Canon BJC-2100 Bedienungsanleitung

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Zur Seite of

Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Canon BJC-2100 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Canon BJC-2100, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Canon BJC-2100 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Canon BJC-2100. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Canon BJC-2100 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Canon BJC-2100
- Den Namen des Produzenten und das Produktionsjahr des Geräts Canon BJC-2100
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Canon BJC-2100
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Canon BJC-2100 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Canon BJC-2100 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Canon finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Canon BJC-2100 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Canon BJC-2100, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Canon BJC-2100 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    U ser’s Manual C olor Bubb le Jet ™ Print er B JC -2 1 00 Series[...]

  • Seite 2

    2 Contents Contents Introduction W elcome Printer Documentation How to Use This Manual Cop yr ight Disclaimer T rademarks FCC Regulations Canadian Radio Interf erence Regulations Saf ety Precautions Basic Printing Procedures Examining the Printer Printing Y our Document Loading Plain P aper P aper Handling P aper and Other Pr int Media Notes on Han[...]

  • Seite 3

    3 Contents Using the Windows Printer Dr iv er Printer Dr iv er Basics Opening the Printer Proper ties Dialog Box Selecting the Print Mode Setting the P age Size Confir ming the P aper F eed Using Online Help Closing the Printer Proper ties Dialog Box Using the Macintosh Printer Dr iv er Printer Dr iv er Basics Selecting a Printer Dr iv er Changing[...]

  • Seite 4

    4 Contents T roub leshooting Printout Is Unsatisfactory Printer Does Not Star t or Stops Mid-job P aper Jams or Does Not F eed An Error Message Appears Other Problems Bef ore Y ou Call f or Help Getting Help F rom Canon Specifications Printing Specifications Printing Area Using the Optional IS-22 Color Image Scanner Car tr idge Using the Scanner [...]

  • Seite 5

    5 Introduction Intr oduction W elcome Printer Documentation How to Use This Manual Cop yright Disclaimer T r ademar ks FCC Regulations Canadian Radio Interf erence Regulations Saf ety Precautions[...]

  • Seite 6

    6 Introduction W elcome Thank you f or purchasing the BJC-2100 Ser ies Color Bub ble Jet Printer . Printer Documentation The documentation f or your printer consists of these items: ■ Quic k Star t Guide Shows y ou how to set up the printer and prepare it f or operation according to y our computer system. Y ou ma y also need your computer man ual[...]

  • Seite 7

    7 Introduction Printer Documentation ■ Con ventions This User’ s Manual uses the f ollowing symbols to indicate impor tant inf or mation. Alwa ys obser v e the instructions indicated by these symbols. Cautions aler t you to w a ys to av oid injur y to y ourself , damage to the printer , or the loss of v aluable data. Notes provide advice , tips[...]

  • Seite 8

    8 Introduction Ho w to Use This Manual T o view this User’ s Manual , please use Acrobat Reader 4.0, which is included on your CD-ROM, or a later v ersion of Acrobat Reader . Use this button when y ou wish to enlarge the screen you are vie wing. Select this button in the tool bar , and then click within the screen of the User’ s Manual . Use th[...]

  • Seite 9

    9 Introduction How to Use This Manual This column displa ys a table of contents f or the User’ s Manual . Click the desired item to jump to the topic. Click the + (or ) symbol when y ou wish to see detailed headings for each chapter . Click the – (or ▼ ) symbol when you wish to return to the original (condensed) display . Use this button when[...]

  • Seite 10

    10 Introduction Cop yright This manual is cop yr ighted b y Canon Computer Systems, Inc. (CCSI) with all rights reser v ed. Under the copyright laws , this manual ma y not be reproduced in any f or m, in whole or par t, without the prior wr itten consent of CCSI. © 2000 Canon Computer Systems, Inc. Disc laimer Canon Computer Systems, Inc. has re v[...]

  • Seite 11

    11 Introduction T rademarks Canon, BCI, BJ , and Bubb le Jet are trademarks, and SelectExchange is a ser vice mark of Canon Inc. Print Planet is a ser vice mark of Canon Computer Systems, Inc. Microsoft and Windows are registered trademarks of Microsoft Cor poration in the U .S. and other countries. Mac and the Mac logo are trademarks of Apple Comp[...]

  • Seite 12

    12 Introduction FCC Regulations Color Bubb le Jet Pr inter , Model BJC-2100 This de vice complies with P ar t 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) This device ma y not cause har mful interf erence, and (2) this de vice must accept any interf erence received, including interf erence that may cause undesired[...]

  • Seite 13

    13 Introduction FCC Regulations FCC Regulations Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules. Do not make an y changes or modi fi cations to the equipment unless otherwise speci fi ed in the manual. If such changes or modi fi cations should be made, y ou could be required to stop operation [...]

  • Seite 14

    14 Introduction Safety Precautions Please read the saf ety warnings provided in this manual to ensure that y ou use the pr inter saf ely . Do not attempt to use the pr inter in an y wa y not described in this manual as this could result in unf oreseen pr inter f aults or cause a fi re or electr ic shoc k. Printer Location P ower Supply and P ower [...]

  • Seite 15

    15 Introduction Saf ety Precautions ■ Printer Location Do not place the printer close to fl ammable solv ents such as alcohol or thinners. If fl ammable solv ents come in contact with electrical components inside the pr inter , such substances could cause a fi re or electric shock. Do not use fl ammable spr a ys near the pr inter . Gases in t[...]

  • Seite 16

    16 Introduction Saf ety Precautions Do not place the printer on a thick rug or car pet. Fibers or dust entering the pr inter could cause a fi re . K eep the power outlet f or the printer free of all obstacles so you can unplug the pow er cord at any time. Such obstacles could pre vent y ou from unplugging the printer when a pr inter f ault occurs [...]

  • Seite 17

    17 Introduction Saf ety Precautions ■ P ow er Supply and P ower Cord The sock et-outlet shall be installed near the equipment and shall be easily accessible. Do not attempt to plug the pow er cord into the power outlet or unplug the pow er cord when your hands are wet. This could cause an electric shock. Alwa ys push the plug all the wa y into th[...]

  • Seite 18

    18 Introduction Saf ety Precautions Do not use the printer while the power cord is b undled or knotted. This could cause a fi re or electric shock. If you detect smok e, unusual smells or strange noises around the printer , immediately unplug the pow er cord. Continuing to use the printer in these circumstances could cause a fi re or electr ic sh[...]

  • Seite 19

    19 Introduction Saf ety Precautions ■ Cleaning and Maintaining the Printer Use a damp cloth to clean the printer . Do not use fl ammable solv ents such as alcohol, benzene or thinners. If fl ammable solv ents come in contact with electr ical components inside the printer , such substances could cause a fi re or electric shock. Alwa ys unplug t[...]

  • Seite 20

    20 Introduction Saf ety Precautions ■ W orking Around the Pr inter Do not put your hands or fi ngers in the printer while it is printing. The printer contains moving par ts that could cause injur y . Do not place metal objects (paper clips, staples , etc.) or containers of fl ammab le solvents (alcohol, thinners , etc.) on top of the pr inter .[...]

  • Seite 21

    21 Introduction Saf ety Precautions ■ BJ ® Car tr idges and Ink T anks F or saf ety reasons store BJ car tr idges and ink tanks out of the reach of small children. If a child inadv er tently licks a BJ car tridge or ink tank or ingests any ink, consult a ph ysician immediately . Do not subject BJ car tridges or ink tanks to shocks or e xcessiv e[...]

  • Seite 22

    22 Basic Printing Procedures Basic Printing Pr ocedures Examining the Printer Printing Y our Document Loading Plain P aper[...]

  • Seite 23

    23 Basic Printing Procedures Examining the Printer This section describes the par ts of the pr inter and ho w they function. ■ F ront View Paper Rest Suppor ts the media loaded in the auto sheet feeder . Auto Sheet Feeder Holds sheets of paper or other media for printing. The auto sheet feeder holds m ultiple sheets which are automatically fed in[...]

  • Seite 24

    24 Basic Printing Procedures Examining the Printer T o ensure optimum perf or mance of the print head, the pr inter automatically cleans the print head ev er y time it is plugged in or the front cov er is closed after being open for more than a f ew seconds. A void unplugging the printer and opening the front cov er unnecessar ily as print head cle[...]

  • Seite 25

    25 Basic Printing Procedures Examining the Printer ■ Inside the Printer Cartridge Holder Holds the BJ car tridge or the optional IS-22 Color Image Scanner Car tridge. Cartridge Lock Lever Unlocks the cartr idge holder so you can remov e and replace the BJ car tridge. Raise the car tridge lock le ver to release the BJ car tridge and lower it to lo[...]

  • Seite 26

    26 Basic Printing Procedures Printing Y our Document After you set up the printer , you can star t printing. This section descr ibes ho w to print a document on plain paper . 1 Create a document using an application program. (Or , open the fi le you wish to print.) Specify the paper size in the application prog ram you are using. 2 Make sure that [...]

  • Seite 27

    27 Basic Printing Procedures Printing Y our Document For Windows user s 1 Open the Printer Proper ties dialog box. Select the command used f or pr inting, mak e sure the Canon BJC-2100 is selected as the def ault pr inter , and then click the Proper ties b utton. (Depending on the application program y ou use, the print operation procedure ma y be [...]

  • Seite 28

    28 Basic Printing Procedures Printing Y our Document 2 Specify the necessar y print settings in the printer dr iv er . Using the Windows Printer Driver 3 Click the OK b utton to close the Pr inter Proper ties dialog bo x. Windows[...]

  • Seite 29

    29 Basic Printing Procedures Printing Y our Document 4 Star t printing from the application program. Click the OK b utton. Pr inting begins. Windows Click Here[...]

  • Seite 30

    30 Basic Printing Procedures Printing Y our Document The f ollowing screen appears during pr inting. BJ Backgr ounder The BJ Backg rounder is displa yed in the lo wer right cor ner of the screen. Y ou can cancel or pause the pr int job . BJ Backgr ound Monitor The BJ Backg round Monitor is launched automatically and is minimized on the Windows T as[...]

  • Seite 31

    31 Basic Printing Procedures Printing Y our Document Macintosh For Macintosh users 1 Select the command used f or pr inting to open the dialog bo x. Nor mally select Print or P age Setup from the File menu. 2 Specify the necessar y print settings in the printer dr iv er . Using the Macintosh Printer Driver[...]

  • Seite 32

    32 Basic Printing Procedures Printing Y our Document 3 Star t printing from the application program. Click the Print b utton. Pr inting begins . The f ollowing screen appears during pr inting. When a single Macintosh computer is connected to the printer , and while printing from the pr int server in a network environment, the print progress is disp[...]

  • Seite 33

    33 Basic Printing Procedures Loading Plain P aper This section describes how you load plain paper . 1 Low er the paper output tra y . The paper output tra y can be raised while you are not printing. P aper Output T ray Note[...]

  • Seite 34

    34 Basic Printing Procedures Loading Plain P aper 2 T o av oid paper jams, f an the stack to remo ve static cling, then align the edges of the stack b y tapping it on a fl at surface . 3 Load the stack of paper . • Align the stack with the right side of the auto sheet f eeder and inser t it into the auto sheet f eeder . (Y ou can print on either[...]

  • Seite 35

    35 P aper Handling P aper Handling P aper and Other Pr int Media Notes on Handling Print Media Setting the P aper Thickness Le ver Printing on Special Media T ypes Ar tist Canv as Back Print Film Banner P aper Glossy Photo Cards Glossy Photo P aper Greeting Cards High Gloss Film High Resolution P aper Magnet Sheets T ransparencies T -Shir t T ransf[...]

  • Seite 36

    36 P aper Handling P aper and Other Print Media This section describes the types of pr int media y ou can use with the pr inter . ■ Ordinar y P aper • Plain P aper Y ou can use standard photocopier paper . The paper weight must be from 17 to 28 lb (64 to 105 g/m 2 ). Y ou can also use Canon Bubble Jet P aper . T o pre vent paper jams and other [...]

  • Seite 37

    37 P aper Handling P aper and Other Print Media • Back Print Film This white translucent fi lm is ideal f or displays that use bac klighting to show a printed image in the same wa y as slides and stained glass. The original image is re versed (mirrored) when printed. Y ou cannot pr int on this media using the BC-22e Photo BJ Car tridge. • Bann[...]

  • Seite 38

    38 P aper Handling P aper and Other Print Media • Glossy Photo Cards A special 4.75 × 8.5 inch sheet made of the same stoc k as Glossy Photo P aper . Y ou can obtain a Photo Card pr inted o v er its entire area by printing the image so that it e xtends bey ond the perf orations and then trimming off the unwanted white margins. Use this card when[...]

  • Seite 39

    39 P aper Handling P aper and Other Print Media • High Resolution P aper Provides more vivid colors than plain paper . Ideal for printing photographs or business documents that include large n umbers of color illustrations and graphs . F or best results, use the optional BC-22e Photo BJ Car tridge to produce images comparab le to your f av or ite[...]

  • Seite 40

    40 P aper Handling Notes on Handling Print Media ■ Media Y ou Can Use With This Pr inter Bef ore you e xecute a print job , open the printer dr iv er and select the settings that match the media loaded in the printer . Using the Windows Printer Driver Using the Macintosh Printer Driver *Stack one sheet of plain paper behind the media bef ore load[...]

  • Seite 41

    41 P aper Handling Notes on Handling Print Media ■ P aper Handling Guidelines T o av oid poor pr int quality and possib le damage to the pr inter , do not use the types of media listed below . • F olded paper • Curled paper • Creased or crumpled paper • Damp or wet paper • Excessiv ely thin media (weight less than 17 lb — 64 g/m 2 ) ?[...]

  • Seite 42

    42 P aper Handling Notes on Handling Print Media • When storing the pr int media, put the print media back in its original packaging and av oid locations that are exposed to direct sunlight or that are subject to high temperatures or humidity . T o av oid cur ling or wrinkling the paper , store it in a le vel place . • With the f ollowing media[...]

  • Seite 43

    43 P aper Handling Notes on Handling Print Media ■ Media Sizes Non-standard sizes m ust be within the follo wing limits: Minimum: 3.94 × 3.94 in. (100.0 × 100.0 mm) Maximum: 9.5 × 23.0 in. (241.3 × 584.2 mm) P aper weight must be 17 to 28 lb (64 to 105 g/m 2 ). P aper Width × Length (mm) Letter 8.5 × 11.0 in. Legal 8.5 × 14.0 in. A4 210.0 [...]

  • Seite 44

    44 P aper Handling Setting the P aper Thickness Le ver Set the paper thickness le ver to match the media type . P aper Thickness Le ver[...]

  • Seite 45

    45 P aper Handling Setting the P aper Thickness Le ver Media P aper thickness lever Plain paper Left Ar tist Can vas Right Back Print Film Left Banner P aper Left Brilliant White P aper Left Bubb le Jet P aper Left Glossy Photo Cards Left Glossy Photo P aper Left Greeting Cards Right High Gloss Film Left High Resolution P aper Left Magnet Sheets Ri[...]

  • Seite 46

    46 P aper Handling Printing on Special Media T ypes Ar tist Canv as Back Print Film Banner P aper Glossy Photo Cards Glossy Photo P aper Greeting Cards High Gloss Film High Resolution P aper Magnet Sheets T ransparencies T -Shir t T ransf er Env elopes[...]

  • Seite 47

    47 P aper Handling Printing on Special Media T ypes ■ Ar tist Canv as • Load the Ar tist Canv as with the pr int side (coated side) up . • Load one sheet at a time. • Set the paper thickness le ver to the right. • Set the Media T ype setting in the pr inter driv er to High Resolution P aper . Selecting the BJ Cartridg e and Media T ype Ch[...]

  • Seite 48

    48 P aper Handling Printing on Special Media T ypes ■ Bac k Pr int Film This is semi-transparent fi lm used f or backlit displa y . Pr inted images are re versed (mirrored). • Do not use the BC-22e Photo BJ Car tridge when pr inting bac k pr int fi lms . • Load back print fi lm with the printing side (the rougher side) facing up . • Y ou[...]

  • Seite 49

    49 P aper Handling Printing on Special Media T ypes ■ Banner P aper Banner P aper consists of letter-size sheets that are joined together to make one long strip . These are used f or pr inting long posters or banners (up to six sheets in length). • Printing on banner paper consumes a great deal of ink. If the BJ car tridge is low on ink, replac[...]

  • Seite 50

    50 P aper Handling Printing on Special Media T ypes • T ear off the number of sheets y ou want to print, plus one e xtra. A maximum of six sheets can be printed at one time. In this case, tear off se ven sheets . • When setting the paper guide, lea v e a small space along the edge of the paper . Printing S ide[...]

  • Seite 51

    51 P aper Handling Printing on Special Media T ypes Load the banner paper so that the trailing edge is f olded up and not hanging down. • F old the joint between sheet 1 and sheet 2 upward. • Set the Media T ype setting in the pr inter driv er to Plain P aper . Selecting the BJ Cartridg e and Media T ype Changing the Print Dialog Bo x Settings [...]

  • Seite 52

    52 P aper Handling Printing on Special Media T ypes ■ Glossy Photo Cards This specialized paper has the same qualities as Glossy Photo P aper . By setting the pr int area to e xtend bey ond the perf orations, y ou can use this media type to print cards without white margins. This is useful when you want to print a color photo card that cov ers th[...]

  • Seite 53

    53 P aper Handling Printing on Special Media T ypes ■ Glossy Photo P aper Glossy Photo P aper is thicker than High Resolution P aper and has a glossy surf ace that provides print quality close to that of actual photographs . • Load one sheet of Glossy Photo P aper at a time. • Load with the printing side (the glossy side) facing up . • Load[...]

  • Seite 54

    54 P aper Handling Printing on Special Media T ypes • Set the Media T ype setting in the pr inter driv er to Glossy Photo P aper . Selecting the BJ Cartridg e and Media T ype Changing the Print Dialog Bo x Settings • After printing, remov e each sheet from the output tra y as it is ejected. • Allow about tw o minutes f or the ink to dr y on t[...]

  • Seite 55

    55 P aper Handling Printing on Special Media T ypes ■ High Gloss Film Y ou can pr int high quality photog raphs using this media type with a BC-21e Color BJ Car tridge. • Do not use the BC-22e Photo BJ Car tridge with High Gloss Film. • Load this fi lm with the printing side (the glossy side) facing up . • Load one sheet at a time. • Set[...]

  • Seite 56

    56 P aper Handling Printing on Special Media T ypes Selecting the BJ Cartridg e and Media T ype Changing the Print Dialog Bo x Settings • Y ou can allow up to 20 sheets to stac k in the output tra y . Howe ver , if the printed paper curls, or ink does not dr y quic kly , remo ve each sheet as it comes out of the printer . After printing one packa[...]

  • Seite 57

    57 P aper Handling Printing on Special Media T ypes ■ Magnet Sheets Prepare the Magnet Sheet as f ollows: • Place one sheet of plain paper behind one Magnet Sheet. • Place both sheets on a hard surf ace to align the bottom edge and sides. Glossy side of Magnet Sheet Plain paper[...]

  • Seite 58

    58 P aper Handling Printing on Special Media T ypes • F rom the bottom edge, roll the two sheets together with the plain paper f acing out and glossy side of the Magnet Sheet f acing inside. • Once rolled, hold in this position f or 20 seconds. • Unroll the media and place it in the sheet f eeder immediately . • Make sure the print (glossy)[...]

  • Seite 59

    59 P aper Handling Printing on Special Media T ypes • Set the Media T ype setting in the pr inter driv er to Glossy Photo P aper . Selecting the BJ Cartridg e and Media T ype Changing the Print Dialog Bo x Settings • Remov e each pr inted sheet as it is ejected from the printer . • Do not touch the printed side until the ink is completely dr [...]

  • Seite 60

    60 P aper Handling Printing on Special Media T ypes ■ T ransparencies This is special fi lm f or use in ov erhead projectors. Do not use transparencies f or other types of printers or for photocopiers because the y will cause paper jams. • Do not use the BC-22e Photo BJ Car tridge when pr inting transparencies . • Do not leav e transparencie[...]

  • Seite 61

    61 P aper Handling Printing on Special Media T ypes • Load transparencies with the printing side f acing up . • Y ou can load up to 20 sheets at one time in the sheet f eeder . • Be sure to set the Media T ype to T ransparency in the pr inter driv er . Selecting the BJ Cartridg e and Media T ype Changing the Print Dialog Bo x Settings • Aft[...]

  • Seite 62

    62 P aper Handling Printing on Special Media T ypes ■ T -Shir t T ransf er Y ou use T -Shir t T ransf ers f or making iron-on appliques for T -shir ts. Original T -shir ts can be created simply by printing y our fa v or ite pictures , then ironing them onto a T -shir t. Pr inted images are re versed (mirrored). • Do not use the BC-22e Photo BJ [...]

  • Seite 63

    63 P aper Handling Printing on Special Media T ypes ■ En velopes • T o assure crisp, clear printing, do not use en velopes with te xtured or coated surf aces. T o av oid paper feed prob lems, do not use doub le- fl ap env elopes or env elopes with exposed adhesiv e seals. • Prepare the env elopes. 1 Press down on the corners and the middle o[...]

  • Seite 64

    64 P aper Handling Printing on Special Media T ypes 3 F or more reliable f eed, make sure the fl aps lie fl at b y r ub bing with the tip of a pen. ■ Loading En velopes • Load env elopes with the address side facing up (with the fl ap side f acing down). • Y ou can load up to fi ve en v elopes in the sheet feeder . • Be sure to set the [...]

  • Seite 65

    65 P aper Handling Printing Photographs ■ Tips f or Printing Photographic Images T o produce the best possible print quality f or printing photographic images from a digital camera or scanner , or photographic images do wnloaded from a home page on the Inter net, f ollow these guidelines . • Use the BC-22e Photo BJ Car tridge. • Use special m[...]

  • Seite 66

    66 P aper Handling Printing Photographs 3 Adjust the printer dr iv er settings. For Windows user s For Macintosh users F or optimum reproduction of all the color tones, mak e sure that the Media T ype setting is correct for the media y ou hav e loaded in the printer . For Windows user s 1 Open the Printer Proper ties dialog box and clic k on the Ma[...]

  • Seite 67

    67 P aper Handling Printing Photographs For Macintosh users 1 Select the command used f or pr inting (f or example , Print from the File menu) to open the Print dialog bo x. 2 Select the Photo icon in the Print dialog box. 3 Select Photo in the BJ Car tridge setting, and click the Print button. ■ About Photo Optimizer The Photo Optimizer adjusts [...]

  • Seite 68

    68 P aper Handling Printing Photographs 4 Check the Whole P age checkbo x, if necessar y . Enabled: When the Whole Page setting is enab led, the Photo Optimizer adjusts multiple photogr aphic images appear ing on the same page separately . Use this setting when any trimmed or rotated images are contained in the page. Disabled: When the Whole Page s[...]

  • Seite 69

    69 Using BJ Car tridges Using BJ Car tridges T ypes of BJ Car tr idges BJ Car tr idge Guidelines Replacing Ink T anks Replacing the BJ Car tr idge[...]

  • Seite 70

    70 Using BJ Car tridges T ypes of BJ Car tridges This section describes the BJ car tr idges that y ou can use with the pr inter . Select the BJ car tridge that best meets your par ticular print job . ■ BC-21e Color BJ Car tr idge (included with printer) Use this BJ car tridge for standard high-quality color printing. BCI-21 Black Ink T ank BCI-21[...]

  • Seite 71

    71 Using BJ Car tridges T ypes of BJ Car tr idges The BC-21e Color BJ Car tridge contains two replaceable ink tanks: • BCI-21 Color Ink T ank Contains Cyan, Magenta, and Y ellow (CMY) inks. • BCI-21 Black Ink T ank Contains only blac k ink. The f ollowing BJ car tridges consist of a pr int head and ink tank sealed in one unit. When this BJ car [...]

  • Seite 72

    72 Using BJ Car tridges BJ Car tridge Guidelines • Alwa ys store BJ Car tr idges and ink tanks saf ely out of the reach of small children. If a child inadv er tently licks a BJ car tridge or ink tank or ingests any ink, consult a ph ysician immediately . • Do not leav e an empty ink tank in a BJ car tr idge . Remov e it immediately after ink ru[...]

  • Seite 73

    73 Using BJ Car tridges BJ Car tridge Guidelines Printing a Nozzle Check P attern Cleaning the Print Head Replacing Ink T anks Replacing the BJ Cartridg e • Print a Nozzle Check P atter n • Clean the Print Head BC-20 Black BJ Cartr idge BC-22e Photo BJ Car tridge BC-21e Color BJ Car tridge • Change the Ink T ank(s) • Replace the BJ car trid[...]

  • Seite 74

    74 Using BJ Car tridges Replacing Ink T anks When using the BC-21e Color BJ Car tridge, you can replace the ink tanks when the y r un out of ink. When you purchase e xtra ink tanks, specify the BCI-21 Color Ink T ank or BCI-21 Black Ink T ank. Make sure the printer is connected to the pow er outlet. 1 Open the front cov er . The car tr idge holder [...]

  • Seite 75

    75 Using BJ Car tridges Replacing Ink T anks 2 Pull the tab on the ink tank tow ard you to release it. Then pull it out of the slot. • T o av oid staining your hands, clothing, or areas of the w or k site , do not shake or drop the ink tank when y ou are handling it. Also, do not press in on the sides of the ink tank. • Dispose of the ink tank [...]

  • Seite 76

    76 Using BJ Car tridges Replacing Ink T anks 3 Remov e a new ink tank from its package and remo v e the protective or ange cap . • T o av oid staining your hands, clothing, or areas of the w or k site , do not shake or drop the ink tank when y ou are handling it. Also, do not press in on the sides of the ink tank. • Discard the protectiv e cap [...]

  • Seite 77

    77 Using BJ Car tridges Replacing Ink T anks 4 Slide the new ink tank into the slot. 5 Fir mly push the ink tank tab do wn and back into an upright position until the tank locks into place .[...]

  • Seite 78

    78 Using BJ Car tridges Replacing Ink T anks 6 Close the front cov er . • The car tridge holder mov es to the home position on the r ight side of the printer . • The printer automatically cleans the pr int head unit. Note[...]

  • Seite 79

    79 Using BJ Car tridges Replacing the BJ Car tridge When a BC-20 Black BJ Cartr idge or BC-22e Photo BJ Car tridge r uns out of ink, or when you w ant to s witch a BJ car tr idge with another one , f ollow the procedure below to change the BJ car tridges. Make sure the printer is connected to the pow er outlet. 1 Open the front cov er . The car tr [...]

  • Seite 80

    80 Using BJ Car tridges Replacing the BJ Car tridge 2 Raise the blue cartr idge loc k lev er on the r ight side of the car tridge holder to unlock the cartr idge holder . 3 Lift the BJ car tridge out of the car tr idge holder .[...]

  • Seite 81

    81 Using BJ Car tridges Replacing the BJ Car tridge If you are replacing a depleted BJ cartr idge, dispose of it immediately . If you are e xchanging BJ car tr idges f or a special pr int job , hold the BJ car tridge with the label facing y ou and the print head down and store it in the SB-21 Ink Car tridge Storage Bo x. Alwa ys hold the BJ car tr [...]

  • Seite 82

    82 Using BJ Car tridges Replacing the BJ Car tridge 4 T ake the ne w BJ car tr idge out of its pac kage. Remov e the orange protective cap and tape . 5 Set the BJ car tridge into the car tr idge holder . Then lower the car tridge loc k le ver until it loc ks into place. Protective Cap Protective T ape[...]

  • Seite 83

    83 Using BJ Car tridges Replacing the BJ Car tridge 6 Set the paper thickness le ver f or the type of media that you are going to load. Setting the P aper Thic kness Lever 7 Close the front cov er . • The car tridge holder mov es to the home position on the r ight side of the printer . • The printer automatically cleans the pr int head unit. No[...]

  • Seite 84

    84 Using the Windows Printer Driver Using the Windo ws Printer Driver Printer Dr iv er Basics Opening the Printer Proper ties Dialog Bo x Selecting the Print Mode Setting the P age Size Con fi r ming the P aper F eed Using Online Help Closing the Printer Proper ties Dialog Bo x[...]

  • Seite 85

    85 Using the Windows Printer Driver Printer Driver Basics The printer dr iv er controls communication between the printer and y our computer . T o use the printer with your computer , you m ust install the pr inter driv er . F or instr uctions on installing the printer dr iv er , refer to the Quick Star t Guide . Yo u ’ ll also want to use the on[...]

  • Seite 86

    86 Using the Windows Printer Driver Opening the Printer Pr oper ties Dialog Bo x When you specify the print settings or use maintenance functions such as print head cleaning, open the Printer Proper ties dialog box. There are two diff erent wa ys to open the Printer Proper ties dialog box: from your application progr am or from the Star t menu. Thi[...]

  • Seite 87

    87 Using the Windows Printer Driver Opening the Printer Proper ties Dialog Box 2 Make sure that Canon BJC-2100 is selected in the Printer bo x. If another printer name is display ed, click the do wn-arrow and then select Canon BJC-2100 from the pull-down list.[...]

  • Seite 88

    88 Using the Windows Printer Driver Opening the Printer Proper ties Dialog Box 3 Click the Properties button. The Pr inter Proper ties dialog bo x opens. Mak e sure that the Main, P age Lay out, Stamp/Backg round, and Maintenance tabs are displa yed in the Printer Proper ties dialog bo x.[...]

  • Seite 89

    89 Using the Windows Printer Driver Opening the Printer Proper ties Dialog Box ■ Directly F rom the Star t Menu When you wish to specify print settings that are common to all application progr ams, open the Printer Proper ties dialog box directly from the Star t men u. This method is also helpful when you wish to use maintenance functions such as[...]

  • Seite 90

    90 Using the Windows Printer Driver Opening the Printer Proper ties Dialog Box 3 Select Proper ties from the File menu. The Printer Proper ties dialog box opens. Make sure that the Main, P age La yout, Stamp/Bac kground, and Maintenance tabs are contained in the Printer Proper ties dialog box. When you open the Printer Proper ties dialog bo x direc[...]

  • Seite 91

    91 Using the Windows Printer Driver Selecting the Print Mode Bef ore you star t a print job , open the Printer Proper ties dialog box and specify the print mode. The pr int settings in the Printer Proper ties dialog bo x allow fi ne control ov er the pr int quality and color adjustment, but y ou can simplify the setup procedure by selecting the ic[...]

  • Seite 92

    92 Using the Windows Printer Driver Selecting the Print Mode • In addition to the BJ Car tridge and Media T ype settings, other print settings are also pre-assigned in each icon in the Choose Print Mode box. T o con fi r m all def ault settings, click the Adv anced button after selecting the icon. The settings in the Quality , Special Eff ects, [...]

  • Seite 93

    93 Using the Windows Printer Driver Selecting the Print Mode ■ Selecting the BJ Car tr idge and Media T ype After you select the icon, match the BJ Cartr idge and Media T ype settings with the BJ car tridge and pr int media installed in the printer . 1 Open the Printer Proper ties dialog box, then clic k the Main tab . 2 Select the desired icon a[...]

  • Seite 94

    94 Using the Windows Printer Driver Selecting the Print Mode When you change a def ault setting in the BJ Car tr idge or Media T ype box, the icon that indicates the current settings changes to User-modi fi ed. Y ou can star t a pr int job with the User-modi fi ed icon, or y ou can sa ve the settings in the Choose Print Mode box under a ne w icon[...]

  • Seite 95

    95 Using the Windows Printer Driver Setting the P age Siz e Set the page size y ou use from within the application program bef ore pr inting. Also make sure that the P age Size setting in the Printer Proper ties dialog box is identical to the paper size setting in the application prog ram. ■ Con fi r ming the P age Size Y ou can view the siz e o[...]

  • Seite 96

    96 Using the Windows Printer Driver Setting the P age Size ■ Changing the P age Size (f or standard paper sizes) 1 Click the P age La yout tab . 2 Click the do wn-arrow in the P age Size bo x, then select the appropriate page size from the pull-do wn list.[...]

  • Seite 97

    97 Using the Windows Printer Driver Setting the P age Size ■ Changing the P aper Size (f or custom paper sizes) 1 Click the P age La yout tab . 2 Click the do wn-arrow in the P age Size bo x, then select Custom Size from the pull-down list. The Custom P age Size dialog bo x is display ed.[...]

  • Seite 98

    98 Using the Windows Printer Driver Setting the P age Size 3 Select inches or millimeters f or the unit of measurement in the Unit bo x, and enter the desired width and height within the f ollowing ranges: width: 3.94" to 9.50" (100.0 mm to 241.3 mm) height: 3.94" to 23.0" (100.0 mm to 584.2 mm) 4 Click the OK b utton.[...]

  • Seite 99

    99 Using the Windows Printer Driver Con fi rming the P aper Feed Y ou can view the paper f eed method in the illustrated guideline in the Main tab . If this inf or mation is not correct, clic k on the P age La yout tab and mak e the correct selections. Use the online help f eature to fi nd out about the Settings on the P age Lay out tab . Using O[...]

  • Seite 100

    100 Using the Windows Printer Driver Using Online Help When you w ant to lear n about a par ticular topic , the online help function provides the necessar y inf or mation on the screen of your computer . Use the online help to lear n about all the f eatures of your printer driver . ■ Finding Inf or mation on a P ar ticular T opic 1 When you clic [...]

  • Seite 101

    101 Using the Windows Printer Driver Using Online Help ■ Finding Inf or mation on an Operation Procedure 1 Click the Help b utton on the lower right cor ner of the Printer Proper ties dialog bo x. 2 When the contents of the Canon BJ Printer Dr iv er Help are displa yed, select the desired item to lear n more about the item. To fi nd an item you [...]

  • Seite 102

    102 Using the Windows Printer Driver Closing the Printer Pr oper ties Dialog Bo x After specifying the necessar y print settings, close the Printer Proper ties dialog bo x and star t your print job . 1 Make sure the inf or mation on the tabs is correct. 2 Click the OK b utton. The pr int settings become enab led and the Printer Proper ties dialog b[...]

  • Seite 103

    103 Using the Windows Printer Driver Closing the Printer Proper ties Dialog Box • T o set the print settings without closing the Pr inter Proper ties dialog bo x, click the Apply b utton. • T o ignore any changes y ou hav e made, click the Cancel b utton. • T o change the print settings back to the f actor y settings , click the Def aults but[...]

  • Seite 104

    104 Using the Macintosh Printer Dr iv er Using the Macintosh Printer Driver Printer Dr iv er Basics Selecting a Printer Dr iv er Changing the P age Setup Dialog Bo x Settings Changing the Print Dialog Box Settings Using Balloon Help Using Bac kground Printing Using the Printer With a Network[...]

  • Seite 105

    105 Using the Macintosh Printer Dr iv er Printer Driver Basics The printer dr iv er controls communication between the printer and y our computer . T o use the printer with your computer , you m ust install the pr inter driv er . F or instr uctions on installing the printer dr iv er , refer to the Quick Star t Guide . Yo u ’ ll also want to use t[...]

  • Seite 106

    106 Using the Macintosh Printer Dr iv er Selecting a Printer Driver Bef ore using the P age Setup dialog bo x and the Pr int dialog bo x, you must fi rst go into Chooser in the Apple Menu and choose the correct printer driver . ■ Selecting the Printer Dr iv er Using Chooser • Make sure the printer is connected to y our Macintosh. 1 Select Choo[...]

  • Seite 107

    107 Using the Macintosh Printer Dr iv er Selecting a Printer Dr iv er 3 T o perf or m bac kground printing, set Backgrounding to On. 4 Click in the close bo x to close the Chooser . Y ou can now use the BJC-2100 f or pr inting. Close Box Close Box Click On[...]

  • Seite 108

    108 Using the Macintosh Printer Dr iv er Changing the P age Setup Dialog Bo x Settings The size of the paper used f or pr inting is usually set when a document is created with an application. In your application, open the P age Setup dialog bo x and select the paper size you are using with y our pr inter . ■ Selecting the P aper Size and the Orie[...]

  • Seite 109

    109 Using the Macintosh Printer Dr iv er Changing the P age Setup Dialog Bo x Settings 3 Select Orientation. 4 Click the OK b utton. The P age Setup dialog bo x closes. ■ Selecting the P aper Size (f or custom paper sizes) When you use custom paper siz es, select an y one of Custom1 to Custom3. 1 Select the command used f or P age Setup in your a[...]

  • Seite 110

    110 Using the Macintosh Printer Dr iv er Changing the P age Setup Dialog Bo x Settings 2 In P aper Size, select an y one of Custom1 to Custom3 and then click the Custom button. The Custom dialog bo x is displa yed. 3 Select inches or millimeters f or the unit of measurement in Unit and enter the desired width and height. 4 Click the Apply b utton. [...]

  • Seite 111

    111 Using the Macintosh Printer Dr iv er Changing the Print Dialog Bo x Settings Bef ore you can star t printing, you ’ ll w ant to make a f ew basic settings . Set the BJ Car tr idge and Media T ype settings to match your printer setup , then select the icon that corresponds to the print mode you want to use to print y our document. ■ Setting [...]

  • Seite 112

    112 Using the Macintosh Printer Dr iv er Changing the Print Dialog Box Settings 2 Enter the number of copies to be printed, and then set which pages are to be printed. When only cer tain pages of a document are to be printed, click the F rom button and enter the fi rst and last print pages. Note[...]

  • Seite 113

    113 Using the Macintosh Printer Dr iv er Changing the Print Dialog Box Settings 3 Select BJ Car tridge and Media T ype. Click the up- or do wn-arrow to displa y a pop-up menu. • When a document created in color is to be printed out in monochrome, place a check mark in the Print Gra yscale checkbo x. • P aper Feed includes only A uto Feeder as a[...]

  • Seite 114

    114 Using the Macintosh Printer Dr iv er Changing the Print Dialog Box Settings 4 Select the Print Mode icon. Select the icon that is closest to your document type and intended results . The Current Settings shows the name of the selected icon, along with inf or mation on the Halftoning and Color Correction f or the selected Print Mode. Print Mode [...]

  • Seite 115

    115 Using the Macintosh Printer Dr iv er Changing the Print Dialog Box Settings ■ Displa ying a Print Previe w of the Document T o view a pre view of the document as it will appear when printed, click the Options ... button and change the output destination. 1 Open the Print dialog box, and clic k the Options... button. The Options dialog bo x is[...]

  • Seite 116

    116 Using the Macintosh Printer Dr iv er Changing the Print Dialog Box Settings 3 Click the Pre view b utton in the Pr int dialog bo x. The Pre view dialog bo x is display ed.[...]

  • Seite 117

    117 Using the Macintosh Printer Dr iv er Changing the Print Dialog Box Settings When the pre view screen is displa yed as a result of selecting manual f or Print Mode, you can adjust the Color Balance and Density Settings . 4 When you are satis fi ed with the document and w ant to print it, click the Print button. T o close the pre view screen wit[...]

  • Seite 118

    118 Using the Macintosh Printer Dr iv er Changing the Print Dialog Box Settings 3 Click the File b utton in the Pr int dialog bo x. 4 T ype in the name under which you w ant to sav e and click the Sa ve b utton. The document data is sav ed in PICT fi le format.[...]

  • Seite 119

    119 Using the Macintosh Printer Dr iv er Using Balloon Help T ur n on balloon help to displa y an explanation of each function on the screen. When you position the cursor ov er a given item, a brief explanation of that item appears in a balloon. Use the balloon help to lear n about all the f eatures of your printer dr iv er . ■ Displa ying Balloo[...]

  • Seite 120

    120 Using the Macintosh Printer Dr iv er Using Bac kgr ound Printing If backg round pr inting is selected with Chooser , you can open the BJ PrintMonitor to con fi r m the prog ress of pr inting or to stop printing. Also , y ou can change the order in which suspended documents are printed. ■ About Bac kground Printing The print processing method[...]

  • Seite 121

    121 Using the Macintosh Printer Dr iv er Using Backg round Pr inting ■ Closing the BJ PrintMonitor Window When you select Close Status Window from the File men u, the BJ Pr intMonitor windo w closes.[...]

  • Seite 122

    122 Using the Macintosh Printer Dr iv er Using Backg round Pr inting ■ BJ PrintMonitor Function The BJ PrintMonitor shows the document currently being printed and a list of the documents queued f or pr inting. Print queue document information includes the document name, n umber of pages, number of copies , and the time when the pr int job w as ac[...]

  • Seite 123

    123 Using the Macintosh Printer Dr iv er Using Backg round Pr inting The BJ PrintMonitor makes it possib le to perform the f ollowing tasks. • Y ou can change the order of the documents in the pr int queue . P osition the cursor ov er the name of the document whose position you want to change and drag it to the desired position in the queue while[...]

  • Seite 124

    124 Using the Macintosh Printer Dr iv er Using the Printer With a Netw ork The BJC-2100 Series pr inter can be connected to a network. T o enable use of the printer from any computer connected to the netw or k, the BJC-2100 printer driver must be installed on each computer . ■ Connection En vironment and Installation • The BJC-2100 can be conne[...]

  • Seite 125

    125 Using the Macintosh Printer Dr iv er Using the Printer With a Network Print server Ref ers to the computer to which the pr inter is directly connected via a USB interf ace cable . On the print ser ver , select the pr inter driv er called BJC-2100. F rom the print ser ver , the progress of printing can be con fi r med using the BJ PrintMonitor [...]

  • Seite 126

    126 Using the Macintosh Printer Dr iv er Using the Printer With a Network 2 Select the BJC-2100 icon and select the printer name from Connected to:. 3 Click the Share b utton.[...]

  • Seite 127

    127 Using the Macintosh Printer Dr iv er Using the Printer With a Network 4 Con fi r m that BJC-2100 server is selected f or Enter New Print Ser v er Name:, and then click the Send b utton. 5 Con fi r m that a ne w print ser ver name has been added to Current Print Ser v ers, and then clic k the Close button. 6 Click the closebo x to close the Ch[...]

  • Seite 128

    128 Using the Macintosh Printer Dr iv er Using the Printer With a Network Setting up client mac hines 1 Select Chooser from the Apple Menu and mak e AppleT alk active . 2 Select the BJC-2100 (Ser v er) icon and select the print ser ver in Connected to:. 3 Click the closebo x to close the Chooser .[...]

  • Seite 129

    129 Using the Macintosh Printer Dr iv er Using the Printer With a Network ■ Con fi r ming the Status of the Print Ser v er from a Client Machine When the progress of printing with the print ser ver is to be con fi rmed in the BJ Pr intMonitor , star t the BJ StatusMonitor . Starting the BJ StatusMonitor Double-clic k the BJ StatusMonitor icon i[...]

  • Seite 130

    130 Using the Macintosh Printer Dr iv er Using the Printer With a Network Select a print server on which y ou can check printing pr ogress. 1 Select Print Ser ver Selection from the File men u. 2 Select a printer and a pr inter server on which y ou can check printing progress . If AppleT alk Zone is set, select a zone that includes a print ser v er[...]

  • Seite 131

    131 Using the Macintosh Printer Dr iv er Using the Printer With a Network Functions of the BJ StatusMonitor The progress of print jobs being perf or med b y the pr int server can be con fi rmed using the BJ StatusMonitor . A list of documents that are currently being pr inted as w ell as those in the print queue is display ed. The information rela[...]

  • Seite 132

    132 Using the Macintosh Printer Dr iv er Using the Printer With a Network The f ollowing operations can be perf or med with the BJ StatusMonitor . Note, ho we ver , that the owner of the client machine and the o wner of the document must be the same. If you double-clic k a document name, you can determine the owner of the print job . • Stop print[...]

  • Seite 133

    133 Maintaining the Printer Maintaining the Printer Cleaning the Printer Printing a Nozzle Check P atter n Cleaning the Print Head Cleaning the P aper F eed Rollers T ranspor ting the Printer[...]

  • Seite 134

    134 Maintaining the Printer Cleaning the Printer The inside of the printer may become soiled with ink and paper dust as the printer is used. 1 Unplug the printer from the power outlet. If you ha ve been using the printer , wait at least one minute bef ore proceeding.[...]

  • Seite 135

    135 Maintaining the Printer Cleaning the Printer 2 Open the front cov er and wipe inside the pr inter with a clean dr y cloth. Look f or spra yed ink, paper dust, or scr aps of paper especially around the platen. A void touching par ts inside the printer such as the car tr idge holder . • T o av oid ser ious personal injury , ne ver use fl ammab[...]

  • Seite 136

    136 Maintaining the Printer Printing a Nozzle Chec k P attern The Nozzle Check P atter n con fi rms whether the inks are being correctly ejected from the print head nozzles. Print the Nozzle Check P atter n when your printouts are streak ed or the color tones are not correct, or after print head cleaning. Make sure that the printer is plugged in a[...]

  • Seite 137

    137 Maintaining the Printer Printing a Nozzle Check P attern For Windows user s 1 Open the Printer Proper ties dialog box, then clic k the Maintenance tab . 2 Click the Nozzle Chec k Pattern icon in the T est Pr ints bo x. 3 When a con fi r mation message appears , click the OK b utton. Windows[...]

  • Seite 138

    138 Maintaining the Printer Printing a Nozzle Check P attern For Macintosh users 1 Select P age Setup from the File menu, then click the Utilities b utton. 2 Select T est Pr int. Macintosh[...]

  • Seite 139

    139 Maintaining the Printer Printing a Nozzle Check P attern 3 Select Nozzle Check P atter n. 4 When a con fi r mation message appears , click the OK b utton.[...]

  • Seite 140

    140 Maintaining the Printer Printing a Nozzle Check P attern ■ Examining a Nozzle Chec k P atter n The patter ns sho w the status of the BJ car tr idge . BC-21e Color BJ Cartridg e or BC-22e Photo BJ Cartridge Black BJ Cartridge If the patter n is brok en or missing, or a speci fi c color is not printed, clean the pr int head. Cleaning the Print[...]

  • Seite 141

    141 Maintaining the Printer Cleaning the Print Head Cleaning the print head clears the nozzles. Cleaning the print head consumes ink so clean the pr int head only when necessar y . Make sure that the printer is plugged in. The f ollowing sections describe how to star t print head cleaning from the pr inter driv er . For Windows users For Macintosh [...]

  • Seite 142

    142 Maintaining the Printer Cleaning the Print Head For Windows users 1 Open the Printer Proper ties dialog box, then clic k the Maintenance tab . 2 Select the print head cleaning icon in the Pr int Head Cleaning bo x. 3 When a con fi r mation message appears , click the OK b utton. Cleaning begins; this takes appro ximately 30 seconds. Windows[...]

  • Seite 143

    143 Maintaining the Printer Cleaning the Print Head For Macintosh users 1 Select P age Setup from the File menu, then click the Utilities b utton. 2 Select Print Head Cleaning. Macintosh[...]

  • Seite 144

    144 Maintaining the Printer Cleaning the Print Head 3 Click the OK b utton. The Cleaning begins. Completion takes appro ximately 30 seconds.[...]

  • Seite 145

    145 Maintaining the Printer Cleaning the P aper Feed Rollers If you frequently print on specially coated paper , like High Resolution P aper , paper dust will accumulate inside the printer and ma y adversely aff ect paper feed. T o prev ent this, clean the f eed rollers using the cleaning sheet provided in the pac ket of coated paper .[...]

  • Seite 146

    146 Maintaining the Printer Cleaning the P aper F eed Rollers 1 P eel the two pieces of tape off the cleaning sheet. 2 Load the cleaning sheet • Load the sheet with the taped side f acing up and the sticky pads do wn. • Slide the paper guide snug against the left side of the cleaning sheet.[...]

  • Seite 147

    147 Maintaining the Printer Cleaning the P aper F eed Rollers 3 Star t cleaning. Open the Printer Proper ties dialog box, clic k the Maintenance tab and then click the clean paper f eed rollers icon. Select P age Setup from the File menu, then click Utilities and clic k the F eed Rollers Cleaning icon. 4 When you are prompted to con fi rm the clea[...]

  • Seite 148

    148 Maintaining the Printer T ranspor ting the Printer Use the original box and pac king material to repack the printer for shipping or mo ving to another location. (When you do not use the original bo x, make sure that the printer is packaged properly so that it does not get damaged during the transpor tation.) 1 Open the front cov er and remove t[...]

  • Seite 149

    149 Maintaining the Printer T ranspor ting the Printer 4 Disconnect the printer cable from the computer and printer . Also, disconnect the pow er cord from the pr inter . 5 Reattach the tape to the printer and inser t the pr inter into its plastic bag. T ape[...]

  • Seite 150

    150 Maintaining the Printer T ranspor ting the Printer 6 Fit the packing material on either end of the printer and pack the printer into the original box. If you are shipping the printer through a shipping agent, mark the box with “ FRA GILE ” or “ HANDLE WITH CARE ” . Note[...]

  • Seite 151

    151 T roubleshooting T r oubleshooting Printout Is Unsatisfactory Printer Does Not Star t or Stops Mid-job P aper Jams or Does Not F eed An Error Message Appears Other Prob lems Bef ore Y ou Call f or Help Getting Help F rom Canon[...]

  • Seite 152

    152 T roubleshooting Printout Is Unsatisfactory Color Document Printed in Monochrome Colors Not Clear Printed and On-screen Colors Do Not Match Printout Does Not Match the Document Display ed on the Screen Printed T e xt Rotated 90 Degrees Printing in T op Left Cor ner T e xt Cut Off at Bottom Right Cor ner , Right Edge, or Bottom Edge T e xt or Im[...]

  • Seite 153

    153 T roubleshooting Printout Is Unsatisfactory ■ Color Document Printed in Monochrome A document created in color is printed in monochrome. C HECK 1 BC-20 B LACK BJ C ARTRIDGE INSTALLED ? Color printing is not possible using the BC-20 Blac k BJ Car tr idge . Replace it with a suitable color cartr idge, such as the BC-21e Color BJ Cartr idge or B[...]

  • Seite 154

    154 T roubleshooting Printout Is Unsatisfactory C HECK 4 M ONOCHROME PRINTING SELECTED IN APPLICATION PROGRAM ? Some application programs ha ve a setting in the print dialog box that allows y ou to enable or disab le color printing. Check that the setting is enab led in the application program. F or details, ref er to the documentation of the appli[...]

  • Seite 155

    155 T roubleshooting Printout Is Unsatisfactory ■ Colors Not Clear The colors in printed photographs and illustrations are not as clear as y ou e xpected. C HECK 1 BJ CARTRIDGE AND MEDIA CORRECT FOR THE PRINT JOB ? When printing photographs or illustrations , use High Resolution P aper , Glossy Photo P aper , or High Gloss Film. These media provi[...]

  • Seite 156

    156 T roubleshooting Printout Is Unsatisfactory C HECK 2 P RINTER DRIVER SETTINGS CORRECT FOR MEDIA AND PRINT JOB ? Open the printer dr iv er dialog bo x and select the pr int mode best suited f or the print job . Also make sure that the BJ Cartr idge and Media T ype settings match the BJ car tridge and media currently set in the pr inter . Selecti[...]

  • Seite 157

    157 T roubleshooting Printout Is Unsatisfactory C HECK 3 R E - FILLED INK TANK INSTALLED IN THE BJ CARTRIDGE ? Y ou ma y not be able to achie v e satisfactory performance with an ink tank that has been re- fi lled or that uses third par ty ink. It is recommended that you use ink tanks speci fi cally designed f or use with the Canon BJ car tridge.[...]

  • Seite 158

    158 T roubleshooting Printout Is Unsatisfactory ■ Printed and On-screen Colors Do Not Match The colors you see on the screen do not match the colors y ou see in the pr inted cop y of the same image. F or example , objects that appear blue on the screen are printed pur ple and objects that appear pale green on the screen are printed dark green. A [...]

  • Seite 159

    159 T roubleshooting Printout Is Unsatisfactory C HECK 2 A RE THE PRINTER DRIVER SETTINGS CORRECT ? Open the printer dr iv er dialog bo x and select the pr int mode best suited f or the print job in the Choose Pr int Mode bo x under the Main tab. Also make sure that the BJ Cartr idge and Media T ype settings match the BJ car tridge and media curren[...]

  • Seite 160

    160 T roubleshooting Printout Is Unsatisfactory ■ Printout Does Not Match the Document Display ed on the Screen The document is displa yed correctly on the screen b ut the printout does not match the screen. C HECK 1 D ID YOU CANCEL A PRINT JOB BEFORE IT WAS COMPLETED ? There ma y be data remaining in the pr inter or the computer from the pre vio[...]

  • Seite 161

    161 T roubleshooting Printout Is Unsatisfactory C HECK 2 A RE YOU USING THE CORRECT PRINTER DRIVER ? Meaningless characters and symbols ma y pr int if y ou hav e selected the wrong printer dr iv er f or the pr int job . Star t the print procedure again and make sure that “ Canon BJC-2100 ” is displa yed in the Name entry box of the Print dialog[...]

  • Seite 162

    162 T roubleshooting Printout Is Unsatisfactory C HECK 4 I S THE PROBLEM IN THE ORIGINAL FILE ? If the printout does not match the document display ed on the screen when you print a cer tain fi le, the cause of the prob lem may be in the fi le or the application program y ou are using. Rebuild the fi le and print it again. If the rebuilt fi le [...]

  • Seite 163

    163 T roubleshooting Printout Is Unsatisfactory ■ Printed T e xt Rotated 90 Degrees The document te xt or ientation is not correct and it is printed rotated 90 degrees . C HECK 1 I S THE O RIENTATION SETTING CORRECT ? Select P or trait to print across the width of the page and select Landscape to print across the length of the page. Open the prin[...]

  • Seite 164

    164 T roubleshooting Printout Is Unsatisfactory ■ Printing in T op Left Cor ner C HECK 1 I S THE PAPER IN THE PRINTER LARGER THAN THE PAGE SIZE SPECIFIED IN THE PRINTER DRIVER ? If you print on paper larger than the page size selected in the printer driver , the page is printed in the top left cor ner . Open the printer dr iv er dialog bo x and c[...]

  • Seite 165

    165 T roubleshooting Printout Is Unsatisfactory If you w ant to use Scaled Printing with reduction, make sure that the correct percentage is set and con fi r m that the page siz e selection is correct. Ref er to the pr inter driv er online help f or more details. ■ T e xt Cut Off at Bottom Right Cor ner , Right Edge, or Bottom Edge The te xt is [...]

  • Seite 166

    166 T roubleshooting Printout Is Unsatisfactory C HECK 2 I S S CALED P RINTING SET FOR ENLARGEMENT IN THE PRINTER DRIVER ? If Scaled Printing is set for enlargement in the printer driver , the document is enlarged and printed in the bottom r ight corner , or cut off at the bottom or right edge of the paper . T o disable Scaled Printing, open the Pr[...]

  • Seite 167

    167 T roubleshooting Printout Is Unsatisfactory ■ T e xt or Image Re versed (Mirrored) The printed image is pr inted with left and right sides re versed or “ mirrored ” . C HECK I S B ACK P RINT F ILM OR T-S HIRT T RANSFER SELECTED FOR M EDIA T YPE ? Open the printer dr iv er dialog bo x and check the Media T ype setting. If the setting is no[...]

  • Seite 168

    168 T roubleshooting Printout Is Unsatisfactory ■ Enlarged/Reduced Printing Not Correct A print job set up for Scaled Printing in the printer dr iv er is not e x ecuting correctly . C HECK 1 D OES THE SIZE OF THE PAPER IN THE PRINTER MATCH THE P AGE S IZE SETTING IN THE PRINTER DRIVER ? If you are using Scaled Printing to enlarge or reduce the pr[...]

  • Seite 169

    169 T roubleshooting Printout Is Unsatisfactory ■ Single P age Pr ints Ov er T wo or More P ages C HECK 1 D OES THE P AGE S IZE SETTING IN THE APPLICATION PROGRAM AND PRINTER DRIVER MATCH ? Set the same P age Size setting f or the application program and the printer driver . Open the Printer Proper ties dialog box, clic k the P age La yout tab , [...]

  • Seite 170

    170 T roubleshooting Printout Is Unsatisfactory ■ Colors Streak ed or Incorrect The te xt appears scratched, streak ed, or the wrong colors are pr inted. C HECK 1 I S THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION ? If te xt or images are streaked, scr atched, faint, or if the wrong colors are printing, one of the ink tanks may ha v e r un out of [...]

  • Seite 171

    171 T roubleshooting Printout Is Unsatisfactory C HECK 3 D ID YOU PRINT ON THE CORRECT PRINT SIDE OF THE MEDIA ? The correct print side is different f or each type of media. Make sure that the correct print side is f acing up when you load the media in the auto sheet f eeder . Notes on Handling Print Media ■ Straight Lines Are Brok en C HECK 1 I [...]

  • Seite 172

    172 T roubleshooting Printout Is Unsatisfactory 1 When using Manual f or pr inting, clic k the Details button in the Print dialog bo x. 2 In the Quality panel, drag the slide bar to the right to select Fine. ■ Printed P ages Cur led As printed pages are ejected from the pr inter , they are curled or wa vy . C HECK 1 A RE YOU PRINTING ON THIN PAPE[...]

  • Seite 173

    173 T roubleshooting Printout Is Unsatisfactory C HECK 2 I S THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING ? Mov e the Intensity setting (pr int density) to a low er setting and e xecute the print job again. A lower intensity setting uses less ink thus pre venting curling of the pr inted page . 1 Open the Printer Proper ties dialog box and clic [...]

  • Seite 174

    174 T roubleshooting Printout Is Unsatisfactory ■ Bac ks of P ages Stained With Ink The backs of pages are stained after the y are pr inted and ejected from the printer . C HECK 1 I S THE INSIDE OF THE PRINTER DIRTY ? Clean the printer per iodically . Pr intouts ma y be stained by e xcess ink inside of the printer . Cleaning the Printer C HECK 2 [...]

  • Seite 175

    175 T roubleshooting Printout Is Unsatisfactory ■ Ink Blurred Images are not shar p or the ink has spread and run together . C HECK 1 A RE YOU PRINTING A PHOTOGRAPH OR ILLUSTRATION THAT REQUIRES A LARGE AMOUNT OF INK ? In the printer dr iv er , set Pr int Quality to Fine . The Fine setting reduces the tendency f or ink to spread in pr inting colo[...]

  • Seite 176

    176 T roubleshooting Printout Is Unsatisfactory C HECK 2 A RE YOU USING PLAIN PAPER ? If you are using plain paper , use another type of pr int media. T o minimize ink spread, use High Resolution P aper , Glossy Photo P aper , or High Gloss Film. C HECK 3 I S THE PRINT HEAD DIRTY ? Clogged print head nozzles can cause ink spread and blurring, so cl[...]

  • Seite 177

    177 T roubleshooting Printout Is Unsatisfactory 1 When using Manual f or pr inting, clic k the Details button in the Print dialog bo x. 2 In the Color panel, use the Intensity slide bar to change the print density setting. ■ Printed Surface Scr atched The print side of the paper is scratched. C HECK 1 A RE YOU PRINTING ON THICK PAPER ? If you pri[...]

  • Seite 178

    178 T roubleshooting Printout Is Unsatisfactory C HECK 3 A RE YOU PRINTING ON CURLED PLAIN PAPER ? If curled plain paper is loaded with the cur l bo wing up , the pr int head ma y scratch the bottom edge of the paper . Remov e the plain paper , tur n it o ver , and load it in the auto sheet feeder again. C HECK 4 A RE YOU EXECUTING A HIGH DENSITY P[...]

  • Seite 179

    179 T roubleshooting Printout Is Unsatisfactory C HECK 5 A RE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA ? If you print outside the recommended printing area, the pr int head ma y scratch the bottom edge of the page . T o av oid problems, print only in the recommended printing area. Printing Area ■ White Streaks Visible C HECK P RINT A N [...]

  • Seite 180

    180 T roubleshooting Printout Is Unsatisfactory ■ Colors Streak ed or Unev en P atter ns of une ven or streak ed coloring appear on the pr intout. C HECK 1 I S P RINT Q UALITY ON THE Q UALITY TAB IN THE PRINTER DRIVER SET TO F AST ? Set Print Quality to Fine and pr int again. This reduces une ven color ation you ma y see in a document where a lar[...]

  • Seite 181

    181 T roubleshooting Printout Is Unsatisfactory C HECK 2 I S H ALFTONING SET FOR OPTIMUM PERFORMANCE ? Check the Halftoning setting in the Quality tab of the printer driver . The Diffusion setting smoothes une ven or streak ed colors. 1 Open the Printer Proper ties dialog box. 2 Click the Adv anced button in the Main tab . 3 In the Halftoning bo x [...]

  • Seite 182

    182 T roubleshooting Printout Is Unsatisfactory ■ Last P ar t of Print Job Not Pr inting The last par t of each page in the document is not printed. C HECK 1 A RE YOU USING THE PAPER SIZE SPECIFIED IN THE PAGE SIZE SETTING ? If the size of the paper loaded in the printer does not match the page size setting in the printer dr iv er , par t of each[...]

  • Seite 183

    183 T roubleshooting Printout Is Unsatisfactory C HECK 3 I S A WPS DRIVER INSTALLED ? Y ou ma y not be able to print correctly with a WPS (Windows Printing System) driver installed in y our system. Con fi r m whether or not a WPS driver is installed in y our system. Change the WPS dr iv er por t setting to FILE or delete the WPS driver . 1 Open th[...]

  • Seite 184

    184 T roubleshooting Printout Is Unsatisfactory ■ Characters and Figures Notched / Gr adation Streaked or Unnatural Characters and fi gures print with unnatural notches. Gradation appears streak ed. C HECK A RE YOU USING AN APPLICATION PROGRAM THAT ONLY SUPPORTS P OST S CRIPT ? The BJC-2100 is a QuickDr aw printer and is not a P ostScr ipt print[...]

  • Seite 185

    185 T roubleshooting Printout Is Unsatisfactory ■ Color Document Not Satisf actor y C HECK 1 A RE THE C OLOR A DJUSTMENT SETTINGS CORRECT ? In the printer dr iv er , you can adjust the color tones of the image b y changing the density of each color (cyan, magenta, y ellow and blac k). F or e xample, y ou can lower the magenta setting when the red[...]

  • Seite 186

    186 T roubleshooting Printout Is Unsatisfactory 1 When using Manual f or Pr inting, clic k the Details button. 2 Click the Color panel. 3 Mov e the slide bars of the individual colors to the left or r ight. C HECK 2 I S THE B RIGHTNESS ADJUSTED CORRECTLY ? In the printer dr iv er , you can specify the contrast among intermediate tones between b lac[...]

  • Seite 187

    187 T roubleshooting Printout Is Unsatisfactory 1 When using Manual f or pr inting, clic k the Details button. 2 Select the Color panel. 3 Specify the desired brightness setting. If Brightness is gra yed out and cannot be used, chec k Brightness in the checkbo x. C HECK 3 A RE THE O UTPUT S TYLE SETTINGS CORRECT ? The Output Style settings in the p[...]

  • Seite 188

    188 T roubleshooting Printout Is Unsatisfactory 1 Open the Printer Proper ties dialog box, and clic k the Adv anced button in the Main tab . 2 Click the Color tab . 3 Select A uto , Accurate , or Vivid in the Output Style bo x. If Output Style is gra yed out and cannot be used, chec k Color Adjustment in the checkbo x. For Windows 98, con fi rm th[...]

  • Seite 189

    189 T roubleshooting Printer Does Not Star t or Stops Mid-job Printer Does Not Operate After It Is Plugged In Print Job Does Not Star t Printing Halts Printing Star ts But Nothing Pr ints Car tridge Holder Does Not Mov e to Center Car tridge Holder Does Not Retur n to Home P osition Checking the Printer and Computer Connection Setting the BJC-2100 [...]

  • Seite 190

    190 T roubleshooting Printer Does Not Star t or Stops Mid-job ■ Printer Does Not Operate After It Is Plugged In The printer does not operate after its power cord is plugged into a po wer outlet. C HECK 1 I S THE PRINTER PLUGGED IN ? There is no pow er button on this printer . The printer is tur ned on automatically as soon as it is plugged into t[...]

  • Seite 191

    191 T roubleshooting Printer Does Not Star t or Stops Mid-job ■ Print Job Does Not Star t Printer does not operate after the print job is ex ecuted from the computer . C HECK 1 I S THE PRINTER TURNED ON ? There is no pow er button on the printer . The printer tur ns on automatically as soon as you plug it into the po wer outlet. Printer Does Not [...]

  • Seite 192

    192 T roubleshooting Printer Does Not Star t or Stops Mid-job C HECK 4 A RE YOU USING THE CORRECT PRINTER DRIVER ? A print job may not star t if y ou hav e selected the wrong pr inter driver f or the print job . Check that “ Canon BJC-2100 ” is displa yed in the Name entr y bo x of the Print dialog box. If another dr iv er is selected, click th[...]

  • Seite 193

    193 T roubleshooting Printer Does Not Star t or Stops Mid-job C HECK 5 I S THE CORRECT PRINTER PORT SELECTED ? If you are using the P arallel interf ace to connect your printer , set your printer por t to LPT1. If you are using the USB Interf ace to connect your printer , set your printer por t to USBPRNnn. 1 Open the Printer Proper ties dialog box[...]

  • Seite 194

    194 T roubleshooting Printer Does Not Star t or Stops Mid-job ■ Printing Halts The printer stops pr inting bef ore the pr int job is complete. C HECK 1 I S THE PRINT JOB A FINELY DETAILED PHOTOGRAPH OR ILLUSTRATION ? The printer requires more time to process a fi nely detailed illustration or photograph. If the print job requires using a large a[...]

  • Seite 195

    195 T roubleshooting Printer Does Not Star t or Stops Mid-job ■ Printing Star ts But Nothing Pr ints The printer operates but nothing is printed on the page. C HECK 1 I S THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION ? The print head nozzles may be clogged, one or more of the ink tanks ma y be low , or the BJ car tr idge ma y be wor n. Print a No[...]

  • Seite 196

    196 T roubleshooting Printer Does Not Star t or Stops Mid-job C HECK 2 D ID YOU REMOVE THE ORANGE PROTECTIVE TAPE FROM THE PRINT HEAD ? If the orange protectiv e tape is not remov ed from the BJ car tridge, ink cannot be ejected from the BJ car tridge. Remov e the BJ car tr idge and check the print head. If the tape has not been remov ed, remov e i[...]

  • Seite 197

    197 T roubleshooting Printer Does Not Star t or Stops Mid-job ■ Car tr idge Holder Does Not Return to Home P osition When you replace a BJ cartr idge or ink tank, the car tridge holder does not retur n to the home position after you close the front co v er . The car tridge holder nor mally sta ys at the r ight e xcept dur ing printing or when you[...]

  • Seite 198

    198 T roubleshooting Printer Does Not Star t or Stops Mid-job ■ Chec king the Pr inter and Computer Connection If you ha ve prob lems with the pr inter , the cause may be in the hardw are you are using to connect the printer and computer . • If you are using a s witching device , USB hub or e xter nal b uffer , disconnect the de vice and connec[...]

  • Seite 199

    199 T roubleshooting Printer Does Not Star t or Stops Mid-job ■ Setting the BJC-2100 as the Def ault Printer When you are using more than one printer , you ma y fi nd it conv enient to set the BJC-2100 as the def ault pr inter . 1 On the Windows desktop , click the Star t b utton, point to Settings, and click Printers. 2 When the Printer window [...]

  • Seite 200

    200 T roubleshooting P aper Jams or Does Not Feed P aper Does Not Feed F rom A uto Sheet Feeder Env elopes Do Not Feed P aper Skewing During F eeding Multiple Sheets F eed T ogether P aper Jam[...]

  • Seite 201

    201 T roubleshooting P aper Jams or Does Not F eed ■ P aper Does Not Feed F rom A uto Sheet F eeder After the print job is star ted, the paper loaded in the auto sheet feeder does not f eed. C HECK 1 I S THE PAPER TOO THICK ? Thick paper does not f eed. Do not attempt to pr int on paper or other media thick er than 28 lb (105 g/m 2 ). C HECK 2 I [...]

  • Seite 202

    202 T roubleshooting P aper Jams or Does Not F eed C HECK 4 D ID YOU REMOVE THE PAPER REST ? Make sure the paper rest is installed on the printer at all times. C HECK 5 A RE YOU PRINTING TRANSPARENCIES OR BACK PRINT FILM ? If you are printing on transparencies or bac k print fi lm, inser t a sheet of plain paper (of the same size) in the auto shee[...]

  • Seite 203

    203 T roubleshooting P aper Jams or Does Not F eed ■ En velopes Do Not F eed Env elopes do not feed or sk ew during f eeding. C HECK 1 A RE THE ENVELOPES CURLED OR BENT ? Bef ore you load en v elopes, make sure the y are fl at. Press down fi r mly around the edges of the stack to fl atten the en velopes and e xpel air from inside the env elope[...]

  • Seite 204

    204 T roubleshooting P aper Jams or Does Not F eed C HECK 2 A RE TOO MANY ENVELOPES LOADED ? Y ou can set up to 5 env elopes in the auto sheet f eeder . C HECK 3 I S THE PAPER GUIDE SET CORRECTLY ? If the paper guide on the auto sheet f eeder is not set correctly , the paper does not f eed straight or ma y jam in the printer . The paper guide must [...]

  • Seite 205

    205 T roubleshooting P aper Jams or Does Not F eed ■ P aper Ske wing Dur ing F eeding The paper or other media does not f eed straight into the paper f eed slot. C HECK 1 I S THE AUTO SHEET FEEDER OVERLOADED ? The number of sheets y ou can load in the auto sheet f eeder depends on the media you are using. The media does not feed correctly if y ou[...]

  • Seite 206

    206 T roubleshooting P aper Jams or Does Not F eed ■ Multiple Sheets F eed T ogether When you ha ve a stac k of paper in the sheet feeder , more than one sheet feeds from the stack at the same time . C HECK 1 D ID YOU FAN THE STACK BEFORE LOADING ? Bef ore loading a stack of media in the auto sheet f eeder , alwa ys fan the pages to remov e stati[...]

  • Seite 207

    207 T roubleshooting P aper Jams or Does Not F eed ■ P aper Jam If paper jams in the printer , remov e it. 1 Slowly pull the paper out of the printer from the auto sheet f eeder or the paper output slot, whiche ver is easier . If the paper tears or shreds, unplug the printer , then open the front cov er and remov e all the fragments of paper . 2 [...]

  • Seite 208

    208 T roubleshooting P aper Jams or Does Not F eed • Y ou can load paper within the range of 17 to 28 lb (64 to 105 g/m 2 ) in the auto sheet f eeder . Media Sizes • T o av oid misfeeds and paper jams , do not load wr inkled, f olded, or cur led paper in the auto sheet f eeder . Notes on Handling Print Media Note[...]

  • Seite 209

    209 T roubleshooting An Err or Message Appears Error Wr iting to LPT1 or USBPRNnn Application Error , General Protection F ault Other Error Messages Windows Windows[...]

  • Seite 210

    210 T roubleshooting An Error Message Appears ■ Error Wr iting to LPT1 or USBPRNnn Y ou cannot pr int when this message appears . C HECK 1 I S THE PRINTER PLUGGED IN ? Con fi r m that printer ’ s power plug is connected to the printer and plugged into a liv e power outlet. After the pr inter is plugged in, the printer tur ns on automatically .[...]

  • Seite 211

    211 T roubleshooting An Error Message Appears C HECK 4 I S THE PRINTER PORT OPERATING CORRECTLY ? Check the status of the printer por t. When you are using the par allel interf ace: 1 Right-click the My Computer icon and select Properties from the pop-up menu. 2 Click the De vice Manager tab . 3 Select P or ts (COM & LPT), then double-clic k Ca[...]

  • Seite 212

    212 T roubleshooting An Error Message Appears When you are using the USB interf ace: 1 Right-click the My Computer and then select Properties. 2 Double-clic k Universal serial bus controller on the De vice manager tab , and then double-click CANON BJC-2100. 3 Note what is displa yed on the Gener al tab . C HECK 5 I S THE PRINTER DRIVER INSTALLED CO[...]

  • Seite 213

    213 T roubleshooting An Error Message Appears C HECK 6 I S THE PRINTER PORT SETTING IDENTICAL TO THE INTERFACE YOU ARE USING ? If the printer por t setting is not identical to the interface connected to the printer , an error message appears. T o check the printer por t setting, open the Printer Proper ties dialog box and click the Details tab . ?[...]

  • Seite 214

    214 T roubleshooting An Error Message Appears C HECK 7 I S A WPS DRIVER INSTALLED ? Y ou ma y not be able to print correctly if a WPS (Windows Printing System) driver is installed in y our computer . 1 Click Start, point to Settings, and click Printers. 2 If a WPS dr iv er is installed, r ight-clic k the icon and then select Proper ties from the po[...]

  • Seite 215

    215 T roubleshooting An Error Message Appears ■ Application Error, General Protection F ault C HECK 1 A RE YOU USING A W INDOWS 3.1 APPLICATION PROGRAM ? Attempting to print from a Windows 3.1 application progr am installed on the Windows 98 or Windows 95 platf or m ma y cause an error . Use a Windows 98 or Windows 95 compatib le application prog[...]

  • Seite 216

    216 T roubleshooting An Error Message Appears C HECK 4 I S THERE SUFFICIENT FREE SPACE ON THE HARD DISK ? An error ma y occur if there is not enough free space av ailab le on the hard disk. Check the amount of free space on the hard disk. If there is little free space av ailable on the disk, delete any unneeded fi les. Checking the Printing En vir[...]

  • Seite 217

    217 T roubleshooting An Error Message Appears C HECK 6 I S THE PRINTER DRIVER INSTALLED CORRECTLY ? There ma y be a problem with the printer driver . Uninstall the printer dr iv er and install it again. ■ Other Error Messages C HECK 1 A N ERROR DISPLAYED IN THE BJ S TATUS M ONITOR ? When an error occurs, the BJ Status Monitor screen opens . The P[...]

  • Seite 218

    218 T roubleshooting An Error Message Appears C HECK 2 A N ERROR DISPLAYED IN ANY SCREENS OTHER THAN THE BJ S TATUS M ONITOR ? One of the f ollowing messages ma y be displa yed. Delete any unneeded fi les to mak e more disk space av ailable. Checking the Printing En vironment Quit any other application prog rams you are running in the bac kground.[...]

  • Seite 219

    219 T roubleshooting An Error Message Appears C HECK 3 A NY ERROR NUMBER ( XXXX :) DISPLAYED ? Error number (*202) displa yed Suf fi cient memor y not a vailab le f or the application program. Check that the required amount of memory is allocated to the application program. If there is not enough memor y installed, install more memory . Ref er to [...]

  • Seite 220

    220 T roubleshooting An Error Message Appears Error number (*300) displa yed Check the f ollowing: • Printer is plugged in? • Printer cable is connected securely? Make sure that the printer cab le is securely fastened to the computer and the printer . If the problem cannot be solv ed, check the settings in Chooser . 1 Select Chooser from the Ap[...]

  • Seite 221

    221 T roubleshooting Other Pr oblems Cannot Install Printer Dr iv er BJ Status Monitor Does Not Open Cannot Ex ecute Backg round Pr inting Ink Runs Out T oo Quickly[...]

  • Seite 222

    222 T roubleshooting Other Problems ■ Cannot Install Printer Dr iv er C HECK 1 D ID YOU FOLLOW THE PRINTER DRIVER INSTALLATION INSTRUCTIONS IN THE Q UICK S TART G UIDE ? The Quic k Star t Guide provides step-b y-step instr uctions f or installing the printer dr iv er . If you are re-installing the printer dr iv er , remov e any other Bubb le Jet [...]

  • Seite 223

    223 T roubleshooting Other Problems C HECK 2 A RE ANY OTHER APPLICATION PROGRAMS RUNNING ? The installation program ma y not ex ecute successfully if it is star ted with other applications running in the background. Bef ore you run the installation program again, shut do wn all other application programs . If other BJ printer dr iv ers are installe[...]

  • Seite 224

    224 T roubleshooting Other Problems C HECK 4 I S THERE A PROBLEM WITH THE I NSTALL M E F IRST CD-ROM? The Install Me First CD-ROM ma y be damaged. On the Windows desktop , double-clic k the My Computer icon then double-click the CD-R OM icon. If Windows cannot read the CD-ROM, call the Canon Customer Care Center . Before Y ou Call f or Help Getting[...]

  • Seite 225

    225 T roubleshooting Other Problems ■ BJ Status Monitor Does Not Open C HECK 1 D O YOUR COMPUTER AND PRINTER CABLE SUPPORT BI - DIRECTIONAL COMMUNICATION ? Check the hardw are speci fi cations f or your computer and printer cable . Operation of the BJ Status Monitor depends on bi-directional data transf er between the computer and printer . The [...]

  • Seite 226

    226 T roubleshooting Other Problems ■ Cannot Ex ecute Backg round Pr inting The BJ Backg rounder is not displa yed during a pr int job and y ou cannot use backg round printing. C HECK 1 I S THERE ENOUGH FREE SPACE AVAILABLE ON THE HARD DISK ? Y ou ma y not be able to print if there is not enough free space on the hard disk. Delete unneeded fi le[...]

  • Seite 227

    227 T roubleshooting Other Problems ■ Ink Runs Out T oo Quickly C HECK A RE YOU OPENING AND CLOSING THE FRONT COVER ? Each time you open the front co v er for more than a f ew seconds , pr int head cleaning star ts and ink is consumed. Although this automatic mechanism is emplo yed to ensure optim um pr int head perf or mance, to conser v e ink y[...]

  • Seite 228

    228 T roubleshooting Bef ore Y ou Call f or Help Narrowing Do wn the Problem Checking the Printing En vironment[...]

  • Seite 229

    229 T roubleshooting Bef ore Y ou Call f or Help ■ Narrowing Do wn the Problem If you are e xper iencing dif fi culties , tr y to narrow the prob lem down to one of these three f actors: • Printer problem If the printer does not operate and you cannot resolv e the problem, make a note of the nature of the f ault and your observations then cont[...]

  • Seite 230

    230 T roubleshooting Bef ore Y ou Call f or Help ■ Chec king the Pr inting En vironment Check the inf or mation on the operating en vironment such as the name and v ersion number of your oper ating system, the amount of memor y installed, hard disk capacity and amount of free space on hard disk, and the printer dr iv er v ersion number . • Chec[...]

  • Seite 231

    231 T roubleshooting Bef ore Y ou Call f or Help 1 On the desktop , click the icon of the hard disk. 2 Select Get Inf o from the File menu. 3 Select General Inf or mation. • Checking the v ersion number of the printer dr iv er 1 On the Windows desktop , click the Star t b utton, select Settings, and click Printers. 2 Right-click the BJC-2100 icon[...]

  • Seite 232

    232 T roubleshooting Getting Help Fr om Canon Canon Computer Systems, Inc. off ers a full range of customer technical suppor t* options: • F or e-mail technical suppor t, the latest dr iv er downloads and ans wers to frequently asked questions (www .ccsi.canon.com) • 24-hour , 7-day-a-w eek automated suppor t f or troubleshooting issues on most[...]

  • Seite 233

    233 Speci fi cations Speci fi cations Printing Speci fi cations Printing Area[...]

  • Seite 234

    234 Speci fi cations Printing Speci fi cations Printing method Bubb le Jet on-demand Printing resolution 720 (horizontal) × 360 (v er tical) dpi Print speed (pr inting with Canon standard pattern): Black printing using BC-20 Blac k BJ Car tr idge F ast: 5 ppm Nor mal: 4 ppm Color printing using BC-21e Color BJ Car tr idge F ast: 2 ppm (*2.5 ppm)[...]

  • Seite 235

    235 Speci fi cations Printing Speci fi cations ■ Interf ace Speci fi cations Interf ace (parallel) IEEE 1284-compatible Interf ace (USB) USB 1.10-compatible Interf ace connector (parallel) Amphenol 57-40360 or equiv alent Interf ace connector (USB) USB standard Series B receptacle (USB interface) Recommended printer cable (parallel) Material: [...]

  • Seite 236

    236 Speci fi cations Printing Speci fi cations ■ General Speci fi cations Acoustic noise le vel Appro x. 45 dB (per ISO 9296) Operating en vironment T emperature: 41 to 95 ˚ F (5 to 35 ˚ C) Humidity: 10 to 90%RH (no condensation) Storage en vironment T emperature: 32 to 95 ˚ F (0 to 35 ˚ C) Humidity: 5 to 90% RH (no condensation) P ower su[...]

  • Seite 237

    237 Speci fi cations Printing Speci fi cations ■ F eed Method Continuous f eed through auto sheet feeder; single or multiple sheets ■ Sheet F eeder Capacity Plain P aper (20 lb) 50 sheets max. Ar tist Canv as 1 sheet Back Print Film 10 sheets max. Banner P aper 1 sheet Glossy Photo Cards 1 sheet Glossy Photo P aper 1 sheet Greeting Cards 1 sh[...]

  • Seite 238

    238 Speci fi cations Printing Speci fi cations ■ Print Media Regular size Letter , Legal, A4, A5, B5, US Com.#10, European DL Custom size Width: 3.94 to 9.5 in (100.0 to 241.3 mm) Height: 3.94 to 23.0 in (100.0 to 584. 2 mm) W eight 17 to 28 lb (64 to 105 g/m 2 ) Canon Speciality P apers Ar tist Canv as Back Print Film Banner P aper Brilliant W[...]

  • Seite 239

    239 Speci fi cations Printing Speci fi cations ■ Graphic Image Printing Data f or mat Canon e xtended mode — Raster image f or mat Resolution Canon e xtended mode — 180, 360, 720 dpi ■ Compatib le BJ Car tridges BC-20 Black BJ Cartr idge Nozzles 128 Ink colors Black only Capacity Appro x. 900 te xt pages at 5% cov erage BC-21e Color BJ Ca[...]

  • Seite 240

    240 Speci fi cations Printing Speci fi cations ■ Printer Dr iv er Operating En vironment • IBM PC/A T -compatible computer running on Windows 2000, Windows 98, Windows 95, Windows NT 4.0, or Macintosh computers with USB interf ace r unning on Mac OS 8.1 or later ■ Hard Disk Space • Appro x. 38 MB to install on Windows 2000, Windows 98, or[...]

  • Seite 241

    241 Speci fi cations Printing Area T o ensure the best print quality , the printer allows a margin along each edge of media. Printing area (dar k b lue): Canon recommends that you print within this area. () Printable area (light b lue): The area where it is possible to print. Howe v er , printing in this area can adv ersely affect the print qualit[...]

  • Seite 242

    242 Speci fi cations Printing Area Letter , Legal Media T ype Printable Area (width x height) Letter 8.0 × 10.61 in Legal 8.0 × 13.61 in 1.0 in 0.93 in 0.25 in 0.25 in 0.28 in 0.12 in Recommended printing area Printable area[...]

  • Seite 243

    243 Speci fi cations Printing Area A5, B5, A4 Media T ype Printable Area (width x height) A5 141.2 × 200.0 mm B5 175.2 × 247.0 mm A4 203.2 × 287.0 mm 25.4 mm 23.5 mm 3.4 mm 3.4 mm 7.0 mm 3.0 mm Recommended printing area Printable area[...]

  • Seite 244

    244 Speci fi cations Printing Area Glossy Photo Cards Media T ype Printable Area (width x height) Glossy Photo Card 4.31 × 6.30 in 0.20 in 0.16 in 1.02 in 1.10 in Recommended printing area (The printable area is identical to each other .)[...]

  • Seite 245

    245 Speci fi cations Printing Area US Com. #10 Envelope Media T ype Printable Area (width x height) US Com. #10 9.0 × 3.81 in 1.0 in 0.93 in 0.25 in 1.25 in 0.28 in 0.12 in Recommended printing area Printable area[...]

  • Seite 246

    246 Speci fi cations Printing Area European DL En velope Media T ype Printable Area (width x height) European DL 203.2 × 100.0 mm 25.4 mm 23.5 mm 6.4 mm 10.4 mm 7.0 mm 3.0 mm Recommended printing area Printable area[...]

  • Seite 247

    247 Speci fi cations Printing Area Banner P aper Media T ype Printable Area (width x height) Banner P aper 8.24 × 65.88 in. (Letter) 203.2 × 1779.0 mm (A4) 0.13 in (letter) 3.4 mm (A4) 0.13 in (letter) 3.4 mm (A4) 0.12 in (3.0 mm) 1.0 in (24.5 mm) Max. 6 sheets Min. 2 sheets Recommended printing area Printable area[...]

  • Seite 248

    248 Using the Optional IS-22 Color Image Scanner Car tridge Using the Optional IS-22 Color Image Scanner Car tridge Using the Scanner Using the Scanner With Windows ® Using the Scanner With Macintosh ® Scanner Prob lems 12-Optional IS-22.fm Page 248 Wednesday, April 12, 2000 10:40 PM[...]

  • Seite 249

    249 Using the Scanner Using the Scanner Scanner Driver Basics Unpac king the Scanner Car tr idge Installing the IS Scan Software Installing the Scanner Car tr idge Basic Scanning Procedure Using the White Calibration Sheet Scanning Area Guidelines Loading an Image[...]

  • Seite 250

    250 Using the Scanner Scanner Driver Basics Installing the optional IS-22 Color Image Scanner Car tridge in the pr inter mak es it possible to scan and sav e images such as your f av or ite photogr aphs and greeting cards. Photograph Wallpaper for your computer Home page Greeting card[...]

  • Seite 251

    251 Using the Scanner Scanner Driver Basics T o use the scanner car tridge, you m ust install the IS Scan software , which includes the IS Scan scanner driver and the IS Scan Plus utility progr am. These two programs pro vide many f eatures that allow you to perf or m simple color adjustments to improv e the quality of the original image or enhance[...]

  • Seite 252

    252 Using the Scanner Unpac king the Scanner Car tridge Make sure y ou hav e the follo wing items. ■ IS-22 Color Image Scanner Car tr idge The scanner car tridge is composed of precision components. T o av oid poor scanning results, do not touch the optical components or electrical contacts. Optical components Electrical contacts Do not touch the[...]

  • Seite 253

    253 Using the Scanner Unpacking the Scanner Cartr idge ■ White Calibration Sheet Y ou use this sheet to maintain the correct color balance of scanned images. The fi rst time you install the scanner cartr idge, y ou need to r un the white le v el calibration. Y ou will also run calibration when the white le vel calibr ation data needs to be updat[...]

  • Seite 254

    254 Using the Scanner Installing the IS Scan Software Bef ore installing the IS Scan software , you must install the BJC-2100 Printer Driver . 1 Make sure the Install Me First CD-R OM is inser ted in your CD-ROM driv e. 2 Double-clic k the BJC-2100 icon on your desktop: Yo u ’ ll see this screen:[...]

  • Seite 255

    255 Using the Scanner Installing the IS Scan Software 3 Click the Man uals, Supplies , and Help button. Y ou ’ ll see this screen:[...]

  • Seite 256

    256 Using the Scanner Installing the IS Scan Software 4 Click Canon Accessories and P aper . Y ou ’ ll see this screen: 5 Click the Install IS-22 Driv er button. 6 F ollow the instructions on the screen.[...]

  • Seite 257

    257 Using the Scanner Installing the Scanner Car tridge • The scanner car tridge is composed of precision components. T o av oid poor scanning results, do not touch the optical components or electrical contacts. • T o av oid damaging the scanning head of the scanner car tr idge , do not store the scanner car tridge in an SB-21 Ink Car tr idge S[...]

  • Seite 258

    258 Using the Scanner Installing the Scanner Car tridge ■ Replacing a BJ Car tr idge With the Scanner Car tr idge 1 Make sure that the printer is plugged in and open the front cov er . The car tridge holder mov es to the center automatically . 2 Raise the car tridge lock le v er to unlock the BJ car tridge. 3 Remov e the BJ car tr idge. T o av oi[...]

  • Seite 259

    259 Using the Scanner Installing the Scanner Car tridge 4 Inser t the scanner car tridge into the car tr idge holder , then low er the car tridge lock le v er until it locks in place .[...]

  • Seite 260

    260 Using the Scanner Basic Scanning Pr ocedure After installing the IS Scan scanner driver , you can use the BJC-2100 printer as a scanner . 1 Install the IS-22 Color Image Scanner Car tridge. Remov e the BJ car tr idge installed in the car tridge holder and then install the IS-22 Color Image Scanner Car tridge. 2 Star t a graphics application pro[...]

  • Seite 261

    261 Using the Scanner Basic Scanning Procedure 3 The fi rst time you use the scanner , you need to perf or m the White Le vel Calibration. Using the White Calibration Sheet 4 Inser t the image you wish to scan into the scanning holder , then load the scanning holder into the auto sheet f eeder . Loading an Image 5 Scan the image. Scanning an Image[...]

  • Seite 262

    262 Using the Scanner Using the White Calibration Sheet The white calibration sheet pro vided with the scanner car tr idge is used f or maintaining the correct color balance of scanned images. White le vel calibr ation is required when the scanner car tridge is used for the fi rst time and when the white le vel calibration data needs to be updated[...]

  • Seite 263

    263 Using the Scanner Using the White Calibration Sheet 1 Load the white calibration sheet with the cropped corner at the upper left. 2 F ollow an y instr uctions on y our screen. 3 When the white calibration sheet is ejected from the paper output tra y , white le vel calibr ation processing is complete.[...]

  • Seite 264

    264 Using the Scanner Using the White Calibration Sheet • Do not leav e the white calibration sheet in locations that are e xposed to direct sunlight or that are subject to high temperatures or humidity . • Do not bend or wrinkle the white calibration sheet. • When cleaning the white calibration sheet, use a soft cloth that is dipped in a wea[...]

  • Seite 265

    265 Using the Scanner Scanning Area Guidelines • The scanning area v ar ies according to conditions such as the scanning resolution and displa y resolution. • If you wish to scan images larger than the siz e of the scanning holder provided with the IS-22 Color Image Scanner Car tridge, the SH-101 A4/L TR scanning holder is av ailable f or purch[...]

  • Seite 266

    266 Using the Scanner Loading an Image 1 Slide the paper guide to the left edge of the auto sheet f eeder . 2 Place the image in the scanning holder . • T o pre vent paper jams , alwa ys inser t the image you wish to scan into the scanning holder . • Do not leav e the scanning holder in locations that are exposed to direct sunlight or that are [...]

  • Seite 267

    267 Using the Scanner Loading an Image 4 Adjust the paper guide to the left edge of the scanning holder . T o pre vent possib le damage to the scanning holder , alwa ys inser t the seamed side into the auto sheet f eeder fi rst. A A Caution[...]

  • Seite 268

    268 Using the Scanner With Windows Using the Scanner With Windo ws Using IS Scan Changing the Scanning Mode Using the Customized Scanning Mode Sa ving the Settings Using the Sa ved Settings Other IS Scan F eatures Using IS Scan Plus Using Cop y Using Capture Image Using Capture Photo Editing a Scanned Image Printing a Scanned Image Sa ving a Scanne[...]

  • Seite 269

    269 Using the Scanner With Windows Using IS Scan This section describes how to scan an image when you start IS Scan from within a TW AIN-compatible application progr am. ■ Scanning an Image These basic procedures ma y vary according to the application program you are using. 1 Install the IS-22 Color Image Scanner Car tridge in the pr inter . Inst[...]

  • Seite 270

    270 Using the Scanner With Windows Using IS Scan 3 Specify the basic settings. • Click the do wn-arrow on the right of the P aper Size bo x and select the most appropriate paper size f or the image you wish to scan. • Select the most appropriate scanning mode for the image y ou wish to scan in the Scanning Mode bo x. Changing the Scanning Mode [...]

  • Seite 271

    271 Using the Scanner With Windows Using IS Scan • Release the mouse button. The Selection Box appears on the image . • T o mov e the Selection Box, place the mouse pointer within the Selection Bo x and drag the mouse to the desired position. • T o resize the Selection Bo x, point to a cor ner of the Selection Bo x and then drag the mouse . ?[...]

  • Seite 272

    272 Using the Scanner With Windows Using IS Scan 6 Load the image you wish to scan in the auto sheet f eeder again. 7 Click the Scan b utton. Remember , if you speci fi ed a Selection Bo x in step 5, only that por tion of the image is scanned. 8 After scanning is complete, clic k the T ransf er button to tr ansfer the image data to the TW AIN-comp[...]

  • Seite 273

    273 Using the Scanner With Windows Using IS Scan • Some TW AIN-compliant graphics application programs do not displa y the main IS Scan dialog bo x but instead displa y a different screen characteristic of the application program. If you are using this type of application program, read the documentation of the application prog ram carefully and p[...]

  • Seite 274

    274 Using the Scanner With Windows Changing the Scanning Mode Y ou can select a scanning mode according to your scanning purpose. Optimum settings , such as image type and resolution, are pre-assigned based on the contents of a scanning job . When y ou wish to customize the settings f or special scanning jobs, clic k the Custom button. ■ Selectin[...]

  • Seite 275

    275 Using the Scanner With Windows Changing the Scanning Mode When you select F AX or OCR, the document is scanned and processed as a gra yscale image and conv er ted to monochrome binar y image data. This process eliminates unnecessar y image bac kground and increases the quality of the scanned te xt and line ar t. When you select T ext, the docum[...]

  • Seite 276

    276 Using the Scanner With Windows Using the Customized Scanning Mode When you select Custom in the Scanning Mode bo x of the main dialog box, the Custom dialog bo x opens and allows y ou to adjust the scanning settings f or special scanning jobs. 1 Open the main IS Scan dialog bo x. 2 Click the Custom b utton in the Scanning Mode box. This displa [...]

  • Seite 277

    277 Using the Scanner With Windows Using the Customized Scanning Mode 3 Specify these settings in the Custom dialog bo x: Standard V alue Y ou change the standard value f or the default settings here . Select from: DTP(Color), DTP(B&W), Photo , F AX, OCR, T ext, Pre vious Setting. Image T ype Select a type of image: Color (the default), Gr a ys[...]

  • Seite 278

    278 Using the Scanner With Windows Using the Customized Scanning Mode Character Emphasis Deter mines whether or not Image T r ust processing is used f or scanning gra yscale images. Image T rust processing shar pens the appearance of characters in monochrome documents . This is especially helpful if y ou intend to use the scanned original with an O[...]

  • Seite 279

    279 Using the Scanner With Windows Using the Customized Scanning Mode 4 Click the OK b utton to retur n to the main dialog bo x. 5 Make sure that the image y ou wish to scan is inser ted into the scanning holder properly and is loaded in the auto sheet feeder of the printer , then click the Scan or Prescan b utton.[...]

  • Seite 280

    280 Using the Scanner With Windows Sa ving the Settings Y ou can sav e the settings in the main IS Scan dialog bo x to a fi le. The ne xt time you scan, you only need to open the fi le in which the desired settings are stored and start scanning. ■ Sa ving the Settings to a File Sav e the P age Size, Scanning Mode , and Image Size settings in th[...]

  • Seite 281

    281 Using the Scanner With Windows Using the Sa ved Settings Open the fi le in which the desired settings were sa ved and use those settings f or scanning. 1 Select Open Settings File from the Settings menu. 2 Select the fi le you wish to use , then click the Open b utton. The fi le name is displa yed in the Settings File bo x, and the settings [...]

  • Seite 282

    282 Using the Scanner With Windows Other IS Scan Features ■ White Le v el Calibration Use this f eature to maintain the correct color balance of scanned images. Y ou need to perf or m white le v el calibration when you use the scanner cartr idge f or the fi rst time and when the white le vel calibr ation data needs to be updated. 1 Select White [...]

  • Seite 283

    283 Using the Scanner With Windows Other IS Scan F eatures ■ Enlarging the Scanned Image in the Pre view Area T o enlarge the scanned image in the pre view area, clic k the Enlarge icon ( ke y) or select Large from the View menu. T o retur n to the original size , click the Standard icon ( k ey) or select Normal from the View men u. ■ Using Onl[...]

  • Seite 284

    284 Using the Scanner With Windows Using IS Scan Plus IS Scan Plus is a utility program that allo ws you to edit, enhance , print, and sav e an image acquired by the IS Scan scanner driv er . Y ou can use IS Scan Plus if you do not ha ve a graphics application prog ram. ■ Launching IS Scan Plus 1 Select Programs from the Start menu, then click IS[...]

  • Seite 285

    285 Using the Scanner With Windows Using IS Scan Plus 3 Select an option: Copy Scan and immediately print an image without editing. Using Copy Capture Image Scan and edit an image other than a photographic print. Using Capture Image Capture Photo Scan and edit a photographic print such as a snapshot. Using Capture Photo Device Inf ormation V erify [...]

  • Seite 286

    286 Using the Scanner With Windows Using IS Scan Plus ■ Using Online Help When you need detailed instructions, clic k the Help button in the upper right of the main screen. Y ou can access the online Help from all the screens that IS Scan Plus displa ys. ■ V erifying the De vice Inf or mation Make sure that the printer is connected properly and[...]

  • Seite 287

    287 Using the Scanner With Windows Using IS Scan Plus ■ IS Scan Buttons Retur ns to the main IS Scan Plus screen. Mov es back to the pre vious screen. Displa ys the Edit screen. Editing a Scanned Image Prints a scanned image. Printing a Scanned Image Sav es a scanned image. Saving a Scanned Ima g e[...]

  • Seite 288

    288 Using the Scanner With Windows Using Cop y Use the Cop y f eature when you wish to print an image immediately after scanning. Y ou cannot edit or enhance the scanned image bef ore pr inting. 1 Click the Cop y button in the main IS Scan Plus screen. The Cop y screen displa ys:[...]

  • Seite 289

    289 Using the Scanner With Windows Using Cop y 2 Specify any required settings: • Select Color or Monochrome in the Document T ype box. • Select Fine or F ast in the Copy Mode bo x. • Select the paper size in the P aper Size bo x. • The Copies option is disabled. 3 Click the Print Setting b utton. This displa ys the Print Setup dialog box. [...]

  • Seite 290

    290 Using the Scanner With Windows Using Cop y 4 When you clic k the Copy b utton, a message bo x appears. Clic k the OK button in the message bo x to con fi r m that the scanner car tridge is installed. Cop ying begins. 5 Another dialog bo x appears to remind you to remo ve the scanner car tridge, and install the BJ car tridge according to your p[...]

  • Seite 291

    291 Using the Scanner With Windows Using Capture Image Use the Capture Image f eature to scan an image other than a photographic print. Y ou can also edit, enhance, sa v e, and print the scanned image. 1 Click the Capture Image b utton in the main IS Scan Plus screen. This displa ys the Capture Image screen. 2 Select the most appropriate icon in th[...]

  • Seite 292

    292 Using the Scanner With Windows Using Capture Image 3 Select the paper size in the P aper Size bo x. 4 Inser t the image you wish to scan in the scanning holder , and then load it in the auto sheet f eeder of the pr inter . 5 Click the Prescan b utton. The remaining steps are similar to those described for Scanning an Image Using IS Scan. Scanni[...]

  • Seite 293

    293 Using the Scanner With Windows Using Capture Photo Use the Capture Photo f eature to scan a photographic print such as a snapshot. Y ou can also edit, enhance, sa v e, and print the scanned image. 1 Click the Capture Photo b utton in the main IS Scan Plus screen. The Capture Photo screen displa ys: By def ault, a Selection Bo x appears in the P[...]

  • Seite 294

    294 Using the Scanner With Windows Using Capture Photo 2 Specify these settings: • Select Color or Black & White in the Photo T ype box. • Select Regular or P anorama in the Photo Size bo x. 3 Inser t the image you wish to scan into the scanning holder , and then load it in the auto sheet f eeder of the pr inter . 4 Click the Prescan b utto[...]

  • Seite 295

    295 Using the Scanner With Windows Editing a Scanned Image Y ou can edit or enhance a scanned image acquired using the Capture Image or Capture Photo f eature. The editing f eatures you can use v ar y according to the settings y ou used f or scanning and whether you used the Capture Image or Capture Photo f eature for scanning. Y ou can edit or enh[...]

  • Seite 296

    296 Using the Scanner With Windows Editing a Scanned Image 2 Y ou can select these editing options. For details on each f eature, use the online Help f or IS Scan Plus. Contrast / Brightness Adjusts the brightness and contrast of an image. Image Compensation Softens edges in the image by reducing the contr ast between pix els, or shar pens hazy or [...]

  • Seite 297

    297 Using the Scanner With Windows Editing a Scanned Image Backgr ound Allows y ou to add a backg round to a monochrome image. Crop Photo Crops a scanned photograph in the Pre view Area. Frame Allows y ou to add a frame border around the image . • Depending on the settings you use f or scanning, some editing features are not av ailable. F or deta[...]

  • Seite 298

    298 Using the Scanner With Windows Printing a Scanned Image Y ou can pr int a scanned image acquired using the Capture Image or Capture Photo f eature. Remov e the scanner car tr idge, and install the BJ cartr idge according to y our pr int job . Click the Print b utton on the IS Scan Plus screen. If you are using Capture Image , the Pr int dialog [...]

  • Seite 299

    299 Using the Scanner With Windows Printing a Scanned Image If you are using Capture Photo , the Photo Print Options dialog box appears: Click Print Setting to change the printer settings or click Print to print the image. Opening the Printer Properties Dialog Bo x[...]

  • Seite 300

    300 Using the Scanner With Windows Sa ving a Scanned Image IS Scan Plus allows y ou to sav e a scanned image to a fi le under a new name. Y ou can use the sav ed image for pasting into another document or f or attaching to your e-mail or a home page on the Inter net. Y ou can sav e the image displa yed in the Pre view Area. 1 Click the Sa ve b utt[...]

  • Seite 301

    301 Using the Scanner With Windows Saving a Scanned Image 4 Click the do wn-arrow f or “ Sa v e as type ” and select a format f or the fi le. Y ou can select one of the f ollowing fi le f or mats . • Bitmap .BMP • JPEG .JPG • TIFF .TIF 5 Click the Sa ve b utton.[...]

  • Seite 302

    302 Using the Scanner With Macintosh Using the Scanner With Macintosh Scanning Images With Application Software Using the Main IS Scan Dialog Bo x Scanning an Image Scanning Images With IS Scan Changing the Scanning Mode Customizing the Scanning Settings Cop ying a Scanned Image to the Clipboard Adjusting an Image Modifying An Image Applying Specia[...]

  • Seite 303

    303 Using the Scanner With Macintosh Scanning Images With Application Software This section e xplains how to star t IS Scan from a TW AIN image editing application software so that you can scan images . ■ Selecting a TW AIN-compatible De vice Bef ore you scan images with application softw are, y ou must fi rst select a TW AIN- compatible de vice[...]

  • Seite 304

    304 Using the Scanner With Macintosh Scanning Images With Application Software 3 Click the IS Scan BJC-2100 DS icon and then clic k the OK button. BJC-2100 is now selected as the input de vice. Once you ha ve perf or med these steps, the setting remains in eff ect until you change to another input de vice.[...]

  • Seite 305

    305 Using the Scanner With Macintosh Using the Main IS Scan Dialog Bo x Menu b utton Selects the IS Scan functions. Click this b utton to change the settings f or a scanned image or to edit a scanned image. Menu Button Scan Button Save Button Halt Button Help Button Information Box Image Control Panel Brightness and Contrast Preview Area[...]

  • Seite 306

    306 Using the Scanner With Macintosh Using the Main IS Scan Dialog Bo x Scan, Prescan, or Clear b utton Click this b utton to star t scanning. This button s witches to Prescan or Clear , depending on the setting or situation. T ransfer or Sa ve button Click this b utton to transfer a scanned image to an application. When using IS Scan only without [...]

  • Seite 307

    307 Using the Scanner With Macintosh Scanning an Image 1 Click the Men u button and then select Settings . The Settings dialog box displa ys: 2 Make the necessary settings for the image to be scanned. • Click on P aper Size to select a siz e that appro ximates the image to be scanned. • Click on Scanning Mode to select the item that best appro [...]

  • Seite 308

    308 Using the Scanner With Macintosh Scanning an Image • Place a check mark in the Prescan chec k box. Prescan perf or ms a quic k scan so you can chec k the image. Y ou can disable this function. 3 Click the OK b utton and then close the Settings dialog box. 4 Place the object to be scanned in the printer and then click the Prescan button. Y ou [...]

  • Seite 309

    309 Using the Scanner With Macintosh Scanning an Image • T o create a Selection Bo x, position the cursor ov er one cor ner of the area to be selected, press and hold down the mouse b utton, and then drag the mouse diagonally to the opposite corner of the area you want to select. Release the mouse button. • If you position the cursor o v er a p[...]

  • Seite 310

    310 Using the Scanner With Macintosh Scanning an Image 7 If the image displa yed in the Pre view Area is not what y ou expect, clic k the Clear button and start over . If you lik e the image, click the T ransf er button. The scanned image is transf erred to the application software. Edit the image data as required prior to pr inting or sa ving it. [...]

  • Seite 311

    311 Using the Scanner With Macintosh Scanning Images With IS Scan Y ou can use IS Scan as a stand-alone program to scan and edit images . ■ Star ting IS Scan 1 T ur n on the printer and install the scanner car tridge. 2 Double-clic k the IS Scan BJC-2100 folder . 3 Double-clic k the IS Scan BJC-2100 icon.[...]

  • Seite 312

    312 Using the Scanner With Macintosh Scanning Images With IS Scan IS Scan star ts and the main dialog bo x displa ys. The contents of the main dialog bo x and the method you use to scan images are basically the same as when using TW AIN application software.[...]

  • Seite 313

    313 Using the Scanner With Macintosh Scanning Images With IS Scan ■ Sa ving Scanned Images 1 Click the Sa ve b utton.[...]

  • Seite 314

    314 Using the Scanner With Macintosh Scanning Images With IS Scan 2 Make the necessary settings. • Select the location to which you w ant to sav e your image. • Enter a name f or the image data in Name. • Click the up- or do wn-arrow in F or mat to select PICT or TIFF . 3 Click the Sa ve b utton. The image data is sa ved into a fi le .[...]

  • Seite 315

    315 Using the Scanner With Macintosh Changing the Scanning Mode Y ou can select a scanning mode according to your scanning purpose. Optimum settings , such as image type and resolution, are pre-assigned based on the contents of a scanning job . When y ou wish to customize the settings f or special scanning jobs, clic k the Custom button. ■ Select[...]

  • Seite 316

    316 Using the Scanner With Macintosh Changing the Scanning Mode T e xt Recommended when scanning a document consisting entirely of te xt, such as a document created with a typewriter or word processor Black & White 180 dpi On (Ex ecute) Off Black & White F AX Scans by con ver ting a monochrome image into the data suitable f or facsimile tra[...]

  • Seite 317

    317 Using the Scanner With Macintosh Changing the Scanning Mode • The Settings dialog bo x displa ys when you select Settings after y ou click the Menu b utton in the main dialog bo x. • When you select F AX or OCR, the document is scanned and processed as a gra yscale image and conv er ted to monochrome binar y image data. This process elimina[...]

  • Seite 318

    318 Using the Scanner With Macintosh Customizing the Scanning Settings When you select Custom f or Scanning Mode in the Settings dialog box, y ou can specify the scanning settings. 1 Click the Men u button in the main dialog bo x and then select Settings. 2 Click the up- or do wn-arrow in Scanning Mode and then select Custom.[...]

  • Seite 319

    319 Using the Scanner With Macintosh Customizing the Scanning Settings 3 Make the appropriate settings f or the image to be scanned. Image T ype Select a mode according to the image to be scanned. Y ou can select Color , Gra yscale, Blac k & White, or Blac k & White (T e xt Enhanced). Resolution Select a resolution according to the image to[...]

  • Seite 320

    320 Using the Scanner With Macintosh Customizing the Scanning Settings Edge Emphasis This function is v alid only when Image T ype is set to Blac k & White. If this function is selected, only the edge of the image is emphasized when the image is scanned. This is disabled f or prescan. 4 Click the OK b utton. The main IS Scan dialog bo x display[...]

  • Seite 321

    321 Using the Scanner With Macintosh Cop ying a Scanned Image to the Clipboard If you cop y a scanned image to the clipboard, you can use the image easily with other application software . This is par ticular ly useful when y ou want to paste an image into documents created with application software that is not TW AIN-compatible . ■ Cop ying an I[...]

  • Seite 322

    322 Using the Scanner With Macintosh Adjusting an Image If you are not satis fi ed with a scanned image , you can perf or m fi ne adjustment using a range of functions . Image data can be processed so that the br ightness of the image changes or so that the image appears shar per or softer . ■ Adjusting the Brightness and Contrast 1 Click the B[...]

  • Seite 323

    323 Using the Scanner With Macintosh Adjusting an Image 2 Mov e each slide bar to the r ight or left to adjust the image. Brightness Moving the Brightness slide bar to the left makes the entire image dark er , while moving it to the right makes the image brighter . Contrast Moving the slide bar to the left reduces the contr ast of the entire image,[...]

  • Seite 324

    324 Using the Scanner With Macintosh Modifying An Image Y ou can modify a scanned image so that it looks shar per or softer . Also , a Despeckle function allows y ou to remov e spec kling and make a scanned image appear cleaner . A function f or inv er ting colors to produce a negativ e fi lm is also av ailable . 1 Click the Men u button in the ma[...]

  • Seite 325

    325 Using the Scanner With Macintosh Appl ying Special Effects to an Image Special eff ects such as edge emphasis, line emphasis , pixelization, posterization, and low relief can be applied to a scanned image, creating an image with a f eeling different from that of the original. 1 Click the Men u button in the main dialog bo x, select Enhance, and[...]

  • Seite 326

    326 Using the Scanner With Macintosh Applying Special Eff ects to an Image 2 Select a desired function from the list. The f ollowing is an e xample of the screen displa yed when y ou select Edges. The operation is the same when any other function is selected. Y ou can check the appro ximate result of the selection in the Previe w Area. F or details[...]

  • Seite 327

    327 Using the Scanner With Macintosh Applying Special Eff ects to an Image 3 Once you are satis fi ed with the adjustment, clic k the OK button. T o cancel an adjustment you ha ve made, clic k the Menu button and then select Undo . Then, select either of the f ollowing: Last Only the function applied immediately bef ore is cancelled. If you perf o[...]

  • Seite 328

    328 Using the Scanner With Macintosh Other IS Scan Functions ■ White Le v el Calibration T o achie ve the correct color balance f or an object to be scanned, an operation called White Le vel Calibr ation is required. When an image is scanned f or the fi rst time, or when the temperature of the scanner car tridge rises to a cer tain lev el, a mes[...]

  • Seite 329

    329 Using the Scanner With Macintosh Other IS Scan Functions ■ Using the Online Help Clicking the Help b utton on the main IS Scan dialog box displa ys helpful explanations of the functions of IS Scan. Y ou can also displa y the Help by clic king the Menu b utton, Help , and then Help again.[...]

  • Seite 330

    330 Using the Scanner With Macintosh Using the Cop y Utility Use this utility to scan an object and then print the result immediately . Although the scanned image cannot be edited or sav ed, the process from scanning to pr inting is completed quickly and easily . ■ Installing the Cop y Utility T o use the Cop y Utility , y ou must fi rst cop y t[...]

  • Seite 331

    331 Using the Scanner With Macintosh Using the Cop y Utility 3 Drag the Cop y Utility for BJC-2100 f older and copy it to an y location. Now y ou can star t the Cop y Utility at any time . T o use the Cop y Utility , the printer driver and IS Scan scanner driver m ust also be installed. ■ Star ting the Cop y Utility 1 Plug in the printer and inst[...]

  • Seite 332

    332 Using the Scanner With Macintosh Using the Cop y Utility 3 Click the Cop y Utility icon. The Cop y Utility star ts and the main dialog bo x displays:[...]

  • Seite 333

    333 Using the Scanner With Macintosh Using the Cop y Utility ■ Cop ying the Image 1 Click the Color or Blac k & White b utton according to the image to be scanned. 2 Select the paper size y ou are using in P aper Size . 3 Select the number of copies to be output in Copies . 4 Select the type of paper you are using: Plain P aper , High Resolut[...]

  • Seite 334

    334 Using the Scanner With Macintosh Using the Cop y Utility • T o print the same image again, click the Reprint button. • T o cop y another document with the same settings, clic k the Cop y button and f ollow the instructions on the screen. • T o perf or m cop ying with diff erent settings, clic k the Reset button and f ollow the instruction[...]

  • Seite 335

    335 Scanner Problems Scanner Pr oblems Scanning Result Is Unsatisf actor y Scanner Cannot Be Used With a TW AIN-compatible Application Progr am Other Scanner Prob lems[...]

  • Seite 336

    336 Scanner Problems Scanning Result Is Unsatisfactory Scanned Image Blurred or Distor ted Quality of Scanned Image Is Une ven White P or tion Becomes Gra yish P ar ts of an Image Missing or Not Aligned Proper ly Image Contains Une xpected Colors, or Is T oo Light or T oo Dar k[...]

  • Seite 337

    337 Scanner Problems Scanning Result Is Unsatisf actor y ■ Scanned Image Blurred or Distor ted C HECK 1 A RE YOU USING A CLEAR IMAGE FOR SCANNING ? Blurr y images are not suited f or scanning. For best scanning results , alwa ys use a clear , shar p image . (The scanned image cannot be better than the original image.) C HECK 2 I S THE SCANNING HO[...]

  • Seite 338

    338 Scanner Problems Scanning Result Is Unsatisf actor y ■ Quality of Scanned Image Is Une v en The scanned image is coarse and/or blurry . C HECK I S THE RESOLUTION SETTING HIGH ENOUGH ? Resolution deter mines the precision of the scanned image . The greater the number of dots used to dr aw an image , the higher the precision and the quality of [...]

  • Seite 339

    339 Scanner Problems Scanning Result Is Unsatisf actor y ■ White P or tion Becomes Gra yish C HECK 1 D ID YOU PERFORM W HITE L EVEL C ALIBRATION ? Use White Lev el Calibration to maintain the correct color balance of scanned images. Using the White Calibration Sheet C HECK 2 D ID YOU ADJUST THE BRIGHTNESS AND CONTRAST ? Depending on the image you[...]

  • Seite 340

    340 Scanner Problems Scanning Result Is Unsatisf actor y C HECK 3 D ID YOU SCAN A MONOCHROME IMAGE USING THE C OLOR OR G RAYSCALE SETTING ? If the Scanning Mode is set to Color or Gra yscale, the scanner detects and scans e ven the g rades of the density , and white may not be recogniz ed as white. When you scan a monochrome image , alwa ys set Bla[...]

  • Seite 341

    341 Scanner Problems Scanning Result Is Unsatisf actor y ■ P ar ts of an Image Missing or Not Aligned Properly C HECK 1 D ID YOU PLACE AN IMAGE WITHIN THE PROPER SCANNING AREA ? Check that the image y ou wish to scan is placed in the proper scanning area. C HECK 2 D ID YOU SPECIFY THE SCANNING AREA CORRECTLY ? If the P aper Size setting is smalle[...]

  • Seite 342

    342 Scanner Problems Scanning Result Is Unsatisf actor y ■ Image Contains Une xpected Colors, or Is T oo Light or T oo Dark The appearance of the scanned image is not what y ou e xpected, or the image is too light or too dark. C HECK 1 I S THE NUMBER OF DISPLAY COLORS SET TO H IGH C OLOR OR T RUE C OLOR ? Check the n umber of displa y colors as f[...]

  • Seite 343

    343 Scanner Problems Scanning Result Is Unsatisf actor y C HECK 2 I S C OLOR M ATCHING ENABLED ? The colors displa yed on y our displa y may not match the actual scanned colors. Color Matching attains the best match between the colors displa yed on your displa y and the actual colors in the scanned image. Y ou can enable Color Matching when the Sca[...]

  • Seite 344

    344 Scanner Problems Scanner Cannot Be Used With a TW AIN-compatib le Application Pr ogram Cannot Launch IS Scan F rom Within the TW AIN-compatible Gr aphics Application Program Cannot T ransf er to TW AIN-compatible Gr aphics Application Program[...]

  • Seite 345

    345 Scanner Problems Scanner Cannot Be Used With a TW AIN-compatible Application Program ■ Cannot Launch IS Scan F rom Within the TW AIN-compatib le Graphics Application Progr am C HECK D OES THE TWAIN- COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE USING SUPPORT THE LATEST 32- BIT TWAIN SPECIFICATIONS OR TWAIN S OURCE M ANAGER (V ERSION 1.5 OR [...]

  • Seite 346

    346 Scanner Problems Scanner Cannot Be Used With a TW AIN-compatible Application Program ■ Cannot T ransf er to TW AIN-compatible Gr aphics Application Program C HECK D OES THE TWAIN- COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE USING SUPPORT THE FILE FORMAT TYPE AND RESOLUTION OF THE IMAGE DATA ? Some TW AIN-compatible graphics application pr[...]

  • Seite 347

    347 Scanner Problems Other Scanner Pr oblems Cannot Install Scanner Driver Does Not Launch With Default Settings Improper Colors Displa yed in the Dialog Bo x Scanning T oo Slow Communication Error Occurs Error Message Appears Windows[...]

  • Seite 348

    348 Scanner Problems Other Scanner Problems ■ Cannot Install Scanner Driver C HECK 1 D ID YOU FOLLOW THE SCANNER DRIVER INSTALLATION INSTRUCTIONS ? Installing the IS Scan Software If an error occurred during installation and you had to shut down the installation procedure, y ou ma y not be able to install the scanner driv er because Windows is no[...]

  • Seite 349

    349 Scanner Problems Other Scanner Problems • The drive name (E: f or e xample) varies according to how y our system is set up . C HECK 4 I S THERE A PROBLEM WITH THE CD-ROM? The Install Me First CD-ROM ma y be damaged. On the Windows desktop , double-clic k the My Computer icon then double-click the CD-R OM icon. If Windows cannot read the CD-R [...]

  • Seite 350

    350 Scanner Problems Other Scanner Problems ■ Does Not Launch With Default Settings C HECK D ID YOU LAUNCH IS S CAN FROM A TWAIN- COMPATIBLE GRAPHICS APPLICATION PROGRAM ? This problem occurs when IS Scan is launched from a TW AIN-compatible graphics application prog ram. Depending on the TW AIN-compatible graphics application prog ram, Pre vious[...]

  • Seite 351

    351 Scanner Problems Other Scanner Problems ■ Improper Colors Displa yed in the Dialog Bo x C HECK I S THE NUMBER OF DISPLAY COLORS SET TO H IGH C OLOR OR T RUE C OLOR ? This problem occurs when IS Scan is launched from a TW AIN-compatible application program. If the problem is not solv ed, change the number of displa y colors of your computer . [...]

  • Seite 352

    352 Scanner Problems Other Scanner Problems ■ Scanning T oo Slow Scanning is requiring an unusually long time. C HECK A RE YOU USING A HIGHER RESOLUTION THAN REQUIRED ? In order to scan an image, y our computer must be ab le to receive a large amount of data. Therefore , the scanning speed v ar ies according to the perf or mance of the computer .[...]

  • Seite 353

    353 Scanner Problems Other Scanner Problems ■ Communication Error Occurs C HECK 1 D ID YOU LAUNCH IS S CAN OR IS S CAN P LUS IMMEDIATELY AFTER IT WAS CLOSED ? Do not attempt to launch IS Scan or IS Scan Plus again immediately after it is closed. Wait f or a fe w seconds and then launch again. C HECK 2 I S THE PRINTER PLUGGED IN AND READY ? Check [...]

  • Seite 354

    354 Scanner Problems Other Scanner Problems ■ Error Message Appears C HECK R EFER TO THE ONLINE H ELP . F rom the main IS Scan screen, select Contents from the Help menu, or press F1. Open the online Help . Windows Macintosh[...]