3Com SuperStack II 3900 Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung 3Com SuperStack II 3900 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von 3Com SuperStack II 3900, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung 3Com SuperStack II 3900 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung 3Com SuperStack II 3900. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung 3Com SuperStack II 3900 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts 3Com SuperStack II 3900
- Den Namen des Produzenten und das Produktionsjahr des Geräts 3Com SuperStack II 3900
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts 3Com SuperStack II 3900
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von 3Com SuperStack II 3900 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von 3Com SuperStack II 3900 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service 3Com finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von 3Com SuperStack II 3900 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts 3Com SuperStack II 3900, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von 3Com SuperStack II 3900 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    ® http://www.3com.com/ Supe rStack ® II Swi tch 39 00 Getti ng Start ed Guide Part No. 1001 27 06 Publ i shed Augu st 19 99[...]

  • Seite 2

    3Com C orporation ■ 5 400 Bayf ront Pl aza ■ Santa Clara , Calif ornia ■ 95052-8145 Copyright © 1999, 3C om Corporatio n. All rights reserved. N o part of thi s doc umen tat ion may b e r epr oduc ed i n a ny fo rm or by any m ean s or use d to make any derivative work (such as tra nslation, tr ansformation, or ad aptation) without writt en [...]

  • Seite 3

    EMC DIRECTIVE COMPLIANCE This equi pment was tested a nd found to conform to th e Council Directive 89/336/E EC for electromagne tic compa tibility . Conformity with this Directive is base d upon complianc e with the fo llowing harmoni zed standards: EN 5502 2 Li mi ts a nd Me th od s of Meas urem en t o f Rad io Int erf erenc e EN 5008 2-1 Ele ctr[...]

  • Seite 4

    [...]

  • Seite 5

    C ONTE NTS A BOUT T HI S G UIDE Int roduc tion 7 F ind in g S peci fic Inf orma ti on in Th is Gui de 7 Convent ions 8 Super Stack I I Switc h 3900 Docume ntation 9 Paper Do cuments 9 Document s and Help on CD-ROM 10 Rela ted Pu blic ations 11 Documentation Comments 11 Y ear 200 0 Co mplianc e 11 1 S YST EM AND S ET UP O VE RVI EW Swit ch 3900 Inte[...]

  • Seite 6

    Pow er U p 3 4 T o Power th e S witch 3900 with the RPS 34 T o Po wer th e Sw itch 3900 f rom t he W all Rec eptacl e 34 Pow er-u p Dia g nos ti cs 3 4 Syst em Diag nosti cs 3 5 P ower LE D Acti vity 35 Fa ult LE D Acti vi ty 35 Etherne t Port Diagnos tics 35 Packe t LED Activi ty 35 Stat us LED Activit y 35 Syst em and Por t Statu s LEDs 36 Syst e[...]

  • Seite 7

    A BOUT T HIS G UIDE In tr od uct ion This guide pr ovides all the information that you n e ed to set up your Sup e rStack ® II S w itch 3900 sy stem and get it operating i n your network. This guide pr ovides an overview of yo ur system and s tep-by- step procedures for planning your configuration, installing your system, cabling, pow e ri ng up, [...]

  • Seite 8

    8 A BOU T T HIS G UIDE Conv ent ion s T able 1 and T able 2 list conventions that are used throughout this gu ide. C onf ig uri ng t he I P ma na gem e nt interfac e “Configuring th e IP Interfac e” on page 41 T roub lesh ootin g har d w are a nd soft ware pr obl ems “Di agnosin g Pr obl ems” o n page 43 Complyi ng with env ir onment al and[...]

  • Seite 9

    SuperSt ack II S witch 3900 Doc umentati on 9 Supe rStac k II Switc h 3900 Do cum entation The following documents comprise the SuperSta ck II Switch 3900 documenta tion set. Docu me nts are available in one of these forms: ■ Paper documents The paper documents that are shipped with your system and compone nts are listed in the next sectio n. ■[...]

  • Seite 10

    10 A BOU T T HIS G UIDE These do cuments are ship ped w ith opti onal devices: ■ 1000BASE-S X/1000BASE-LX Gi gabit Ethernet Module Installation Guide How to install the opti ona l Gigabit Ether net modules. ■ SuperS tack I I Swit ch Advance d RPS User Gui de How to install the Advanced Redundant Powe r System T ype 2 (RPS) and how to use it to [...]

  • Seite 11

    Relat ed Publi cations 11 Relat ed Publications Depending on how yo u insta ll and manage your system, se veral related documents can provide help ful information: ■ SNMP Network Manager docum ents The Switch 3900 uses SNMP (Si mple Network Manage ment Protocol), w hich can b e acce ssed by a remote network mana gement appli cation. 3Com has netw[...]

  • Seite 12

    12 About Th is Guide[...]

  • Seite 13

    1 S YS TE M AND S ETU P O VERV IEW This chapter c ontai ns: ■ An overvi ew of the Sup erStack ® II Switc h 3900 and h ow it p r ovides so lutions for your network ■ A description of the ma jor features a n d compon e n t s of the sy stem ■ A network configuration exam ple Swit ch 3900 In telligen t Switch The Switch 3900 is the ideal product[...]

  • Seite 14

    14 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW System Overvie w — 24-Po rt Fr ont Panel Fig ure 1 Fr ont Panel of the 24 -Por t Super Stac k II S wit ch 3900 Ethernet Ports Provide 24 10/100BASE-TX RJ-45 Ethernet ports System and P ort LEDs Provide information about the system and each por t 14 15 16 17 13 18 19 20 21 22 23 24 14 15 16 17 13 18 19 [...]

  • Seite 15

    Syste m Ove r vi ew — 3 6-P ort F ron t Pane l 15 System Ov erview — 36-Por t Fr ont Pan el Fig ure 2 Fr ont P ane l of the 36- Port SuperSta ck I I Swit ch 390 0 v Status 1x 6x 12x 7x 13x 18x 24x 19x 25x 30x 36x 31x green = enabled, link OK flashing green = disabled, link OK off = link fail Power Fault 10/100 BASE - TX Pckt Stat Pckt Stat Pckt[...]

  • Seite 16

    16 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW System Overvie w — Bac k Panel of Bo th Mode ls Fig ure 3 Bac k Panel of t he 24-Po rt and 3 6-Port S uper Stack I I Swi tch 3900 Power Receptacle Console Port Allows you to connect a workstation or modem to the Switch 3900 system for management access 1000 Base SX Pckt Stat Console RPS Connector Conne[...]

  • Seite 17

    Syst em Featur es an d Benefit s 17 Syst em Featur es and B enefit s The Switch 390 0 is part of 3C om’ s SuperStack family . T o co mbine tech nologies as your netwo rk grows, install the Switch 3900 i n a SuperStack network. Some ke y f eatur es of the Swi tch 3 900 syst em: ■ High-density G igabit Ether net and Fast E therne t configurations[...]

  • Seite 18

    18 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW Op tiona l Giga bit Et hernet M odule s The Switch 3900 back pane l has two expa nsion slots that can hold o ptional Gi gabit Ethernet mo dules. These m odules are ava ilable in th e following configurations: ■ 1000BASE-SX Module Multimode fiber with p air ed SC connectors. ■ 1000BASE-LX Module — ?[...]

  • Seite 19

    Network Conf igur ation Sampl e 19 Networ k Con figur ation Sample Fig ure 4 Super Stack II Swit ch 3900 Prov ides Ded icated F ast Ethernet Links 36-P or t SuperStack ® II Switch 3900 Switched Gigabit server f arm Switched 100 Mb desktop systems Status 1x 6x 12x 7x 13x 18x 24x 19x 25x 30 36x 31x green = enabled, link OK flashing green = disabled,[...]

  • Seite 20

    20 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW[...]

  • Seite 21

    2 I NSTALLING THE S YS TEM This chapter describes how to install your SuperStack ® II Switch 3900 on a table top, in a fre e-standing sta ck with other SuperStack I I pr oducts, or in a distribution rack. See Appendix B for site requir eme nts a nd safety cod es . ■ T o install the Switc h 3900 system on a tabl e top o r in a fr ee-sta nding s t[...]

  • Seite 22

    22 C HAPTER 2: I NSTALLING THE S YSTEM Ins talling the Sy stem on a T ab le T o p or in a Fr ee-Sta nding Stack T o ins tall the S witch 3900 s ystem on a table top or i n a free-s tandin g stack, follow these instru ctions: 1 See Appendix B for site require ments. 2 T ur n the syste m on its side. 3 Remove the pr otective covering fr om the rubber[...]

  • Seite 23

    Insta lli ng the Syst em in a Dist ribut ion Rack 23 Instal ling the Sy stem in a Distribution R ack Y ou ca n mount the syste m into a 19-inch distri b ution rack. This section describes how to pr epare the system and distribution rack for installation and how to moun t the system in the ra ck. Install your d istribution rack near an easily acc es[...]

  • Seite 24

    24 C HAPTER 2: I NSTALLING THE S YSTEM T o find the top of the pattern, locate the midpoint between any two hol es t hat a re spaced 1 / 2 in ch apart . Figure 7 shows the universal mou nting hol e patter n. F igur e 7 Uni versa l M ounti ng Hole Pattern 4 Determine which holes t o us e to mount your system. T wo S witch 3900s are desi gned to moun[...]

  • Seite 25

    Insta lli ng the Syst em in a Dist ribut ion Rack 25 Mounting the Syste m into a D istri bu tion Rack T o mount the system into a distribution rack: 1 Car efully lift t h e system into place and a lign the appropriate h oles in t he mounting brackets with the desi gnated hol es in the d istributi on rac k. See Figure 9. F igur e 9 Al igni ng Bra ck[...]

  • Seite 26

    26 C HAPTER 2: I NSTALLING THE S YSTEM[...]

  • Seite 27

    3 C ABLIN G S WITCH 3900 P ORTS This chapter describes how to cable your SuperStack ® II Sw itch 3900 sy stem for c onnection to the netwo rk. It gi ves an ov erview of module c abling and d escribes how to cable: ■ Fast Ethernet ports ■ Gigabit Ethernet ports ■ System C onsole po rt When all your Ethernet , Gigabit Ethern et, a nd system ne[...]

  • Seite 28

    28 C HAPTER 3: C ABLING S W ITCH 3900 P ORT S Fast Et hernet Port s Y our Swi t ch 39 00 has 2 4 or 36 10/100BA SE-TX ports with RJ-45 connectors. This section contains information on cabling the 10/100BA SE-TX RJ-45 ports an d pin ass ignments fo r the RJ-45 c onnectors. C abl in g 10 /100 BA SE -T X RJ -4 5 Por t s The Ethernet ports are shielded[...]

  • Seite 29

    Fast Et hernet P orts 29 Figure 11 sho ws the ca bling of a 10/100B ASE-TX RJ-45 port. Fi gure 11 Ca bling a 1 0/100BA SE- TX RJ-45 Port 10/1 00BA SE- TX RJ- 45 Con nector Pi n Assi gnme nts T a ble 4 provides the pin assignm ents for the RJ-45 connec tors. Male RJ-45 connector 10/100BASE-TX cable Port 7 1x 6x 12x 7x 13x 18x 24x 19x 25 31x 10/100 B[...]

  • Seite 30

    30 C HAPTER 3: C ABLING S W ITCH 3900 P ORT S Gig abi t Et hernet P or ts The back panel of the Switch 3 900 has on e fi xed Gigabit Ethernet port and slots for two optional Gigabit Ethernet modules. Gu idelines fo r Gigabit Eth ern et Cabli ng For al l Gig abit Ethernet c abling, keep th e ports a nd connectors fr e e of dust. See “Cleaning Dirt[...]

  • Seite 31

    Cabli ng the Consol e Port 31 T o cable a Gigabit E ther net SC port: 1 Remove the dust covers and save them for future use. 2 Attach one mal e connec tor of the SC cable connector pair to the right side of one of the Gigabit Ethernet ports on the back panel. 3 Attach the rem aining connector of the pai r to the left side of the same Gigabit Ethern[...]

  • Seite 32

    32 C HAPTER 3: C ABLING S W ITCH 3900 P ORT S Fi gure 13 Ca bling the Co nsole Po rt Consol e Po rt Pi n Ass ignme nts T a ble 5 shows the DB-9 pin assignments for the Cons ole port. DB-9 connector 1000 Base SX Pckt Stat Console Serial cable Ta b l e 5 Console Por t DB-9 P in Assig nments Pi n No. Sig nal Descr iption 1 DCD Da ta Carri er Detec t 2[...]

  • Seite 33

    4 S YS TE M P OWER U P This c hapter descri bes: ■ “Power Options” for the SuperStack ® II Switch 3900 system ■ “Power Up” in structions the Switch 3 900 system ■ “Power -up Diagnos t ics” ■ “System Checks” after power up For information on tr oubleshoo ting the system during power up, see Ch a p t er 6. Powe r Opt ions Y o[...]

  • Seite 34

    34 C HAPTER 4: S YSTEM P OWER U P Powe r Up This section pr ovides instruc tions on how to power u p your system . See Ch apter 3 an d Chapter 5 for information a b out cabling and configuring the Console port. T o view err or message s while th e system runs power -u p diagnostics, c onnect a te rminal, a workst ation, or a PC with t erminal emula[...]

  • Seite 35

    Pow er -up Diag nost ics 35 System Diag nostics This se ction describes the L EDs that p rov ide information about the system as a whole. Powe r LED Ac tivity ■ Gr een — The syst em i s p owered on ; the system is running or has run diagnostics. ■ No Li ght — The system h as no pow er; no diagnostics are running. Faul t L E D Activity ■ N[...]

  • Seite 36

    36 C HAPTER 4: S YSTEM P OWER U P Syst em and Po rt St atus LED s Fig ure 14 System an d Po rt Statu s LE Ds on th e SuperS tac k II S witch 3 900 Ethernet P ort Status LEDs Green = Associated p o rt is active Flashing Green = P or t activ e but disab led OFF = P or t disab led Fault Solid or Blinking Y ellow = System f ailed at power up Pow e r Gr[...]

  • Seite 37

    System Chec ks 37 Syst em Ch ecks After th e system has succe ssfully com pleted t he power -u p diagnostics, check the items i n T able 6 to verify that the s ystem is operat ing correc tly . If you discover abnormal c onditions, see Chapter 6. Next Step: S oftwar e Conf iguration Y ou r Switch 3900 sy stem is shi pp e d from the factory with the [...]

  • Seite 38

    38 C HAPTER 4: S YSTEM P OWER U P[...]

  • Seite 39

    5 Q UI CK S ETUP FOR M ANA GEME NT A CCE SS This chapter pr ovides easy instructions for configuring the SuperStack ® II Switc h 39 00 syste m for managem ent access. A f ter y ou decide how you want to manage your system, follow the configuration instructions for your pr eferred ty pe of management acce ss. Ab out Swit ch 390 0 System Manag ement[...]

  • Seite 40

    40 C HAPTER 5: Q UICK S ETUP FOR M ANAGEMENT A CCE SS T erm in al Con necti on Direct a ccess through the Console port is often prefe rred beca use it allows you to monitor the sy stem during system boots. A Macintosh or PC attachment can use any terminal emulation pr ogram for connecting to the Console port. A workstation attachment under UNIX ca [...]

  • Seite 41

    Confi gu ring the IP In terface 41 Se ttin g the Cons ole Por t Baud T o ch ange the baud setting of the Cons ole port: 1 Fr om the top level of the Adminis t ration Conso le, at the Sele ct me nu opt io n prompt, enter: system serialPort serialPortMode 2 At the com mand pr ompt, if the default v al ue sho wn in b rackets is modem , enter console .[...]

  • Seite 42

    42 C HAPTER 5: Q UICK S ETUP FOR M ANAGEMENT A CCE SS[...]

  • Seite 43

    6 T R OUBLES HOOTING TH E S YS TEM This chapter e xplains how to troubleshoot certain probl ems with the SuperStack ® II Switch 3900 sys tem. It cove rs: ■ Getting Additional Help ■ Diagnosi ng Problems ■ Cleaning Dirt y Fiber Optic Ports and Connectors Getting Additional Help If you experi ence system pro blems that are not addressed in thi[...]

  • Seite 44

    44 C HAPTER 6: T ROUBLESHOOTING THE S YSTEM Ta b l e 8 T roubl eshootin g Power Fai lur es Sympt om Poss ible Sou r ces of t h e P r oblem St eps to T ake Syst em do es not po we r up. ■ Sys tem is n ot re ceiv ing power. ■ Power supp ly mal functi oned. 1 Ver ify t hat the b uild ing’ s po wer out let h as p ower. 2 Check that th e powe r co[...]

  • Seite 45

    D iagnosing Pr oblem s 45 Ta b l e 1 0 T r oubl eshoo ting Abnormal Port LED Act ivity LED Stat us Poss ible Sou rces of the Pr oblem Step s to T ake Pck t LED doe s no t lig ht. S oftw are err or Chec k th e Admin istrati on Con sole dis play . Sta t LED doe s no t lig ht. Syst em d oes not recogni ze a conn ection t o th e port . ■ Cable is not[...]

  • Seite 46

    46 C HAPTER 6: T ROUBLESHOOTING THE S YSTEM Clean ing D irty Fiber Optic Ports and Conn ec tors Fiber optic transceivers are sensi tive optical devices. Handle them caref u ll y . If di rt collects on a fiber opti c lens, the associated LED may not light. Y ou m ay also notice degradation in port performance, indicated by an incr ease in the Link E[...]

  • Seite 47

    A S YS TE M S P ECIFICATIONS T able 11 System Spec ification s fo r the Su perStack II S witc h 3900 Stac kable Sw itch Speci fi catio ns Physical Dimensio ns 6.5 cm (H) x 44 cm (W) x 30.5 c m (D) 2.59 in. (H) x 17.32 in. (W) x 12.00 in. (D) Weig ht: 4.1 kg (1 2 lbs) Envi ron mental Req uir emen ts Opera ting Tempe rature 0 to 50 °C (32 to 122 °F[...]

  • Seite 48

    48 A PPENDIX A: S YSTEM S PECIFICATIONS T able 12 Standar ds Su pported by the S upe rSta ck II Switch 3900 Sta ndar d T ype RFC S upporte d SNMP ■ SNMP p rotocol ( RFC 1157) ■ MIB II (RFC 1213) ■ Ethe rnet MIB (RF C 1 284) ■ Brid ge MIB ( RFC 1286) S oft w are Installation ■ tftp (RFC 959) T e rmina l Emulation ■ Teln et (R FC 854) ■[...]

  • Seite 49

    B S IT E R EQUI R EMENT S A ND S AFETY C ODES Y ou took care ful steps to plan and pr epare your site for new or additional Supe rStack ® II Switch 3900 stacka ble switch system s. For your refe r ence, this appendix su mmarizes the criteria that your si t e should meet for the Sw itch 3900 to operat e safely and e ffec t ive ly . This appendi x c[...]

  • Seite 50

    50 A PPENDIX B: S ITE R EQUIREMENTS AND S AFETY C ODES ■ Be sure that each w i ring closet has a suitabl e ground. Gr ound all metal racks, enclos ur es, boxes, and raceways in the closet. ■ Use AC power , 15-ampere ser vic e receptacles, type N5/15 or NEMA 5-15R for 120 V AC , and the other system speci fications shown in Appe ndix A. ■ Be e[...]

  • Seite 51

    Distr ibut ion Rack Req uirement s 51 Fi gure 15 Re commen ded Ser vice Acc ess Mech anical Req uirements for th e Ra ck V erify that your racks comply with the standar ds and requir ements i n your ca bling system plan and conf o r m to thes e co nventional stand ards : ■ In th e Uni ted St ates, comply with EIA St andar d RS-310C: Racks , Panel[...]

  • Seite 52

    52 A PPENDIX B: S ITE R EQUIREMENTS AND S AFETY C ODES Fi gure 16 Re commen ded Rac k Styles Buildin g a nd Elect rical Cod es Follow all app r opriate bui lding codes and authori ties on e lectrical codes when planning your si t e and in stalling y our c able for the S wit ch 3 900 syste m. Spec ific building and electrical codes vary depending on[...]

  • Seite 53

    Buil ding and El ectric al Codes 53 U.S. El ectri cal Cod es Authorities on electrical codes: ■ National Electric al Code (NEC) C lassifica tion — A recognized authority on safe electrical wiring. U.S. Fe deral, st ate, and l ocal g overnments us e NEC standards to establish their own laws, or d inances, and codes on wiring specifications. T h [...]

  • Seite 54

    54 A PPENDIX B: S ITE R EQUIREMENTS AND S AFETY C ODES[...]

  • Seite 55

    C T EC HNICAL S UPPORT 3Com provides easy access to technical supp ort information through a variety of services. Thi s appendix des cribes these s ervices. Information contained in this appendi x is correc t at time of publication. For the most r ece nt information, 3Com r ecomm ends tha t you access the 3Com Corporation W orld W ide Web site. Onl[...]

  • Seite 56

    56 A PPENDIX C: T ECHNICAL S UPPORT 3Co m F TP Site Downlo ad drivers, patches, software, and MIBs across the Internet fr om the 3Com publ ic F TP site. Thi s service i s available 24 hours a day , 7 days a wee k. T o connect to the 3Com F TP s ite, enter the following information into your F TP client: ■ Host nam e: ftp.3com.com ■ Usern ame: a[...]

  • Seite 57

    Support from Y our Net work S uppli er 57 Supp or t fr om Y ou r Ne twor k Supp lier If you require a d diti onal assi sta n ce, conta ct your network supplier . Many sup pliers a re authorized 3Com se rvice pa r tn ers who a r e q ualified to p rov ide a variety of ser vic e s, including netw ork plann ing, installation, hardwar e maintenanc e, ap[...]

  • Seite 58

    58 A PPENDIX C: T ECHNICAL S UPPORT Her e is a list of worldwid e tec hnical telephone support numbe rs: Count ry T eleph one Numb er Asi a Pa cifi c Ri m Australi a Hong K ong Indi a Indo nesi a Japan Ma lay si a New Ze alan d Paki stan Phil ippi nes P. R . o f C h i n a 1 800 678 515 800 9 33 486 +61 2 9937 5085 001 8 00 61 009 0031 61 6439 1800 [...]

  • Seite 59

    Return ing P r odu cts f or Re pai r 59 Ret ur ni ng P rodu cts f or Re pai r Before you send a product direc tly to 3Com for repair , you must first obtain an authorization n umber . Products sent to 3Com without authoriza tion numbers wi ll be returned to the sender unop ened, at the sende r’ s ex pe nse. T o obtain an authorization number , ca[...]

  • Seite 60

    60 A PPENDIX C: T ECHNICAL S UPPORT[...]

  • Seite 61

    I NDEX Numbers 10/ 1 00B ASE -TX cabling 28 connec tor p in a ssignme nts 29 1000B ASE-LX por ts cabling 30 3Com bul letin boar d servic e (3 Com BB S) 56 3C om F a cts 56 3C om U RL 55 A AC co mponen ts Redund ant Pow er Syste m 33 Uni nter rupti ble Power Syst em 33 Admi nistr atio n Co nsole accessin g 40 co nfi g urin g IP ad dr ess es 41 Advan[...]

  • Seite 62

    62 I NDE X G Gigab it Ethernet cabling 30 module s 30 por ts 30 H har dwar e moun ting kit 21 hum id it y specific ations 47 , 5 0 I IC BO (bui lding co de) 52 IEC Sta n dard 297 51 imped ance twi sted- pair guidel i nes 28 instal lation dist ribu tion rack 2 3 free-sta ndin g stack 22 table-to p 2 2 in tegr ated ma nageme nt 17 interf ace parame t[...]

  • Seite 63

    I NDEX 63 S safety requir emen ts and st and ards 49 w ork in g wi th f ibe r op ti c ca ble s an d LE Ds 27 SBC (St and ard B ui ldin g Co de) 5 2 SC co nne ctor s 30 ser ia l li ne, an d m ana gem en t ac ces s 39 ser ial port cabling 31 si ngle- mode f iber safety 27 sit e pl an nin g environ mental a nd safe ty requir ements 49 rack req uireme [...]

  • Seite 64

    64 I NDE X[...]

  • Seite 65

    3Com Cor porat ion L IMITE D W ARRANTY SuperSt ack ® II Sw it ch 3900 H AR DWA RE 3Com w arrants to the end user (“Customer” ) that this hardware pr oduct will b e free from defe cts in workmanshi p and mater ials, unde r normal us e and serv ice, for one (1) year from the dat e of purchase from 3Co m or its author ized re seller. 3Com’s s o[...]

  • Seite 66

    Dea d- or De fective -on -Arri val . In the even t a pro duct c omple tely fa ils to func tion or exhibi ts a defect i n materia ls or workman ship wit hin the first f orty-eight (48) hours of installati on but no later than thirty (30) da ys after the date of pur chase, an d this is verified b y 3Com, it w ill be cons idered dea d- or defe ctive-o[...]