää lase rsäte en pääsyn lai tteen ulk opuolell e. Laittee n turvall i[...]

  • Seite 319

    Glossary bidirectional communication Two- way data t ransmis sion. bin A recept acle for h olding printed pages . BOOTP Abbrevi ation for "Bootst rap P rotocol, " an I nternet protoco l that allo ws a network ed co mputer o r periphera l to autom atically o btain its IP config uration from a BOOTP server. chooser A Maci ntosh acce ssory t[...]

  • Seite 320

    halftone pa ttern A halft one patt ern us es differ ing sizes of ink d ots to prod uce a cont inuous -tone image s uch as a photograp h. HP Jetdirec t HP product for netwo rk printing. HP Web Jetadmin HP tradema rked devic e man agemen t softw are that lets you manag e a s ingle printer or multiple prin ters us ing a Web br owser . I/O An acr onym [...]

  • Seite 321

    RAM An ac ronym f or "r andom a ccess m emory ," a typ e of com puter mem ory us ed to st ore dat a that may chang e. RARP An acr onym for "Rev erse A ddress Reso lution Prot ocol," a prot ocol that e nables a comp uter or peri phera l to det ermine i ts own IP addr ess. raster ima ge An imag e compos ed of dots. render The pro [...]

  • Seite 322

    306 Glossa ry ENWW[...]

  • Seite 323

    Index Symbols/Numeri c s 2-side d printin g 125 A access ories hard disk 8 ordering 27 7 access ory por t 86 address , printer Macintos h, troubl eshooting 243, 246 alerts config uring 175 e-mail 14 7 auto contin ue 73 autoconti nue bl ack 249 automatic media sens ing 95 auxilia ry c onnect ion co nfigur ation 87 B backgr ound p rinting, troubl esh[...]

  • Seite 324

    binding opt ion s 127 cont rol pane l settin gs 126 manual 127 dupl ex-prin ting ac cessory loading 116 , 122 dupl exing 116, 122 E e-mail a lerts 147 embed ded Web serv er checkin g toner l evel 163 descripti on 17 ordering supplie s 278 using 14 6 using to conf igure aler ts 175 enlargi ng docu ments 11 4 enve lopes jams 233 loading i n Tray 1 10[...]

  • Seite 325

    adding 140, 25 9 enablin g 272 managing 14 0 menu ma p descripti on 51 pri nting 142 menus config ure devi ce 53 diag nostics 6 3 hierar chy 46 I/O (inpu t/output) 60 infor matio n 51 paper h andlin g 52 print q uality 5 4 pri nting 53 rese ts 62 retri eve jo b 50 stapl er/ stac ker 59 syst em setup 56 messag e types 18 3 messag es crit ical 18 3 e[...]

  • Seite 326

    printin g booklets 1 28 ca nceling 134 special m edia 109 sp ecial s ituatio ns 133 printing envelope s 101 printing from optiona l trays 1 02 printing from T ray 2 102 printing menu 53 printing tasks 91 private jobs deleting 13 7 pri nting 136 problem solv ing 177 product ste wardship 297 PS driv ers sele cting 20 Q quick s ets 113 R RAM (rand om [...]

  • Seite 327

    overhead transp arencies 2 51 print q uality 2 51 print er respo nse 23 5 software a pplicati ons 241 transpa renc ies 23 3 two- sided pr inting control pa nel set ting s 126 ma nual 127 U UNIX driv ers 19 Update Now 12 usage p age descripti on 51 pri nting 143 USB confi guration 86 USB port troubles hooting M acinto sh 244, 247 Use Differ ent Pape[...]

  • Seite 328

    312 Ind ex ENWW[...]

  • Seite 329

    [...]

  • Seite 330

    © 2005 He wlett-P ackar d Dev elopment Co mpan y , L.P . www .hp .com *Q7491-90953* *Q7491-90953* Q7 4 91-909 53[...]