3Com 4070 Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung 3Com 4070 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von 3Com 4070, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung 3Com 4070 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung 3Com 4070. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung 3Com 4070 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts 3Com 4070
- Den Namen des Produzenten und das Produktionsjahr des Geräts 3Com 4070
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts 3Com 4070
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von 3Com 4070 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von 3Com 4070 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service 3Com finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von 3Com 4070 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts 3Com 4070, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von 3Com 4070 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    http://www.3com.com/ Part No. DUA1770-9AAA04 Published April 2 003 3Com ® Switch 40x0 Family Getting Started Guide 3C17707, 3C1770 8, 3C17709 DUA1770-9AAA04.book Page 1 Monday, April 14, 2003 11:33 AM[...]

  • Seite 2

    3Com Corporati on 5500 Great America Parkway , Santa Clara, Califor nia 95052-8145 Copyright © 2 003, 3Com Corporation. All rights reserv ed . No part of this documen tation may be repr oduced in any form or by any means or us ed to make any derivative work (such as tran slation, transf ormation, or adaptation) without w ritten permission from 3Co[...]

  • Seite 3

    C ONTENTS A BOUT T HIS G UIDE Conventions 8 Related Documen tation 9 Accessing Online Documentation 9 Pro duct Registrati on 10 Documentation Comments 10 1 I NTR ODUCING THE 3C OM S WITCH 40 X 0 F AMILY About the 3Com Switch 40x0 Family 1 2 Summary of Har dware Fe atur es 13 3Com Switch 40x0 Family — Front V iew Detail 14 1000BASE-SX Port s 15 GB[...]

  • Seite 4

    Rules For Interconnecting Units 27 The Power -up Seque nce 2 8 Powering-up th e 3Com Switch 40x0 28 Checking for Correct Operation of LEDs 28 Choosing the Correct 10/100/1000 Cab les 29 Choosing the corr ect Fiber cables 30 GBIC Operation 30 Approved GBIC T ra nsceivers 30 Inserting a GBIC T ra nsceiver 31 Removing a GBIC T ransceiver 32 SFP Operat[...]

  • Seite 5

    Default Users and Pas swor ds 53 Changing Default Passwor ds 54 4 P ROB L E M S OLVING Solving Pr oblems Indicated by LEDs 56 Solving Hardwar e Pr oblems 58 Solving Communication Problems 62 Solving Software Upgrade Pr oblems 63 A S AFETY I NFORMATION Power Cord Set — Japan 65 Important S afety Inform ation 66 L ’info rmation d e Sécurité Imp[...]

  • Seite 6

    I NDEX R EGULATORY N OTICES DUA1770-9AAA04.book Page 6 Monday, April 14, 2003 11:33 AM[...]

  • Seite 7

    A BOUT T HIS G UIDE This guide provides all the information you need to install and use a 3Com ® Switch 40x0 Family unit in its default state. The guide is intended for use by net work administrators who are re sponsible for installing and setting up networ k equipment; consequently , it assumes a basic work ing know ledge of LANs (Local Area Netw[...]

  • Seite 8

    8 A BOUT T HIS G UIDE Conventions Ta b l e 1 and Ta b l e 2 list conventions that are used thro ughout this guide. Ta b l e 1 Notice Icons Icon Notice Type Description Information note Information that describes important features or instructions. Caution Information that alerts you to potential loss of data or potential damage to an application, s[...]

  • Seite 9

    Related Documentation 9 Related Documentation In addition to this guide, each Sw itch documentatio n set includes the following: ■ Management Quick Reference Guide This guide contains: ■ a list of software featur es supported by each Switch. ■ a summary of the web interface a nd command line interface commands for the Switch. ■ Releas e Not[...]

  • Seite 10

    10 A BOUT T HIS G UIDE T o access the online documentation from the CD-ROM: 1 Insert the CD-ROM into the relevant CD-ROM drive. If your PC has auto-run enabled, a splash scr een will be displayed automatically . 2 Select the Documentation section from the contents page. If the online docu mentation is to be accessed from a local drive or server , y[...]

  • Seite 11

    1 I NTR ODUCING THE 3C OM S WITCH 40 X 0 F AMILY This chapter contains introductory information about t he 3Com ® Switch 40x0 Family and how it can be used in your network. It covers su mmary information about the hardwar e and the following topics: ■ About the 3Com Switch 40x0 Family ■ 3Com Switch 40x0 Family — Front View Detail ■ 3Com Sw[...]

  • Seite 12

    12 C HAPTER 1: I NTRODUCING THE 3C OM S WITCH 40 X 0 F AMI LY About the 3Com Switch 40x0 Famil y The 3Com Switch 4050 is a mixed media device which consists of: ■ 12 10BASE-T/100BASE -TX/10 00BASE-T ports ■ 6 1000BASE-SX ports ■ 6 Gigabit Interface Co nvertor (GBIC) por ts The 3Com Switch 4060 is a mixed media device which consists of: ■ 12[...]

  • Seite 13

    About the 3Com Switch 40x0 Family 13 Summary of Ha rd wa re Fe a tu re s Ta b l e 3 summarizes th e hardwar e features that are supported by the Switch 40x0 . Ta b l e 3 Ha rdw are f ea t ure s Feature 3Com Switch 40x0 Family Addre sses Up to 12,000 supported Up to 64 permanent entries Forwarding Modes Store and Forward Duplex Modes ■ Half duplex[...]

  • Seite 14

    14 C HAPTER 1: I NTRODUCING THE 3C OM S WITCH 40 X 0 F AMI LY 3Com Switch 40x0 Family — Front View Detail Figure 1 3Com Switch 4050 — fr ont view Figure 2 3Com Switch 4060 — fr ont view WAR N IN G : RJ-45 Ports. These are shie lded RJ-45 data sock ets. They cannot be u sed as stand ard tradit i onal telephone sockets, or to connect the unit t[...]

  • Seite 15

    3Com Switch 40x0 F am ily — Front View Detail 15 Figure 3 3Com Switch 4070 — fr ont view A fiber port can only be connected to an identical type of port. For example, a 1000BASE-SX por t connec ted to another 1000BASE-SX port will work, whereas a 1000BASE-SX port connected to a 1000BASE-LX port will not work. 1000BASE-SX Ports The auto-negotiat[...]

  • Seite 16

    16 C HAPTER 1: I NTRODUCING THE 3C OM S WITCH 40 X 0 F AMI LY SFP Ports The 24 SFP (Small Form Factor Plu ggable) ports suppo rt fiber Gigabit Ether net short-wave (SX) and long-wa ve (LX) SFP T ransceivers in any combination. This offers you the flex ibility of using SFP transceivers to provide connectivity between the Switch and remote 1000 Mbps [...]

  • Seite 17

    3Com Switch 40x0 F am ily — Front View Detail 17 LEDs Ta b l e 4 list s LEDs visible on the fr ont of the Switch, and how to read their status according to color . For information on using the LEDs for problem solving, see “Checking fo r Correct Operation of LEDs” on page 28 . Ta b l e 4 LED behavior LED Color Indicates Port Status LEDs Packe[...]

  • Seite 18

    18 C HAPTER 1: I NTRODUCING THE 3C OM S WITCH 40 X 0 F AMI LY Unit Status LED (cont.) Green flashing The Switch is either do wnloading software or is initializing (which inc ludes running a Power On Self Test). Yellow The Switch has failed its Power On Self Test or A port has failed and ha s been automa tically disabl ed. You can verify this by che[...]

  • Seite 19

    3Com Switch 40 x0 Fami ly — Rear View Detail 19 * The PSU LEDs are visi ble on the front of the Switch and are mark ed ‘1’ for PSU 1 (bottom) and ‘2’ for PSU 2 (top). 3Com Switch 40x0 Family — Rear View Detail Figure 4 3Com Switch 40x0 Family — r ear view Expansion Module Slot Y ou can use this slot to install an Expansion Module. Con[...]

  • Seite 20

    20 C HAPTER 1: I NTRODUCING THE 3C OM S WITCH 40 X 0 F AMI LY WAR N IN G : When an Expansion Module is not installed, ensure the blanking plate is fitted by tightenin g all screws with a suitable tool. Replaceable Power Supplies (PSUs) The Switch 40x0 has a bay for two inter nal power supplies. Contact your supplier for further informat ion. For in[...]

  • Seite 21

    Default Settings 21 CAUTION: Y ou are advised to replace a failed fan as soon as pos sible. Although the unit will continue to oper ate after a single fan failure its airflow and temperature will be affected. In such circumst ances, the unit may overheat and automatically shutdown. If the unit continues to operate with reduced airflow , its long te[...]

  • Seite 22

    22 C HAPTER 1: I NTRODUCING THE 3C OM S WITCH 40 X 0 F AMI LY DUA1770-9AAA04.book Page 22 Mond ay, April 14, 2003 11:33 AM[...]

  • Seite 23

    2 I NSTALLING THE S WITCH This chapter contains the inf ormation you need to install and set up the Switch 40x0. It covers the following topic s: ■ Package Contents ■ Choosing a Suitable Site ■ Rack-mounting ■ Placing Units On T op of Each Other ■ Creating an XRN Distributed Fabric ■ The Power -up Seq uence ■ GBIC Operation ■ SFP Op[...]

  • Seite 24

    24 C HAPTER 2: I NSTALLING THE S WITCH Package Contents ■ 3Com Switch 4050 (3C17708), Switch 4060 (3C1 7709) or Switch 4070 (3C17707 ) ■ CD-ROM ■ This Guide ■ Management Quick Reference Guide ■ Release No tes ■ W arranty Flyer ■ Power Cord ■ 2 x securing brackets ■ 8 x scre ws ■ 4 x rubber feet Choosing a Suitable Site The 3Com [...]

  • Seite 25

    Rack-moun ting 25 ■ The air is as free fr om dust as possible. ■ The Switch is situated away from sour ces of conductive (electrical) dust, for example laser printer s. ■ The unit is installed in a clean, air conditioned environment. ■ The AC supply used by the Switch is separate to that used by units that generate high levels of AC noise, [...]

  • Seite 26

    26 C HAPTER 2: I NSTALLING THE S WITCH Figure 5 Fitting a bracket for rack-mounting Y ou must use the screws supplied wi th the securing brackets. Damage caused to the unit by using incorrect screws invalidates your warranty . 4 Repeat steps 2 and 3 for the other side of the Switch. 5 Insert the Switch into the 19-inch rack and secure with suitable[...]

  • Seite 27

    Creating an XRN Distributed Fabric 27 How T o Interconnect Units T o inter connect any two Switch 40x0 Family or Switch 4900 Family units you will need to o rder the XRN Inter connect Mod ule Kit (3C17715). The kit consists of two XRN Interconnect Modules and an Inter connect Cabl e. Both Switches must have an unused expansion slot to allow an Inte[...]

  • Seite 28

    28 C HAPTER 2: I NSTALLING THE S WITCH existing unit. If you do not initializ e the unit, problems may be caused by conflicting Switch configurations. ■ When the Switch units ar e interconnected they ar e assigned a unit number dependent on which XRN Interconnect Cable end is connected to which Switch. That is , the Switch with the blue cable end[...]

  • Seite 29

    The Power-up Sequence 29 If there is evidence of a problem, see “Solving Problems Indicated by LEDs” on page 56 for a list of suggested solutions . CAUTION: The Switch has no ON/OFF switch; the only method of connecting or disconnecting main s power is by connect ing or disconnecting the power cord. Choosing the Corr ect 10/100/1000 Cables The [...]

  • Seite 30

    30 C HAPTER 2: I NSTALLING THE S WITCH connector located, for example, on a Switch rack or patch panel. The RJ-45 connector is now a grounded port. Choosing the correct Fiber cables Choose from the following cable options: ■ The 1000BASE-SX ports can be connec ted to multimode fiber cables only . ■ The 1000BASE-LX and LH70 ports use multimo de [...]

  • Seite 31

    GBIC Operation 31 Inserting a GBIC T ransceiver T o be r ecognised as valid, the GB IC transceiver must have the following characteristics: ■ 1000BASE-SX, 1000BASE-LX or 1000BASE-LH70 media type: ■ 1000BASE-SX GBIC transceiver Use this transceiver to connect the Switch directly to a multimode fiber -opt ic cable. ■ 1000BASE-LX GBIC transceive[...]

  • Seite 32

    32 C HAPTER 2: I NSTALLING THE S WITCH Figure 7 Inserting a GBIC T ransceiver 3 The transceiver connects to the ne twork using a duplex SC connector . Attach a male duplex SC connector o n the network cab le into the dup lex SC connector on the transceiver . 4 Connect the other end of the cable to a device fitted with an appropriate Gigabit Ether n[...]

  • Seite 33

    SFP Operation 33 T o access the latest list of approved SFP transceivers for the Switch on the 3Com Corporation World Wi de W e b site, enter this URL into your internet browser: http://www.3com.com Inserting an SFP T ransceiver T o be recognised as valid, the SFP tr ansceiver must have the following characteristics: ■ 1000BASE-SX or 1000BASE-LX [...]

  • Seite 34

    34 C HAPTER 2: I NSTALLING THE S WITCH Figure 8 Inserting an SFP T ransceiver 5 The transceiver connects to the ne twork using a duplex LC connector . Attach a male dupl ex LC connector on the network cab le into the duplex LC connector on the transceiver . 6 Connect the other end of the cable to a device fitted with an appropriate Gigabit Ether ne[...]

  • Seite 35

    3 S ETTING U P FOR M ANAGEMENT Y our Switch can operate in its default state, that is, you can install it and it will work straight away (plug-and- play). Ho wever , to make full use of the features of fered by the Switch, and to change and monitor th e way it works, you have to acce ss the management software that r esides on the Switch. This is k[...]

  • Seite 36

    36 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Setting Up Overview This section gives an overview of what you need to do to get your Switch set up an d r eady for manageme nt when it is in its def ault state. The whole setup process is summarised in Figur e 9 . Detailed procedural steps ar e contained in th e sections th at follow . In br ief, you n e[...]

  • Seite 37

    Setting Up Overview 37 users and changing default passwords, see “Default Users and Passwords” on page 53 . IP Configuration Y ou can use one of the fo llowing methods to allocate IP informat ion to your Switch (essential if you wish to manage your Swit ch across the network). Manual IP Configuration Y ou can choose to config ure the IP informa[...]

  • Seite 38

    38 C HAPTER 3: S ETTING U P FOR M ANAGEMENT temporary as they cannot be r outed but are useful for small networks which are not connected to other netw orks, or for initial config uration. However , as soon as a DHCP or BootP se rver is detected, the Switch will configure itself with the IP addr ess allocated by that server . When using automatic I[...]

  • Seite 39

    Manually Configuring IP In formation 39 Manually Configuring IP Information Y ou can manually configure the Switch IP information in the following ways: ■ Connecting to a front panel po rt — Connect a workstat ion using an Ether net cable to a front panel port of the Switch. Y ou can then manually enter IP information using the web interface or[...]

  • Seite 40

    40 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Connecting the W orkstat ion to the Switch 1 Connect the workstation to a front panel port using an Ethernet cable as shown in Figure 10 . Figure 10 Connecting a workstation to the Switch via a fr ont panel port T o connect the cable: a Attach an RJ-45 connector at one en d of the Ethern et cable to the N[...]

  • Seite 41

    Manually Configuring IP In formation 41 If there is no response, wait for one minute then re-enter the default IP address. 3 At the login and password pr ompts, enter admin as your u ser name and press Return at the p assword pr ompt (default user name and password). If you have logged on correctly , a set of Getting Started pages are displayed. 4 [...]

  • Seite 42

    42 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Figure 11 Example top-level command line interface menu 4 At the Select menu option prompt you can either: ■ enter the protocol ip basicConfig command. At the Enter configuration method prompt enter manual . The screen prompts you to enter IP information. or ■ enter th e gettingStarted command. At the[...]

  • Seite 43

    Manually Configuring IP In formation 43 ■ Documentation supplied wit h th e terminal emulation softwar e. ■ A suitable cable: ■ A standard null modem cable — if you ar e co nnecting directly to the console port, or ■ A standard modem cable — if y ou are connecting to the console port using a modem. Y ou can find pin-out diagrams for bot[...]

  • Seite 44

    44 C HAPTER 3: S ETTING U P FOR M ANAGEMENT ■ no parity ■ 1 stop bit ■ no h a rdw a re f l o w co n tro l Refer to the docum entatio n that ac companies the terminal emulation software for mor e information. Setting Up the Switch wi th IP Information Y ou are now r eady to manually set up the Switch with IP information using the command line [...]

  • Seite 45

    Viewing Automati cally Configured IP Informatio n 45 4 Enter the IP address, subnet mask, a nd gateway IP addr ess for the Switch. The screen displays a summary of the information entered. If using the gettingStarted command you will then be prom pted to enter system information, change pa ssword s, and then given the option to carry out advanced c[...]

  • Seite 46

    46 C HAPTER 3: S ETTING U P FOR M ANAGEMENT If your network does not have a DHCP or BootP ser ver , the workstation running 3Com Network Superv isor must be on the same subnet as the Switch, because Auto-IP addresses are non-routable. Connecting to the Console Port Alter natively , you can view the automatically configured IP informatio n via the c[...]

  • Seite 47

    Viewing Automati cally Configured IP Informatio n 47 b T ighten the r etaining screws on the cable to prevent it fr om being loosened. c Connect the other end of t he cable to one of the serial ports (also known as a COM port) on your wo rkstation. 2 Open your terminal emulation software and configure the COM por t settings to which you have connec[...]

  • Seite 48

    48 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Figure 15 Example top-level command line interface menu 4 At the Select menu opt ion pr ompt enter the protocol ip interface summary command. At the Select IP interfaces pr ompt enter all . A summary of the automatically allocated IP information is displayed. Make a note of the Networ k IP Addr ess. The i[...]

  • Seite 49

    Methods of Managing a Switch 49 Figure 16 CLI management via the console port Figure 17 CLI management over the network Refer to “Setting Up Command Line Interface Management” on page 50 . Web I nt er f a ce Management Each Switch has an inter nal set of web pages that allow you to manage the Switch using a W eb browser r emotely over an IP net[...]

  • Seite 50

    50 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Figure 19 SNMP management over the network Refer to “Setting Up SNMP Management” on page 53 . Setting Up Command Line Interface Management This section describ es how you can set up command line interface management using a local console po rt connection or over the network. CLI Management via the Con[...]

  • Seite 51

    Setting Up Web Interface Management 51 4 T o open a T eln et session via the DOS pr ompt, ent er the IP address of the Switch that you wish to manage in the fo llowing format: >telnet xxx.xxx.xxx.xxx (where x xx.xxx.xxx.xxx is the IP address of the Switch) If opening a T elnet session via third party software you w ill need to enter the IP addre[...]

  • Seite 52

    52 C HAPTER 3: S ETTING U P FOR M ANAGEMENT For the browser to operate the web in terface correctly , JavaScript and Cascading Style Sheets must be enabled on your browser . These featu res are enabled on a browser by default. Y ou will only n eed to enable them if you have changed your browser settings. T o enable style shee ts in Netscape Navig a[...]

  • Seite 53

    Setting Up SNMP Management 53 Setting Up SNMP Management Any network management application running the Simple Network Management Protocol (SNMP) can manage a Switch if: ■ The correct Management Information Bases (MIBs) are installed on the management workstation. ■ The management workstation is connected to the Switch using a port in VLAN 1 (t[...]

  • Seite 54

    54 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Ta b l e 9 Default Users Use the admin default user name (no password) to login and carr y out initial Switch setup. Changing Default Passwords Y ou can change the defau lt passwords using either: ■ The gettingStarted command o n the CLI, or ■ The security device user modify command on the CLI, or ■[...]

  • Seite 55

    4 P RO B L E M S OLVING This chapter help s you to diagnose an d solve problems you may have with the operation of your Switch. There is also an explanation of IP addressing. The topics cover ed are: ■ Solving Pr oblems Indicated by LEDs ■ So lv in g H ard wa re P rob le ms ■ Solving Commu nication Pr oblems ■ Solving Soft ware Upgrade Prob[...]

  • Seite 56

    56 C HAPTER 4: P ROBLEM S OL VING Solving Problems Indicated by LEDs If the LEDs on the Switch indicate a problem, refer to the list of suggested solutions below . The Unit LED does not light Check that the power cable is firmly connected to the Switch and to the supply outlet. If the c onnection is secure and ther e is still no power , you may hav[...]

  • Seite 57

    Solving Problems Indicated by LEDs 57 ■ connecting a working p ower cord to the ‘pr oblem’ device ■ testing the PSU in the spare slot or another unit ■ installing a nd testin g a second PS U in the ‘pr oblem’ slot If the LED lights flashing r ed the PSU has shutdown due to over -heatin g. See Solving Hardwar e Problems on page 58 for [...]

  • Seite 58

    58 C HAPTER 4: P ROBLEM S OL VING So l v i ng H a rd w a re Problems In the rar e event of yo ur Switch unit experiencing a hardwar e failure, refer to the list of suggested solutions below . An expansion module is installed and th e unit will not power up Ensure that the expansion module is fully seated in t he slot and the connectors are engaged [...]

  • Seite 59

    Solving Hardware Problems 59 3 Power cycle the unit. T o do this, remove and r e connect the AC mains supply . If the un it has no AC main supply , remove and r econnect th e DC RPS supply . If another fan failur e warning messa ge is generated via the Command Line Interface or the W eb interfa ce, you can replace the fan tray . 4 If the fail trap [...]

  • Seite 60

    60 C HAPTER 4: P ROBLEM S OL VING 6 Power cycle the unit. If a further thermal shutdown trap is received, r eturn the uni t. An SNMP fan fail trap and email is received 1 If the fail trap is for the front fan tray: a Open the door where the bulge is at the fr on t of the Switch. b Remove the screws securing the fa n tray using a suitable screwdrive[...]

  • Seite 61

    Solving Hardware Problems 61 4 Power cycle the unit. If a further thermal shutdown occurs, and all environmental conditions ar e satisfactory , return the unit to 3Com. Error message indicating that th e GBIC transceiv er is invalid The Switch has iden tified that the GBIC does not meet the minimum requir ements for t he Switch and has disabled the[...]

  • Seite 62

    62 C HAPTER 4: P ROBLEM S OL VING Solving Communication Problems If you experience communication problems with the Switch, ensur e that: ■ The Switch IP address has been configur ed . ■ If the Switch is separated fr om your management applicatio n by a router , ensure that the default gatewa y IP address within the Switch is the same as the IP [...]

  • Seite 63

    Solving Software Upgrade Problems 63 If your IP network is inter nal to your organizat ion only , that is, you do not access the Internet, you ma y use any arbitrary IP address as long as it is not being used by another device on your network. 3Com suggests you use addresses in the range 192.168 .0.0 to 192.168.2 55.255 with a subnet mask of 255.25[...]

  • Seite 64

    64 C HAPTER 4: P ROBLEM S OL VING DUA1770-9AAA04.book Page 64 Mond ay, April 14, 2003 11:33 AM[...]

  • Seite 65

    A S AFETY I NFORMATION Y ou must read the following safety information before carrying out any installation or removal of components, or any maintenance pr ocedu res on the 3Com Switch 40x0 Family units. WAR N IN G : Wa rnings contain directions that you mu st follow for your personal safety . Follow all directions carefully . Y ou must read th e f[...]

  • Seite 66

    66 A PPENDIX A: S AFETY I NFORMATION Important Safety Information WAR N IN G : Installation and removal of the unit must be carried out by qualified personnel only . WAR N IN G : If installing a 3Com Swit ch 40x0 in a stack with SuperStack ® 3 units that are narrower th an the Switch 40x0 Family , the 3Com Switch 40x0 units must be installed below[...]

  • Seite 67

    Important Safety Information 67 WAR N IN G : The socket out let must be near to the unit and easily accessible. Y ou can only remove power from the unit by disconnecting the power cord from the out let. WAR N IN G : This unit operates under SEL V (Safety Extra Low V oltage) conditions according to IEC 950. The conditions are only maintained if the [...]

  • Seite 68

    68 A PPENDIX A: S AFETY I NFORMATION WAR N IN G : Fiber Optic ports - Optical Safety Never look at the transmit laser wh ile it is powered-up. Never look directly at the fiber ports and fiber cable ends when they are powered-up. WAR N IN G : Use of contro ls or adjustments of p erformance or procedures other than those specifie d herein may result [...]

  • Seite 69

    L’information de Sécurité Importante 69 L ’ information de Sécurité Importante A VERTISSEMENT : L'installation et la dépose de ce groupe doivent être confiés à un personnel qualifié. A VERTISSEMENT : Si vous entassez l'unité Switch avec les unité s SuperStack ® 3 Hub, l'unité de la gamme de s Swit ch 3Com 40x0 doit ?[...]

  • Seite 70

    70 A PPENDIX A: S AFETY I NFORMATION A VERTISSEMENT : La prise secteur doit se trouver à proximité de l’appareil et son accès doit être facile. V ous ne pouvez mettre l’appareil hors circuit qu'en débranch ant son cor don é lectrique au niveau de cette prise. A VERTISSEMENT : L ’appareil fonctionne à une tension extrêmement basse[...]

  • Seite 71

    L’information de Sécurité Importante 71 A VERTISSEMENT : L'utilisation de contrôle s, de réglages de performances ou de procédures autres que ceu x qui sont spécifiés au sein du présent document risquent d' entraîner l'expo sition à des rayonnements la ser dangereux. A VERTISSEMENT : Il faut déconnecter le secteur du blo[...]

  • Seite 72

    72 A PPENDIX A: S AFETY I NFORMATION Wichtige Sicherheitsinformationen VORSICHT : Die Installation und der Ausbau des Geräts darf nur durch Fachpersonal erfolgen. VORSICHT : Wenn die Switch 40x0 Einheit in einer Stapel mit anderen SuperStack ® 3 Hub Einheiten eingebaut wer den soll, muß der 3Com Switch 40x0 Reihe Einheit un ter die schmaleren Hu[...]

  • Seite 73

    Wichtige S i cherhe itsinformati onen 73 VORSICHT : RJ-45-Port e. Diese Porte si nd geschützte Datensteckdosen. Sie dürfen weder wie norma le tradit ionelle T elefonsteckdosen noch für die V e rbindung der Einheit mit eine m traditionellem pr ivatem oder öffentlichem T elefonn etzwerk gebraucht werden. Nur RJ-45-Datenanscluß e, T elefonnet zsy[...]

  • Seite 74

    74 A PPENDIX A: S AFETY I NFORMATION VORSICHT : Bevor Sie den hinz ufuege n steinbrech erfan, lese n Sie die Sicherheitsanweisungen, die im Handbuch aufgefuehrt sind (3Com Switch 40x0 Reihe). VORSICHT : Ein Lüfterträger kann vo rübergeh end ausgebaut und ersetzt werden, während das System läuft, o hne dass dabei der normale Betrieb beeinträch[...]

  • Seite 75

    B P IN - OUTS Null Modem Cable 9-pin t o RS-232 25-pin PC-A T Se rial Cable 9-pin to 9-p in DUA1770-9AAA04.book Page 75 Mond ay, April 14, 2003 11:33 AM[...]

  • Seite 76

    76 A PPENDIX B: P IN - OUTS Modem Cable 9-pin to RS-232 25-pin RJ-45 Pin Assignments Pin assignments are identical fo r 10/100 and 1000 RJ- 45 connectors. T able 10 Pin assignments Pin Number 10/ 100 1000 Ports configured as MDI 1 Transmit Data + Bidirectional Data A+ 2 Transmit Data + Bidirectional Data A- 3 Receive Data + Bidirectional Data B+ 4 [...]

  • Seite 77

    RJ-45 Pin Assignments 77 T able 11 Pin assignments Pin Number 10/ 100 1000 Ports configured as MDIX 1 Receive Data + Bidirectional Data B+ 2 Receive Data - Bidirectional Data B- 3 Transmit Data + Bidirectional Data A+ 4 Not assigned Bidirectional Data A- 5 Not assigned Bidirectional Data D+ 6 Transmit Data Bidirectional Data D- 7 Not assigned Bidir[...]

  • Seite 78

    78 A PPENDIX B: P IN - OUTS DUA1770-9AAA04.book Page 78 Mond ay, April 14, 2003 11:33 AM[...]

  • Seite 79

    C T ECHNICAL S PECIFICATIONS Switch 40x0 F amily Physical Dimensions Height: 83 mm (3.5 in.) x W idth: 440 mm (17.3 in.) x Depth: 363.4 mm (14.30 in.) (not including bulge). Weight: 8.95 Kgs (19.73 lbs) Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Opera[...]

  • Seite 80

    80 A PPENDIX C: T ECHNICAL S PECIFICATIONS Standard s Supported SNMP: SNMP protocol (RFC 1 157) MIB-II (RFC 12 13) Bridge MIB (RF C 1493) Bridge MIB Extensions (RFC 267 4) RMON MIB II (RFC 2021) Remote Monitorin g MIB (RFC 1757) MAU MI B (RFC 2239) Ethernet: IEEE 802.3: (2000) ISO 8802 /3 T erminal Emulation: T elnet (RFC 854) Protocols Used for Ad[...]

  • Seite 81

    D T ECHNICAL S UPPORT 3Com provides easy access to tech nical support information through a variety of services. This appendix describes these services. Y ou can pu rchase additional ser vices from your networ k supplier or from 3Com. These ser vices can enhance warranty resp onse times. They can also provide supplementar y services not included in[...]

  • Seite 82

    82 A PPENDIX D: T ECHNICAL S UPPORT 3Com Knowledgebase We b Services The 3Com Knowledg ebase is a databa se of technical information to help you install, upgrad e, configure, or support 3Com products. The Knowledgebase is updated daily with technical information discovered by 3Com technical support engineers. Th is complimentary service, which is a[...]

  • Seite 83

    Support from 3Com 83 Support from 3Com If you are unable to obtain assistan ce from the 3Com online technical resour ces discussed earlier in this appendix, or from your network supplier , 3Com of fers a range of sup port services. Pur chase of a support contract gives you priority response and is typically mor e cost effective than purchasing serv[...]

  • Seite 84

    84 A PPENDIX D: T ECHNICAL S UPPORT Here is a list of worldwide technical telephone support numbers. These numbers are corr ect at the time of publication. Refer to the 3Com Web site for updated information. Country Telephone Number Country Telephone Number Asia, Pacif ic Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan 1[...]

  • Seite 85

    Returning Products for Repair 85 Returning Products for Repair Before you send a product dir e ctly to 3Com for repair , you must first obtain an auth orization number . Pr oducts sent to 3 Com without authorization numbers will be return ed to the sender unopened, at the sender’ s expense. Y ou can obtain a Retur n Material s Authorization numb [...]

  • Seite 86

    86 A PPENDIX D: T ECHNICAL S UPPORT Contacting 3Com Support Please be aware that to impr ove quality , 3Com might contact you for your view on 3Com customer service. If you do not wish to be contacted , please inform our support repr esentative. Calls may be recorded for training purposes. Any data collected during the call w ill be stored by 3Com [...]

  • Seite 87

    I NDEX Numbers 3Com Knowledgebase Web Services 82 3Com URL 81 A access levels of default us ers 53 automatic setup 45 3Com Network Supervisor 45 console port 46 C cable 10/100/1000 29 fiber 30 pin-outs 75 CD-ROM 9 command line interface management 48 Console Port 16 conventions notice icons, About This Guid e 8 text, About This Guide 8 cross-over c[...]

  • Seite 88

    88 I NDEX RJ45 76 serial cable 75 pin-outs 75 ports 10/100/1000 15 1000BASE-SX 15 GBIC 15 SFP 16 power supplies (PSUs) 20 powering-up a Switch 40 x0 Family 28 problem solving 55 communication problems 62 hardwar e problems 58 IP addressing 58 LEDs 56 R rack mounting a Swi tch 40x0 Family 25 returning products for repair 85 S safety information Engl[...]

  • Seite 89

    R EGULATORY N OTICES FCC S TATEMENT This equipment has been test ed and found to comply wi th the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonab le protection against harmful interference when the equipment is operated in a co mmercial environment. This equipment generates, u[...]

  • Seite 90

    DUA1770-9AAA04.book Page 90 Mond ay, April 14, 2003 11:33 AM[...]