Dell P20G Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Dell P20G an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Dell P20G, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Dell P20G die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Dell P20G. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Dell P20G sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Dell P20G
- Den Namen des Produzenten und das Produktionsjahr des Geräts Dell P20G
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Dell P20G
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Dell P20G zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Dell P20G und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Dell finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Dell P20G zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Dell P20G, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Dell P20G widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    SETUP GUIDE INSPIRON ™[...]

  • Seite 2

    [...]

  • Seite 3

    SETUP GUIDE Regulatory model: P20G Regulatory type: P20G001 INSPIRON ™[...]

  • Seite 4

    Notes, Cautions, and Warnings NOTE: A NOTE indicates important informa tion that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury, or death. If you purcha[...]

  • Seite 5

    3 Setting Up Y our Inspiron Laptop . . . . 5 Before Setting Up Y our Computer . . . . . . 5 Connect the AC Adapter . . . . . . . . . . . . . . 6 Connect the Network Cable (Optional) . . . . . . . . . . . . . . . . . . . . . 7 Press the Power Button . . . . . . . . . . . . . . . 8 Set Up the Operating System . . . . . . . . . . 9 Create System Recov[...]

  • Seite 6

    4 Contents Network Problems . . . . . . . . . . . . . . . . . . 57 Power Problems . . . . . . . . . . . . . . . . . . . . 57 Memory Problems . . . . . . . . . . . . . . . . . . 59 Lockups and Software Problems. . . . . . . 59 Using Support T ools . . . . . . . . . . . . . 62 Dell Support Center . . . . . . . . . . . . . . . . . 62 My Dell Downloads[...]

  • Seite 7

    5 This section provides information about setting up your Dell Inspiron laptop. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your laptop may cause it to overheat. T o prevent overhea[...]

  • Seite 8

    6 Setting Up Y our Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the c[...]

  • Seite 9

    7 Setting Up Y our Inspiron Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable.[...]

  • Seite 10

    8 Setting Up Y our Inspiron Laptop Press the Power Button[...]

  • Seite 11

    9 Setting Up Y our Inspiron Laptop Set Up the Operating System Y our Dell computer is preconfigured with the operating system you selected at the time of purchase. Set Up Microsoft Windows T o set up Microsoft Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows[...]

  • Seite 12

    10 Setting Up Y our Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without t[...]

  • Seite 13

    11 Setting Up Y our Inspiron Laptop T o create system recovery media: 1. Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page6). 2. Insert the disc or USB key in the computer. 3. Click Start → All Programs → Dell DataSafe Local Backup . 4. Click Create Recovery Media . 5. Follow the instructions on the screen. NO[...]

  • Seite 14

    12 Setting Up Y our Inspiron Laptop Install the SIM Card (Optional) NOTE: The SIM card slot is available in your computer only if you ordered a WW AN card at the time of purchase. NOTE: Installing a SIM card is not required if you are using an EVDO car d to access the Internet. Installing a Subscriber Identity Module (SIM) card in your computer all[...]

  • Seite 15

    13 Setting Up Y our Inspiron Laptop 1 SIM card slot 2 SIM card 3 battery bay 1 2 3[...]

  • Seite 16

    14 Setting Up Y our Inspiron Laptop Enable or Disable Wireless (Optional)[...]

  • Seite 17

    15 Setting Up Y our Inspiron Laptop T o enable or disable wireless: 1. Ensure that your computer is turnedon. 2. Press <Fn> along with the < > key on the function key row on the keyboar d. The current status of the wireless radios appears on the screen. Wireless enabled Wireless disabled 3. Press <Fn> along with the < > k[...]

  • Seite 18

    16 Setting Up Y our Inspiron Laptop Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers. For information about the hardware and software requirements for setting up wireless display , see www.intel.com . The Intel wireless display feature allows you to share your computer display to a TV witho[...]

  • Seite 19

    17 Setting Up Y our Inspiron Laptop T o enable wireless display: 1. Click the Intel Wireless Display icon on the desktop. The Intel Wireless Display window appears. 2. Select Connect to Existing Adapter . NOTE: Y ou can download and install the latest driver for “Intel Wireless Display Connection Manager” from support.dell.com . NOTE: For more [...]

  • Seite 20

    18 Setting Up Y our Inspiron Laptop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one from dell.com . Setting Up a Wired Connection • If you [...]

  • Seite 21

    19 Setting Up Y our Inspiron Laptop Setting Up a Wireless Connection NOTE: T o set up your wireless router, see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o set up your connection to awireless router: 1. Ensure that wireless is enabled on[...]

  • Seite 22

    20 Setting Up Y our Inspiron Laptop T o set up your Internet connection: 1. Save and close any open files, and exit any open programs. 2. Click Start → Control Panel . 3. In the search box, type network , and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet . The Connect to the Internet wind[...]

  • Seite 23

    21 Setting Up Y our Inspiron Laptop[...]

  • Seite 24

    22 Using Y our Inspiron Laptop This section provides information about the features a vailable on your Inspiron laptop. Right View Features 1 2 3 4 6 7 5 INSPIRON[...]

  • Seite 25

    23 Using Y our Inspiron Laptop 1 Optical drive — Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more information, see “Using the Optical Drive” on page42. 2 Optical drive light — Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive eject button — Press to op[...]

  • Seite 26

    24 Using Y our Inspiron Laptop Left View Features 1 2 3 4[...]

  • Seite 27

    25 Using Y our Inspiron Laptop 1 VGA connector — Connects to a monitor or projector . 2 HDMI connector — Connects to a TV for both 5.1 audio and video signals. NOTE: When used with a monitor , only the video signal is read. 3 eSAT A/USB combo connector with USB PowerShare — Connects to eSA TA compatible storage devices (such as external hard [...]

  • Seite 28

    26 Using Y our Inspiron Laptop 5[...]

  • Seite 29

    27 Using Y our Inspiron Laptop 5 8-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see “Specifications” on page86. NOTE : Y our computer ships with a plastic blank installed in the media card slot. Blanks prote[...]

  • Seite 30

    28 Using Y our Inspiron Laptop Back View Features 1 2 3 4[...]

  • Seite 31

    29 Using Y our Inspiron Laptop 1 Network connector — Connects your computer to a network or broadband device if you are using a wired network. 2 USB 3.0 connector — Provides faster data transmission between your computer and USB devices. 3 Security cable slot — Attaches a commercially available security cable to the computer . NOTE : Before y[...]

  • Seite 32

    30 Using Y our Inspiron Laptop Front View Features 1 2 3 4[...]

  • Seite 33

    31 Using Y our Inspiron Laptop 1 Power indicator light — Indicates the power states. For more information on the power indicator light, see “Status Lights and Indicators” on page32. 2 Hard drive activity light — T urns on when the computer reads or writes data. A solid white light indicates hard drive activity. CAUTION: T o avoid loss of[...]

  • Seite 34

    32 Using Y our Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) Battery charge status AC adapter solid white on/standby/off/ hibernate charging off on/standby/off/ hibernate fully charged Battery solid amber on/standby low battery (<= 10%) off on/standby/off/ hibernate not charging NOTE: [...]

  • Seite 35

    33 Using Y our Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status Computer state(s) solid white breathing white off on standby off/hibernate NOTE: For information on power problems, see “Power Pr oblems” on page57 . Disabling Battery Charging Y ou may be required to disable the battery charging feature while on a[...]

  • Seite 36

    34 Using Y our Inspiron Laptop Computer Base and Keyboard Features 1 2 3 4[...]

  • Seite 37

    35 Using Y our Inspiron Laptop 1 Power button and light — Press to turn on or turn off the computer . The light on the button indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on page32. 2 Function k ey row — The dual display enable or disable key , wir eless enable or disable [...]

  • Seite 38

    36 Using Y our Inspiron Laptop 5[...]

  • Seite 39

    37 Using Y our Inspiron Laptop 5 Windows Mobility Center button — Press to launch the Windows Mobility Center . Windows Mobility Center provides quick access to your mobile PC settings such as brightness control, volume control, battery status, wireless network and so on. Dell Support Center button — Press to launch the Dell Support Center . Fo[...]

  • Seite 40

    38 Using Y our Inspiron Laptop T ouch Pad Gestures NOTE: Some of the touch pad gestures may be disabled by default. T o change the touch pad gestures settings, click Start → Control Panel → Hardware and Sound → Devices and Printers → Mouse . Scroll Allows you to scroll through content. The scroll feature includes: Auto Scroll Vertical — A[...]

  • Seite 41

    39 Using Y our Inspiron Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch — Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad. T o zoom in: Move two fingers apart to enlarge the view of the active window. T o zoom o[...]

  • Seite 42

    40 Using Y our Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key r ow on the keyboard. T o use the multimedia controls, press the required k ey. Y ou can configure the multimedia control keys on the keyboard using the System Setup (BIOS) utility or the Windows Mobility Center . System Setup 1. Press[...]

  • Seite 43

    41 Using Y our Inspiron Laptop Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter Mute the sound[...]

  • Seite 44

    42 Using Y our Inspiron Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records CDs, DVDs, and Blu-ray Discs (optional). E[...]

  • Seite 45

    43 Using Y our Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 optical drive eject button 1 3 5 2 4[...]

  • Seite 46

    44 Using Y our Inspiron Laptop Display Features 1 2 3 4[...]

  • Seite 47

    45 Using Y our Inspiron Laptop 1 Microphone — Provides high quality sound for video conferencing and voice recor ding. 2 Camera — Built-in camera for video capture, conferencing, and chat. 3 Camera indicator light — Indicates if the camera is on or off . A solid white light indicates camera activity. 4 Display — Y our display can vary ba[...]

  • Seite 48

    46 Using Y our Inspiron Laptop Removing and Replacing the T op Cover (Optional) WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Before removing the top cover , shut down the computer, and remove external cables (including the AC adapter). T o remove the top c[...]

  • Seite 49

    47 Using Y our Inspiron Laptop 1 top cover 2 release button 3 back of the computer 1 2 3[...]

  • Seite 50

    48 Using Y our Inspiron Laptop T o replace the top cover: NOTE: Ensure that the Dell logo is facing towards the back of the computer while replacing the top cover . 1. Align the top cover on the display back. 2. Slide the top cover until it clicks into place. Ensure that there are no gaps between the top cover and the display back cover .[...]

  • Seite 51

    49 Using Y our Inspiron Laptop[...]

  • Seite 52

    50 Using Y our Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use[...]

  • Seite 53

    51 Using Y our Inspiron Laptop 1 battery lock latch 2 battery 3 battery release latch 1 2 3[...]

  • Seite 54

    52 Using Y our Inspiron Laptop Software Features FastAccess Facial Recognition Y our computer may have the FastAccess facial recognition feature. This featur e helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally en[...]

  • Seite 55

    53 Using Y our Inspiron Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on Windows operating systems. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic i[...]

  • Seite 56

    54 Using Y our Inspiron Laptop Dell Stage The Dell Stage software installed on your computer provides access to your favorite media and multi-touch applications. T o launch Dell Stage, click Start → All Programs → Dell Stage → Dell Stage . NOTE: Some of the applications on Dell Stage can be launched directly through the All Programs menu. Y o[...]

  • Seite 57

    55 Using Y our Inspiron Laptop • DELL WEB — Provides a preview of up to four of your favorite web pages. Click the web page preview to open it in the web browser . • VIDEO — View videos. The optional CinemaNow application allows you to ‘purchase and download’ or ‘rent and watch online’ movies and TV shows when connected to the Inter[...]

  • Seite 58

    56 This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page62 or “Contacting Dell” on page82. WARNING: Only trained service personnelshould remove the computer cover . Seethe Service Manual at support.dell.com/manuals[...]

  • Seite 59

    57 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). • Check if wireless is enabled on[...]

  • Seite 60

    58 Solving Problems • If the AC adapter cable is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly. • Ensure that the electrical outl[...]

  • Seite 61

    59 Solving Problems Memor y Problems If you receive an insufficient memory message — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual at sup[...]

  • Seite 62

    60 Solving Problems If a program crashes repeatedly — Check the software documentation. If necessary , uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD . If the computer stops responding or a solid blue screen appears — CAUTION: Y ou might lose data if you are [...]

  • Seite 63

    61 Solving Problems • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting information: – Ensure that the pr ogram is compatible with the operating system installed on your computer . – Ensure that your [...]

  • Seite 64

    62 Dell Support Center All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services. T o launch the application, press the Dell Support Center button on your keyboard or click Start → All Programs → [...]

  • Seite 65

    63 Using Support T ools Detailed System Information — View detailed information about your hardware and operating system configurations; access copies of your service contracts, warranty information, and warranty renewal options. Get Help — View Dell T echnical Support options, Customer Support, T ours and T raining, Online T ools, Owner’s Ma[...]

  • Seite 66

    64 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility. T o start the Hardware T roubleshooter: 1. Click Start → Help and Support . 2. T ype hardware troubleshooter in th[...]

  • Seite 67

    65 Using Support T ools 1. T urn on (or restart) your computer . 2. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. 3. Select Diagnostics from the menu and press <[...]

  • Seite 68

    66 Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the f[...]

  • Seite 69

    67 Restoring Y our Operating System System Restore The Microsoft Windows operating systems provide a System Restore option which allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any c[...]

  • Seite 70

    68 Restoring Y our Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. 1. Click Start . 2. In the search box, type System Restore and press <Enter>[...]

  • Seite 71

    69 Restoring Y our Operating System NOTE: Dell DataSafe Local Backup may not be available in all regions. NOTE: If Dell DataSafe Local Backup is not available on your computer , use Dell Factory Image Restore (see “Dell F actory Image Restore” on page72) to restore your operating system. Y ou can use Dell DataSafe Local Backup to restore you[...]

  • Seite 72

    70 Restoring Y our Operating System 6. Select Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge base article 353560 at support.de[...]

  • Seite 73

    71 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preser ve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your ha[...]

  • Seite 74

    72 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore to restore your operating system permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Resto[...]

  • Seite 75

    73 Restoring Y our Operating System 3. Select Repair Your Computer . The System Recovery Options window appears. 4. Select a keyboard layout and click Next . 5. T o access the recovery options, log on as alocal user . T o access the command prompt, type administrator in the User name field, then click OK . 6. Click Dell Factor y Image Restore . [...]

  • Seite 76

    74 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: 1. See “Solving Problems” on page56 for information and procedures that pertain to the problem your computer is experiencing. 2. See “Dell Diagnostics” on page64 for procedures on how to run diagnostic tes[...]

  • Seite 77

    75 Getting Help T echnical Support and Customer Service Dell’s support service is available to answer your questions about Dell hardware. Our supp ort staff use computer-based diagnostics to provide fast, accurate answers. T o contact Dell’s support service, see “Before Y ou Call” on page80 and then see the contact information for your r[...]

  • Seite 78

    76 Getting Help Online Services Y ou can learn about Dell products and services on the following web sites: • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) Y ou can access Dell[...]

  • Seite 79

    77 Getting Help Automated Order- Status Service T o check on the status of any Dell products thatyou have ordered, you can go to support.dell.com , or you can call the automated order-sta tus service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing pa[...]

  • Seite 80

    78 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data onthe hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and per[...]

  • Seite 81

    79 Getting Help 5. Pack the equipment to be returned in the original (or equivalent) packing materials. NOTE: Y ou are responsible for paying shipping expenses. Y ou are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C. O .D .) packages are not accepted. NOTE: Return[...]

  • Seite 82

    80 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag and Express Ser vice Code The Service T ag and Express Service Code for your computer can [...]

  • Seite 83

    81 Getting Help Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at[...]

  • Seite 84

    82 Getting Help See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting pro[...]

  • Seite 85

    83 Getting Help[...]

  • Seite 86

    84 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page71 run a diagnostic program for your computer “Dell Diagnostics” on page64 reinstall system software “My Dell Downloads” on page63 for more information about the Microsoft Windows operating system and fe[...]

  • Seite 87

    85 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review Warranty informa tion, T erms and Conditions (U.S . only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your compu[...]

  • Seite 88

    86 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more informa tion regarding the configuration of your computer , see the Detailed System Information section in the Dell Support Center . T o launch the Dell Support Center, click Start[...]

  • Seite 89

    87 Specifications Memory Memory type 1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals . Connectors Audio one microphone-in connector and one stereo headphones/ speakers connector Mini-Card one full Mini-Card slot (optional) one half Mini-Card slot HDMI connector one 19-pin conn[...]

  • Seite 90

    88 Specifications Media Card Reader Cards supported Secure Digital (SD) memory card Secure Digital Extended Capacity (SDXC) Secure Digital High Capacity (SDHC) Memory Stick (MS) Memory Stick PRO (MS- PRO) MultiMedia Card (MMC) MultiMedia Card plus (MMC+) xD-Pictur e Card Communications Modem (optional) external V .92 56 K USB modem Network adapter[...]

  • Seite 91

    89 Specifications Video Discrete: Video controller AMD Radeon HD 6470M AMD Radeon HD 6630M Video memory 1 GB DDR3 UMA: Video controller Intel HD Graphics 3000 Video memory up to 1.60 GB of shar ed memory Audio Audio controller Realtek ALC269 HD Speakers 2 x 2 Watt Volume contr ols software program menus and media controls Camera Camera resolution [...]

  • Seite 92

    90 Specifications Display T ype 14. 0-inch HD WLED T rueLife Dimensions: Height 309 . 40 mm (12.18 inches) Width 173 .95 mm (6.85 inches) Diagonal 355.60 mm (14 . 00 inches) Maximum resolution 1366 x 768 Refresh rate 60 Hz Display Operating angle 0° (closed) to 135° Horizontal viewing angle 40/40 Vertical viewing angle 15/30 (H/L) Pixel pitch 0.[...]

  • Seite 93

    91 Specifications Battery 6-cell “smart” lithium ion: Height 22.80 mm (0. 90 inches) Width 214 . 00 mm (8. 43 inches) Depth 57 .64 mm (2.27 inches) Weight 0.34 k g (0. 75 lb) 9-cell “smart” lithium ion: Height 22.80 mm (0. 90 inches) Width 214 . 00 mm (8. 43 inches) Depth 78.76 mm (3 .10 inches) Weight 0.52 k g (1.15 lb) Battery Voltage 11[...]

  • Seite 94

    92 Specifications AC Adapter NOTE: Use only AC adapters specified for use with your computer . See the safety information that shipped with your computer . Input voltage 100-240 V AC Input current (maximum) 1.50 A/1.60 A/1. 70 A Input frequency 50-60 Hz Output power 65 W/90 W Output current: 65 W 3.34 A 90 W 4. 62 A Rated output voltage 19 .5 VDC [...]

  • Seite 95

    93 Specifications Computer Environment T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS[...]

  • Seite 96

    94 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C. V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D .[...]

  • Seite 97

    95 A airflow, allowing 5 B backup and recovery 53 battery status light 31 C calling Dell 80 CDs, playing and creating 52 computer capabilities 52 computer , setting up 5 connect(ing) to the Internet 18 Contacting Dell online 82 customer service 75 D DataSafe Local Backup Basic 69 Professional 70 DellConnect 75 Dell Factory Image Restore 72 Dell Sup[...]

  • Seite 98

    96 Index F finding more information 84 FTP login, anonymous 76 G gestures T ouch Pad 38 H hard drive activity light 31 hardware problems diagnosing 64 Hardware T roubleshooter 64 HDMI connector 25 help getting assistance and support 74 I Internet connection 18 ISP Internet Service Provider 18 M memory problems solving 59 N network connection fixing[...]

  • Seite 99

    97 Index problems, solving 56 products information and purchasing 77 R resources, finding more 84 restoring factory image 72 S Service T ag locating 80 setup, before you begin 5 shipping products for return or repair 78 SIM card 12 software features 52 software problems 59 solving problems 56 specifications 86 support e-mail addresses 76 support si[...]

  • Seite 100

    98 Index Program Compatibility Wizard 60 Windows Mobility Center 40 wired network network cable, connecting 7 problems 57 wireless network connecting 14 problems 57[...]

  • Seite 101

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    Printed in the U.S .A. www.dell.com | support.dell.com[...]